Specialist, Content Resume Sample

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Xzavier Jones
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Work Experience

Content Operations Specialist
09/2016 - PRESENT
Chicago, IL
  • Ensures compliance with and implementation of MHE knowledge base development standards at all stages of development
  • Understands and champions sound content description to improve learning outcomes
  • Creates and refines descriptive knowledge base metadata fields, working with existing MHE content or glossaries, as well as educational standards
  • Properly and consistently tags content to concept terms and other metadata fields
  • Checks consistency and quality of overall tagging approach and statement development
  • Reviews content and metadata fields for organization, consistency, and clarity
  • Analyzes knowledge base content associations to other internal and external taxonomies and content structures
  • Adeptly performs repetitive, production-oriented tasks in a well-organized, motivated, and decisive manner
Technical Content Specialist
03/2010 - 06/2016
Los Angeles, CA
  • Experience in education, teaching, or libraries useful
  • Experience writing and editing concise, descriptive, and effective content
  • Broad, general knowledge of a wide variety of subjects
  • Basic familiarity with requirements for content to move smoothly through electronic publishing process internally or with vendors
  • Experience in managing multiple, high-priority projects concurrently
  • Understanding of new media and educational technology
  • Outstanding organizational and time management skills with the ability to be self-directed, work independently, and take initiative as appropriate
  • A demonstrated ability to collaborate and clearly communicate with both technical and nontechnical stakeholders
  • Capability to adhere to predetermined schedules, with the flexibility to take on cross-functional responsibilities
Content Test Specialist
10/2003 - 11/2009
Phoenix, AZ
  • Proficiency with problem solving and creative thinking as applicable
  • Computer proficiency with an aptitude for mastering software systems
  • Flexibility dealing with the ambiguity of multiple in-house computer systems in varying stages of completion
  • Work successfully within a global team involving communication with remote team members in different time zones
  • Research and Create Monthly Content Lineups for Airline Customer
  • Order content from Studios required for Airline Customer
  • Work with Studios to gather Movie Poster Images and edit per copy write requirements


Washington Adventist University
1997 - 2002
Bachelor's Degree in Journalism

Professional Skills

  • Strong time management, project and process management; demonstrated organizational skills, effective multitasker
  • Proven technical writing and editing skills
  • Excellent problem solving skills for customers' and partners’ issues while consistently providing high levels of customer service
  • Excellent communications skills (listen, write, oral)
  • Strong project management and production skills
  • Demonstrated skill and experience in eCommerce site operations
  • Effective problem solving & troubleshooting skills

How to write Specialist, Content Resume

Specialist, Content role is responsible for japanese, digital, planning, english, french, java, training, integration, database, auditing.
To write great resume for specialist, content job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Specialist, Content Resume

The section contact information is important in your specialist, content resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Specialist, Content Resume

The section work experience is an essential part of your specialist, content resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous specialist, content responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular specialist, content position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Specialist, Content resume experience can include:

  • Strong written and verbal communication skills to ensure processes and requirements are clearly articulated to customers
  • Solid skills in HTML and CSS
  • Demonstrated experience in viewing and editing media communication
  • Content development, writing or editing experience that demonstrates quality performance
  • Strong planning and prioritization; resourceful in overcoming barriers or challenges
  • Prior work experience in testing and/or operations

Education on a Specialist, Content Resume

Make sure to make education a priority on your specialist, content resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your specialist, content experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Specialist, Content Resume

When listing skills on your specialist, content resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical specialist, content skills:

  • High attention to details and solid organizational skills with an ability to prioritize multiple projects/tasks
  • Good communication skills to succinctly convey statuses to the business teams and manage
  • Exhibits strong analytical and organizational skills
  • Strong attention to detail; thorough quality review experience, including editorial fact-checking
  • Proven experience in testing and/or operations
  • Language skills: English and one of the following languages: Chinese, Japanese or Korean

