Technical Service Specialist Resume Sample
Allene Kohler
38729 Beier Station,
Houston,
TX
+1 (555) 823 3288
Work Experience
Technical Service Specialist
11/2017
-
PRESENT
San Francisco, CA
- Understanding of AGCO and industry agricultural business, especially specialist products, Africa markets
- Understanding of the team’s roles, responsibilities and objectives
- Understanding of how the department operational procedures impacts and interacts with other departments, Sales and Marketing, Parts, Warranty, local commercial, in supporting the end-user
- Understand the impact AGCO business has on others, end customer, dealer etc
- Technical Leadership
- Draws upon in-breadth knowledge to leverage and to support technology innovation by partnering with businesses and with key customers as well with technology partners to identify emerging trends and needs in one or more core technology component areas
- Develops strong business/ customer understanding to ultimately influence/ drive and create business opportunities. Identifies emerging Technology needs for Business/Department and proposes solutions within area of focus and expertise as well as assesses potential value creation and optimization generated from innovation discoveries
Senior Technical Service Specialist
12/2013
-
10/2017
Detroit, MI
- Analyzes, interprets and documents project results (prepares report) for more complex projects. Presents results to cross-functional audiences for use in future product development or modification
- Project Management/Execution Accountability
- Connectivity Accountability
- Compliance with Cargill safety, food safety, IP, documentation policy, contributes to improve GTM technical team’s working excellence
- Working knowledge or active participation with joint industry committees or working
- Excellent analytical, problem identification, and problem solving skills and abilities
- Work with multi-disciplinary teams and matrix organizational environments
CTS Technical Service Specialist Emerging Opportunities
01/2007
-
09/2013
Dallas, TX
- Excellent people skills with technical and non-technical peers and senior management
- Capability of working in teams and conflict resolution in a multinational environment is
- (Ensures Accountability, Instills Trust, Customer Focus, Collaborates, Plans & Aligns)
- Very strong analytical thinker, trouble shooter and problem solver
- Good IT skills, knowledge of basic networking
- Relates well to a wide variety of cultures
- Demonstrated accountability for service administrative tasks, with eye for accuracy
Education
Furman University
2003 - 2007
Bachelor's Degree in Chemistry
Professional Skills
- Excellent planning, organizing, and work management skills in order to effectively prioritize activities
- + Demonstrated Strong written and verbal communication skills
- + Demonstrated Excellent Customer communication skills
- Excellent experience and process skills of the business functions service delivery
- Communication skills - demonstrated capability to effectively communicate both verbally and in writing
- Listening Skills. Shows respect to people who are speaking and demonstrates that the message has
- Training and project management experience and skills
How to write Technical Service Specialist Resume
Technical Service Specialist role is responsible for customer, interpersonal, english, technical, engineering, computer, travel, training, excel, organization.
To write great resume for technical service specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Technical Service Specialist Resume
The section contact information is important in your technical service specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Technical Service Specialist Resume
The section work experience is an essential part of your technical service specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous technical service specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular technical service specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Technical Service Specialist resume experience can include:
- Strong hands-on software and electromechanical troubleshooting skills
- Born organizer with strong problem-solving skills
- Strong laboratory skills and ability to work on multiple tasks and projects, as well as directing others
- Strong interpersonal, organizational, negotiating and teamwork skills
- Strong problem solving skills and business acumen
- Demonstrated troubleshooting, electrical diagnostics, repair, and preventative maintenance skills
Education on a Technical Service Specialist Resume
Make sure to make education a priority on your technical service specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your technical service specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Technical Service Specialist Resume
When listing skills on your technical service specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical technical service specialist skills:
- Excellent PowerPoint skills, good computer knowledge in MS Office
- Good IT skills (Powerpoint, Outlook, Excel, Word , (Minitab)....
