Technology Business Manager Resume Sample

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Ramona Strosin
42117 Orn Union,  Dallas, TX
+1 (555) 448 8165

Work Experience


Technology Business Manager
12/2017 - PRESENT
Dallas, TX
  • Program management of a portfolio of strategic change initiatives; manages the regional delivery of global change and improvement initiatives that impact the way that DO delivers service
  • Defines and manages detailed regional project plans, including objectives, milestones, KPIs, risks and issues logs, financial impact tracking and reporting packs
  • Oversees the successful execution of program activities through resources allocated to the initiatives from within the deskside teams or DO practices. Accountable for ensuring all deliverables are met and teams are delivering to agreed deadlines
  • Completes analysis and identifies opportunities for improvements to the business model or management of the DO function, documenting and presenting a business case for change and assessing financial or resource impact as required
  • Engages with Regional DO leads as key stakeholders and collaborates closely with their management teams to ensure plans are aligned to business requirements and resource availability
  • Proactively manages the ongoing efficiencies program within region and tracks and reports on financial and headcount savings identified
  • Owns the regional roadmaps and ensures these are aligned to the global roadmap
  • Promotes achievements and tangible results of programs to senior management and stakeholders, using toolsets and forums such as the MGTI intranet site and internal Town Halls and newsletters
IT Portfolio & Technology Business Manager
07/2015 - 10/2017
Dallas, TX
  • Manage day-to-day IT procurement activities – for both capital and operating level transactions
  • Managing/documenting justifications to procurement leadership
  • Provide monthly and quarterly reporting to Technology’s management team on budget-to-actual
  • Understands strategic direction of the Technology organization, aggregates and creates visibility to purchasing demand across business units
  • Act as the subject-matter expert in the best practices for purchasing technology hardware and software
  • Work with the Purchasing and Accounts Payable Offices to ensure the timely processing of purchase orders (about 300 purchase orders/year) and invoices (about 600 invoices/year)
  • Takes the lead in the preparation of proposals, contracts and other purchasing materials; negotiates favorable terms with vendors
CIB F&BM Technology Business Manager VP
12/2011 - 05/2015
Dallas, TX
  • Management of requests from the CIO
  • Collaborating with the CIO leadership team and across all functional areas within Technology and Operations
  • A strong background in a technology environment
  • Experience in technology business management and/or financial management within a global corporate environment
  • Advanced knowledge of Microsoft Office including Excel and PowerPoint
  • Excellent team working & communication skills
  • An eye for detail with advanced analytical and problem solving skills

Education


University of Phoenix - LA Campus
2006 - 2011
Bachelor's Degree in Technology

Professional Skills


  • A proven background in delivering against tight deadlines and excellent time management skills
  • Strong analytical skills; able to develop, clearly present and draw conclusions
  • Excellent teamwork & communication skills
  • Effective and professional written and oral communication skills, including report writing
  • Knowledge and application of relational database concepts or basic programming skills
  • Exceptional organizational, analytical and time management skills
  • Ideally a proven experience in Business Analysis or Technology related roles in a large complex global corporate environment

How to write Technology Business Manager Resume

Technology Business Manager role is responsible for analytical, software, events, design, reporting, training, finance, advanced, organization, teamwork.
To write great resume for technology business manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Technology Business Manager Resume

The section contact information is important in your technology business manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Technology Business Manager Resume

The section work experience is an essential part of your technology business manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technology business manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technology business manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Technology Business Manager resume experience can include:

  • Partner with other parts of the organization to develop skills, capabilities & deliverables
  • A strong understanding of how IT services impact the goals of the Bank
  • A proven background in delivering against tight deadlines
  • A strong understanding of how IT Services impacts the goals of the organisation
  • Maintain strong relationships across GF&BM partners that supports the allocation reporting agenda and governance
  • Working experience in a business/program management environment in technology organisations

Education on a Technology Business Manager Resume

Make sure to make education a priority on your technology business manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technology business manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Technology Business Manager Resume

When listing skills on your technology business manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical technology business manager skills:

  • Strong experience in a technology environment
  • An eye for detail with advanced analytical skills
  • A solid understanding of technology and translating technology requirements to the business
  • Experience in using and deploying Apptio (beneficial)
  • A strong grasp of demand management in an IT setting
  • Experience managing budgets

List of Typical Experience For a Technology Business Manager Resume

1

Experience For IT Portfolio & Technology Business Manager Resume

  • Monitoring of adherence to program governance standards including initiative and milestone status reporting
  • Act as lead of the planning and forecasting process for the leads within the GICB Technology Team
  • Provide insight to technology governance groups as to the budgetary impact of items coming under their purview
  • Partner with CIB finance to provide insight and transparency around the technology expense base, delivery schedule, and efficiency & resource agendas
  • Alignment of the business strategy into Alignment of the business strategy into a coherent technology multi-year plan
2

Experience For Enterprise Technology Business Manager Analyst Resume

  • Drive accountability across the organization for execution against the multi-year plan
  • Builds and maintains relationships with both internal CIB finance community and key Service Providers across IT lines of business as well as enterprise functions (human resources, finance, legal, vendor management, etc.)
  • Lead the IT Leadership team through the creation of the annual IT budget
  • Monitor the budgets for individual technology projects, KTLO activities, headcount, assets and software licensing and provide line-of-sight for IT management into variances in a timely manner
  • Partner with department leads and the Enterprise Project Management Office to address budget variances
3

Experience For CIB F&BM Technology Business Manager Resume

  • Provide monthly forecasts of budget utilization for the year to IT and Financial leadership
  • Financial oversight and control
  • Responsible for end-to-end support to the London Macro Technology F&BM lead for financial reporting, work-force management, location strategy, efficiency & productivity tracking, plan transfers, expense Management and month-end activities
  • BAU responsibilities include expense and headcount data validation & reconciliations, updates in reporting system, maintenance of reference data, addressing technology and business partner & system queries etc
  • Review and help to improve Finance and Business management processes
  • Configuration and Capability

List of Typical Skills For a Technology Business Manager Resume

1

Skills For IT Portfolio & Technology Business Manager Resume

  • Experience with Apptio software or other cost modelling platforms is beneficial
  • Proven ability in working with a multi-discipline team
  • Excellent working knowledge of MS Excel and PowerPoint/PitchPro and SharePoint
  • Willingness to adapt to changing priorities
  • Robust ownership and the ability to execute with timeliness and effectiveness
  • Strong business, commercial and financial acumen with ability to deal with complexity
  • + years Technology Business Management (COO/CAO type)and strong Financial Management Background
  • Proven ability as a process advocate and SME
2

Skills For Enterprise Technology Business Manager Analyst Resume

  • Experience in a business or technical role for medium to large scale organization
  • Work experience in financial services
  • Experience with business or technology office management
  • Preferably experience with a technology and/or Business Operations based organisation
  • See the big picture, coupled with good attention to detail
  • Technology Business Management (COO/CAO type) and strong Financial Management Background
  • Relevant experience in the financial services industry
  • Experience in Financial Management of Technology, product management of IT services or Technology Business Management within a global corporate environment
  • Experience in Technology Business Management and / or Financial Management within a global corporate environment
3

Skills For CIB F&BM Technology Business Manager Resume

  • A very strong background in a Technology environment
  • A strong background in a Technology related environment
  • Experience of team management & delegation within a matrix structure
  • Understanding of project delivery
  • A background in project or programme management would be beneficial including setting objectives and defining deliverables and timelines
  • An understanding of accounting principles for example cost vs. revenue and capital vs. Expense through Profit and Loss (P&L), balance sheets and capitalisation
  • An understanding of accounting principles (Cost versus Revenue and Capital versus Expense) Profit and Loss, Balance Sheet, Capitalisation etc
4

Skills For CIB F&BM Technology Business Manager VP Resume

  • An understanding of accounting principles
  • Drive the planning and forecasting process for CBTs’ direct costs as well as the allocations to the front office for the respective LOB
  • Support the planning and execution of the group’s strategy
  • Expert knowledge of budget creation, management, and reporting techniques and processes
  • Expert understanding of performance management in terms of the delivery of technology initiatives
  • Sound judgment to enable interaction/influencing of senior level staff
  • Knowledge on how to build financial models both cost and pricing
  • The knowledge to build financial models (both cost and pricing)
5