List of Typical Experience For a Specialist, Content Resume


Experience For Content Operations Specialist Resume

  • Demonstrated ability to research, work in a team environment, and organize/prioritize workload
  • Create strong cross-functional partnerships with production, marketing, content strategy, product and other teams at Facebook to ensure smooth operations
  • Basic experience in Photoshop
  • Seek solutions to developer needs, communicate trends to leadership, and suggest innovative solutions to improve the developer experience
  • Experience with MS Office with an emphasis on Excel
  • Experience with use of media software, such as Adobe Creative Cloud
  • Demonstrated attention to details and highly adaptable to changes

Experience For Technical Content Specialist Resume

  • Technology, eCommerce, Retail, and Mobile industry experience desired
  • Self-motivation and a strong bias for action; the ability to hit aggressive productivity goals without micromanagement
  • Digital Media, Technology, eCommerce, Retail, and /or Mobile industry experience desired
  • BSEE or equivalent with 3-7 years of experience
  • Experience in video content operations, content distribution, entertainment or related industries

Experience For Content Integration Specialist Resume

  • Experience at a studio, media company, in post-production, social media, and/or at a video platform
  • Experience in video content operations, content distribution or entertainment industries
  • Supporting Web Content Managers in day-to-day website development, testing, and editing needs
  • Raising all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLA’s
  • Engaging technical writing

Experience For Content Test Specialist Resume

  • Managing an exception list of any courses that don’t work properly
  • Partner with Ecommerce Merchandising Analyst on A/B testing of site content
  • Assist Senior Technical Writer and Product Managers in writing and editing owner's manuals
  • Maintain a master schedule of upcoming training and MTF events
  • A track record for meeting aggressive deadlines while also contributing to a highly collaborative team
  • Maintain Data Protection industry expertise by reading and staying current with industry trends
  • Collect content from other internal Subject Matter Experts (SMEs) and external resources as needed to create training content and overall learning objectives
  • Manage curriculum development projects providing training deliverables on time, within budget and with business objectives met
  • Work with Content Licensing to resolve business issues pertaining to Factiva content

Experience For Content Classification Specialist Resume

  • Proficient with Desktop and Mobile operating systems including Windows 7 and greater, Android and iOS
  • Configuration Management using PDM tool to create and maintain version control of all Customer Content Campaigns
  • An appreciation of Internet and intranet applications, emerging web technologies and industry trends
  • Ensure the highest standard of quality is met before releasing the product
  • Constantly seeking ways to take ambiguity and create sustainable processes to reduce time/effort across multiple teams
  • Accountable for coordinating content replications with operations support team to ensure campaigns are pushed live / pulled off the site

Experience For Senior Specialist, Content Resume

  • Cross-business function, building on expert knowledge to target client base, recognize client needs and propose solution
  • Generate and edit scripts for use in YouTube video training
  • Develop and update PowerPoint presentations for use in training seminars and webinars to reflect current products, graphics, and content
  • Assimilate materials into professional, compelling sales presentation packages for delivery by field personnel to customer base
  • Maintain and organize Franklin SharePoint (or alternative platform) to make content easier-to-access and utilize for customer-facing personnel
  • Work with existing boilerplate and rough draft material from Product Managers and convert them into high impact content

Experience For Training Specialist / Content SME Resume

  • Maintain and control existing product documents and the respective internal online storage and organization thereof
  • Schedule and coordinate training events with sales and field service teams. For events at Franklin facilities, coordinate with facility personnel
  • Creates new application and technology block diagrams for new and emerging applications
  • Creates short form written technical content to be used in marketing materials and third- party media sites
  • Serve as a liaison to the Studio team and manage compliance with all Adobe style, branding and technical guidelines
  • Facilitate vendor training, when needed, on Adobe standards and templates
  • Serve as a liaison to localization teams interested in leveraging our content
  • A creative approach to both content production and problem-solving
  • A perfect blend of big thinking and attention to detail

Experience For Enterprise Sales Specialist, Content Resume

  • Research into and resolve Customer Service questions regarding delivery delays, article display, content coverage, etc
  • Fix files containing inaccurate and corrupt data via content management tools
  • Create documentation and organize the data items in a manner that is clear and easy to follow for all stakeholders (status, description, filtering options)
  • Keep the store updated according to the release schedule
  • Ensure high level of visibility over data processing pipeline between all stakeholders
  • Work with customer-facing staff (Customer Service, Sales) to swiftly resolve customer queries
  • Understand testing procedures and guidelines for new builds / releases

