Services Technician Resume Sample
Erika Bechtelar
90447 Osinski Keys,
San Francisco,
CA
+1 (555) 162 5940
Work Experience
Team Leader Services Technician
12/2015
-
PRESENT
San Francisco, CA
- Provide Redline information up to Commercial Engineering for all existing and new installations
- Perform/Manage equipment installs
- Provide support / training to Operations/Sales Engineers
- Experience with various technologies used in Cable, Fiber and Wireless based applications
- Experienced with Routers, Switches, Media Converters, and Optics to include CWDM and DWDW Technology
- Thorough understanding of Ethernet technology, 100BaseT, Gigabit Ethernet, CWDM, DWDM, LAN, WAN network design and an understanding of all OSI layers from application to physical
- Work experience in video delivery including video over IP, RFOG, Fiber optic, HFC and coaxial delivery systems
- Advanced Layer2 experience/knowledge in VLANs, stacked switches, QinQ, dot1q and VLL's
Services Technician
02/2009
-
08/2015
San Francisco, CA
- Experience in a 24/7 maintenance support of building systems including managing service escalations, scheduling & tracking Vendor scope of work and associated PO’s and Tenant service request
- Maintain a valid driver’s license in order to operate the company truck for pick-ups and deliveries
- Thorough understanding of TDM circuit operations, including test access, circuit testing, line coding and framing of DS1’s, DS3’s, OC3’s, OC12’s, OC48’s and OC192’s
- Comply with all the Resort’s policies, procedures and Safety regulations
- Comply with the Resort’s grooming and uniform policy
- The position(s) require(s) a Background Investigation be cleared prior to being hired
- The position(s) require(s) Medical Clearance prior to being hired
Student Services Technician / Counseling
07/2002
-
09/2008
Dallas, TX
- Thorough knowledge of IP Multicast, OSPF, RIP, ISIS, EIGRP, SNMP and BGP
- Extensive knowledge and hands-on experience with digital video processing, Edge QAM and other Interactive Network devices
- Experience with EAS/EAN delivery systems and integration of the alerts
- Experience with ad insertion standards, channel insertion practices and add/drop/multiplex of signals in multi technique topologies
- Understanding of compression techniques, MPEG2 and 4 standards based HD and SD signals, multi-screen environments and wireless technologies
- Working knowledge of T1 / PBX / Key System / SIP Phone Technologies
- Experience with wireless hotspots, overlays, network extensions, etc
Education
Wittenberg University
1997 - 2001
Bachelor's Degree in Computer Science
Professional Skills
- Possess effective time management and organizational skills, basic math skills, ability to work independently, and demonstrated strong customer services skills
- Excellent interpersonal skills with the proven ability to communicate effectively, both verbally and in writing
- Excellent desktop support skills and personal communication skills with senior Executives
- Excellent organizational, problem solving, interpersonal, verbal, written, and collaborative skills to work effectively with teams throughout organization
- Excellent customer service skills; strong commitment to customer service
- Excellent interpersonal skills with the ability to work effectively as part of a team or independently
- Communicate effectively with others, both verbally and in writing and demonstrate good telephone etiquette skills
How to write Services Technician Resume
Services Technician role is responsible for interpersonal, organization, basic, training, software, mechanical, customer, microsoft, organizational, database.
