Network Monitoring Resume Sample

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Kristy Mraz
8560 Dawson Curve,  Detroit, MI
+1 (555) 333 4897

Work Experience

Network Monitoring Analyst, Lead
07/2015 - PRESENT
Dallas, TX
  • Documenting outage information including actions taken to resolve the outage
  • The Network Monitoring team monitors multiple server solutions which are a critical to the functionality of our users’ ability to perform their mission
  • Monitor physical and virtual server performance to achieve a defined Service Level Agreements or SLAs
  • Monitor network services: File Servers, Print services, Active Directory, and DNS
  • Provide and test backup and disaster recovery processes and procedures
  • Prepare and maintain written drawings, documentation, and reports
  • Work with vendors in the process of troubleshooting escalated incidents
Network Monitoring Engineer
10/2008 - 02/2015
Philadelphia, PA
  • Work with Network and Systems Administrators for troubleshooting incidents
  • Maintain, configure and utilize new and existing monitoring tools such as, SolarWinds NPM, DPA, IPAM, Stratosphere, Topaz
  • Work with Network and Systems Administrators for troubleshooting incidents·
  • A Service Monitoring Network analyst has the following general characteristics and experience
  • Hands-on experience in administering one or more of the following HP products
  • Operations Manager, Windows (9.x or later)
  • Business Service Manager & UCMDB (9.x or later)
  • Hands-on experience scripting and developing using one or more of the following languages
Network Monitoring Software Developer
02/2005 - 09/2008
Philadelphia, PA
  • Java, Groovy, Python, Perl, Visual Basic, PHP, or Linux bash scripts
  • Experience and knowledge of monitoring technologies best practices
  • Articulate in both written and oral/multi-media presentations
  • Perform Incident Management of the above services and infrastructure in line with agreed customer specific SLA’s
  • Manage operational critical success factors, service metrics and KPI’s performing routine auditing and reporting for customer specific contracts
  • Ensure that any service requests are forwarded in line with agreed SLA’s to the appropriate stakeholders for action
  • Work with third party suppliers understanding their obligation and any associated SLA’s on customer specific contracts
  • Learn network environment services along with the associated Infrastructure, and the specific metrics used to manage its health
  • Analyze network topologies, layouts and services, to collect and configure devices and services inside of product suite (CA Performance Center, CA Spectrum, NetScout, Thousand Eyes) with monitors/agents


University of Minnesota, Morris
1999 - 2004
Bachelor's Degree in Management

Professional Skills

  • Exceptional English communication skills in English, both written and verbal. This includes listening skills and an open attitude toward constructive feedback
  • Good script programming skills as typically needed in the Monitoring context (Perl, Python, Unix Shell)
  • Have exceptional troubleshooting and customer-handling skills
  • Expert troubleshooting skills in SNMP, Connectivity, Hardware, Software, Agents
  • Experience providing remote support using virtual desktop tools
  • Experience with Netcool, scripting and the other Network monitoring tools
  • Experience with design, development test & evaluation, network protocols, LAN administration fundamentals, and UNIX and/or Windows based operating system

How to write Network Monitoring Resume

Network Monitoring role is responsible for english, integration, reporting, training, database, security, telecommunications, design, events, programming.
To write great resume for network monitoring job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Network Monitoring Resume

The section contact information is important in your network monitoring resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Network Monitoring Resume

The section work experience is an essential part of your network monitoring resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous network monitoring responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular network monitoring position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Network Monitoring resume experience can include:

  • Good knowledge and appreciation of technologies such as CISCO, Juniper, Dell. This role would expect a working knowledge of CISCO with CCNA being preferable
  • Experience monitoring data networks in a high-availability environment
  • Experience with enterprise network/data center monitoring software and ticket management tools
  • Experience in an enterprise monitoring role
  • Sound demonstrable experience of working in a high-pressure service and operational environments for Government agencies
  • Completed technical education and at least 3 years working experience (preferably in telecommunication or IT industry)

Education on a Network Monitoring Resume

Make sure to make education a priority on your network monitoring resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your network monitoring experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Network Monitoring Resume

When listing skills on your network monitoring resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical network monitoring skills:

