Staff Program Manager Resume Sample

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Joseph Quitzon
24439 Mitchell Estate,  Los Angeles, CA
+1 (555) 566 1337

Work Experience

Staff Program Manager
05/2015 - PRESENT
Houston, TX
  • Drive the business analysis and creation of new program areas and develop partner enablement programs
  • Manage multiple complex technical programs, projects and initiatives
  • Drive alignment with our team and key Business Units around strategic ecosystem programs and initiatives
  • Evangelize partner programs both internally within VMware and externally with partners
  • Develop and optimize processes to continuously improve efficiency of ongoing programs
  • Drive the business analysis and creation of new program areas and develop partner enablement program
  • Acts as project champion and “general manager”, leading multiple projects to commercialize antibodies for western blotting, immunoassays, and immunofluorescence, as well as novel fluorescent antibody conjugates for flow cytometry
  • Responsible for all day-to-day operational aspects of projects, applying best practices & standards of project management to deliver on commitments. This includes but is not limited to, project initiation, activity & resource planning, risk analysis & mitigation, execution, stakeholder management and project documentation
Senior Staff Program Manager
11/2009 - 11/2014
Phoenix, AZ
  • Provides clear and concise communication, both written & verbal, to all levels of the project team & stakeholders, adapting style to accommodate a diversity of audiences & situations
  • Impacts business performance and operational efficiency through the delivery of results, as well as continuous improvement of the process
  • Provides overall direction and management of the program team
  • Assigns program team resources to meet internal and external customer needs
  • Defines expectations, chairs and provides governance to the program team throughout the program life cycle (Proposal, Planning, Execution and Closure) including the standardization of tools, completion level of efforts, application of proven techniques and internal and external expectations for communications
  • Manages the development of comprehensive Customer and Program strategies, confirms alignment with Commercial Strategy, for MMIS customers and products
  • Oversees and leads the MMIS program team in their support of product realization including but not limited to
Staff Program Manager, Data
07/2005 - 06/2009
Houston, TX
  • The preparation and submission of proposals
  • The review, communication and tracking of customer requirements/flow downs
  • The development, communication and tracking of detailed and actionable project schedules
  • The development and upkeep of customer orders and forecasts for financial and operational alignment
  • The development of project budgets and the analysis and reporting of estimate to actual
  • The management and collection of configuration and/or scope changes and their costs
  • The development of comprehensive project risk analyses and execution of mitigation effort


Whitworth University
2001 - 2005
Engineer's Degree in Engineering

Professional Skills

  • Technology or Science graduate, preferably at Masters level although B.Sc. with relevant experience is acceptable with 8+ years managing complex multi-geo programs
  • Strong negotiation skills; can effectively drive discussions and decisions toward desired results
  • Strong interpersonal skills; proven ability to develop important relationships with all key internal and external partners as well as collaborators
  • Attention to detail with excellent verbal, written, organizational and prioritizing skills
  • Strong planning, analytical and problem solving skills with a high attention to details
  • Demonstrated technical project management skills on multi-year projects with multi-functional teams
  • Organizing, planning, and prioritizing work — Developing specific goals and plans to prioritize, organize and accomplish work results

How to write Staff Program Manager Resume

Staff Program Manager role is responsible for organizational, record, interpersonal, customer, facilitation, analytical, drive, articulate, leadership, negotiation.
To write great resume for staff program manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Staff Program Manager Resume

The section contact information is important in your staff program manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Staff Program Manager Resume

The section work experience is an essential part of your staff program manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous staff program manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular staff program manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Staff Program Manager resume experience can include:

  • Self-starter with strong problem-solving, quantitative and qualitative analytical skills and a track record of high performance and superior delivery
  • Excellent active listening and exceptional communication skills – both written and verbal
  • Very strong influencer and relationship skills
  • A strong intellectual curiosity to constantly learn new skills and apply them to solve complex problems
  • Proven track record of program/project management, able to drive projects cross-function, with strong communication skill sets
  • Outstanding mediating, negotiating, and influencing skills

Education on a Staff Program Manager Resume

Make sure to make education a priority on your staff program manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your staff program manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Staff Program Manager Resume

When listing skills on your staff program manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical staff program manager skills:

  • Solid planning, organizational and multitasking skills are required to be very effective and efficient in handling the many tasks associated with projects
  • Solid clerical skills required such as minute taking
  • Proven track record of effective decision-making; makes good business decisions and exercises sound judgment
  • Excellent communication skills across all levels in a multifaceted organisation from shop floor workers to Executive VPs
  • Effective customer interface skills for both pre and post sales environments
  • Result driven; works well under pressure and delivers on time by managing multiple priorities effectively

