Program Consultant Resume Sample

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Ollie Crist
831 Russ Ways,  Chicago,  IL
+1 (555) 805 8487

Work Experience


Senior Program Consultant
11/2016 - PRESENT
Philadelphia, PA
  • Solicits feedback from staff about the impact of his/her own behavior
  • Critically review and challenge each offices’ assertions and data related to performance measurement and management
  • Conduct reviews of marketing materials to assess compliance with fair and responsible banking requirements in support of the Bank’s centralized review process
  • Conduct reviews of the bank’s third party relationships for fair and responsible banking risks including adherence to regulatory guidance related to third party risk management
  • Collaborate with, and serve as primary FRBD liaison to, Business Line/Business Unit (BL/BU) and risk personnel in order to oversee and maintain the program activities at the BL/BU level
  • Maintain expertise of business processes, practices and procedures applicable to fair and responsible banking relative to the assigned BL/BU
  • Advise, guide, and partner with business lines as well as second line of defense personnel in the development and implementation of fair and responsible banking controls
  • Perform assessments of business changes such as new or changed processes, practices or products through the Business Change Risk Assessment process, and recommend and review associated risk mitigation plans
Program Consultant
05/2014 - 06/2016
Chicago, IL
  • Strong business acumen and interest in business processes
  • Solid knowledge of object-oriented programing and design principles, such as Javascript, Node.js, XML, XSLT, Java, C#, Python, SQL, HTML, CSS or related languages
  • Builds and maintains strong relationships with clients and their representatives
  • Strives to resolve client’s requests and provides accurate information. Handles stress appropriately while maintaining performance and diplomacy
  • Utilizes problem solving and conflict resolution skills
  • Exhibits confidence and an energetic phone presence
  • Provide distinctive service, defined as “better or much better” than our competition, and measured by surveying our clients
  • Clarify and simplify complex regulations and concepts for clients and colleagues
Assistant Program Consultant
03/2008 - 02/2014
Houston, TX
  • Review internal and external materials (e.g. marketing, disclosures, and procedures) submitted through the Compliance Material Review and Approval process
  • Perform reviews of the bank’s overarching credit policies for fair and responsible banking risk
  • Perform assessments of the BL/BU Fair and Responsible Banking Programs
  • The Appirio Way project implementation methodology
  • Consulting project roles (i.e. Business Analyst, Tech Lead, Project Manager, and Integration Consultants)
  • Insight into each of our consulting practices
  • Training and certifications on cloud technologies
  • Professional Development: Predictive Index Assessment, conflict management, leading high-impact presentations
  • Shadowing opportunities with project teams

Education


California State University Channel Islands
2003 - 2008
Bachelor's Degree in Computer Science

Professional Skills


  • Excellent writing skills and strong verbal communication skills
  • Excellent organizational skills, prioritizing and multi-tasking
  • Strong decision making skills and proven ability to influence others
  • Experience with forecasting, P&L ownership and business case development. Strong analytical skills
  • Self-directed, strong project management and prioritization skills
  • Strong communications skills to deliver Steering Committee strategy, annual objectives and McKesson’s BC/DR vision
  • Experience in skills coaching

How to write Program Consultant Resume

Program Consultant role is responsible for interpersonal, health, communications, credit, finance, training, integration, database, recruiting, auditing.
To write great resume for program consultant job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Program Consultant Resume

The section contact information is important in your program consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Program Consultant Resume

The section work experience is an essential part of your program consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous program consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular program consultant position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Program Consultant resume experience can include:

  • Self-motivated, with strong communication skills
  • Strong communication skills and ability to simplify complexity
  • Solve problems, manage multiple assignments and use time management skills to prioritize workload
  • Excellent verbal, written and analytical skills; ability to communicate risks and recommendations clearly and concisely
  • Good interpersonal people skills and ability to maintain sensitive information in confidence
  • Experience as a trainer,experience designing and developing training

Education on a Program Consultant Resume

Make sure to make education a priority on your program consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your program consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Program Consultant Resume

When listing skills on your program consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical program consultant skills:

  • Strong English language skills for use in proof reading, editing, and composition
  • Strong organizational, writing, and communication skills
  • Strong analytical skills to examine processes focusing on improved efficiencies and cost savings
  • Excellent grammar and written and oral communication skills
  • Highly developed communication skills including experience with web-based education and outreach
  • Seeking program manager/consultant with proven experience delivering and managing large scale programs/projects