To write great resume for services technician job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Services Technician Resume
The section contact information is important in your services technician resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Services Technician Resume
The section work experience is an essential part of your services technician resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous services technician responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular services technician position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Services Technician resume experience can include:
- Excellent interpersonal skills; able to handle difficult situations; public service experience highly desirable
- Strong Customer Services Skills and Experience
- Excellent communication skills, both in person and in writing
- Multitask utilizing strong organization and management skills
- Good communications skills in English and in French
- Excellent analytical/troubleshooting skills with attention to detail
Education on a Services Technician Resume
Make sure to make education a priority on your services technician resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your services technician experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Services Technician Resume
When listing skills on your services technician resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical services technician skills:
- Strong interpersonal skills and the ability to deal with people effectively
- Experience with computer programs, and good keyboarding skills
- Demonstrated effective communication skills
- Excellent decision making and problem solving skills required
- Excellent skills/abilities in: organization, planning, multi-tasking, flexibility
- Strong technical skills in electrical maintenance, plumbing, air conditioning, etc
List of Typical Experience For a Services Technician Resume
1
Experience For Building Services Technician Resume
- Assessing a job seeker's knowledge, skills and abilities and working with the job seeker to develop an individual employment plan
- Prior experience using a help desk ticketing system
- Follow the Planned Preventative Maintenance schedule; working as part of the team to deliver effectively, on time & within budget
- Working knowledge/experience in multiple floor finishes/repairs
- Working knowledge and hands-on experience with Microsoft SharePoint Server 2007/2010 M.O.S.S
2
Experience For End User Services Technician Resume
- VPN support experience including but not limited to troubleshooting and configuring WLAN connectivity and public/private WLAN Cisco access points
- Experience in implementing, troubleshooting and supporting end user technologies & services in medium to large sized environments
- Experience in implementing, troubleshooting and supporting end-user technologies & services in medium to large sized environments
- Experience supporting networking devices including CISCO VPN and remote access
- Experience using a trouble ticketing system such as Service Center, Remedy, Track-IT, Footprints
- Hands-on experience configuring and supporting HP StorageWorks, Dell PowerVault and/or IBM Tape backup/tape library solutions
3
Experience For Energy Services Technician Resume
- Experience troubleshooting/supporting laptop WLAN connectivity and public/private WLAN access points and routers
- Demonstrated ability to guide clients through problem solving while they are experiencing crisis situations
- Experience operating & troubleshooting audio-visual equipment (monitors, DVD and videotape players
- Experience explaining or determining compliance with laws, rules and/or regulations
- Familiarity and experience working with cleaning equipment
- Current experience in pre and post-operative graft dressing assessment and dressing care
- Continues to build solid understanding of processes, procedures, and Dignity Health standards
- Ability that demonstrates a positive and outgoing, professional attitude oriented towards customer service
- Operate modern office equipment including computer equipment and specialized software applications programs
4
Experience For Central Services Technician Resume
- Good knowledge of multiplatform environment - desktop operating systems (Mac OS X 10.7 and Windows 7)
- Describe your experience and ability in (or knowledge of) the planning principles & concepts in order to plan & manage projects & assignments
- Work experience in support of an assisted living environment
- Windows OS administration, configuration and troubleshooting experience
- Thorough understanding of how to operate all of the functions with the steam, sterrad, steris sterilization, and safety practices
- Experience in cleaning and basic maintenance
- Experience in A/V and Video Conferencing Support
5
Experience For Event Services Technician Resume
- General working experience with an ERP system within a business environment
- Experience operating within a consortium or system of multiple library branches
- Experience operating multi-line telephone equipment to receive and route calls
- Solid understanding of PCs, printers, multifunction devices, hardware maintenance and repair
- Experience working with project teams
- Interest in becoming a uniquely talented, skilled technician in the environmental field
6
Experience For Onsite Services Technician Resume
- Previous experience supporting senior management and executive level end users
- Solid Understanding of Desktop Support.?
