Solutions Management Resume Sample

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Erich Greenholt
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Work Experience

Director Solutions Management
07/2017 - PRESENT
Houston, TX
  • Develop, own, and drive strategic plans for Blackboard’s higher education markets, that drive viable products, sales, product integration, and marketing plans
  • Identify key product and / or solution gaps within Blackboard’s product solutions, to include identification of viable alternatives (organic and M&A) to close these gaps
  • Identify and execute on both short-term and medium-term product and solutions alternatives/extensions from within Blackboard’s current technology set that meet specific needs and positively impact business objectives, including packaging, bundling, targeted/improved pricing strategies, and sales/marketing enhancements
  • Develop relationships with key clients and client thought leaders to help inform decision making and provide advocacy to Blackboard’s solutions in-market
  • Experience driving a business, typically through combined experiences in general management, education technology, and serving the higher-education market
  • Good understanding of Manufacturing Design and Production Processes
  • Good Project Management Skills in at least 2-3 Large Production / IT Project
  • Development and Implementation experience with Team center Engineering and other PLM Application
IT Solutions Management
02/2014 - 04/2017
Dallas, TX
  • Leading projects using SDLC or similar life Cycle methodologies
  • Programming experience in C, C++ , Java, J2EE, ITK
  • Interfaces with Internal and external customers or vendors regarding software issues for specific project or PLM Application
  • Review and Approve software specifications, Designs software projects
  • Coordinate with Development teams on PLM solutions to suit Applied needs
  • POC and Sandbox environment setup and SME Evaluations
  • Very good presentation and Demonstration skills
  • Defining and Developing Solutions using Team center Engineering as the PLM Software
Solutions Management
12/2009 - 08/2013
Dallas, TX
  • B.E./B.Tech in Mechanical Engineering or Equivalent
  • Comprehensive understanding of financial, legal and business affairs processes and their relationship to technology in a studio, production, or network environment
  • Experience implementing and/or supporting financial, legal, rights management, and production accounting systems in a studio, production, or network environment
  • Analyze problems across a variety of facets to design holistic solutions
  • Demonstrable history of leading small, medium, and large scale technology projects to successful delivery
  • Extraordinary problem solving and critical thinking skills
  • Thrives in a dynamic, fast-paced environment with multiple competing priorities
  • Effectively coordinates work and communication across disparate groups


Florida State University - Panama City Campus
2004 - 2009
Engineer's Degree in Computer Science

Professional Skills

  • Strong communication skills (verbal ,written, and presentation) with English fluency
  • Experience with Unix Administration skills
  • Strong hands on experience writing SQL queries in SQL Server, Oracle & DB2
  • Self-driven -possesses superior organizational skills, integrity, and great follow-through on tasks
  • Strong experience working hands-on with big data systems such hdfs, hive, impala and spark on one of the Hadoop distributions such as CDH, HDP etc
  • Superb communication skills with an ability to convey complex concepts to all levels of personnel (staff to executive)
  • Excellent knowledge of networking and information security including emerging technologies and large scale network troubleshooting

How to write Solutions Management Resume

Solutions Management role is responsible for english, software, retail, training, gis, security, architecture, reporting, manufacturing, design.
To write great resume for solutions management job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Solutions Management Resume

The section contact information is important in your solutions management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Solutions Management Resume

The section work experience is an essential part of your solutions management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous solutions management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular solutions management position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Solutions Management resume experience can include:

  • Evaluate the right tools that meets the requirement and effectively communicate with users for alignment
  • Strong understanding of large assembly modeling, design intent and engineering design standards
  • Strong understanding of Engineering Design Processes, including change management and bills of materials
  • Good understanding of Engineering Design standards, large assembly modeling and design intent
  • Python and R programming experience (especially putting machine learning models into production)
  • Experience with architecting solutions involving one or more cloud service providers including AWS, Microsoft Azure and Google Cloud

Education on a Solutions Management Resume

Make sure to make education a priority on your solutions management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your solutions management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Solutions Management Resume

When listing skills on your solutions management resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical solutions management skills:

  • Communicates clearly and effectively with management regarding risks and upside
  • Experience in architecting solutions in PLM space with integrations to multiple CAD – Solidworks, ProE and NX
  • Excellent Knowledge & experience in networking technologies such as Ethernet, ATM, MPLS, OSPF, IPsec, VLANs, HSRP, PPP, EIGRP, BGP, QoS, Multicast, ACLs, VPNs,
  • Effectively communicate to executive management to ensure we fund and manage all key deliverables
  • Working experience with SAP ECC, BW and other SAP backends
  • Hands on experience creating reporting solutions using Business Objects on SAP BW, HANA & Hadoop data sources

