Technology Analyst Resume Sample

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Work Experience


Senior Technology Analyst
11/2016 - PRESENT
Detroit, MI
  • Become a subject matter expert on the application in order to advise and consult on CIBC best practices
  • Review new projects and designs and ensure that the development process meets the CIBC standards
  • Ensuring proper certificates are in place and that there are no security risks that could affect CIBC’s reputation
  • Create data flow diagrams to help with the design of the integration points of the applications and infrastructure
  • Review designs and make recommendations on existing infrastructure to ensure adherence to CIBC standards and ensure that the infrastructure does not fail in production
  • Identify risks with projects and designs and put a recommendation plan forward to mitigate these risks
  • For vendor products; review contracts and SLA’s and recommend changes required that meet the new changes to the platform in development
Technology Analyst
11/2013 - 07/2016
Boston, MA
  • Design production support model , and deployment strategy
  • Conduct analysis to identify performance challenges and uncover optimization opportunities
  • Perform PoC or Prototype of new tools or technology to improve service operations
  • Perform planning, analysis and design in conjunction with other development specialists
  • Understand Application Data Flow Diagrams, dependencies on enterprise/shared services and be able to assess cross impacts
  • Participate in design walkthroughs, gating reviews to gain a good understanding and be subject matter expert on what is being implemented
  • Liaise/negotiate with PMO, Development team, QC to proactively review operational readiness checklist, to ensure any operational risks to be identified in early phase for project release
Junior Benefit Technology Analyst
11/2006 - 10/2013
San Francisco, CA
  • Develop shell and perl scripts to support with monitoring health of the servers and applications
  • Monitor and analyze application performance and make recommendations to enhance or modify as needed
  • Review the Disaster Recovery (DR) plan and ensure that the plan is up to date and relevant to the changes in the application
  • Define the non-functional requirements (NFR) to address business and technology needs in the development of DT applications (Online/Mobile Banking, CBFE, SMART, Horizon etc)
  • Design and recommend technology solutions to deliver NFR that meet sponsor/stakeholder needs
  • Lead the development of tools to perform application log management and to automate application health check
  • Design service level agreement, application capacity plan, and application disaster recovery plan

Education


York University
2000 - 2005
Bachelor's Degree in Computer Science

Professional Skills


  • Work experience demonstrating excellent communications skills and customer service skills
  • Excellent articulation skills and orientation skills
  • Excellent team player with demonstrated relationship management skills and a strong ability to make things happen through the use of positive influence
  • Excellent and matured communication skills required at client side and interpersonal skills
  • Technical Skills:Outstanding facilitation, influencing and negotiation skills with key stakeholders
  • Demonstrated strong leadership, team-building, and coaching skills
  • Demonstrates strong communication, writing and documentation skills

How to write Technology Analyst Resume

Technology Analyst role is responsible for analytical, development, business, technical, software, presentation, interpersonal, advanced, customer, troubleshooting.
To write great resume for technology analyst job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Technology Analyst Resume

The section contact information is important in your technology analyst resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Technology Analyst Resume

The section work experience is an essential part of your technology analyst resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technology analyst responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technology analyst position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Technology Analyst resume experience can include:

  • Strong, well-developed written and verbal communication skills, and effective presentation skills
  • Agile work coordinating with team, excellent knowledge sharing skills, leadership skills
  • Excellent communication skills & team facilitating skills
  • Strong understanding and hands-on programming/scripting experience skills – preferably Python, UNIX shell
  • Strong analytical skills, including expertise in Excel, Tableau, GoodData, or similar
  • Excellent organizational, prioritization, and problem-solving skills

Education on a Technology Analyst Resume

Make sure to make education a priority on your technology analyst resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technology analyst experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Technology Analyst Resume

When listing skills on your technology analyst resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical technology analyst skills:

  • Good communication skills, technical writing and presentation skills
  • Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem-solving skills
  • 6) Strong written and verbal communication skills, with experience as staff officer and processing of decision support
  • Experience applying strong organizational and project management skills
  • Experience in Core Java / J2EE, Spring, Hibernate Skills, JBPM. Experience in Oracle SQL queries
  • Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members

