Processing Manager Resume Sample

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Kelsi Gutkowski
96403 Mueller Crossroad,  Phoenix, AZ
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Work Experience

Processing Manager
12/2016 - PRESENT
Houston, TX
  • Manage and track in-flight remediation projects ,highlight risks/barriers and manage governance for in flight remediation’s, track deliverables to ensure a successful remediation
  • Assists in utilizing customer feedback and measures customer service to improve service
  • Monitors and responds to complaints and incidents concerning the department and ensures resolution
  • Provide direction and coaching and training to team members
  • Complete employee objective setting, personal development plans and reviews (monthly 1:1, mid-year and year end) by deadlines
  • Invest in key talent, provide coaching, opportunity and career planning
  • Activity participate in talent management process and team sessions
  • Complete ownership of end-to-end processing of reconciliation output & timely escalation of issues. Thorough follow-up till the issue is resolved if the fix is outside the team’s span of control
  • Lead, develop, train and retain team of blending personnel to facilitate the incoming new production from distillery and blend as required for all associated bottling sites and customers
Transaction Processing Manager
12/2009 - 06/2016
Los Angeles, CA
  • Partners with Sales to ensure mortgage applications are originated efficiently so that loans are in compliance with all Company and regulatory requirements, especially as it pertains to processing
  • Trains, develops, and enhances performance management for a team of Processors, meeting with them on regular basis to ensure open, productive communication
  • Resolves complex problems and develops solutions on files to assure file transitions to underwriting within timeframe allowed
  • Reviews filesfor compliance with underwriting guidelines, and state and federal reporting guidelines
  • Ensures all suspenses are cleared the first week of the month; offers solutions for suspense related problems
  • Ensures monthly balancing accounts and troubleshooting reports are complete; assures all losses are reflected accurately
  • Maintains reporting for management review each month; maintains any and all other tracking reports for followups
  • Carries out management of policies, procedures, processes, losses, timelines, balancing, etc
Sec Processing Manager
01/2005 - 10/2009
Detroit, MI
  • Directing Others: Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator
  • Translate complex requirements and issues into simple terminology
  • Strong risk management capabilities required
  • Processing Management Manage the day to day operations of the Processing team
  • Assume ownership of policies and procedures
  • Ensure enforcement of compliance policies
  • Manage the delivery of outsourced services to ensure customer satisfaction


Ottawa University - Wisconsin Campus
2000 - 2005
Bachelor's Degree in Accounting

Professional Skills

  • Strong leadership skills with prior experience in banking operations
  • Lead by example, exhibiting a strong work ethic, a desire to continue learning and improving & strong time management, organizational & multi-tasking skills
  • Experience: Three years management experience in poultry processing or equivalent experience
  • Proven sound judgment and decision making skills
  • Technology savvy and resourceful with strong execution skills in handling process migrations
  • Strong technical skills using various web-based software systems
  • Excellent organisational skills as high turn around required

How to write Processing Manager Resume

Processing Manager role is responsible for software, mainframe, computer, interpersonal, engineering, insurance, training, powerpoint, coaching, leadership.
To write great resume for processing manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Processing Manager Resume

The section contact information is important in your processing manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Processing Manager Resume

The section work experience is an essential part of your processing manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous processing manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular processing manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Processing Manager resume experience can include:

  • Good time management skill to prioritize work and adhere to cutoffs
  • Excellent communication skills, verbal and written, are essential
  • Effectively develops organizational and prioritization capabilities and integration of objectives
  • Standby LC processing experience in major domestic or foreign bank with leadership/supervisory experience
  • Strong project management experience handling large projects would be an advantage
  • Previous proven Supervisory / Management experience

Education on a Processing Manager Resume

Make sure to make education a priority on your processing manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your processing manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Processing Manager Resume

When listing skills on your processing manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical processing manager skills:

  • Excellent organisational/ project management skills
  • Adaptability and creativity, strong analytical skills
  • Effective managerial and people management skills
  • Strong written, presentation and organizational skills
  • Excellent oral and written communication skills; attention to detail
  • Evaluating inquiry problems and ascertaining action steps needed for resolution and effectively communicate to all parties involved

List of Typical Experience For a Processing Manager Resume


Experience For Transaction Processing Manager Resume

  • People management/Soft Skills
  • Demonstrated leadership experience for a group of 10 or more team members
  • Demonstrated metrics development experience
  • Planning and controlling leaf processing to meet company’s requirements for a valid result
  • Experience in warehousing, maturing and/or liquid processing operations
  • Opportunity for self development within a growing area of the business with a strong pipeline of growth across both new and existing clients
  • Loan closing and funding experience Basic knowledge of loan documentation

