Service Technician Resume Sample

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Alec Kertzmann
6420 Ubaldo Passage,  Los Angeles, CA
+1 (555) 599 8762

Work Experience


Lead Service Technician
09/2015 - PRESENT
Dallas, TX
  • Provide Redline information up to Commercial Engineering for all existing and new installations
  • Perform/Manage equipment installs
  • Provide support / training to Operations/Sales Engineers
  • Experience with various technologies used in Cable, Fiber and Wireless based applications
  • Experienced with Routers, Switches, Media Converters, and Optics to include CWDM and DWDW Technology
  • Thorough understanding of Ethernet technology, 100BaseT, Gigabit Ethernet, CWDM, DWDM, LAN, WAN network design and an understanding of all OSI layers from application to physical
  • Work experience in video delivery including video over IP, RFOG, Fiber optic, HFC and coaxial delivery systems
  • Advanced Layer2 experience/knowledge in VLANs, stacked switches, QinQ, dot1q and VLL's
  • Thorough knowledge of IP Multicast, OSPF, RIP, ISIS, EIGRP, SNMP and BGP
Service Technician
01/2011 - 08/2015
Detroit, MI
  • Ensure that Company and Government Safety, policy and regulatory standards are met and maintained
  • Perform leak test and gas checks at customer sites
  • Maintain service/company vehicles by reviewing maintenance record, perform pre and post trip inspections. Secure vehicles and equipment consistent with company security instructions and policy
  • Work a flexible schedule with after-hours and emergency call-outs
  • Communicate with supervisor of any issues that might impact safety, customer satisfaction, productivity, and other established goals and standards
  • Prepare, complete, process, and maintain work orders and/or all job related documentation
  • Operate and maintain hand held truck computer and equipment
  • Evaluation of material and quoting to customer
  • Bench level troubleshooting and repair of returned equipment
Service Technician Intern
04/2006 - 11/2010
Chicago, IL
  • Extensive knowledge and hands-on experience with digital video processing, Edge QAM and other Interactive Network devices
  • Experience with EAS/EAN delivery systems and integration of the alerts
  • Experience with ad insertion standards, channel insertion practices and add/drop/multiplex of signals in multi technique topologies
  • Understanding of compression techniques, MPEG2 and 4 standards based HD and SD signals, multi-screen environments and wireless technologies
  • Working knowledge of T1 / PBX / Key System / SIP Phone Technologies
  • Experience with wireless hotspots, overlays, network extensions, etc
  • Valid New York State driver's license and a driving record that complies with company policy
  • Hands on Commercial HVAC Experience OR Mechanical Apptitude
  • Set, Repair, Maintain tanks and cylinders

Education


Northwestern University
2001 - 2006
School's Degree in Electric

Professional Skills


  • Using mechanical skills & Fabricator skills to assemble the Gen Set
  • Administrative Skills: Report writing, Computer skills including MS Office, Excel, Word, Powerpoint and ERP systems (Oracle, SAP)
  • Prior work with optics and strong electro-mechanical troubleshooting skills, proficient with using basic test equipment required, e.g. digital voltmeters
  • Basic skills in plumbing, electrical, carpentry, or appliance repair and proficient skills in 2 or more trades
  • IT working skills (Windows, MS Office skills), AutoCAD, etc. is an advantage
  • Computer and typing skills. Role specific abilities/skills
  • Experience can range from 6 months related experience to 4 years oil and gas experience, including 3 years wellhead, BOP, or valve experience

How to write Service Technician Resume

Service Technician role is responsible for computer, customer, basic, mechanical, troubleshooting, electrical, interpersonal, technical, microsoft, english.
To write great resume for service technician job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Service Technician Resume

The section contact information is important in your service technician resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Service Technician Resume

The section work experience is an essential part of your service technician resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous service technician responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular service technician position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Service Technician resume experience can include:

  • Good communication skills with a strong command of the English language
  • Good communication skills for informing and sharing information to appropriate personnel staff
  • Good English skills in reading / writing
  • Have computer skills and a good understanding of building codes and regulations
  • Experience working in heavy industry environment with expertise/skills in electrical
  • Apply knowledge or skills by putting new knowledge/skill to practical use on the job