List of Typical Experience For a Technology Analyst Resume

1

Experience For Business Technology Analyst Resume

  • Passionate and knowledgeable about exploring and experimenting with the latest application development technologies Good communication skills
  • Excellent MS Office skills including PowerPoint and Excel
  • Strong financial managementskills to manage the budget as part of projects
  • Demonstrated ability to effectively create and guide others to create user stories, features and acceptance criteria
  • Demonstrated ability to effectively use and practice the Solution Development Lifecycle
  • Having Good Experience in Automating using Groovy Scripting, Shell scripting, PowerShell
  • Adapting to new technical skills within service line whenever required
  • Experience in Lean Methodology, advanced experience in managing complex business systems (SAP,BW)
  • Develop own professional skills. Identifies appropriate directions for own professional development, and initiates activities to bring about that development
2

Experience For Senior Technology Analyst Resume

  • Proven experience in relational and dimensional modeling
  • Efficient knowledge of UNIX Shell scripting skills
  • Proven working experience in Java/J2EE development
  • Basic knowledge of design patterns and UML (Unified Modelling Language) is desirable in order to be able to effectively communicate with the rest of the team
  • Practitioners can further their skill development and grow their careers while working across the Advise, Implement, and Operate spectrum
  • Strong communicator and willing to build strong business relationships
  • Maintains a strong level of understanding of the Consumer Bank business priorities
  • Work effectively and collaboratively in a team
3

Experience For Infrastructure Senior Technology Analyst Resume

  • Desire to expand skillset, and understand how technologies work and function together
  • Performing data analysis, researching/data gathering, data input and manipulation, validating and reviewing complex information
  • Having working experience on using REST API for getting and posting data to tools like JIRA
  • Preparing and reviewing important project related documents which include Business Handover documents, Technical Validation documents, Design documents etc
  • Upskilling new resources with internal process and frameworks of the projects
  • Suggesting innovative, cost and effort effective solution options for addressing various non-standard business requirements
4

Experience For Senior Business Technology Analyst Resume

  • Experience improving business operations processes and setting quality control standards resulting in positive, measurable business results
  • Experience that includes troubleshooting application errors, testing, and providing technical support to internal and external users
  • Have a strong understanding of mining operations as well the technologies currently used in mining (at least 3-5 years)
  • Ensure appropriate levels of documentation, planning, vetting, prioritization, and testing to support a quality implementation
  • A proven track record of developing, implementing, & representing cross-group initiatives
  • Skill in diagnosing and solving complex problems and providing detailed technical/business analysis
5

Experience For Infrastructure Technology Analyst Resume

  • Experience in creating docker images of the NodeJS and Java Spring boot applications using Docker
  • Experience in identifying business issues, translating them into requirements and facilitating the implementation with proper project management
  • Solid understanding of buy and sell-side order management, trading and reporting work flows
  • Experience in using Bug tracking tools like JIRA and HP ALM
  • Hands on experience in code development using java. Spring Integration framework, angular 1.x, JavaScript, PL/SQL, Rest API, Web services (REST and SOAP)
  • Well versed in Agile methodologies, good understanding of Agile manifesto and implementing its principles in daily tasks
  • Strong knowledge of Client On-boarding concepts & KYC procedures in Banking domain
  • Understand the key functionality and behaviour of the existing system simply by reading the code and experience with distributed systems
6

Experience For Business & Technology Analyst Resume

  • Experience with one or more of the following: Java, C, C++, Scala, Groovy, Python
  • At least one full cycle implementation experience in PeopleSoft Campus Solutions 9.X and overall understanding of university business processes
  • Experience in creating requirements documents, functional designs and test plans
  • Applies solid understanding of products to calculate and verify policy or agent values
  • Experience working with Apptio software
  • Experience in Unix Scripting and PLSQL or Oracle SQL
7

Experience For IT Technology Analyst Resume

  • Experience with Control M and Batch Monitoring
  • Experience in Project Coordination and Management and supporting big programs
  • Experience with marketing, sales, and customer service operations and strategies
  • Extremely good understanding of Microsoft 365 Dynamics CRM product (entities, workflows and configuration)
  • Author test scenario’s, test plans and execute test cases to validate requirements for Unit Testing
  • Experience with business case analysis, and a working knowledge of various analysis methodologies
8

Experience For CC Technology Analyst Resume

  • Aware of the ETL process which includes batch run, deployments, data validations and reporting etc
  • Experience in Agile methodologies like Scrum, and working on Scrum board and JIRA
  • Delivered tireless daily support and continuous deliveries to client, with help of experienced team members in an agile working environment
  • Collaborates with ITSM process owners to generate reports and dashboard for monitoring process effectiveness
  • Experience using SonarQube or other code quality tools
  • Extensive technical skill towards ODI, OGG, Timesten, Veridata, Java Services, UNIX shell scripting
  • Very solid understanding of the technologies and protocols currently used by financial and investment organizations
9

