RN Navigator Resume Sample

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Bell Jones
958 Naomie Rapids,  Los Angeles, CA
+1 (555) 581 3119

Work Experience

RN Navigator
10/2016 - PRESENT
Houston, TX
  • Initially reviews the referred patient’s diagnosis, medical history, and physician disposition and effectively communicates this information to the patient
  • Provides extensive and effective education to the patient
  • Directs patients to facilities of choice when pre-appointment treatment is recommended and facilitates prescriptions and appointments to these facilities
  • Assists physicians and patients in coordination of care of spine patients with other health care professionals
  • Refers patients to other community resources, as necessary
  • Organizes and facilitates access for referrals and to tests, procedures and results
  • Identifies financial aspects of care and assists patients in optimizing their resources
  • Communicates physician disposition and/or patient response to recommendations to the Primary Care or referring practitioner
Lung Cancer Screening Program RN Navigator
04/2011 - 04/2016
Chicago, IL
  • Serves as a point of contact for referring physicians, patients, and caregivers to assist with patient scheduling and coordination of care
  • Serves as an essential link between patients and all other care providers and functions as a patient advocate to help the patient and family along the health care continuum
  • Responsible for outreach efforts based on registries and other tools to help close patient care gaps, facilitate referrals, and other services as needed to promote highest quality of care, and optimum health
  • Consistently maintains a customer service focus when patient care
  • Assists patients in understanding their diagnosis, treatments options, and resources available, including educating eligible patients about appropriate clinical research studies and technologies
  • Partners with patients, families, the interdisciplinary team, and community resources to provide well-coordinated, timely, compassionate, exemplary, interdisciplinary care
  • Assess patient needs upon initial encounter and periodically throughout navigation, matching unmet needs with appropriate services and referrals and support services such as dietitians, providers, social work and financial services
  • Identifies potential and realized barriers to care (e.g., transportation, child care, elder care, housing, language, culture, literacy, role disparity, psychosocial, employment, financial, insurance) and facilitates referrals as appropriate to mitigate barriers
03/2005 - 10/2010
New York, NY
  • Develops or uses appropriate assessment tools (e.g., distress thermometer, pain scale, fatigue scale, performance status) to promote a consistent, holistic plan of care
  • Communication5.1 Demonstrates positive communication skills with patients, families and co-workers.5.2 Promotes positive communication in peer interactions.5.3 Communicates effectively with the interprofessional team to effectively and efficiently provide high quality patient care
  • Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions
  • Provides education, emotional support and direction as determined by the physician leadership of the Oncology intra-disciplinary team to specific patients. Communicates and coordinates the plan of care with the patient
  • Works as the patient's advocate necessitating a seamless continuum of care. Involves family/guardian in plan of care, and conducts patient and family education as appropriate. Explores the patient's understanding and knowledge of current health status
  • Ensures patient has full access to all of the services and support resources as needed. (e.g., financial advisement, nutrition education, counseling support)
  • Demonstrates quality management program and/or other process improvement for the Cancer Care Center and participates in quality improvement process initiatives as it relates to this program


Grace University
2001 - 2005
Bachelor's Degree in Nursing

Professional Skills

  • Excellent telephone and communication skills with the ability to interact with all customers
  • Strong psychosocial assessment and clinical skills
  • Experience working as part of an interdisciplinary care team. Experience developing multi-disciplinary service lines and programs
  • Nursing experience in community nursing, critical care or emergency department experience
  • Demonstrates the knowledge, skill and coordination to provide nursing care and guidance to the patient from first contact and throughout the continuum of care.
  • Case management or Clinical Trial Nurse experience strongly desired
  • Above average investigative skills with detail orientation

How to write RN Navigator Resume

RN Navigator role is responsible for patient, nursing, clinical, oncology, advanced, focus, coordination, maintenance, education, training.
To write great resume for rn navigator job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For RN Navigator Resume

The section contact information is important in your rn navigator resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your RN Navigator Resume

The section work experience is an essential part of your rn navigator resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous rn navigator responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular rn navigator position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative RN Navigator resume experience can include:

