Patient Service Associate Resume Sample

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Guido Carter
869 Erdman Spurs,  Houston,  TX
+1 (555) 262 8191

Work Experience


Patient Service Associate
03/2018 - PRESENT
Philadelphia, PA
  • Check-in patient upon arrival in the practice. Identify correct patient information in Maestro Care
  • Cross-train to clerical (patient check in/out)
  • Update and file patient medical records
  • Handle billing and bookkeeping
  • Obtain medical history and room patients (vital signs, medication reconciliation, allergies, etc)
  • Assisting the physician during the examination and procedures Collect and prepare laboratory specimens
  • Verify patient demographic data. Edit Maestro Care as needed
Patient Service Associate Orthopaedics
11/2012 - 02/2018
Chicago, IL
  • Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents
  • Coordinate all labs/procedures as requested. Maintain private physician office charts
  • Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts
  • Acts in a non-directive, non-judgmental manner, recognizing an individual’s religious, ethical and moral opinions and beliefs
  • Present and educate patients on required forms and obtain signature as required by policyand procedure
  • Assists in maintaining order and cleanliness in MOB8’s lobby and entrance. Maintains neat and professional appearance
  • Obtains all necessary referrals for scheduled visits and works closely with the referral specialist to work through referral and pre-registration related issues. Coordinates between various ancillaries and interprets multiple points of data for efficient scheduling including office visits and diagnostic tests for echo sonography, lipid exercise and other labs
  • Verifies and updates patients' demographic information and transfers the caller to registration if update is necessary. Triages calls for urgent information of services. Responds to request for routine information or assistance within scope of knowledge and authority. Resolves and responds to providers' email requests in an efficient and professional manner
Patient Service Associate Gi
07/2008 - 10/2012
Dallas, TX
  • Cleans rooms after patient usage and ensures appropriate disposal of contaminated materials. Orders supplies and equipment, restocks supplies to ensure availability at all times and ensures inventory is monitored for expiration dates
  • Return medical records. Attach HIPPA/Medicare documents to the encounter forms
  • Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit
  • Collect and post co- payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents
  • Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/procedures as requested. Maintain private physician office charts
  • Position also involves customer service, message daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment distribution, ancillary scheduling and preparation and referrals
  • Monthly desk rotation to keep scheduling, registration, and charge posting skills sharp to help the clinic in times of absence
  • Provide outstanding customer service at all times, maintaining a polite, positive demeanor when dealing with patients and co-workers alike
  • Identify correct patient information in IDX

Education


Walla Walla University
2003 - 2008
School's Degree in Communication

Professional Skills


  • Call Center or telephone customer service experience and training/experience in patient care skills such as medical assisting and phlebotomy
  • Strong computer skills, keyboarding
  • Skills in performing medical office administrative task, knowledge of orthopedic workflow and terminology
  • Typing skills Medical terminology
  • Demonstrate consistent expression of Duke’s value’s and behavioral expectations Communicate and works effectively with staff to achieve goals
  • Skills and Abilities Level Characteristics management.and procedures
  • Computer skills – ability to use Microsoft Word and Outlook mail

How to write Patient Service Associate Resume

Patient Service Associate role is responsible for phlebotomy, medical, compensation, credit, training, database, printing, security, bookkeeping, research.
To write great resume for patient service associate job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Patient Service Associate Resume

The section contact information is important in your patient service associate resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Patient Service Associate Resume

The section work experience is an essential part of your patient service associate resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous patient service associate responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular patient service associate position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Patient Service Associate resume experience can include:

  • Excellent interpersonal and communication skills; computer skills, cash handling skills, ability to perform multiple tasks at the same time
  • Demonstrated ability to organize and prioritize work, provide oral and written instructions
  • Provides guests with exceptional arrival and departure experience
  • Interact tactfully with customers, establish, and maintain effective relationships with others
  • Operate a telephone system and utilize appropriate telephone etiquette
  • 6g. Identify operational improvements to maximize efficiency and effectiveness of services provided. Communicate opportunities to management

Education on a Patient Service Associate Resume

Make sure to make education a priority on your patient service associate resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your patient service associate experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Patient Service Associate Resume