  • Strong project management skills with the ability to prioritize competing project timelines
  • Strong English language skills (written and verbal)
  • Analytical skills, with a track record of accomplishments where tool or process optimization produced tangible, measurable business results
  • Fluent German & English language skills (written and verbal)
  • Proven experience with implementation of enterprise level network management or application performance products
  • Experience supporting/using enterprise class infrastructure monitoring platforms with preference given to ScienceLogic EM7

List of Typical Experience For a Network Monitoring Resume


Experience For Network Monitoring Engineer Resume

  • Experience in either of the areas of Application management, Server management, Network management or Optical/IP/voice networking
  • Well versed and hands on experience in Python, Shell and Python
  • Experience with Tivoli Netcool/OMNIbus Web GUI 7.4, Network Manager IP Edition v3.9, Impact 6.1, Oracle 11g RAC, RHEL
  • Experience of Linux environment, SQL, Perl, and Python
  • Intermediate Windows/UNIX systems administrator skill set
  • Previous experience with documentation and content management and development of process documentation for a shared knowledgebase- desirable
  • Experience with one or more of the tool-sets below
  • Understanding of network monitoring protocols including SNMP, NetFlow, WMI, syslog, etc
  • Working knowledge of a scripting language - Required

Experience For Network Monitoring Analyst Resume

  • Working close together with engineering and operations departments, external stakeholders and manufacturers
  • Understanding of scripting languages (PHP, Perl, Shell, Java) and Linux/Unix knowhow
  • Perform routine Access Management tasks for renewing, resetting and managing user names and passwords in line with the agreed processes
  • Interface monitoring tools with Service Now for ticketing
  • Perform LTM SSL offloading and ciphers configuration to secure F5 configurations
  • Prepare network or infrastructure Visio topology diagrams, write Standard Operating Procedures and maintenance plans, and provide status reports as required
  • Knowledge of Microsoft server operating systems and Cisco network devices

Experience For Network Monitoring Software Developer Resume

  • Handle difficult or sensitive situations with diplomacy and tact, while maintaining confidentiality
  • Provide first and second level of support, analysis and trouble-shooting to resolve issues with event monitors
  • Think proactively and close gaps in current monitoring landscape. Provide recommendations for improvement
  • A thorough understanding of “Service Operations” and certification to at least foundation level in the ITIL V3 Framework
  • Design, development, installation and operation of the UPC network monitoring systems (e.g. Nagios, Splunk and Spectrum)
  • Support and maintenance of our applications (including on-call duty)

Experience For Support Engineer AWS Network Monitoring Resume

  • Definition and controlling of compliance with guidelines and requirements
  • Take pleasure in autonomous working
  • Manage integration's to network systems management tools
  • Support acquisition of new software functions/capabilities
  • Monitor network elements for anomalies (circuits down, abnormally high bandwidth usage, etc.) and reports/troubleshoots issues using network management software
  • Identify, triage, escalate or resolve incidents (i.e., Level 1 Tech Support)

Experience For Network Monitoring Tools SME Resume

  • Monitor email for incidents and customer requests
  • Provide first-line technical support for customers via dedicated help desk phone line
  • Notify Help Desk on incident progress or status changes
  • Create virtual servers, pools/pool members, nodes, monitors, etc
  • Perform daily operational F5 tasks submitted by customers through Remedy
  • Install, configure, and maintain F5 hardware, software, devices and appliances in support of customer infrastructure

Experience For Cyber Operations Network Monitoring Analyst Resume

  • Participate in data calls and other operational and maintenance tasks
  • Troubleshoot F5 network problems, device configurations and coordinate with various department administrators to
  • Basic Microsoft and/or Cisco certifications (CCNA, MCITP, etc.)
  • Work with multiple stakeholders in order to resolve problems or accomplish assigned tasks
  • Demonstrated ability to communicate effectively with all levels of staff, both inside and outside of IT, as well as dealing with external vendors in high-stress situations
  • Configure, upgrade and maintain IBM Netcool Suite running on Linux for enterprise network monitoring
  • Leverage data from SNMP traps and polls as well as syslogs
  • Gather system performance requirements from equipment technical SME's to identify common metrics