List of Typical Experience For a Program Consultant Resume

1

Experience For Human Services Program Consultant Resume

  • Demonstrated experience managing time-sensitive projects, with demonstrated ability to organize, plan, prioritize, and manage personal and team work
  • Consultative or needs-based selling skills
  • Exceptional oral, written communication, and problem solving skills are necessary
  • Exceptional oral, written communication and problem solving skills are necessary
  • Project management experience, preferably spanning a cross functional organization including sales, IT and marketing
2

Experience For Provider Quality Program Consultant Resume

  • Experience advising or assisting early childhood practitioners with career planning or advancement
  • Experience using adult learning theory to design, develop, and deliver training
  • Experience developing and/or providing community-based outreach and/or intervention
  • Experience with implementing MCPs and drafting an annual SOA consistent with OMB Circular A-123
  • Experience interpreting and applying laws, regulations, rules, policies, and procedures
  • Experience conducting data analysis and program evaluation
3

Experience For Intercultural Program Consultant Resume

  • Experience marketing to small business or consumer customers
  • Experience in external client facing program management
  • Project management experience leading cross functional teams
  • Experience giving presentations that impact and influence others
  • Experience in data collection and management, using varied methods to verify information and analyze documentation for accuracy
  • Operate flexibly and independently when appropriate
  • Maintain good communication and relationships with colleagues in the Intercultural department and colleagues in other departments
  • Proven ability to be proactive in problem identification and solution development
  • 18 months experience in health care services or medical assistance in governmental, community or private human support services agency or medical provider
4

Experience For CLM Program Consultant Resume

  • Proven ability to engage new stakeholders, coordinate team members across different teams, and drive results in multiple business organizations
  • Leadership experience in multi-discipline, high-performance work teams/groups
  • Disease State experience/expertise
  • M&E program experience
  • Process documentation and process improvement experience
  • Establishes and maintains effective relations with local law enforcement, the legal profession, and court administrators
  • Operating in line with Oracle’s processes/procedures
5

Experience For Senior Program Consultant Resume

  • Share responsibility for planning, coordinating and implementing grant activities and required reporting
  • Drive Scholar presentations weekly, including managing senior staff schedules and preparing presentation materials ahead of deadlines
  • Responsible for developing training manuals and training new users on the technology platforms.
  • Produce high quality written work products, including summarizing and concluding on work performed
  • Maintain the Missing Person’s database including developing procedures and quality assurances for the MPC
  • Connect with Lilly people who are operating in the same space to share learning and best practice
  • Respond to all requests for information and data within three (3) working days and provide training and technical assistance as requested and/or required
  • Assists in developing provider agreements and ensures that they are implemented according to established policies, rules, and business procedures
6

Experience For Ascend Program Consultant Resume

  • Advanced problem solving and decision making ability
  • Know, understand and provide training and technical assistance regarding the Individualized Family Service Plan and the concept of family centered services
  • Provide training and technical assistance regarding research based early intervention practices and principles
  • Assists in the development, data gathering, and writing of the State Performance plan and Annual Performance Report
  • Plan and schedule user training related to the project’s implementation
  • Create and implement marketing and communication plans to support program growth goals
  • Navigate daily tasks of sales calling and task assignment
7

Experience For Customer Program Consultant Resume

  • Proficiency in Microsoft Excel (or other data analytic software) and Microsoft work (or other work processing systems)
  • Document and analyze audit testing of controls are implemented to appropriately mitigate
  • Proficiency in utilizing Microsoft Office applications
  • Knowledge of federal/state/local programs including eligibility criteria
  • Work cross functionally including alliance partners
  • Structured, detail oriented and analytical approach to problem solving
  • Progressive responsibility managing multiple large complex initiatives/projects
  • Ability and willingness to travel, including overnight stays
  • DoD Program Management, Systems Engineering (SPRDE), or Test and Evaluation Certification
8

Experience For Stars Program Consultant Resume

  • Apply critical thinking to a variety of client or customer-related program challenges and initiatives
  • Apply leadership project management for planning and implementation of programs and projects
  • Certification as a Thinking for a Change trainer
  • Travel up to 25% or more and an interest in traveling in the future
  • Assists with administration of the PEAK program with primary responsibilities including the review of PEAK quarterly, annual and biennial verification reports
9

Experience For Ethics Program Consultant, Senior Resume

  • Assists with application review, agreement and addendum drafting, and associated data entry in SalesForce
  • Monitors program compliance and drafts company default notices, including agreement benefit term reduction(s), agreement termination and benefit repayment
  • Coordinates the Kansas Missing Persons Clearinghouse in accordance with K.S.A. 75-712d
  • Serves as the State contact for agency as it relates to missing persons nationwide
  • Maintain KBI Missing/Unidentified person cases in NCIC
  • Assist in identifying methods and techniques for enhanced data collection
  • Manage trafficking related tips and leads generated by or shared to the KBI from partner agencies and organizations
10