Education on a Service Technician Resume

Make sure to make education a priority on your service technician resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your service technician experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Service Technician Resume

When listing skills on your service technician resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical service technician skills:

  • Demonstrate ability to communicate with all levels of personnel Ability to demonstrate excellent customer service skills
  • Highly developed customer service skills complemented by excellent communication skills
  • Have a positive attitude, self-motivated, strong organizational and good communication skills
  • Good communication (written and verbal) and interpersonal skills, ability to lead live and online meetings. Good mechanical aptitude and electrical knowledge
  • Excellent engineering capability with good communication and organizational skills
  • Good communication, interpersonal skills and is a good team player

List of Typical Experience For a Service Technician Resume

1

Experience For Lead Service Technician Resume

  • Good soldering and re-work Skills
  • Strong ability to fault find and utilise trouble shooting skills
  • Critical Requirements - Skills, Experience & Qualifications
  • Strong social and communication skills with superiors, customers and project partners
  • Good written and verbal communication; proficient in MS office and basic computer skills
  • Good computer skills (Microsoft and similar)
  • Good interpersonal skills and able to work several projects in parallel
  • Good communication skills (English/Bahasa Malaysia)
2

Experience For Senior Service Technician Resume

  • Solid communication skills both verbal and written to accurately describe problems and communicate with customers
  • Good interpersonal skills and supervisory ability
  • Demonstrated diagnostic and troubleshooting skills
  • Excellent customer relations' skills
  • Excellent systems and computer skills
  • Managing assigned parts and consumable inventory effectively
  • Proven vast experience configuring desktop/laptop support in a professional Enterprise environment including
  • Recommended mechanical skills, arc welding, using an acetylene torch
3

Experience For Central Service Technician Resume

  • Proven vast experience configuring desktop/laptop support in a professional Enterprise environment, including
  • Perform mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair of production chokes
  • Active involvement in upgrading your technical skills as required by the position either through SCTE, Rogers Technical Training or other defined sources
  • Provides functional/technical direction and training to Service Technicians and support the development of technical skills
  • Provides functional/technical direction and training to Service Technicians and supports the development of technical skills
  • Apply common sense and reasoning skills to deal with problems
  • Possess basic computer and software skills (including keyboard and mouse, MS Office, Database, etc)
  • Maximizes the use of existing assets, multi-tasks effectively, and ensures resources are used properly
4

Experience For IT Service Technician Resume

  • Use electrical, mechanical, and electronic skills; knowledge and understanding of products, power and hand tools to complete required service and repair tasks
  • Effectively interact with co-workers, customers, and other office staff
  • To manage your time effectively in order to fulfill all operational responsibilities
  • Intermediate computer skills, with MS Office, Bluebeam and other construction related software
  • Create service files in service warranty to effectively administer warranty claims; repair and test of returned equipment from the field
  • Create service files to effectively administer warranty claims; repair and test of returned equipment from the field
  • Proficient Mechanical Skills
5

Experience For Onsite Service Technician Resume

  • Liaise professionally and effectively with customers where needed
  • Safely and effectively use all service and repair tools: hoist, welder, test equipment, pressure washer, compressors, power tools, etc
  • Safely and effectively use all service and repair tools
  • Effectively work within a team to meet customer needs
  • Attends and participates in technical training programs to maintain and enhance knowledge and skills
  • Uses software skills and/or technical ability to fix, enhance or develop calibration procedures
  • Assist with skills development within depots and train care points
  • Strong mechanical background with 4 years of field service experience and customer interaction
6

Experience For Advanced Service Technician Resume

  • Use active listening and communicates effectively with customers or management
  • Computer skills – ability to navigate through various software applications
  • Ensure that all service work in delivered efficiently, effectively and safely
  • Quality report writing skills
  • Troubleshooting experience with hardware, software, and network connectivity issues
7