When listing skills on your patient service associate resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical patient service associate skills:

  • Demonstrated ability to organize relating to verifying patient information, collecting payments and establish and maintain effective relationships with others
  • Demonstrated ability to organize relating to verifying patient information,collecting payments and establish and maintain effective relationships with others
  • Medical office experience, or 4 years of customer service experience, required
  • Demonstrate understanding of Urology Call Center phone statistics; apply knowledge when setting personal performance goals
  • Demonstrate role model behaviors, mentors staff and helps with orientation of new hires
  • Answer telephone, take and deliver messages to physicians, nurses and Strong verbal and written communication

List of Typical Experience For a Patient Service Associate Resume

1

Experience For Patient Service Associate Orthopaedics Resume

  • Preparation for clinic Complete prior preparation activities as required by clinic / department area
  • Schedule new and return patient visits determining appropriate clinic provider based on specified standards utilizing the Cadence/MiChart Scheduling System
  • Participate in continuous learning and contributes to team building efforts. Attend meetings and fulfill required training as appropriate
  • Patient education regarding billing, insurance changes and payments
  • Batches encounter forms or charge posting in IDX
  • Adhere to set standards when entering comments into patient appointments
  • Complete work directives sent to the Urology Call Center MiChart in-basket and scheduling work queue
  • Perform telephone triage and distribute for action; document according to specified clinic standards
2

Experience For Patient Service Associate Duke Cancer Institute Resume

  • Attend meetings and training sessions. (1%)
  • Manage Resources including time and office supplies appropriately
  • Edit IDX as needed
  • Collect and post co- payments and balances on accounts due
  • Communicates with families and investigates patient or family concerns
3

Experience For Patient Service Associate Gi Resume

  • Ensures patient safety and comfort at all times
  • . Provides patients and families with comfort items to include: pillows, blankets, and magazines
  • Serves as a liaison between various departments
  • Collects data and maintains database of patient issues as directed by Manager
  • Answers questions and offers information and assistance related to guest / patient requests
  • Possesses high-level understanding of building layouts (South Durham Building) and ability to direct patients to all areas of the campus by the most efficient route
  • Assists in the control / flow of traffic in front of the office building; reroutes traffic; provides information and direction to patients and visitors; contacts escort services to assist with transport of patients as needed
  • Assists in maintaining order and cleanliness in South Durham’s Building lobby and entrance
4

Experience For Patient Service Associate Patient Information Services Resume

  • Maintains neat and professional appearance
  • Utilize written communication skills accurately/appropriately when composing telephone encounters in MiChart e.g. composition, grammar, spelling, punctuation, sentence structure, etc
  • Maintain accurate insurance and authorization information using the Referral Authorization Management Process
  • Mail out patient itineraries, letters, maps, and education materials as appropriate
  • Determine the existence of previous registration and obtain, verify and update insurance, financial and demographic information with the patient at every phone encounter
  • Maintain accurate PCP/referring physician information
5

Experience For Patient Service Associate Duke Children s Specialty Gi Brier Creek Resume

  • Identify self pay patients and inform in advance of financial responsibilities and payment options
  • Identify patients who are potential candidates for M-Support and facilitate Patient Account Representative assistance
  • Obtain managed care referral and/or authorization as needed
  • Utilize/master functions of the phone system
  • Preparation for clinic, patient check-in, check out and payment collections; scheduling tests and procedures; managing referrals, work queues, electronic messages and medical record scanning 50%
  • Answering telephone; delivering messages to physicians, nurses and others 15%
6

Experience For Patient Service Associate Duke Cancer Center Raleigh Resume

  • Customer service, safety, and work culture 10%
  • Perform downtime procedures as necessary for patient check-in and order entry
  • Maintain printers, computers and supplies in the work area 5%
  • Comply with all regulatory and compliance policies and processes 5%
  • Verify patient demographic data. Edit Maestro Care as needed.Accurately identify the appropriate account for patient visit
  • Copy,file and distribute insurance cards as indicated by procedure
7