List of Typical Experience For a Staff Program Manager Resume


Experience For Senior Staff Program Manager Resume

  • Excellent written and verbal communication skills including ability to convey appropriate level of information concisely given subject and audience
  • Strong verbal and written communication skills and the ability to interpret and summarize financial analysis results in a clear, concise, accurate manner
  • Understanding of medical device regulatory requirements such as FDA CFR 820, ISO 13485, and ISO 14971 with strong Design Controls experience
  • Strong Knowledge of statistics and experience using statistical packages for analyzing large datasets especially Excel and SQL
  • Proven experience in developing and mainlining project plans and resource management tools
  • BS in engineering, chemistry, biology or biological sciences, with 8 yrs industry experience, or MA/MS with 5 yrs industry experience
  • Strong PE/FA background or experience in Design Engineering
  • Prior experience working with enterprise tools and systems

Experience For Staff Program Manager, Genetic Sciences Resume

  • Provides management and leadership skills to drive execution on project goals
  • Able to communicate effectively at most levels of the organization
  • Strong and confident presence – proven presenter
  • Clear, articulate verbal and written communication skills, especially with PowerPoint
  • Has 5+ years of experience in Mobile project/program management experience
  • Has 7+ years of experience in project/program management experience
  • Experience in managing complex aerospace programs

Experience For Staff Program Manager, Data Resume

  • Experience in HDD and/or storage systems. Understand the storage system level testing in and out
  • Demonstrated ability to work successfully within an engineering team
  • The ability to manage large groups of people across multiple disciplines where conflicting priorities often generate difficult situations
  • Experience working for an Enterprise Software company
  • Experience rolling out a new product release model
  • Develops expectations and monitors the effectiveness of two-way communication between the program team and other plant disciplines

Experience For Staff Program Manager, GRC Resume

  • Ensure information risk, compliance and regulatory requirements are met and the program operates within the prescribed budget across all teams
  • Build effective relationships with core and extended team members, functional managers, senior management, and customers
  • Consistently demonstrates advanced maturity and emotional intelligence
  • Three to five years of product, portfolio and/or financial planning and analysis experience
  • Interview stakeholders and translate to solid requirements, influence without direct authority key to success
  • Strong sense of urgency around customer satisfaction and success
  • Experience with Atlassian Tools (Confluence, Jira) and Tableau is desirable

Experience For Staff Program Manager Non-technical Resume

  • Proven ability to establish and leverage credibility and rapport with peers and senior executives across disciplines and levels
  • Work closely with management to prioritize business requirements and delivery of new requirements from an internal business unit, SDG
  • Experience with project management, business data analysis and business process management
  • Networks with internal personnel in a matrixed organization to balance priorities and optimize execution
  • Years of Experience: Overall 12-15 Years with at least 4 years of project management exp
  • Experience in a dedicated project management role with responsibility for large scale IT project
  • Progressive management experience preferably some in machining or manufacturing
  • Experience leading and managing large & complex business programs, as implementation leader or project/program manager

Experience For Clusterstor Staff Program Manager Resume

  • Experience working in Agile environment, leveraging agile methodologies / tools
  • Project Management experience of 6+ years
  • Strong motivator and team facilitator
  • Experience with Jira, Jira portfolio and Confluence
  • Experience in a Medical Staff Services department

Experience For Staff Program Manager, Quickbooks Online Resume

  • Leading all UAT test efforts including creation of test plans, coordinating UAT testing, and maintaining product quality
  • Working with business teams to understand business requirements and converting them into system requirements
  • Coordinating the SDLC process management with System Development Group (SDG)
  • Drive on-time service readiness by driving accountability of key partners, managing critical milestones, identifying and mitigating risks
  • Responsible for obtaining, clarifying and aligning requirements and developing project plans
  • Supports business development and technical leads in estimating and planning work during the bid & proposal efforts
  • Expert at project scheduling using MS Project, including dependency and critical path determination and optimization
  • Assure that the contractual requirements for hardware and software are met through planning, monitoring and expediting

Experience For Medical Staff Program Manager Resume

  • Facilitate new project creation, planning, resourcing, scope and risk assessment
  • Demonstrable knowledge of lean management and techniques, such as value stream mapping and A3 problem solving
  • Translate technical strategies into compelling, digestible, GTM actions for marketing
  • Typically has in-depth knowledge of genetic sequencing principles or sequencing devices
  • Facilitates or coordinates sourcing of Design for Six Sigma or Critical Parameter Management training across the organization
  • Evaluates current financial and metric tracking to improve integration of reporting and continuous improvement in accuracy and robustness
  • Business data analysis, interpretation of trends and patters using statistical techniques and provide ongoing reports

