Pega Resume Sample

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Shaniya Gerlach
889 Heller Spur,  Los Angeles, CA
+1 (555) 238 1650

Work Experience

Pega Senior System Architect
05/2018 - PRESENT
Philadelphia, PA
  • Provides thought-leadership to fellow team members and business partners across business and technical project dimensions solving complex business requirements. This includes scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and UAT and production deployment
  • Provides support and technical governance focused on one or more projects at a single client, in partnership with Pega COE
  • Experience developing with PEGA, ideally coupled with a Pega Systems Architecture certification
  • WebSphere and Web services knowledge and program implementation exposure (utilizing SOA standards)
  • Hardware knowledge is also a benefit on (iSeries, xSeries and pSeries)
  • AS/400 knowledge, RPG, Cobol and CL programming on AS400, J2EE and Websphere is an asset
  • Knowledge of Web Service, BNS.JSF and BNS.SOA experience (benefit)
Pega Architect
12/2012 - 04/2018
San Francisco, CA
  • Direct the creation of reusable technology components within ESI’s enterprise architecture
  • Define end to end technical solutions that take into account enterprise architecture strategies, current state environment and constraints
  • Analyse the viability of solutions to meet project timeline, budget and quality
  • Identify technical issues and risks and define mitigation approaches
  • Provide technical leadership to expedite projects from idea creation stage, leveraging cross-project knowledge, best practices and reusability to ensure alignment with RBC best practices and standards
  • Develop and present solution alternatives along with recommendations to stakeholders
  • Lead the technical evaluation of identified solutions
Intern, Pega
08/2007 - 08/2012
Houston, TX
  • Java, Struts, JSP, Servlet, JSF, JDBC, JNDI, JavaBeans, Ajax, Java Scripts, XML, XSL, UML, DB2, SQL, LDAP, RMI, IBM Content Manager and Content Manager on Demand
  • Agile/Scrub exposure is an asset
  • Experience in software development, preferably 1-2 years at ESI or in the PBM industry
  • Partner with multiple vendors to create estimates and delivery plans for projects or programs across an application family. Ensure quality of technology delivery of multiple vendors’ technology solutions for multiple concurrent projects or programs for an application family
  • Experience customizing PRPC
  • Execute application architecture through working with delivery teams to enable the efficient and optimal use of ESI’s technology assets, ensuring adherence to ESI’s IT Strategy, Guidelines and Architecture Transformation
  • Continuously evaluate industry standards, best practices and technology trends for their ability to support and enhance the goals of ESI’s business


American Sentinel University
2002 - 2007
Bachelor's Degree in Computer Science

Professional Skills

  • Provide thought leadership to the immediate business and technology organization, particularly on PEGA solutions, to influence improved agility, deeper understanding of the platform’s capabilities, and higher quality products
  • Excellent Oral and Written communication skills, Customer Interfacing Skills and Documentation Skill
  • Strong listening skills, as well as, oral and written communication skills
  • Demonstrate strong analytical and communications skills as well as draw upon your solid, hands-on development experience with Pega software
  • Excellent analytical/problem solving skills with strong attention to details and work ethics to get the job done even under tight deadlines
  • Strong communication skills and proven teamwork
  • Effective management skills including demonstrated ability to successfully direct a staff of highly skilled technology professionals

How to write Pega Resume

Pega role is responsible for design, business, architecture, technical, software, database, development, leadership, programming, training.
To write great resume for pega job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Pega Resume

The section contact information is important in your pega resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Pega Resume

The section work experience is an essential part of your pega resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous pega responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular pega position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Pega resume experience can include:

  • Work with technical systems specialists and business systems specialists to understand the current state and constraints for defining the future state architecture of applications & related interfaces
  • Good English communication skills. Nice to have Language skills – German
  • Experience supporting Fulfillment flows. Good problem solving skills
  • Demonstrated strong communication skills and self-motivation
  • Strong Software Configuration Management (SCM) Skills: PRPC versioning, Products, rule inheritance and software migration event timing
  • Partner effectively with Account teams to source and sell new opportunities, understanding the client’s business priorities and operational challenges

Education on a Pega Resume

Make sure to make education a priority on your pega resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your pega experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Pega Resume

When listing skills on your pega resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical pega skills:

