Test Manager Resume Sample

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Llewellyn Stehr
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Work Experience


Test Manager
07/2017 - PRESENT
Philadelphia, PA
  • Provide input into the ongoing development of the Barclaycard Change Workbench
  • Actively share business design and business analysis methods knowledge (eg skills, tools, methods) with other resources within the Testing Practice
  • Industry experience of around 10 years and above
  • Experience in products like Guidewire/DuckCreek/Fadata etc
  • Real time knowledge and experience on Financial background preferably from Insurance domain, preferably in Property & Casualty, or in any BFS domain
  • Excellent business communication, client facing, leadership and project management skills
  • Manage the communication to Technology and business leadership on status of plans and activity
Senior Test Manager
08/2012 - 02/2017
Houston, TX
  • Manages weekly and ad hoc reporting pertaining to activity and operations
  • Work closely with internal business partners to forecast future needs and to develop cost effective strategies aligned with business objectives
  • Assist with managing projects and timelines from conception through launch
  • Handle escalations from team and escalate as needed to upper management and senior leaders
  • Provide SME level guidance to QA and Application support teams during test and deployment phases to non-production environment
  • Participate in production release validation to ensure successful deployments of products
  • Provide cost benefit analysis or ROI
  • Facilitation of inter-team communication across many agile projects within an organization
Portfolio Test Manager
03/2008 - 07/2012
Houston, TX
  • Focus on moving toward continuous integration & delivery (CI/CD)
  • Perform HR responsibilities: Provide guidance and mentor to direct reports including goal setting, train, and issue resolution. Manage direct reports
  • Plan, organize and control all project test activities, functional, manual, automation and regression including monitoring of test progress and providing test reporting, defining and implementing program test strategy, test plans and test approach, defect management, test effort estimation, resource plans and test schedules
  • Implement, manage and control the test process and SDLC Testing Deliverables and quality gates while enforcing compliance with AMIT test strategy, GT testing standards, AMIT testing templates, SDLC and testing quality gates as well as facilitate internal/external audits
  • Estimation of test activities and definition of required deliverables adhering to defined governance models
  • Planning across all test stages of the project lifecycle and obtaining appropriate levels of sign-off
  • Ensuring testing is delivered to specified requirements and meets agreed time, cost, quality, TCF and compliance objectives

Education


Norwich University
2002 - 2007
Bachelor's Degree in Computer Science

Professional Skills


  • Strong management skills and proven experience of leading a team in the successful delivery of end to end solutions in a rapidly changing environment
  • Excellent communication/written skills and relationship building skills
  • Technical skills including: VBA, strong SQL skills, HP Quality Center, HP UFT/QTP
  • Excellent people skills, especially diplomacy and advocacy skills
  • Client-facing and team leadership skills Exceptional communication skills with excellent spoken Cantonese and English
  • A strong passion for improving software quality as well as strong SDLC understanding and testing skills
  • Strong skills in functional testing & test planning; experience in working team size of 8-12 team members

How to write Test Manager Resume

Test Manager role is responsible for testing, interpersonal, presentation, analytical, leadership, technical, business, development, analysis, software.
To write great resume for test manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Test Manager Resume

The section contact information is important in your test manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Test Manager Resume

The section work experience is an essential part of your test manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous test manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular test manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Test Manager resume experience can include:

  • Strong communication skills and experience in liaising with and influencing clients at onshore locations
  • Strong team player with good organization, planning and leadership skills
  • Extensive experience in managing large teams, excellent people management skills
  • Proven experience building/training/mentoring prior Software QA/Testing teams
  • Excellent testing experience and very good understanding of full testing lifecycle
  • Significant experience in test design and planning, software testing and solid experience on writing test plan and test cases

Education on a Test Manager Resume

Make sure to make education a priority on your test manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your test manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Test Manager Resume

When listing skills on your test manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical test manager skills:

  • Good people skills, especially diplomacy and advocacy skills
  • Excellent leadership and stakeholder management skills, and experience managing onshore and offshore testing teams
  • Strong communication skills and experience of wokring with different stakeholders including external customers
  • Demonstrated strong negotiation and consulting skills are required
  • Extensive experience in formal testing practice with good experience in automation, NFT and practical experience in large scale programmes
  • Demonstrated strong teamwork, interpersonal and communications skills