Experience For Product Specialist Content Authoring Resume

  • Write external customer- facing content
  • Proficient with Microsoft Office tools, including but not limited to, Word, Outlook, Excel, Visio and PowerPoint
  • Basic understanding of LINUX and DOS-based command line functions
  • Create and follow procedures and testing checklists
  • Provide training to users and liaise with external providers when required

Experience For Specialist, Content & Digital Marketing Resume

  • Join global meeting with teams based out of US and India to talk about issues in common or learn knowledge about new device or feature launches or SOPs
  • Dedication to finishing work on time
  • Open to working on a US-Hours schedule (16:00-1:00)
  • Understand basics of software testing or hardware devices like tablets, smart phones, voice recognition devices etc
  • Understand basics of software testing or hardware devices like tablets, smart phones, etc
  • Discipline/ Major: Marketing, Computer Science
  • Embraces working with remote teams in different geographies and time zones
  • Fluent in French, with understanding of French Canadian nuances
  • Create Monthly Creatives for Airline Customer, e.g. Countdowns, Promos etc.

List of Typical Skills For a Specialist, Content Resume


Skills For Content Operations Specialist Resume

  • Strong technical experience with Microsoft Forefront TMG Threat Management Gateway in reverse proxy solutions for application publishing to the internet
  • Demonstrated understanding of or experience with
  • Additional language skills beneficial
  • Language skills: English and Chinese (ability to read both Chinese Traditional and Chinese Simplified scripts)
  • Proficient in Portuguese language (advanced), both verbal and written skills
  • Extensive work experience and management experience in multimedia and/or digital content development
  • Communicate tech challenges and business requirements effectively to a variety of stakeholders

Skills For Technical Content Specialist Resume

  • Demonstrated content management or content project experience
  • Excellent verbal, written and interpersonal communications; proven customer/client interaction
  • Hands on experience in SQL, Python/Perl, ASP, XML/XSLT, VB/C. Experience in JavaScript/JQuery advantageous but not necessary
  • Programming experience in debugging issues and identifying the areas where bug lies
  • Bring a strong “design eye” to all materials produced by the Adobe.com content team
  • Experience planning, designing and implementing web reverse proxy solutions and load balancing for publishing web based applications
  • Experience creating, testing or evaluating software applications
  • Video editing experience using industry standard digital editing tools such as TMPGEnc, Adobe Premier, Final Cut Studio and Vegas
  • Experience with creating content for software product training materials

Skills For Content Integration Specialist Resume

  • Experience with VMware or other virtualization software for creating training lab environments
  • Experience in Network Security (including Content Filtering)
  • Play a vital role in helping us meet our daily catalog goals while protecting our high-quality customer experience
  • Demonstrated creative, innovative thinker who isn’t afraid of taking educated and calculated risks
  • Experience with delivering technical instruction
  • Self-starter; ability to work with minimal supervision while at the same time, be a strong and contributing team member
  • Software testing or content evaluation experience

Skills For Content Test Specialist Resume

  • Marketing, communications or related experience
  • In Digital Marketing or related field, preferably with both editorial and technical experience
  • Experience in technical support, preferably with problem ticketing, incident management, and/or issue escalation
  • Extensive experience in Microsoft Office Suite, including PowerPoint
  • Experience using change management software, such as ClearQuest and ClearCase

Skills For Content Classification Specialist Resume

  • Experience using a variety of content management and workflow applications
  • Demonstrated expertise in storytelling through multiple communications channels; ability to modify and maximize content for each specific channel used
  • An excellent understanding of the Dow Jones Risk & Compliance content
  • Experience in web content creation using HTML and CSS
  • Solid understanding of products and services in information technologies and consumer electronics
  • Edit and rewrite as necessary existing technical manuals to improve ease-of-use and effectiveness
  • Experience working with external customers to address and resolve issues, in support of technical products or services
  • Ensures Media Lab Equipment is in good working condition

