Network Management Resume Sample

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Nayeli Hahn
5096 Efrain Rapids,  Boston, MA
+1 (555) 847 9231

Work Experience

Network Management Specialist
06/2017 - PRESENT
Philadelphia, PA
  • Ensuring a robust control environment, adhering to the firms policy and Citi’s Management Control Awareness (MCA) framework
  • Responds to provider’s contract requests and inquiries
  • Reviews and amends provider’s contracts when necessary
  • Consistently exhibits behavior and communication skills that demonstrate HealthCare Partners’ (HCP) commitment to superior customer service, including quality, care and concern with each and every internal and external customer
  • Uses, protects, and discloses HCP patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
  • Generates innovative solutions by approaching problems with curiosity and open mindedness
  • Assists executive team as a thought partner and operational leader in related strategic initiatives
  • Identifies process improvement opportunities and leads teams to implement solutions
Network Management Engineer
08/2011 - 03/2017
Boston, MA
  • Develop and implement a network development plan based on analysis using corporate marketing and contracting techniques in assigned service area
  • Collect, maintain, and distribute provider information, changes, and correspondence in a database, file and delivery system format for assigned service area
  • Ensures assigned delivery system accurately reflects current network information. Develop and maintain positive working relationships internally and externally of the organization to include the provider community, employees and health plan representatives
  • Create and disseminate educational pieces to emphasize corporate network directives to medical centers and provider community
  • Assist department head in developing and maintaining operational workflows
  • Leads a team in developing and executing strategic departmental initiatives
  • Achieves company growth and financial targets through aggressive IPA, primary care, specialty and ancillary provider contracting as well as value based contracting initiatives
  • Performs and Manages ACO and MCO development and contracting as necessary
  • Performs and Manages required Hospital Contracting as appropriate
Junior Network Management Technician
10/2008 - 06/2011
Phoenix, AZ
  • Assists on various projects, meets deadlines and handles multiple priorities in a fast-paced, ever-changing and evolving business environment with shifting time frames
  • Contracts and negotiates with primary care, specialty physicians and ancillary providers for all product lines in assigned markets
  • Provides senior leadership oversight for all provider services, including provider education and network management/provider relations support activities
  • Achieves company targets through aggressive IPA primary care, specialty, ancillary and hospital provider contracting and risk contract management
  • Monitors primary care and specialty risk arrangements for Medicare product lines
  • Manage contract information, negotiations and relationships with providers
  • Distribute contract information between departments, including but not limited to, Medical Directors, Contesting/Provider Finance, contract loading, Case Managers and Primary Care Centers
  • Facilitates financial models related to a particular task/provider used to determine or forecast financial impact and decision-making regarding a proposal, procedure or a provider
  • Assist with identifying provider network needs and opportunities


Southern Adventist University
2003 - 2007
Bachelor's Degree in Business

Professional Skills

  • Excellent problem solving and conceptual skills as well as strong presentation, networking and influencing skills
  • Strong strategic thinking and analytical skills; excellent organizational, presentation, and problem solving skills
  • Excellent communication/customer interfacing skills as well as organizational skills
  • Negotiation, contracting skills and analytical and strategic thinking skills
  • Proven record of being process oriented with strong technical writing skills
  • Verbal and written communication skills, organizational and planning skills
  • Contract negotiation experience. Excellent oral and written communication skills

How to write Network Management Resume

Network Management role is responsible for microsoft, negotiation, analytical, contracts, advanced, software, reporting, planning, arrangements, organizational.
To write great resume for network management job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Network Management Resume

The section contact information is important in your network management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Network Management Resume

The section work experience is an essential part of your network management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous network management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular network management position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Network Management resume experience can include:

  • Strong problem solving skills and decision-making skills
  • Clear and concise verbal and written communications skills including interpersonal and presentation skills to executives both internally and externally
  • Good analytical and PC skills including intermediate proficiency with Microsoft Office is required
  • Good analytical and PC skills including Microsoft Office also required
  • Clear and effective communication and presentation skills
  • Prior Network Management skills an advantage

Education on a Network Management Resume

Make sure to make education a priority on your network management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your network management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Network Management Resume

When listing skills on your network management resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical network management skills:

  • Verbal and written communication skills, organizational and planning skills. PC proficiency to include Microsoft Office
  • Strong IT/Technical skills (understanding of software, databases, networks, etc.)
  • Intermediate Demonstrated ACO and MCO development and contracting skills
  • Analytic experience, good communication, presentation experience, independent worker (self-starter), and being able to collaborate with a team
  • Excellent public speaking skills LI-RG1
  • Excellent communication and writing skills to work with all levels of an organization

