Personal Care Resume Sample

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Kareem Baumbach
483 Yoshiko Fall,  Los Angeles, CA
+1 (555) 243 3980

Work Experience

Account Manager Personal Care NA
02/2017 - PRESENT
Chicago, IL
  • Acting as the ‘business owner’ for his or her vendor in their respective categories, possessing a complete understanding of internal and external variables that impact the business
  • Achieve substantial sales and profitability growth both with existing and new product portfolio
  • Collaborate in the regional implementation of the global Personal Care Strategy as well as customer segmentation and contribute to the global sales budget and GPx target
  • Closely collaborate with Regional Technical Marketing and Global PC Headquarter to ensure seamless customer support and internal information flow of opportunities and actions
  • Manage effectively customer sales, projects and relationships to achieve the desired results within the budgeted costs
  • Lead negotiation of pricing agreements in accordance with company guidelines
  • Deliver convincing product presentations to customers
  • Manage and resolve customer complaints and ensure prompt resolution in line with the agreed service levels
Scheduler Personal Care Services
04/2013 - 01/2017
San Francisco, CA
  • Decision making commercial within framework
  • Decide on market share targets, market development projects, portfolio within framework of strategy
  • Signature rights in line with existing DNP and/or DSM policies and rules, i.e. DNP Internal Authorisation Policy
  • Assures the resident’s room and household are kept clean
  • Continuous monitoring of competitor trends and ad-hoc war games with multi-disciplinary teams to determine actions
  • Is prepared to satisfy the caller’s need as expeditiously as possible with appropriate follow through
  • Relevant brand management experience including strategy, brand building, new product development, commercial marketing (launch activation) as well as creative development and execution
Brand Assistant, Personal Care
04/2007 - 10/2012
Los Angeles, CA
  • Liaise closely with Regional Commercial Manager and Regional Sales Manager to define pricing and forecast sales accurately
  • Develop opportunity mapping at customers and take actions to increase profitability and/or share
  • Collaborate with Global Product Management to ensure supply and resolve issues
  • Support Global Key Account Managers to achieve global sales with top customers if appropriate
  • Closely monitor competition within the region to allow the organization to act promptly on shifts
  • Implement the global BU PC strategy for his/her customers
  • Take business decisions concerning focus of efforts along product portfolio, product positioning and customer segmentation for the regional markets, along the defined global strategies


Trinity University
2002 - 2006
Bachelor's Degree in Chemistry

Professional Skills

  • Strong analytical skills, good knowledge of numbers and excellent command of Excel
  • Excellent consumer marketing skills (insights, strategy, planning, MROI, media)
  • Proven leadership skills including the ability to motivate, inspire and influence people
  • Strong communication and influencing skills to enable effective implementation and execution of job responsibilities (required)
  • Proven negotiation and analytical skills with professional business acumen
  • Strong organizational skills with an ability to delegate and multi-task
  • Excellent communication skills both oral and written

How to write Personal Care Resume

Personal Care role is responsible for database, presentation, finance, training, integration, reporting, design, research, insurance, travel.
To write great resume for personal care job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Personal Care Resume

The section contact information is important in your personal care resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Personal Care Resume

The section work experience is an essential part of your personal care resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous personal care responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular personal care position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Personal Care resume experience can include:

  • Proficient PC skills in a Windows based environment including word processing, spread sheets and working in database programs
  • One to three years customer service experience and/or training; or equivalent combination of education and experience
  • Experience relevant brand management experience
  • Proven ability to prioritize work and meet multiple deadlines
  • Refined verbal, written, and formal presentation skills
  • Effectively communicate & partner with internal & external stakeholders

Education on a Personal Care Resume

Make sure to make education a priority on your personal care resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your personal care experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Personal Care Resume

When listing skills on your personal care resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical personal care skills:

  • Excellent customer service and interpersonal skills on phone and in person
  • Exhibit excellent interpersonal and presentation skills
  • Communicate effectively both orally and in writing and in both English
  • Demonstrated history of increased responsibility and leadership in prior positions
  • Basic computer skills desired
  • Effectively communicate and partner with customers