Experience For Patient Service Associate Ortho Trauma H Resume

  • Schedules tests and procedures
  • Answer telephone, take and deliver messages to physicians, nurses and other staff
  • Manage and send new patient health assessments through email
  • Upon confirmed completion, call and schedule new patient consultation
  • Determine when return patient health assessments are required for return appointments and send assessments accordingly for patient completion
  • Review weekly appointments to ensure assessments are return before patient appointment.Identify uncompleted assessments to request completion during patient check-in on day of appointment
  • Perform other job related tasks as delegated by manager
8

Experience For Patient Service Associate A Resume

  • Completes all Maestrocare check-in files and manage all appropriate alerts
  • Imprint all patient specific documents and requisition/transmittal documents
  • Enter insurance information correctly into MC system
  • Schedule appointments from recall list
  • Work queues appropriate to front desk responsibilities
9

Experience For Patient Service Associate Referral Resume

  • Schedules return appointments, tests and procedures
  • 1a. Review listing of today’s patients and next day patients (Department Appointment Report –DAR). Complete prior preparation activities as required by clinic / department area
  • 1b. Manage clinic work queues following appropriate policies and procedures. Missing Registration items that can be cleared for patients prior to or at arrival Referral work queues, orders work queue
  • 2a. Identify correct patients in Maestro Care. Verify / update patient demographic and insurance data s needed. Run RTE (Real Time Eligibility) for any updates or changes to insurance
  • Scheduling tests and procedures.20%
  • Patient check-out (as applicable) 20%
  • 5a. Identify patient; review the Check Outscreen or the After Visit Summary (AVS ) for orders (same day or future), referrals and follow up information. Schedule as appropriate. Coordinate /schedule follow up appointments ensuring correct appointment type, location, provider and referring physician, as applicable
  • Customer Service, Safety and Work Culture 2.5%
  • 7a. Take complete messages, indicating time, date, caller, caller's, name of recipient, action requested by caller, initials of messenger. Report obtained medical information from patients and referring physicians accurately, completely and timely
10

Experience For Patient Service Associate Ancillary Check In Resume

  • 7c. Review In basket for messages throughout the day and respond per clinic policy and procedure
  • Perform downtown procedures as necessary for patient check-in and order entry. 1%
  • Maintain printers, computers and supplies in the work area. 1%
  • Comply with all regulatory and compliance policies and processes 1.5%
  • Perform downtime procedures as necessary for patient check-in and order entry5%
  • Handle customer inquiries, explain program options, and process payments
  • Merchandise sales, process cash/credit receipts and payments
  • Follows all financial policies and procedures
  • Coordinates emergency response once alerted

List of Typical Skills For a Patient Service Associate Resume

1

Skills For Patient Service Associate Orthopaedics Resume

  • Epic experience and strong computer
  • Good understanding of insurance carriers. (Medicare/Medicaid/private insurers, )
  • Organize, prioritize, and work independently as well as with a team
  • Answering telephone; delivering messages to physicians, nurses and others (2%)
  • Answering telephone; delivering messages to physicians, nurses and others 10%
2

Skills For Patient Service Associate Duke Cancer Institute Resume

  • Scheduling tests and procedures. (% Included in Check out Process)
  • EPIC Registration and Scheduling Training required within one (1) month of employment
  • 3a. Complete ancillary scheduling accurately, according to physician orders
  • 4a. Explain billing and share Financial Assistance Policy FAQs to patients according to PRMO policies
  • 4c. Ensure that patient receives financial counseling if necessary, based on ability to pay, account status flags, billing inquiries and waiver requirements
  • Prepare clinic for opening/receiving patients, as well as next day preparation activities
3

Skills For Patient Service Associate Gi Resume

  • Verify patient demographic the primary care physician or referring physician and scheduling tests private physician office IDX on insurance plan
  • Telephone reception for Fitness Center, including appropriate paging messages, and program information resource
  • Notify patients of outstanding balance and copays at the time of scheduling
  • Assists patients and families according to their needs during the initial arrival time
  • Completes continuous rounding on patients and families in the department and the waiting area throughout the shift
4