Experience For Digital Engagement Technology Analyst Resume

  • Deep knowledge of data networking and the unpredictability and variability of the Internet impact the user experience
  • UI Design experience is an advantage
  • Agile experience is desirable
  • Adept at cost / benefit analysis with the proven ability to map out solutions to enable tracking of post-production value of implemented solutions
  • Experience in implementation of payer or provider applications –examples. (AMISYS, HealthRules etc.)
  • Creating, analyzing and validating details on back-end/source system capabilities. (e. g: identify data sources and/or provide mapping/spec definition etc.,)
  • Work under the guidance of the product owner for day to day prioritization of work and help achieve sprint goals
  • Fast-paced, Agile Delivery experience. (2 week sprints)
  • Demonstrated comprehension of database tables/fields/parameters to build, design, and create specific complex business reports as identified
10

Experience For Meetings Technology Analyst Resume

  • Technical experience in Oracle implementation/ upgrade projects
  • Experience in implementation of Oracle Projects processes
  • Experience with scripting languages, automation, and lean process improvement
  • Demonstrated knowledge and interest in technology trends
  • Strong ability to learn quickly, and adapt to change in business landscape
  • Prepare accurate estimates for all tasks, and validate estimates of others

List of Typical Skills For a Technology Analyst Resume

1

Skills For Business Technology Analyst Resume

  • Strong verbal and writtencommunication skills./Effective interpersonal, communication & presentation skills
  • Excellent client-facing skills, excellent written and verbal communication skills
  • Good interpersonal skills and positive attitude to learn. Planning and Co-ordination skills
  • Excellent English communication skills, both written and oral and analytical skills
  • Demonstrate strong interpersonal, oral, and written communication skills for communications to technical and non-technical staff
  • Strong and demonstrated team skills, especially in cross-functional teams
  • Demonstrate strong interpersonal, oral and written communication skills for communications to technical and non-technical staff and clients
2

Skills For Senior Technology Analyst Resume

  • Strong analytical capabilities and Good communication skills (verbal and written)
  • Strong facilitation skills and a clear ability to build strong relationships with business partners at all levels
  • Strong Web/API development skills using .NET framework 4.0, 4.5, 4.6 and .NET Core MVC, C# and ASP.NET. Experience with development with SQL Server and TSQL
  • Other Skills: Experience in Manual testing such as Smoke testing, Sanity testing, ST, SIT, Regression and UAT Testing
  • Demonstrated initiative in acquiring new skills and applying them to improve production processes
  • Extensive knowledge of performance and load testing tools like HP LoadRunner, good scripting skills, ability to execute load tests and interpret the results
  • A proven track-record of successful business / systems analysis demonstrating superior problem-solving skills
  • Strong understanding and demonstrated experience working within the Managed Service Operation
  • Strong experience in Mule ESB and experience in developing Mule flows using Anypoint Studio
3

Skills For Infrastructure Senior Technology Analyst Resume

  • Solid logic, analytical and problem solving and decision making skills
  • Strong attention to detail and outstanding analytical and Problem-solving skills, with quick adaptation to new technologies
  • Excellent verbal and written communication skills, with the ability to write briefing notes and presentation decks
  • Strong interpersonal, team collaboration skills; comfortable interacting with team members of all levels
  • Strong programming skills in Python, JAVA , C#, or C++
  • A good understanding of SQL and PL/SQL skills
  • Possesses strong consulting and communication skills
  • As an analyst and/or researcher as well as strong writing skills
4

Skills For Senior Business Technology Analyst Resume

  • Strong UNIX skills, exposure to scheduling tools like Autosys
  • ) Maintain excellent organizational and analytical skills in meeting deadlines
  • Proven analytical skills including the ability to trend data to identify patterns and root causes of issues to recommend process improvements
  • Experience with skills aligned to the following
  • Strong Customer/Stakeholder/client facing Management skills
5

Skills For Infrastructure Technology Analyst Resume

  • Experience with Microsoft instant messaging platform (Lync / Skype for Analytical and Communication skills)
  • Able to demonstrate analytical, organizational and problem solving skills
  • Relevant experience as a domain /functional or an industry practitioner in mining & metals industry with sufficient technology skills
  • Strong communication skills and customer-facing capabilities
  • Excellent organizational, and communication skills (verbal and writing)
  • Experience in C++,Oracle,DB2 coding skills
6

