Patient Care Resume Sample
Jesus Daugherty
7144 Brianne Forge,
New York,
NY
+1 (555) 661 2639
Work Experience
Ssrm Product Line Administrator, Patient Care
05/2017
-
PRESENT
Phoenix, AZ
- Collaborates with CalOptima PCC to ensure timely communication of member’s clinical information
- Effectively interview members to determine the client’s strengths, problems, functional status, goals and need for specific services/resources
- Remain knowledgeable of OneCare’s benefit structure. Guide members in understanding and accessing the benefits they are entitled to under Medicare and Medi-Cal, through the OneCare program
- Assist with coordination of member’s health care and social service needs both within and outside the Medical Group and CalOptima
- Facilitate warm transfers to member’s assigned case manager or social worker in accordance with member needs, when appropriate
- Notify member’s care team of key event triggers (ie. transitions of Care, falls, unsafe home)
- Outreach to members to complete assessment when there are changes to a member’s health status (i.e. key events)
- Prompt communication of member’s case notes, HRA, care plan and interdisciplinary care team (ICT) proceedings to CalOptima’s PCC for integration in CalOptima’s medical management system
- Signs all applicable job descriptions of positions performed and consistently fulfills the essential job functions of those positions
Supervisor, Patient Care Operations
08/2014
-
02/2017
Detroit, MI
- Creates a culture of accountability and willingly accepts ownership of goals
- Completes cleaning tasks utilizing OSHA standards. Performs maintenance and/or inventory of equipment according to unit/department standards
- Practices standard precautions while handling contaminated items
- Maintains unit order and efficiency
- Maintains appearance of patient care areas and public areas
- Greets and directs visitors, and provides basic information on policies and procedures or direct requests to appropriate persons
- Answers phones promptly and assists with answering call lights
Assistant Patient Care Surgery, Acute
04/2010
-
03/2014
Boston, MA
- Cleans OR rooms in preparation for the next procedure
- Responsible for cleaning hand scrub stations, dressing rooms, lounge, all OR corriders, specimen room, equipment room, and supply room
- Outreach to members to complete assessment when there are changes to a member’s health status (ie. key events)
- Demonstrates the ability to develop strong and collaborative relationships with clinicians and leaders throughout the acute care facility
- Think strategically and consistently demonstrate strong analytical, problem-solving and decision-making skills
- Capacity to facilitate team member engagement by creating a positive and collaborative work environment
- Effectively manages change and demonstrates an ongoing commitment to quality and service improvement
- Demonstrates a passion for his/her work and the ability to inspire and motivate others
Education
University of Phoenix - Taylorsville Learning Center
2005 - 2010
School's Degree in Nursing
Professional Skills
- Team player with excellent oral and written communication skills to interact with internal and external customers
- Proficient in patient care communication skills
- Experience in a hospital setting, Nursing Home or similar setting
- The ability to align Baylor St. Luke’s Medical Center priorities with the needs of other operating units, CHI St. Luke’s Health, and the community
- Supervisory or administrative experience in home health care or in a health care setting
- 6 months or more of experience in appointment scheduling, patient registration in an office or related medical field
- A valid driver’s license to meet travel requirements
How to write Patient Care Resume
Patient Care role is responsible for interpersonal, patient, leadership, health, acute, basic, reporting, liaison, presentation, facilitation.