  • Excellent interpersonal communication and negotiation skills. Strong analytical, data management and computer skills
  • Coordinates and prioritizes multiple activities to effectively meet clinic needs
  • Experience/knowledge in community health setting/services desirable
  • Three (3) or more years of outpatient experience in a healthcare setting
  • Experience and training in quality improvement
  • Experience in either Operating Room or Pre/Post Op

Education on a RN Navigator Resume

Make sure to make education a priority on your rn navigator resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your rn navigator experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in RN Navigator Resume

When listing skills on your rn navigator resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical rn navigator skills:

  • Relevant clinical experience, case management experience desired
  • Effectively communicates verbally with patients, family, and staff treatment plan. Documents interventions timely in clinical record
  • Nursing experience in the neuroscience or orthopedic inpatient setting
  • Experience in a clinical setting
  • Current/valid RN license from the state licensing board required
  • Three (3) or more years of clinical nursing experience as Registered Nurse

List of Typical Experience For a RN Navigator Resume


Experience For RN Patient Navigator Resume

  • Develops program and system for assessing and supporting Imaging patients in conjunction with their medical provider
  • Coordinates long-term follow-up and tracking of patient outcomes according to established Clinic protocols
  • Works with Pre-Op providers and PCP's in obtaining additional tests/forms
  • Ensures the patient is ready for surgery by checking the H and P is complete, labs and tests are reviewed and OK
  • Initiates communication with patients upon learning they have suspicious or other positive findings
  • Develops standards, policies, procedures, and protocols to support the Navigator Program
  • Performs essential collection and dissemination of information for all financial resources, pre-authorization, clinical trial adherence and grant opportunities as needed by the patient. Works closely with patient accounts to assure accuracy of charges

Experience For Lung Cancer Screening Program RN Navigator Resume

  • Provides communication to the primary care provider about the patient's plan of care, and educates the PCP on the role of the navigator. Keeps the PCP in the loop of the treatment plan and also provides a seamless "hand off" of the patient back into their primary care post treatment
  • Serves as primary point of patient intake and conducts patient triage. Makes initial and ongoing assessments of patient needs (clinical, emotional and social) and makes appropriate recommendations or referrals for care
  • Facilitates the timely completion and confidential reporting of diagnostic testing results to patients and families with interpretation, as well as to ordering clinicians through active tracking of ordered tests
  • Promotes awareness and represents the clinic within the community increasing awareness of services provided, conducting screenings, providing community education, and other community outreach
  • Monitors, analyzes, and reports to clinic governing body clinical and operational key indicators and identifies opportunities for performance improvement
  • Documents coordinator and patient interactions in electronic or hardcopy chart in a manner consistent with hospital standards
  • Creates reports from patient data such as volumes and outcomes

Experience For RN Complex GI Navigator Resume

  • ?Resource to ensure that the pre anesthesia requirements are completed
  • Serves as a liaison to the surgeons office
  • Maintains knowledge of all tests, medications, and possible contraindications associated with anestheisa
  • Monitors and updates the surgical clearance workque
  • Completion of Pre-Op checklists

Experience For Rn-navigator Resume

  • ?Performs the pre-day calls to patients having surgery, (including surgical report time, medications to take the morning of surgery following anesthesia guidelines)
  • Performs post-surgical/next day follow up calls to patients
  • Provides clinical coverage for either Pre/Post RN's or OR RN's
  • Assists OR Biller/Scheduler with final ASC schedule
  • Helps patients through the healthcare system by setting up patient’s appointments with the health care providers that are part of patient’s treatment plan
  • Has interest in and participates in the hospital’s involvement in cancer related clinical trials such as hospital and physician involvement in imaging related trials
  • Responsible for providing coaching to patients related to keeping follow up appointments

Experience For RN Navigator for Care Assure Program Resume

  • Utilizes professional and tactful communications to enhance center services
  • Acts to facilitate the interdisciplinary communication within the center to promote continuity of care
  • Facilitates office functions to promote continuity of center services
  • Applies professional nursing skills in the care and treatment of breast patients utilizing the four aspects of the nursing process: assessment, planning, implementation and evaluation
  • Utilizes other members of the health care team in assessing the patient and analyzes patient data. Assess learning needs of the patient and significant others. Gives accurate and complete information to patient and family
  • Maintains inventory of supplies and stocking various areas
  • Assists with a variety of procedures, exams and/or operation of diagnostic equipment as assigned (i.e., colposcoy, endoscopy, tympanometry, treadmill, etc.)
  • Follow up with patient at home or across the continuum
  • Assesses individual client educational needs through communications with various health team members and through client surveys, staff and medical staff feedback