List of Typical Experience For a Network Management Resume


Experience For Network Management Specialist Resume

  • Experience meeting deadlines, handling multiple priorities in a dynamic fast paced environment and working well under pressure
  • Communicate effectively, both verbally and in written form, at all levels, engaging in negotiations, and problem solving both internal and external
  • Prior experience managing direct reports and leading project teams in a geographically-dispersed work environment required
  • Network (TCP, Load balancing) skills
  • Conducts the most complex negotiation and handles contracts involve non-standard arrangements that require a high level of negotiation skills

Experience For Network Management Engineer Resume

  • Relevant network management and support experience or equivalent combination of education and work experience
  • Some research skills necessary
  • Applies deep experience and knowledge in identifying, assessing and recommending solutions that leverage the latest trends in technologies and practices
  • Experience developing and driving budgeting processes
  • Validation of Upgrade customer case(s) by staging and demonstrating them in labs and/or customer site
  • Experience managing Cisco, F5, and Extreme networking technologies

Experience For Director Network Management Resume

  • Prior Investment Banking background an advantage
  • Five (5) years experience in multiprotocol internetworking
  • Develops innovative ways to maintain a cost effective network with adequate access and positive working relationships with providers
  • Experience working with complex reimbursement strategies
  • Excellent knowledge of IP networking particularly in Cisco environments
  • Flexibility with balancing multiple priorities
  • Experience with network management systems including Riverbed and SolarWinds
  • Experience with traffic aggregation products including Gigamon and Anue

Experience For Operations Lead-global Network Management Resume

  • Demonstrable cross-functional experience with systems administration, application development, databases, and networking
  • Experience working in a 24x7 operational environment
  • Experience with all managed-care products, including commercial, marketplace, Medicare and Medicaid
  • Direct, hands-on experience managing production networks
  • Good working knowledge of TCP/IP protocol

Experience For Senior Network Management Engineer Resume

  • IPA/Risk Contracting experience
  • Experience developing budget
  • Experience with Systems Management, Monitoring, and Automation, Asset Management, Service Management
  • Industry experience with a global custodian, international broker dealer or custodian bank
  • Broad experience in securities and cash operations
  • Good Knowledge of cash and securities products
  • Development of in-depth knowledge of the APAC markets, and how Citi operates in them

Experience For Network Management Tools Engineer Resume

  • Taking the front line in establishing and maintaining strong communications with providers
  • Ensures that non-standard contract elements are communicated to appropriate departments and obtains AHC and Plan approval prior to submission to provider
  • A valid Driver’s License and current Auto Insurance required
  • Develop, maintain, communicate and execute project plans and schedules, prioritize requirements, and coordinate teams
  • Experience with financial matters such as contract performance and impact, accuracy and sound judgment with regard to financial matters
  • Intermediate or stronger with MS Word, Excel and Outlook
  • Experience related to network management, provider relations, sales, customer services, or healthcare

Experience For VP-network Management Resume

  • Valid driver's license and insured automobile (own or access to)
  • Developing strategies with country managers for managing tariff reviews and other cost saving negotiations with external vendors
  • Creating and maintaining a pipeline of expense management initiatives through innovation and cooperation with MS partners
  • Performing evaluations of new product sets to augment existing tool capabilities
  • Providing global BAU support for all Network Management applications, including out-of-hours support when required
  • Being part of a dynamic, Global Team in a constantly developing environment

Experience For Provider Network Management Director Resume

  • Controlling satellite receivers via their respective receiver control systems
  • Understanding of ANSI EIA/TIA and Unified Facility Standards (UFC) general guidelines
  • Being organised with an eye for detail
  • Engineering network management and instrumentation solutions
  • Working knowledge with ESXi / vSphere, vCentre, (VMWare), KVM, Xen, OSS systems and integration
  • Developing an in-depth awareness of the Global Regulatory environment
  • Working knowledge of WAN and LAN technologies

Experience For Network Management Consultant Resume

  • Working knowledge of the FAA and their engineering practices
  • Working knowledge of network management and operational support systems
  • Understanding of network management protocols such as SNMP, SYSLOG, Netflow etc
  • Serves in a leadership capacity, leading associate resources, special projects/initiatives, high level problem solving and network planning
  • Serves in a contracting expert, leading associate resources, special projects/initiatives, or network planning to implement new tools and processes
  • Coordinates shipping and receiving of receivers