List of Typical Experience For a Personal Care Resume


Experience For Account Manager Personal Care NA Resume

  • Fluent in English and French; good German language skills of advantage
  • Ensures compliant and effective QMS’s within Personal Care BG are maintained in scope
  • Excellent command of English (other SEE languages would be an advantage)
  • Encourages each participant’s autonomy and dignity by communicating in a respectful and sensitive manner according to their needs
  • Educates the patient on program services, including but not limited to injection training, pharmacy options, and reimbursement support and adherence card
  • Guide members in understanding and accessing the benefits they are entitled to under Medicare and Medi-Cal, through the OneCare program

Experience For Account Manager Personal Care Resume

  • Assists the executive director in completing the annual community budget
  • In the beauty industry
  • Coordinate cases with insurance companies, physician’ offices and healthcare professionals in order to maximize reimbursement solutions
  • Read and write consistent with job
  • Strategic Focus and Direction
  • Effective in "virtual" selling and has the skills to position Lonza’s value proposition as well as a background in raw material selling in order to convert customers
  • Actively manage all territory new business opportunities within As required, report out/up each opportunity’s status
  • Entrepreneurial and results oriented approach

Experience For Distribution Sales & Account Manager Personal Care Americas Resume

  • Keeps current and follows the participant’s plan of care at all times
  • Collaborates with other departments to help collect specimens, record weights, monitor vitals, and/or blood sugars, etc. as ordered in participant’s record
  • Provides personal care services for ADLs (dressing, bathing, grooming, toileting, transfers, etc.) and IADLs (shopping, laundry, meal preparation housekeeping, medication reminders, etc.) in participant’s homes that are essential for their health and independence
  • Completes QI’s as appropriate on all patient complaints, risks, hospitalizations, infections, falls etc
  • Perform the ‘Author’ Role in Q-Doc (Coordinate with functional area representatives and QA to accurately prepare and format technical procedures for entry into a GMP document management system.)
  • Attract new business and defend existing business, identifying and creating opportunities
  • Roll out global/regional strategy promoting new products and concepts

Experience For Global Key Account Manager Personal Care Resume

  • Make telephone calls to members to complete Initial and Annual Health Risk Assessments (HRA)
  • Mail HRAs to members who ask for one
  • Complete Data Entry of HRAs received via mail
  • Assist members to get timely access to providers and services
  • Collaborates with Case Managers and staff PCCs to help members achieve shared goals

Experience For Scheduler Personal Care Services Resume

  • Serve as a passionate steward, advocate and gatekeeper for brand/product. Develop strategic guidance for each brand in the portfolio to provide other teams to work with for activation purposes
  • Drive projects effectively to accelerate conversion into sales
  • Develop and grow business within our customer and distributor portfolio
  • Monitor the territory’s market potential, market shares, and effectively position our company’s value proposition to capture new or existing product growth opportunities
  • Obtain in-depth knowledge about customers and competitors and share it within DSM Personal Care
  • Build prime multifunctional relationships with key decision makers at customers
  • Sound understanding of the cosmetics industry and markets and its products and/or applications. A good balance between commercial and technical knowledge is essential
  • Product expertise in UV protection, active ingredients and functional ingredients for Personal Care is an advantage

Experience For Cna-personal Care Resume

  • Excellent communication, presentation and selling skills and sensitivity for different approaches depending on client needs, cross-cultural sensitivity is needed
  • True passion for networking with internal and external stakeholders
  • Entrepreneurial mindset; self-starter with high level of motivation and resilience
  • High level of energy, commitment, and passion for the Business
  • Regularly Interacts with insurance companies, physician' offices, and healthcare professionals to provide optimal reimbursement support

Experience For Senior Personal Care Specialist Resume

  • Collaborate with CalOptima PCC to ensure timely communication of member's clinical information
  • Assist with coordination of member's health care and social service needs both within and outside the Medical Group and CalOptima
  • Outreach to members to complete assessment when there are changes to a member's health status
  • Prompt communication member's case notes, HRA, care plan and interdisciplinary care team (ICT) proceedings to CalOptima's PCC for integration in CalOptima's medical management system
  • Independently engage with customers and Cargill’s commercial organization in EMEA to provide application support, including leading customer requests and perform trials supporting product line demand
  • Skills and competencies to work with bigger process equipment