- + Strong problem solving skills
- Good computer skills with a working knowledge of MS Word, Excel, Access, PowerPoint and SAP are desirable
- Strong written and oral communication skills while exhibiting attention to detail and accuracy
- Good written/verbal communications skills
List of Typical Experience For a Technical Service Specialist Resume
1
Experience For Senior Technical Service Specialist Resume
- Development of Team and Effective People Leadership as demonstrated by Leadership Commitments (if applicable)
- Engineering technology or equivalent training with service experience in power generation, protection, transmission and distribution
- Demonstrate an advanced level of designing and carrying out experiments, interpreting data to meet project milestones
- Experience (including at least 2 - 5 years service in transformer services)
- Experience troubleshooting electronic systems for agricultural, automotive, or heavy duty equipment OR relevant education
- Review schedule regularly for production assignments as prioritized by management
- Frequent domestic and occasional international travel required. Valid and active passport is required
- Contribute in development and validation of User and Service instructions of new and changed product
2
Experience For Regional Technical Service Specialist Resume
- Delivery of Technical Service as prioritized by BU and aligned with the BU roadmap to Move for Growth
- Experience with fluorosurfactant development and formulation
- Prioritizes service calls within assigned area
- Three years’ experience in Biomedical Electronic servicing
- Cross skilling to provide backup support to service colleagues
3
Experience For CTS Technical Service Specialist Emerging Opportunities Resume
- Min 5 year of experience in beverage, dairy and/or flavouring industries
- Hands-on experience in beverage/dairy prototyping and pilot trials
- Demonstrate in-depth knowledge including the technical properties of the current and future Chemours product line
- Be an ambassador for the EMEA service and repair team with customers and a trusted partner of our sales teams. Demonstrate a deep customer intimacy
- Previous Waters MS Instrumentation and MassLynx Software experience
- Analytical mindset and strong drive to resolve open issues
4
Experience For Senior Technical Service Specialist, EP Resume
- Someone who can multitask as they want to assign tickets and needs to know have good.Search Jobs US
- Operates under general supervision and involves complex situations that require basic project management to resolve situations
- Talking, hearing, reading, writing, bending/stooping, and climbing stairs are required
- Walking, standing and exerting up to 50 pounds of force are required occasionally
- Working with and representing DuPont at various customers
5
Experience For Technical Service Specialist, Kaolin Resume
- Improving Solvay’s markets knowledge and helping to define new opportunities
- Willing to do lab trials 70% of the time
- Offering formulation assistance
- Making offset recommendations
- Solving technical problems
- Working knowledge of thermodynamics as it applies to HVACR systems
- Working knowledge of fluorinated and non-fluorinated refrigerant technology
6
Experience For Technical Service Specialist, EP Resume
- Understanding of conversion technologies to produce various polymer forms (ie fibers, coatings, films, etc.)
- Handling dangerous chemicals (not often)
- Handling difficult conversations with customers
- Willing to travel a few times/year
- Tracking key service issues. Maintain monthly top 5
7
Experience For Field Technical Service Specialist Resume
- Understanding of applicable computer systems, such as Microsoft Office, Google Suite and function specific software
- Understanding of advanced technical (lab, research, etc.) principles and practices
- Applying expert principles and practices within an area or general principles and practices in multiple service areas
- Providing technical guidance and advice to improve quality and efficiency
- Working with line and management personnel
- Providing technical customer service
- Performing account management and sales activities
- Updating work plans and service plans
- Working knowledge of Organic Chemistry
8
Experience For Water Technical Service Specialist Resume
- Reporting - MIS
- Reporting – MIS
- Ensuring the service is executed in accordance to ABB’s guidelines, trouble shooting manuals and OHS standards
- Providing technical training for sales, when necessary
- Managing the Team of Contract Engineer (as applicable)
- Partnering with the sales team provides opportunities to maximize service upgrade opportunities
- Understanding of all material application parameters to ensure optimum quality is achieved
- Understanding of the customer’s process and help resolve problems and issues
9
Experience For Technical Service Specialist, East Resume
- Making joint calls with the sales team to visit customers
- In lieu of advanced troubleshooting, consulting and educating customers on services or diabetes disease management and the use of medical devices
- Provides advice and recommendations to company personnel in engineering, tendering, quality, manufacturing, and procurement as needed
- Manage technology and service programs including optimizing service offering
- Passion for understanding, creating, and communicating value to team members and customers
10
Experience For Atril Fibrillation Associate Field Technical Service Specialist Resume
- Organization of the teams working on technical projects from identification explore to commercialization stages., on-going to delivering stage
- Responsible for completion of paperwork and reports associated with position, including documenting services and condition of demo products
- Responsibility in technical areas within the networking and connectivity functionality of EID product or similar Multi-function Printing products
- Conduct research with the objective of developing and qualifying newly formulated, high
- Development of training materials, and training of phone room staff
- Supports the service team and ensures success by coaching and counseling them
- Internal – basic training as to what support can provided, coaching specific projects