Experience For Staff, Program Manager Resume

  • Formal training in any engineering discipline, preferably CS, EE, IS
  • Obtain a thorough understanding of service development projects including processes, teams, vendors and systems
  • Participate in weekly meetings and leading executive reporting on SSFO project completion
  • Provide Reliability test & reporting service for EDS manufacturing (currently outsourced CM)
  • Expert in managing complex programs and projects that extend across the enterprise… and building teams who can do the same

Experience For Staff Program Manager, Service Operations Resume

  • Develop the master program schedule with Manufacturing and Engineering; coordinates schedule plans and changes with the customer
  • Manage all relationships and aspects of client engagement and interaction, including advising on strategy and technology
  • Shape and drive wing-to-wing digital transformations for GE clients with a focus on people, process, leadership, technology, and vision
  • Manage relationships and aspects of client engagement and interaction, including advising on strategy and technology
  • Financial appreciation within a large multinational. Budget setting and cost control capability. Differentiating between expenditure and capex is essential
  • The ability to facilitate a meeting and bring out the best in all attendees
  • Working with operating budgets, resources, and/or project financials

List of Typical Skills For a Staff Program Manager Resume


Skills For Senior Staff Program Manager Resume

  • Excellent interpersonal skills and ability to work with diverse personality types
  • Outstanding orientation to teamwork: works collaboratively, effectively and efficiently with others
  • Unique skills in developing productive working relationships, influencing and delivering results despite high complexity, ambiguity and challenges
  • Experience in upholding a proven track record of successful complex program management using both agile and waterfall
  • Total change management experience with 2+ years of management/strategy consulting experience or equivalent time managing large scale change efforts

Skills For Staff Program Manager, Genetic Sciences Resume

  • Demonstrates good judgment in selecting appropriate methods and techniques for obtaining solutions
  • Identify and understand business needs and articulate them to leadership, consulting teams, and corporate partners effectively
  • Stress Tolerance — Job requires dealing calmly and effectively with high stress situations
  • Customer service facing skills
  • Possess leadership, time management and decision-making skills
  • Strong business acumen and experience managing multiple stakeholders within complex organizations
  • Soft skills necessary to successfully leverage resources in a matrix organization
  • Combined product development and project management experience with a preference for instrument and software experience

Skills For Staff Program Manager, Data Resume

  • Proven experience in Contracts, Product Technology, Technical Process, Materials and Quality Systems, as well as enterprise cost management systems
  • Experience in a biological science, particularly experience with cell culture and analysis
  • Interface effectively with customers as well as Analytics (Data Warehousing & reporting team) and GIS team (SAP implementation)
  • Job Experience: Experience working in a multinational high technology corporation, in operations, spares escalations, customer service or reverse logistics
  • Experience in program management and/or business process engineering, and proven ability to drive initiatives to conclusion
  • Passionate advocate for user with proven results in achieving superb user experience within tight constraints
  • Incredible organizational skills with keen attention to detail
  • Identify and understand business needs and articulate them to technology teams effectively
  • Two years of credentialing experience processing initial and reappointment files

Skills For Staff Program Manager, GRC Resume

  • Solid working knowledge of credentialing software systems
  • Experience with client facing service delivery roles. Successful track record of delivering complex projects across multiple customer sites
  • Experience leading and managing large & complex business programs/projects
  • Experience with broad technology including analytical instrumentation, chemistry, electrical engineering, software/firmware, algorithm development
  • Experienced in mentoring junior team member and contributing to the continued improvement of the program management organization
  • Professionally qualified in project management, PMP or equivalent or evidence that this level is currently being sought (CAPM)
  • Enjoys dealing with people. Able to builds effective relationships, influence people and manage conflict
  • Experience in Visualization tools like QlikSense and Data Mining / Database
  • Strong Financial Literacy — Job requires knowledge of financial principles and practices, and the analysis and reporting of financial data

Skills For Staff Program Manager Non-technical Resume

  • Well-versed and strong working knowledge of The Joint Commission standards as well as CMS standards
  • Demonstrated ability to work successfully within a engineering team
  • Experience in the following areas are required
  • Experience with delivering commercial platforms/projects for industrial business in energy markets
  • Experience with MicroSoft software, including MS Project
  • Experience working in a program/project management capacity in a software development environment
  • Demonstrated ability to accomplish goals while working across departments
  • Experience working in regulated environments - ISO and GMP
  • Strong analytical abilities and a natural predisposition towards using data to make decisions

