Residential Supervisor Resume Sample

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Coby Gerhold
771 Stamm Haven,  Chicago, IL
+1 (555) 456 5269

Work Experience

Residential Escrow Supervisor
06/2017 - PRESENT
Boston, MA
  • Discusses and recommends any action to be taken regarding performance management issues of team member(s)
  • Provides direction to staff for the disposition of complex loans/issues; performs quality control checks on randomly selected files to ensure bank policies are followed
  • Resolves day-to-day issues, answers questions, and resolves problems
  • Provides input to establishing processing metrics and department goals, and implements tactics to ensure metrics and/or goals are met or exceeded
  • Implements and monitors policy and procedural changes that affect areas of responsibility as determined by the Manager
  • Ensure full compliance with bank policies and procedures, all state and federal regulations
  • Ensure bank’s risk vision and risk management policies/programs are understood and adhered to by all team members
  • Identifies potential risk associated but not limited to identity theft, consumer compliance, fair lending, money laundering and consumer privacy
  • Develop and monitor shift schedules for 24 hour, 7 day per week coverage
Residential Loan Collection Supervisor
08/2010 - 04/2017
Dallas, TX
  • Assist in development and implementation of new and revised policies, procedures, budgets, inventories, and programs affecting residential living
  • Plan, coordinate and supervise activities
  • Ensure records are accurate and up to date including case notes in CIS
  • Provide support and guidance to staff dealing with behavior of students and resolving situations
  • Help Account or Field Operations Manager identify, meet and exceed the needs of the customer
  • Assist Account or Field Operations Manager manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists
  • Current state issued driver’s license, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required
  • Conducts small group meetings, operations dormitory, coordinate services and resolves problems
Supervisor Residential
11/2007 - 04/2010
Detroit, MI
  • Maintain students' folders and logs: Dorm activity, pack out, medication disbursement, and work orders
  • Observation and monitoring of staff
  • Restock dorm supplies, prepares student luggage for shipping
  • Ensures supplies are delivered to each dorm in a timely manner
  • Ensures all Social Development programs or procedures are implemented in the dormitories
  • Provides training to staff and students
  • Responsible for oversight of multiple residential sites throughout Harrisonville and Belton
  • Responsible for maintaining required staffing at each residential site per the clients support plan
  • Provides case management reviews and case supervision. Participates in the review and matching of new clients


Johnson & Wales University
2002 - 2007
Bachelor's Degree in Hospitality

Professional Skills

  • Functional competencies in food production/services and computer skills in word processing and spreadsheets
  • One year experience in a foods-related area
  • Experience in a financial institutional, preferably in a loan operation’s role. , Required
  • Knowledge of University and Purdue Dining & Catering policies and procedures
  • Clean driving record with no more than 5 points
  • Armed Upscale Security Officer
  • Enforcement of Contract Standards

How to write Residential Supervisor Resume

Residential Supervisor role is responsible for shipping, security, training, retail, travel, health, word, general, education, compliance.
To write great resume for residential supervisor job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Residential Supervisor Resume

The section contact information is important in your residential supervisor resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Residential Supervisor Resume

The section work experience is an essential part of your residential supervisor resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous residential supervisor responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular residential supervisor position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Residential Supervisor resume experience can include:

  • Edits and approves direct care staffing hours to ensure accuracy of hours worked
  • Introduce retailers, dealers and manufacturers to the clients’ programs; establish relationships and actively maintain those relationships over time
  • Evaluate internal productivity goals and objectives, ensuring that they support the Bank’s over-all objectives. Provide reporting colleagues with documentation that details the successes or challenges in meeting the objectives to ensure focus and consistency in processes. Ensure Reg B, Reg Z, RESPA, TILA and all other regulatory requirments are met in processing and closing

Education on a Residential Supervisor Resume

Make sure to make education a priority on your residential supervisor resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your residential supervisor experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Residential Supervisor Resume

When listing skills on your residential supervisor resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical residential supervisor skills:

  • 2nd shift with ability to flex hours
  • Certification in ServeSafe sanitation program or ability to become certified within one year
  • Pass drug screen and physical
  • Develops and ensures implementation of individual program plans and daily schedules for all consumers. Monitors adherence to treatment plans. Regularly reviews clients records to monitor home visits
  • Participates in the hiring process for direct care staff and provides training to staff to ensure quality supports are provided to individuals residing at each location
  • Provide supervision of security officers, as well as overseeing the staffing, scheduling and on-site training for security officers

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