Oncology Manager Resume Sample

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Janelle McCullough
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Work Experience


Oncology Manager
07/2016 - PRESENT
Boston, MA
  • Work requires the analytical ability necessary to oversee a highly complex operational systems and programs; resolve problems requiring knowledge of state of the art technology, understanding of literature in a professional, technical or scientific field; skill in developing financial and operating budgets for a large department
  • Monitoring the quality of work and productivity of staff
  • Overseeing equipment maintenance
  • Actively develops positive relations with staff, physicians, guests and all other contacts
  • Develops new methods/procedures for areas of responsibility
  • Carries out long and short-term strategies for the effectiveness and functionality of the department
  • Has shared responsibility for sales target’s achievement of assigned products
  • Utilizes negotiation skills to secure appropriate services to meet the member’s healthcare needs
Oncology Case Manager
11/2010 - 03/2016
Dallas, TX
  • Strong understanding of customer and market dynamics/ requirements
  • Valid driver’s license and driving record that meets corporate safe fleet requirements
  • Manages operations at radiation oncology facilities (North Decatur and Hillandale), as well as the radiation oncology physicians practice sites, employing synergies in staffing and operations to achieve operational efficiencies
  • Collaborates with nursing, dosimetry, physics, related areas and physicians to achieve operations improvements and provide optimum quality of care for patients. Determines an appropriate delivery of care model for service in cooperation with staff and physicians for the clinic and radiation therapy. Implements and evaluates safe, therapeutic, and cost effective patient care practices
  • Promotes and develops new and existing services at both facilities to grow market share, improve treatment outcomes and increase revenue streams
  • Supports patient care by resolving treatment plan issues with physicians, physicists, and treatment staff; establishing and maintaining quality assurance program for treatment and clinic functions
  • Provides a safe environment by monitoring radioactive exposure of staff and patients and radium loading and handling; maintaining treatment charts and isotope records
Remote Oncology Ops Manager
03/2007 - 08/2010
Los Angeles, CA
  • Plans, develops, implements and evaluates the radiation therapy and clinic practices and procedures to ensure Joint Commission (JCAH) compliance. Develops, maintains and evaluates a comprehensive quality management program that is in compliance with hospital’s plan as well as external requirements (accreditation, regulatory and licensing agencies)
  • Obtains and maintains accreditation for the departments from a nationally recognized accrediting body
  • Oversees all aspects of the billing function (both technical and professional components), ensuring correct pricing to enhance reimbursement, and generating relevant reports for departmental and practice activity as needed
  • Develops, implements, monitors and analyzes profitability of radiation therapy department; analyzes volume, revenue, cost, quality, productivity, and customer satisfaction trends to drive volume, growth, and profitability
  • Develops and maintains a close working relationship with the radiation oncologists and referring medical staff to ensure that all department activities are responsive to patients’ needs
  • Manages practice and departmental staff within established budget to facilitate effective services as follows
  • Oversees time and attendance coordination for assigned staff, including monitoring overtime and productivity

Education


Western International University
2002 - 2006
Master's Degree in Business

Professional Skills


  • Excellent interpersonal skills including negotiation skills
  • Demonstrates strong problem solving skills related to complex patient access challenges across payers and specialty pharmacies
  • Have a combination of business acumen, clinical experience and strong problem-solving skills
  • Work well within a project team environment, with good interpersonal skills, excellent speaking, and presentation abilities
  • Strong leadership abilities, collaboration & team work skills
  • Territory management skills/experience
  • >2 years demonstrated leadership experience, >4 years clinical experience

How to write Oncology Manager Resume

Oncology Manager role is responsible for government, access, healthcare, oncology, finance, training, marketing, reporting, design, research.
To write great resume for oncology manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Oncology Manager Resume

The section contact information is important in your oncology manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Oncology Manager Resume

The section work experience is an essential part of your oncology manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous oncology manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular oncology manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Oncology Manager resume experience can include:

  • Develops and monitors operating budgets for the practice and treatment centers. Ensures appropriate provision and utilization of hospital human and material resources
  • Experience with gap assessments, prioritization techniques, and business case development
  • Experience educating and mentoring peers and direct reports
  • Experience in a pharmaceutical company within a Market Access role or in a consulting firm engaged in Market Access project
  • Identify gaps or barriers in patient treatment plans (based on evidence-based guidelines)
  • Identify available and relevant data, including internal and external sources, to define opportunity and/or validate outcomes

