Ophthalmic Technician Resume Sample

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Arianna Schiller
760 Kling Overpass,  Phoenix,  AZ
+1 (555) 457 1688

Work Experience


Ophthalmic Technician Intermediate
07/2015 - PRESENT
New York, NY
  • Ambulatory clinic environment
  • Physically assist patients from wheelchairs into exam chairs
  • Assist the visually impaired
  • Contact lens skills: ability to instruct patient on basic insertion and removal of lenses and care. Order and dispense lenses, quote prices, knowledge of lens types and solutions
  • Demonstrates appropriate documentation based upon UCH polices and clinical standards. Documentation accurately reflects services and care, and supports continuity of safe patient care. Documentation is reviewed by staff and appropriate facility charges are assigned
  • Participates in the delivery of patient care by performing basic ophthalmic testing procedures, assessments, and tasks delegated by the eye care provider
  • Demonstrates proficiency in the cleaning of dirty instruments the safe transporting of contaminated instruments and equipment to the Sterile Processing Department
  • Writes up optical orders for eyewear
  • Basic Skills & Lensometry
Ophthalmic Technician
09/2011 - 02/2015
Philadelphia, PA
  • Basic Ocular Motility
  • Performs other office procedures as required by the practitioner
  • Basic lens and Lensometry
  • Fulfill additional responsibilities as assigned and as necessary
  • Three years of ophthalmic experience. Knowledge of professional ophthalmic theory, practice and medical care to give and evaluate patients
  • Skill in applying and modifying the principles, methods, and techniques of professional ophthalmic technician/technologists to provide ongoing patient care
  • Skill in taking both medical and ocular histories to assess ocular conditions and interpret findings
  • Establish and maintain effective working relationships with patients, medical staff, and the public
  • Remain calm and effective in emergency situations
Ophthalmic Technician Peabody
04/2005 - 05/2011
Detroit, MI
  • Prepares examination & treatment rooms by cleaning, stocking & arranging supplies & equipment which requires bending, reaching & moderate lifting of up to approximately 45 pounds throughout the day
  • Reviews appointment schedule; interviews patient to obtain ocular history; instructs or assists patient in preparation for scheduled procedure including communication by telephone & in person, charting medical information & answering routine questions
  • Performs basic & routine vision screening examinations using appropriate ophthalmic instruments & tools, & records data, including reading fine print & identification of colors
  • Assists medical providers during minor surgical & laser procedures by setting up equipment, attending to patient, & providing appropriate supplies & instruments, while strictly adhering to sterile technique
  • Administers eye medications (drops) as ordered by provider following appropriate practice & procedures
  • Cleans & maintains ophthalmic instruments; cleans, packages & sterilizes reusable supplies & instruments
  • Analyze, organize and prioritize work under pressure while meeting deadlines
  • Process and handle confidential information with discretion

Education


Southwestern University
2000 - 2005
School's Degree in History

Professional Skills


  • Outstanding patient service skills and Microsoft Office skills
  • Possess strong written and verbal communication skills to communicate effectively with individuals at all levels of the organization
  • Successful demonstration of required ophthalmic technical skills as assessed by Educator prior to hire and on an ongoing annual basis
  • Supplemental skills: pachymetry, calibrating biometry instruments, Schirmer's, Rose Bengal, glare testing, color testing
  • Demonstrates skill assisting physicians during Argon and Yag laser procedures
  • Two (2) years of experience in a related Ophthalmology or Optometric setting required (or an equivalent combination of related education and/or experience)
  • Demonstrates skill in applying the principles of aseptic technique

How to write Ophthalmic Technician Resume

Ophthalmic Technician role is responsible for basic, microsoft, training, patient, completion, medical, color, inventory, research, travel.
To write great resume for ophthalmic technician job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Ophthalmic Technician Resume

The section contact information is important in your ophthalmic technician resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Ophthalmic Technician Resume

The section work experience is an essential part of your ophthalmic technician resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous ophthalmic technician responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular ophthalmic technician position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Ophthalmic Technician resume experience can include:

  • Excellent computer skills; proficient in data entry, analysis, graphing, Microsoft Office
  • Good communication skills with patients and staff to provide information
  • Able to effectively present information in one-on-one and small group situations to patients and other employees
  • Work in a fast paced department and handle multiple tasks, work with interruptions, and deal effectively with confidential information
  • Demonstrated ability to instruct and demonstrate technical procedures to physicians, lab technicians, residents and fellows
  • Experience: Knowledge and experience with Microsoft Office required

Education on an Ophthalmic Technician Resume

Make sure to make education a priority on your ophthalmic technician resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your ophthalmic technician experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Ophthalmic Technician Resume

When listing skills on your ophthalmic technician resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical ophthalmic technician skills:

  • Excellent communication and interpersonal skills, independent decision making, and problem solving skills.
  • Supplemental skills: Color testing, glare test
  • Knowledge of eye medications. Use and care of instruments. Knowledge of sterile techniques. Successful completion of skills inventory
  • Working knowledge, understanding and ability to operate visual testing equipment
  • Demonstrate integrity and commitment to meeting and exceeding the needs of our patients and referring physicians
  • Demonstrate understand and compliance with University policies and KEC guiding principles that promote Caring, Teamwork, Integrity and Innovation

List of Typical Experience For an Ophthalmic Technician Resume

1

Experience For Certified Ophthalmic Technician Resume

  • Demonstrates knowledge of the indications, pathology and basic interpretations of test being performed
  • Ophthalmic experience required in setting with full service ophthalmic center
  • One year experience as an Ophthalmic Technician and current COA certificate required
  • Operates and maintains appropriate medical or diagnostic equipment
  • Rooming of patients including but not limited to vital signs, chief complaint and past medical and surgical history
  • Oversees the work of other Ophthalmic Techs including scheduling work, establishing work standards, and monitoring progress and work flow
2

Experience For Ophthalmic Technician Peabody Resume

  • Responsible for verification/re-stocking of all clinic medications/supplies including monitoring expiration dates and the autoclaving of instruments
  • Accurately and correctly performs visual field testing using Goldman and Humphrey testing procedures
  • Ophthalmic Vocational training or completion of 1 year sponsored training on the job
  • Basic instrument care, inventory and cleaning/stocking of room.
  • Under the direction of the physician, dilate eyes and perform refraction testing
  • Performs patient monitoring, assessment, and documentation activities
3

Experience For Ophthalmic Technician s Days Resume

  • Measure visual acuity at distance and near utilizing test appropriate for age and education, and records accurately
  • Surgical assisting with minor outpatient procedures
  • Perform protocol refractometry or other testing for clinical trials
  • Accurately and correctly measures patient's color vision and visual acuity using potential visual acuity meter or Retinometer
  • Accurately and correctly measures patient's intraocular pressure using applanation tonometer and Tonopen
  • Accurately and correctly performs Electrophysiology testing
  • Performs eye irrigations according to physician's order and written procedure
  • Provides input into supervisor’s actions, including performance appraisals
  • Accurately and correctly measures auto refraction and corneal curvature using keratometer
4

Experience For Ophthalmic Technician Inter Resume

  • Follows policy/procedure to instill eye drops. Administers medication only after checking medication and dose with licensed person
  • History taking to include ocular, medical, medication, social and family
  • Refractometry: manifest refractometry & auto-refractor, transposing scripts
  • Refractometry: auto-refractor, transposing scripts from + to -
  • Audit clinical supply levels, communicating to Physician which items falls below par level
  • Performs and documents a wide range of diagnostic tests and studies such as visual acuity, refraction, central field, and peripheral field testing
  • Work evenings, nights, and weekends as necessary
  • Commitment to the University’s core values
  • Work independently and/or in a collaborative environment
5

Experience For Ophthalmic Technician Intermediate Resume

  • Proficiency in computer software (i.e. Microsoft Office)
  • Provide care to patients under the supervision of the Ophthalmologist to provide vision care
  • Perform eye pressure checks under the guidance of the doctor
  • Assist with procedures as needed
  • Obtain and concisely record an accurate patient history to include: Chief complaint; Past ocular history; Family history; Systemic illnesses; Medications; Allergies and drug reactions
  • Oversee daily assignments and workflow of the Eye Institute; adjust staffing during the course of the day as necessary
  • Advanced Ocular Motility: Measure patient’s amplitude of accommodation
  • Lead orientation and training, and check work of new technical staff; orient new Ophthalmology residents pertaining to role of OT in practice plan, and to operational flow of site
  • Assist with identification and development of patient educational materials
6