- Experience with IT in a corporate setting
- Good understanding of GMP procedures
- Build and maintain an effective working relationship with both internal and external customers,
7
Experience For Site Services Technician Resume
- Experience in general office practices and procedures, purchasing practices, business ethics and prudent buyer concepts
- Describe your experience communicating with executive level staff
- Describe your experience compiling written and numerical data
- Experience Supporting Symantec Endpoint Encryption
- Experience working with insurance authorizations
- Thorough understanding of how to operate all of the functions with the steam, sterrad, steris sterilization and safety procedures
- One (1) year of EVS Housekeeping experience in healthcare or hospitality required
8
Experience For IT Services Technician Resume
- Associates in Technical or Management Discipline and/or USAF Civil Engineering squadron-level or greater experience
- A cover letter describing how the applicant meets the required education and experience
- Total progressive experience in construction/carpentry and/or building maintenance
- Six (6) months experience in acute burn care setting (peds. and adults)
- Assembles, operates, maintains and calibrates test equipment in accordance with written procedures
- Receiving, typing, proof reading, and preparing JPs for publishing
- Conducting employability assessments, developing employment plans, and monitoring client progress toward goals
- Responding to JP inquiries Assisting with hiring package review for required documents
- Conducting employability assessments, developing employment plans and monitoring client progress toward goals
9
Experience For Employment Services Technician Resume
- Working knowledge of B.A.S., fire alarm and plumbing systems
- Supporting Operating Systems (XP, Windows 7, OS X, Blackberry, iOS)
- Providing quality career support and training services in high demand, high growth industries
- Identifying potential obstacles to employment and formulating methods for successful resolution
- Instigating and providing Energy Efficiency solutions
- Conducting information gathering interviews
- Providing case management services to assist job seekers be successful, self-sustaining wage earners
- Coordinating with agencies to assist clients in resolving challenges
10
Experience For Home Services Technician Resume
- Contacting employers and tribal organizations to negotiate job placements and discuss hiring incentives
- Determining the need for supportive services and negotiating with clients to leverage resources
- Researching and assisting in the development of memorandums, processes, and procedures
- Understanding and appreciation for needs of users in an academic environment; tact and sensitivity in dealing with a diverse user community
- Assessing and evaluating completion of forms and required documentation for applicable application process
- Requesting and coordinating vendor support
List of Typical Skills For a Services Technician Resume
1
Skills For Building Services Technician Resume
- Provides timely and, accurate updates to the Service Now ticketing system Effective time management skills required
- Good mechanical background with troubleshooting skills is desirable
- Strong analytical skills with the ability to interpret field notes and maps and to draw conclusions from data for decision making in the field
- Meet defined deadlines, work effectively under pressure, and handle multiple work priorities
- Excellent attention to detail, organizational, computer, and software skills
- Excellent attention to detail, organizational, computer and software skills
- Working knowledge of organizing, planning, perceptual, and analytical skills
- Experienced in supervising less experienced team members and providing technical support in the use of modelling software
- Demonstrated work experience in an environment requiring confidentiality; understanding of the importance of maintaining professional boundaries
2
Skills For End User Services Technician Resume
- Proven ability to multi-task, successfully working on multiple projects with competing deadlines and ever-changing priorities
- The ability to effectively communicate program information, verbally and in writing, to a wide variety of audiences
- Operates mowing machines to cut grass; operates mechanical hand tools to trim shrubbery and weed garden areas
- Demonstrated effectiveness to interpret and use blueprints/schematics/wiring diagrams/manufacturer’s specifications
- Have openness and flexibility in your approach to developing new knowledge and skills
- Principles, practices, and techniques of effectively dealing with the public and basic public relations
- Use English effectively to communicate in person, over the telephone, and in writing
- Proven skill in collaborating with community agencies on behalf of clients to meet their needs with regard to multiple and profound challenges to work
- Current Resume showing skills related to this job
3
Skills For Energy Services Technician Resume
- Proven experience in providing maintenance and service for a variety of chiller plants on a commercial level,
- Strong experience supporting a variety software, (Adobe, Microsoft Office, to name a few)
- Experience in IT or a related field with a strong background in operating systems, desktop and hardware support
- Communicate effectively, both orally and in writing, and convey technical information to lay people
- Strong fault finding skill set
- Describe your skills as related to each Desired Strengths noted above
4
Skills For Central Services Technician Resume
- Give specific examples for each Desired Strengths to demonstrate your experience
- Basic computer skills and proficiency with Microsoft Office, e.g. Outlook, Excel and Word
- Basic keyboard skills, alpha and numeric
- Exhibits knowledge of advanced desktop services skills
