Senior Design Researcher Resume Sample
Marlin Emmerich
21192 Maurine Ferry,
Phoenix,
AZ
+1 (555) 410 0753
Work Experience
Senior Design Researcher
03/2016
-
PRESENT
San Francisco, CA
- Define, plan, conduct, and analyze user research in a dynamic, agile software development environment
- Conduct user research using a wide variety of qualitative and quantitative research methods
- Collaborate with and lead research-focused conversations with key partners, including experience Design team members, Product Managers, Engineers and business to identify and prioritize opportunities
- Act as a champion for identification of our customers’ needs and goals
- Evangelize the voice of the customer through your participation in strategic research, surveys, usability studies, workshops, and online experiments (A/B testing)
- Engage as a strategic partner and actively identify new opportunities for delivering actionable customer insights and phenomenal customer-centered and business results
- Execute design research activities both onsite and in the field that support the UX team throughout the product development lifecycle for web, mobile, social, and in-store digital experiences
Senior Design Researcher, Greenfield Labs
12/2009
-
09/2015
Phoenix, AZ
- Execute all phases of usability testing, including development of participant screeners, consent forms, test plans, moderating lab sessions, and managing
- Collaborate with Kohl's UX Prototypers and Innovation Technologists to position new and emerging technologies for evaluation and benchmarking
- Execute external usability tests with vendors as needed
- Excellent written and oral communication skills with the ability to engage successfully with many different stakeholders and senior leadership
- Data analysis skills to analyze results
- Demonstrated ability to turn research findings into actionable recommendations for engineering and business stakeholders and deliver those insights in compelling presentations and reports
- Power user of Excel, Tableau, or other business intelligence tools
Education
Brigham Young University
2004 - 2009
Engineer's Degree in Human
Professional Skills
- Excellent communication skills (written and oral) and strong attention to visual details
- Strong analytical and synthesis skills with a proven ability to turn research results into product insights
- Experience utilizing critical thinking, analysis, and creative problem-solving skills
- Strong interpersonal skills and high comfort collaborating with and advising colleagues and customers worldwide
- Excellent written and oral communication skills to evangelize insights, help to drive solutions and engage different stakeholders and senior leadership
- Exceptional storytelling skills including the ability to communicate persuasively across different audiences and varying levels of the organization
- Continually learn and grow your skills by understanding the user research landscape and keeping up to date with the latest research trends and practices
How to write Senior Design Researcher Resume
Senior Design Researcher role is responsible for research, insights, presentation, leadership, software, analysis, organization, manufacturing, training, integration.
To write great resume for senior design researcher job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Senior Design Researcher Resume
The section contact information is important in your senior design researcher resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Senior Design Researcher Resume
The section work experience is an essential part of your senior design researcher resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous senior design researcher responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular senior design researcher position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Senior Design Researcher resume experience can include:
- Industry experience in user research with a proven track record
- Practice and help evolve the team’s research techniques and toolset to work effectively within a rapid product development cadence
- Serving as a consulting resource for user experience issues
- Experience designing, executing, and reporting UX research
- Experience in product design, strategy consulting, and/or entrepreneurial product development; at least 2 years in a consulting environment
- Experience performing annual ethnographic or generative research that impacts UX, design, or planning
Education on a Senior Design Researcher Resume
Make sure to make education a priority on your senior design researcher resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your senior design researcher experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Senior Design Researcher Resume
When listing skills on your senior design researcher resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical senior design researcher skills:
- Excellent interpersonal skills, including demonstrated experience in collaborative environments and understanding of when and how to operate individually
- Excellent organisational skills, including project and time management and ability to juggle multiple tasks and projects simultaneously
- Strong verbal, written, and visual communication and skills
- Experience generating research plans and scripts, defining and tracking user experience metrics, and independently running the studies as a moderator
- Proven experience in designing and conducting user research in a consumer-facing environment
- Demonstrated experience leading multi-disciplinary teams in qualitative methods and contextual inquiry
List of Typical Experience For a Senior Design Researcher Resume
1
Experience For Senior Design Researcher, Greenfield Labs Resume
- Strong written and verbal communication skills with the ability to influence a range of audiences from targeted impact with teams to broad impact with executives
- To act as an HCI specialist in UX&D who assures that BBC Digital products and services deliver a great user experience to all of our audience
- Plan and execute user research studies that inspire exceptional user experiences through ingenious data visualizations
