Slot Technician Resume Sample
Cecile Heaney
516 Ruby Turnpike,
Phoenix,
AZ
+1 (555) 595 3136
Work Experience
Slot Technician Manager
03/2018
-
PRESENT
Houston, TX
- Assists with departmental projects (machine moves, conversions, etc)
- Perform maintenance and repairs on machines
- Monitors slot radio for assistance with machine malfunctions
- Assists floor supervisors with patron disputes
- Age or above
- Perform immediate, periodic, and overhaul maintenance on gaming machines, equipment, and hardware
- Repair and diagnose machine faults
Slot Technician
02/2012
-
09/2017
San Francisco, CA
- Isolate electronic faults at board level and refer to senior level slot technician
- Read, understand, and accurately apply information contained within repair manuals and other equipment-related materials
- Carry and effectively communicate by two-way radio
- Maintain a working knowledge of new slot products/equipment
- Basic knowledge of ACSC system required
- Basic understanding of Slot Optioning Menu’s required
- Months’ previous experience in Slot Tech role
- Trouble shoots circuit boards in gaming equipment to the component level
Slot Technician / Hour
09/2005
-
09/2011
Houston, TX
- Maintains and calibrates currency validators
- Trouble shoots video monitor problems
- Helps with machine moves, as needed
- Constantly sitting, standing at bench
- Frequently lifting, carrying, calibrating equipment (max. 10 pounds)
- Constantly using finger dexterity and wrist movements with electronic circuitry
- Occasionally lifting, moving, bending and stooping during machine moves (up to 150 pounds)
Education
Franciscan University of Steubenville
2000 - 2005
School's Degree in Business
Professional Skills
- Excellent problem solving, multi-tasking, organization and prioritization skills
- Four (4) years of technical gaming experience or an equivalent combination of education, training and experience
- Previous experience working in similar resort setting
- Obtain a valid gaming license
- Experience with working with computers
- Accurately prioritize, organize and complete multiple tasks
- Previous experience
How to write Slot Technician Resume
Slot Technician role is responsible for training, gaming, mechanical, events, security, general, organization, coaching, articulate, circuits.
To write great resume for slot technician job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Slot Technician Resume
The section contact information is important in your slot technician resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Slot Technician Resume
The section work experience is an essential part of your slot technician resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous slot technician responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular slot technician position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Slot Technician resume experience can include:
- Assist other floor personnel when advanced troubleshooting skills are required
- Able to operate laptop for progressive set up
- Technician experience
- Working knowledge of computer input; including Microsoft Office (Word, Excel, Outlook and Powerpoint)
- Promoting a fun and exciting environment with a positive and upbeat attitude
- Maintaining a professional working relationship among all personnel
Education on a Slot Technician Resume
Make sure to make education a priority on your slot technician resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your slot technician experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Slot Technician Resume
When listing skills on your slot technician resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical slot technician skills:
- Communicate effectively at all times with customer, as well as all levels of employees
- Two years experience on slot machines and associated equipment
- Demonstrates an adherence to Slot Operations Customer Service Standards, our Core Values and the Spirit of Aquai
- Age. Valid Driver's License
- Previous experience in slot technical
- Working knowledge and understanding of Server Based Gaming
List of Typical Experience For a Slot Technician Resume
1
Experience For Slot Technician Manager Resume
- Verifying and repairing all related gaming equipment
- Performing preventative maintenance on machine parts
- Performing repair to slot machines
- Frequent sitting, reaching, pushing/pulling hand trucks and carts up to 360 lbs., lifting up to 50 lbs., carrying, hearing, smelling and kneeling
- Constant standing, walking, balancing, twisting, reaching and bending
- Perform repairs to the Electronic Gaming Devices including the Slot Monitoring System
2
Experience For Slot Technician Preventive Maintenance Resume
- Maintain familiarity with the operation of soldering and de-soldering equipment
- Ensures all slot machines on the casino floor are operating according to company standards
- General understanding of electronics at the circuit board level
- General understanding of microprocessors
- Test equipment utilizing oscilloscopes, digital multi-meters, and other specific manufacturers’ test equipment
- Stoop over, kneel, and crouch while repairing a slot machine
- Assist Head Carpenter with special projects, the building and installation of specialty items
- Maintain the scenic painting in conjunction with the Head of Props for the production
3
Experience For Slot Technician / Hour Resume
- Assist with the documentation of safety training and safety inspections
- Assist with a regular preventative maintenance checklist and record keeping of checks
- Knowledge of state gaming laws and regulations
- Maintains confidentiality of all Golden Nugget information including business processes, customer lists and any other confidential information
- Rebuilds parts/equipment during down time, and maintains the parts inventory as assigned
- Circulates through assigned area performing repairs as necessary
- Responsible for the set-up and testing new slot product