- Flexible and comfortable working away from a traditional office setting
- Knowledgeable in safe handling, shipping and use of these products
List of Typical Skills For a Technical Service Specialist Resume
1
Skills For Senior Technical Service Specialist Resume
- Proven ability to effectively communicate technical information to diverse audiences with varying degrees of technical knowledge
- + Strong PC and Internet skills. (i.e. Windows, MS Word, Excel, Outlook, Access and Internet utilization)
- Good MS office skills, e.g. Word, Excel and Power Point, etc
- Demonstrated excellence in customer communication skills, which includes written and verbal communication
- Excellent verbal and written communication skills, with the ability to relate to all customer organization levels
- Excellent communication skills at all levels (internal of Cargill and with customers) and ready to work in virtual team’s organization
2
Skills For Regional Technical Service Specialist Resume
- Customer relation’s skills and good phone manners
- Demonstrated experience in diagnosing and troubleshooting problems in an industrial setting
- Electronics testing, troubleshooting and execution skills
- Trained in problem solving techniques and team building skills
- Extensive experience troubleshooting and supporting Toshiba MFPs strongly referred
- Demonstrated problem solving ability required along with defect analysis and root cause investigation experience
- Strong customer relationship-building experience required
- Field service experience, including experience with hydraulic and electric repair
- Build strong, good relationships with internal peers, sales and marketing, and customers
3
Skills For CTS Technical Service Specialist Emerging Opportunities Resume
- Solve problems using advanced technical skills
- Good communication skill with both internal and external customers
- Results oriented, good communicator, effective presenter, and patient teacher
- Experience in plastics, rubber, coatings or polymer related experience/background in a customer focused environment
- Competent computer skills, proficient with Outlook, Word, and Excel
- Experience with or strong knowledge of strategic improvement plans
- Strong demonstrated technical service and aptitude
4
Skills For Senior Technical Service Specialist, EP Resume
- Competent computer skills, proficient with Outlook, Word and Excel
- Excellent experience in use of analytical tools and software
- Machine, Tools, and/or Equipment Skills
- Demonstrated experience in working directly with customers and/or distribution
- Work and collaborate effectively with colleagues, commercial representatives, customer care representatives, clinical specialists and customers, I&D…
- Options experiences: polymer processing, biomaterials, coating, polymer compounding, packaging development and applications development
- Experience training others in a technical product and following best practice training delivery and tracking
- Experience in working in the hospital setting and knowing the organization of the different departments(procurement, theater, service engineers etc.)
5
Skills For Technical Service Specialist, Kaolin Resume
- BS/MS in Engineering with 5-10 years of experience in HVACR system engineering and operations
- Experience diagnosing and troubleshooting problems in industrial or commercial refrigeration systems
- Experience in customer service (through telephone, emails, website) with emphasis in dealing with technical or troubleshooting issues required
- Demonstrated thorough knowledge of electrical wiring and plumbing
- In-breadth knowledge of multiple application categories including recipe, processing equipment or production experience in the related category
- Excellent knowledge of current industry standards regarding structured cabling systems and datacenters
- Experience developing specialty chemicals and/or trouble shooting chemical processes
- Demonstrated commitment to ongoing learning and professional development
- Experience working with electrical circuits
6
Skills For Technical Service Specialist, EP Resume
- Experience working directly with agricultural equipment or in a related industry
- Demonstrated customer focus, acting with a high sense of urgency
- A strong working knowledge of local Safety regulations and requirements
- Industry experience in the area of providing technical support to producers and nutritionists
- Experience working with the Mid-Atlantic/North East Region in the Ruminant (dairy and beef) space
7
Skills For Field Technical Service Specialist Resume
- Work experience in biomedical engineering, healthcare (medical/surgical) or medical device
- Experience in pacing industry
- Experience with hardware/software troubleshooting over the phone
- Above 8 years’ working experience
8
Skills For Water Technical Service Specialist Resume
- Mobility troubleshooting experience with cell phones/tablets
- Experience using several software packages
- Experience in rotating equipment services
- Knowledge and Skill Requirements/Specialized Courses and/or Training
- Working experience in food industry
- + Fiveyears’ experience in Biomedical Electronic servicing
- Effective time management by the incumbent helps minimize potential customer downtime increasing customer satisfaction with our solution
9
Skills For Technical Service Specialist, East Resume
- Good knowledge of food chemistry, microbiology and processing
- Actively cooperate in the development of existing and future solutions to further improve our customer service
- Possesses a valid driving license for a car
- 6+ months of Help Desk experience, Tier I (25 calls per day)
- Obtain Sign-off on products prior to conduct trainings
10
Skills For Atril Fibrillation Associate Field Technical Service Specialist Resume
- Dairy industry experience
- Good vision required due to frequent close work
- Options experiences: polymer processing, biomaterials, paper coating, polymer compounding, packaging development and applications development
- Is self-motivated and eager to learn from new experiences, taking the opportunity of hands-on learning
- Alternative Experiences include working in the oil & fats, dairy, sweeterners, confectionary and drinks sectors
