Senior Manager, Technology Resume Sample

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Viola Littel
8966 Tia Gateway,  Chicago, IL
+1 (555) 314 6972

Work Experience

Senior Manager, Technology
08/2015 - PRESENT
Detroit, MI
  • Provide advisory to business units in Divisions around current and emerging technology risks and their impact to the company’s information risk profile
  • Achieve target vitality index metrics
  • Manage a team of scientists, engineers, and technicians within the scope given below
  • BA/BS, preferably in Technology or related field of study required
  • Demonstrated technical abilities in multiple areas (e.g., technology infrastructure and application controls, cyber security, access management, network and cloud, resiliency, etc.)
  • Engineer and deploy our next-gen VCP network fabric & controllers into the network enabling enhanced connectivity for the VCP Core virtual network functions
  • Engineer, integrate, and evolve current VCP network edge router connectivity into Intelligent Edge Network based connectivity
  • Establish and execute global VCP Core & Lite site network connectivity deployment plans enabling expansion of VCP capacity
  • Engineer & deploy network connectivity & routing enhancements in support of evolving VCP & VNF feature requirements
Senior Manager Technology
06/2011 - 07/2015
Detroit, MI
  • Drive and develop automation solutions for network element & config deployment, lifecycle, policy enforcement, and migration activities, reducing time to market & driving consistency of configurations
  • Create programmable solutions using network controllers for network engineering and implementation activities
  • Engineer and monitor capacity of the VCP Core network fabric and edge router connectivity
  • Lead cross functional team collaboration (engineering, operations, planning) around VCP Core network connectivity architecture and plan of record initiatives
  • Collaborative leader with experience as a line manager
  • Business/technology experience with experience collaborating with other front line managers, vendors, auditors, regulators and/or counterparts at other financial institutions
  • Expert knowledge in information security, risk management, information technologies, IT operations, controls testing and/or compliance (including but not limited to SOX, PCI and US financial institution regulations)
Senior Manager, Technology Risk Management
01/2006 - 05/2011
Phoenix, AZ
  • Experienced in threat and vulnerability assessments
  • Experience in the area of IT risk and technology and/or information security in a large organization
  • Knowledgeable in technical audits and audit gap remediation an asset
  • Knowledgeable in assurance programs and/or controls verification testing an asset
  • Experience in a high transaction, large/complex/matrix business environment ideally within Financial Services an asset
  • Experienced as an auditor and/or GRC an asset
  • Experienced in threat and vulnerability assessments an asset


Lawrence University
2001 - 2006
Engineer's Degree in Computer Science

Professional Skills

  • Demonstrate critical thinking skills and experience in strategic planning and execution of infrastructure roadmaps
  • Strong leadership and communication skills to effectively manage client accounts and multi-task Sapient teams
  • Soundexperience in leading or managing IT project teams including direct stakeholder management, solid program management skills, planning and team direction
  • Proven leadership and managerial skills to independently manage 30+ people, during multiple phases of the project lifecycle
  • Strong written and oral communication skills both internally and with customers
  • Strong communication skills and ability to interact with internal IT, third party vendors, and business partners
  • Strong communication skills and able to successfully articulate technology concepts to both business and technology audience

How to write Senior Manager, Technology Resume

Senior Manager, Technology role is responsible for leadership, design, planning, managerial, integration, finance, training, database, procurement, security.
To write great resume for senior manager, technology job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Senior Manager, Technology Resume

The section contact information is important in your senior manager, technology resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Senior Manager, Technology Resume

The section work experience is an essential part of your senior manager, technology resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior manager, technology responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior manager, technology position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Senior Manager, Technology resume experience can include:

  • Deep Experience in enterprise architecture, systems integration, package implementation, and /or interactive design and architecture experience
  • Raise the bar on technical excellence, show thought leadership, and communicate effectively to different audiences
  • Proven ability to successfully operate in a matrixed organizational system where partnership and influence are key drivers to success
  • Possessing experience in creating and consuming APIs - REST based Services specified using standard specs such as Swagger, Open API Spec etc
  • IT strategy experience for planning migrations to public or hybrid clouds including program planning and costing
  • Experience implementing, deploying and maintaining scalable, distributed web applications