Experience For Marketing Intelligence Director BG Personal Care Resume

  • Experience in working with formulation and recipe
  • Knowledge and experience in Lab and pilot Application processes
  • Knowledge and experience in Analytical methods (chemical and physical methods)
  • Support Cargill’s intellectual property strategy
  • As part of the overall Personal Care Platform Strategy, (co-)develop and/or implement a Go-to-Market Strategy (market data, customer segmentation, competition mapping, value proposition, competitive advantage…) together with the General Manager PC
  • Six Sigma green belt level education
  • Fluent in German and English on a mature level
  • Communicate both in English and French (oral and written) an asset
  • Knowledge on finished cosmetic products

Experience For Self-directed Personal Care Specialist Resume

  • Knowledge on Lab/Pilot Safety and Laboratory safety
  • Work accurately and respect deadlines
  • Budget – Deliver the territory’s budgeted revenue, margin, and volume
  • Relationship Management – Maintain and develop relationships at assigned accounts and prospects. Provide superior customer service. Penetrate accounts broadly and deeply. Align customer needs with Lonza’s capabilities in order to yield economically sustainable value growth
  • Market Intelligence – Continuously monitor, analyze, and report on competitive activities, new business opportunities, Regulatory developments, customer perceptions, and market needs. Author, distribute, and log timely, comprehensive call reports for all pertinent customer and market activities

Experience For Personal Care Account Manager Resume

  • Lead strategic work through defining long-term strategies and actions to achieve our commercial targets while meeting customer’s innovation strategy
  • Account Planning – Author, maintain, and utilize comprehensive account plans for any / all regionally strategic accounts in territory
  • When necessary, assists in managing technical aspects of PR issues. Assist in technical aspects of
  • Fulltime available for an 8-12 months internship - min. 30 working hours/week
  • Complete fluency in the English & Spanish language
  • Overnight travel estimated at 30-50%

List of Typical Skills For a Personal Care Resume


Skills For Account Manager Personal Care NA Resume

  • Good interpersonal & inquiring skills
  • Effectively working with the capability leaders to ensure all quality & regulatory demands are met for the business
  • Communicate effectively both orally and in writing and in both English and French (oral and written) for the Quebec and New Brunswick Provinces
  • Leading and driving effective deployment of the Philips Excellence Process Framework and Quality Management Systems (PEPF and PEQS)
  • Having gained experience in complex matrix organisation

Skills For Account Manager Personal Care Resume

  • Experience in corrective and preventive actions, including root cause analysis, documenting findings/actions, and implementing actions (required)
  • Digital marketing, marketing research and trade marketing experience/ exposure
  • Demonstrated Innovation and Conceptualizing competencies
  • Brand marketing experience within the beauty or CPG industry
  • Experience working with the elderly or disabled adults
  • Experience in the application of Industry standards for Q&R including ISO9001, ISO 13485, and GAMP 5 (required)
  • Full driver’s license with good driving record (company car) in line with company policy
  • Experience in sales (account management) in the cosmetic / personal care industry in B2B or distribution, preferably in North America

Skills For Distribution Sales & Account Manager Personal Care Americas Resume

  • Proven ability to innovate, develop new products and manage projects
  • Strong knowledge of the beauty industry
  • Design & Creativity (has a good eye for style, and what captures the imagination)
  • Influence (proven ability to persuade others towards an idea or goal)
  • One year of experience as a caregiver with frail elderly
  • Experience in product management
  • Ideally experience in the personal care B2B industry
  • Ideally experience in the personal care B2B industry or at Cargill in product line management

Skills For Global Key Account Manager Personal Care Resume

  • Call center and/or customer service experience
  • Experience in a large multinational with global exposure (preferably in Europe) is required
  • Interacting internally and externally with executive level management, requiring negotiation of extremely critical matters. Influences policymaking
  • Possessing and continuously developing deep knowledge of the distributor and customer’s business strategy and requirements
  • Leading the change and inspiring by example