Experience For Regional Field Service Technician Resume

  • Engineering background, preferably with experience in machinery service and maintenance
  • Working knowledge and hands-on experience with Windows Server 2003/2008 administration tools, Computer Management, and File Share/NTFS and Security Permissions
  • Working engineering and Programming experience
  • Building strong relationships with customers and service partners
  • Properly service rental tools prior to placing back in service. To include Tear Down, Cleaning, Bead Blasting, Inspecting, Redressing and Painting
  • Able to interpret blueprints and Production Plans including validating ship-loose material as required; including crating and loading
  • 2) Experience installing, programming, troubleshooting and maintaining Access Control systems
  • Experience inspecting, repairing and programming F/A and B/A panels
  • Review treatment programs and processes within the accounts, ensuring effective applications through routine testing and monitoring
8

Experience For Cryo Service Technician Resume

  • Operate the vehicle in a safe manner, using principles of defensive driving, adhering to all laws and regulations
  • Operate the vehicle in a safe manner, using principles of defensive driving and adhering to all laws and regulations
  • Construction experience in repair and installation of framing, plumbing, electrical, roofing, drywall, etc
  • Prioritize work by determining the sequencing and timing of different jobs based on precedence and importance
  • Daily job task planning,ensure good housekeeping
9

Experience For Maintenance Service Technician Resume

  • Experience working within a Rolling Stock Maintenance or similar environment
  • Demonstrate the required product proficiency by successfully completing the product training Use a laptop PCs connect to internet, download files
  • Experience working with Vestas, Gamesa or Siemens wind turbines (maintenance and troubleshooting)
  • Experience working in an industrial setting or in a related field
  • Operate pressure testing and torqueing equipment
10

Experience For Service Technician Intern Resume

  • Provide on-site technical support to customers ensuring all equipment sold is functioning properly and is in good repair
  • Experience in Calibrating and Maintaining equipment
  • Familiar with standard electronic repair practices, including experience in soldering and component parts replacement techniques
  • Experience with the maintenance of Sandvik or similar crushing and screening equipment
  • Experience working on Commercial Vehicles
  • Installs, programs and operates Wireless Meter Reading (WMR) equipment as necessary
  • Test functionality prior to equipment shipping

List of Typical Skills For a Service Technician Resume

1

Skills For Lead Service Technician Resume

  • Good oral and writing skills in English, good oral communication skills in Norwegian
  • Above average computer skills utilizing Microsoft Office suite and Internet programs. Good communication and listening skills
  • Strong communication and interpersonal skills coupled with excellent customer focus
  • Excellent verbal and written communication skills including, but not limited to the
  • Demonstrated problem solving, comprehension of schematics and analytical skills
  • Demonstrate an interest in expanding current skillset
  • Data and situational analysis capabilities with strong problem solving skills
  • Good metal fabricating skills
  • Good computer skills utilizing Microsoft Office, Outlook, PowerPoint, Word, Excel, and Internet programs
2

Skills For Senior Service Technician Resume

  • Entry to intermediate level computer skills including experience with Windows based software
  • Effective, fast keyboarding skills
  • Good communication and math skills (abstract reasoning)
  • Problem solving skills, ability to learn quickly, eagerness, work ethic- this is a niche skill set
  • Basic computer skills (able to operate mobile device, PC)
  • Excellent customer service skills ·
  • Strong verbal and written communication skills; team-oriented
  • Excellent communication skills. Fluent in English
  • Prior experience as a dental service technician or similar technician experience
3

Skills For Central Service Technician Resume

  • Priorities tasks effectively
  • Prior experience as a dental service technician or similar field service experience
  • Prior experience as a dental service technician or similar field service or service experience
  • Possess strong customer service/communication skills
  • Personable; good customer service skills
  • Prior experience as a dental service technician or similarly related experience
  • Excellent communication verbal/written skills and ability to work on/with multi-functional teams
  • Excellent verbal and written communication skills w/ability to resolve customer questions in a professional and courteous manner
4

Skills For IT Service Technician Resume

  • Strong HVAC repair skills
  • Proficient in Microsoft Office: Word and Excel. Excellent verbal and written communication and customer relation skills
  • Attention to detail with strong organizational and time management skills
  • Good language skills in both Norwegian and English
  • Prior experience as a dental service technician or similar service experience
  • Prior experience as a dental service technician or related field service experience
  • Demonstrated ability to troubleshoot, diagnosis problems, and resolve complex issues effectively
  • Good remunerations package offered pending skills and attributes
  • Strong mechanical assembly skills and knowledge of electronics
5