Experience For Dental Provider Network Management Representative Resume

  • Attracts, develops and manages key contracting and servicing staff
  • Support in defining and specifying Highand Low level network design solutions
  • Responsible for (Network Management System) NMS solution, installation and commissioning, upgrade methodology, testing and implementation
  • Track and evaluate existing contracts for the Medicare-Medicaid product and propose changes according to financial results
  • Knowledge of facility/provider contracting methodologies and pricing strategies and the facility or provider community
  • Software development with a focus on tooling, automation, scripting, and data aggregation
  • Advanced Other Understanding of regulatory compliance management and reporting requirements
  • Support 24x7 operations, including shift work, on-call support, and alternative work schedules as needed to meet emerging customer demands

List of Typical Skills For a Network Management Resume


Skills For Network Management Specialist Resume

  • The ability to influence both sales and provider audiences through strong written and verbal communication skills
  • Advanced - Demonstrated project management skills
  • Good skills withLinux/ Unix, Solaris, Red Hat, CentOS
  • Customer orientation and strong negotiation skills
  • Experience in Cisco routing and switching, network protocols and topologies; network security, voice services, and hands-on experience in system integration
  • Provider Relations and/or Network Development experience; 3+ years of experience in a Managed Care setting
  • Solid analytical and negotiating experience
  • Advanced development and scripting skills required
  • Quantitative skills for advanced contracting and negotiation

Skills For Network Management Engineer Resume

  • Financial acumen, experience with oversight of budget, and experience with financial managed care contracting
  • Powerful leadership skills with a vision and understanding of the future and subsequent changes required to meet business needs required
  • Intermediate or stronger skill level with MS Word, Excel, Outlook required
  • Team player with proven ability to work cross-functionally and develop strong collaborative working relationships within a fast-paced, matrix organization
  • Contracts involve non-standard arrangements that require a high level of negotiation skills and financial acumen
  • Customer service experience; or any combination of education and experience, which would provide an equivalent background

Skills For Director Network Management Resume

  • Computer and Microsoft Excel skills
  • Technologically savvy and able to utilize information systems effectively
  • Intermediate or stronger skill level with MS Word, Excel and Outlook
  • Advanced Other Ability to negotiate effectively with internal/external stakeholders, large hospital and physician healthcare systems
  • Possesses ability to appropriately, and effectively protect client and company interests in the presence of significant pressure from opposing parties

Skills For Operations Lead-global Network Management Resume

  • Contracts involve non-standard arrangements that require a high level of negotiation skills. Reimbursement is typically customized
  • Customer service experience; or any combination of education and experience which would provide an equivalent background
  • Verbal and written communication skills.
  • Negotiate effectively with internal/external stakeholders, large hospital and physician healthcare systems LI-BS1
  • Skilled/experienced with Medicare Expansion (Network Build/RFP response)

Skills For Senior Network Management Engineer Resume

  • Skilled/experienced with Medicare Advantage Access/Adequacy
  • Proven project management experience applying industry methodologies and practices
  • Manages operational and project budgets effectively
  • Possesses intermediate Project Mgmt. skills and is able to independently complete solution implementation or application design deliverables
  • Gaining Experience in the whole range for Network Management services: Broker Dealer, Global Custody, Cash and Foreign Exchange
  • Working experience in EMS/NMS domain
  • Supporting reciprocity analysis and discussions with BU representatives, to optimise Morgan Stanley business and operational cost effectiveness
  • Experience of Finance, Technology and Operations, with a focus on strategic thinking and meeting business, client and regulatory demands in the banking sector

Skills For Network Management Tools Engineer Resume

  • One year of experience in nursing home billing
  • Experience providing customer service and working with outside vendors required
  • Experience working in a Management Consulting organization
  • Experience with operating and programming land mobile radio and satellite equipment
  • Management experience including hiring, performance management, change management and professional development
  • Experience developing strategies and implementing initiatives
  • Experience in a similar role in the financial services industry and understanding of banking operations

Skills For VP-network Management Resume

  • Experience in HMO provider/hospital/ancillary contracting and network development with emphasis on risk/value based contracting is required
  • Negotiation experience: focusing on better leveraging Citi’s global network in order to maximize revenues, minimize expenses, and rationalize risk
  • Experience with deploying and manage data capture probes
  • Demonstrated ability to build high-performing teams, and lead and manage organizations through significant change
  • Experience in developing power packs in ScienceLogic/EM7 tool
  • Experience with Application Network Services including SLB, GSLB, and Application Acceleration technologies