Skills For CIB F&bm-technology Business Manager Resume

  • Advanced user knowledge of Microsoft Office including Excel and PowerPoint
  • Background in project management would be beneficial (objectives, deliverables, timelines)
  • Possess a high ability to learn new things, especially about new technology developments
  • Detailed oriented, organized and highly motivated
  • Exposure to tools like Clarity/ Cognos Qlikview etc. advantageous
  • Advanced user knowledge of Microsoft (MS) Office for Excel and PowerPoint
6

Skills For CIB F&BM Securities Processing Technology Business Manager Resume

  • The ability to understand financial and commercial risks
  • A recognised Apptio TBMA qualification (beneficial)
  • A background in project or programme management (beneficial)
  • Recognised Apptio TBMA qualification (beneficial)
  • To plan and execute an annual headcount forecast and to manage day to day issues regards headcount and to work with Recruiters and Human Resources to ensure that the team’s requirements are met
7

Skills For CIB F&BM Banking Technology Business Manager Resume

  • To manage cross group dependencies, with particular focus on the Asia team’s interaction with global technology teams. To ensure that the business interactions within groups are clear and consistent with the combined strategic efforts
  • Support technology leads in management of resources across the organization including; formation of location and staffing strategy, headcount analysis, efficiencies and program delivery requirements
  • Provide end user and technical training to others within DB
  • Quickly comprehend complex data in order to streamline the underlying processes into the Apptio solution; versed in formulaic logic (e.g. Excel)
  • Monitor variances to financials and Headcount targets and put forward remediation plan
  • Establish productivity targets and drive cost efficiencies within the group
8

Skills For CIB F&bm-asia Fixed Income Technology Business Manager Resume

  • Partner with the broader DB organization as a SME in technology business management and cost transparency to maximize the value and impact provided by the technology organization
  • Support multiple, simultaneous implementation projects via configuration & development
  • Ensure that the TBM solution is an active and key part of the IT decision-making process through evangelizing and coaching stakeholders in the benefits of the solution
  • Drive stakeholder engagement and the adoption of the TBM solution to support the organizations strategic objectives
  • Gather functional & business requirements from across the Bank and translate them into functional solution designs that meet customer needs and maximizes solution value
  • Configure, test, & document dbApptio dashboards, reports and underlying data models to meet functional design and specifications
  • Work with the vendor to channel feedback and solutions into future releases of the product
9

Skills For CIB F&BM Payments Technology Business Manager Resume

  • Work with other members of the TBMO within DB to identify common elements across the Bank and develop best practices as well as processes & delivery templates
  • Collaborate with other departments to promote customer satisfaction and resolve user’s issues in a timely fashion
  • Develop relationships with the Apptio Customer Success Manager (CSM) and Customer Success Advisor (CSA) community
  • Act as a regional point of contact for TBM and dbApptio for delivery and maintenance items
  • Self-starter: able to come up to speed on complex, difficult concepts
  • Client-focused attitude – a customer advocate who is able to distinguish between technical & organizational problems and plan a solution designed to leverage the strengths of both
  • Monthly reporting supporting the Front Office (Business and Business Managers) in understanding and challenging the full front to back technology allocations
10

Skills For CIB F&bm-banking Technology Business Manager Resume

  • Support the Business Relationship Manager in building allocated financial plans with associated budget/forecast/variance analysis and assist in understanding the inputs to and conclusions that can be drawn from, the analysis of performance vs. plan and financial forecasting
  • Continuous review of processes and allocation models, ensuring the processes that are in place provide the proper level of transparency on expenses with a focus on key drivers
  • Support the allocated planning and forecasting process for the leads within the GF&BM Technology team and the CAO technology P&A
  • The role requires working extensive partnering with Finance Business managers, technology and business partners on a regular basis
  • Act as central point for business allocation queries and reporting
  • Adhoc support for Banking Technology F&BM leads as required
  • Support creation of dashboards and management reporting

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