- Demonstrated ability to empower clients with multiple challenges to make good choices
- Work effectively with the public and provide first-class customer service to a diverse customer base
- Demonstrated skill in conflict resolution/management
- Handle client with White-Glove customer service skills and a Can Do attitude
5
Skills For Event Services Technician Resume
- Work effectively in a group and as a member of a project team
- Demonstrated ability to handle multiple assignments, prioritize tasks, and meet deadlines
- Strong experience with PC hardware
- Strong experience with Windows 10
- Above average communication and documentation skills
- Technical support experience and have had previous deskside technician support experience
6
Skills For Onsite Services Technician Resume
- Troubleshooting remote network device experience
- Working experience with large corporate/MNC
- Excellent understanding of MEP model and drawing production using Revit
- Experience of maintaining Revit systems for flow modelling and sizing by engineers
- Work experience building, deploying and troubleshooting computer systems
- Case management experience guiding clients through problem solving while they are experiencing crisis situations
- Experience creating and delivering presentations, individually and in a group setting
7
Skills For Site Services Technician Resume
- Airwatchor equivalent MDM experience with managing mobile devices, configuring mobile policies and deploying mobile applications
- Experience of producing/implementing BIM Execution Plans
- Enters, maintains and validates real estate transaction information for all new and existing development projects using computer based systems
- Experience troubleshooting hardware, printers, and software, Microsoft technologies including Windows 7 & 10, Windows Server, and Microsoft Office
- Enterprise experience working with system imaging systems
- Experience working with system imaging tools and concepts
8
Skills For IT Services Technician Resume
- Operates swimming pool chlorination equipment as required to purify water in swimming pool
- Focus on keeping equipment clean and in good working order
- Experience of using a ticketing system such as Remedy
- Experience with the personal computer operating systems, network operating systems, and productivity applications in use at Brown
- Experience supporting computing users
9
Skills For Employment Services Technician Resume
- Describe your experience composing and editing written material
- Experience utilizing standard ticket handling applications (We use CA Service Desk)
- Five or more years' experience in engineering and construction project planning, design, & execution or NEPA coordination/compliance
- Experience working in and/or supporting a laboratory environment
- Supports 600+ applications (corporate) - no call is the same. Diverse experience in supporting a variety of issues required
- Operate high-speed digital laser printers and perform computerized programming to produce documents for use by state government and the public
- Valid Georgia driver’s license and clean driving record
10
Skills For Home Services Technician Resume
- Experience of using Navisworks Manage and/or Solibri Model Checker to conduct visual audits and clash detection
- Experience in leading co-ordination meetings
- Follow and give oral and written instructions; maintain cooperative working relationships; demonstrate sensitivity to, and respect for a diverse customer base
- Documented experience providing superior customer service to diverse populations; ability to recognize and respect cultural differences, lifestyles and values
- Documented experience providing superior customer service to diverse populations; ability to recognize and respect cultural differences, life styles and values
- Cable management experience, adhering to client standards
- Extensive experience with troubleshooting Microsoft OS (Windows 7 and Windows 10), Windows Server 2012, Active Directory, and Microsoft Office suite products
- Field Engineer experience working with Microsoft Technologies
List of Typical Responsibilities For a Services Technician Resume
1
Responsibilities For Building Services Technician Resume
- Demonstrated organizational, communication and record keeping skills
- Excellent verbal and written communication skills; strict attention to detail and reliability are required
- Strong communication, organization and team skills
- Solid customer service skills required
- Use welding, schematic reading, tube bending, repair shop experience, and field service experience to make accurate and timely repairs Some travel required
- Network skills (Wi-Fi, Mi-Fi, Routers, Hubs)
- Describe your skills as related to each Desired Strength noted above
2
Responsibilities For End User Services Technician Resume
- Give specific examples for each Desired Strength to demonstrate your experience
- Demonstrated ability to communicate clearly and provide excellent customer service; and
- Verify/validate equipment and procedures prior to site deployment
- Demonstrated effective knowledge of electronic and digital theory/principles
- Effectively communicate with staff and clients
- Friendly & approachable nature with great communication skills
- Friendly & approachable nature with great communication skills, able to provide first class service to members at all times
- Work independently and to manage competing priorities
- Experience servicing equipment
3
Responsibilities For Energy Services Technician Resume
- Operates all equipment-including steam gun, sonic machine, Washer/ Decontaminator Steam and Sterrad sterilizers. Cleans sterilizers when needed
- Extensive practical experience in Building Services
- Proven ability to provide peer mentoring in both technical and non-technical capacities
- Business Applications: Trouble Ticketing Experience (example – Remedy, SMART, etc.)
