Printer Technician Resume Sample
Berry Roob
92538 Kautzer Springs,
Boston,
MA
+1 (555) 363 5076
Work Experience
Printer Technician
04/2018
-
PRESENT
Dallas, TX
- The position is an associate delivery operations role where 70% of the role is break-fix.
- Has responsibility for delivering break fix support to meet the service level agreement with the client
- Key focal for problem resolution, timely escalation (including TS) and to ensure closed loop process
- Accurate call reporting on Equipment in Company designated systems
- Physical as well as remote device management and control Device Configuration (Enter IP address, scanning templates, User access levels. Scan to File/Email, etc)
- Manage consumables, 4000 job print shops, 2000 Xerox multi-service copiers
- Basic device cleaning, replacement of operator accessible parts, and replacing toner
- Some break-fix activities
- Operates high volume duplicating equipment, performs associated copying tasks
Field Printer Technician
07/2013
-
10/2017
New York, NY
- Performs set-up, imposition, and template population with Adobe Acrobat plugins
- Provides copier maintenance of customer site equipment
- Also performs bindery, QC and final check
- Break-fix activities account (can be up to 70% of role)
- DCA Break/Fix (replacing feed rollers, fusers etc)
- Paper path troubleshooting
- Organizational skills to manage spare parts and Hot Swaps
- Professionalism and a strong sense of urgency are key requirements
Education
Indiana Wesleyan University - Kokomo Campus
2008 - 2012
Engineer's Degree in Computer
Professional Skills
- Good verbal and written communication skills, needs to have the ability to learn new skills and technologies
- Experience with installing, trouble shooting, and maintenance Xerox printers. (or equivalent)
- Experience Supporting/troubleshooting (HP, Lexmark, Xerox) Printers
- Experience working in a Logistics or Manufacturing environment
- Experience working in either a warehouse, production, or manufacturing environment
- Operate high-speed, digital printers using ink-jet and electro-photographic technology and associated pre and post processing equipment
- Previous experience supporting Printer manufacturers, such as Toshiba, Panasonic, Brother & Muritek, HP, etc
How to write Printer Technician Resume
Printer Technician role is responsible for digital, insurance, research, manufacturing, reporting, wireless, printing, retail, transportation, troubleshooting.
To write great resume for printer technician job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Printer Technician Resume
The section contact information is important in your printer technician resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Printer Technician Resume
The section work experience is an essential part of your printer technician resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous printer technician responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular printer technician position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Printer Technician resume experience can include:
- Able to follow and complete test plans provided by engineering staff, collect and measure data, perform defined operator maintenance and contribute to a clean and safe working environment
- Operate equipment to produce output for engineers. Produce print samples and collect data at various operating points as directed
- Various hardware and printer support experience in a corporate environment
- Coordinating site deliveries with the help of project management
- Working with MACD department to get accurate information back
- Perform routine operator tasks such as paper roll loading and unloading, replenishing supplies, and preventive maintenance and cleaning
Education on a Printer Technician Resume
Make sure to make education a priority on your printer technician resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your printer technician experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Printer Technician Resume
When listing skills on your printer technician resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical printer technician skills:
- Solid hands on experience providing support to various types of printers
- Solid understanding of protocols and topologies, such as TCP/IP, Ethertalk, Netware, Wireless and USB
- Experience connecting printers/devices to network
- Experience replacing faulty printer parts
- Configure settings prior to the device leaving warehouse
- Valid driver's license and minimal level of auto insurance coverage required
List of Typical Skills For a Printer Technician Resume
1
Skills For Sublimation Printer Technician Resume
- Contribute to a safe and clean work environment by collecting and recycling used supplies, and maintaining lab cleanliness
- Client located close to restaurants and shopping
- Avoid rush hour traffic with great working hours
- Client located close to restaurants, banks and shopping
- Exhibit high quality standards by producing repeatable and reliable results
2
Skills For Field Printer Technician Resume
- Assist in removal of existing equipment if required
- Trained on HP, Konica, Lexmark, and Xerox equipment, setup and staging procedures
- Handle a small territory outside the immediate service area - Lansing, flint, fringe areas
- Provide repair and service support on Low to Mid-Range office printing products in customers location
- Provide IP address supportSearch Jobs US
- A+ or N+ certifications
- MCSA and/or CDIA certifications
3
Skills For Printer Technician Resume
- Meet deadlines and financial objectives
- Provide proof of H.S. Diploma or G.E.D
- Provide at least two work references
- Benefits available through Randstad
- Builds strong relationships with end users by projecting a positive attitude, showing sincere concern, providing helpful support and making the end user feel important. -Timely incident completion
- A+ or Printer Certification
- Lilly Pulitzer® is a lifestyle, branded company serving the needs of the affluent customer at ease. The company’s positioning is “Lilly’s Resort Chic” and it has three distinct key competitive advantages
- Ensures copiers are working properly, checking for quality via daily inspections
4
Skills For Sublimation Printer Technician Resume
- Resort – the brand has an authentic and inherent understanding of the resort lifestyle
- Uses paper cutter, hole driller, bindery equipment, jogger, string bundler, stackers and electric stapler in completion of various jobs contracted
- Full scale troubleshooting and repair (ability to replace all components of the device)
- Printer support - change toner as directed, load printers with paper, move printers & printer paper
- Delivers completed jobs to pre-determined customer locations within the site
5
Skills For Field Printer Technician Resume
- Respond to service request tickets, updates and closes tickets with detailed information within the assigned response/resolve time frame -Printer Technician
- Professionally interact and collaborate with clients, other vendors and teammates
- Maintain inventory for parts and order parts as needed
- Respond to service request tickets, updates and closes tickets with detailed information within the assigned response/resolve time frame
- Assist lab technicians and engineers with lab configurations, equipment moves, and other work as needed
6
Skills For Printer Technician Resume
- Assist Development and QA Engineers in test environment setup and execution
- Assemble new product in warehouse
- Configure peripherals with added accessories
- Upgrade firmware and tag devices
- Assist in delivery of new equipment to customer site
- Focused on high level of communication to customers and team members
7
Skills For Sublimation Printer Technician Resume
- Safe operation of delivery van and lift gate
- Handle assigned proactive cleanings/maintenance for contractual customers who have this in their contract. These can come up quarterly, bi-annually
- Site walk throughs and assessments
- Understands and follows defined processes within the department
- Observe all service call procedures including preliminary notification to the customer of call receipt with an Estimated Time of Arrival (ETA) whenever possible. Keep service management informed of potential customer issues if unable to resolve
- Participate as a full member of a service workgroup and contribute to the groups productivity
- Use a laptop PC connect to internet, download files. Use MS Exchange e-mail
8
Skills For Field Printer Technician Resume
- Manage the inventory of assigned parts, tools and any other assets provided
- Meet and/or exceed all required standards, such as Customer Notifications (ETA), Response Time, Product Repair Hours, Parts Cost, First Time Fix, and Call-Backs. Responsible for providing reliable transportation to service calls
- Services Delivery: Basic device cleaning and replacement of operator accessible parts and consumables per equipment specifications. Break-fix activities account for 70% of role responsibilities
- Device Configuration (Enter IP address, scanning templates, User access levels; Scan to File/Email etc.)
- Escalate issues immediately
- Unbox new orders
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