Skills For Patient Service Associate Patient Information Services Resume

  • Approaches, greets and offers verbal assistance and direction to patients and visitors entering the new South Durham Building
  • 4g. Secure cash appropriately at all times during clinic hours. Return cash bag at end of shift to Cash
  • Creative problem solving and ability to take imitative
  • 9c. Inventory supplies and request re-order as necessary. Scanning patient records
  • Knowledge of PC’s and desktop software with accurate typing speed of 50 wpm
  • EPIC Training Certification Required yearly
  • Mandatory Regulation Training required throughout the year
  • 2b. Complete check in – responding as needed to alerts, warnings and confirmation checks
5

Skills For Patient Service Associate Duke Children s Specialty Gi Brier Creek Resume

  • 3c. Explain test preparations to patients, according to standard practice instructions
  • 4g. Secure cash appropriately at all times during clinic hours. Return cash bag at end of shift to Cash Manager
  • 10b. Participate in all system, regulatory and policy training
  • Make return appointments by scheduling patients into the others
  • Customer service – Front line service provider and greeter to Fitness Center members and guests including locker and towel service
  • 3c. Explain test preparations to patients, according to standard practice instructions. Cash Management
6

Skills For Patient Service Associate Duke Cancer Center Raleigh Resume

  • Follow red call protocol when handling emergent phones calls
  • Attend meetings and training sessions 5%
  • Assists with new member entry including ID badge, locker keys, check-in procedures
  • Welcomes patients and families and provides information regarding processes
  • Communicates to nursing staff observations and patient or family needs
  • Resolves issues immediately within scope of position and communicates issues outside of scope to nursing staff
  • Offers a sincere welcome to every patient / guest of the new South Durham Building
  • Investigate and account for missing records or orders
  • Attend meetings and training sessions. 2.0
7

Skills For Patient Service Associate Ortho Trauma H Resume

  • Accurately identify which HospitalAccount (HAR) is to be used for the return or new clinic visit
  • Place a call for ancillary scheduling requests or route to the appropriate clinic or scheduling center via Maestro Care. Manage associated work queues to schedule for orders added after the patient visit
  • Monitor and maintain referral, registration work-queues and in-basket requests daily
  • 5a. Identify patient; review the Check Out screen or the After Visit Summary (AVS )for orders (same day or future), referrals and follow up information. Schedule as appropriate. Coordinate /schedule follow up appointments ensuring correct appointment type, location, provider and referring physician, as applicable
  • 6b. Anticipate patients' needs; inform patients of delays; offer alternatives (cafeteria, reschedule)
  • Demonstrated ability to organize and prioritize work,provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others
  • 12 hour shifts, nights, and weekends required
  • Basic PC and data entry patient identification, patient check in/out, charge posting, cash Check-out skills. Knowledge of medical ancillaryservice requisitions. Schedule tests and procedures
8

Skills For Patient Service Associate A Resume

  • Complete and distribute Prepare for clinic visits by reviewing next day patients and completing clinic preparation process, according to PRMO credit and collection policies
  • Determine the amount patients. Make return appointments by scheduling patients into the others
  • Report obtained completely and timely
  • Disseminate messages according to practice communication standards medical information from patients and referring physicians accurately, terminology and telephone etiquette
  • Position also involves customer service, message Enter pre-visit orders and prepare new patient charts. Pick up X-rays, encounter forms. reports, petty cash and collections bag
9

Skills For Patient Service Associate Referral Resume

  • Verify patient demographic the primary care physician or referring physician and scheduling tests private physician office IDX. on insurance plan
  • Prepare encounter forms. Investigate and account for patient record documentation. Return medical records. Attach missing encounter forms
  • File history sheets, ancillary Identify correct patient information in IDX
  • Audit encounter forms for completeness and Accurately identify the appropriate account for patient visit
  • Present insurance cards as indicated by procedure
  • Copy, file and distribute labs/procedures as requested. Maintain and written instructions, interact tactfully with customers and required next day preparation management and patient correct appointment type, appointment office charts, medical records, and educate patients on Completes all IDX check-in files manage all appropriate alerts
  • Demonstratedability to organize and prioritize work, provide oral and writteninstructions, interact tactfully with customers and establish andmaintain effective relationships withothers
10