  • Strong Object-oriented design and programming skills along with project experience, preferably in Java
  • Proven strong technical leadership skills. PEGA system architecture level certification is required
  • Programming skills in core Java, J2EE (e.g. JBoss), javascript, and experience in database integration such as Sybase, SQL Server
  • Excellent analytical, planning, and communication skills
  • Possession of excellent oral and written communication skills, including providing oral and written recommendations on tool designs
  • Have the drive and ability to learn quickly new technologies, frameworks and have strong system troubleshooting skills

List of Typical Experience For a Pega Resume


Experience For Pega Architect Resume

  • Strong collaborative attitude and communications skills
  • Strong database development skills, specifically Oracle 11.x or higher
  • Proven experience of test execution using manual methods and automated testing tools
  • Demonstrated working experience within a Software Development Lifecycle
  • Extensive experience in Pega integration using RESTful calls, SSO integration, Java API Experience with software architecture and SOA services implementation
  • Engage with technical and non-technical stakeholders effectively to drive the right solutions in line with the target architecture
  • Strong relational database experience (Sybase / SQL Server
  • Experience of enterprise level systems IT Risk development with strong knowledge of industry standards
  • Excellent project leadership experience

Experience For Pega Consultant Resume

  • Strong experience end-to-end engagement for any one of the Fortune 10 client
  • Good experience as a Project Manager for the (Application Integration, SOA & Middleware)
  • Experience taking the lead and actively encouraging ideas for continuous improvement of testing processes & managing implementation of these
  • Experience designing, building and implementing Business Process Management solutions on one or more technology platforms
  • Good knowledge of Bank technology systems and processes supporting Loan Servicing (Foreclosure & Bankruptcy) and/or Home Retention programs

Experience For Pega Systems Architect Resume

  • Hands on experience building rules, data objects, integrations, and activities by following the best practices and guardrails
  • Experience sourcing and managing appropriate test environments
  • Performance monitoring and tuning experience
  • Experience participating in the Elaboration / Design phase and contributing to the documentation as required by project methodology
  • Experience with designing and building processes in Pega
  • Experience in designing solutions using latest version of Pega
  • Experience participating in DCO sessions and leading teams

Experience For Pega Senior System Architect Resume

  • Experience designing high performing applications
  • Extensive Experience in requirements gathering documenting user stories
  • Experience installing/configuring and migration of PRPC/Autonomic Event Services/Agile Studio/Robotic Automation
  • Good understanding of PRPC security model, integrating PRPC with external managed security such as LDAP
  • Experience in designing technical solutions in Pega
  • Experience in reviewing technical specifications is required
  • Experience in implementing web based applications, preferably in a Rules or Workflow based environment (e.g. PEGA)
  • Demonstrates an understanding of both the business process(es) and the technical application of the Framework(s) worked on
  • Has been at an Automation Lead capacity for at least 2 years of experience into Pega Testing tools like PAL, PLA, Autotest, TMF etc

Experience For Pega Administrator Resume

  • Over 12 years of experience in Java Web based application development emphasizing on Process Management and Rules based implementation
  • In depth hands on development experience in implementing PEGA applications (over 3 to 6 years)
  • In depth hands on development and solution experience in using Pega 7x features (at least 1 implementation)
  • Experience in business process modeling or workflow Has expert knowledge of the system architecture, security model, and service interfaces
  • Operate in an Agile software development environment while satisfying the government’s Waterfall-style project stage gates

Experience For Pega System Architect Resume

  • Experience supporting a software/hardware development efforts
  • Extensively in depth hands on development and solution experience in implementing PEGA applications (4+ years)
  • Experience in Case , Class Structure, Data Model design and business process modeling or workflow
  • Experience in Case, Class Structure, Data Model design and business process modeling or workflow
  • Demonstrate analytical, problem solving
  • Good understanding of PEGA 7 application design concepts, case design principles, and best practices
  • Four years of experience and proficiency in one or more general purpose programming languages Pega/PRPC tools
  • Experience in Project Management, or performing PM functions across large-scale initiatives

Experience For Pega Application Developer Resume

  • Primary Skill: Pega BPM, Unix, shell scripting and oracle Sql
  • Drive Technical resolutions for all application issues / challenges faced by the team. Ensure knowledge transfer and technical up skilling of teams
  • Mandatory experience working in an agile environment for at least 3 years
  • Experience deploying Pega and/or other BPMS commercial products in a cloud environment
  • Experience working with Pegasystems technologies
  • In depth hand’s on application development experience in Pega PRPC v5.x/v6.x/v7.x and Pega banking/Insurance frameworks
  • PEGA, Oracle/SQL, Unix scripting and Agile development experience
  • Hands on experience in design and development using PRPC and frameworks