- Experience (including at least 2 - 5 years service in transformer services)
List of Typical Responsibilities For a Technical Service Specialist Resume
1
Responsibilities For Senior Technical Service Specialist Resume
- Good interpersonal and communication skills, and the ability to work well with all levels and functions in the organization
- Good interpersonal skills with customers and co-workers is extremely important
- Strong verbal and written communication skills in French and in English
- Excellent communication skills (presentation, verbal, written)
- Operate in a matrix environment and work effectively with sales force, physicians, nurses and hospital technicians
- More than 3 years of experience as Technical Service Specialist and or a proven track record in a similar position, in InVitro Diagnostic Industry
2
Responsibilities For Regional Technical Service Specialist Resume
- Experience in technical, operational or commercial related experience/background in a customer focused environment
- Effectively influence others and work in multi-functional and diverse teams
- The ability to communicate effectively to customers with different expertise levels
- Good lab experiment skill, with knowledge of analytical tool ( HPLC, GC, MS etc)
- Experience with Ecolab or competitive warewashing, cleaning and sanitation product line sales or service organization
- Identify, prioritize, and managing competing goals
- Problem solver with extensive technical and formulating experience in the coatings, inks, plastics, elastomers, or inks
- Strong existing network within the North American specialty materials industry
3
Responsibilities For CTS Technical Service Specialist Emerging Opportunities Resume
- Demonstrated knowledge of PC hardware, Microsoft® operating system and office software
- Good conduct of Microsoft Office software
- Experience using CAN bus/ OBD II (On-Board Diagnostics) Interface equipment to diagnose issues OR relevant education
- 6+ months IT experience
- Five years’ experience in Biomedical Electronic servicing
- Knowledge and experience with the combination of network and software analysis, and project development
4
Responsibilities For Senior Technical Service Specialist, EP Resume
- To analyze reported malfunctions and incomplete patient studies special Software applications needs to be operated to understand root problem of malfunction
- Automotive paint knowledge and application experience
- Excellent Product & Technical Knowledge
- Industrial and/or automotive coatings paint formulation experience
- Previous hands-on experience with High Horse Power Tractors
- Strong sense of customer focus, teamwork and work ethic
- Experience in field service of medical devices, aerospace or other highly regulated environment
5
Responsibilities For Technical Service Specialist, Kaolin Resume
- Open minded and good team work spirit
- Preferably 3-5 years of related Industrial experience
- Previous hands-on experience with Compact, Utility, Mid-Range or Large-Range Tractors
- + Goodvision required due to frequent close work
- Military or defense service experience, current or retired status
- Previous hands-on experience with combines, windrowers or heavy diesel equipment
6
Responsibilities For Technical Service Specialist, EP Resume
- Related Technical experience required
- Experience in Technical Service and aftermarket sales role required
- PC experience in MS Office
- Experience in one of the main applications (beverages, confectionery, bakery, or dairy)
- Team player - good collaborator
- Prior relationships with key customers in the European Food & Feed Industry
- Demonstrable experience in a field related to electrical/mechanical systems
7
Responsibilities For Field Technical Service Specialist Resume
- Demonstrated ability in dairy nutrition, physiology or related field
- Demonstrated ability to manage multiple projects and achieve time lines
- Technical knowledge and experience with chlorine, caustic soda, and caustic potash
- Prioritize and manage multiple tasks and issues and meet commitments
- Good knowledges on ingredients/ Process and applications
- Excellent ability to transfer technical equipment information via phone or Skype or in person
8
Responsibilities For Water Technical Service Specialist Resume
- Two years of experience as a technical service representative
- Experience in other parts of the food industry (e.g. sweeteners, flavors etc.)
- Experience in application work, especially bakery
- Experienced Microsoft Office user and in the IT business
- For graduate entry position some experience in industry as part of study would be beneficial
- Experience and specialization in thermoplastic Film and Sheet extrusion with TPU
- Technical service support experience
9
Responsibilities For Technical Service Specialist, East Resume
- ) Excellent Communication
- Medical device development experience, from concept through commercialization
- ) Win10 experience
- Support all of the AP/Cumberland products including heating, ventilation, feeding, and cooling systems used in swine production facilities
- Monitor barge, ship and rail loading and unloading to and from terminals, ensuring product quality and proper inventory accounting
- Exercises independent judgment in planning, organizing and performing work. - Monitors performance and reports status to manager
- Assist dealers and customers in identifying and solving parts problems and expediting orders as necessary
10
Responsibilities For Atril Fibrillation Associate Field Technical Service Specialist Resume
- Assist in developing and conducting service-training programs
- Perform to established methods and standards; meeting or exceeding the departments quality and productivity goals
- Advise Dealer network on the best practice using Tech Connect for problem reporting
- Design downstream processing / biomolecule purification applications for company’s process chromatography resins, including
- Build customer loyalty by placing follow-up calls to customers after receiving acknowledgment of action taken by other Elgin Sweeper departments
- Extensive sedentary work involving sitting in a car or at a desk for extended periods of time
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