Experience For Non-certified Ophthalmic Technician Resume

  • Serve as primary contact for Harborview departments related to daily operations of practice; interface independently with departments such as Engineering, Infection Prevention, Clinical Engineering, etc., to report issues and respond to inquiries
  • Communicate operational issues, identify possible solutions, and under direction of OT supervisor and operations manager, lead process change for technical staff
  • Basic skills and lensometry
  • Demonstrating accountability and commitment to quality and safety standards
  • Participate in research studies
  • Refraction, basic ophthalmic photography, ocular motility, basic slit lamp exam
  • Electronic Medical Record proficient
  • Assist in minor surgery and complex treatment room procedures
7

Experience For Lead Ophthalmic Technician Resume

  • Calibrate, clean and maintain ophthalmic equipment and instruments
  • Perform as a float technician to satellite clinics as needed
  • Stock and maintain exam and treatment rooms
  • Calibrate, clean and maintain equipment
  • Performs initial examination of all patients including assessing visual acuity, obtaining medical/ophthalmic history, measuring optical power, retinoscopy and refraction
  • Maintains and calibrates equipment and supplies in clean and orderly condition
8

Experience For Ophthalmic Technician Assoc Resume

  • Assist with in office procedures such as lasers or injections as needed
  • Assist with maintaining office inventory including checking expirations and reordering of stock. Restocking of exam rooms. Cleaning and sterilizing of instruments. Cleaning/Wet tasking of rooms and maintaining overall appearance of office
  • 12) Performs basic ocular muscle evaluation and documentation using the following techniques: EOM, Hirschberg?s, Krimsky?s, cover-uncover, cover+alt cover, and prism for the purpose of identifying quality of eye deviation.
  • 14) Performs basic ocular muscle evaluation and documentation using the following techniques: EOM, Hirschbergs, Krimskys, cover-uncover, cover+alt cover, and prism for the purpose of identifying quality of eye deviation.
  • 14) Performs basic ocular muscle evaluation and documentation using the following techniques: EOM, Hirschberg?s, Krimsky?s, cover-uncover, cover+alt cover, and prism for the purpose of identifying quality of eye deviation.
  • Ensures that all equipment is in operating order and that all preventative maintenance is up to date. Alerts management of any issues for prompt resolution
  • Enhances customer satisfaction through positive verbalization, professionalism and tact
  • Responsible to certify and maintain certification and participation in all current and on going research studies being performed in the ocular imaging lab. Ensures that all data collection is obtained within the guidelines of HIPAA and that all study protocols are adhered to at all times
  • Responsible to generate high quality ophthalmic images and accurate clinical testing results from imaging modalities and facilitate delivery of the information to the requesting party as required for clinical and research purposes
9

Experience For Ophthalmic Technician Lead Resume

  • Delivers AIDET-oriented service to our internal and external customers by adhering to critical success standards
  • COA, COT or COMT within one year of hire
  • Obtain and concisely record an accurate patient history
  • Allergies and drug reactions
  • Perform basic slit lamp examination
  • Measure axial length with A-scan biometry
  • Accurately and correctly measures autorefraction, corneal curvature and patient's axial length with the A-Scan unit
10

Experience For FGP Ophthalmic Technician Per-diem Saturdays a-p Resume

  • Accurately and correctly performs and records visual acuity, both distance and near, used pinhole and appropriate
  • Accurately and correctly performs diagnostic ultrasound, both A and B Scan modes
  • Accurately and correctly uses corneal topography unit
  • Follows policy/procedure to instill eye drops and administer medication
  • Serves as a technical or functional resource to other staff members