Education on an Oncology Manager Resume

Make sure to make education a priority on your oncology manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your oncology manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Oncology Manager Resume

When listing skills on your oncology manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical oncology manager skills:

  • Strong problem solving skills related to complex patient access challenges
  • Analytical thinking, data and scenarios analyses skills
  • Sound analytical and quantitative skills
  • Bilingual (Spanish/English) skills
  • An experience in the oncology area (solid tumors)
  • Brand strategy design and execution, forecasting and budgeting experience desired

List of Typical Experience For an Oncology Manager Resume

1

Experience For Oncology Case Manager Resume

  • Actively participates in setting, monitoring and achieving goals for the areas under his/her supervision
  • Submits complete reports, on-time, and communicates matters that are relevant to the marketplace, competition and the marketing team to the District Manager
  • Promotes and facilitates continuous quality improvement activities to ensure the provision of and improvement upon safe and quality patient care
  • The Oncology Access and Reimbursement Service model is responsible for serving as a reimbursement navigator for patients, healthcare providers and pharmacies that opt into Access and Reimbursement Services for both oral and IV AbbVie Oncology products
  • Successfully manage critical conversations with patients, healthcare providers and pharmacies
  • Perform comprehensive assessment of each case to determine appropriate avenue to maximize patient access to AbbVie Oncology products
  • Partner with external Field Reimbursement team to identify additional resources and share current payer and reimbursement trends. Respond to reimbursement questions and identify alternative resources available
  • Provide guidance through Open Enrollment, including Medicare Part D. Determine eligibility for AbbVie free goods program. Provide support to customers in the implementation of AbbVie REMs programs (if applicable)
  • Develop and maintain a localized understanding of market access challenges. Utilize expertise to educate patients, healthcare providers and internal cross-functional partners
2

Experience For Remote Oncology Ops Manager Resume

  • Collaborate with Medical Directors on challenging cases
  • Develop and execute AbbVie Access and Reimbursement Services business plan for accounts in assigned area. Establish goals and develop support plan
  • Support the Oncology Medical Director in the creation, implementation and refinement of an Oncology utilization management program
  • Perform utilization review determinations for oncology populations (includes evaluating appropriateness and efficiency of requested health care services, procedures, and cancer treatments under the provisions of the applicable health benefits plan)
  • Engage with providers via outbound calls to assess patient's current health status and coordinate care
  • Builds relationships with our customer base and key opinion leaders by personally visiting them, educating and influencing physicians and healthcare providers to prescribe American Regent promoted products. Communicates products approved indications, advantages, features and benefits in both individual and group settings
  • Complies with applicable laws in providing healthcare providers with accurate information concerning American Regent Products
  • Participates in assigned training and completing outside reading. Keeps abreast of the products, applications, technical service, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with colleagues inside and outside of American Regent
3

Experience For Business Manager for Oncology Resume

  • Carries out all sales and marketing programs
  • Serves as a disease state expert and provides a high level of product expertise and customer service for all accounts
  • Maintains all equipment and territorial records in the prescribed manner
  • Utilizes sales force automation system and other equipment to enhance impact of sales call and territory management
  • Maintains a current key customer target list, submits regular updates to the customer database and plans calls to meet goals
  • Submits complete reports, on-time, and communicates matters that are relevant to the marketplace, competition and the American Regent marketing team to the District Manager
  • Reviews territorial reports with District Manager and learns how to use reports and databases as instruments to achieve assigned goals
  • Notifies the Medical Affairs Department immediately of any product complaints as per SOP 805.21, ‘Reporting Adverse Events (AEs) and Product Quality Complaints (PQCs).&#8217
  • Notifies the Pharmacovigilance Department immediately of any adverse events as per SOP 805.21, ‘Reporting Adverse Events (AEs) and Product Quality Complaints (PQCs).&#8217
4

Experience For Oncology Regional Field Manager Resume

  • Maintains frequent correspondence with District Managers
  • Maintains correspondence with co-promotion team members, to manage co-promotion responsibilities
  • Builds relationships with our customer base and key opinion leaders by personally visiting them, educating and influencing physicians and healthcare providers to prescribe Daiichi Sankyo promoted products. Communicates products approved indications, advantages, features and benefits in both individual and group settings
  • Participates in assigned training and completing outside reading. Keeps abreast of the products, applications, technical service, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with colleagues
  • Collaborate and interact with various stakeholders in support of program development and quality accreditations in Oncology
5