Experience For Consumer Experience Program Consultant Resume

  • Provide assistance by sharing needed support and resource information available through social, health, and education agencies
  • Model appropriate and positive problem-solving behavior at all times
  • Facilitates communication between multiple agencies providing services to children with disabilities
  • Represents ESIT and presents at national leadership conferences and statewide quarterly technical assistance and training meetings
  • Comprehensive knowledge of conducting behavioral interviews
  • Conduct on-site customer facility assessments to identify energy efficiency project opportunities and what services CLEAResult can offer to effectively support the customer’s project through completion
  • Lead in planning projects, including requirements, design, construction, testing, acceptance, implementation and post-implementation review of project deliverables. Provide assistance and mentor all HNM employees on project management related issues
  • Define and negotiate Project Scope and Deliverables

List of Typical Skills For a Program Consultant Resume

1

Skills For Human Services Program Consultant Resume

  • Prior experience working for a law enforcement agency or in a position regularly interacting with law enforcement
  • Experience in providing or guiding evidence based public health practice and program evaluation at the state, global and/or local level
  • Soft skills training: DISC Assessment, conflict management, giving high-impact presentations
  • Experience with multiple full lifecycle (SDLC & AGILE) projects with strong understanding of how each phase fits into the overall lifecycle
  • Initiative and critical thinking skills
  • Basic math skills w/emphasis on creative problem solving
2

Skills For Provider Quality Program Consultant Resume

  • Public Health Data analysis skills
  • Communicate effectively both orally and in writing to diverse audiences
  • Experience applying public health principles and evidence based public health practice
  • Effectively lead meetings and make presentations
  • Training program development experience
  • Six months of experience in planning, implementing and monitoring activities relevant to the agency’s programs
3

Skills For Intercultural Program Consultant Resume

  • One year of experience in planning, implementing and monitoring activities relevant to the agency’s programs
  • Experience with web-based communications systems including report writing and public presentations
  • Experience working with Federal Regulations 49 CFR regarding DBE Program
  • Experience developing and delivering presentations to diverse audiences
  • Experience with developing and acting on deep customer insights
4

Skills For CLM Program Consultant Resume

  • Experience in owning and maintaining Enterprise level Bill of Materials
  • Experience creating WBTs utilizing Articulate Storyline
  • Or 60 semester hours of college credit, and one year of experience working with programs serving offenders or other high risk - need population
  • Experience working and communicating in a professional environment
  • Good working knowledge of banking products, services, and operations
  • Two years’ experience in teaching and training individuals and small and large groups
5

Skills For Senior Program Consultant Resume

  • Experience using MS Office, Adobe Acrobat, Photoshop or other publishing tools
  • Experience in tracking program data and grant monitoring
  • Experience reading complex governmental regulations, writing notices and other professional correspondence
  • Knowledge of and/or experience working with the Kansas Offender Registration Act
  • Experience reviewing National Crime Information Center (NCIC) and Kansas Criminal History records
6

Skills For Ascend Program Consultant Resume

  • Experience training groups of 10 or more individuals
  • Experience conducting audits and quality assurance
  • Experience leading through ambiguity to create direction
  • Leadership experience and adaptability when facing unique challenges encountered on project/program
  • Experience in servicing internal and external customers across diverse environments
7

Skills For Customer Program Consultant Resume

  • Strong problem solving / analytical ability
  • Experience and knowledge of fair lending and UDAAP
  • Two years of experience determining Medicaid or other programs
  • Two years’ experience working independently in deadline situations
  • Two years’ experience in data analysis and preparing reports based on data
  • Experience with Federal Regulations 49 CFR regarding DBE Program
  • Two years of experience determining Medicaid eligibility
  • Experience communicating with public audiences to disseminate information and ideas
8

Skills For Stars Program Consultant Resume

  • Strong ethics including confidentiality and conflict of interest
  • Experience interpreting law, statutes, policies, rules, regulations, and administrative codes
  • Experience involving knowledge of medical terminology related to disabilities
  • Work independently and prioritizing assigned work
  • Independent, complex work experience in administrative support
  • Experience with communicable disease, substance abuse or reproductive health programs
  • Experience working independently and with diverse groups
  • Experience working with public health studies and research
  • Knowledge of and experience with methods of data collection, analysis and evaluation
9