Experience For Technology Lead-pega Resume

  • Knowledge and experience of banking domain frameworks such Customer Process Manager, Claims, Smart Dispute and Smart Investigate is important
  • Engineering experience within a large-scale or global enterprise, with core competency with Pega PRPC platform
  • Experience working on software development projects
  • Experience contributing to the design of the application specifically focused on automation or integration activities
  • Experience working with Pegasystems technologies
  • Experience with Cloud platforms and technologies, including Amazon Web Services (AWS) and Microsoft Azure
  • Experience using performance tools like Performance Analyzer(PAL) and Preflight
  • Experience with design and development of UI’s using JavaScript, HTML and custom CSS Stylesheets
  • Experience of working in Agile, Scrum Methodology

Experience For Pega Support Associate Resume

  • Experience in working with offshore development teams
  • Experience developing applications with Pega
  • 2) Deployment Services and Monitoring experience within PEGA
  • Strong knowledge of Object Oriented programming concepts and RDBMS concepts
  • Experience in performance tuning in PEGA
  • Good understanding on DB2 and ORACLE Database

Experience For Pega Solution Architect Resume

  • MasterCard / Visa Dispute processing experience
  • Experience supporting a software/hardware development efforts
  • Experience with design and development of UI's using JavaScript, HTML and custom CSS Stylesheets
  • Experience managing large, distributed development teams in an onshore/offshore delivery model
  • Experience operating within a multi-vendor delivery environment

List of Typical Skills For a Pega Resume


Skills For Pega Architect Resume

  • Strong commitment to developing the team’s Agile skills and supporting effective team practices
  • Strong commitment to developing the team's Agile skills and supporting effective team practices
  • Excellent client management skills, strong written and verbal communications, ability to drive and implement change
  • A combination and good balance of architecture design and hands-on development skills
  • Proven collaboration skills and the ability to work well both within the SSC&O project team environment and across other BFS project teams
  • Strong communication skills and ability to drive dialog with senior business stakeholders globally
  • Strong data analysis skills and ability to present findings to Business users appropriately
  • Strong interpersonal, and relationship skills
  • Enthusiastic professional and confident team player with a strong customer-success focus, who can present effectively even under adverse conditions

Skills For Pega Consultant Resume

  • Learning and development opportunities for our staff in order to grow their skills
  • Strong experience in performing and supporting testing as part of various phases/cycles
  • Strong experience in all phases of software development lifecycle including analysis, design, implementation, testing and deployment
  • Maintains superior technology skills and knowledge of emerging technological trends of Pega’s interfacing system across multiple disciplines
  • Demonstrated experience in requirements gathering and analysis, and translating business requirements into solution design proposals
  • High level of debugging skills
  • Effectively troubleshoot technical issues as they arise during the project life cycle
  • Strong experience with Pega BPM platform and holding the Pega Certified Business Architect (CPBA) certification
  • Strong experience working in Agile Scrum methodology

Skills For Pega Systems Architect Resume

  • Solid analytical, business improvement, process modeling and user design experience
  • Good to have experience in application development and configuration, system integration, testing, migration
  • PEGA certified with good experience in PEGA development, work flows and PEGA Rules Process Commander (PRPC 7.x)
  • Pega PRPC 7.x experience is required. At least 0.5 year experience in design and implementation of PRPC-based solutions
  • Prior experiences leading code reviews
  • Work effectively under pressure in a fast-paced production environment

Skills For Pega Senior System Architect Resume

  • Contributes to the development of concepts, techniques and standards in general business analysis, as well as IT principles and practices. Skills required
  • Solid Object-Oriented coding experience using Java, Python, C# or C++
  • Prior experience in multiple roles such as development, production issue resolution, architecture and managing scrum teams
  • Prior experience with JPMC tools and processes for IT Risk and Vulnerability Management, security scanning tools and automation tools
  • Solid Pega design and development experience (including Pega7+)
  • Experience in enterprise projects and 5 years of relevant enterprise solution architecture experience
  • Pega application experience or relevant Java development experience
  • Enforce best practices in PEGA architecture / design / coding Consultative, Mentoring & Coaching skills
  • Mentor Pega developers and support staff in delivering large and complex projects Essential skills