Skills For Scheduler Personal Care Services Resume

  • Participating with BG Personal Care Leadership Team and other senior managers to establish strategic plans and objectives
  • Connecting various data sources (consumer data, market data, social media)
  • Bring answers to business questions and identify growth opportunities
  • Develop new ways of reporting (dashboards, infographics), building convincing presentations, storytelling
  • Completion of approved medication administration training-and/or- proficient in providing activities of daily living (ADL) care
  • Completion of approved medication administration training -and/or- proficient in providing activities of daily living (ADL) care

Skills For Cna-personal Care Resume

  • Takes personal accountability for defining and implementing his/her own development and supports others to do same
  • Ownership of pricing & overall pricing process, develop limit and target price as guidance for the sales team
  • Inspires others and takes accountability for an innovation pipeline by championing and discerning new and creative approaches
  • As an expert in the field, using professional concepts in developing resolution to critical issues and broad design matters
  • Proficiency in understanding competitors especially within the direct selling space
  • Documented history of performing research and identifying trends and market gaps to help drive product innovation
  • Genuine interest in healthy living and improving people’s lives by meaningful innovations
  • Steer trade shows organization (booths, concepts, promotion tools, sales training) like In Cosmetics, Cosmetagora, Sepawa etc
  • Actively participate and decide on product related topics on supply chain, planning, quality

Skills For Senior Personal Care Specialist Resume

  • Support Sales with sampling process
  • Team work and communication with Labs from other zones, Process/Manufacturing Team, Customers, Business and Sales
  • Involves, trusts and optimizes a diverse, high performing team and creates a vision that fosters a sense of common ownership
  • Supportive of organizational learning
  • Deliver convincing product and concept presentations to customers
  • Basic understanding of personal care applications: skin, hair & oral care
  • Agility (able and willing to wear multiple hats, without hesitation)

Skills For Marketing Intelligence Director BG Personal Care Resume

  • Analytical and Strategic thinking (can surface insights from data & can shape concepts from raw ideas)
  • Double competency in Science and Marketing/Product Management
  • Manage agency partners, ensuring maximum value for the business with regards to quality, timeliness and service
  • Customer-centricity and solutions-thinking approach
  • Eager to win and taking ownership
  • Availability to travel regionally (~25%-30% of working time)
  • Needs to be a self-starter and work within the regional framework
  • Commercially astute and able to negotiate
  • Self-directed with proven ability to work independently under general direction and minimal supervision; able to assume responsibility, take initiative, follow up on assignments, make appropriate decisions within the scope of the position, handle multiple projects simultaneously, and assume accountability for own errors

Skills For Self-directed Personal Care Specialist Resume

  • Possessing and continuously developing deep knowledge of the customer’s business strategy and requirements
  • Ensures confidentiality of all hard copy, electronic, and verbal communication, and adheres to all policies related to privacy and disclosure
  • Big Picture Orientation / Attention to Detail
  • Deliver technical product advise to customer
  • Implement the Go-to-Market Strategy (market data, customer segmentation, competition mapping, value proposition, competitive advantage…) together with the Marketing Director PC

Skills For Personal Care Account Manager Resume

  • Responsible for the margin management of PC product lines
  • Forecast volume needs & provide plans to Business Lines
  • Provide MOQ and lead times guidelines
  • Manage contracts in Sales Force (CRM)
  • Create the interface between Business Units and the PC Team & customers to ensure a smooth supply chain
  • Discover Customer needs’ and be able to deliver: Segmentation according Marketing Excellence Program and positioning Action Plans and Metrics to measure their impact in sales

List of Typical Responsibilities For a Personal Care Resume


Responsibilities For Account Manager Personal Care NA Resume

  • Experience in sales (account management) in the cosmetic / personal care industry in B2B or distribution, preferably in NA
  • Influence directly and indirectly
  • Adaptable and a broad perspective
  • Technical knowledge of cosmetic formulations, process and ingredients
  • Fluent in English (speak, read and write)

Responsibilities For Account Manager Personal Care Resume

  • Customer driven, and networker
  • Able to speak, read, and write in French or Spanish
  • American Heart Association Basic Life Support (AHA-BLS) for Healthcare Provider CPR obtained within 6 months of hire
  • Getting an intimate understanding of the Customer’s marketing / commercial / technical strategies and corresponding expectations from (and success factors for) Cargill
  • Apply predictive analysis to identify drivers of market and market share developments
  • Providing leadership and direction to the Quality and Regulatory Organization in support of the BG Personal Care, including business units (Male Grooming & Beauty)