Skills For Business & Technology Analyst Resume

  • Excellent SingleView debugging skills to identify root cause and provide apt fixes
  • Excellent Java coding skills
  • Continuous Integration skills and working experience with Jenkins, Github and/or Artifactory, JIRA, Soap UI, Rest
  • Strong written and verbal communication skills including the ability to train others
  • Work independently with strong organization skills, discipline, persistence and accountability
  • Strong organizational, analytical and computer skills
7

Skills For IT Technology Analyst Resume

  • Strong written/verbal/presentation/communication skills
  • Strong analytical skills to form conclusions based on facts
  • Strong written and verbal communications skills, both in one on one and large group settings
  • Excellent initiative, organization, and customer service skills
  • Excellent presentation skills, including the ability to synthesize large amounts of information and provide concise messaging
  • Administrator/Super User SharePoint skills and experience required
  • Good communication skills (Verbal and Written) ,to be able to articulate the problems and make design decision
  • Excellent in communication, documentation and articulation skills
8

Skills For CC Technology Analyst Resume

  • 5 – 8 years of demonstrated skills in managing complex projects requiring either package or custom solutions
  • Experience in Java, J2EE Skills
  • Knowledge and experience with ITIL Service Management Lifecycle framework and processes. Analytical and Communication skills
  • Good planning, organisation and delivery skills
  • Excellent Oracle skills
  • Strong hands on micro services and Java development skills
  • Strong knowledge of project management, organization and time management skills
9

Skills For Digital Engagement Technology Analyst Resume

  • Strong communication, teamwork and collaboration skills to work with all teams and achieve agreed outcomes
  • Extensive experience on JCL, IMS DB Skills
  • Debugging skills for both client and server-side components
  • Using analytical skills to troubleshoot configuration or systemic issues
  • Working effectively within project teams and client organizations to understand business needs and define technical solutions
  • Experience in a workflow intensive operation and proven track record of understanding requirements, proposing, driving & delivering high-quality solutions
  • Prior experience on supporting/developing consumer facing applications
10

Skills For Meetings Technology Analyst Resume

  • Demonstrated experience with Object Oriented Design (OOD) and Object Oriented Programming (OOP), design patterns and multi-threading
  • Prior experience on developing consumer facing applications
  • Excellent experience in developing and maintaining Enterprise J2EE applications and related web technologies like Ext JS, CSS, JavaScript, JSON, XML, JQuery
  • Strong understanding of banking systems and applications (7+ years experience)
  • Interpersonal, influencing, partnership and team building skills
  • Strong experience in designing and developing Restful APIs
  • Superior computer skills including common business applications such as MS Windows and MS Office including Excel, Word and Access
  • Experience in providing user support, and proven ability in dealing with user issues

List of Typical Responsibilities For a Technology Analyst Resume

1

Responsibilities For Business Technology Analyst Resume

  • Demonstrated planning and facilitation skills and ability to multi-task and manage multiple priorities
  • Exhibits strong analytical skills with proven ability to problem solve
  • Proven attention to detail with excellent organization skills
  • Exhibits strong analytical skills with proven ability to problem-solve
  • Strong team player, excellent analytical skills, takes initiative, and willing to help achieve success
  • Experience of working in production support projects encompassing the following skills
  • Excellent troubleshooting and debugging skills Ability to interface with business users and client stakeholders
  • Strong Problem Solving, Analytical and communication skills required
2

Responsibilities For Senior Technology Analyst Resume

  • Strong Customer/Stakeholder/client facing skills
  • Excellent interpersonal skills including clients from couple of geographic locations
  • Superior analytical, evaluative and problem solving skills with demonstrated ability to apply technical solutions to business problems
  • Experience in ETL Skills
  • Good analytical, synthesis and communication skills
  • Excellent communication skills (written and verbal), with an ability to craft messaging tailored to specific audiences and needs
  • Leadership (Supervision of team members to manage key projects, Mentoring Skills of Less Experienced Team Members)
3

Responsibilities For Infrastructure Senior Technology Analyst Resume

  • Excellent verbal and written communication skills - Ability to communicate concepts clearly to both business and technology teams
  • Strong Excel skills needed
  • Experience in Information Technology Skills
  • Excellent communication skills – includes upward (leadership) and across the various teams
  • Strong communication Skills – concise, clear, and well thought out
  • Effective presentation skills suitable for senior management
  • Demonstrated skills managing infrastructure operations, including support for but not limited to servers, virtualization, applications, and services
  • Proficient Dotnet Skills & good with Oracle database concepts
  • Effective communication skills; verbal, non-verbal and written; and ability to communication on all levels of the organization
4