List of Typical Skills For an Ophthalmic Technician Resume

1

Skills For Certified Ophthalmic Technician Resume

  • Able to create simple correspondence. Able to effectively present information in one-on-one and small group situations to patients and other employees
  • Experience with surgery scheduling
  • Successful completion of Michigan Medicine's 12-week training program or some experience as an Ophthalmic Technician
  • Demonstrates working knowledge of eye anatomy, disease, symptoms and ocular meds
  • Successful completion of Michigan Medicine's 12-week training program or some experience as an
2

Skills For Ophthalmic Technician Peabody Resume

  • Manual dexterity sufficient to operate medical equipment utilized to perform testing procedures
  • Previous experience in an ophthalmology practice / patient care setting
  • Previous experience or training in Ophthalmology or related field
  • Ophthalmology experience
  • Demonstrated ability to perform tonometry and field of vision tests
  • Able to properly operate common non-automated and automated ophthalmic equipment including, but not limited to
3

Skills For Ophthalmic Technician s Days Resume

  • Collaborative and collegial, demonstrates integrity
  • Two years’ current experience in Ophthalmology
  • Health care-related experience
  • Experienced in field of ophthalmology
  • Ophthalmology experience
  • Excellent patient customer service
4

Skills For Ophthalmic Technician Inter Resume

  • JACAPO certification at Assistant level or technical course or comparable technical/surgical experience
  • Ophthalmic Technician-Cataract and Refractive Surgery experience
  • Experience as a Medical Assistant or COA
  • Review and respond to medication prior authorizations as well as refill requests
  • Work experience as an ophthalmic technician for one year
  • Four years of clinical experience in Ophthalmology as a technician
  • From 1 to 3 years experience required
5

Skills For Ophthalmic Technician Intermediate Resume

  • One year of directly-related experience
  • Successful completion of the JCAHPO written exam and skill evaluation for Certified Ophthalmic Technician
  • Preparing, maintaining, and proper discard of surgical charts
  • Reasoning: able to comprehend and execute instructions. Able to manage situations with more than one variable
  • Reasoning: able to comprehend and execute instructions
  • Providing and distribution of UCHealth-approved patient education materials
  • Perform basic strabismus evaluations/testing using prisms, Maddox rods, cover testing, Hirschberg-Krimsky measurements and examination of ductions and versions
  • Assist in teaching, training and orienting of new employees and ophthalmic assistants
6

Skills For Non-certified Ophthalmic Technician Resume

  • · Ophthalmic Vocational training or completion of 1 year sponsored training on the job
  • Ophthalmic Vocational training or completion of 1 year sponsored training on the job.??
  • Ophthalmic Vocational training or completion of 2 year sponsored training on the job
  • Licensure: Re-certification every three years requiring 18 continuing education credits
  • Assist in reviewing schedules and schedule patient testing
  • Assist in preparing and updating Clinical Orientation manuals and Procedural Manuals
  • Assists professional staff with examinations and minor surgery including instructing patients on Physician’s orders
  • Perform Ishihara or HRR color vision testing
7

Skills For Lead Ophthalmic Technician Resume

  • Certified Ophthalmic Medical Assistant (COA), or equivalent higher training
  • Knowledge of proper sterile and safety procedures in a clinical setting
  • Recommend having attended an ophthalmic assistant course and willingness to attain Ophthalmic Assistant certification through JCAHPO
  • Review schedules and make recommendations for staffing needs related to patient volumes and schedule procedures
  • Some college coursework, including basic Anatomy
  • Self learning educational packets
8

Skills For Ophthalmic Technician Assoc Resume

  • Achieves Nurse/Asst Percentile Rank and Promptness in Returning Phone Calls in Patient Satisfaction Scores
  • Assist the eye care provider during minor surgery and major surgery
  • Explain physician’s orders to include pre-operative and other patient teaching as indicated and/or directed
  • Triage patients both in clinic on the phone or inbox messages. Contact patients with test results. Arrange for urgent consults and additional testing
  • Performs diagnostic measurements including but not limited to: IOLMaster, Pentacam, WaveScan, Intralase IFS, LenSx, VISX Star S2 IR and immersion A-scan
9