Experience For Sterile Processing Manager Resume

  • Thorough working knowledge and demonstrated expertise in all areas of food/flavor processing, MSDS, Federal & local jurisdiction compliance
  • 4 years of experience preferably in Banking/Mortgage/Financial Analysis/Statement Spreading/Loan Operations
  • Experience in interpreting a situation and determining impact and next steps independently and how to escalate an issue
  • Standby LC processing experience in major domestic or foreign bank with ability to process and review Standby transactions
  • Central Sterile Processing experience is required
  • Experience with typical office equipment (e.g., phone, copier). Knowledge of numerous computer and inventory systems required
  • Position requires strong understanding of operational process (screening, funds transfer, accounting) and the ability to interpret regulatory requirements
  • Maintain and drive improvements in overall client experience
  • Sound knowledge on how to operate Multifonds system, Bloomberg, Interactive Data Corporation and Reuters

Experience For Sec Processing Manager Resume

  • Strong computer competence (Microsoft applications: Powerpoint, Excel and Macros)
  • Experience with ERP and data analysis
  • Good team player with the ability to multi-task and work under pressure
  • Managing processing production (feedback, coaching, support subordinates, meeting structure, training, monitoring, etc.)
  • Leading a team of 8 staff
  • Accounting, G/L, SAP and payment processing knowledge required
  • Manages daily operations of all financial processing functions within transaction processing

Experience For Payments Processing Manager Resume

  • People management: Manage a team of 10 to 12 team members, provide coaching to individuals, conduct performance reviews and team building activities
  • Work with management team to develop and maintain processing procedures and training for personnel
  • Daily reviews of pipeline metric reports to ensure loans are moving from receipt to closing within service level agreements
  • Assist processing and originations staff with structuring loans as needed
  • Analyze profiles in a mortgage loan processing and underwriting systems
  • Provides individuals the authority to make practical decisions that impact their work by actively participating in decision making at all levels
  • Maintain their self motivation as well as comfortable motivating and challenging their peers
  • Develops and implements policies/procedures which support the regional and national purchasing goals to achieve maximum savings and greatest efficiencies

Experience For CIB Ops-transaction Processing Manager Resume

  • Prepares quarterly financial reports, highlighting cost savings
  • Management of core BAU activities including settlements for intermediated and cleared trades
  • Resolve and identify stale pricing
  • Active investigation and closure of any client issues that arise within the operating functions
  • Identify and address opportunities for improvement; taking appropriate actions to deliver simple and innovative
  • Oversee the preparation of audited and unaudited financial statements, partner capital statements and the underlying work papers
  • Interact with clients to promote and develop ongoing relationship

Experience For Central Sterile Processing Manager Resume

  • Work with Product and Sales teams to develop operating solutions for potential clients
  • Coordinate RCSA testing and review Manager’s Control Assessment, Flow Charts & Procedures for the team
  • Train and develop staff members to ensure achievement of all processing standards
  • Perform ongoing performance assessments (monthly/annual) & coach/counsel staff appropriately
  • Conduct regularly recurring staff meetings to update on policy/procedure changes
  • Builds rapport with Envoy’s processing staff
  • Provides day to day oversight and coordination of all processing employee’s to ensure that workflow process goals are met
  • Provide campaign status/analysis reporting as needed
  • Responsible for guiding the plant's SQF certification program

Experience For Transfer Agency Transaction Processing Manager Resume

  • Monitor the quality and efficiency of the mixing operation
  • Document Processing and Process Mixer performance
  • Preparation of raw materials for processing
  • Assist R&D on new product development and refine existing products as necessary
  • Coordinate with Production personnel to successfully transfer to the packaging lines
  • Opportunity to work within a growing dynamic business in a large, varied and international operations environment
  • Participates in projects to ensure that they are progressing.