To write great resume for patient care job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Patient Care Resume
The section contact information is important in your patient care resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Patient Care Resume
The section work experience is an essential part of your patient care resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous patient care responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular patient care position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Patient Care resume experience can include:
- Assists in maintaining the order, organization and currency of logs and records and patient charts. Helps ensure an efficient sharing of information within the unit
- Demonstrates the knowledge and skill to provide companion care to the 1:1 patient under the direction of a professional nurse
- Three to five years of nursing leadership experience in Family Medicine or Primary Care setting
- Graduation from a medical assistant program (MA), which includes clinicals, CNA, or one year of nursing or related experience
- Demonstrated clinical competence in area of nursing practice
- Maximize the customer experience by presenting a coordinated and efficient One Philips approach to the customer
Education on a Patient Care Resume
Make sure to make education a priority on your patient care resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your patient care experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Patient Care Resume
When listing skills on your patient care resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical patient care skills:
- Good physical ability and dexterity. Good communication skills, computer skills, and customer service
- Excellent organizational skills and attention to detail. Good time management skills with the ability to satisfy deadlines and handle several tasks at one time
- Effectively implement SSRM and/or SharedClarity contracts that are evidence based and include meaningful consolidation and formulary guidance
- Basic rhythm interpretation skills
- Effectively engage executives, physicians and clinicians in clinical review, resource management and contract decisions
- Prior management experience in ambulatory care
List of Typical Experience For a Patient Care Resume
1
Experience For Assistant Patient Care Surgery, Acute Resume
- Promotes empowerment of the nursing management and staff by utilizing collaborative approaches and encouraging new ideas
- Keeps waiting areas, conference room and grief sitting areas organized and stocked with information
- Assists patients with positioning, turning, mobilization, ambulation
- Coach/prompt patient to use incentive spirometer, and in coughing and deep breathing
- Coordinates and transcribes information needed for a variety of patient services and treatment areas such as radiology, the laboratory, dietary, housekeeping
- Assists in maintaining proper inventory of standard supplies and materials. Prepares requisitions to maintain established levels
2
Experience For Patient Care & Technical Partner Resume
- Assists with activities of daily living
- Documents required information according to hospital policy.
- Build a Business Plan that supports achievement of your Quota, is aligned with the objectives of the GSP and balanced selling
- Administers cleansing enemas that do not contain medication
- Assist with P&PD by holding the patient
- Assists in maintaining safety and comfort needs of patients
- Collect blood specimens by withdrawing designated amount from arterial lines and/or cannulated lines
- Stock totes/c-lockers; bring linen to the bedside daily
3
Experience For Supervisor, Patient Care Operations Resume
- Assist with patient discharge and admitting activities
- Assist in the delivery of direct care and support operational functions in the PACU/Pre-op/Anesthesia at the Cardiovascular Center Operating Rooms
- Works with human resources and nursing management to counsel, discipline and terminate staff as needed
- Arranges for laboratory tests, radiology procedures, treatments for rehabilitative services such as physical therapy, etc
- Prepares for new admissions and discharges by securing admission kits, chart labels, room labels, forms and checking rooms for readiness. Assembles charts, adds patient’s name to census list, processes diet slip and other admission information
- Arranges for patient transport
- Greets members/patients; checks to ensure patient’s appointment time
- Provides support for unit operations and quality patient care. Assists physicians, and other licensed independent practitioners (LIP) with entering computerized orders into EPIC. Serves as a resource for answering questions about C POE or locating required items for patient care
4
Experience For Ssrm Product Line Administrator, Patient Care Resume
- Orders and maintains all unit stock according to unit standard. Ensures adequate unit operations with sufficient supplies of necessary paper documents i.e. informed consent, transfer forms, death certificates, and downtime procedure forms in each alcove and unit stock
- Assists with accurate documentation of unit specific admission, discharge and transfer sheet, charge entry or shift report as delegated. Ensures patient transfer or discharge from system; processes patient charges as outlined by specific departmental requirements in a timely manner