List of Typical Experience For a Test Manager Resume

1

Experience For Senior Test Manager Resume

  • Excellent computer skills (i.e., MS Office, ACAD, E-PLAN, Windows)Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Solid problem solving skills coupled with sound judgement
  • Good written and verbal communication skills EN/CZ
  • Engaging and communicating effectively with key business and client stakeholders
  • Negotiating skills Level: Do and Instruct
  • Strong working experience in Performance Testing & Engineering, on Agile & DevOps enabled projects, through adoption of Test pyramid
  • Experience in the field of testing and a broad experience in leading the testing on large complex projects/programmes as a lead or manager
  • Demonstrated experience managing and coordinating Quality Assurance for 10+ business groups with different technology platforms under tight time frames
2

Experience For Programme Test Manager Resume

  • Experience in DB2 and Mainframe batch jobs, CICS, VSAM experience in manual and automation testing for applications, Data base testing and well versed with SQL
  • Strong experience in widely differing environments of successfully facilitating workshops and discussions to obtain common agreement
  • Skills in clearly demonstrating tasks to other test staff
  • Demonstrates experience in end-to-end test planning for a product
  • Demonstrates self-motivation to lead teams on a unified validation strategy, while achieving department goals, objectives, and initiatives
3

Experience For Portfolio Test Manager Resume

  • Unambiguous, concise and articulate documentation and reporting skills
  • Proven experience working as a Senior Test Manager for large Global Corporate Organisations e.g FTSE 100 or large bank
  • Can demonstrate a good understanding of Test governance, audit and quality principles
  • Experience delivering high-quality, cost-effective services to the clients
  • Experience in medical domain with good knowledge of DICOM, HL7, SQL Server, Image processing
  • At an expert level able to articulate and demonstrate a good understanding of
  • Proven experience in leading Product R&D teams
  • Total experience with 3+ years of experience in managing software product R&D with a team size of 12 or more
  • Proven delivered effective test management procedures and processes during the test delivery lifecycle
4

Experience For IT Test Manager Resume

  • Proven experience in handling resources in multiple locations
  • Proven E2E testing experience, within a complex, multi-tiered architecture
  • Experience in business testing of software and a solid technical background
  • Oversee the manual QA testing and validation of the system prior to feature signoff or system release
  • Proven Experience in automation testing, framework creation and complex test scripts
  • Good experience using MS Project and CA PPM
  • Problem solving skills with the ability to think laterally, and to think with a medium to long term perspective
5

Experience For UAT Test Manager Resume

  • Provide support to the business with hands-on experience in large data consolidation, cleansing, and implementation
  • Preferably 10 years testing experience, with five years in test leadership experience in large implementation/software development projects
  • Expert level of analytical problem solving skills to identify and diagnose problems beyond current boundaries
  • Effectively managing risks, issues and dependencies
  • Proven experience in being able to hire, manage, cultivate and motivate software quality assurance teams
  • S/W Dev. & Engineering Skills
  • Operation Acceptance Engineering skills
6

Experience For System Test Manager Resume

  • Performance Engineering skills
  • Proven experience as enterprising manager of complex, global large-scale projects (Program Manager/Project Director)
  • Drive continuous improvement through the strengthening of quality tools, skills and process improvements required to achieve business objectives
  • Assign technicians to contracts, insuring proper distribution of technical skills
  • Knowledge of Automotive vector tools and programming skills in C/C++
  • Prior experience of working on Claims Modernization and Migration programs
  • Strong knowledge of automated testing with hand-on experience with Robot Framework
  • Test Modelling Skills
7

Experience For Project Test Manager Resume

  • Report and specification writing skills Level: Do and Instruct
  • Develop and own the Production Testing Strategy and effectively deploy within the department
  • Build a testing team of professionals with appropriate skills, attitudes and motivation based on the project scope
  • Strong experience working in Agile/Scaled Agile environment
  • Good experience in HP ALM/Jira/TFS, etc
8