- Contributing to the execution of a global user-centered design strategy and process that ensures ease-of-use and consistency across GE Healthcare products
- Translates user behaviors and research findings into clear insights and actionable recommendations, opportunities, and guiding principles
- Understand user workflows and assist design team in iterating on customer requirements
2
Experience For Senior Design Researcher Resume
- Thrive in a highly collaborative, fast-paced startup environment
- Insatiably curious about the relationships people forge with the products they use
- Excited about exposure to new concepts and ideas
- Industry experience in user research with a proven track record of turning research findings into actionable recommendations for engineering and business stakeholders
- Identify and prioritize research questions and define the research strategy for your product area Execute research studies and play a key role in making design decisions for the product
3
Experience For Senior Design Researcher, Greenfield Labs Resume
- Thorough knowledge and experience across a range of UX research approaches and methodologies Demonstrated ability to articulate the implications of research finding in clear and compelling ways; translate research findings into actionable recommendations; ability to translate data into insights
- Experience in conducting design research for high-quality consumer products for high-volume markets within a team environment
- Develop ways to conduct effective primary research
- Mastery with strategic and tactical methodologies spanning lab studies, field research, expert review, agile methods, cognitive walkthroughs, ethography
- Represent Design Research on our teams and in our studios
- Define the insights and frameworks that keep the human at the center of our design solutions
- Collaboration with designers to create low- through high-fidelity concepts and prototypes for intuitive and functional hardware, software, and services solutions that are based upon a foundation of user-centered data. Representative deliverables include sketches, workflows and wireframe UI designs, and interactive UI prototypes
- Plan and conduct customer research to support product and service design
4
Experience For Senior Design Researcher Resume
- Contribute to product strategy and innovation by facilitating cross-functional participation in the conceptual design process and through the generation of product concepts, prototypes & wireframes
- Continuously improves the practice of design strategy and research
- To engage the User Experience Design team and other key stakeholders in the UCD process thus ensuring that user research is at the heart of design decision making
- Works collaboratively across teams and actively drives engagement in research activities and promotes adoption of research insights
- Partners with Service and User Experience Designers to ensure that user goals, needs and expectations are met, by helping to improve processes, clarity of content, and functionality across Walgreens experiences
5
Experience For Senior Design Researcher, Greenfield Labs Resume
- Evangelizes User Research best practices and Design Thinking methodology within Walgreens, including communication to cross-functional project teams and senior-level stakeholders
- Assists in managing usability lab operations, including system operation and participant recruiting/scheduling
- Contributes to the development and ongoing and evolution of research and testing approaches, methods, and timelines
- Contributes to ongoing knowledge management and cataloging of research and insights into a sharable, searchable database/library
- Lead, mentor and guide a team of Design Researchers and liaise with peers within IBMs broader design research community to align on best practices and trends
6
Experience For Senior Design Researcher Resume
- Secure commitment of development and product management organizations to research findings and recommendations that empower our users through incremental user experience improvements
- Assess product market/fit and advocate for business growth through design innovations
- Design and execute promptly on a cohesive and focused research plan that includes both quantitative and qualitative methodologies
- Conduct end-to-end research such as market analysis, foundational insights, workshops, observational research, user journey mapping, scenario creation, target audience segmentation, user studies etc
- Produce impactful artifacts generated from research findings that directly impacts product strategy clearly articulating user needs and grounded in customer empathy
- Work closely with multiple disciplines (especially design and engineering) on aligned goals
- Take strategic research and align to new product development
7
Experience For Senior Design Researcher, Greenfield Labs Resume
- Execute creatively both independently and as a valuable team member
- Deep analytical and synthesis skills (both qualitative and quantitative) with a proven ability to turn research results into customer empathy and product insights
- Experience with developing research programs and outcomes that resulted in a strong product strategy and product impact
- Well established portfolio of research techniques from ethnography, field studies, interviews, usability studies, concept validation, A/B testing, user journey mapping, focus groups, surveys, scorecards, design research, and competitive analysis to name a few
- Develop and execute on cohesive research plan for broad
- Design and objective setting – working with teams to define and design the research, create the research objectives and brief, and either conduct or commission as appropriate
8
Experience For Senior Design Researcher Resume
- Ensure and manage user participation – identify and recruit participants for research. Build and manage user-panels as needed. Coordinate with others who are researching with employees
- Line manage- mentor and develop research colleagues, inspiring them to new creative heights
