Media Operations Resume Sample

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Paula Kris
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Work Experience


Media Operations Manager
06/2016 - PRESENT
Detroit, MI
  • Backup Media (Mainly magnetic tapes but also extends to legacy microfiche, CD's, DVD's, etc.)
  • Disk Media (HDD's from decommissioned servers or faulty server disks)
  • Media Wiping – erasure of date from redundant or faulty drives prior to reuse within UBS or return to vendors as exchange items
  • Media Destruction – wiping and destruction of media no longer required by UBS
  • Excellent written and verbal communication skills in order to persuade and drive change forward
  • Prioritize issues and manage time appropriately
  • Experience in global operational team management
  • Experience in IT Project Management from conception through to closure
Media Operations Coordinator
12/2012 - 04/2016
Houston, TX
  • Manage video content and video shoots for live event and digital. Acting producer for all video content
  • Plan, coordinate, script and stage all opening ceremonies videos
  • Ensure weekly delivery of final edit videos and photos to media page on website
  • Schedule and coordinate, in conjunction with PR media trainer, all rider media training in-person sessions
  • Work with Feld PR team on pre-event media appearances and schedule/coordinate on-site media hits
  • Manage post-race press conference. Ensure room and AV is set and tested
  • Create media tools, distribute materials to media sources and riders, work alongside PR team to encourage publications to promote Supercross on social media and websites
  • Responsible for series promotion to include managing all aspects of special themed events, off-season promotions, and working with upcoming amateur competitors to get video content, interviews, and build hype around their Monster Energy Cup debut
  • Manage the database system and form websites for credential applications. Create and produce all Supercross credentials
Media Operations Summer Intern
12/2009 - 06/2012
Detroit, MI
  • Strong MS Office skills, i.e. Word, Excel, PowerPoint, Visio, Project
  • Manages the screening, hiring, training, evaluation, coaching, and counseling of operations technicians, leads, supervisors, and direct support staff
  • Manages the development and implementation of departmental SOP’s, MBR’s, labels, and other written materials as required
  • Manage relationships with DCVI and DMD affiliates for timely processing and
  • Identify areas for innovation and improvement of NBCUniversal’s processes for dubbing and subtitles on an ongoing basis
  • Verify product setups, inclusive access offer setups, private and instutional offer setups
  • Experience in software testing or a software testing environment

Education


Washington Adventist University
2005 - 2009
Bachelor's Degree in Computer Science

Professional Skills


  • Strong analytical skills and ability to mine large sets of data for actionable insights
  • Intuitive problem-solving skills and attention to detail
  • Experience including experience in some type of Video, NOC, or Broadcast environment
  • Experience including experience in some type of Video, NOC, or Broadcast environment
  • Great problem-solving skills with the ability to resolve complex, highly technical issues, often under time pressure
  • Advanced Excel spreadsheet skills, including knowledge of pivot tables
  • A sense of humor and good listening skills

How to write Media Operations Resume

Media Operations role is responsible for media, excel, digital, analysis, organization, analytical, communications, finance, credit, training.
To write great resume for media operations job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Media Operations Resume

The section contact information is important in your media operations resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Media Operations Resume

The section work experience is an essential part of your media operations resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous media operations responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular media operations position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Media Operations resume experience can include:

  • Quick learner who is detail oriented and possesses analytical and problem solving skills
  • Experience implementing A/B tests and analyzing user behavior modeling, time series analyses, and data mining techniques
  • Invest heavily in the team, growing and finding success in the job by learning from one another’s experiences and actively working to improve
  • Experience with various encoding processes, editing and signal routing in broadcast environment is highly desirable
  • Experience developing and training machine learning classifiers
  • Strong knowledge base of using the Mediaocean-Prisma digital buying tool, as well as internal proprietary systems necessary in the digital buying process

Education on a Media Operations Resume

Make sure to make education a priority on your media operations resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your media operations experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Media Operations Resume

When listing skills on your media operations resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical media operations skills:

  • Statistical and data analysis skills (e.g. significance testing, regression modeling, etc.), experience working with SPSS, R, or similar statistical packages
  • Team player who is able to manage time effectively and complete all assigned tasks with high quality standards
  • Experience working on user experience related projects
  • Effectively communicate technical issues and solutions to those issues to outside vendors and non-technical departments
  • Ensure quota/performance is effectively reported
  • Prior experience in tickets/cases and queue management

List of Typical Experience For a Media Operations Resume

1

Experience For Media Operations Manager Resume

  • Strong understanding of user and system support, infrastructure devices, video/audio cabling
  • Experience coordinating projects and working with cross functional teams
  • Relevant experience in media planning and buying
  • Clearly communicate Lord & Taylor’s rewarding shopping experience across all media platforms
  • Understand basics of digital buying from different cost methods, to various reporting gathered to validate delivery
  • Passionate about creating world-class service experiences that delight partners
2

Experience For Media Operations Specialist Resume

  • 6 months - 1 year work/internship experience in the follow areas: communications, editorial, sales, marketing, or public relations
  • Experience with at least 1 year in online marketing, ideally in enterprise level SEM and/or agency
  • Able to prioritise when juggling multiple responsibilities on behalf of multiple partners
  • ) experience programming in a technical language (ex: C, Java, PHP, Haskell)
  • Experience using SQL to identify insights through data
  • Maintain, operate, upgrade, and repair equipment/facilities used by USC Marshall’s Online Learning group. (20%)
3

Experience For Manager, Global Media Operations Resume

  • Experience manipulating data sets in SQL or equivalent
  • Previous experience working with Sports properties a advantageous
  • Previous experience working with Sports properties an advantage
  • Strong relationship with Google DoubleClick products (DCM, DDM Reporting, DoubleClick Analytics, DoubleClick Studios, Teracent, etc.)
  • Demonstrate leadership and work independently to resolve complex technical problems, including escalations to our product support engineers
4

Experience For Media Operations Coordinator Resume

  • Experience in digital/social platform programming or management
  • Strong passion for emerging media trends and technology, especially video and new social platform products
  • Significant experience working with content and video management systems (Drupal, WordPress, etc.)
  • Able to prioritize when juggling multiple responsibilities on behalf of multiple stakeholders
  • Experience developing data visualizations and actionable reporting dashboards using tools such as Tableau, Domo, or similar
  • Working closely with Fodor’s book sales and distribution partner to grow sales, creating and optimizing book meta data
  • Planning and management of the TV News operating and capital budgets in coordination with News Director
  • Lead onboarding process of new clients, as it relates to ad serving, trafficking, tagging, and targeting
5

Experience For Media Operations Summer Intern Resume

  • Consult with Planning teams, and bring ideas during planning process
  • Leading and developing high performing teams
  • Onsite representative handling ticketing issues, industry disputes and complaints
  • Self-starting, intellectually curious, and creative individual with a passion for problem-solving, efficiency, and comfort with ambiguity
  • Manage relationship with 3rd party ad-server (DCM) and out-sourced trafficking vendor including contracts and applicable rates
  • Collaborate with internal teams for monthly budgeting and billing reconciliations
  • Supervise news video editing, remote broadcast/electronic newsgathering areas, and newscast directors
  • Quickly diagnose issues encountered during live streaming events
6

Experience For Senior Director of Global Media Operations Resume

  • Create and distribute client-facing reports; deliver necessary data to internal teams for reporting purposes
  • Project manage vendor-side billing and ensure agency goals are being met
  • Utilize multiple ad-serving and verification platforms as well as DSPs for reporting purposes
  • Knowledge of digital planning and buying process
  • Utilize multiple ad-serving and verification platforms for reporting purposes
  • Own all asset trafficking, management and curative programming for all forms of WWE video content as well as best practices for VOD and linear distribution
  • Develop a deep understanding of issues facing our constituents and how it affects Facebook, Instagram and our communities
  • Update Affiliate Asset Tracking Management record in TEAM as new files are created, QC’d and approved
7