- Performs all repairs and service requirements necessary for slot machines and related gaming equipment
4
Experience For Slot Technician Resume
- Circulates through the casino area performing repairs as necessary
- Responsible for the initial set up and testing of all new slot products
- Complete all paperwork in accordance with Pennsylvania Gaming Control Board and approved Sands’ standards
- Make simple machine repairs and troubleshooting of machine problems
- Maintain customer relations when dealing with machine disputes
- Responsible for trouble shooting system related problems
- Responsible for the overall repair and maintenance of all Electronic gaming devices
- Maintains accurate records identifying repairs of department equipment in accordance with department policies and procedures
5
Experience For Slot Technician Manager Resume
- Always maintain a pleasant, friendly and welcoming attitude. Have complete knowledge of all events and promotional activities
- Perform routine maintenance and upgrades to electronic gaming devices
- Use all machine test equipment
- Check “Out of Service” logs and repair games
- Perform maintenance and repair functions to electronic faults at board level of slot equipment
- Understand and carry out detailed instructions
- Push and pull a slot machine around in order to maintain and repair
- Research and diagnose machine faults
6
Experience For Slot Technician Preventive Maintenance Resume
- Assist with the maintenance and inspection of stage sets and systems to best respond to the needs of the performance and performers
- Assist with the construction of special projects
- Circulate through the assigned area replacing broken or burned out bulbs, rubbing reels, positioning vacant nonfixed slot seating as close to the slot machine as possible, etc
- Maintain slot machines, replace parts, and clean machines as needed
- Assist with machine installations and conversions
7
Experience For Slot Technician / Hour Resume
- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance
- Responsible for the overall maintenance and repair of slot machines, slot systems, and related eqiupment; peforms routine maintenance on machines in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals
- Repair and maintain slot related equipment on the casino floor
- Repair and maintain slot related equipment in the slot shop
- Knowledge of Microsoft Office, FBMS
- Performs preventive maintenance, modifications and relocation of slot machines and peripheral devices
- Ensures that all slot/storage areas are clean and organized
- Responsible for the security of keys and all issued tools and equipment to perform functions of the position
- Completes all regulatory/operational documents thoroughly and legibly
8
Experience For Slot Technician Resume
- Responsible for the repair, preventative maintenance and routine maintenance of all slot machines and slot related items, including player tracking and progressive systems
- Prioritize workload to meet business demands
- Perform machine moves, installs and configuration changes as directed by slot management
- Read, analyze and interpret technical manuals and related documents such as electrical schematics and understand the functionality of electrical components
- Participate in Slot Department projects in a team environment including RAM clears, key chipping, machine moves, conversions and upgrades
- Maintains the integrity of the slot machine equipment and secure all company assets and property at all times
- Maintain detailed knowledge of multiple vendor product lines
9
Experience For Slot Technician Manager Resume
- Assists Slot Ambassadors and/or Slot Shift Managers as needed
- Recall all options on the various games
- Assist senior technician with variances and game moves
- Assist in the maintenance of Cash/Ticket Machines and Table Game auxiliary equipment
- Shedule and coordinate machine installations and conversions
- Train and Develop Slot Technicians for changes and growth
- Order parts for replacement and repairs
10
Experience For Slot Technician Preventive Maintenance Resume
- Game preparation, cleaning machines, testing, troubleshooting, reading meters, performing regular maintenance, performing Software/parts compatibility checks, and coordinating theme conversions and testing in shop or casino floor
- Slot Technicians are responsible for repair, installation, and removal of slot machines. Slot Technicians also assist the Lead Slot Technician to ensure all machines are functional and ready for play
- Ensures slot-playing guests are kept in play by providing friendly and timely service
- Troubleshoots, repairs, and maintains slot-related equipment on the casino floor and in the slot shop
- Participates in the installation, movement, and removal of slot-related equipment
List of Typical Skills For a Slot Technician Resume
1
Skills For Slot Technician Manager Resume
- Occasionally carrying, pushing, and pulling documents up to 100 lbs
- Occasionally carrying, pushing, and pulling up to 100 lbs
- Perform periodic maintenance on all slot equipment including cleaning and repairing internal and external components
- Ensures that all gaming devices are in proper working order
- Performs floor repair and preventative maintenance of all slot machines, including cleaning machines and overhauls
- Responsible for the security of keys, radios, tools, and gaming related licenses and player tracking cards from check-in to check-out
- General maintenance, troubleshooting and repair of Slot Machines
- Assist customers with questions and complaints regarding slot machines. Provide answers, explanations and rectify problems as appropriate
2
Skills For Slot Technician Preventive Maintenance Resume
- Complete required training and development objectives within assigned time frame
- Use of phone, fax, copier, adding machine, and computer
- Assist in service requirements during equipment installations, relocations, and modifications
