Network Controller Resume Sample
Hilma Cremin
5717 Bradtke Mount,
Phoenix,
AZ
+1 (555) 356 1385
Work Experience
Network Controller / Operator Intermediate
04/2018
-
PRESENT
Philadelphia, PA
- Experienced in the implementation and delivery of DISN services (VoIP, VoSIP, VTC, NIPR, SIPR) through SATCOM Gateways
- Monitoring operation of the NCC ( remote site data collection, central computer operation, data distribution and uplinking ) and responding to data alarm conditions
- Able to work rotating shifts in a 24/7 environment
- Fault isolating and resolution using internal and external resources
- Documenting all alarm conditions and actions
- Performing data archiving and plotting tasks
- Collating system performance statistics and assisting in the production of tables and graphs for reporting and system analyses
Network Controller
08/2011
-
01/2018
Los Angeles, CA
- Providing assistance during additions or changes to either the NCC or remote site computer and data communications equipment
- Assisting in the coordination of planned system outages with communications service providers and Fugro clients to minimize disruption to Fugro Satellite Positioning, Inc. services
- Assisting, where appropriate, with the preparation of Fugro Data Network documentation and reports
- Assisting in the maintenance and updating of NCC Operational Procedures
- Proposing new methods of operations for the NCC to improve productivity
- Provides customer support as appropriate
- Promptly responding to telephone calls, faxes, emails and their redistribution as required
- Observing NCC security and safety measures
- Creating brief memos, emails and occasional drawings using established office software
Rescue Network Controller
11/2006
-
06/2011
Dallas, TX
- Computer networking with other computer systems
- Good computer literacy and competence in the use of common office software packages and the Windows and Red Hat operating systems
- Responsible for overall network engineering support for customer programs including planning, designing, and evaluating various components of the DISA Enterprise Network
- Partner with Engineering team to provide specifications for network architecture, evaluating and recommending new technologies to enhance current capabilities, and performing needs assessments
- Analyze user requirements, concept of operations documents, and system architectures to develop solutions for network outages or other systems issues
- Provide advanced troubleshooting and problem resolution of complex network problems
- Interacts with customer and/or senior leadership regarding Network Engineering technical considerations and for associated problems, issues or conflicts
Education
Brigham Young University
2001 - 2006
Bachelor's Degree in Computer Networking Systems
Professional Skills
- Excellent oral and written communication skills. Excellent organizational skills
- Strong analytical skills - ability to work with and integrate performance metrics for underlying trends and issues
- Cisco ONS/MSPP, Sycamore, Ciena experience and/or related training and experience
- Experience specific experience in telecommunications network management, operations, installation or development
- Strong understanding of networking concepts (Cable standards, IP Addressing, Routing, Switching, VPN’s, Telecommunications, etc…)
- Experience provisioning, configuring, or troubleshooting Optical, satellite, or other transport devices and associated technologies
- Experience leading team’s, technical projects, and achieving exceptional results
How to write Network Controller Resume
Network Controller role is responsible for government, software, training, security, telecommunications, architecture, reporting, research, events, collaboration.
To write great resume for network controller job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Network Controller Resume
The section contact information is important in your network controller resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Network Controller Resume
The section work experience is an essential part of your network controller resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous network controller responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular network controller position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Network Controller resume experience can include:
- Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management
- Cisco ONS/MSPP, Sycamore, Ciena, SATCOM, and/or ATM related training or experience
- Good time management - able to work to agreed deadlines and achieve personal objectives
- Working knowledge of Microsoft-based operating systems with an emphasis on Windows 7
- Developing the full potential of our network through engagement, coaching and feedback
- Ensuring all regulatory reviews and actions are completed within SLA
Education on a Network Controller Resume
Make sure to make education a priority on your network controller resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your network controller experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Network Controller Resume
When listing skills on your network controller resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical network controller skills:
- Experience with using and troubleshooting Enterprise Email issues in a dynamic network environment
- Cisco/Juniper routing, switching, collaboration, security and service provider experience
- Cisco/Juniper routing, switching, collaboration, security, and service provider experience
- Provide guidance, supervision, technical support, training and quality assurance/control to less experienced personnel
- Experience mentoring Associate/Junior Technicians
- Experience mentoring Assocaite/Junior Technicians
List of Typical Experience For a Network Controller Resume
1
Experience For Network Controller / Operator Intermediate Resume
- Clearly document and manage all incoming telephone calls, request and actions taken to support internal staff and external customers via a RCC-SWA ARC’s Master Station Log (DA 1594)
- Clearly document all activities that occur during the working shift that affects Network Operations; i.e. outages, Authorized Service Interruptions (ASI), HAZCONs, receipt of Tasking Orders and Network Tasking Orders