Skills For Ethics Program Consultant, Senior Resume

  • Experience implementing healthcare utilization management programs required
  • Demonstrated ability to communicate clearly and concisely, both orally and in writing with individuals and groups at all levels
  • Experience working with custom databases, on-line data collections systems, and program software application developers
  • One year of experience working with offenders or other high risk population
  • Juggle multiple priorities and deliverables amidst dynamic customer and vendor relationships within an Agile delivery framework
  • Considerable experience in the use of Microsoft Office (e.g. Excel, Word, Access and PowerPoint)
  • Work well with others at all organizational and skill levels
  • Experience within a criminal justice system
10

Skills For Consumer Experience Program Consultant Resume

  • Experience with requisition systems
  • Experience and proficiency with Microsoft Word, Excel, and PowerPoint
  • Experience in bank compliance risk management, consumer protection, legal, audit, or regulatory examination
  • Teaching and developing training materials
  • Working knowledge of Work First and Crisis Intervention and Low Income Energy Assistance Programs (LIEAP)
  • Training or certification in cognitive behavioral interventions

List of Typical Responsibilities For a Program Consultant Resume

1

Responsibilities For Human Services Program Consultant Resume

  • Identify costs and benefits of the project
  • Document and communicate process models, project scope, deliverables and commitments
  • Provide proactive and reactive consultation services to Scholars Program participants, both national and international
  • Maintain data integrity and execute logistical details flawlessly
  • Partner with the Center for Nonprofit Management on the Nonprofit Executive Scholars Program
  • Serve as the global, business facing owner of Dell Advantage’s new and expanding countries. Provide updates and represent the program on behalf of marketing
  • Secure Cartus Intercultural & Language Solutions’ position as provider of choice through exceptional customer service
  • Give feedback on systems and processes and suggest changes where appropriate
  • Develop and maintain relationships with internal/external resource people (client contacts, IAC’s, Program Specialists, Training Consultants, Account Managers)
2

Responsibilities For Provider Quality Program Consultant Resume

  • Performs medical record reviews at all relevant facilities, including physicians' offices, hospital, public and private outpatient facilities, nursing homes, medical examiners office, correction facilities and other locations as deemed necessary
  • Conducts regular onsite and telephone contact with official individuals responsible for HIV/AIDS case reporting from facilities, agencies or County Health Departments (CHD) to ensure prompt and accurate case reporting
  • Monitor and track HIV+ pregnant woman throughout Area 7 (Orange, Osceola and Seminole) as well as several other counties (Brevard, St. Lucie, Volusia, Duval, Polk, Lake, etc.) thru to birth
  • Monitor exposed peds for six months to assess whether HIV+ or HIV- and complete Exposed Perinatal Forms as required
  • Maintains confidentiality and security of client information 100% of the time in all aspects of work and work related activities, case reports and associated data and release of data and information in accordance with established protocols
  • Prepares necessary reports, case report updates and quarterly activity summaries
3

Responsibilities For Intercultural Program Consultant Resume

  • Develop and maintain effective working relationships with County Health Department personnel, official agencies, physicians, nurses, case managers, discharge planners, hospital staff and all other social service agencies and/or organizations and groups associated with HIV/AIDS who impact HIV/AIDS case reporting
  • Conduct special epidemiologic investigations upon request
  • Works with sensitive patient data providing technical and monitoring assistance and coordination of medical providers in Brevard, Orange, Osceola and Seminole counties
  • Work with the chosen medical providers to solicit randomly chosen patients for face-to-face interviews
  • Perform face-to-face behavioral interviews with patients who have given their consent to participate in the project
  • Obtain required patient medical information through chart abstractions of all patients who have given their consent to participate in the project
4

Responsibilities For CLM Program Consultant Resume

  • Maintains confidentiality and security of client information 100% of the time in all aspects of work and work related activities
  • Transfer medical record and patient interview data to headquarters in compliance with the established due dates and in compliance with information security requirements
  • Contact medical providers for estimated patients loads, and contact selected medical providers to solicit participation in the project and obtain lists of patients for the patient definition period by unique identifier from the chosen providers
  • Maintain incentives log provided by headquarters for all patients who consent to participate in the project
  • Conduct HIV surveillance case reports upon request
5

Responsibilities For Senior Program Consultant Resume

  • Knowledge of Management Control Programs and an annual Statements of Assurance (SOA) consistent with OMB Circular A-123
  • Review, edit, and coordinate three dozen annual statements of assurance from multiple offices and draft a final agency-wide SOA
  • Provides technical assistance to child care providers and county staff regarding payment processing and reporting issues in the Child Care Data Information System (CCIDS)
  • Six months of experience in planning, implementing and monitoring activities relevant
  • Survey development, administration, and basic analysis to determine program effectiveness
  • Using presentations, provide education and/or technical assistance to Georgia's first responders, medical providers, citizens, and partners
  • Monitor and evaluate county programs and operations to ensure compliance with state and federal regulations using the call tracking system
6