Skills For Clusterstor Staff Program Manager Resume

  • Experience collaborating across geographical, organizational and functional boundaries
  • Experience in supporting large complex product development teams that deliver innovation, technology refresh, and continuous improvement
  • Significant large-scale management consulting experience
  • Specific program management experience with large production and/or complex development programs
  • Experience in progressive Program Management roles

Skills For Staff Program Manager, Quickbooks Online Resume

  • Preference for candidates with knowledge and experience with aviation recorders, sitcom and displays technology and products
  • Experience with Microsoft Office products to include Microsoft Project
  • Experience with CMM or CMMI development environment
  • Works well under pressure and delivers on time. Able to work independently and prioritize conflicts in a non-structured work environment
  • Experience in program/ project management and /or cross functional NPDI leadership

Skills For Medical Staff Program Manager Resume

  • Project management and/or program management experience
  • Aerospace and/or defense experience
  • Experience with Design for Six Sigma or related product development methods and processes
  • Experience with pre-clinical, clinical or field studies
  • Design experience in SOC/VLSI Chip Design, ASIC Chip Design, ASIC/SOC Technical Program Management
  • Experienced in Industry Best Practices for process improvement
  • USG contract experience is highly desired

Skills For Staff, Program Manager Resume

  • Experience with diverse, large government programs with multiple simultaneous projects
  • Experience running software engineering programs in R&D-focused project/program management
  • Practical experience in Agile methodologies including running SaaS projects
  • Excellent in gathering, writing business, functional, and technical requirements
  • Experience with client facing operations or services delivery roles with one or more multinational companies
  • Experience working with IT infrastructure (network, servers, databases, security, etc.)
  • Strong sense of ownership. Engaging to remove program obstacles, and willingness to go above and beyond to make your programs successful
  • Experience with protein chemistry or cell biology

Skills For Staff Program Manager, Service Operations Resume

  • Proven ability to foresee future risk and the ability to implement mitigation strategies
  • Technical aptitude from a Product Management perspective to provide effective interface with stakeholders
  • Experience creating and rolling out processes
  • Experience managing software product releases or equivalent
  • Good understanding of key product release metrics

List of Typical Responsibilities For a Staff Program Manager Resume


Responsibilities For Senior Staff Program Manager Resume

  • Strong written and verbal communicator, including presentation skills; ability to position initiatives, decisions, and outcomes to diverse audiences
  • Excellent project planning and organizational skills; ability to manage multiple cross-functional projects simultaneously
  • Excellent facilitation skills with ability to influence and implement change
  • Proven ability and skill set to analyze, document and improve Customer Service, Repair Ops business processes with sustained results
  • Proven general capabilities/competencies in Building Strategic Working Relationships / Customer Focus
  • Resolve complex issues in creative and effective ways by engaging cross-functional business partners and leading teams to address
  • Engineering and project management experience
  • Drive operating cadence with CPDO leadership team to drive prioritization of time/resources, measure progress through Key Performance Indicators

Responsibilities For Staff Program Manager, Genetic Sciences Resume

  • Experience in development and delivery of a broad range of product development process training and educational material
  • Strong business domain knowledge in Repair Operations, Customer Order Management and Reverse Logistics
  • Highly organized with strong attention to detail and the ability to consistently deliver a high quality work product
  • Demonstration of team orientation, emotional intelligence, talent development, managerial courage, and a strong sense of customer orientation
  • Work closely with management to prioritize business requirements and delivery of new requirements from the SDG team

Responsibilities For Staff Program Manager, Data Resume

  • Experience with program management and associated methodologies
  • Managing programs and releases
  • Familiar with genetic sequencing principles and sequencing devices
  • Lead the creation of new processes, metrics and dashboards as necessary to support additional requirements of scaling a fast-growing business
  • Work with other program managers and cross functional teams to align schedules and resources to meet deadlines, identifying risks and removing roadblocks
  • Identify and manage dependencies between projects, coordinate cross-team efforts spanning multiple technology and business units
  • Represent VMware’s partner technical strategy to various relevant VMware Marketing and GTM activities
  • Be a lead member of a team of senior level, highly independent individuals across operating groups

