Operations Intelligence Resume Sample

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Danielle McCullough
4551 Bobby Lodge,  New York, NY
+1 (555) 107 8722

Work Experience

Head of Technical Intelligence Operations
02/2017 - PRESENT
Los Angeles, CA
  • Produce and provide daily/weekly/monthly briefings, summaries, and other Intelligence Operational and statistical reports as required
  • Monitor message traffic across NIPRNET, SIPRNET, and JWICS for immediate notification requirements and synchronizes operations for the INSCOM G-3 during non-duty hours to satisfy requests for information (RFI) from COCOM intelligence elements, MSCs, Army Cyber Command, and the AOC
  • Coordinate with INSCOM Staff and Major Subordinate Commands (MSC) as required
  • Ensure that threat and threat defense processes are working properly, tickets are worked within pre-defined SLA’s, provide quality outcomes and provide timely communication to clients
  • Ensure the quality and efficacy of threat intelligence data assists in improving our client’s security, reduces false positives and provides actionable remediation advice
  • Working knowledge of business processes and workflows along with the ability to communicate them in lay person’s terms
  • Extensive experience in IT operational risk, IT risk management and/or IT security/controls
Business Intelligence Operations Analyst
01/2013 - 12/2016
New York, NY
  • Demonstrated ability to establish effective and independent working relationships with senior level managers and corporate partners; ability to overcome obstacles to achieve goals through being organizational savvy and possessing high level of emotional intelligence
  • Experience in IT system Production Support or IT system Operations in a high availability environment
  • Experienced in data analysis and presenting meaningful and concise information to executive level audience
  • Possess strong leadership skills and able to drive organizational change
  • Proven track record in setting and delivering on IT risks strategy and measurable team goals
  • Familiar and understanding of data warehousing and data analytics technologies
  • Experience with managing offshore and vendor resources
  • Extensive experience in managing large projects and programs in the areas of infrastructure, data center migration, disaster recovery, schedule management, issue/risk management, and capacity planning
Operations & Market Intelligence Analyst
08/2005 - 08/2012
Los Angeles, CA
  • Work effectively as an individual and part of a team, meet tight deadlines and prioritize workloads in a fast paced environment
  • Strategic thinker with the ability to see/understand the big picture, develop new ideas and think through creative solutions
  • Lead the BI operations team that is responsible for supporting all BI production processes and code; act as Liaison to other support teams
  • Data Reconciliation/monitoring - ownership of processes and development of enhancements to them; initial troubleshooting as knowledge is built
  • Issue classification – identifying severity level, customer impact and root cause; establish an issue tracking system
  • BI Support e-mail monitoring; make sure that all BI requests are responded to, identify if a communication needs to be sent out, etc
  • Optimization and automation of monitoring and alerting processes
  • Maintenance of Job Reference documentation


DePauw University
1999 - 2004
Bachelor's Degree in Political Science

Professional Skills

  • Possession of excellent oral and written communication skills, including briefing senior military officers or civilian leaders
  • Strong analytical, multi-tasking and problem-solving skills
  • Delegate as well as to perform hands on development. Strong decision making, problem solving and communication skills and technical aptitude
  • Strong organizational, leadership, team orientation and collaboration skills
  • Strong experience with using various presentation tools including but not limited to SSRS, Tableau, Excel and Sharepoint
  • Train and develop team member capability to improve skills and performance; actively recruit top quality candidates
  • Experience with developing or maintaining a Common Intelligence Picture (CIP) or Common Operational Picture (COP)

How to write Operations Intelligence Resume

Operations Intelligence role is responsible for planning, military, software, government, travel, architecture, security, training, automation, organization.
To write great resume for operations intelligence job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Operations Intelligence Resume

The section contact information is important in your operations intelligence resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Operations Intelligence Resume

The section work experience is an essential part of your operations intelligence resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous operations intelligence responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular operations intelligence position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Operations Intelligence resume experience can include:

  • Strong business process improvement skills to include reengineering assessments and strategic planning
  • Strong research, organization and planning skills
  • Solid time management skills and ability to work diverse projects simultaneously
  • Brief and interact effectively with civilian and military personnel at all levels within the federal government and DoD
  • Experience designing and developing simple to complex data models
  • Experience providing quality checks to products and maintaining delivery timelines

Education on an Operations Intelligence Resume

Make sure to make education a priority on your operations intelligence resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your operations intelligence experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Operations Intelligence Resume

When listing skills on your operations intelligence resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical operations intelligence skills:

  • Experience with executing or providing support to Forces operations
  • Experience as a Reporting Analyst, Report Writer/Analyst and/or Data Analyst
  • Experience in the DoD or Intelligence Community (IC)’s functional areas, including direct support to Military Forces elements required
  • Experience with providing intelligence support to Forces
  • Experience in the DoD or intelligence community (IC)’s functional areas, including direct support to Military Forces elements
  • Experience in distribution, healthcare or other related industry