- Work with suppliers - Guide the work of external agencies and freelancers to learn new things, see new perspectives and create new ideas
- Industry awareness and sharing – Keep up with industry developments in best-practice and user research methods. Capture and share those that could be applied more widely across UX&D. Champion the work of the User Experience & Design team outside the BBC
- Design, plan, conduct, synthesize and communicate user research projects to inform product design including but not limited to: ethnographic research, usability studies, heuristic evaluations, interviews, surveys, user personas, journey maps, service blueprints and benchmarks
9
Experience For Senior Design Researcher, Greenfield Labs Resume
- Demonstrated skill and creativity for selecting the right mix of methods to provide actionable insights to research questions and business goals, and the capacity to invent new methods when the right user method does not exist
- Experience designing simple user research surveys (with tools like Google Forms, Qualtrics, SurveyMonkey or Typeform) and then working with your results using basic descriptive analysis (like percentages, sums, and averages)
- Work closely with product teams to identify the right user research methodology for the situation, create research guides that ensure the right data is being collected for the purpose
- Communicate your findings in a clear, concise, and visual (as appropriate) manner to our key stakeholders on the product and design teams, and drive meaningful action based on those findings
- Work cross-functionally with Design Researchers, Visual / Interaction / Content Designers, Program Managers and Software Engineers in a fast-moving agile environment
- Communicate, track, and drive research insights with stakeholders to ensure positive impact on the ibm.com digital experience
- Produce impactful artifacts generated from research findings
- Advise partners and team members on research opportunities and best practices at various stages of the product concept process
- Manage your own process: Identify and execute on high-impact projects, triage external requests, and bring projects to conclusion in time for the results to be useful, taking full responsibility for every detail of your work
10
Experience For Senior Design Researcher Resume
- Support user research planning and coordination, including activities such as developing research plans, preparing Investigational Review Board submissions, managing participant recruitment efforts performed by third-party vendors, and setting up representative research environments
- Lead multi-disciplinary teams with varying levels of creative and analytical expertise
- Collaborate with team members and customers in a productive and egoless manner
- Plan and conduct practical and impactful research that varies in approach, scope and timeframe
- Gather, prioritize and shape key questions from designers, business strategists, sales executives, solution engineers, business analysts and our customers’ senior executives into research objectives
- Confidently communicate a provocative point of view, both written and verbal, to C-suite executives
List of Typical Skills For a Senior Design Researcher Resume
1
Skills For Senior Design Researcher, Greenfield Labs Resume
- Proven experience of providing advice to UX and product teams
- Polished visual presentation skills
- Highly polished visual, written, and verbal presentation skills are required
- Experience in user experience roles and a specialism in a particular design or research method
- Leadership skills to drive customer insights across and through the organization
2
Skills For Senior Design Researcher Resume
- Vividly bring-to-life the voice, persona and needs of users; connecting the internal design team to the human mindset, behaviors and experience
- Hands on experience conducting industry product
- Experience in the technology industry conducting user research
- Experience conducting user research on a wide array of platforms
- Experience training others on user research methods
- Experience in Behavior Economics, eCommerce, and/or relationship marketing
- Work with design and engineering teams across Microsoft to deeply inform the creation of experiences that deliver on our customer promises
3
Skills For Senior Design Researcher, Greenfield Labs Resume
- Strong track record of integrating secondary and primary research
- Deep understanding of the industry, with a good perspective on new opportunities
- Professional research experience within a design-centric environment
- Experience developing and driving research programs, scorecards and outcomes
- Experience working in collaborative design teams, or other multidisciplinary teams
- Well-rounded understanding of user-centered design process, as well as Knowledge of user experience principles
- Balance speed of findings with quality, and strive to adapt to the ever-changing priorities of the International eCommerce business
- A portfolio of past design and research work experience, deliverables, and entrepreneurial innovation
4
Skills For Senior Design Researcher Resume
- Thorough knowledge and experience of a range of UX research approaches and methodologies
- A strong and demonstrable history of impact on the product and with stakeholders
- Proven ability to work in fast paced, agile environments
- Previous experience with consumer research required
- Min 3+ years’ experience in interactive design, information architecture
5
Skills For Senior Design Researcher, Greenfield Labs Resume
- Working knowledge of Adobe Illustrator, Sketch, InVision, or Visio/OmniGraffle
- Working with Quality & Regulatory teams to ensure medical regulatory requirements are integrated within the product development process
- Understanding of voice interactions and impact of AI and intelligent services
- Thrives in creating, building and driving; being smart about leveraging what is there but also envisioning what isn’t there
- Track record of collaborating across disciplines (design, engineering) to drive change into products
6
Skills For Senior Design Researcher Resume