Experience For Outside Processing Manager Resume

  • Ensure all trading is carried out in accordance with the Funds’ prospectus
  • Responsible for managing the team’s expenses
  • Communicate new and/or existing processes and procedures with other departments
  • Serves as liaison between Operations, Underwriting and Sales Teams
  • Problem solving and resolution leadership
  • Responsible for all aspects of product manufacturing within the dryers, food service and vatroom departments
  • Initiate and lead continuous improvement activities and teams involving human safety, food safety and process improvements

Experience For Senior Processing Manager Resume

  • Work with CC Trainers in auditing of Client Coordinators submissions/work
  • Responsible for H2 Insight and Avid customer satisfaction survey responses and tracking by CC
  • Work with Team Leads and Processing AVP to create efficiencies and foster better communication and relationships with builder divisions
  • Supervises and coordinates the staffing schedule
  • Flexible to work on Singapore public holidays and weekends on a rotational basis to support system migration and continuity of business testing
  • Work on Building a controlled environment
  • Comfortable liaising with onshore teams and other remote Team members
  • Long periods of concentrating on a computer monitor

Experience For Securities Processing Manager Resume

  • Comfortable with addressing large audiences
  • Partner with stakeholder groups to ensure seamless end-to-end processing and customer service
  • BA, Accounting or Finance
  • Appreciates and recognizes the efforts and ideas of others in achieving team success
  • Proactive in developing relations across all business areas in contact with for the benefit of the business
  • Certified Sterile Processing Tech (CSPDT)
  • Certified Sterile Processing Distribution Tech (CSPDT)
  • Real-time programming (C/C++, CUDA, or VHDL),

List of Typical Skills For a Processing Manager Resume


Skills For Transaction Processing Manager Resume

  • Influencing skills and persuasiveness
  • Driving continuous improvement of processes, and coaching others to build skills and improve efficiencies
  • Chair the DSP skills management team. Works with the E&IS Director of Engineering to communicate needs and surpluses across the organization and to fill them
  • Ensure skill needs are met on programs/projects/product lines and skill utilization objectives are met for the E&IS and E&SS ABUs
  • Strong sense of prioritization & ability to execute against deliverables. Able to take personal accountability & resolve issues

Skills For Sterile Processing Manager Resume

  • Managing transaction processing groups and/or functions, including assigning and setting workflow priorities
  • Building and sustaining, strong working relationships with internal Lines of Business within Operations and other Global teams
  • Having experience in managing production team in a group of 5-10 employees
  • Enhancing employee engagement and driving culture of recognition for excellent service and innovation
  • Responsible for direct supervision of team of 5-7 transaction processing employees including assigning and setting workflow priorities
  • Experience within a Central Processing and/or Operating Room setting
  • Experience with Non Destructive Testing, tooling, Quality Control (including SPC), Safety, maintenance, capital project management

Skills For Sec Processing Manager Resume

  • Perform skill forecasting, hiring, redeployment and reduction-in-force actions
  • Previous experience managing Sterile instruments, supplies and equipment
  • Identify skill gaps and works to develop and deploy training and programs to mitigate them
  • Proved ability and experience in implementing complex migrations with significant technology and operational component
  • Detail Oriented. Strong control focus. Ability to understand and highlight operational risk, adjust to changing workloads
  • Previous experience of Deputy Section Manager responsibilities within the Asset Servicing environment
  • Maintain a good level of communication with Quality Control, Research & Development, Packaging and Sanitation departments

Skills For Payments Processing Manager Resume

  • Responsible for quality of products, ensuring that the correct amounts of good quality raw materials are used
  • Follow and enforce GMP (Good Manufacturing Practices)
  • Takes responsibility for personal improvement, learning from experience and new situations
  • Effective response to changes in processing production plans
  • Experience: Sterile Processing (Required)
  • Knowledge and experience with AAMI standards, sterilization practices/procedures and ophthalmic instrumentation decontamination/care/handling required
  • Strong knowledge of Microsoft Office applications, specifically Excel, with the ability to write and develop complex
  • Develop and motivate a competent staff to assure an efficient, cost-effective operation

Skills For CIB Ops-transaction Processing Manager Resume

  • Good command in general software, Microsoft (word, excel, PowerPoint, Outlook etc.)
  • Good command in English and Mandarin Chinese (written and oral) to work in a global environment
  • Establishing a recurring basis program for continuous improvement of packing department using LEAN approaches
  • Carrying out formal and informal performance evaluations periodically and guiding all the necessary development and training activities
  • Supervising personnel in a manufacturing environment
  • Hiring team members and training them also forms a part of this profile