Skills For Ophthalmic Technician Lead Resume

  • Triage and complex history taking
  • Schedules patient appointments testing. Maintains records and appropriate statistical data
  • Assist with maintaining Department of Health and Physician Services Division Safety guidelines and regulations
  • Basic Anatomy and Medical terminology courses
  • JCAHPO certification as a Certified Ophthalmic Technician
  • Able to properly operate common non-automated and automated ophthalmic equipment including, but not limited to: IOL Master, Orb-scan, bright field acuity testing (BAT), potential acuity meter (PAM), autorefractor, corneal pachymetry, Humphrey visual field, Goldmann visual field, OCT, HRT, Lenstar
  • Demonstrated familiarity with ophthalmic terminology
  • Demonstrated knowledge and proficiency in automated and manual testing, including but not limited to, Ultrasound, OCT, Auto & Manifest refraction, Keratometry, Goldmann and Humphrey visual fields, A and B-scan, Ishihara and Schirmir testing, Flourescein
  • NYS Registered LPN License and current LPN registration
10

Skills For FGP Ophthalmic Technician Per-diem Saturdays a-p Resume

  • .Able to type, use computer and learn new software programs
  • Mathematics: able to add, subtract, multiply and divide in all units of measure, using whole numbers, fractions, decimals, addition and subtraction of positive and negative numbers
  • Language: able to comprehend simple instructions and short correspondence
  • Ophthalmic technician certification by the Joint Commission on Allied Health Personnel in Ophthalmology (JCHAPO) or ready for certification for ophthalmic technician by JCHAPO
  • LICENSE/CERT/REG: COT (Certified Ophthalmic Technician) or COA (Certified Ophthalmic Assistant) certification required or obtain certification within 1 year. CPR certification required
  • Proven record of attention to detail, ability to handle multiple tasks simultaneously

List of Typical Responsibilities For an Ophthalmic Technician Resume

1

Responsibilities For Certified Ophthalmic Technician Resume

  • Experience assisting with in office surgery
  • Successful completion of an internal 12-week training program is required or some experience as an ophthalmic technician
  • Provides safeandeffective patient/family care. Maintains a safeenvironmentfor patients, families,visitorsandemployees
  • Sterile technique experience
  • Glaucoma Practice experience
  • Two years of clinical experience in Ophthalmology
  • Adhering to all UCHealth Policy and Procedures and helping to stay in compliance with Joint Commission regulations
  • Ordering IOLs for surgery
2

Responsibilities For Ophthalmic Technician Peabody Resume

  • Maintaining proper humidity and temperatures in the Lasik/Refractive OR
  • Performs front office clerical tasks relating to registration, scheduling, insurance verification and answering phones
  • Participates in ensuring the overall financial well-being of the Division of Ophthalmology and the Nemours Foundation
  • Accurately collects health care data anddocuments appropriate informationin patient record according to policy andtraining resources
  • Participates in ensuring the overall financialwell-being of theDivision of Ophthalmology andtheNemoursFoundation
3

Responsibilities For Ophthalmic Technician s Days Resume

  • Surgical assisting with minor outpatient procedures; basic instrument care
  • Examines the cornea, lens and anterior chamber of the eye using a slit lamp and note variations from normal
  • Self-learning educational packets
  • Independently performs and accurately documents standard ophthalmological testing/procedures within COT scope of practice
  • Independently performs and accurately documents standard ophthalmological testing/procedures withinCOT scope of practice
4

Responsibilities For Ophthalmic Technician Inter Resume

  • Is responsiblefor professional practice anddevelopment of self and others according to scope of practice
  • Adhere to regulations regarding drug samples and drug sample logs
  • Perform and record Schirmer testing
  • Evaluate pupillary reactions, including afferent pupillary defect
  • Follow divisional protocols for eye drop instillation, including cycloplegics and topical anesthetics
  • Coordination of Visian ICL pre-operative visits, ordering ICL for procedures
5

Responsibilities For Ophthalmic Technician Intermediate Resume

  • Clean and prep soiled instruments for sterile processing
  • General maintenance, cleaning, and upkeep of Lasik Surgical Suite
  • Accurately and correctly measures patient's intraocular pressure, color vision, visual acuity
  • Applies knowledge of principles of growth and development across the life span for population(s) cared for
  • Assists physician with patient examinations
6