Skills For Provider Network Management Director Resume

  • Experience in scripting (such as Bash, PHP, Perl, Python etc)
  • Experience in healthcare operations, finance, underwriting, actuary, network development
  • Experience supporting an environment in a network management capacity with more than 5,000 users
  • IPA/Risk Contracting experience required is required
  • Experience with Network engineering related tools

Skills For Network Management Consultant Resume

  • PA/Risk Contracting experience required
  • Previous Contracting experience
  • Proven ability to design scalable cross discipline global solutions focused on system and network management, monitoring and automation
  • Strong scripting ability: Shell and Perl/Python
  • Experience in a network management-related role handling complex network providers with accountability for business results
  • Good understanding of Windows Workstation/Server
  • Experience in Network Hardware Trouble Shooting
  • Solid understanding of Expeditors’ systems and processes
  • Experience with network automation and modeling tools

Skills For Dental Provider Network Management Representative Resume

  • Experience managing virtualized network technologies
  • Experience in app interface development, using REST API’s
  • IPA/Risk Contracting experience is required
  • Previous hospital contracting experience is required (Commercial and Medicare)
  • Previous value based / risk contracting experience is desired
  • Experience with Enterprise ITSM ticketing systems (HPE Service Manager, BMC Remedy, and ServiceNow)
  • Experience with Enterprise Security logging tools and best practices

List of Typical Responsibilities For a Network Management Resume


Responsibilities For Network Management Specialist Resume

  • PC proficiency to include Microsoft Office. Analytical skills
  • Contracting and negotiating experience involving complex delivery systems and organizations required
  • Experience in developing and assessing IT planning documents that address enterprise-wide issues and strategies
  • Ensuring local and regional savings initiatives are coordinated for global consideration
  • Create professional documents using proper grammar, punctuation and appropriate reading level

Responsibilities For Network Management Engineer Resume

  • Collaboration with SME’s in the Engineering and Network Technology teams to agree technical solutions
  • Coordinate the implementation of new technology. Manage the network’s modification control process. Prepare all the changes about implementation of the network
  • Knowledge of network protocols and network management systems such as : TCP/IP, routing protocols: BGP, OSPF,etc.. ,MPLS, ATM, Netbios, VPN, WiFi, HDLC, VoIP, sniffer, BigIp (f5), Nexxus
  • Managing the expense of the network of agent banks and market infrastructure relationships own by GNM
  • Provide guidance to customers integrating OSS systems with Nokia’s ION Network Management products
  • Monitor and adjust customer and remote configurations in monitoring tools for accuracy
  • Provide Level 1 support on EMC provided products and services as needed including VSAT antenna systems and related equipment

Responsibilities For Director Network Management Resume

  • Provide Level 1 support for any issues in graphs and reporting related to shiptracker, satmanage and solarwinds
  • An opportunity to learn about all ICG products and services (including Equities, Fixed Income, Prime Finance, Forex, Rates, Receivables, etc.)
  • Exposure to senior resources throughout the Citi organization, including the businesses, Operations, Regulatory, Tax, Legal, Treasury, Control, and Risk
  • Establishes a recruitment plan, conducts recruiting activities and oversees the recruitment efforts of staff
  • Augments and modifies the existing provider network to accommodate new products or clients as necessary
  • Leads team in a manner conducive to ongoing growth and expanded knowledge of associates
  • Design and development of various powerpacks using EM7 tool

Responsibilities For Operations Lead-global Network Management Resume

  • Proficiency in Microsoft Office applications including Word, Excel, and Outlook is required
  • Assists in conducting gap analysis as required
  • Specialized knowledge of California health care market dynamics, key provider organizations and contracting/compensation models
  • Analyze market trends and competitive maneuvering of infrastructure providers to enable strategic selection of partners
  • Manage market information regarding securities, cash payments, custody and funds related products
  • Escalate issues internally within our network to get resolution on shipments at risk of missing their required milestone events
  • Cisco Certification (CCNA, CCNP, CCVP)

Responsibilities For Senior Network Management Engineer Resume

  • Foster team work and collaboration across own and virtual team constructs
  • Fluency in English both oral and written and ability to travel at least 10-20%
  • Has a control mindset to ensure network compliance with market regulations
  • Developing internal and external processes to streamline the operational use network management applications and minimize the administrative overhead of network management tool maintenance
  • Support the overall vision, mission, and objectives of the Global Network Management Team