Experience For RN, Navigator Resume

  • Assesses education needs of the client (patient, family, and medical professional) and provides instruction, materials, and recommendations adjusted to meet identified needs
  • Coordinates referrals to specialty physicians and ancillary services to insure decrease client anxiety and time from suspicion to diagnosis/treatment
  • Collaborates with other members of the health team to meet client/significant other needs
  • Ensure the client’s right to choice
  • Acts as a mentor and coach to new staff

Experience For Patient Navigator RN WAG Days Resume

  • O Provides clinical expertise in coordinating the evaluation of new patients entering the Emory and Grady Interventional Radiology system and serve as an ongoing clinical expert to patients and families
  • Coordinates pre and post surgical assessments, procedures and nursing care for Epilepsy patients, including insurance authorization, testing and education/instructions
  • Contacts patients discharged from the Emergency Department to assist with after care needs
  • Responsible for assessing identified patients needing assistance connecting with primary care, self-management programs, or chronic disease management resources available in the community
  • Makes referrals to appropriate health services based on identified needs
  • Works closely with a multidisciplinary team, community partners, and medical providers to reduce barriers to healthcare with a goal to reduce preventable emergency department visits and hospital admissions
  • Provides patient care coordination and follow up by working closely with the physician and multidisciplinary team
  • Functions as a liaison between the patient/family and physician by making follow up phone calls after discharge, communicating any current or potential issues to the PCP/Specialist or home care agency, and develops a rescue plan as needed
  • Collaborates closely with secondary providers (home health/DME, etc.) to coordinate services for patients post discharge

Experience For RN Navigator Days-mercy Hospital Resume

  • Plans individualized care in collaboration with the multidisciplinary team
  • Identifies and coordinates the care of disease specific population specific inpatients
  • Provides, reinforces, and documents patient and/or caregiver disease specific and health maintenance education
  • Identifies potential barriers to effective disease management and/or etiology for readmissions. Works with established multidisciplinary teams to develop appropriate interventions to address barriers
  • Implements a plan to address short and long term care needs
  • Manages and coordinates pre and post-discharge care to include

Experience For Rn-navigator Ortho Resume

  • Assists with evaluation of patient care outcomes
  • Assumes responsibility for professional development of self and contributes to and assists with the professional development of others at the Clinician 3 level
  • Collaborates with care management to evaluate and follow patients upon admission for potential needs, medication assistance and community resources
  • Serves as a clinical expert to assist orthopedic patients and their families “navigate” through the healthcare system throughout the course of their orthopedic care experience
  • One year of cardiovascular nursing experience required
  • Manages identified case load of active and follow up patients. Is able to juggle multiple priorities, time lines and can work under pressure
  • Assist in development and performance of service enhancement, educational activities, program evaluation and outcome research
  • Collaborates with physicians, clinical staff, hospital staff and outreach facilities to enhance coordination of patient care across the continuum. Participates in preoperative education through patient assessment, surgery scheduling, needs assessment, initiation of discharge planning and discharge follow-up
  • Oversees patient care delivery to maximize patient/ family/ physician satisfaction. Minimize risk of injury and negative outcomes to patients. Acts as an advocate for patients and family members and as a staff resource

Experience For Patient Navigator Rn Careavan Resume

  • Collaborates with Joint Camp coordinator(s) and serves as an alternate
  • Main point of contact for patients and families and serves as the liaison between patients and the healthcare system
  • Coordinates care with other health care disciplines such as primary care, pharmacy, hospital case manager/social worker, rehabilitation therapy, long term, skilled and home health providers. Connects patient with these services when necessary
  • Functions in clinic RN capacity to include but not limited to telephone triage, prescription refills, casting, rooming functions, dressing changes, stitch/staple removal, brace fitting, etc
  • Facilitates communication and provides care coordination along the continuum of care including inpatient care team as well as the physician and community care team

List of Typical Skills For a RN Navigator Resume


Skills For RN Patient Navigator Resume

  • Experience in an endoscopy procedure area
  • Experience as a project team leader
  • Experience in the areas of bariatric and weight management
  • Two years of experience as a Staff Registered Nurse in women's health required
  • Three years of experience required, with one year in specialty
  • Ensures an extraordinary customer experience.
  • Maintain detailed records to measure effectiveness of program and suggest ways to improve throughout the process.