- Maintenance experience in commercial building operations
- Experience working within an enterprise data center environment
4
Responsibilities For Central Services Technician Resume
- Hardware experience beyond imaging/deployment
- Commercial experience working in a Service Management function
- Current experience supporting Windows OS and bespoke applications within a business environment
- Extensive practical experience in Building Services
- Possess and maintain a valid driver's license and a safe driving record
- Experience working with an electronic medical record (EMR)
- Experience in LANs, WANs, Personal Computers, messaging and server software applications
- Professional experience in a facilities or related role
- Professional IT work experience
5
Responsibilities For Event Services Technician Resume
- Organize own work, set priorities, and meet critical time deadlines
- Experience with computer diagnostic software and computer configuration tools
- Able to multitask, prioritize tasks
- Chiller experience / dual trade preferable
- The ability to build excellent relationships with your customers
6
Responsibilities For Onsite Services Technician Resume
- Skill in the operation of a variety of hand tools, power tools and power equipment
- Library experience which includes
- Valid driver’s licence,
- Experience and sound knowledge with a variety of HVAC systems on commercial, retail, government projects
- Demonstrated ability to be detail-oriented, flexible, and work well under pressure
- Previous technical lead experience is desired
- Experience and basic knowledge with a variety of HVAC
- Experience and high level knowledge of electrical systems on commercial, retail and government facilities
- A current valid driver's licence
7
Responsibilities For Site Services Technician Resume
- Strong ability to communicate (verbal and written) in English
- Experience required or graduate from a central service program
- Experience in repairs, maintenance and installation work
- Desktop Support &/or Desktop Administration experience
- Possess and maintain a valid FL driver's license
- ACES and/or Tririga experience
8
Responsibilities For IT Services Technician Resume
- Experience or graduate from a central service program
- BMS controls experience
- Highly dedicated worker with strong sense of teamwork
- Experience in the service industry required
- Experience in IS helpdesk support
- Learn and operate GIS based computer systems
- Above average skill in the use and care of tools, equipment, machinery, and vehicles
- Field or related experience
9
Responsibilities For Employment Services Technician Resume
- Proven ability to take information from one situation and apply it to a different, yet similar situation
- Excellent time and attendance; and
- Provide excellent deskside support to end users both in person and over the phone
- Embrace the new RB culture and consistently demonstrate this through the care of values
- Performs periodic tests on autoclave effectiveness and maintains accurate sterilization records
- Two years of current library experience (within five years)
10
Responsibilities For Home Services Technician Resume
- Determine the most efficient and cost effective way to resolve issues
- Maintaining the building lighting system, including element and ballast repairs or replacements
- Scripting: Software Packaging/Deployment, Microsoft Powershell, Batch File Creation, Windows Scripting
- Replenishing and maintaining working stock levels
- Issuing and maintaining ID cards for building access
- Adhering to the working practices as outlined in the Standard Operating Procedure
- Supporting and configuring Mobile Devices (Blackberry, iPhone, iPad, Nokia)
- Lighting troubleshooting and repair Interior and Exterior lampreplacement
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