Experience For Test Lead / Test Manager Resume

  • Co-ordination of resources ensuring skills and knowledge are aligned to the BBC’s requirements
  • Proven experience of working with and governance of 3rd party suppliers
  • Proven experience in large scale corporate environments with mixed technology environments
  • Proven experience with senior stakeholder management and organisational change management
  • Proven experience of business and technology operations and IT service management processes
  • Demonstrated experience with issue and risk management
  • Proven ability to build strong teams; and develop professional level staff
  • Manage stakeholders effectively with an emphasis on maximising client satisfaction
9

Experience For Performance Test Manager Resume

  • Proven experience of line managing a number of Senior Test Analysts and Test Analysts
  • Strong understanding and experience of Telecom domain on both Revenue Support systems and Network support systems
  • Create and foster a team environment and effectively engage team members in assigned projects
  • Developing and implementing testing and assurance capability on a wide range of programmes, managing multiple teams of skill sets both on and off shore
  • Working experience in performance, load testing, such as Blazemeter and developing automation frameworks
  • Understanding and ability to follow development Quality Management good practices and ensuring that modifications are documented
  • Working experience in devising test strategies in agile development environment
  • Mentoring and development of team, creating a strong and trusted delivery capability
  • Working experience with Agile Testing Tools, Test Management and Test Case Management Tools
10

Experience For IV&V Test Manager Resume

  • Resolving test project issues, and ensuring effective test process improvement feedback
  • Testing experience of regression and performance testing for quality assurance essential
  • Managing technical test engineering group workload, test schedules and prioritization
  • Preparing an effective Test Strategy or Test Plan for a moderately complex enterprise-scale project covering multiple test phases / test types
  • Working with Shifting priorities
  • Running the mainframe jobs and validating the outbound files
  • Working Knowledge and experience with the Navy's personnel and pay systems

List of Typical Skills For a Test Manager Resume

1

Skills For Senior Test Manager Resume

  • Expert project management skills and experience of performing IT testing
  • Proven management track record and solid experience in leading RF test engineers and developing test infrastructure
  • Excellent communication skills with the ability to represent the Testing Team on all Client Senior Management meetings, stake holder meetings
  • Strong task orientated, organisational and planning skills
  • Experience building Security Software or prior Security industry experience
  • Solid experience of regional coordination across multiple countries QC and QTP testing tools experience highly desirable
  • Strong analytical skills, relational qualities, rigor, autonomy in the work, an intellectual curiosity without forgetting the innovation
  • Excellent reporting skills across multiple projects and work streams, i.e. Test Plans, Daily Dashboards, Test Summary Reports
  • Excellent communication skills both written and verbally at all levels including senior IT directors and to the end client and users
2

Skills For Programme Test Manager Resume

  • Excellent communication skills; verbal and writing
  • Team player with good interpersonal and communications skills
  • High attention to detail with strong analytical skills
  • Strong communications skills – written & verbal – with an ability to explain complex technical requirements and review the work of others
  • A consultative approach, excellent communication & cooperation skills
  • Write end-to-end test scripts for functionality based on Jira Stories (good analytic/interpretation skills) and application workflow
  • SAP FICO knowledge and Strong Communication Skills required
3

Skills For Portfolio Test Manager Resume

  • Excellent soft skills, incl. communication, time management, vendor and stakeholder management
  • Strong skills with Excel and the management and assessment of data
  • Good MS Office skills (MS Word, PowerPoint, Excel) Level: Do without Supervision
  • Strong Unix & Linux skills, ability to write shell scripts for information gathering purposes
  • Strong Analytical skills, preferably developed as part of a Logistics background
4

Skills For IT Test Manager Resume

  • Friendly, good inter-personal skills
  • Solid German language skills highly beneficial
  • Strong communication skills and aptitude to inspire confidence at a senior level with technical and non-technical audiences
  • A proactive and organised self-starter with excellent communication skills, who is motivated to get the job done and flexible in their approach
  • Has a proven ability to plan effectively and realistically
  • Proven and demonstrable skill in Python (open to C#, Ruby or Java experience as well)
5