Skills For Lung Cancer Screening Program RN Navigator Resume

  • Experience as a nurse navigator and/or patient educator
  • Works closely with Quality Improvement to record effectiveness of treatment plan
  • Breast Health Educator or Navigator Experience
  • Understanding of principles of outpatient case management and coordination
  • Responsible for organizing, scheduling and retrieving labs, diagnostic and necessary testing and reports for setting up all pre-operative procedures.
  • Serve as clinical nurse navigator for the neuroscience patients working
  • Engages in professional activities to stay abreast of industry innovations and standards to assist the center with new programming to fund our future
  • Knowledge/understanding of breast health, breast cancer and breast diagnostics

Skills For RN Complex GI Navigator Resume

  • Academic & Clinical training as a Registered Nurse
  • Graduation from an accredited nursing program required
  • Certification in oncology nursing at time of hire or within 18 months
  • Guide patients on treatment plans, next steps in appointments (i.e. surgical prep, imaging, labs, tests, which provider to see next, etc.)
  • Assist with scheduling follow-up appointments and provide information and reminders to patients and physicians offices.
  • Assists multidisciplinary team in implementing clinical plan of care.
  • Proactively enhances the discharge transition for patients with the goal of preventing readmissions

Skills For Rn-navigator Resume

  • Maintains communication channels with referring physicians and health care specialists to facilitate prompt patient follow-up and diagnosis
  • Participates in data collection and other quality reporting and improvement initiatives as directed
  • The navigator develops and implements specialty services, educational activities, program evaluation and outcome research
  • Special Benefit For External Hires Only - Limited Time Offer
  • Lead the navigation of spine patients in collaboration with the neurosurgery and orthopedic sections as well as the multidisciplinary team across the medical center

Skills For RN Navigator for Care Assure Program Resume

  • Closely with patients and families throughout the full continuum of care
  • Abstract, code and enter all TIA, CVA, Hemorrhagic strokes in the Get with the Guidelines registry database to provide stroke incidence and management information
  • Collection of clinical data to include but not limited to Chart review of clinic notes, patient registration forms, physician clinic visits and notes for data extraction purposes for potential patients for the National Neurosurgery and Quality Outcomes Project
  • Case Management experience is highly
  • Experience with breast cancer/women’s health

Skills For RN, Navigator Resume

  • Assertive and articulate in difficult situations; skilled in conflict management and resolution
  • Self-directed, autonomous, and able to set and achieve priorities
  • Develop nursing and medical education in accordance with neuroscience/spine data outliers
  • Participates in Community Education to promote growth
  • State of Florida License in Registered Nurse
  • Registed Nurse licensed in the State of Oregon

Skills For Patient Navigator RN WAG Days Resume

  • Oncology Certified Nurse (OCN) within 2 years of hire date
  • Registered Nurse in the state of Oregon
  • Work collaboratively with patients, physicians, hospital staff, office staff, volunteers, and community groups to promote optimal patient experience and utilization of resources
  • Understanding of performance improvement and research methodologies
  • Oncology Nurse Navigators (ONN) working with breast cancer patients required to obtain Certified Breast Care Nurse (CBCN) within 2 years of hire
  • Unencumbered professional licensure in Nursing in the State of Oregon
  • Board Certified in specialty or within two years of hire (i.e. CCRN, PCCN, ONC, SCRN, CNRN)

Skills For RN Navigator Days-mercy Hospital Resume

  • Fast paced environment with established time constraints
  • LVN would be considered as well
  • Current Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS) certification for Healthcare Providers
  • Knowledge of utilization review criteria and health care finances
  • Oncology Certified Nurse (OCN) within 2 years of hire
  • Current Registered Nurse license in the State of California