- Provides leadership team and educator confidential administrative support and data entry by assisting with copying, preparation of departmental reports related to skills and competency, and education records
- Participates in unit shared governance, councils and committees according to unit departmental standards. Assists with unit based meeting minutes as required
- Educates and orients new staff as requested; participates in peer and team evaluations
- Provides required shift communication for patients, physicians, nursing staff and families by administration of informational “white-boards”, staff assignments and phone assignments
- One year in a professional office environment or equivalent
5
Experience For Coordinator Patient Care Resume
- Develops, implements, and evaluates campus initiatives that address clinical practice and are consistent with the Mission and Vision and strategic priorities of CHI Health. Annually reviews and revises the campus scope of care based on changes in patient populations and identified needs
- Leads and coordinates Shared Governance activities. Implements and monitors clinical standards of nursing practice. Participates in achieving nursing division goals
- Performs preventative skin care
- Applies pneumatic sequential compression sleeves
- Adheres to standard precautions
6
Experience For Director of Patient Care Programs Resume
- Adheres to hand hygiene guidelines
- Orients patient to surroundings, checks patients for ID bands
- Packs and stores patient's belongs
- Performs job tasks to ensure person, patient, and department safety
- Functions in an organized and time-conscious manner
- Primary responsibility is phlebotomy on all inpatient units, the Emergency Department, and SDIU
- PCAs are accountable for phlebotomy as delegated from the lab
- Record activities in the patient database and follow up to secure services (such as product training, mailing of promotional materials, etc.) for our customers by contacting physician’s offices, pharmacies, and other external entities to ensure Teva is meeting the patient’s needs
- Understand customer needs and drive sales efforts for product portfolio
7
Experience For Manager, Patient Care Grievances Resume
- Research target opportunities, generate account leads, and develop long term objectives for Philips success at the account, to meet critical customer needs
- Build and Manage your funnel in SFDC
- Research target opportunities, generate account leads, and develop long term objectives for Philips success at the account anchored to meeting critical customer needs
- Obtains vital signs, temperature, height/length, weight, oxygen saturation and pain scores; reports abnormal values to RN. Obtains other measurements (i.e., head circumference, abdominal girth) per unit standard
- Utilizes palpation/auscultation and Doppler to determine heart rate and blood pressure
- Observes, monitors and reports the overt physical condition of assigned patient(s)
8
Experience For Program Associate, Patient Care Program Resume
- Functions as a sitter
- Performs finger/heel stick blood collection and chemstick test
- Initiates, maintains and records 24-hour urine collection
- Transports blood and laboratory specimens
- Performs preventative skin care, pre-operative preps, perineal care
- Accompanies, escorts, ambulates, moves, turns, dangles, lifts, transports and attends/holds/positions patients
- Assists with range of motion; applies rehabilitation equipment; releases and applies devices, ie wheelchair seatbelt, adaptive equipment, etc., in accordance with specific instructions, to position patients to limit movements
- Double check breast milk with RN
9
Experience For Patient Care Asst Resume
- Connects, drains and disconnects urinary catheters
- Assembles intermittent bladder irrigation supplies
- Applies fecal incontinence bags
- Cleanses and redresses non-sterile wounds
- Measures and obtains TED hose; applies Sequential Compression Devices
- Performs post-mortem care and transports deceased patients to the morgue/pathology
10
Experience For Patient Care Liaison Resume
- Responds to call lights and alarms; answer unit telephone and relay messages prn
- Empties and measures drainage collection and emesis
- Assists RN with admissions, discharges, and transfers
- Provides skin care at the direction of the RN, applying select topical emollients containing medication (i.e., cortisone's, tar, silvidine, butt cream, and dermatology lotions)
- Initiates emergency care utilizing the ABCs, Airway, Breathing, Circulation
- Transports materials, supplies, medications, specimens, patient belongings, equipment and medical records
- Performs patient care comfort-safety rounds per unit routine
- Assists with application and maintains restraints
List of Typical Skills For a Patient Care Resume
1
Skills For Assistant Patient Care Surgery, Acute Resume
- A current valid driver’s license and good driving record is required
- Exceptional courtesy, tact, and liaison skills necessary in order to interact with patients, families and visitors
- Current PCA experience or phlebotomy experience within the last 6 months required