Skills For UAT Test Manager Resume

  • Excellent organizational agility and interpersonal skills
  • Positive attitude, strong communication (verbal and written) & interpersonal skills
  • Strong leadership, resource management and stakeholder communication skills
  • Good people management skills, acts as a role model for continuous learning and development, challenges others to reflect and learn
  • Strong communication as well as presentation skills
  • Good organisational, presentational and communicative skills (written and verbal)
6

Skills For System Test Manager Resume

  • Excellent leadership skills – sets direction, builds consensus and shares a vision and values. Motivates empowers employees
  • Excellent Client management, liaison and strong negotiation experience
  • Advanced Level Test Manager with substantial delivery experience and associated skills
  • Strong interpersonal skills and ability to command respect of others
  • Very good presentation and leadership skills
  • Working with business users is a key part of this role and outstanding soft skills are essential
  • Outstanding stakeholder management relationship skills
  • Contributing effectively towards a joint result, even when the topic involved does not directly serve one’s own interest
7

Skills For Project Test Manager Resume

  • Planning, resource assignment, management skills
  • Being highly skilled in effective time and people management
  • Improving processes for effective triage and prioritisation based upon customers journeys in UIT
  • Strong experience in testing, estimation and planning techniques, including risked based testing approach and recovery planning
  • Deep testing skills including functional testing, regression testing, etc
8

Skills For Test Lead / Test Manager Resume

  • Proficient programming/scripting skills (Perl/Python) for writing and debugging test programs and HW related issues
  • Strong Mainframes Testing experience using COBOL/CICS/JCL/DB2/TSO applications for executing/analyzing JCL jobs
  • Experience in coordinating and organising multiple teams of teams of testing with strong ST/SIT, UAT and F2B testing knowledge
  • Experience of building and maintaining strong working relationships with internal and external stakeholders
  • Strong experience working within large government organisations managing the full end to end testing programmes of work
9

Skills For Performance Test Manager Resume

  • Proven experience of defining and managing environment and data requirements to support the successful delivery of test services
  • Proven working experience of working on many domains across a large platform
  • Demonstrates flexibility and creativity in handling multiple activities and competing priorities
  • Experience as a Test Manager and experience in developing testing capability, that is responsive to project context and information needs
  • Demonstrated testing experience with Call Flow/Call Routing
  • Proven experience of driving automation for functional and non-functional testing
  • Overall Experience of 10-12 years having testing Experience of at least 8 years
10

Skills For IV&V Test Manager Resume

  • Strong experience in running multi streamed testing activities for both Business and IT functions
  • Experience providing IT support to a commercial grocery store preference to experience assisting in a supply chain support system modernize effort
  • Skills of analytical thinking and problem solving
  • Skills Test Strategy, Test Management, Team Leading, Test Execution, Project Leading, Test Manager
  • Strong experience of managing teams across different cultures, languages and locations

List of Typical Responsibilities For a Test Manager Resume

1

Responsibilities For Senior Test Manager Resume

  • Leading test quality improvements and effectiveness by working with the Development and Program Management to prevent problems and ensure that products can be tested effectively
  • Proven leadership skills and team management experience
  • Demonstrated strong leadership, organizational, and motivational skills
  • Have strong business awareness and an excellent analytic skill set, with experience of project management and methodologies in some capacity
  • Proven analytical and problem-solving skills, to deliver effective solutions to meet business needs
  • Excellent analytical, presentation and negotiation skills
  • Flexible, with good communication and analytical skills
  • Strong communication skills at Executive and Technical level
2

Responsibilities For Programme Test Manager Resume

  • Strong interpersonal, communication & presentation skills (Verbal and written) together with the ability to engage stakeholders at different levels
  • Excellent analytical and communication skills, with the ability to adapt to a target audience across all organizational levels
  • Demonstrate a good understanding of the most common test approaches including V-Model, Agile Sprint, ITIL SV&T, and in-depth experience of at least one
  • Strong interpersonal skills and an ability to build relationships with colleagues, your team, and key stakeholders across the Business
  • Strong people management skills.
  • Excellent communication skills and intercultural competency
  • Strong organizational, time management and analytical skills required
  • Strong leadership skills specifically the ability to drive change and process improvement within a team or organization
3