- Define and lead design research activities including research planning, fieldwork execution, analysis, synthesis, research story and deliverables
- Plans, manages and executes all aspects of generative and evaluative user and design research including planning, execution, and delivery of results
- A confident, capable and persuasive presenter of ideas (envision yourself presenting to execs at the customer and at Microsoft)
- A positive attitude and a passion for understanding users
- A collaborative spirit and enthusiasm for mentoring others
- High volume manufacturing (>100k units annual)
- Success devising novel research methods to address special aspects or constraints of a project
7
Skills For Senior Design Researcher, Greenfield Labs Resume
- A passion for understanding users
- Support new business development efforts by providing expert information in pitch efforts and client meetings
- Explore a diverse array of human behavior attitudes and mindsets, to develop a deep understanding of the intersection between people, business and technology
- Lead all aspects of respondent recruitment, including product users, stakeholders and subject matter experts
- Understands the right balance between qualitative and quantitative decision making
8
Skills For Senior Design Researcher Resume
- Eager to collaborate in office and iterate on existing ideas across teams
- Illustrate expertise and practice in user-centered design, including the creation of personas, scenarios
- To act as a specialist in UX&D for assuring BBC digital products and services are usable by our audiences
- To define and manage all aspects of the user testing process and ensure all significant findings are fed back to Creative Directors and other key stakeholders
- To define, manage and implement all aspects of research during the design life cycle
- To act as a specialist in UX&D for assuring BBC digital products and services are usable
- Familiarity with a broad range of design research methods - especially agile methods
9
Skills For Senior Design Researcher, Greenfield Labs Resume
- An outstanding project manager able to work fast on multiple, challenging and ambiguous assignments (help plan the customer event in Paris while executing a pilot study for a new mobile app with a customer in Texas)
- A traveler with empathy for customers’ needs and cultures around the world (half of our Compass customers are outside the US: Europe, UAE, Australia, etc. thus the job requires up to 30% travel)
- Work experience in user research with 1+ years of experience running research on software products
- Demonstrated experience with a wide variety of design
- Directly related experience
- Genuine interest in collaboration – we work in teams across diverse skill sets, problem-solving styles, and levels of seniority
10
Skills For Senior Design Researcher Resume
- Partner closely with program management, design,
- Experience utilizing a variety of qualitative research methods, including usability studies, heuristic and expert reviews, field studies, ethnography and participatory design
- Strong oral, written, and visual communication skills; can present findings concisely and effectively
- Experience working as a UX researcher
- Critical thinking to analyze and interpret data
- Lead or contribute in productive brainstorm sessions and concept creation workshops
- Research design: defining research questions, creating the research approach and participant recruitment plan, and selecting appropriate methods of data collection and analysis
List of Typical Responsibilities For a Senior Design Researcher Resume
1
Responsibilities For Senior Design Researcher, Greenfield Labs Resume
- Strong analytical-thinking and numeracy, and excellent attention to detail
- Demonstrated competence and experience in the design and conduct of qualitative research to inform product strategy and design
- Skills with various physiological and environmental sensors, both wearable and stationary, and literacy in related software
- Experience performing research in Design Sprints, Agile Development models and running large projects/programs which span multiple months
- Demonstrated ability to contribute to collaborative, cross-functional teams in challenging projects and circumstances
- Strong aptitude for project management, schedules, and managing complexity
- The ability to prioritise and plan own work, to perform well under pressure and to multiple, tight deadlines
- Understand and fiercely advocate for the experience throughout all stages of the customer journey
2
Responsibilities For Senior Design Researcher Resume
- Experience with a wide range of research methodologies, qual and quant
- Work with the Design crew to craft meaningful, impactful, and ethical AI experiences for your product areas
- Experience with analog and digital user interactions
- User experience, design research, or equivalent
- Experience with and interest in a complex space such as commercial audience, education, CRM or other business-to-business tools and applications
3
Responsibilities For Senior Design Researcher, Greenfield Labs Resume
- Collaborate with teammates to translate insights into powerful stories and strategic designs for innovative products, services, and experiences
- Providing consultation to engineering and development partners in framing their business questions and develop an appropriate analytical plan
- Providing thought leadership by identifying and recommending research methods or analytical approaches that address short and long-term business objectives
- Bring team members and key stakeholders on the journey by informing and inspiring them
- Generating actionable user research insights to help stakeholder teams drive better decision making
- Executing research, analyze, and present insights to ensure a holistic understanding of the user and their habits and motivations
4
Responsibilities For Senior Design Researcher Resume
- Contributing to building a world-class research organization
- Understanding of or interest in service design, product design, and digital product strategy
- Lead the research portion of projects, from scoping and planning to conducting, synthesizing and communicating the insights