Skills For Central Sterile Processing Manager Resume

  • Working knowledge of operation of different types of process equipment with varying degrees of automation
  • Tracking and reporting KPIs
  • Defining clear objectives for processing production for subordinates
  • Demonstrating LEGO Leadership and corporate values through practicing LWOL, Step-up
  • Liaising with counterparts on a regular basis
  • Providing oversight on our Teams inoffshore locations - Regular meetings, monitor KPI’s, SLA updates & processreviews
  • Making sure the decorated elements comply with established quality and cost requirement
  • Managing the flow of information between subordinates and management
  • Creating development plans for both, the organization and the individuals within the organization

Skills For Transfer Agency Transaction Processing Manager Resume

  • Supporting IMS certifications
  • Troubleshooting with Team Leads and Client Coordinators
  • Setting rates of pay and hours of work
  • Monitoring work for legal or regulatory compliance
  • Ensuring all controls and policies adheres to department standards and periodically testing such controls
  • Managing team personnel with support of the Group Manager, Risk and Compliance Officer, HR Business Partner, and others as needed or appropriate
  • Accounting liaison to Prime Broker, Prime Broker Fixed Income, Prime Broker Prime Custody and Electronic Client Solutions businesses
  • Understanding of USD payment processing
  • Understanding of SWIFT, FED, and CHIPS

Skills For Outside Processing Manager Resume

  • Understanding of technical environment and process
  • Carry out supervisory responsibilities including, interviewing, hiring, training employees as well as addressing employee issues
  • Responsible for selecting, hiring, evaluating, & maintaining high potential staff with high standards
  • Oversee the pledge audit process including the direct supervision of the Pledge Processing Senior Associate and all temporary Pledge Processing Associates
  • Work with manufacturing departments to ensure efficient schedules while abiding by processing rules
  • Ensure timely handling of transactions, meeting and exceeding the service expectation with internal clients
  • Reviews files for compliance with underwriting guidelines, and state and federal reporting guidelines

Skills For Senior Processing Manager Resume

  • Maintains reporting for management review each month; maintains any and all other tracking reports for follow-ups
  • Manage project R&D budget (bought-in and capital), including tracking spend against R&D activities
  • Thrive in a rapidly evolving environment and be self-motivating
  • Parallel programming, distributive computing, and/or interface and framework design and development is desired
  • End to end responsibility of BAU T+1 process, co-ordinating all aspects of Operations service delivering
  • Handle escalated loan issues & work with sales, underwriting and/or closing group(s) to resolve
  • Comprehend and follow process control instructions/formula recipes and procedures, including completing paperwork

Skills For Securities Processing Manager Resume

  • Assist in cleaning, maintaining and inventory of raw material storage areas
  • Responsible to ensure proper staff training on existing and new operational, risk control policies and processes
  • Analyzes Customers’ existing business through product benchmarking and competitive analysis
  • Provide oversight governance to COE centers established in Chennai, India performing day to day outsourced operational processing
  • Manage the overall end to end processing of payments and reconciliations. Ensure all clearing standards are upheld within SLAs
  • Communicate with business partners for information or implementation of pricing and billing corrections
  • Lead a team of ~ 7 people, including people development, talent management, resource planning

List of Typical Responsibilities For a Processing Manager Resume


Responsibilities For Transaction Processing Manager Resume

  • Understand business requirements and operation’s process/procedures in order to guide development of effective UAT deliverables that fully test impacted business/operational groups
  • Develop UAT participant’s guide/procedures and ensure testers have appropriate user access to testing systems/regions and training to successfully execute test scripts
  • Opportunity to enhance management skills
  • Recent residential mortgage servicing experience as a team manager/supervisor
  • Maintain effective communication with the team to promote a healthy work environment

Responsibilities For Sterile Processing Manager Resume

  • Establish solid contacts with all areas and all levels at clients’ organizations
  • Ensure strong relationship and engagement with business, Local and Regional stakeholders of LATAM Issuer Services
  • Ensure seamless client delivery and strong operational controls aligned with the entire IS Hub
  • Strong knowledge of industry practices, local market trends, and regulatory requirements
  • Manages department budget and maintains controls to ensure department operates within budget limits
  • Actively working with global utility teams to resolve any outstanding queries such as collateral and reporting
  • Ensures timely processing and generation of client invoicing/reporting
  • Participate in key OTC Clearing Operations agenda such as MIS and product specific client query tracking