Experience For Manager Technology & Media Operations Israel Resume

  • Provide Program Scheduling with the correct Runcodes and Focus ID’s for international business ventures on a monthly basis
  • Knowledge of the multiple codecs and wrappers supporting VOD, Online and DVD
  • Energized by solving complex problems in a collaborative, fast-paced environment
  • Motivated to support public figures and media companies in achieving their objectives on Facebook and Instagram
  • Technical and Business: File formats, Frame rate conversion, some understanding of budgets
  • Ensure that each asset is delivered in the required format including all appropriate metadata
  • Creates and maintains digital processes. Educates teams, schedules check-ins for ongoing maintenance and helps ensure adoption
  • Create training programs where teams pass/become certified at the end
8

Experience For Director of Media Operations Resume

  • Manage Fodor’s Content Management System including meta data cleanup and optimization
  • Set-up, manage, and launch advertising campaigns on AmericanExpress.com
  • Review TEAM application data entry accuracy and mark screening sheets active
  • Work with Client Accounting to resolve open payables and various vendor issues
  • Participate in overarching client and team meetings
  • Learn about the digital advertising industry through meetings with publishers
  • Where bandwidth allows work with media team on support needs such as research and planning
9

Experience For Paid Media Operations Manager Resume

  • Robotic camera control during live news broadcasts
  • Manage transmission, reception, recording, and general quality control of signals from ENG, SNG, and TVU remote broadcasts
  • Oversee usage of Salesforce to ensure accurate inputs that drive Executive Leadership revenue reporting globally
  • Develop comprehensive reporting for all media placements in adherence with client requirements
  • Oversee media tracking and analytics set-up and implementation
  • Work with the Broadcast Technology department to evaluate new newsgathering technology
  • Attract, engage, develop and retain industry-leading media operations team
  • Ensure efficient process and smooth trafficking of all Digital campaigns
  • Upsell Media Ops services to clients (Tag Management Solutions, Technical Consulting, Dynamic Creative, etc.)
10

Experience For Media Operations Technician Resume

  • Consult with clients on tagging set up and tag management solutions
  • Provide recommendations on vendor selections for ad serving, verification, viewability, audience measurement, etc
  • Work closely with media vendors and media teams to resolve reporting discrepancies
  • Utilize the the Broadcast Operations Control Center’s suite of tools to closely monitor our customers’ streaming workflows and services
  • Troubleshoot pertinent day-to-day operational issues and provide problem solving guidance to associates
  • Understand all aspects of the buying systems used (Prisma, MDM)
  • Manage relationships with key social media partnerships such as Facebook and YouTube, evaluating new product and feature offerings for WWE to leverage
  • Deep understanding of digital and social media metrics

List of Typical Skills For a Media Operations Resume

1

Skills For Media Operations Manager Resume

  • Contribute to business decisions using analytical skills, with experience inspiring action based on data-driven insights
  • Experience working in a BI tools/reporting dashboard
  • 2yrs experience with video encoding and streaming formats and protocols (e.g. HLS, MPEG-DASH, Video codecs)
  • Hands-on experience working with media technology including ad servers, rich media vendors, and optimizers
  • Experience with ad serving platforms DFA/DCM, verification partners, and related technologies
  • Experience working with video distribution in a Film or TV Broadcast environment
2

Skills For Media Operations Specialist Resume

  • 2~3 years of non-linear editing experience in Adobe Premiere Pro or other NLE environment
  • 2~3 years of experience working in a television or media company
  • Experience in digital distribution, online operations (for video focused company), or consulting
  • At least 9 months of directly related experience in digital planning and activation
  • Experience in at least one scripting language (PHP, Python, Perl), statistical software (R, SAS, SPSS), or data visualization tool (Tableau)
  • Work experience in an abuse, investigations, consulting, or online operations environment
3

Skills For Manager, Global Media Operations Resume

  • Experience working with metadata creation and manipulation
  • AS/AA or Technical Certification in related discipline strongly desired (i.e. Engineering, Computer Science, etc.)
  • Work directly with the client to ensure accounts are in good standing and invoices have been processed for payment
  • Review all estimate and final billing prior to client issuance
  • Experience in online advertising / BPO / support functions
  • Experience with ad serving platforms, such as DCM, OAS, DFA, PointRoll, Sizmek, Mail Chimp
  • Manage, communicate, and prioritize partner reporting needs specific to campaign delivery and spend
4