- Prior physician office or acute care experience
- Five years of experience in area of expertise. At least two years of experience in Clinical Informatics
- Clinical nursing experience required
- Five years of progressive clinical experience; see attached Table 1 for Direction 1-IV leveling
- Five (5) years of progressive clinical experience; see attached Table 1 for Direction 1-IV leveling
2
Skills For Patient Care & Technical Partner Resume
- Five years of progressive clinical experience; see attached Table 1 for Direction I-IV leveling
- Track record of achieving effective collaboration across departmental and organizational lines
- Skilled secretary who is responsible for all patient care related clerical procedures
- Two years of home health experience
- Hands-on fiscal and budgetary experience
- Able to prioritize workload and handle deadlines
- Committed to role model the Sharp Experience for our patients and staff
3
Skills For Supervisor, Patient Care Operations Resume
- Supervisory, charge nurse, or preceptor experience required
- Demonstrates insertion and removal of a urinary catheter
- Demonstrated clinical expertise
- Experience with insurance, data entry, and patient resgistration
- Call Center (Healthcare) experience
- Operate facility stretchers and wheelchairs with regard to company safety policies
4
Skills For Ssrm Product Line Administrator, Patient Care Resume
- Demonstrates an awareness of the needs and behaviors of specific patient age groups and different cultures
- Demonstrates ability to identities and respond to emergency situations
- Understanding of challenges associated with patients’ medical condition
- Holds conversation with patient and engage in activity per patient request (listening to music, playing cards, reading, watching TV, etc)
- A passion for surpassing a standard of excellence. Using past performance, objective measures, and challenging goals to set the new benchmark
5
Skills For Coordinator Patient Care Resume
- Completion of a Nursing Assistant training program or Nursing Fundamentals course (for student nurses)
- Responsible for providing outstanding support with a goal of resolving callers questions/issues
- Prevents patients from climbing or falling out of bed
- Attempt to prevent patient from pulling on their IV, NG tube, dressing, etc
- Collects specimens, including urine, stool, sputum and swabs, and performs urine determination including sugar, acetone, specific gravity protein, pH
- Responsible for establishing and maintaining a productive relationship with all callers
- Educates nursing management in new and existing department procedures and systems (e.g. information systems, fiscal responsibility, etc)
6
Skills For Director of Patient Care Programs Resume
- Communicates pertinent information at shift report using the patient plan of care and all appropriate data
- Assists in reinforcement of patient teaching and reports patient’s questions to the RN
- 24 Hours a week, Evening position
- Certified Nursing Assistants are to maintain current CA licensure
- Currently Enrolled Nursing Required
- 24 hours a week, rotating Days and Nights position, every other weekend
- Education as required by the California Board of Nursing
- Knowledge of technical and operational aspects of an ambulatory service setting
7
Skills For Manager, Patient Care Grievances Resume
- Completion of approved Certified Nursing Assistant program
- Build a recurring and frequent cadence for customer discussions
- 36 hours per week, evening shift position (8 hour shifts, 1 week 32 hours, 1 week 40 hours)
- Use telephone, computer and office equipment. Normal/corrected vision and hearing
- 2+ Yrs NA, MA or PCT in a ASC/Surgical center setting or 2 + yrs NA, MA or PCT with KSC ASC exp
- 36 hours per week, evening shift position (8 hour shifts)
- 40 hours per week, evening shift position (8 hour shifts)
- 40 hours per week, day/evening shift position (12 and 8 hour shifts)
8
Skills For Program Associate, Patient Care Program Resume
- Performs Pulse Volume Recording (PVR)
- Supports, comforts and assists families of patients who are waiting for diagnostic test
- 40 hours per week, night shift ( rotating 12 & 8 hour shifts)
- Knows and adheres to laws and regulations pertaining to health, safety and medical information
- Accompanies patients everywhere, never leaving patient alone in room or hallway
- Reports all changes in patient demeanor to the nurse in charge of patient. At least an hourly update during nurses rounds
- Assists patient in ambulating to the bathroom or to the chair if appropriate for patient
- Call nursing staff for assistance as needed
- Performs point of care testing; maintains and calibrates equipment and supplies
9
Skills For Patient Care Asst Resume
- Assists patients with, or administers routine personal hygiene including baths, oral care, skin care, umbilical cord and circumcision care
- Provides toileting/bedpan/urinal; remove/empty foley catheters; weighs diapers
- Makes up beds with linen, changes bed linens and linen hamper during patient stay
- Maintains orderliness of the patient room and unit, including equipment/cords, linen, trash, patient belongings, etc
- Refer to Patient Assistance Office complaints that are solely related to service and billing matters