Skills For Patient Service Associate Ancillary Check In Resume

  • Able to stand for prolonged periods of time; able to lift 35 pounds; turning and twisting required
  • Mus be able to lift 20 lbs
  • Interact professionally, tactfully and politely with the public and other personnel
  • Mustbe able to lift 20 lbs
  • Knowledge of all HIPAA Privacy and Security regulatory policies and internal polices with respect to Protected Health Information (PHI) Use and Disclosure
  • Deal courteously with patients, co-workers and insurance personnel
  • General knowledge of standard office equipment such as computers, fax machine, photo copier, scanner

List of Typical Responsibilities For a Patient Service Associate Resume

1

Responsibilities For Patient Service Associate Orthopaedics Resume

  • 7b. Disseminate messages according to practice communication standards
  • Attach missing encounter forms
  • Maintain facility information and schedules at front desk
  • Assist with towel services, maintain daily inventory
  • Assist with other tasks as directed
  • Completion of Healthcare Business Insight’s Patient Access Certification Program within 6 months of hire
  • 1a. Review listing of today’s patients and next day patients (Department Appointment Report –DAR) Complete prior preparation activities as required by clinic / department area
  • 1b. Manage clinic work queues following appropriate policies andprocedures. Missing Registration items that can be cleared for patientsprior to or at arrival Referral work queues Orders work queue
  • 4b. Collect patient liability (payments due to include copay, deductible, coinsurance, prepayments as appropriate and balances)
2

Responsibilities For Patient Service Associate Duke Cancer Institute Resume

  • 4e. Balance cash collections to User Batch Report daily
  • 4f. Reconcile cash discrepancies as required
  • Patient check-out (as applicable) (10%)
  • 5a. Identify patient; review the Check Out screen or the After Visit Summary (AVS ) for orders (same day or future), referrals and follow up information
  • 6a. Interact with patients, visitors and staff in a professional manner at all times. Be available and greet patients and visitors immediately upon presentation
  • 6b. Meet or exceed patient expectations at each encounter. Anticipate patients' needs; inform patients of delays; offer alternatives (cafeteria, reschedule)
3

Responsibilities For Patient Service Associate Gi Resume

  • 6c. Consistently use “Words that Work” and RELATE in daily interactions with patients, their loved ones and each other
  • 6c. Provide directions, organize escorts, and arrange for interpreters and taxis as needed
  • 6d. Follow HEART /Service Recovery as needed and elevate concerns or situations to clinic leadership as soon as possible
  • 6f. Report safety issues timely to clinic leadership and report personal safety incidents within 24 hours of occurrence
  • 7a. Take complete messages, indicating time, date, caller, caller's #, name of recipient, action requested by caller, initials of messenger. Report obtained medical information from patients and referring physicians accurately, completely and timely
  • 7c. Review Inbasket for messages throughout the day and respond per clinic policy and procedure
  • 7d. Act as a liaison for individuals requesting information on clinical services, referrals, research studies as appropriate. Ensure resolution of information requests
4

Responsibilities For Patient Service Associate Patient Information Services Resume

  • Perform downtime procedures as necessary for patient check-in and order entry. (1%)
  • Maintain printers, computers andsupplies in the work area. (1%)
  • 9a. Change paper, cartridges and manage paper jams in printers and faxes
  • 9b. Maintain adequate supplies at workstation
  • 9c. Inventory supplies and request re-order as necessary
  • 10a. Attend staff meetings and other clinic meetings as requested
  • 10c. Attend PSA education sessions
  • Schedules massage appointments
5

Responsibilities For Patient Service Associate Duke Children s Specialty Gi Brier Creek Resume

  • Balance cash drawer daily
  • Preparation for clinic (2%)
  • 1c. Obtain Imprest cash bag
  • 2a. Identify correct patients in Maestro Care. Verify / update patient demographic and insurance data as needed. Run RTE (Real Time Eligibility) for any updates or changes to insurance
  • 2c. Refer patients with financial questions to the Financial Care Counselor
  • 2d. Present and educate patients on required forms (MSPQ, COA/COT, ABN). Obtain signatures on forms as required and process forms per policy
  • 2f. Coordinate all labs/procedures in accordance by physician /provider request
  • 3b. Ensure all tests and consultations are scheduled in the correct sequence
  • Mustbe able to lift 25 lbs
6