Education on a Senior Manager, Technology Resume

Make sure to make education a priority on your senior manager, technology resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior manager, technology experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Senior Manager, Technology Resume

When listing skills on your senior manager, technology resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical senior manager, technology skills:

  • Strong verbal/written and presentation skills
  • Strong leadership, team development, and change management skills
  • Other important qualities to have to be suited for the job include the ability to manage a team, attention to detail, and good interpersonal skills
  • Reviewing third party vendors and contracts to ensure appropriate controls are in place and functioning effectively
  • Overall engineering experience including several years of hands-on data/software development or QA experience
  • Convey information clearly and effectively, both verbally and in writing

List of Typical Experience For a Senior Manager, Technology Resume


Experience For Senior Manager Technology Resume

  • Experience in 2 or more of the following
  • Experience with leading cloud platforms across SAAS, PAAS and IAAS
  • Responsible for development of technology needs to enable overall future customer experience ecosystem driven by in-vehicle technology and backend
  • Experience supporting internal business clients
  • Financial Services Risk Management Experience
  • Experience with API Development
  • Conduct and consolidate empathy interviews with operations support specialists and business users to best understand their responsibilities and needs

Experience For Senior Manager, Technology Risk Resume

  • Technology experience
  • Experience in cloud cost management strategy and solution implementation
  • Demonstrate expert level proficiency in multiple Java based platforms and Mulesoft implementation
  • Understand and operate within the ART’s budget for travel, and events and report on it
  • Leadership experience with software development, leading teams or large projects and ability to lead without authority

Experience For Senior Manager, Technology Risk Management Resume

  • Experience in agile project management and/or coordination
  • Demonstrate expert level proficiency in multiple Java based eCommerce platforms – ATG, IBM WCS, Hybris, etc
  • Experience with modern software development best practices (test driven development, continuous integration/continuous deployment)
  • Experience with modern software development best practices (agile methodologies, DevOps, test driven development, continuous integration/continuous deployment
  • Identifying problem areas and pain points, and then delivering high quality solutions

Experience For Senior Manager Technology Solutions Resume

  • Collaborating with other tech leads and support teams to ensure integrated end-to-end availability, reliability, and performance
  • Influencing resiliency and scalability in production environments in Amazon Web Services and other cloud platforms
  • Leading production support teams
  • Leading software development teams
  • Partnering with our multiple command centers to drive innovation across our FS Contact Centers
  • Understanding of network/communication technologies and architectures
  • Understanding of virtualized enterprise server environments
  • Identifying and remediating risk to critical and non-critical system KPIs

Experience For Senior Manager, Technology Project Resume

  • Working knowledge of all infrastructure domains including data centres, networks, storage, servers, service monitoring and end user computing
  • Capable of writing “bug free” code and striving to possess a deep understanding and expertise with the relevant technology tools being used
  • Coordinate and scale the evolving cloud engineering, cost management and monitoring systems across all product development teams
  • Direct standardizing work instructions, training, and verification of training
  • Be accountable for the teams code quality by performing code reviews and promoting engineering best practices; and
  • Lead the prototype, build, and iteration phases of best-in-class solutions using cutting edge technology

Experience For Senior Manager, Technology Risk Services Resume

  • Promote and drive innovation, inclusive team building and design thinking
  • Maintain transparency regarding program execution including delivery of features, impact of impediments, and quality measures
  • Assess the current state by evaluating business and technical fitness of the applications supporting BackOffice processes
  • Perform a deep dive analysis of the “in-scope” applications involving defining target state and roadmap to get to the target state
  • Be responsible for presenting to AoA and AUDI AG leadership team and executive leadership for approval and review
  • Assist the ES BCRO leadership in delivering against their strategy and service model
  • Familiarity with Unix systems internals and networking
  • Supports complex troubleshooting efforts that cross multiple telephony platforms and technical disciplines