Responsibilities For Ascend Program Consultant Resume

  • Review and approve local health department action plans for addressing chronic disease and injury prevention
  • Monitor progress toward meeting local health department action plan objectives
  • Provides technical assistance (both formal and informal) on rules, policies, and state initiatives
  • Communicate regularly with appropriate personnel regarding problems or enhancements to operating systems and potential enhancements. Attend and conduct meetings regarding process improvements and provide reports and recommendation to Conservation and Topeka personnel as required
  • Work in conjunction with the Conservation Division Director, Conservation supervisors and staff and Topeka personnel to complete special projects such as planning and implementing the migration of data from the current system to a web-based platform. Input and approval are essential prior to implementing major changes
  • Act as a Commission liaison as needed. Provide presentations to Commission staff, state, federal and local staff, industry and the general public as assigned by the Conservation Division Director
  • Implement Yellow dot (recruitment of sites, planning and attendance at enrollment events, providing technical assistance to sites, creation of technical support materials) and conduct CarFit events
  • Review and interpret data to create targeted older driver safety outreach
7

Responsibilities For Customer Program Consultant Resume

  • Maintain knowledge of current trends and developments in older driver safety and healthy aging by reading technical reports, updates, books, journals, and other literature and attending related seminars and conferences. Applies pertinent new knowledge to recommend program, policy, and best practices
  • Facilitate and lead meetings with partners and with groups to further older driver safety and healthy aging
  • Ensure that program strategic plans are aligned with Agency and State objectives
  • Work as a team member responsible for responding to inquiries concerning the programs from county, state staff, recipients, advocates and other agencies as needed
  • Assist in monitoring the mandated USDA reporting requirements, which are essential to keep North Carolina in line with Federal regulations
  • Proactively reach out to prospects
  • Help other departments in our busier months
  • High motivation to hit daily, weekly and monthly goals
8

Responsibilities For Stars Program Consultant Resume

  • Creative in their sales environment and how they collaborate with other departments
  • Provide program information and assistance by interpreting applicable laws and regulation (e.g., eligibility requirements; redeterminations; appeals procedure) for clients/recipients, their representatives, legislators, service providers and County Departments of Job and Family Services via telephone inquiries or in writing
  • Receive, research, track and respond to statewide inquiries related to cash and food assistance policy and client specific information requests from state and federal legislators, the governor's office and other elected officials, and the public
  • Develop and/or revise standards and operational procedures to identify program implementation and policy deficiencies (e.g., misapplication of statutes and/or policies; eligibility worker errors; training needs)
  • Coordinate corrective action plans with other Bureaus and Sections within OFA
  • Make referrals to other nonprofit social services organizations
  • Provide training and technical assistance to local health departments and community partners on implementing policy, systems and environmental change strategies to prevent and control chronic disease and injury and address health equity
  • Contribute to the development and implementation of performance monitoring and evaluation tools
  • AND 18 months experience in delivery of human services, health care services, or medical assistance in governmental, community, private human support services agency, or medical provider
9

Responsibilities For Ethics Program Consultant, Senior Resume

  • Prior experience with HealthCare EDI and associated processes (Trading Partner Mgmt, Help Desk, Operations, file transmission, editing, translation, routing, balance & reconciliation, etc.) and/or HIPAA transactions (837, 835, 834, 820, 270/271, 276/277, 278, 275, etc.) would be ideal
  • Thorough understanding of WinCPMS is strongly desired for building projects and maintaining data
  • Demonstrated ability to integrate quantitative and qualitative information to draw conclusions and influence decisions
  • Direct experience in child care or early childhood education
  • Knowledge or previous experience with Federal and State laws and regulations, as well as contract compliance
10

Responsibilities For Consumer Experience Program Consultant Resume

  • Identify opportunities to improve and enhance current reports, increasing value and usability
  • Support the development of work plans and reporting on progress of activities
  • Support operations research activities including assessments and program evaluations
  • Completed an undergraduate core program in social or behavioral science, health or pre-medicine or comparable field
  • Experience with AF technology development or systems acquisition, including hands-on application of best practices in systems engineering, program management, or test and evaluation
  • Experience with solving systems engineering challenges associated with integrating aircraft, weapons, command and control, training systems, support equipment, and other hardware and software system elements
  • Experience with planning, architecting, awarding, or executing contracts with industry
  • Experience with military aviation operations

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