List of Typical Experience For a Solutions Management Resume


Experience For IT Solutions Management Resume

  • Accurately forecasts sales prospects according to product, timeline, and value
  • Able to quickly adapt to new technical and functional concepts
  • Domestic and international travel per project requirements (max. 25%)
  • Evangelize and partner with business units and regions to train, deploy, and drive adoption of knowledge management solutions
  • Push back on the business for scenarios that are not optimal and guide them enterprise level / non-silo solutions

Experience For Director Solutions Management Resume

  • Oversee software application configuration and/or coding. Develops testing and data conversion strategy and approach and oversees testing preparation and execution and data conversions
  • Oversees support services to GIS customers for specific IT service or set of services. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction. Oversees IT outsourced service ensuring service levels are achieved at effective cost
  • Demonstrates depth and/or breadth of expertise in the Knowledge Management domain
  • Mentors and trains solutions development personnel. Is recognized as a subject matter expert in application functionality and IT solution development
  • Willingness to learn new technologies (ex. Cloud based software solutions) that address and solve business high value problems
  • Domain knowledge of the Microsoft Office 365 collaboration suite of applications (OneDrive, SharePoint, Groups, Teams, Videos, etc.)
  • General IT domain knowledge

Experience For IT Solutions Management IV Resume

  • Experience with any of the following Enterprise UNIX operating systems: HP-UX, AIX, and Solaris on advanced level, including the logic and configuration of the OS
  • Develop, manage programs around Third-Party Solutions and Coach Sales Reps to achieve annual bookings and revenue targets for these solutions
  • Meets or exceeds the order intake target associated with these Third-party solutions
  • Work with sales reps to provide timely and accurate forecasts
  • Work with sales reps to grow pipeline to meet Solutions objectives
  • Manages stages of pipeline (engage, discover, prove, agree) to insure there is enough opportunity in Third Party Solutions pipeline to meet company objectives

Experience For Director of Solutions Management Resume

  • Manages the Third-Party Solutions Open Opportunity Sales Cycle
  • Engages Third Party Sales Directors/VPs along with other business key stakeholders to develop new account opportunities
  • Knowledge of competitive and relevant market data
  • Timely and accurate development and maintenance of VAR Business Plans
  • Holds Third Party Solutions accountable to business objectives. Conducts quarterly business reviews
  • Communications’ products and services, on both a strategic (long term) and tactical (immediate term) level
  • CCIE Certificate Mandatory

List of Typical Skills For a Solutions Management Resume


Skills For IT Solutions Management Resume

  • Data engineering, data science experience or software engineering
  • Hands on experience in scripting language-using PowerShell
  • Demonstrates working knowledge with Engineering application classes (CAD, CAE, PLM), preferably PTC Creo and Windchill PDM applications
  • Good understanding of CAD Data management using PTC Windchill application suite
  • Experience with Data, Reporting & Analytics space
  • Significant hands-on experience using tools like Tableau, Business Objects, SSRS and excel
  • Continuous monitoring and optimization of tools to enhance user experience
  • Relevant experience in industry, preferable high technology capital equipment manufacturing
  • Development and Implementation experience with Teamcenter Engineering and other PLM Application

Skills For Director Solutions Management Resume

  • Experience in managing RSA Authentication manager and RSA SecurID
  • Past experience in SAP modules and master data governance
  • SAP Variant Configuration Experience
  • Experience in the Video & Conferencing space in Engineering space
  • Experience architecting public, private and hybrid cloud solutions across IaaS, PaaS and SaaS cloud providers

Skills For IT Solutions Management IV Resume

  • Direct work experience with PLM strategy, roadmap, implementation and support - required
  • Understanding of ERP functionality related to engineering activities
  • Understanding of customer’s specific business goals, strategy, financials and challenges
  • Maintaining high quality Account Plans
  • Working Knowledge on Security technologies and concepts
  • Understanding of current overall trends in the business sector
  • Familiarity with machine learning libraries (scikit-learn, scipy) and deep learning libraries (Theano, Keras, TensorFlow, etc.) and NLP

Skills For Director of Solutions Management Resume

  • Leading projects using SDLC, Agile or similar life Cycle methodologies
  • Update tickets following standard documentation template, stating issue and actions
  • Maintain system backups utilizing Net Backup, and regularly conduct testing of restored data
  • Deep understanding and knowledge of UI & UX trends and patterns
  • Qualification: B.E./B.Tech in Mechanical Engineering or Equivalent
  • Deliver on annual operating plan revenue and margin targets
  • Maximize revenue and contribution margin, while providing balance and alignment to the portfolio to maximize the addressable market and share growth
  • Coordinate with stakeholders and conduct training programs & user forums
  • Participate in the weekly on-call duty rotation, providing after-hours support to customers and supported solutions if required