- Act as single POC interfacing with all Technical Control Facilities (TCF)/Network Operational Centers (NOC) to manage, monitor and maintain situational awareness of all ASIs under the RCC- SWA responsibility
- Transport Technologies experience
- Creating brief memos, emails, and occasional drawings using established office software
- Collating system performance statistics and assisting in the production of tables and graphs for reporting and system analysis
- Advanced Routing & Switching Concepts – BGP, IS-IS, L2 and L3VPN’s, IPSEC, MPLS, DMVPN, HSRP, GLBP, ACL’s etc…
- Direct and assist the TCF in troubleshooting strategic communications links, trunks and circuits
2
Experience For Network Controller / Operator Lead Resume
- Utilize various management tools to track and monitor daily operations including, BMC Remedy (ITSM), Facility Circuit Information Tracking (FaCIT) application, Master Station Log (MSL), Email
- Provide outage and HAZCON details the higher headquarters
- Facilitate problem resolution by monitoring/reviewing tickets, gathering additional information, and updating tickets throughout the resolution process to provide the customer with feedback and/or resolution information
- Provide technical assistance and advise RCC-SWA Watch Officers on courses of action pertaining to communications issues
- Oversee development and standardizing current common practices and procedures, monitoring and notifications of outage reporting in accordance with RCC-SWA policy and procedures
- Analyze and troubleshoot networks to include network security policies and procedures, network performance tuning and trend analysis
- Escalate unresolved issues to other work centers within the RCC-SWA
- Create, modify and delete user and computer objects in Microsoft Windows Active Directory
- Create, modify and delete groups in Microsoft Windows Active Directory
3
Experience For Network Asset Controller Resume
- Monitoring operation of the NCC (remote site data collection, central computer operation, data distribution and uplinking) and responding to data alarm conditions
- Assisting in the coordination of planned system outages with communications service providers and Fugro clients to minimize disruption to Fugro Satellite Positioning, Inc, services
- Actively compile, analyze, and report availability and reliability performance data and statistics on circuits and/or network elements that fails to meet defined service levels Trend network data and develop event correlation procedures to identify recurring issues
- Support a performancebased environment with pre-determined Acceptable Levels of Performance (ALPs)
- Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management. Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, ATM, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching
- Interface with government counterparts and leadership to provide situational awareness of current network posture and priority incidents
- Staff: 4 direct, 20 indirect reports
4
Experience For Rescue Network Controller Resume
- Internal customers: 15+ ee
- Financial volume resp: approx. 200M
- Associates in Applied Science or higher in an IT related field
- CCNA is preferable but not required
- Work closely with others often under high pressure
- Knowledge of Service Level Agreements (SLA) and Acceptable Levels of Performance (ALP)
- Provide detailed verbal and written communication to contractor and government leadership as requested
5
Experience For Controller Carondelet Health Network Resume
- Knowledge of Remedy ticketing system, documentation, and reporting procedures Ability to provide detailed verbal and written communication to contractor and government leadership as requested
- Advanced Network Certifications – CCNP SP, JNCIP
- Knowledge/Development of TTP/SOP/Work Instructions to meet service delivery directives
- Knowledge/Development of Service Level Agreements (SLA) and Acceptable Levels of Performance (ALP)
- Fluent ability to provide detailed verbal/written communication to contractor and government leadership
- Baseline: CASP, CCNA Security, CISA, CISSP (or Associate), GSEC, GCED, GCIH, Security+ ce, SSCP
- Performs fault isolation and diagnostic/assessment functions to include determination and execution of corrective action(s) on a real-time basis
6
Experience For Network Controller / Operator Associate Resume
- Perform operator level maintenance on all components/assets associated with network management systems
- CCNP/JNCIS or equivalent
- Manage claims leakage
- CCNA and/or JNCIA
- CCNP and/or JNCIS
- IAT Level: IAT II
List of Typical Skills For a Network Controller Resume
1
Skills For Network Controller / Operator Intermediate Resume
- Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) prior to start date
- IT related experience
- Experience in Service Provider environments
- IT experience, preferably in a Network Operations environment
- CCNP/JNCIS or higher Cisco ONS/MSPP, Sycamore, Cienna, SATCOM, and/or ATM related experience
- BASH, Perl, Python Scripting experience
- Cisco/Juniper collaboration, security, and service provider experience
2
Skills For Network Controller / Operator Lead Resume
- Cisco ONS/MSPP, Sycamore, Ciena, SATCOM, and/or ATM related experience
- Managing adherence to supplier contractual agreements
- Responsible for the monitoring, operating, managing, troubleshooting, and restoring to service any of the components comprising the DISN and its services
- Knowledge of Remedy ticketing system, documentation, and reporting procedures
- Knowledge of Remedy ticketing system and development of documentation, and reporting procedures
- Provision user Enterprise email accounts utilizing the DISA Enterprise Provisioning Online (DEPO) portal
- Self- motivated and driven to seek solutions to resolve monitoring errors, using research and documentation
- Troubleshoot circuits using router commands, loops, alarms and errors, and other troubleshooting technologies and techniques
- Provides functional guidance, supervision, technical support, training and quality assurance/quality control to Associate personnel
3
Skills For Network Asset Controller Resume