Experience For Senior Manager, Technology Infrastructure Resume

  • Educate team members (including BSAs, Scrum Masters, developers,testers and Product Owners) on capabilities and constraints of technology telephony platforms
  • Track the team’s process and progress by monitoring Iteration Burndown, Iteration Burnup and Iteration Cumulative Flow Diagrams
  • Lead technical operations team to leading to high service availability, high quality integrated production support, environment support and audit
  • Managing technical operations function within an agile delivery space
  • Familiarity working with Active Directory and Security groups
  • Create and communicate appropriate project codes for time reporting of work performed within each Program Increment

Experience For Senior Manager Technology CCP Resume

  • Manages staff responsible for the maintenance, development, delivery and/or reporting of ICOMS Business Transition Support configurations
  • Close engagement with direct managers in racking resolution of projects
  • Proficient in various DB technologies including, MS SQL Server, MongoDB, or Postgress; and
  • Maintain working knowledge of the Medical Record Review product line in terms of usage, business value, roadmap, and user perspective
  • Familiarity with messaging platforms such as Kafka or RabbitMQ is desired

Experience For Senior Manager Technology Global PD PL Resume

  • Proficient in various relational and non-relational data store technologies including, MS SQL Server, MongoDB, or Postgress
  • Develop business case(s) for modernizing technology stack for “in-scope” applications
  • Coordinate and communicate technical efforts between quality assurance, sales, customer service, and engineering
  • Understands and applies enterprise wide strategic thinking to requests for IT investments to ensure integration is achieved
  • Responsible for budget and annual goals and objectives; holds organization accountable for attaining goals and objectives
  • Maintain working knowledge of the interoperability, and More2 product lines in terms of usage, business value, roadmap, and user perspective
  • Lead ongoing shipboard data center operations
  • Understand the software development lifecycle methodology (including documentation)

Experience For Senior Manager Technology Risk Resume

  • Capable of working with API Gateways - custom solutions or on prem/cloud
  • Understand Engineering Practices such as DevOps, CI/CD etc
  • Able to identify and respond to opportunities for providing products and services to internal clients
  • CISSP, CISM and/or other professional security, risk management or audit accreditation an asset
  • Lead and motivate staff of Access & Identity Mgt associates and contractors
  • Establish and Execute future state roadmaps for Access Mgt systems
  • Manage standard system processes and enhancements to system

List of Typical Skills For a Senior Manager, Technology Resume


Skills For Senior Manager Technology Resume

  • Excellent presentation skills and knowledge of various presentation tools
  • Teamwork and interpersonal skills to communicate and persuade at all levels and thrive in a cross-functional environment
  • Interact effectively with associates at all levels of the organization
  • Analyze and present data effectively
  • Proven industry experience in Oil & Gas or related industry, specifically in IT projects
  • Relevant experience. With at least 5 end to end full life cycle of Project Management implementation experiences
  • IT experience with at least 3 years’ experience in a management or leadership role of engineers
  • Experience in reviewing technical decisions and articulate pros/cons of technology options based on personal experience, industry knowledge, and best practice
  • Expert level experience with SOAP and REST web services , open API development, and SOA concepts and Solid understanding of the design patterns

Skills For Senior Manager, Technology Risk Resume

  • Strong experience in version control systems such as Git and RTC
  • Strong experience in systems integration and development, package implementation, and/or interactive design
  • Define project priorities and task priorities within projects
  • Hands-on experience using Java ,SAS, ETL, SQL, Unix including data sourcing, data mining, development and tuning
  • IT System Architecture experience in developing high availability, high performing capital markets systems for analysis, research, and trading
  • Solid understanding of problem solving techniques (fishbone diagram, 5 why’s, others)
  • Direct experience in utilizing and implementing Secure Software Development Lifecyle methodologies
  • Experience managing and leading resources
  • Manages routine reviews of the work intake setting assignments and prioritizing work assignments

Skills For Senior Manager, Technology Risk Management Resume

  • Experience in leading the development and delivery of Big Data, Data Warehousing, and Data Integration solutions
  • Knowledge or working experience of Data Processing Algorithms and Design Patterns; and
  • Demonstrate expertise in leading triage & critical problem solving of integration functions on enterprise-scale solutions
  • Solid understanding of which agile metrics to track, how to interpret them and actions to take for enhanced agility
  • Solid understanding of the application lifecycle
  • Experience with Oracle DB leveraging PS/SQL and ODI