- Maintain awareness of slot cheating methods, techniques and attempts to detect those activities
- Knowledge of hand tools and electronic testing devices
- Do some troubleshooting and repair computers
3
Skills For Slot Technician / Hour Resume
- Assist customers with questions and complaints regarding slot machines
- Inspects and tests assigned equipment, noting all defective parts and makes recommendation for correction
- Performs general and preventive maintenance slot machine inspection, machine moving and installation
- Replace chair cushions needing reupholstery
- Be in compliance with all company policies, internal controls and Missouri Gaming Commission regulations
- Troubleshoot and repair any slot machine and related equipment including all circuit boards without assistance
4
Skills For Slot Technician Resume
- Responsible for the initial set-up and check-out of new slot machines, ensures the machines are in proper working condition
- Responsible for completing all regulatory and company operational logs/forms correctly; i.e., meal books and repair logs, etc
- Tag repairable parts noting appropriate information
- Respond to any machine malfunctions on the casino floor
- Prove a high level of customer service to guests and team members
- Understand and adhere to call company standards, policies and procedures
- Projects a positive attitude and image at all times
- Collaborate and work within a team-driven environment
5
Skills For Slot Technician Manager Resume
- Lift or carry 70 pounds
- Knowledgeable and sufficiently competent in all general entertainment aspects
- Constantly stands, sits, walks (2-3 miles), climbs, bends, twists, stoops, squats, reaches, lifts, pulls, pushes (up to
- 150 lbs.), handles, uses wrist motion and finger dexterity, eye/hand coordination, sees, listens, talks
- Occasionally works long shifts (10-15 hours consecutively)
6
Skills For Slot Technician Preventive Maintenance Resume
- Resolve guest-related machine problems in a prompt, courteous and professional manner
- Walk assigned work areas and repair lights on games and slot signage
- Keep up to date on newly acquired technologies to maintain expertise level
- Ensure games are played legally and honestly and contact Security and/or Surveillance when necessary
- Maintain personal hand tools
- Work on all reports and “Out of Service” lists
- Tolerance and/or use of chemicals
- Successful completion of the Slot Technical training and development program in the repair and maintenance of all electronic slot machines, Redemption kiosks, Racebook and cashiering equipment
7
Skills For Slot Technician / Hour Resume
- Basic knowledge of electricity and mechanical equipment
- Role models the GuestPath Universal Service Standards interacting positively through relationships with guests, fellow associates, and members of the management team, displaying genuine concern and mutual respect for people’s needs
- Display excellent customer service skills and manage the level of guest services provided, while ensuring that it is consistent with the company and property’s core service standards
- Repairs, maintains, and monitors the operation of assigned electronic gaming devices
- Fills payout reserve containers
- Repair and maintain slot related equipment on the casino floor and in the slot shop
- Participate in installation, movement, and removal of slot related equipment
- Write technical statements, read simple instructions and schematic diagrams
- Responsible for the slot machine maintenance
8
Skills For Slot Technician Resume
- Responsible for meeting guest’s needs or getting them in contact with the appropriate personnel for beverage service, snacks, request for comps, or capping machines
- Assist with every phase, from layout to installation
- Provide answers and explanations, and rectify problems as appropriate
- Stand and walk for entire shift and mobility to move easily around entire property
- Able to maintain a Driver's License and pass an MVR check
- Makes required adjustments and repairs to electronic and electro-mechanical equipment as assigned to maintain maximum efficiency
9
Skills For Slot Technician Manager Resume
- Investigate door switch communications and make necessary repairs
- Responsible for the daily repair, maintenance and operation of the slot machines, slot data collection system, progressive control systems and related equipment
- Documents and reports all daily activities and repairs conducted during the shift
- Obtain and maintain a Nevada Gaming License
- Safeguards against theft and ensures the security and integrity of all Tribal assets
- Responsible for Slot Performance operation for assigned shift for the company or Horseshoe Council Bluffs while promoting internal and external guest development
- Troubleshoot and repair all slot machines and related equipment
10
Skills For Slot Technician Preventive Maintenance Resume
- Safeguards all assigned areas
- Performs all slot moves and changes as directed
- Serve as a mentor/trainer to the Slot Technician I
- Perform all necessary repairs to slot machines, signs, and slot monitoring equipment and also rebuild and repair slot parts, tools and related equipment as appropriate
- Observe all Presque Isle Downs’ policies and procedures
- Maintain the integrity of the slot machine equipment and secure all company assets and property at all times
- Complete slot machine repair slips and related repair logs; i.e., CPU, I/O and parts sign out sheets
List of Typical Responsibilities For a Slot Technician Resume
1
Responsibilities For Slot Technician Manager Resume
- Able to deal with high-volume customer interactions
- Handles routine customer complaints and incidents
- Ensures the safety and security of all customers and team members
- Performs major and minor, scheduled and nonscheduled repairs on slot machines
- Perform slot machine installations, relocations and conversions
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