Responsibilities For Non-certified Ophthalmic Technician Resume

  • Promptly and accurately reports patient's concerns and symptoms, reactions, changes (appropriate to age) to licensed clinic personnel
  • Responsible for obtaining pre-procedural consent forms and other related documentation. Educates patients regarding administration of medications, as well as pre- or post-operative procedural instructions as directed by the provider
  • Performs basic diagnostic tests, including but not limited to, Auto Refraction, Lensometry, Visual Field Testing, OCTs (Ocular Coherence Tomography) and Applanation Tonometry
  • Demonstrated ability to perform: fundus, external photos, slit lamp photos, Ascan (sonomed, iol master & Lenstar) topography, OCT
  • Assists with minor surgical procedures and/or injection preparations
  • Facilitates requests for prescription refills
  • Certification is required to be obtained within one year
  • Coordinate a research study, recruit patients, collect & organize data, ensure compliance with research regulatory guidelines
  • Calibrates and maintains all instruments used including, but not limited to bio-microscopes, lensometer, keratometer, tangent screen, slit lamp and tonometers; cleans and stocks consultation rooms and microbiology laboratory with drugs and other supplies as needed
7

Responsibilities For Lead Ophthalmic Technician Resume

  • Angle assessment & proper dilation of pupils
  • Assist with maintaining office inventory, notifying appropriate staff when supplies are needed, restocking exam rooms, cleaning and sterilizing of instruments and cleaning patient exam rooms at end of day
  • Contact lenses: insertion, removal and instructions
  • Lensometry & Keratometry: automated and manual
  • Ocular Motility: functions & anomalies, cover tests, stereo-acuity, nystagmus
  • Pupillary assessment: measurement, compare and evaluate
8

Responsibilities For Ophthalmic Technician Assoc Resume

  • Tonometry: Goldmann, Icare, Tonopen and the care and proper disinfection of each
  • Visual acuity assessment: with and without correction, distance, near and intermediate, pinhole, best corrected, potential acuity, brightness acuity
  • Visual fields: Amsler grid, confrontation fields, automated perimetry
  • Angle assessment & dilation of pupils
  • Lensometry: automated and manual
  • Ocular Motility: Knowledge of the functions & anomalies, cover tests, stereo-acuity, nystagmus
  • Tonometry: Icare, Tonopen and the care and proper disinfection of
  • Visual fields: Amsler grid & confrontation fields
  • Coordinate scheduling of patients in Eye Institute Specialty Clinics. Coordinate continuity of care for patients and ensure appropriate follow-up has been established
9

Responsibilities For Ophthalmic Technician Lead Resume

  • Participate in clinic compliance for Midwestern University Eye Institute, ensuring full compliance with Medicare, Joint Commission and OSHA regulation for patient care, device maintenance, and medication regulation as directed
  • Responsible for the maintenance, storage, inventory and basic operation of all routine and specialized testing instrumentation for the clinical floor working alongside the Clinic Manager
  • Responsible for clinical and didactic teaching with the College as assigned, provide quality clinical and didactic education working alongside the Assistant Director of Clinic Rotations and Associate Dean of Clinical Affairs
  • Responsible for Vision Rehabilitation inventory and ordering of low vision devices
  • Support scholarly activity of Students, Faculty, and self, including but not limited to Capstone and Research
10

Responsibilities For FGP Ophthalmic Technician Per-diem Saturdays a-p Resume

  • Confirms accuracy of contact lens and glasses deliveries and dispenses according to physician direction and patient preference
  • Guide and advise students on professional conduct and ethical behavior
  • Be competent in the use of the electronic health record (including patient portal) and ensure that specialty tests are able to be properly stored and viewed there
  • Ensure electronic medical records for which they are responsible, are complete and closed by the end of the clinical day
  • Maintain active participation in the University and College community through participation of university campus and outreach activities
  • Current Basic Life Support (BLS) certification from the American Heart Association is required
  • Perform all responsibilities in a manner that demonstrates appropriate behavior toward staff, peers and other departmental personnel as defined in the UPMC job performance standards
  • BLS is required within 90 days of hire

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