Responsibilities For Sec Processing Manager Resume

  • Manage mainly, but not limited, the activities related to Sanction Screening, MPP Controls and Billing for LATAM Issuer Services
  • Manipulate data using Excel Pivot tables, Vlookup’s, Sum ifs, etc. to streamline various reports and billing products
  • Perform month-end close functions, trend and trading activity analysis. Investigating any unusual variances and prepares management reports
  • Provides feedback, guidance and leadership – from orientation to ongoing informal and formal teaching sessions –
  • Hands-On/Working management style - All of our department leaders work in front-line staffing
  • Responsible for meeting deadlines / market cut-offs on timely and accurate trade submissions
  • Fully own relationships with counterparts such clearing brokers and exchanges

Responsibilities For Payments Processing Manager Resume

  • Handle all internal and external inquiries related to pledge processing
  • Provide extensive pledge audit training to all employees, volunteers, company coordinators and account managers on all aspects of the pledge audit process
  • Reviews and updates policies and procedures as appropriate and recommends practices for sterile processing practice
  • Coordinates and develops vendor representative service line management in accordance with existing policy and guidelines
  • Serve as point of escalation during Shift Manager’s absence
  • Undertake new and/or system enhancement projects to support for existing / new products

Responsibilities For CIB Ops-transaction Processing Manager Resume

  • Manage Structured Products MIS Dashboard tools supporting Regional Business
  • Commit to deliverables within the department's established SLA and to comply with policies and operating procedures / guidelines of the Bank
  • Manage country/local budge, planning, productivity saves and ensure expenses are maintained within the approved plan
  • Ensures consistent implementation of methodology, tools, and reporting at country and regional levels of Issuer Services area
  • Analyzes data and solves problems independently, with team collaboration, and following direction from Internal Policies
  • Ensure all controls and policies adheres to department standards and periodically testing such controls
  • Problem identification/resolution, timely escalation and reporting
  • Regular reporting and presentation of departmental performance and status

Responsibilities For Central Sterile Processing Manager Resume

  • Management (10 + employees) in a Medicaid, Insurance, Billing or Call Center environment
  • Understands aseptic technique and proper care and handling of instruments
  • All basic computer software programs including: Word, PowerPoint, Excel, Access etc
  • Familiar with clinical computer documentation systems and reporting
  • Cert Sterile Processing Tech Renewal Required,Primary Source Required, Current certification as Central Sterile Technician required
  • Prepare /Maintain Operations Heatmap/scorecard with respect to errors, training, mandatory leave, overtime, Information Risk Management checklist etc
  • Product knowledge of Wholesale lending or similar such LOB

Responsibilities For Transfer Agency Transaction Processing Manager Resume

  • Have knowledge of known platforms for portfolio accounting, recon and OTC
  • Knowledge of Sterile Processing and regulatory requirements
  • Certification in Central Sterile Processing (CSP)
  • Multi-tasking and flexibility
  • Light lifting of supplies
  • Familiarize with the Confirmation compliance rules in order to better understand how they apply to Citi’s current and future processes

Responsibilities For Outside Processing Manager Resume

  • Manage day to day trade acceptance process : Monitor, reconcile and process new trades
  • Maintain all down stream system integrity
  • Actively seek to resolve any P&L breaks across credit, rates and FX
  • Identification, escalation and resolution of trade discrepancies to primary CSR
  • Daily (and ad-hoc) internal and client reconciliations
  • Lead the KYC project team, ensure that communication with the key stakeholders (Local & Global) is regularly maintained for effective and timely completion of each project
  • Participation in quarterly conference calls with ICSD’s

Responsibilities For Senior Processing Manager Resume

  • Oversee the maintenance of client general ledgers and various sub-ledgers
  • Oversee the preparation of partner allocations
  • Oversee the preparation and delivery of drawdown and distribution notices to limited partners
  • Manage the preparation and maintenance of schedules based on loan or other investment documentation
  • Interact with senior management to implement new initiatives and promote team development
  • Assist Product and Sales teams with presentations to clients

Responsibilities For Securities Processing Manager Resume

  • Manage department’s payroll budget
  • Participate in technology and system issue identification and work on system and vender enhancement to improve efficiencies
  • Anticipate potential issues and develop solutions
  • People Management is a mandatory requirement of this role
  • Is proactive in researching to determine a branch’s weak points of operation and preparing training and education to increase operations to meet or exceed Envoy’s standards
  • Believes in Envoy’s core values: “Put People First”, “Commit to Excellence”, “Create Innovative Change”, “Work with Passion” and “Always do the right thing”
  • Oversee technical scoping to include experimental design and utilization of Unilever’s product management systems, including delivery of functional process designs, process flow diagrams & specifications
  • Provide and maintain written procedures for all aspects of the pledge audit process

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