Experience For Oncology Regional Account Manager Resume

  • Collaborate with the Sarah Cannon Director of Cancer Registry, on progress, issues and risks to program accreditations
  • Co- lead and co-develop the Sarah Cannon Accreditation Leadership Committee to share best practices and evaluate programmatic status across the organization
  • Articulate complex thoughts or concepts in written and spoken word
  • Knowledgeable about relevant clinical data elements
  • Knowledgeable in ACOS Oncology Accreditation standards and program accreditation processes
6

Experience For Oncology Field Reimbursement Manager Resume

  • Expert knowledge of Microsoft Office programs
  • Travel up to 30-45 business days a calendar year
  • Develops or assists with the development and implementation of policies and procedures consistent with those of the facility and Corizon to ensure efficient and safe operation of the unit
  • Submits complete reports, on-time, and communicates matters that are relevant to the marketplace, competition and the marketing team to the Regional Oncology Manager
  • Experience with Oncology Clinical Biomarker Development, Companion diagnostic development or Anatomic and Molecular Pathology
7

Experience For Bio-oncology Field Reimbursement Manager Resume

  • Reviews territorial reports with Regional Oncology Manager and learns how to use reports and databases as instruments to achieve assigned goals
  • Maintains frequent correspondence with Regional Oncology Managers and other key partners within the organization
  • Be able to objectively and appropriately challenge status quo as necessary to advance clinical agendas and improve outcomes
  • Be able to share assumptions and conclusions in a clear, articulate manner that can be understood by various business partners and key medical opinion leaders
  • Handle teams with responsibility for a portfolio of patients
8

Experience For Product Manager & Cvtl Oncology Resume

  • Diplomacy and tolerance for ambiguity
  • Radiation Therapist required
  • 6 months data entry
  • Documentation. Obtains research source documents from patient records. Verifies pharmaceutical study source documents are correct including required signatures. Implements study-specific source documents
  • Data Entry. Enters data to the system to include but not limited to registration, toxicity, drug, radiation, treatment, and pathology. Meets with study staff and external monitors to clarify and correct any data entry
  • Auditing. Assists with monitoring protocol compliance, including dosing, study procedures, tumor measurement, and disease assessment entries. Notifies supervisor of all protocol deviations. Assists with audits of study patient documents to identify protocol non-compliance and reports deficiencies to supervisor
  • Data Entry. Enters data to the system to include but not limited to registration, toxicity, drug, radiation, treatment, and pathology. Meets with study staff and external monitors to clarify and correct any data entry errors

List of Typical Skills For an Oncology Manager Resume

1

Skills For Oncology Case Manager Resume

  • Interact directly with specialty pharmacies to assure a positive customer experience
  • Manage evidence-based medicine initiatives and deliverables on target products / solutions for selected stakeholders
  • PhD, PharmD or MDPhD with a strong foundation in Life Sciences e.g. Molecular Biology, Genomics or Oncology
  • Customer focus, customer insight / orientation and KOLs management experience
  • Matrix environment and virtual team collaboration experience welcomed
  • MS Office (focus on advanced user experience in Excel and PPT)
  • Experience with regulatory agencies and organizations
2

Skills For Remote Oncology Ops Manager Resume

  • Five years of experience as a radiation therapist with at least three years in a managerial position
  • Strong special procedures background
  • Experience in medical care delivery systems, utilization management, case management, disease management, quality management, and/or product development
  • Managerial experience required
  • Planning, organising and executing cross-functional activities to ensure Patient access to promoted brands, to meet regional and national aims & objectives
  • Ensuring optimal Patient access to our current Oncology portfolio, in-line with Amgen’s mission “To Serve Patients”
  • Working knowledge of Varian and Elektra linear accelerators, high- and low-dose brachytherapy systems and record-and-verify systems
  • Develop and implement standard assessment tools for evaluating programs designed for identifying, coordinating, navigating and treating oncology patients
  • Coordinates in-service training, continuing education, orientation, competency reviews, and other related training functions
3

Skills For Business Manager for Oncology Resume

  • Helps with planning and coordination for the Pathologist Training Program
  • Helps with tracking and review of Investigator initiated study proposals and other types of proposals concerning biomarkers and diagnostics
  • Helps with management of vendor interactions, tracking of budget and logistics around training activities
  • Complies with applicable laws in providing healthcare providers with accurate information concerning Daiichi Sankyo Products
  • Design, modify and execute peer leadership and mentoring roles
  • Educate office staff about financial assistance and alternative funding options for the uninsured and underinsured
4