Skills For Pega Administrator Resume

  • Experience with PRPC v5.x (preferably V5.3 or above) with experience in new Pega capabilities
  • Overall 8+ years IT experience with Healthcare domain experience
  • Understanding of Pega frameworks for different industries and hands on experience on few of them
  • Experience in tactical planning, supporting IT initiatives and working with in-house technical resources and contracted services
  • Experience developing Rich UI, CSS, Skins, Screen Layouts using JSP’s, HTML and AJAX
  • From 2 to 5+ years of experience in architecting & developing Business Process Management and Business Rules Engines applications on Pega platform
  • Experience in developing User Interfaces and screen layouts using ListViews & SummaryViews, Harnesses, Section, JSP’s, CSS and HTML, Java Script
  • Excellent understanding of latest Pega architecture like Enterprise class design, Application layer cake, Data Modeling and Rule resolution

Skills For Pega System Architect Resume

  • Excellent understanding of doing integration with third party APIs (Webservices, JSON, REST, XML etc.) and message queue
  • Experience in the following is highly desirable: PEGA, JSON, Oracle, SQL, Agile, J2EE, HTML, Data Warehousing and IMS/DB2
  • Experience working in large teams and coordinating development with off-shore resources
  • Experience designing and developing process based solutions
  • Experience in reference architecture, designing frameworks and implementing design governance
  • Experience scoping and estimating Pega technical implementations
  • Excellent knowledge of developing Rich UI, CSS, Skins, Screen Layouts using JSP’s, HTML and AJAX

Skills For Pega Application Developer Resume

  • Experience in leading and architecting PRPC application design and development
  • Knowledge of all PRPC components and experience in using the components in building solutions
  • Extensive BPM knowledge and experience in conceptualizing workflow solution using Pega Platform
  • Experience in delivering Pega BPM projects right from inception state till transition/go live using pega methodologies
  • Experience with multiple Pega frameworks (e.g. BPM, Decisioning, etc)
  • Experience of Pega application development in client facing roles
  • Hand-on experience in PRPC debugging tools such as tracer utility, clipboard, System Management Application (SMA), DB Trace and PEGA Log Analyser
  • Strong knowledge of Oracle, Sybase or SQL Server, including complex SQL queries, stored procedures and DBA-level
  • Good understanding of Integration patterns and ability to recommend the best integration option based on the requirements

Skills For Technology Lead-pega Resume

  • Good understanding of the infrastructure components involved in Pega projects
  • Good understanding of data migration requirements, approach, design and implementation
  • Experience in working with the large-scale (100+ entities) relational data models
  • Strong knowledge of PL/SQL, for retrieving data from large volume tables
  • Strategic thinking and leadership with excellent abilities in relationship management
  • Anticipate future IT direction to support Corporate Initiatives. Excellent understanding of Enterprise Architectural process and practices
  • Experience with Companying sector
  • Pega/BPM testing experience

Skills For Pega Support Associate Resume

  • Experience in creating SOAP/MQ/File connectors / services
  • Experience in performance tuning in BPM applications
  • Experience and thorough understanding of business process management (BPM) systems like (PEGA, Fenergo, jBPM, etc)
  • Experience with JAVA and related technologies, including relational databases
  • Experience working with Pega is an asset
  • Customer service experience in handling technology products and services
  • Experience working on software development projects

Skills For Pega Solution Architect Resume

  • Relevant consulting or industry experience
  • Experience translating business process and/or business requirements into technical solutions
  • Good understanding of J2EE technologies and components (any other like .NET advantage)
  • +2 years of experienced in PEGA Marketing modules
  • Strong knowledge of Oracle, Sybase or SQL Server, including complex SQL queries
  • Agile experience with emphasis on story writing
  • Good understanding on database design and query optimization
  • IT experience, with 3 years in leading Pega/BPMS related initiatives
  • Experience in project management, staffing

List of Typical Responsibilities For a Pega Resume


Responsibilities For Pega Architect Resume

  • Experience in Software Development Desired Skills
  • Utilize programming skills and contribute to the technical code base, adhering to coding standards, procedures, and techniques
  • Good experience in using SOAP/HTTP connectors and Web Services, MQ/JMS/File listeners
  • Pega Development experience desired; Pega Development 7.x experience required
  • Demonstrated Software design and Technical Architecture Experience
  • Good experience in MS-Project and SQL development
  • Strong UX experience
  • Experience and/or Interest in Designing and Developing applications based on BPM/Rules and SOA based platforms