Responsibilities For Senior Business Technology Analyst Resume

  • Relevant IDAM experience with strong hands on experience on Micro Focus NetIQ Access Manager (NAM) and NetIQ Identity Manager (NIM)
  • Experience in development projects technical skills in SOA, web services, data virtualization
  • Strong communication skills and ability to work as a member of a team
  • Experience in DatastageSkills
  • Influence others using reasoning, persuasion, and negotiation skills
  • Experience with support of Research and Engineering applications AutoDesk, SolidWorks, Modeling and Simulation tools such as MatLab, ProModel
5

Responsibilities For Infrastructure Technology Analyst Resume

  • Proficiency at articulating (both in writing and verbally) key messages effectively
  • Highly developed interpretive and analytical skills and capabilities in: MS Word, PowerPoint and Excel; MS Project Management, Visio or other drawing programs
  • Integration support/Technical troubleshooting skills. (Prod and non-prod environments)
  • Maintain up to date computer skills and working knowledge of technology and advances
  • Strong experience in developing web services: REST, SOAP, WSDL
  • Have good Experience in working with tools like Bitbucket, Sonarqube, Git, Ant, Maven and its integration with Jenkins
6

Responsibilities For Business & Technology Analyst Resume

  • Knowledge of Databases and Performance tuning skills
  • Active listening and comprehension skills
  • Skilled in collaboration and diplomacy to ensure effective working relationships across matrixed teams
  • Prior experience implementing solutions in Health and Human services
  • Demonstrated experience working within an Agile and Scaled Agile framework
  • Intermediate computer literacy skills (including the Microsoft Office suite of programs)
7

Responsibilities For IT Technology Analyst Resume

  • Good experience with Oracle WebLogic as administrator, to include installation, configuration, troubleshooting.
  • CRM Skills: Amdocs Clarify CRM, extensive working knowledge on Clarify CRM 10.1, 12.5 and AMDOCS Classic Client 7.5 and AMDOCS 6.5
  • Strong Client facing experience with the ability to interact with business users
  • Demonstrates good judgment in selecting methods or techniques to solve problems and arrive at solutions
  • Sound technical knowledge and problem solving skills
  • Proven experience with programming (preferable in Java/.NET (C#, VB, etc.)/ VBA / HTML/ SQL)
  • Good Knowledge and experience working with SAML, OpenID Connect, OAuth II
  • Strong working experience in databases like DB2, IMS
  • Advanced Web App development skills, including HTML5, ES6, CSS3 and Node JS
8

Responsibilities For CC Technology Analyst Resume

  • Experience in Information Technology with experience working on Angular JS
  • Good experience in banking domain
  • Superior project management skills
  • Strong experience with Oracle Application Development Framework ADF and Fusion Middleware
  • Advanced PC skills and proficiency with standard office productivity software (i.e. MS Office - Word, Excel, Access, Powerpoint Sharepoint)
  • Uses knowledge and communication skills to influence, direct and monitor project activity within an agile team
  • Demonstrated experience with Apple OS, iOS, and Android OS
9

Responsibilities For Digital Engagement Technology Analyst Resume

  • Demonstrated experience with Cisco Telepresence
  • Fungible skillset to be leveraged across functions within IT to support execution activities
  • Product experience or equivalent domain experience
  • Desire to expand skillset, and understand how technologies work and function together and willingness to learn new technologies and solutions
  • Experience in Rest Web services good to have
  • Experience with SKILL SET
  • Strong ability to prioritise information and activities based on urgency and importance
  • Excellent experience in developing BI reports from Teradata
10

Responsibilities For Meetings Technology Analyst Resume

  • Primary Technical Skills: Teradata, Java
  • Sound technical skills and ability to develop subject matter expertise in areas of the software application on which we work
  • Sound technical skills and ability to develop subject matter expertise in areas of the software development
  • Uses knowledge and communication skills to influence, direct and monitor project activity
  • Proven working experience as a data analyst or business data analyst.PL/SQL (Oracle) and/or T/SQL (MS-SQL) query development
  • Relevant experience inCisco CUCM, UCCE and overall Contact center project experience
  • Skills: – Java, Hive, Impala, Kafka, Spark, Mapreduce, HDFS, HBase and shell scripting
  • Strong knowledge and hands-on programming experience in Hadoop ecosystem
  • Superior analytical skills, creativity in problem solving, research capabilities and attention to details

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