Responsibilities For Staff Program Manager, GRC Resume

  • Assess change impacts and provide summaries and mitigation plans to drive communication, change, and training activities
  • Supports and engage senior leaders to drive key messaging and change enablement
  • Track record of successfully delivering results across organizational boundaries
  • Drive team accountability, operating cadence for meetings and follow-ups, and clearly communicate objectives, deadlines and status to all stakeholders
  • Interface with Engineering, R&D, Quality, Supply Chain and Regulatory to ensure project activities are completed on time and meet performance goals
  • Successful track record of bringing new technology/products to market
  • High level of expertise in MS Project, Excel, and Confluence for reporting progress to plan
  • Familiar with developing business cases, project plans, resource strategy, and risk strategy

Responsibilities For Staff Program Manager Non-technical Resume

  • Leads and/or supports the execution of international registration projects for IVD sequencing systems
  • Act as the primary contact with the customer for passing information in either direction
  • Expert at resource scheduling
  • Successful track record of bringing new technology solutions/products to market
  • Coordinates and supports program status reporting to plant leadership, customers and corporate commercial as required
  • Interface with upstream marketing, commercial and product research to facilitate and organize voice of customer/business needs
  • Facilitate and participate in developing strategic technical approach for next generation products and technology pipelines

Responsibilities For Clusterstor Staff Program Manager Resume

  • Document and communicate meeting outcomes
  • Ensure predictable, consistent and successful project delivery through direct management and overall coordination of all projects in the program
  • Partner with Portfolio and Strategy Managers to ensure the goals, objectives and value proposition for programs are clearly communicated and known at all times
  • Proactively manage and articulate cross functional issues, risks along with proposed mitigation
  • Coordinate with Business Units as needed to hand off key items for them to track directly
  • Experience in product development, ideally with multiple delivered products in a medium to high volume industry. Individual contributor design engineering experience is highly valued
  • Contribute to performance evaluation of Core Team Members
  • Develop and deliver original persuasive presentations
  • Guide program teams through Voice of the Customer (VOC) research processes in partnership with Product Management and R&D

Responsibilities For Staff Program Manager, Quickbooks Online Resume

  • Track and monitor team progress against requirements and plans; resolve deviations
  • Lead, document, and communicate constructive lessons-learned analysis of completed programs
  • Command of product development life cycles
  • Work on multiple projects concurrently in as dynamic environment and motivate change across VMware R&D groups
  • Collaborates with team members to develop detailed strategic project plans (scope, milestones, roles & responsibilities, timing, budget, communication and interface with any external alliance or collaborator partner organizations, etc)

Responsibilities For Medical Staff Program Manager Resume

  • Coordinates and contributes input to definition of scientific strategy to meet the project and business objectives of the project plan
  • Coordinate, synchronize and manage overall project schedule. Accountable for execution on project timelines
  • Manage project budget; track actual versus plan and resolve issues as they arise
  • Ensures program management rigor is applied to the myriad projects in the SFO group, in addition to providing guidance to the Associate Project Manager on daily activities as needed
  • Optimize the program/project likelihood of success through the appropriate application of the following processes: Project Planning; Project Monitoring and Control; Organization Management; Change Management; and Risk Management
  • Achieve program/project objectives through effective application of program management principles within the confines of scope schedule and budget defined by the program/project sponsor

Responsibilities For Staff, Program Manager Resume

  • Sustain and expand the organizations book of business through the leadership and/or support of proposal teams and business capture campaigns
  • Ensure compliance with contract requirements through coordination and management of all program activities
  • Ensure proper coordination between all program elements by developing program plans and schedules and to ensure compliance with program plans by monitoring the status of cost, schedule and task completion
  • Achieve timely resolution of outstanding issues through the conductance of effective day-to-day communications with the customer, Moog management, and Moog functional organizations
  • Work closely with the project management team on project scoping & estimating, manage project risks, detail documentation, version control etc
  • Travel is required in varying degrees and is dependent upon the unique requirements of the Program Manager’s assigned projects/programs

Responsibilities For Staff Program Manager, Service Operations Resume

  • Design and deliver product development process training and educational materials
  • Interacts with customers and/or service representatives to handle a variety of post-sales repair/refurb/cleaning service functions
  • Analyzes data and provides views for reporting of key portfolio metrics
  • Program Manage, as an individual contributor, large complex programs that are of a strategic nature to the business
  • Collaboratively partners with functional leaders across APD Division management to provide enterprise wide leadership. Focuses the organization on building robust customer and subcontractor relationships essential for growth and execution
  • Gets results in a way that inspires trust
  • Assess, design, and develop product development process improvement initiatives and metrics to achieve organization goals

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