Responsibilities For Distribution Sales & Account Manager Personal Care Americas Resume

  • Acting as the management representative for all key regulatory agencies for product safety and quality (e.g: US FDA, China FDA). Develop and maintain an effective working relationship with US FDA and other international regulatory bodies
  • Proactively ensuring all auditable facilities (e.g: manufacturing, innovation, distribution etc.) consistently operate in a state of substantial compliance and inspection readiness; Proactively ensure all BG products, software, services and systems offered to customers and consumers consistently meet regulatory agency requirements
  • Establishing the vision and strategy for PC business management and quality systems, and practices to ensure consistent, standardized execution of Philips Excellence Process Framework processes
  • Establishing a strong core Q&R team and drives common goals and objectives to result in improved customer experience, operational excellence & proactive regulatory compliance
  • Proven ability to keep accurate and timely records and documentation according to established processes
  • Providing direction to senior management and leadership teams in various areas, groups, and/or operations
  • Ensuring (in alignment with key stakeholders) the right Quality mindset in the Business and the realization of Business quality targets through proactive approach to Quality (e.g: "design-in" Quality vs. inspection)

Responsibilities For Global Key Account Manager Personal Care Resume

  • Proactively ensuring compliance to all applicable regulations; Accountable for effective oversight on all operational processes End2End and throughout the product/software/service/systems lifecycle
  • Managing global or department budget over € 10 M
  • Business magnitude: over € 2000 M
  • Experience managing a team to deliver business application implementation projects, including experience as an active contributor on projects with scheduled deliverables
  • Shifts from 3p-8p weekdays and weekend

Responsibilities For Scheduler Personal Care Services Resume

  • Engage with Professional institutions and organization’s to deliver the technical elements of Gulf USLP initiatives
  • Understand and share shopper technical insights with the Cluster R&D teams
  • Participate and add value within the PC Category Country (Gulf) Business CCBT Team. Co-ordinate with the relevant Cluster R&D teams to deliver CCBT ambitions
  • Support Sales with quality issues (Impas)
  • Support Sales with account creation/management in Sales Force
  • Manage contracts in Sales Force or other tools (CRM)
  • Responsible for the margin management of Personal Care product lines

Responsibilities For Cna-personal Care Resume

  • Team empowerment and community
  • Collaborate in the regional implementation of the regional Personal Care Strategy as well as customer segmentation and contribute to the global sales budget and GPx target
  • Manage customer development plans
  • Collaborate with Regional Commercial Management to ensure supply and resolve issues
  • Be a core partner to Personal Care lead and team in Australia and New Zealand (ANZ)
  • Lead consumer insight into the core category agenda of strategy, sales and operations, innovation deployment and communication deployment

Responsibilities For Senior Personal Care Specialist Resume

  • Lift, push, and pull (potentially overhead) up to 30lbs
  • Resourceful and solutions-focused
  • Office Environment / Home office
  • Achieves Business Results
  • High professional ethics

Responsibilities For Marketing Intelligence Director BG Personal Care Resume

  • Have an "open mind"
  • Coordinate payment terms
  • Travel as needed
  • Notifies the appropriate supervisor if uncomfortable or unfamiliar with a task included on the service
  • Bi-lingual - Spanish, Vietnamese, Chinese, Tagalog is HIGHLY desirable

Responsibilities For Self-directed Personal Care Specialist Resume

  • Attention to detail and ability to concentrate without distraction in a fast paced environment. Able to adapt to a rapidly changing environment and to keep supervisor informed of any delays which could disrupt delivery of health care services or the internal operations
  • Deep LEAN knowledge
  • Trust and Teamwork
  • Opportunity Pipeline – Actively manage all territory new business opportunities within As required, report out/up each opportunity’s status. Drive opportunities to closure in collaboration with relevant functions (Marketing, Product Management, Manufacturing, Regulatory, Legal, etc.) and in concert with overarching business strategies

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