List of Typical Experience For an Operations Intelligence Resume


Experience For Business Intelligence Operations Analyst Resume

  • Demonstrated ability to track and maintain accurate projects and metrics
  • No speech disorders or noticeable communications deficiencies
  • ASVAB score of 57 on General
  • Eligibility for Top Secret security clearance

List of Typical Skills For an Operations Intelligence Resume


Skills For Business Intelligence Operations Analyst Resume

  • Flexible and team focused working style within a multi-skilled team
  • Experience reviewing government documents, plans, and policies and development of operations
  • Demonstrates integrity and attention to detail
  • Knowledge of various computer software and strong proficiency with Microsoft Office products
  • Experience in the development and use of performance management support tools such as checklists and job aids
  • Experience with the uses and capabilities of applicable Web–based intelligence tools, software, and databases
  • Demonstrate native fluency in spoken and written Latin American Spanish

Skills For Head of Technical Intelligence Operations Resume

  • Experience with the Intelligence Requests for Information (RFIs) process
  • Experience as a military intelligence analyst
  • Experience with the RFI process
  • Experience in the client's AOR
  • Experience with the uses and capabilities of applicable Web-based intelligence tools, software, and databases

Skills For Intelligence Operations Analyst Resume

  • Pride in ownership of BI products, with a strong focus on quality and operational robustness
  • 6+ months experience with SQL, data extraction methodologies, relational and dimensional databases methods
  • Conduct analytic research, analysis, and production of formal threat assessments while integrating all intelligence disciplines, including OSINT
  • Conduct analytic research, analysis, and production of formal threat assessments, integrating all intelligence disciplines, including OSINT
  • Knowledge of state-of-the-art intelligence analysis tools- Working knowledge of the Army’s five paragraph operations order

Skills For Head of IT Risk Intelligence & Operations Resume

  • Highly proficient in writing T-SQL code
  • Highly proficient in administering MS SQL Server
  • Command Center Operations Intelligence Analyst
  • Serve as the single focal point for the interface between HQ INSCOM, its MSCs, supported units and organizations, Department of Defense (DoD), Army Operations Center (AOC), and Intelligence Community
  • Respond to general inquiries from SIL, INSCOM G-3 Directorate leadership, IMCC leadership (e.g., G-3, Deputy and SGM of Operations, G-3/3 Current Operations Chief, Deputy, and NCOIC, Regional Desk Officers, and IOC Chief and Deputy), the COR, or higher government authority
  • Effectively apply critical thinking methodologies and processes in resolving complex problems, conducting analysis, development, production and delivery of products; to include, responding appropriately to RFI, drafting EXSUMS, information papers, briefings and presenting oral presentations
  • Provide summary/EXSUM of Shift Change key points to the Senior IMCC Operations and Intelligence Support / Senior Intelligence and Operations Analyst/Site Lead and the COR

Skills For Operations & Market Intelligence Analyst Resume

  • Perform routine workspace housekeeping tasks; to include, regular vacuuming, daily trash removal, and maintaining a clean and orderly work area
  • Monitor NIPRNET, SIPRNET, and JWICS networks for worldwide and national events, both natural and manmade, that have an impact on the INSCOM organization or INSCOM operations. This includes, but is not limited to, earthquakes, hurricanes, bombings, active shooters, and military attacks
  • Committed to seeking and acting on feedback and learning opportunities
  • Familiarity with Zurich Insurance’s security architecture and operations
  • Travel in support of client requirements up to 50% of the time
  • Knowledge of the IPB process
  • Show fluency in spoken and written Latin American Spanish

Skills For MSS Threat Intelligence & Operations Center Resume

  • Travel to support client requirements up to 50% of the time
  • Show fluency in Brazilian Portuguese
  • Passionate about data and its ability to drive business improvements
  • Advanced proficiency with MS Office (Excel- pivots, VLOOKUPS)
  • At least ten (10) years knowledge and experience with intelligence operations and in assisting with drafting expert assessments across operations priorities on behalf of the stakeholder
  • Experience leading a team of analysts in execution of mission
  • Extensive experience using Microsoft’s SSIS and SSRS

Skills For Operations Intelligence Analyst Resume

  • Hands on experience building dashboard, scorecards, and KPI’s
  • Maintain an ongoing knowledge of both the technical data model and the business’ strategic needs
  • Cross-train team members in each discipline
  • Expert knowledge of Army structure and defense level intelligence operations: intelligence collection, fusion, analysis, production, and dissemination for intelligence databases and products
  • A proven track record of managing worldwide marketing programs and product introductions

Skills For Operations Intelligence Analyst / Developer Resume

  • Expert knowledge and experience with intelligence automated systems, especially imagery analysis, signals intelligence, and exploitation tools and libraries
  • Experience with leadership and management of technology professionals
  • Provide expert advice and consultation on data structures
  • Promote adherence to data management best practices
  • Identify opportunities and deliver innovation and process improvement within the BI space

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