Skills For Senior Manager Technology Solutions Resume

  • Financial services experience and knowledge of capital markets and trading required
  • Experience working in security architecture, design, or development across multiple domains of information security
  • Direct experience managing security solution implementations
  • Experience in supporting highly available production systems on AWS
  • Experience utilizing Agile Software Delivery Methodologies
  • Experience in cloud infrastructure as code development using AWS CloudFormation, Chef
  • Experience using AWS and Cloud technologies

Skills For Senior Manager, Technology Project Resume

  • Overall experience in professional software engineering
  • Experience with infrastructure testing tools like TestKitchen
  • Understand of High Availability architectures and past experience setting up HA systems"
  • Demonstrated capabilityin managing large and complex client accountswith the ability toidentifyand deliver on-sell opportunities
  • Five years of Software Development experience in Java/J2EE or Microsoft Technology Stack using C#

Skills For Senior Manager, Technology Risk Services Resume

  • Five years' experience in developing web applications, architectural standards and SOA technologies
  • Experience with modern software architecture best practices (Microservices, Asynchronous messaging, Choreography)
  • Five years' experience in developing multi-tier web applications
  • Good understanding of the full software development life cycle
  • Experience in delivering against tight timelines

Skills For Senior Manager, Technology Infrastructure Resume

  • Experience using open source message broker software such as RabbitMQ and/or Kafka is desired
  • Software Development experience in Java/J2EE or Microsoft Technology Stack using C#
  • Experience in developing web applications, architectural standards and SOA technologies
  • Experience with designing modern architectures, such as cloud-native and micro-services based solutions
  • Strong exposure to designing applications for the cloud - AWS, Azure, GCE or others
  • Your ability to influence information technology leaders in the effective review and management of controls to mitigate risk

Skills For Senior Manager Technology CCP Resume

  • Experience in Managing medium to large IT projects
  • Project Management experience leading cross functional projects in Risk
  • Experience in two or more of the following

Skills For Senior Manager Technology Global PD PL Resume

  • Experience utilizing Agile Software Delivery Methodologies
  • Extensiveexperiencein Big 4 orMNC Consulting firm
  • Demonstrated capabilityin managing large and complex client accountswith the ability toidentifyanddeliver on-sell opportunities
  • Progressive IT experience
  • ITIL Certification (or equivalent experience)

Skills For Senior Manager Technology Risk Resume

  • PMP Certification (or equivalent experience)
  • COBIT (or equivalent experience)
  • POS Support and Accreditation Certification (or equivalent support experience)
  • Seven (7) to ten (10) years of experience with data analytics
  • Experience in IT development or support
  • Access Management leadership experience
  • Experience in Software development
  • Jenkins, Codeship, or Travis experience
  • Telephony experience

List of Typical Responsibilities For a Senior Manager, Technology Resume


Responsibilities For Senior Manager Technology Resume

  • Working experience in fast-paced startup environments
  • Ensuring effective implementation of data pipelines, ETLs, data warehouses, data tools, and Machine Learning capabilities
  • Five years of Software Development experience Microsoft Technology Stack using C#
  • Demonstrated knowledge in applying frameworks such as ISO, NIST, and/or SOC control requirements
  • An equivalent combination of education, training and/or experience as approved by Human Resources
  • Software development experience in Hadoop environment (Hive, Pig, HBase)

Responsibilities For Senior Manager, Technology Risk Resume

  • Experience with modern software development best practices (test driven development, continuous integration/continuous deployment
  • Identifies and implements new opportunities to improve the effectiveness and efficiency of security testing
  • Experience in Call Center environment best practices
  • Experience with open-source web services
  • Experience as a technical lead on technology projects
  • Solid knowledge of agile project management tools such as: JIRA and Agile Craft