Skills For Oncology Regional Field Manager Resume

  • Plans and oversees additional training programs both internally and externally
  • Helps coordinate training meetings and refreshers with Scientific Leaders
  • Helps with planning of various activities around major oncology congresses
  • Helps with coordination and planning of monthly team meetings in Biomarker and Diagnostic function
  • Analyse the market, competitor plans, messages (to differentiate our products from competitors), pricing and access
  • Develop cross functional projects to support decision making process
  • Field Based covering SE London, Kent & Sussex
  • Strategic mind-set, decision making ability and commercial acumen
  • Work within a specialized setting and multiple disciplines
5

Skills For Oncology Regional Account Manager Resume

  • Attends and participates in all required meetings and training programs
  • Develop standardized workflows, toolsets, and meeting agendas to facilitate the work of programmatic development and Oncology Accreditations
  • Develops and/or supports oncology policies and procedures as necessary and ensures their ongoing appropriateness
  • Develops annual operating budgets and provides fiscal direction to the unit
  • Educate providers on reimbursement requirements, coverage status, and payer appeals requirements, processes and timelines
6

Skills For Oncology Field Reimbursement Manager Resume

  • Access to transportation to attend national and meetings
  • The Biomarker and Diagnostics Manager is Headquarter-based and works closely with the regions and countires for coordination of biomarker diagnostic activities
  • Helps with the execution of Medical Affairs strategy for biomarkers & companion diagnostics
  • Conducts individual Scientific Leader and Pathologist interactions with other team members
  • Supports commercial group for Launch Preparation and Post-launch activities
7

Skills For Bio-oncology Field Reimbursement Manager Resume

  • Interacts with professional soceities and advocacy groups for coordination of activites around biomarker education and awareness
  • To ensure optimal Patient access to our current Oncology portfolio, in-line with Amgen’s mission “To Serve Patients”
  • Contribute to define the Market Access Strategy Plan and execute the strategy for product(s)’ under Oncology in collaboration with HE function and in alignment with the corporate strategy
  • Understand government priorities which have the potential to impact market access
  • Maintain in-depth knowledge of drug programs to initiate and support market access to obtain national and regional access for Takeda Oncology products
  • Gather customers’ insights to adapt strategies to their needs from different sources
8

Skills For Product Manager & Cvtl Oncology Resume

  • Monitor and anticipates HC trends and changes
  • Sound knowledge of pharmaceutical field (at least 3 years)
  • Business Insight (Demonstrates an understanding of the case management process and its business implications and awareness of current / future policies, practices, trends, and information affecting the business and organization)
  • Graduate of a Radiation Therapy Program with certification RT(T)
  • BSN required, or obtained within 2 years of hire
9

Skills For Oncology Market Access Manager Jordan Resume

  • Experience leading reimbursement support teams in a hospital facility or large scale medical office specializing in oncology is highly desirable
  • Demonstrate thorough knowledge of reimbursement and access best practices across multiple Patient Access Support options (hospital charity programs, manufacturer patient assistance programs, co-pay card programs, etc.)
  • Experience working with providers to resolve or prevent account issues related to proper coding, billing, denials, and claims appeals related to product coverage and reimbursement
  • Experience educating office and hospital staff in reimbursement processes including payer requirements for Prior Authorization, Pre-Determination, Appeals, and Claims submission guidelines
  • Experience working with NCCN (National Comprehensive Cancer Network) guidelines
  • Sales/marketing experience in the pharmaceutical or medical industry required
  • Knowledge of Commercial and Medicare reimbursement guidelines and insurance plan reimbursement methodology
  • Oncology experience in a Hospital setting, Acute Care, Direct Care experience or experience as an Oncology Telephonic Case Manager for an insurance company
  • Access to high speed internet and dedicated work space from home
10

Skills For Senior Oncology Account Manager Buffalo Resume

  • OCN or other oncology related certifications
  • Clinical Background and Licensure Required – potential candidates might include Registered Nurses (BSN Required, Masters Required); Nurse Practitioners; Licensed Independent Clinical Social Worker (LICSW); Physician Assistants; Physical Therapists or Occupational Therapists
  • Have a thorough understanding of hospital and ambulatory operations; interdepartmental procedures and workflow; understanding of theories of clinical practice and change management specifically focused on program planning, development and process transformation
  • Be able to clearly communicate the benefits of change as necessary to improve clinical outcomes and validate their adoption where necessary
  • Physician practice management experience desired
  • Preference for experience with oncology and/or surgical practices

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