Medical Practice Manager Resume Sample

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Percival Greenholt
832 Keira River,  Los Angeles, CA
+1 (555) 809 0748

Work Experience

Medical Practice Manager
05/2015 - PRESENT
Phoenix, AZ
  • Supervises appointments scheduling, charge posting information, insurance verification, referral processing, account collection, reconciliations, bank deposits, managing physician’s surgical schedules, as well as other business related appointments and other basic office related tasks
  • Supervise, oversee, direct, and manage the day-to-day medical operations of the University of Denver Health and Counseling Center (HCC)
  • Serve as the direct supervisor of the Medical Assistants (MA), and Nursing staff (RN) of the HCC
  • Ensures compliance with AAAHC accredited institution guidelines, policies, and practices and coordinates re-certifications
  • Assist in the creation of site-specific goals and measurements related to the needs of the HCC and the populations it serves
  • Effectively communicate across the contract to ensure consistency in messaging
  • Identifies process improvement opportunities and presents resolutions and recommendations to the Medical Director and or HCC Senior Staff
  • Plays a key role in the identification, creation, and execution of quality improvement projects within the HCC including compiling incident reports for review by the Quality Improvement Committee for purposes of quality, risk management, and AAAHC accreditation
Medical Practice Manager
05/2012 - 01/2015
Detroit, MI
  • Identifies process improvements, workflow efficiencies, and works collaboratively with HCC staff on budgeting, purchasing, and inventories
  • Compile requested information and generate year-end reports and summaries of health center activities
  • Compiles input for the performance appraisal process for medical staff members and provide direct performance review for medical assistants and nursing staff
  • Responsible for HCC medical staff hiring, orientation, credentialing, development, trainings, and performance management while providing input to the Medical Director and HCC Senior staff for final review
  • Manages daily medical operations, workflow, work schedules, and timecard monitoring to ensure efficient and effective health center performance
  • Makes recommendations regarding medical staffing model based on objective scheduling and volume analysis, insures appropriate clinical staffing on a daily basis and collaborates with Medical Director in execution of a successful staffing matrix
  • Works collaboratively with the Medical Director in managing internal medical staff including regular communications, peer review process, planning/executing medical staff meetings, creation/implementation of policies and procedures
  • Actively support and incorporate the Group’s purpose and vision into daily activities. Promote an environment that embodies the core values of excellence through compassion


University of Phoenix - Minneapolis / St. Paul Campus
2007 - 2012
Master's Degree in Business

Professional Skills

  • This is a permanent position
  • Ensure that all front office and back office responsibilities are completed appropriately
  • Adept at front office responsibilities; able to fill in for Practice Coordinator as needed
  • Adept at back office responsibilities; able to fill in for Medical Assistants as needed
  • Work with physicians to coordinate physician schedules and call coverage
  • Coordinate staff schedules and coverage
  • Order drugs, office and medical supplies and approve invoices for payment; meet with pharmaceutical reps as needed

How to write Medical Practice Manager Resume

Medical Practice Manager role is responsible for insurance, design, training, compliance, messaging, customer, health, education, marketing, inventory.
To write great resume for medical practice manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Medical Practice Manager Resume

The section contact information is important in your medical practice manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Medical Practice Manager Resume

The section work experience is an essential part of your medical practice manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous medical practice manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular medical practice manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Medical Practice Manager resume experience can include:

  • NextGen EMR experience
  • Implement operating policies and procedures, quality assurance plans, and work standards according to OCMG’s mission, vision, goals and objectives
  • 3 locations, surgery scheduling, coding and collections included
  • Work cross-functionally with stakeholders, operations, marketing and OCMG business segments to execute growth initiatives
  • Organize, communicate and implement departmental goals and program objectives within the perspective of Florida Hospital’s mission and values
  • Demonstrates through behavior Florida Hospital’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork as outlined in the organization’s Performance Excellence Program booklet

Education on a Medical Practice Manager Resume

Make sure to make education a priority on your medical practice manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your medical practice manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Medical Practice Manager Resume

When listing skills on your medical practice manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical medical practice manager skills:

  • Experience in an ambulatory care setting
  • Solid understanding of Microsoft Word
  • Experience with the health problems of young adults and women’s health care
  • Healthcare management experience
  • Need past experience in a supervisory role
  • 4 locations, surgery scheduling, coding and collections included

List of Typical Skills For a Medical Practice Manager Resume


Skills For Medical Practice Manager Resume

  • Identify opportunities to expand the practice
  • Promote and exemplify DaVita values within the practice
  • Know and understand all emergency procedures for clinic (including but not limited to evacuation, fire, natural disasters); be prepared to respond calmly and efficiently with patient safety as priority
  • Microsoft, Word, Excel, and Outlook
  • Maintains/oversees functions for assigned practice as outlined in the Practice Manager Check List

Skills For Medical Practice Manager Resume

  • Recommends facility improvements and routinely evaluates office space utilization. Maintains a clean and professional appearing physical plant in accordance with the professionalism/environmental policy. Maintains and updates patient and practice information brochures and works with marketing representative, as appropriate
  • Assures compliance with local, state, federal rules and regulations and accrediting bodies, including OSHA, CLIA, ADA, and other regulatory entities. In addition, participates actively in safety, infection control and quality assurance efforts
  • Business development/marketing background
  • Manages practice to budget
  • Responsible for the implementation of Medical Education responsibilities to respond as a First Aid Station to any declared disaster by the hospital
  • Works under pressure and stress, managing time effectively; Works well within the organizational framework to achieve hospital/departmental goals and objectives including, but not limited to the facility Business Plan
  • Overall practice management and administration of assigned clinic(s) and supervision of clinical staff to ensure efficient and responsive patient workflow

Skills For Medical Practice Manager Resume

  • Accountable for clinic performance (e.g., quality control, regulatory standards, financial, patient satisfaction/experience, scheduling/staffing, budgeting, and billing)
  • Maintain compliance with established governmental regulation, health care industry requirements/standards, policies and procedures, safety, environmental and infection control, and codes and requirements of accreditation agencies
  • Participate and support in process improvement initiatives, and LEAN or Six Sigma processes design
  • Takes active role in increasing patient volume by routinely reviewing access points into the practice to ensure efficiency and professionalism of appointment staff, front desk, triage, referral, physicians, schedules etc. Continuously strives to improve patient satisfaction and the patient experience by achieving a score of 4.69 on the quarterly patient satisfaction questionnaire
  • Meets monthly with the staff to inform them of needs, developments and receive information from them regarding the operation of their areas or department and maintains meeting minutes. Meets with Director as requested. Meets monthly with physicians/Medical Director to discuss administrative issues and carry out educational objectives of Medical Education

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