Responsibilities For Patient Service Associate Duke Cancer Center Raleigh Resume

  • Cash management, front-end collections, as well as completion of required forms and documentation
  • Achieve Expectations of Registration Quality. Check in and checkout patients according to policy and procedure…completing checklists and scheduling appropriate follow up as indicated
  • Maintain professional presenceand work environment. Use proper phone etiquette identifying self and clinic. Adhering to clinic DMAIC and BSC initiatives
  • Demonstrate accountability for revenue enhancement by following all front-end procedures enabling proper claims processing. Work queue maintenance on consistent basis
  • Explain billing to patients
  • Report obtained completely and timely.Disseminate messages according to practice communication standards medical information from patients and referring physicians accurately, terminology and telephone etiquette
  • Check-in patient upon arrival in the practice scheduling
  • Position also involves customer service, message
  • Pick up X-rays,encounter forms.reports, petty cash and collections bag. File history sheets, ancillary Identify correct patient information in IDX
7

Responsibilities For Patient Service Associate Ortho Trauma H Resume

  • Prepare encounter forms. Investigate and account for patient record documentation. Return medical records
  • Edit IDX asneeded forms and obtain signature as required by policy and procedure.insurance cards as indicated by procedure
  • Coordinate all preparation and referrals patient specific chart documents and requisition/transmittal documents.distribution, ancillary scheduling and Batches encounter forms or charge posting in reports and all other required
  • HIPPA/Medicare documents to the accuracy before batching.Copy, file and distributelabs/procedures as requested
  • Maintain next day preparation activities.management and patient appointment correct appointment type, entering and written instructions, interact tactfully with customers and prioritize work, provide oral office charts, medical records,and educate patients on required of cash to be collected based
  • Completes all IDX check-in files and manage all appropriate alerts
8

Responsibilities For Patient Service Associate A Resume

  • Collect and post co-payments and balances on accounts due.Imprint all
  • Knowledge of work compensation
  • Interact tactfully with customers, co-workers and providers
  • Move swiftly throughout the clinic and also sit in one area for long periods of time
  • Hear sounds concisely
  • Schedule office visits, tests and procedure appointments from work queues, referral system and upon requests
9

Responsibilities For Patient Service Associate Referral Resume

  • Answer incoming calls promptly, in a courteous and professional manner, and deliver messages to physicians, nurses and others 4. Prepare documentation for clinic visits, enter recall notifications, create appointment letters and process medical record requests 5. Retrieve and response to voicemail, staff and email messages in a timely fashion
  • Make reminder phone calls for procedure and office visit appointments
  • Manage clinic work queues following appropriate policies and procedures. Missing Registration items that can be cleared for patients prior to or at arrival Referral work queues Orders work queue
  • Obtain Imprest cash bag 2. Patient check-in 2a. Identify correct patients in Maestro Care. Verify / update patient demographic and insurance data as needed. Run RTE (Real Time Eligibility) for any updates or changes to insurance
  • 2c. Present and educate patients on required forms (MSPQ, COA/COT, ABN). Obtain signatures on forms as required and process forms per policy
  • Position involves customer service, message daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment distribution, ancillary scheduling and preparation and referrals
10

Responsibilities For Patient Service Associate Ancillary Check In Resume

  • Patient check-in (82%)
  • Patient check-in 20%
  • Cash Management (1%)
  • Cash Management 10%
  • Coordinate all data
  • Flu Program PSA
  • Basic PC and data entry patient identification, patient check in/out, chargeposting, cashCheck-outskills. Knowledge of medicalancillary service requisitions.Schedule tests and procedures. Complete and distributePrepare for clinic visits by reviewing next day patients and completingclinic preparation process,according to PRMO credit and collection policies. Determine the amount patients
  • Edit IDX as needed. forms and obtain signature as required by policy and procedure. preparation and referrals patient specific chart documents and requisition/transmittal documents. distribution, ancillary scheduling and Batches encounter forms or charge posting in reports and all other required HIPPA/Medicare documents to the accuracy before batching

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