Responsibilities For Network Management Tools Engineer Resume

  • Agent Bank Reviews – Conduct agent reviews by collecting pricing, invoices and spend data from Citi’s 3rd party agents, develop a database to compare rates, volumes, etc. and Identify save opportunities (rate reductions, efficiency opportunities, etc.)
  • Working with internal operations and engineering teams as well as external LoB’s to analyze business requirements and architect scalable, strategic and cost-effective solutions to meet specific business challenges
  • Performing ongoing analysis of the Firm’s custody providers, through annual due diligence reporting based on external due diligence questionnaires, credit analysis and internal evaluations
  • Understand and ensure adherence with the Firm’s regulatory obligations for Due Diligence, and the segregation and security of client assets throughout the agent bank network
  • Attracts, develops, coaches and supervises the network professionals. Establishes team direction, work priorities and staff focus providing leadership in execution
  • Maintains understanding of the technology and business objectives of the association, identifies strategies focusing on network. Works with Engineers in each area to design delivery methods and priorities
  • Identifies technology opportunities and common issues or trends. Provides input to other Business Technology Managers, Directors and EVP/CIO by preparing, reviewing environment, providing status reports, and cost/benefit studies for configuration and maintenance
  • Experience in managing a network and assocaited security requirements in an Infrastructure-as-a-Service environment. Perferrabling in AWS
  • Responsible for network monitoring and security

Responsibilities For VP-network Management Resume

  • Participates in the overall Technology planning process
  • Develop/implement/maintain all aspects of WAN & LAN
  • Assesses and incorporates new/improved infrastructure technology to meet business requirements and/or gain operational efficiencies
  • Manages activities with complete integrity and in accordance with AHA policies, systems, practices and programs and develops, maintains, and audits the use of standards, policies, and procedures
  • Active Secret clearance (or the eligibility/ability to obtain one) and be eligible for a Top Secret

Responsibilities For Provider Network Management Director Resume

  • Knowledge of IA policy, procedures and workforce structure to develop, implement, and maintain a secure enclave environment
  • Understanding of documenting design decisions and implementing as well as troubleshooting the following technologies: Cisco routers/switches/firewalls, layer 1, layer 2 protocols, multicast, local and long-haul data transmission mediums, Type 1 encryption devices and network timing systems
  • In-depth knowledge of Layer 1 technologies to include both fiber optic and copper media
  • Travel up to 25% and lift 40 pounds; Ability to traverse stairs
  • Provide NM and Product Consultation Workshops to Customers to define an optimal Solution Design that meets the Customer’s objectives, Best Practices and the Product’s operational specifications
  • Provide NM and Product Consultation Workshops to Customers to define an optimal Solution Deployment that meets the Customer’s objectives, Best Practices and the Product’s operational specifications
  • Provide guidance to customers integrating OSS systems with Alcatel-Lucent’s IPR&T Network Management products
  • Review network capacity, schedule adjustments and/or escalate as needed. Implementation and coordination of BW upgrades, downgrades and activations/deactivations
  • Interact with satellite providers as needed to resolve ASI issues reported by customers as well providers

Responsibilities For Network Management Consultant Resume

  • Maintain and troubleshoot any network health related issues such as degradation or adversely effected services
  • An opportunity to develop into a Senior Network Manager
  • Development of an in-depth awareness of the Global Regulatory environment
  • Master customers’ SOPs and supply chain objectives
  • Assesses network needs, analyzes network composition, and using organization databases, application of regulatory requirements, accreditation entities and other resources, recruits individual, group and/or organizational providers to meet network adequacy standards and assure quality network
  • Provides issue resolution and complex trouble shooting for providers

Responsibilities For Dental Provider Network Management Representative Resume

  • Direct, monitor, trend, routine and long-standing provider complaints, claims, contracting, credentialing and other problems requiring operations follow-up and resolution
  • Routinely monitor provider performance to target and perform remedial training sessions based upon area of need (e.g.,authorization processes, claims submissions, etc.)
  • Managing and completing remote due diligence exercises for Deutsche Bank’s agent / nostro bank network globally which seeks to identify, assess and mitigate market, custodian and operational risk. This includes issuance, review of responses, assessing, capturing risks and creating summaries
  • Service provider level knowledge of Architecture Concepts and Troubleshooting to include MPLS, BGPv4, L2/L3 VPNs, QoS, OSPF, GRE Tunnels, IPV6, and multicast
  • Maintains a complex range of computer network components and systems
  • To contribute to determining success criteria for the evaluation of promising solutions/technologies via Proofs of Concept (PoCs) and feasibility studies across two or more areas within Network Management space, as they related to meeting Roche’s business needs
  • Achieves company targets through aggressive primary care, specialty and ancillary provider contracting as well as risk contract management

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