- Support the development, documentation, and tracking of metrics relevant to the ALPs
- Partner with Engineering team to provide specifications for network architecture, evaluate and recommend new technologies to enhance current capabilities
- Utilize BMC Remedy to accurately document analysis and forecasting steps that require network changes
- Perform operator level maintenance on all DISN assets based on analysis and forecasting of network events
- Outdoor working in all weather conditions
- Execute all reporting functions and data input associated with network management
- Act as a single point of contact for all technical and non-technical related phone calls and tickets regarding ITSM incidents and requests
4
Skills For Rescue Network Controller Resume
- Utilize network monitoring tools to monitor, track and resolve issues. Escalate issues, when necessary
- Create and update tickets utilizing Remedy
- Troubleshoot networking technologies on a live, global network
- Operation of Network Management System(s) and associated assets on a continuous (rotating shifts) basis
- Interfaces with functional users as well as remote operations centers in both routine and reactive monitoring situations
- Identify and escalate problems, where supply doesn’t meet demand, to the appropriate supply chain management teams
5
Skills For Controller Carondelet Health Network Resume
- Ensure the best use of supplier resources to meet customer demands and achieve business SLA’s
- Manage spend in line with contractual agreements
- Management of Claims Cost
- Adherence to Direct Line Group Risk Framework
- Develop self to maximise your full potential in the role
- Maintains logs and records associated with reported problems or situations
6
Skills For Network Controller / Operator Associate Resume
- Performs operator level maintenance on all components/assets associated with network management systems
- Support a performance-based environment with pre-determined Acceptable Levels of Performance (ALPs)
- Interface with government counterparts and leadership
- Perform in-depth analysis of network incidents in order to, resolve network events, identify trends in alarm reporting and assist with forecasting of future events
- Interface with both internal and external customers in provide timely response to network incidents
- Analyze user requirements, concept of operations documents and system architecture to develop solutions for network outages or other system issues
- Report to significant network outages or degrades to upper management to provide situational awareness
7
Skills For Network Controller Operator Associates Resume
- Coordinate with other functional areas ensure optimum dissemination of information and network efficiency
- Expertise in one or more of the following: Routers; Crypto devices; Routing, Network appliances (CSU, DSU, etc), DSN/DRSN, DVSG, GVS, ATM General understanding of network topologies, both transport and IP
- Specific experience in telecommunications network management, operations, installment or deployment General experience includes increasing technical responsibilities in network management
- Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, ATM, Promina, CISCO, MSPP, Optical Switching
- Expertise in one or more if the following: Routers, Crypto devices, Routing, Network appliances (CSU, DSU, etc), DSN/DRSN, DVSG, GVS, ATM
- Currently possess an active Secret security clearance
- Able to work in a shift work environment as we are a 24/7 operation
- Work in a 24/7 operation
8
Skills For Global Product Group Controller for Network Control & Energy Portfolio Managemen Resume
- Expertise in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, ATM, Promina, CISCO, Juniper, MSPP, DWDM, Optical Switching
- Expertise in one or more if the following: Routers, Crypto devices, Routing, Network appliances (CSU, DSU, etc), DSN/DRSN, DVSG, GVS, ATM. General understanding of network topologies, both transport and IP. Ability to work in a team focused, dynamic environment
- Hold DoD 8570 IAT Level 2 baseline certification (Security+ CE or CCNA Security) prior to start date
- Expertise with Networking Concepts (Cabling, Switching, Routing, IP Addressing, Telecommunications, Collaboration etc..)
- Associate level understanding of networking concepts (Cable standards, IP Addressing, Routing, Switching, VPN’s, Telecommunications, etc…)
- In-depth understanding of networking concepts
- Previous understanding of Route Cause analysis - particularly problem solving through data analysis
- Work independently as well as the willingness to follow direction and best practices while learning new tasks and processes
- A basic understanding of ITIL principles
9
Skills For Network Invoice Controller Resume
- An understanding of basic Active Directory administration tasks
- Knowledge of following TTP/SOP/Work Instructions to meet service delivery directives
- Currently possess an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance
- DoD 8570 Compliant for IAT Level II: Possess a CASP, CCNA-Security, CISSP, CSA+, GICSP, GSEC, Security+ CE, or SSCP certification
- DoD 8570 Compliant for CSSP Analyst within 180 days of employment: Possess a CEH, CFR, CSA+, GCIA, GCIH, GISCP, or SCYBER certification
- Expertise in one or more if the following: Routers, Crypto devices, Routing, Network appliances (CSU, DSU, etc), DSN/ DRSN, DVSG, GVS, ATM. General understanding of network topologies, both transport and IP. Ability to work in a team focused, dynamic environment
10
Skills For Network Controller Resume
- Expertise in one or more if the following: Routers, Crypto devices, Routing, Network appliances (CSU, DSU, etc), DSN/ DRSN, DVSG, GVS, ATM
- Perform troubleshooting, configuration, and restoration of services across multiple platforms. - Requires experience in one or more of the following Crypto devices: KG-340, KG-175A/D, KIV-7, KIV-19
- Remedy: Understands the customer relationship tool which can be used to log/monitor the issues or problems faced by customers by the means of incident management tickets
- Active Secret Clearance w/SSBI
- 8570 IAT Level 2 Baseline Certification (Security+ CE, CCNA Security, CySA+, GICSP, GSEC, SSCP)
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