10
Skills For Patient Care Liaison Resume
- Responsible for determining coverage & responsibility of patients
- Responsible for notifying all parties of financial responsibility
- Responsible for supporting members, providers and customers with expertise customer service
- Responsible for meeting Attendance, Productivity and quality Goals
- Insures follow-up activities are planned and executed
List of Typical Responsibilities For a Patient Care Resume
1
Responsibilities For Assistant Patient Care Surgery, Acute Resume
- Actively demonstrates and supports the organization’s mission and core values. Conducts self in a manner consistent with values at all times
- Graduation from a medical assistant program (MA), which includes clinicals, CNA, one year of nursing or related experience
- Work requires analytical ability necessary to prioritize own work load to ensure tasks are completed in a timely manner
- Engaging Dignity Health service areas and facilities impacted by the initiatives to successfully deliver high quality services at the lowest possible cost
- 20 Hours a week, Evening position
- 20 hours a week, rotating Days and Evenings position
- Education as required by California Board of Registered Nursing
- 36 hours per week, day/evening(8 and 12 hour shifts), weekends and holidays included
- Facilitate multidisciplinary teams working to establish consensus and establish best practice
2
Responsibilities For Patient Care & Technical Partner Resume
- Current State of Texas license or temporary/compact license to practice professional nursing; and
- Masters of Science in Nursing or related field
- Matriculation into a master's program in Nursing or related field in year one of employment
- Occasionally: Analyzing, judgment
- Stocks supplies and equipment in patient care spaces
- Sets up patient rooms for admission or procedure
- Cleans and maintains inventory and outdates of equipment and supplies in patient care spaces
- Cleans assigned equipment and areas of work
- Obtains, opens and arranges sterile instruments and supplies for specific procedures
3
Responsibilities For Supervisor, Patient Care Operations Resume
- Cleans, packs, sterilizes and stores instruments
- HS diploma, GED or equivalent is required
- Read and write is required
- Attended and passed CNA course or CNA state certification desired
- 24 Hours a week, Night position
4
Responsibilities For Ssrm Product Line Administrator, Patient Care Resume
- Provide general intra-facility transportation to patients in both emergent and non-emergent settings
- Maintain a clean, professional appearance as well as courteous, professional, and ethical behavior with other members of the health care system, co-workers, and the public
- Coordinate with Patient Assistance Office the identification and assignment of complaints as service complaints to be handled by the Patient Assistance Office or quality of care complaints to be handled by Medical Risk Management
- Oversee triaging of quality of care complaints handled by Medical Risk Management to identify those that meet the regulatory criteria of a Grievance, as defined by Centers for Medical Services and Joint Commission, to ensure that appropriate responses are timely prepared
- Primary responsibility is phlebotomy on all inpatient units and in the Emergency Department and SDIU
5
Responsibilities For Coordinator Patient Care Resume
- Responsible for EKG performance on all inpatient units
- O Maintains expert knowledge of assigned clinical and Electronic Health Record (EHR) applications
- Primary responsibility is phlebotomy on all inpatient units, in the ED, and in SDIU
- Oversees monitoring, reporting and quality assurance activities in conjunction with the interdisciplinary team, Data Analyst, Program Coordinator and Director of Special Projects
- Conducts ongoing in-reach with interdisciplinary team to identify and recruit eligible patients
6
Responsibilities For Director of Patient Care Programs Resume
- Enrolls patients into the program through intensive intake and assessment process
- Obtains the medical treatment plan and incorporates into the interdisciplinary comprehensive treatment plan
- Oversees implementation of the comprehensive treatment plan by the interdisciplinary team
- Adjusts level of service appropriately to meet the needs of the patient and alter the comprehensive treatment plan
- Identifies, selects, accesses and makes referrals to appropriate community resources
- Facilitates interdisciplinary collaboration as relates to the comprehensive care plan
- Professional Growth - Remains current with patient care changes, technology, regulatory emergency mandates and new procedures
7
Responsibilities For Manager, Patient Care Grievances Resume
- Communicates with patient’s family, physicians, and unit personnel and peers in an accurate, courteous, and professional manner
- Observe, monitor and report the overt physical condition of assigned patients for level of comfort, vital signs within established parameters, and/or skin integrity. Document observations in accordance with established protocols on treatment and report results to nurse, as appropriate
- Monitor, set-up and maintain the operations of clinical equipment such as bed scales, dopplers accuchecks and hemodynamic cables