Skills For Rn-navigator Ortho Resume

  • Current Basic Life Support certification ( BLS )
  • Certified Bariatric Nurse (CBN) credential within 3 years of hire
  • If assigned to Oncology department: Certification by the Oncology Nursing Certification Corporation (ONCC) as an Oncology Certified Nurse (OCN) required within one year of date of hire
  • Experience, with one year in specialty
  • Two years oncology experience required
  • Current Washington State RN Licensure required
  • If assigned to Cardiology/EP department: Current Advanced Cardiac Life Support (ACLS) certification
  • Oncology experience relevant to breast cancer treatment, management, leadership and/or organizational experience required. Public speaking, comfortable working with physicians

Skills For Patient Navigator Rn Careavan Resume

  • Previous recent and relevant NICU experience required
  • Graduate from a NLN or AACN Accredited nursing program
  • Current Wisconsin or multi-state/compact state licensure as a Registered Nurse (RN) required by date of hire
  • Licensed as a registered nurse in the state of Virginia
  • Current RN license to practice in the state of Colorado
  • ACLS and PALS required (Perioperative only)

List of Typical Responsibilities For a RN Navigator Resume


Responsibilities For RN Patient Navigator Resume

  • Demonstrates effective communication and human relations skills that promote harmony and teamwork
  • Demonstrates the confidence, drive and ability to face and overcome obstacles to achieve organizational goals
  • Completes activities pertaining to achieving and maintaining quality measures related to payer contracts as indicated
  • Advocates for patients and families in preventing/resolving clinical issues; develops supportive unit practices and guidelines.
  • Certificate of qualification, Advanced Registered Nurse Practitioner according to the Kansas Nurse Practice Act
  • Ensures appropriate management/stabilization of chronic medical conditions to prevent readmission and promote optimal outcomes

Responsibilities For Lung Cancer Screening Program RN Navigator Resume

  • Ability for timely completion of initial assessment and plan of care including the patient, their support system, physician and other health team members to address condition, social determinants, and promote patient knowledge and behavior change
  • Develops relationships with and facilitates referrals to community resources including Skilled Nursing Facility (SNF), Rehab, Long Term Acute Care (LTAC), Home Health, Hospice, Palliative Care, Transportation, Medication Asst., DME, and other community resources
  • Exhibits behaviors and actions which create a high level of patient satisfaction, contributes to positive patient relations and reflects respect for a patient's rights, needs and confidentiality
  • Perform ongoing essential Care Coordination activities of assessment, barrier and strengths identification, planning, implementation, coordination, monitoring, and evaluation of patients. Implements practice/action to overcome barriers to care
  • Meets all general requirements, annual competencies, and maintains knowledge of all regulatory Federal, State, Local regulations and VBP contract requirements
  • Demonstrates behaviors and actions that support the mission, goals, and operations of the CHRISTUS Health System and which contribute to continuous quality improvement
  • Track outcomes of referrals and treatments.

Responsibilities For RN Complex GI Navigator Resume

  • Develop patient education programs and tools.
  • Provides formal and informal education to other members of the health care team to achieve desired outcomes.
  • Coordinates and participates in community education programs, health fairs and local events.
  • Educates the patient and family on care specific guidelines and treatment options to enable patient-led treatment decisions. Educates and facilitates patient on introduction to program clinical trial information, resource referrals, and counseling.
  • Develops strong relationships with physicians, their office staff, community resources and healthcare providers to assure effective communication in patient care. Serves as a liaison between clinical specialists, primary care physicians and patients.
  • Serves on accreditation committees for the specialty of practice.
  • Patient Navigator certificate

Responsibilities For Rn-navigator Resume

  • Additional desired qualities
  • Assists patient and family in identifying and accessing appropriate institutional and community resources. Implements appropriate care intervention and follow-up to ensure patients receive timely care, preventing delays and access to appropriate services and follow up instructions from managing physicians. Interacts with other hospital departments in fulfilling the needs of the patients
  • Makes initial and ongoing assessments of patient needs (clinical, emotional and social) and makes appropriate recommendations or referrals for care. Facilitates the timely completion and confidential reporting of diagnostic testing results to patients and families with interpretation, as well as to ordering clinicians through active tracking of ordered tests
  • Recognizes that variables such as age, race, nationality, culture, disease-causing vulnerabilities, and socio-economic factors affect the patient populations under their care as defined in the unit’s provision of care statement. Uses interventions appropriate to these factors (e.g., Interpreter, dietary preferences, social services consultation, etc.)

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