Skills For Senior Specialist, Content Resume

  • Experience with Quest Data Protection products other than NetVault Backup is desired (Rapid Recovery, QoreStor, QorePortal)
  • Experience with Articulate, Camtasia, Audacity or other audio products, STT Trainer or other software simulation products
  • Experience with Blue Coat ProxySG, Blue Coat Reporte, Blue Coat director products
  • Demonstrate ability to work independently as well as in a team environment
  • Good knowledge of Office Suite tools (Excel, Word, PowerPoint, Visio)
  • Experience with NetVault Backup software or comparable enterprise class data protection product
  • Content evaluation, work with mobile applications or similar experience in a technology, digital media industry or equivalent field

Skills For Training Specialist / Content SME Resume

  • Manage multiple tasks simultaneously and be able to respond to issues in a timely and effective manner
  • Financial services or asset management experience is desirable
  • Strong team player, with the ability to use own initiative and a self-starter
  • Demonstrates in depth knowledge of electronic components
  • Excellent verbal and non-verbal communication and telephone etiquette. Able to communicate with people at all levels
  • Experience in the health and human services field is not required but extremely beneficial
  • A proven track record of at least 5 years in a technical role, supporting strategic solutions to major companies

Skills For Enterprise Sales Specialist, Content Resume

  • ‘Web-master’ tool experience beneficial e.g. Google Search Console
  • Experience in SKU creation, categorization and website navigation with exposure in e-commerce environment
  • Contributing towards specific content management initiatives for Marketing Services, Global Marketing, or the Product division
  • Having ownership and accountability for the system and administering the content within it
  • Understanding of Internet and Intranet applications, emerging web technologies, and industry trends
  • Understanding of internal processes and procedures
  • Being the point of contact and technical specialist of the Qvidian tool (the RFP content system)
  • Selling set of products/solutions to a pre-defined market segment
  • Understanding of the enterprise tech buyer journey, content strategy and sales process

Skills For Product Specialist Content Authoring Resume

  • Working between 9h30 to 17h30 or between 8h30 to 16h30 on a rotational basis
  • Working on Bank Holidays on a rotational basis
  • Actively identifying and investigating content system problems, progress solutions and lead the process of implementing or delivering the solution
  • Responsible for building special category pages, filtering, and hidden landing pages
  • Assist in crafting compelling journeys based on an understanding of Adobe buyer roles and personas

Skills For Specialist, Content & Digital Marketing Resume

  • Liaise with Content Licensing team regarding loading of new content and other data delivery issues
  • Successful track record of responding to/resolving customer issues through written communication
  • Comfort working with a broad range of technological productivity and work-flow management tools including SharePoint, MS Excel, MS Word and databases
  • Serve as a primary go-to resource for identifying and troubleshooting an array of complex audio/video issues
  • Ensure metadata integrity by auditing and evaluating against quality standards
  • Intermediate: Database, spreadsheet, word processing/typing, Microsoft Office

List of Typical Responsibilities For a Specialist, Content Resume


Responsibilities For Content Operations Specialist Resume

  • A demonstrated ability to be a strong partner and cultivate productive relationships
  • Language Skills: Native Portuguese/Brazilian, English and Spanish
  • Edit content produced by teammates, including conceptualizing the projects upfront and copy-editing prior to publishing
  • Play a vital role in helping us meet our selection expansion goals while protecting our high-quality customer experience
  • Experience in infrastructure planning and management, including AWS-based deployment advantageous
  • A proven successful track record of at least 5 years in a technical role, supporting strategic solutions to major companies
  • Hands on experience in SQL, XML/XSLT, Regular Expressions, and Unicode technologies
  • Ongoing administration and maintenance of Qvidian, DotApprove and other content management systems

Responsibilities For Technical Content Specialist Resume

  • Ensuring intra-quarter changes to Schroders’ products and businesses are accurately reflected in the Qvidian database in a timely manner
  • Support Marketing Services or other Marketing teams in responding to prospects, clients or internal colleagues, as required
  • Set up site promotions and work closely with merchandising, marketing and project management
  • Works with Content Licensing to resolve business issues pertaining to Factiva content
  • Maintain Systems Management industry expertise by reading and staying current with industry trends