Skills For Onsite Service Technician Resume

  • A good telephone manner and communication skills in general
  • Basic computer skills and experience with Microsoft Office programs
  • Capacity to learn and deliver excellent customer service skills
  • Strong communication and follow-up skills, both with residents and other team members
  • Demonstrates excellent customer service skill
  • Good organizational skills and attention to detail, with the ability to manage multiple projects and responsibilities simultaneously
  • Excellent oral and written communication skills with customer and supervisor
6

Skills For Advanced Service Technician Resume

  • Organize workload, ability to multi-task and prioritize work effectively
  • Has the functional and technical knowledge and skills to operate at a high level of accomplishment
  • Good experience with Sandvik products and business experience
  • Prior experience of at least 2 years in the construction industry performing carpentry, electrical, roofing, flooring, and plumbing work
  • 2) Great communications skills with 2+ years working in a client facing role. Understanding the clients frustrations and providing successful solution
  • Prior experience of at least 2 years in the construction industry performing carpentry, electrical, roofing, flooring, HVAC and plumbing work
  • Solid experience in building automation & control, servicing and maintaining of BMS
  • Basic skills in troubleshooting and repairing air conditioning work
  • Mechanical problem solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience)
7

Skills For Regional Field Service Technician Resume

  • Demonstrated experience in technical fault finding and problem solving
  • Solid experience in technical fault finding and problem-solving with a thorough knowledge of BMCS, HVAC applications
  • Advanced skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair
  • Well-developed verbal and written communication skills, including report writing
  • Computer skills for completing daily reporting and inventory usage
  • Intermediate level understanding and experience in all basic trades or advanced understanding and experience in 2 or more basic trades
  • Advanced knowledge of troubleshooting and IT/ Networking skills
8

Skills For Cryo Service Technician Resume

  • Expert skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair
  • Proven experience repairing and servicing equipment
  • General mechanical aptitude with prior experience in the areas of carpentry, plumbing, heating, electricity, and/or electronics is needed
  • Proven experience repairing and servicing equipment.
  • Five (5) years' experience in a service-related field, including past experience working with vehicles
  • Have advanced troubleshooting skills and understanding of schematics for multiple turbine types
  • Maintain contact with customer on site, communicating effectively, politely, and responding to their needs
  • Electrical, schematic reading, plumbing, mechanical or carpentry skills are helpful
9

Skills For Maintenance Service Technician Resume

  • Advanced troubleshooting skills with valves and wellhead equipment
  • General pipefitting skills and knowledge
  • Demonstrated experience in building automation and control (Essential)
  • Mechanical inclination and problem-solving skills
  • Proven experience in building automation and control (Essential)
  • Decision-making skills related to safe operation of natural gas distribution system
10

Skills For Service Technician Intern Resume

  • IT skills, including all Microsoft software packages
  • Use active listening and communicates effectively with customers
  • Previous experience troubleshooting electrical, electronics, downloads computer programs, gets dirty, construction experience
  • Computer hardware/software handling skills
  • Valid commercial driver license (CDL) and good driving record necessary (if hired without a CDL, individual has a 30 day time frame in which to obtain the CDL)
  • Qualifications in a mechanical trade and a post trade experience of at least 3 years and previous experience working on Diesel Engine systems
  • Electronic/mechanical troubleshooting skills
  • Paper flow and paper handling skills an asset
  • Basic computer skills and an apparent aptitude for learning

List of Typical Responsibilities For a Service Technician Resume

1

Responsibilities For Lead Service Technician Resume

  • Possess strong mechanical skills, electrical skills, and troubleshooting experience
  • Strong customer service skills and exhibits clear communication skills
  • Related experience, with strong mechanical aptitude and solid computer skills
  • Possess good organizational skills and have the ability to effectively manage time
  • The ability to demonstrate strong customer engagement and customer service skills
2

Responsibilities For Senior Service Technician Resume

  • Excellent customer service and good communication skills
  • Effective organizational and time-management skills, strong sense of urgency, and the ability to perform consistently under pressure
  • Good reading and writing communication skills in English are required
  • Excellent communications skills (written and verbal) including tact and diplomacy when dealing with customers
  • Good written, reporting and investigation skills
3