Responsibilities For Senior Manager, Technology Risk Management Resume

  • Solid knowledge of other tools such as Confluence, MSOffice, Visio and others
  • Client product implementation experience
  • Experience in Leadership positions
  • Experience with scaled systems, data and system integration
  • Develop efficient and effective solutions for diverse and complex business issues

Responsibilities For Senior Manager Technology Solutions Resume

  • Deliver strong presentations to audiences across the organization
  • Driving incident resolution and supporting production system deployments while ensuring SLAs are met
  • Managing pilots and new technology requests/solutions, as well as enhancements to existing technology
  • Instrumenting and monitoring applications
  • Managing large programs involving cross-departmental technology organizations
  • Understanding of methodology necessary to drive RWA reporting

Responsibilities For Senior Manager, Technology Project Resume

  • Maintaining current IT technology standards documentation (Hardware List, TST etc)
  • Focusing on property and above property Server and Automation systems
  • Managing the requests for initiatives driven by the continent such as 3rd party software certification
  • Keeping property systems up to date and available to our Property IT resources and vendors as appropriate
  • Proposing new or updated technology standards and provide documentation
  • Working knowledge of MS Office and the ability to learn and utilize job related systems

Responsibilities For Senior Manager, Technology Risk Services Resume

  • Understanding of Agile Software Engineering best practices. ●
  • Describes and contrasts OO principles, designing to interfaces, high-cohesion, low-coupling and GoF design patterns, and designs/codes using these
  • Encourage and coach members of the ART in SAFe and lean-agile practices and mindsets, including roles, processes, and agile engineering and quality practices
  • Assist in creating and implementing the technology roadmap and multi-year plan for the division
  • Splunk, BlueStripe, Zabbix monitoring / alerting
  • Managing schedules, timelines, assigning work
  • Lead the architecture, design and planning of complex custom software solutions or modifying package solutions
  • Responsible for providing configuration guides, operating procedures and security configuration that are applicable to the continent
  • Excel, PowerPoint, Statistical analysis or programming, modeling – R, Python, SQL, Big Query, SPSS or similar

Responsibilities For Senior Manager, Technology Infrastructure Resume

  • Some understanding of data modeling, predictive analytics, statistical tools applied in business
  • Gather risk and control data and reporting; perform initial analysis or potentially evaluate data provided by team analysts
  • Establish and manage high, mid and low level project plans working with a Project Manager
  • Works with the risk management team to track the remediation of vulnerabilities identified during assessments
  • Manages the configuration and makes decisions on the use of the following
  • Working knowledge of Agile practices
  • Building custom applications that integrate with Avaya and CISCO products
  • Working with IVR systems
  • Working with Call Center Technologies

Responsibilities For Senior Manager Technology CCP Resume

  • Sun Certified Java Programmer/Developer or Spring Framework Certification
  • Believes in working in 10X productivity
  • Expert proficiency working in fully agile product or software delivery teams
  • Proficiency with latest and emerging payment technologies
  • Knowledge of multiple other technologies including but not limited to HTML, JavaScript, SQL or NoSQL, mobile development frameworks

Responsibilities For Senior Manager Technology Global PD PL Resume

  • Establish and manage high, mid and low level project plans working with a Program Manager
  • Lead design, estimation, planning and implementation of IT related business solutions
  • Deliver compelling presentations to senior internal and client stakeholders
  • Make decisions considering long-term goals and objectives
  • Profile and improve application performance from threading, memory management, and container optimization
  • Weigh alternatives, develop approaches and balance conflicting needs
  • Integrate planning efforts across work units

Responsibilities For Senior Manager Technology Risk Resume

  • Is able to develop persistence layer using JPA or any other ORM framework
  • Articulate the understanding of Onsite / offshore / blended rate structure, GDD expenses, project expenses etc
  • Identify and manage platform strategic direction in coordination with business users' needs and direction
  • Manage team of associates and contractors
  • Develop cross-functional digital transformation strategy to enable seamless integration of vehicle, consumer dealer and AoA
  • Drive digitalization of AoA internal processes
  • Lead development and articulation of AoA business requirements within AoA and AUDI AG global digitalization efforts

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