Responsibilities For Content Integration Specialist Resume

  • Set up and maintain digital content records using internal Amazon systems
  • Maintain detailed and accurate progress records to enable aggregate performance and issue tracking
  • Factiva Source Processing Team
  • Pro-active in developing opportunities
  • Help to implement search mapping and search redirects setup
  • PRODUCT: Propose and develop integration solutions according to market-specific requirements. Investigate and respond to issue reports
  • To ensure that all information within Qvidian is formatted according to house style
  • To proactively suggest improvements to process, content and structure of existing content systems and contribute to initiatives that enhance the eco-system
  • Be responsible for training new users across the business on content systems

Responsibilities For Content Test Specialist Resume

  • Fix files containing inaccurate or corrupt data via content management tools
  • Works with customer-facing staff (Customer Service, Sales) to swiftly resolve customer questions
  • Review and update content for accuracy, quality, and reliability -- ensuring authenticity and relevance per channel and audience
  • Knowledge of data feeds and APIs particularly is highly desirable
  • Excellent planning skills and attention to detail, to successfully plan and complete annual renewals and the development and implementation of longer-term retention strategies
  • Work concurrently on multiple projects and deliver on schedule and budget
  • Flexibility and capacity to innovate is required in this role
  • Download, install, and test Amazon’s digital content to ensure it meets Amazon’s high quality bar and adheres to Amazon’s merchandising policies

Responsibilities For Content Classification Specialist Resume

  • Work with the account management team to address content issues as required
  • Keep support documentation up to date with ‘how-to’ manuals and policies
  • Other Content Operations desks outside Princeton
  • Customer Support and Sales
  • Assess new projects scope; deadlines; feasibility

Responsibilities For Senior Specialist, Content Resume

  • Provide project support all phases (inventory up to aftercare)
  • Timely communications, status reports to customers
  • Clearly communicate and follow-up suppliers
  • No delays to planned due-dates
  • (Re)distribution of workload internally when required to accommodate new projects

Responsibilities For Training Specialist / Content SME Resume

  • Participate in internal project where project is large
  • Promotes the organization’s vision, the associated goals, and the strategic plan
  • Collaborate with IS and other EHR stakeholders to help define the use and integration of CHS’ standard clinical order set content into clinical applications, an important part of which is order set validation within each EHR
  • Proficiency in product taxonomy management
  • Work within PDF files to understand the styles, graphics, fonts, and colors

Responsibilities For Enterprise Sales Specialist, Content Resume

  • Analyze client business rules and files
  • Understand workflow tools and other software used daily
  • Configure the images, designs and variables within the software for preview output
  • Identify issues and resolve them
  • Work well with global teams across multiple time zones and languages
  • Manage daily / weekly content deployment to website
  • Partner with 3rd party vendor to oversee search engine optimization (SEO)

Responsibilities For Product Specialist Content Authoring Resume

  • Handle any QA / product maintenance issues
  • PROJECTS: Manage the implementation of projects and customers closed by the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, and customer satisfaction
  • PRE-SALES: Work with account managers (AM) to engage pre-sales process by gathering customer- and market-specific requirements. Propose business-focused solutions and develop data and prototypes to drive sales discussion
  • POST-SALES: Monitor post-sales operations, engaging in technical communications with internal and external counterparts
  • Strong technical communication skills (listening, questioning, written and verbal) to ensure processes and requirements are clearly articulated both internally and externally

Responsibilities For Specialist, Content & Digital Marketing Resume

  • Native Japanese and business English - TOEIC 730 to 860 or equivalent
  • Work with multiple projects at the same time and deliver on schedule
  • Lead the development and production of automated client materials, especially Standard RFPs
  • Work with senior BDS colleagues to ensure RFP content stored in Qvidian is well-written, grammatically correct and concise
  • To be the central contact for sourcing firmwide information for RFP teams across the world in relation to specific questions asked in questionnaires that have been previously unseen
  • To add additional information to the database as required by content users

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