Treasury Management Resume Sample
Jerrod Greenfelder
6708 Christiansen Mountain,
San Francisco,
CA
+1 (555) 150 4849
Work Experience
Treasury Management Processing Specialist
10/2016
-
PRESENT
Chicago, IL
- Under general supervision, provides client services by applying fundamental knowledge of TM products and services as well as SunTrust’s and clients’ technical environment to perform less to moderately complex research and maintenance tasks for clients with low to moderate level of revenue
- Aadding/deleting accounts/users from Web Exchange or change of address/phone/email on any TM Services
- All Customer Information Center maintenance related activities, add/modify account analysis requests
- Perform as a contributing member of the Fulfillment team to support revenue growth
- Creating and maintaining client satisfaction by ensuring requests are handled promptly with little to no errors
- Working closely and in partnership with Operations to ensure service levels are actively managed
- Organizing all internal and external requirements to ensure a timely and smooth process
- Performing as a contributing member of the express team to drive revenue, reduce technical complexities and create client satisfaction by providing fast and accurate documentation, communications, and closure to client requests
Global Treasury Management Level
08/2012
-
04/2016
Boston, MA
- Developing strong teamwork with local market TM Sales Officers, Treasury Sales Support officers, and key Commercial constituents
- “LIVE” the Bank’s Mission Statement and “Practice” the Bank’s Corporate Strategy
- Prepare and review TM agreements. Under TM Consultant direction: prepare, distribute, and collect customer legal agreements for clients’ signatures
- Confirm customer set-up meets client’s expectation
- Stay current with U.S. Bank GTM products and services
- Participate in appropriate product demos
- Understand product roadmaps and enhancements
Treasury Management
02/2009
-
03/2012
San Francisco, CA
- Track product releases and functionality
- Stay current with U.S. Bank service alerts
- Maintain proficiency in GTM systems
- JTMAN, Hogan, SinglePoint, TMIG, and others as required
- Client Experience Survey
- This role is responsible for facilitating the cl survey process
- Confirming all appropriate surveys are distributed timely
- Managing accountability around survey follow up by managers in GTM Account Services
Education
Southern New Hampshire University - Nashua Campus
2003 - 2008
Bachelor's Degree in Finance
Professional Skills
- Strong reasoning and analytical skills. Strong problem solving skills and ability to resolve complex issues
- Strong technical aptitude, 4 to 6 years of strong customer service experience and 2 to 3 years of treasury management experience
- Very strong organizational skills and the ability to work on numerous tasks simultaneously
- Strong presentation and management communication skills required
- Basic PC skills in Microsoft Office suite (i.e., Excel, Word, and Outlook, etc.)
- Experience managing a high production operations environment or client service group including establishing and managing service level agreements
- Experience working in a banking or other financial institution
How to write Treasury Management Resume
Treasury Management role is responsible for simultaneously, credit, finance, training, security, education, research, organizational, basic, treasury.
To write great resume for treasury management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Treasury Management Resume
The section contact information is important in your treasury management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Treasury Management Resume
The section work experience is an essential part of your treasury management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous treasury management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular treasury management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Treasury Management resume experience can include:
- Collects appropriate data in order to make appropriate recommendations for completing renewals. Prepares documentation for Account Officer’s review and approval. Ultimately ensures timely and appropriate completion of renewals
- Represents the client Bank through participation in community, civic and service organizations. Promotes the client Bank’s interests through leadership and participation in professional organizations and vendor user groups
- Develop and articulate a clear vision and strategic plan for product development, pricing, and growth. Work with LOB and specialty teams and the TM Sales Managers to update and build as needed an effective product roadmap that meets evolving needs of clients
- Receive and track incoming treasury management services customer requests
- Rectify any discrepancies within the paperwork or document deficiencies by working with the Treasury Management Salesperson, Line Officer or the Customer
- Capture customer service issues in the Banks tracking system
Education on a Treasury Management Resume
Make sure to make education a priority on your treasury management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your treasury management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Treasury Management Resume
When listing skills on your treasury management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical treasury management skills:
- Experience working in a bank or other financial institution
- Demonstrate execution, management, and coaching of the Challenger Sales Approach
- Responsible for the Region's risk and compliance training and acknowledgements prior to scheduled completion date
- Treasury Management product knowledge, payments and depository systems experience
- Tracking headcount, financials, milestones and benefits related to the project portfolio
- Preparing presentations for Senior Management and External Regulators
List of Typical Skills For a Treasury Management Resume
1
Skills For Treasury Management Processing Specialist Resume
- Proven partnerships with internal Bank operations teams and a philosophy of solid partnership with Ops and Technology teams internally
- Manage multiple high-priority deliverables in a fast paced, deadline-driven environment
- Treasury management experience
- Be responsible for maintaining and managing to weekly and monthly sales results and insure the timely entering of weekly data and monitor for accuracy
- Work in a fast paced environment focused on meeting or exceeding service level agreements
- Spearhead the building and leading of a high performance sales culture within the Region
2
Skills For Senior Treasury Management Specialist Resume
- Fundamental knowledge of banking industry
- Intermediate knowledge of related state and federal banking compliance regulations, Bank operational policies and procedures, and the Bank’s products and services
- Assist customers using treasury management products that includes but are not limited to remote deposit, Sweep, ACH and Positive Pay
- Completes all ACH, RDC, Wire and Special Pricing renewals in a timely manner to zero customer impact and delinquency
- Business analysis related to Liquidity and Funding
- Project resource budgeting
3
Skills For Treasury Management Services Specialist Resume
- Strong communication, interpersonal and client service skills; ability and willingness to work with virtual teams and colleagues across the regions contributing to common goals
- Manages, motivates and coaches’ sales and/or operations team to meet goals
- Review customer requests and documentation for completeness
- Coordinate the set-up of the customer service requests with the appropriate operations units. Monitor the status of the customer service setup requests from inception through completion of the implementation process to meet or exceed department service level agreement
- Escalate implementation delays and missed SLA as appropriate
- Communicate set-up status to Treasury Management Sales, Line Officer and Customers as appropriate
- Participate on Customer calls and provide support for special/complex customer implementations
4
Skills For Global Treasury Management Level Resume
- Communicate pass/fail to the customers
- Handle inbound treasury management customer service calls
- Function as subject matter expert to deliver extraordinary service to our customers (internal and external)
- Meet established service level agreements for average speed to answer and abandon rate
- Maintain extensive product knowledge about the bank treasury management online systems
5
Skills For Director Treasury Management Services Resume
- Process requests and coordinate implementation of customers for treasury management products that includes but are not limited to electronic data transmissions, remote deposit, electronic receivables, ACH and Positive Pay
- Provide product set-up support to the Global Treasury Management Online Operations and Implementations staff by assisting with product set-up requests during processing times; assist the team to meet or exceed established department service level agreements
- Strong customer service experience
- Thorough knowledge of treasury management products and services
- Execute a partnership plan with all business partners across and products and the segment
- Provide COO related support to the Treasury Management Team responsible for Financials, Headcount, Allocations and Entitlements management
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