- Participate in designing and conducting research studies related to architectural design
- Focus on the nexus between human, building and organizational wellbeing within corporate and mixed used environments
- Work with research partners (analytics & marketing research) to gather existing data and coordinate research efforts
- Work on architectural projects as a wellbeing advisor and design researcher
- Develop new platforms for bridging research and design
- Develop data-supported insights to inform Product Strategy
5
Responsibilities For Senior Design Researcher, Greenfield Labs Resume
- Design, execute, and/or commission of qual and quant research
- Drive squads'/teams' use of collaborative design research processes
- Contribute to collaborative strategy, product, and service design
- Contribute to practice development for design research / strategic design
- Experience across mixed-methods research, including fundamentals of qualitative, quantitative, analytics, and experimentation approaches with deep expertise in qualitative methods
- Proven ability to turn research results into actionable insights, delivered with clarity and packaged into compelling stories
- Tertiary qualification in related discipline (e.g., HCI, social sciences, psychology, economics, anthropology, sociology, business or marketing - with a strong research focus)
6
Responsibilities For Senior Design Researcher Resume
- Experience in applied research and design-thinking
- Collaborate with designers to deliver outstanding experiences
- Partner with designers, program management, and other stakeholders to prioritize research
- To act as a Human-Computer Interaction specialist in UX&D who ensures that BBC products and services deliver a great user experience to all of our audience
- To define and manage all aspects of the research process and ensure all significant findings are fed back to Creative Directors and other key stakeholders
- To engage the User Experience Design team and other key stakeholders in the user centred design process thus ensuring that user research is at the heart of design decision making
- Act as a discipline advocate and finds ways to accomplish more by enabling others
- Act as a constructive critic of design work, spark creativity, and actively participate in deriving a vision that aligns with organizational goals
- Breadth and depth in Research and Design that complements your colleagues in the Shared Engineering Services team
7
Responsibilities For Senior Design Researcher, Greenfield Labs Resume
- Investigate new research methodologies and ensure the team are kept up to date with advances within the field
- Help to rationalize and clarify ambiguous problems
- Experience employing User-Centered Design methodologies, including need finding interviews, heuristic analyses, design evaluations, survey design and iterative design cycles
- Experience with voice agents, conversational UI and AI services
- Conduct analyses that can help product teams explain the context behind their business metrics results, through a detailed breakdown of the behaviors and characteristics that users exhibit while using the product
- Proactively engage in a culture of peer review, both as a reviewer and a reviewee. We pride ourselves on a data-driven culture, and as such, value transparency, cross-sharing, and respectful critiques to put forward our best analysis for each and every research question
- Collaborate with other Researchers, Designers, and Content Publishers to design and deliver outstanding experiences
8
Responsibilities For Senior Design Researcher Resume
- Work in an agile environment with key disciplines to prioritize research and business questions
- Drives collaboration across multiple feature teams and ensures that the right people with the right knowledge and expertise are involved
- Visually and verbally communicate research findings in both peer-reviewed forums and main stream media
- Develop new tools and technologies for investigation, and seamless integration into practice
- Have devised novel research methods to address special aspects or constraints of a project
9
Responsibilities For Senior Design Researcher, Greenfield Labs Resume
- Mastery of both qualitative and quantitative research methods
- A working knowledge of research methods including experimental design, generating research plans, defining and tracking user experience metrics, data analyses (qual and quant), data synthesis, and coordinating work on multiple products/releases
- Industry experience conducting user research and effectively partnering with development teams to improve the user experience based on research results
- Experience with methods for driving empathy through research and activation
- Solid knowledge of the landscape of user research methodologies – best practices and hands on experience with usability studies, interviews, site visits, surveys, card sorts etc
- Proven track record experimenting with research methods
- Sound ability to scope, plan, execute and analyze qualitative research
- To manage a team of HCI specialists ensuring the team’s workload is correctly distributed, and individuals are contributing to the overall development of the teams’ skills, profile and influence
10
Responsibilities For Senior Design Researcher Resume
- Provide expert HCI research advice on projects across a range of scales, working with a mix of in-house teams, design agencies, or software vendors and integrators to ensure the best possible experience. Working for equality of opportunity
- Proactively and routinely share fact-based, forward-thinking customer insights
- Contribute to the wider UX community in the BBC
- Craft and communicate compelling human-centered stories that articulate an engaging narrative and clear rationale, providing the foundation for designing impactful products, services, and experiences
- Identify strategic opportunities for design research process improvements to inspire innovation, guide decision making, challenge existing paradigms an drive experience evolution
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