- Change sterile dressings and perform sterile urinary catheterizations
- Prepare, hang and change IV bottles, without additives, including priming of IV tubing; count and maintain fluid rate intake associated with patient intravenous therapy; record intake and output according to established procedures; remove peripheral line dressings, convert intravenous lines to heparin locks, as appropriate
- Assist patients with routine personal hygiene, including daily weights and patient nutrition and elimination
- Obtain necessary specimens as directed by registered nurse. Test specimens for electrolytes, ABGs, and SV02 calibration
8
Responsibilities For Program Associate, Patient Care Program Resume
- Maintain patient care area and supplies in an organized manner
- Provides personal care assistance to patients under the direction of licensed personnel
- Blends caring, compassion, knowledge and integrity to provide safe quality care that preserves patient autonomy, dignity and rights. Integrates practice with a service-first focus keeping within the Baptist Mission of the three fold ministry of Christ through healing, teaching and preaching
- Establishes service line metrics and goals to measure effectiveness of retention strategies
- Facilitates effective communication of findings and recommendations to patient and between providers following primary care and specialty appointments
- Bend, lift, push, and pull 25lbs
- Provides ongoing direction and guidance for patient care personnel, including employment/discharge, performance assessment, competency assessment and validation, orientation and training, counseling and appraisal, and role development for campus access services, diabetic education, nursing services, wound care and assigned inpatient units
- Is accountable and responsible for scheduling and maintaining appropriate staffing levels using approved labor hour standards that flex with changing volumes and acuities and that are consistent with the patient population and skill mix of employees. Maintains routine contact with centralized staffing department as liaison for staffing solutions
9
Responsibilities For Patient Care Asst Resume
- Ensures optimal utilization of nursing resources through participation in planning and budgeting processes, in development and implementation of systems and practices that achieve defined objectives, in internal and external benchmarking activities, and in monitoring, analysis and resolution of budget and productivity variances
- Maintains collegial and cooperative relationships with other leaders working as a team to search out and implement efficiencies, economies, and best practices. Establishes and maintains cooperative and collaborative relationships with the CHI Health Medical Staff
- Participates in all safety, security and infection control programs that are mandatory as well as those required and provided by the campus. Assures appropriate level of understanding, awareness and compliance with all applicable JCAHO, federal, state and agency laws, regulations, guidelines and professional standards
- Responsible for certified/licensed home care agencies by ensuring that programs are administered based on policies and external regulations
- Manages areas of responsibility with budget parameters while maintaining projected volumes
- Promotes unity and cohesiveness among home care departments and Virtua systems and represents Home Care to community and professional groups
- Manages/Supervises staff while ensuring all Human Resources and Departmental policies are consistently reinforced and equitably followed. Maintains effective and productive work schedules
- Facilitates timely access to diagnostic testing, such as laboratory testing, radiology imagining, and cardiovascular testing
- Responsible for verifying callers eligibility and benefits
10
Responsibilities For Patient Care Liaison Resume
- Utilizes \u201ctracer\u201d methodology as a management tool to ensure that quality of care is embedded into clinical practice on an ongoing basis
- Employs learning organization principles and techniques in all aspects of service line leadership
- Provides medical records, consultation reports to referring physicians and outside agencies in a timely manner
- Serves as a liaison with health plans, helping to maintain accurate provider patient panels and demographic information
- Identifies process improvement opportunities and works with quality department to collect data, analyze results and improve outcomes
- Ensures the resolution of patient and family concerns or complaints in a timely fashion
- Conducts monthly meetings with the nursing management to address equipment, scheduling, goals and objectives, performance metrics and improvement activities, and any staff concerns
- Completes the CLI Core Management Series and appropriate leadership conferences, serves as active faculty at the Nursing Institute and influences the nursing education agenda at local schools
- Makes recommendations and provides opportunities for growth and development of personnel and arranges for appropriate education and training. Is able to identify at least one potential successor to the Director role
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