Experience For CCC Network Monitoring Analyst Resume

  • Knowledge of SNMP MIB structures for Cisco IOS, Nexus, and Meraki network devices
  • Knowledge of PCI requirements and impacts
  • Proactively work to ensure compliance with all BSC policies and practices
  • IBM Application Performance Management,
  • Contact person for NMS inquiries from UPC subsidiaries in Europe
  • Knowhow of NMS-Tools (like Nagios, Splunk, Spectrum, open source)

Experience For Network Monitoring Application Developer Resume

  • Work with monitoring architect to plan, evaluate, design, and coordinate activities such as the installation and/or reconfiguration of hardware and software elements of data and/or voice communication network
  • Maintains technical expertise in all areas of networks communications specific to Layer 2/3 switching and software interconnection and interfacing, such as routers, firewalls
  • Work as a team member in a global/virtual team, currently spread across three locations / continents
  • Perform ITIL oriented tasks for Plan, Build and Run of our network monitoring tools and services (used for fault, configuration, accounting, performance, security management, etc.)
  • Experience configuring SNMP trap and/or Syslog alerts

Experience For Network Monitoring Tech Resume

  • Linux operating system experience
  • Consult and assist service owners to maximize the customer business value benefit
  • Develop roadmaps for a comprehensive, harmonized monitoring environment - in close collaboration with other CIS departments and SAP’s Lines of Business relying on high availability of and visibility into our infrastructure
  • Drive standardization and harmonization to allow automation and other continuous improvement efforts
  • Work with monitoring tool vendors and Managed Service partners to ensure fast and best possible adoption of latest technology trends (e.g. software defined networks)
  • Interest in building a career in networking

Experience For Hbss Network Monitoring Resume

  • Punctual (able to be on time for shift)
  • Provide Level 3 support of enterprise tools used to manage and monitor corporate infrastructure
  • Troubleshoot and maintain hardware/software products to include upgrades and migrations
  • Security+ CE certification (DoD 8570 Compliant)
  • Thorough understanding of IT infrastructure, application, and enterprise infrastructure best practices as it pertains to Local area Networks (LANs) layer 2/3 switching
  • Self-motivated with the ability to maintain a positive and cooperative attitude in sometimes stressful situations
  • BlackBerry Server Management
  • SAN Management – NetApp
  • Remedy and Service Manager knowledge

List of Typical Skills For a Network Monitoring Resume


Skills For Network Monitoring Engineer Resume

  • Linux scripting experience desired
  • Experience supporting a DoD network
  • REST API development experience and code versioning tools such as Git
  • Experience with various Microsoft technologies such as MS Office 2013 (Word, Excel, and PowerPoint) and SharePoint
  • Experience with system applications
  • The individual needs to be flexible, dependable and be able to multi-task with priorities
  • Experience with support applications
  • System administration/support experience in Windows and Unix environments with an emphasis on Linux

Skills For Network Monitoring Analyst Resume

  • Strong knowledge of PowerShell, WMI, XML/SOAP
  • Experience supporting a DoD network
  • Experience with SNMP and vendor MIB architecture
  • Working environment and fringe benefits of an international company
  • Handling customer cases via phone and email systems
  • Design monitoring solutions for recurring and/or ongoing production incidents affecting our end users or supporting systems
  • Process Monitoring requests and create monitoring policies using a combination of multiple monitoring systems
  • Participate in a team managing all aspects of Monitoring in a global and rapidly expanding IT infrastructure
  • Upporting monitoring in an enterprise environment

Skills For Network Monitoring Software Developer Resume

  • Maintain network monitoring systems by implementing upgrades, migrations, and customizations
  • Knowledge of management and monitoring tools and
  • Knowledge of products or services from vendors such as Splunk, Viavi (Gigastor), Packet Design Route Explorer, Netbrain, ThousandEyes, Catchpoint, Solarwinds, Gigamon
  • Very good working atmosphere within a dedicated team
  • Knowledge in monitoring tools as typically provided by DC hardware manufacturers (Cisco, Arista, F5, HPE, …)
  • Knowledge with monitoring products beyond network (compute, storage, database, backup)
  • An interesting and diversified position in an international team
  • Opportunity of further developing your career within our organization
  • Record all activity in the agencies ticketing system