Responsibilities For Central Service Technician Resume

  • Solid computer skills and an apparent aptitude for learning
  • Excellent skills in the operation and troubleshooting of engines, instrumentation and electronic engine controls
  • Excellent skills in the use of measurement and testing tools for mechanical and electrical systems
  • Strong proven ability to operate machine shop equipment used for fabricating test parts and equipment
  • Strong analytical and creative problem solving skills when problems are very complex
  • Good interpersonal skills, particularly in relation to dealing with customers
4

Responsibilities For IT Service Technician Resume

  • Strong driving skills
  • Effective communication skills with employees at all levels
  • Experience working in heavy industry or environment with expertise/skills in electrical
  • Competencies include excellent presentation/facilitation, organizational, mechanical skills
  • Experience/skills in gas and electric appliance repair is recommended
  • Strong communication skills to relay safety practices, policies, concerns, expectations, goals etc
  • Excellent skills in the use of mechanical and electrical hand tools
  • Strong factory representation, customer service and interpersonal skills
  • Motivation and excellent communication skills
5

Responsibilities For Onsite Service Technician Resume

  • Excellent verbal and written communication skills combined with a clear passion for customer service
  • Knowledge and experience with SAP/RBP, Microsoft excel, and business writing skills
  • Strong customer relations skills related to maintain customer on our service program and to sell new products and services as they become available
  • Personable, with very strong Customer Service skills required
  • > Native level of Luxembourgian language , and good communication skills in English French and German
  • Possesses strong collaborative and interpersonal skills
6

Responsibilities For Advanced Service Technician Resume

  • Managing assigned parts and consumable stocks effectively
  • Experience working as an IT Field technician, having experience working on hardware/software
  • Two to five years advanced knowledge of troubleshooting and IT/ Networking skills
  • General mechanical aptitude with prior experience in the areas of carpentry, plumbing, heating, electricity, and/or electronics is required
  • Relevant experience in electrical and mechanical troubleshooting experience
  • Analyze and resolve problems with developed problem solving skills independently and efficiently
  • Strong, hands on experience in electrical, plumbing, chemical and mechanical applications
7

Responsibilities For Regional Field Service Technician Resume

  • Basic electric/electronic fundamental knowledge and troubleshooting skills
  • Knowledge with carpentry, electrical, plumbing, and HVAC skills
  • Participates in Education and training programs required for development skills knowledge
  • Prior experience servicing automated doors
  • Prior experience in the Construction Field installing door frames and windows
  • Competencies in the areas of customer service, organization, problem-solving, and interpersonal and communication skills are highly desired
8

Responsibilities For Cryo Service Technician Resume

  • Electrical and hydraulic troubleshooting skills
  • Prior experience in a patient care setting is required
  • Prior experience as an EVS technician and/or patient escort in a healthcare setting is required
  • Able to effectively communicate with other employees, rig personnel, 3rd party inspector and customers
  • Prior experience maintaining or servicing industrial equipment
  • Effectively communicate and interact with co-workers, managers, vendors or residents
  • Mechanical and/or electrical skills
9

Responsibilities For Maintenance Service Technician Resume

  • Communicate effectively with current and prospective growers along with lenders, construction crews, and equipment companies
  • Be a true team player with great cooperative skills
  • Basic electrical skills: understanding (AC/DC theory, relays, switches, solenoids, fuses, breakers, etc.), motor theory and protection
  • Prior experience required
  • Effectively present information in to customers
  • Organized and systematic with troubleshooting and problem assessment skills
  • Five or more years of demonstrated experience in auto mechanics, diagnostics, and repair
  • At least one (1) year of the 3 years’ experience was janitorial experience
  • Operate a motor vehicle (valid license required
10

Responsibilities For Service Technician Intern Resume

  • Language skills Dutch & English required
  • Solid cashiering and/or cash handling experience, especially with a POS register
  • Possesses the analytical skills and circuit theory knowledge to troubleshoot to component level and resolve technical problems
  • Basic mechanical skills and ability to read blue prints
  • Computer skills: Office, Word, Excel
  • Computer skills, Microsoft, excel, google mail
  • Have the ability to work with their hands and possess technical and/or mechanical skills

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