Responsibilities For Pega Consultant Resume

  • Experience supporting software/hardware development efforts
  • Hands on experience in Pega 7 required. Working knowledge of Pega OOB features and Engine APIs
  • Participated in Verification, Validation and User Acceptance Testing with Business Users in UAT environment
  • Experience in configuring COTS BPM or Case Management products, specifically Salesforce, Pega, ServiceNow, MSFT Dynamics, and/or Oracle RightNow
  • Certified in Agile or 2+ years’ experience working in an agile methodology
  • Experience working directly with PEGA
  • Experience working with Kofax or e-sign technology
  • Experience as PEGA lead system architect for architecting large complex PEGA/BPM solutions

Responsibilities For Pega Systems Architect Resume

  • Experience working in a Continuous delivery model environment
  • Mandatory experience testing online forms based systems
  • Experience managing large, distributed development teams in an onshore/offshore delivery mode
  • Experience designing Workflows and flow actions, User Interfaces, Activities, Decision maps and Decision rules, and Declarative Rules
  • Experience in IT support and implementation roles
  • Delivery focus, with an Agile software development methodology background and mindset, along with experience with relevant development tools (JIRA, etc.)
  • Experience with PRPC version 6 or above

Responsibilities For Pega Senior System Architect Resume

  • Experience in all phases of systems development
  • Experience with cloud based application development & deployments desired
  • Specific experience as a Pega SA
  • Demonstrated ability to partner successfully with remote team members across multiple time zones
  • Overall 8+ years IT experience
  • Experience with software architecture design and SOA services implementation
  • Contribute to complex design projects and has expert Pega7 knowledge based on in-depth experience and history of successful projects

Responsibilities For Pega Administrator Resume

  • Use Pega7 architecture, security model, and service interfaces to build effective software solution
  • Experience with Pega PRPC v.6.x/7.x
  • Previous successful architect and development experience
  • Experience in Pega 5.4, Oracle and MS Visio
  • Pega technology and Pega PRPC implementation experience
  • Experience with Pega Direct Capture of Objectives (DCO)
  • Business Operations and/or IT experience

Responsibilities For Pega System Architect Resume

  • In depth hand’s on application development experience in Pega PRPC v6.x/v7.x
  • Business experience with relevant computer applications or database/tools
  • +2 years of experienced in PEGA systems focused on the integration part
  • Experience in Pega Systems PRPC BPM Solution development - Certified Lead Systems Architect (CLSA) certification level
  • Pega experience (ideally, in telco space)

Responsibilities For Pega Application Developer Resume

  • Experience with implementation or migration projects
  • Experience with Pega 7.2
  • Experience as a developer
  • Experience with web application architectures and Model-View-Controller design pattern
  • Experience in multiple roles on enterprise wide application development teams

Responsibilities For Technology Lead-pega Resume

  • Certified in Pega or strong desire to get certified
  • 3) Application architecture and topology experience
  • API web services experience (SOAP or REST)
  • Pecific experience as a Pega SSA
  • MS SQL / DB2 SQL Experience
  • Pega Experience
  • Relevant experience in Unit & Integration Test
  • Framework experience such as CPM, TMF etc
  • Reviewing, analyzing, evaluating ideas, projects and opportunities to develop new Pega products, and business models for the business segments

Responsibilities For Pega Support Associate Resume

  • Testing and Debugging using Tracer and Rules Inspector
  • Understanding new requirements and preparing test cases to perform unit testing
  • Handling the cases created across all the stages and statuses based on business routing logics
  • Involving in creating Flows, Activities, Decision Declarative rules, Reports
  • Working knowledge of the following PRPC design and implementation topics
  • Performing on-site detailed discovery of client’s applications utilizing the Pega Robotics Platform

Responsibilities For Pega Solution Architect Resume

  • Troubleshooting & performance tuning of PRPC applications
  • Understanding of security models for protecting data in applications
  • Creating automated regression test suites for defined business processes
  • Understanding of core java and OOPS concepts
  • Creating SOAP/REST connectors/services
  • Designing a UI form (harness / section)

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