Skills For VP, Industry & Solutions Management Resume

  • Frequent cadence of calls with Third Party Solutions for forecasting, deal review, pipeline review, top X accounts. information on
  • Manages non-performing Third-Party Solutions out of the business
  • Analysis of business requirements and issues for IT Engineering Projects
  • Familiar with Engineering application classes (MCAD, ECAD, CAE, PDM, PLM)
  • Knowledge of data warehouse concepts and ability to influence the data modelers
  • Collaborate with infrastructure teams and vendors to troubleshoot issues
  • Knowledge in Hadoop and relevant tools
  • Implement SAP MDG solutions for various data domains and objects, but not limited to Materials, Finance and Vendor/Customer
  • Experience working with and developing enterprise architecture deliverables technology roadmaps, reference architectures, platform standards and technology strategies

Skills For Director Solutions Management, MID Market Resume

  • Experience creating and maintaining architecture artifacts for infrastructure related technologies including compute, storage, networking, virtualization, web servers, databases (relational and no SQL), big data environments, app servers, middleware, monitoring, security and directories
  • Identity & Access Management Experience in Engineering space
  • SAP FI/CO implementation experience
  • Experience
  • Dynamic - innovative, creative, and constantly looking for ways to improve processes

Skills For Director, Solutions Management Resume

  • Collaborative and Committed - has a “can do” attitude and believe that anything is possible with the right focus and the right team
  • Constant learner -always growing and keeps up with the latest technologies, best practices and techniques
  • Aptitude for Cisco voice services also ideal (CUCM, voice gateways, IPCC)
  • Motivated -understands the impact of a results-driven, highly successful team
  • Solution/product management experience with significant large-scale strategic planning, program management, and/or consulting in the health care industry, or any combination of education and experience which would provide an equivalent background
  • Travel required. Up to 25%

Skills For Senior Director, Solutions Management Resume

  • Superior knowledge, skills and experience with Cisco switching/routing hardware, software, protocols, Aruba Products, Riverbed, Palo Alto firewalls and advanced network solutions etc
  • Define global strategic direction and priorities for the Solutions, which include a 3-year vision and a 2-year roadmap for products & Solutions
  • Strong knowledge of PTC Creo application suite and functionality
  • Knowledge on scripting tools and exposure on deploying automation tool sets for network & security domain
  • Knowledge on Voice infrastructure including IP Telephony, Telepresence & traditional PABXs
  • Provide product communication to a wide variety of audiences: development, internal peer and executives
  • Integrating ShopperTrak’s products into a coherent portfolio focused on the needs of the retail market and managing that portfolio through the development of relevant business plans, buying process, market requirements, and competitive initiatives
  • Developing and propagating a compelling and credible set of integrated value propositions that position ShopperTrak’s solutions in a highly differentiated fashion
  • Driving innovation from both cultural and business perspectives by focusing on solving market problems with solutions that deliver ROI for ShopperTrak’s customers

Skills For Solutions Management Resume

  • Developing the portfolio roadmap of partner relationships, in conjunction with the Head of Corporate Strategy and the Head of R&D, that would include strategic alliances, solution providers, ISV’s, and product/technology partners in order to enhance solutions and to increase customer value, market reach, and deployment capabilities
  • Design and develop scalable data visualization and reporting solutions leveraging technologies such as Tableau, Business Objects, BEx and Analysis for Office
  • Collaborate with SAP BW, Hadoop, MSBI/APSdata platform teams in designing right analytics visualization solution for business requirements
  • Work with business users and stakeholders to implement BI solutions in a global business environment
  • Continuously innovate to deliver data visualization UI solutions to exceed customers’ expectation
  • Manage, mentor and train a team of 5-10 data analytics UI developers

Skills For IT Solutions Management Resume

  • Code review of the solutions implemented by the developers
  • Monitor Service Now queues to troubleshoot and resolve RSA SecurID, UNIX account requests, tasks and tickets
  • Verify with customer that issues are resolved to their satisfaction
  • Document, track and monitor all problems and requests to ensure timely resolution
  • Consistently meet service target objectives and ticket resolution rates (SLA/OLA)
  • Evaluate and provide feedback on future technologies and new releases/upgrades
  • In-depth knowledge of UNIX account management
  • Strong knowledge of security technologies in areas such as firewalls, networking, IPs, and encryption (i.e. Cisco, Palo Alto Networks, Juniper, Linux, TCP/IP, IPv4, IPv6, encryption techniques, RSA SecurID, and Safe-Net products)

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