Responsibilities For Portfolio Test Manager Resume

  • Demonstrated experience of full product development lifecycle: concept to end design, development, testing and implementation experience
  • Strong team management skills, capable of managing a team of 2 - 4 testers and a wide group of business end users
  • Strong stakeholder management skills, with the ability to work collaboratively with stakeholders from all levels
  • Proven track record on People Management skills. Ability to lead a team and its individuals according to personal strengths
  • Competent with Microsoft Office Software Applications - Word, Excel and PowerPoint; and have planning, estimating, numeracy and analytical skills
4

Responsibilities For IT Test Manager Resume

  • Solid knowledge of leading and steering test, verification and validation activities
  • Strong Knowledge/Experience with common QA testing tools and suites
  • Possess strong experience of testing methodology and tools
  • Demonstrated capacity to plan and manage multiple concurrent projects with competing priorities
  • Advanced relationship management skills, including a track record of collaboration and influence
  • Strong experience with Mobile Application testing
  • Proven experience of test automation using Selenium/QTP
  • Strong Knowledge and Experience of SDLC Processes
  • Proven experience as project manager
5

Responsibilities For UAT Test Manager Resume

  • Exceptional communication skills and fluent command of the English language
  • Proven experience of test management in successful Agile projects
  • Assist with skills development plan creation and implementation
  • Own continuous improvement actions and support teams to constantly refine their processes and improve their skills
  • Solid experience in Software Test Management
  • Excellent previous relevant experience within a testing environment
6

Responsibilities For System Test Manager Resume

  • Strong management experience, working both with blue as well as white collar professionals
  • A solid grasp and recent experience in agile and traditional delivery
  • Able to effectively multi-task and coordinate tasks in a changing environment
  • Collaborates effectively and on an ongoing basis with their peer group across delivery within the domain
  • Resource and manage the CGI test team, and develop their skills and capability
  • Experiences in the area of Quality Management, GMP and validated systems
7

Responsibilities For Project Test Manager Resume

  • Fluent communication skills in Finnish and in English
  • Able to manage competing priorities for own and teams, driving work activities to deliver against agreed priorities and deadlines, escalating if required
  • Clear and concise communication skills (verbal, written & presentational)
  • ISTQB Qualified (or clearly demonstrate equivalent experience)
  • Demonstrated experience using Agile development methodologies
  • Experience in leading high technological skilled teams
8

Responsibilities For Test Lead / Test Manager Resume

  • Communicate clearly and effectively with different levels of stakeholders
  • Good knowledge of service validation & Test Management process
  • Can demonstrate their experience across SAP modules
  • Project management skills with PRINCE 2, PMP or equivalent qualification
  • Exceptional verbal and written communication skills both in Greek and English
  • Demonstrated strong IT business competencies in the areas of business acumen, project leadership, relationship management, and industry knowledge
  • Strong experience in business banking
  • Strong experience with Selenium and Appium
  • Good experience in Databases which includes DB2 and IMS DB/DC
9

Responsibilities For Performance Test Manager Resume

  • Strong hands on experience on tools such as Selenium and RFT
  • Skills to manage complex testing projects and coordinate parallel delivery from involved teams
  • Extensive Business Development experience or demonstration of a strong ability of Consultative Selling
  • Demonstrate in depth experience of more than one test methodology in use throughout the industry
  • Understanding requirements from a business perspective to be validated through testing and assessing them in the context of an Agile/Scrum delivery model
  • Implementing and maintaining risk based validation model & strategies
  • Enhancing the test framework through previous experience and lessons learnt from on-going programme delivery
  • Understanding of verification and validation process as defined in IEC61508 & EN50126
10

Responsibilities For IV&V Test Manager Resume

  • Creating master test plan, test effort estimation, choose testing strategies, prioritizing
  • Working experience with one of the followings is an advantage
  • Validating business functionality
  • Extensive experience of building and managing global teams including training, mentoring and performance management
  • Full testing lifecycle experience, from outlining the approach through to preparing and ultimately executing test scripts

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