Skills For Support Engineer AWS Network Monitoring Resume

  • Provide leadership and direction for our customer regarding the ScienceLogic EM7 product and associated add-ons
  • Document and record all activity and communication with customer in person, over telephone and email according to departmental standards of quality
  • Knowledge with OSPF, Cisco IOS and JUNOS commands and troubleshooting
  • Contributions to strategy or roadmap development or in a consulting oriented role
  • Proactively monitor operational status, capacity, and performance of monitoring infrastructure to ensure that they remain within acceptable limits
  • Assist with documentation for supported monitoring infrastructure is developed and maintained

Skills For Network Monitoring Tools SME Resume

  • Develop Monitoring Scripts to facilitate discovery and recovery of monitored components
  • Support the monitoring infrastructure, Hardware/Software/Databases/Applications
  • Knowledge of Monitoring protocols i.e.: SNMP, Syslog, Netflow, etc
  • Work with Network Engineering Team to configure Network devices
  • Implement reporting and dashboards based on network services monitored
  • Troubleshoot any performance issues with the platform and assist Network Engineers with troubleshooting network-related performance/availability issues
  • IT Operations and Analytics (ITOA) tools, ideally SAP ITOA
  • The reasoning engine (Gensym G2) which creates a dynamic real-time object model of each service with associated fault conjectures to model the network and service fault conditions
  • The Information Manager which stores all monitoring data and handles all client access to INMS

Skills For Cyber Operations Network Monitoring Analyst Resume

  • Various bridges, which handle the interfaces to the network elements to collect the real-time fault, performance and service information, using a variety of interfaces types, such as SNMP, Web APIs, message queues, files and databases
  • Various INMS client applications providing high performance visualisation of the services
  • Knowledge of Network concepts: LAN/WAN, TCP/IP,
  • One of the following technical certification are required: CCNA, , Network +, SCP Certification or any other Continuous Monitoring and Security Operations training
  • Experience in administering CA Spectrum , CA Performance Center including both development define logical applications, create business transactions, create custom monitors, build dashboards, build reports, operations managing platform performance, availability and resolving issues with the platform

Skills For CCC Network Monitoring Analyst Resume

  • Expert knowledge in monitoring suites/products; preferably CA suite (Spectrum, Performance Management, Performance Center, Net Flow Analysis, Unified Communications Monitor, …) and HP-NA
  • Good knowledge in Linux OS distributions (Red Hat Enterprise Linux, SUSE Linux Enterprise Server, …)
  • Work independently, but also as a project lead or member within a team of experts; ability to prioritize own tasks, multi-task and work towards aggressive deadlines
  • Familiarity with the DISA OSS
  • Global Ticket Management System (GTMS) Remedy

Skills For Network Monitoring Application Developer Resume

  • World Wide Online System (WWOLS), NCCM-R, or Telecommunications Certification Office Support System (TCOSS)
  • Knowledge of Authorized Service Interruptions (ASI) process
  • Currently possess DoD 8750 certification at IAT level II, Security+ce, CISSP
  • Mission Assurance Decision Support System (MADSS)
  • Integrated Network Management System (INMS)
  • Direct Connect Online (DCO)

Skills For Network Monitoring Tech Resume

  • Provide onsite services and support with a focus on high quality, accuracy and customer satisfaction
  • Perform hands-on installation, configuration, and troubleshooting of ScienceLogic (EM7) software and appliances as they relate to the smooth operation of the LAN
  • Work closely with technical and management staff and act as subject matter expert for ScienceLogic EM7 products and associated add-ons
  • Act as the internal advocate for problem resolution, new product features, and future product direction
  • Use and create knowledgebase articles based on field incidents, and/or common or critical issues
  • Basic Windows Server maintenance
  • Hands-on in network monitoring within large scale service provider, Cloud or enterprise environments; exposure to one or more of the leading infrastructure monitoring suites
  • Maintain and provide Situational Awareness (SA) with respect to the status of the transport supporting the DISN. This includes status/restoral process of IAP's, TOT's and high level high capacity circuits/trunks and links
  • Good communication of the status of the network/mission

Skills For Hbss Network Monitoring Resume

  • Provide a verbal or chat message to USSOCOM Watch leadership of incidents within 10 minutes of discovery
  • Provide a written SITREP within 30 minutes of discovery
  • Provide updated SITREPs with 30 minutes of notification of changes
  • Able to under very general supervision. Provides solutions to a variety of technical problems of moderate scope and complexity
  • Brief senior leaders (both verbally and written) on the status of the network

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