Skills For Media Operations Coordinator Resume

  • Develop and maintain strong personal relationships with internal reporting parties to receive information about new product offerings
  • Experience in Media Operations
  • Entertainment experience
  • Self-sufficient and organised, flexible, ability to prioritise appropriately -
  • Strong leadership, ability to communicate at all levels and drive solutions
  • Previous Operations experience essential
  • Strong leadership and highly self sufficient
5

Skills For Media Operations Summer Intern Resume

  • Strong communication, ability to work with and support management
  • Experience in a user support or call center environment
  • Experience working with global teams
  • Experience in online operations, consultancy, analytics or related industries
  • Establish Asia Pacific media integrity presence and prioritized language support
  • Experience in online operations/consultancy/analytics or related industries
6

Skills For Senior Director of Global Media Operations Resume

  • Able to make necessary adjustment to pre-roll times, Audio and Video levels with regards to the insertion equipment to maintain good on air quality
  • Troubleshooting campaigns by identifying potential issues with creative, tags and escalating with our agency partners
  • Generating reports and offering ad-ops/tech support
  • Working with the global market leader in sport and sponsorship research
  • Working closely with other internal and external teams to ensure that global processes are adhered to and that campaigns are implemented correctly
  • Managing schedules across multiple stakeholders
  • Understanding of how technology impacts design
7

Skills For Manager Technology & Media Operations Israel Resume

  • Understanding of ad-serving technologies and order entry platforms, preferably XFP
  • Developing timelines for projects, and adding input to budget development to ensure resources needs are met
  • Confirming quality of all campaign elements and maintaining weekly QA and documentation
  • Managing the testing and deployment of software patches and upgrades in the production environment
  • Understanding of programmatic tools and tactics, such as DSPs and DMPs
  • Working knowledge of visualization tools such as Tableau, Domo, Power BI, etc
  • Working knowledge of 3rd party ad safe/viewability technologies
  • Leading follow up with vendors to resolve system issues and drive future development
8

Skills For Director of Media Operations Resume

  • Managing implementation and configuration of additions to Media Operations systems
  • Provide support to marketing partners including reporting and targeting recommendations
  • Responsible for the timely and accurate processing, tracking, and reporting of Accounts Receivable (AR) and Accounts Payable (AP) as well as support billing
  • Work closely with Client Success leads to ensure operations are running smoothly, monitoring pacing, and to ensure that clients are receiving dedicated support
  • Comfort using third-party ad serving systems and sharp understanding of campaign performance measurement
  • A technical authority for all aspects involved in running online ad campaigns (including trafficking of Display, Video, Social, Native etc.)
  • Detail-oriented; including ability to quickly identify potential issues by looking at the data
9

Skills For Paid Media Operations Manager Resume

  • To shape together an ever-growing department, becoming key to our business worldwide
  • Proficiency in Adobe Premiere Pro, Final Cut Pro and other NLE editing and Transcoding software is essential
  • Proficiency in Microsoft Office Suite and a keen understanding of the digital tools that are reshaping media
  • Foster client relationships by responding to client needs, providing appropriate and timely feedback to requests
  • Manage assigned stations’ programming schedules for automated buying through the Videa platform
  • Proficiency with web analytic tools, marketing analytics/metrics, and standard marketing KPI’s with various online and offline channels
10

Skills For Media Operations Technician Resume

  • Manage revenue forecasting and invoicing processes
  • Work with external ad partners on actively identifying and resolving systemic playback issues
  • Provide client-facing summaries of weekly billing and reconciliation
  • Resolve discrepancies with vendors and media teams, including research invoice issues, request missing invoices and information needed to approve invoice
  • Be a participating team member and contribute through participating in team brainstorms and events
  • Stay informed on all key social media platforms to ensure latest tracking and campaign optimization tools are being implemented
  • Ensure that system is tracking all expenditures, schedules, etc. accurately; also confirm that plan/budget revisions are captured to mitigate billing issues

List of Typical Responsibilities For a Media Operations Resume

1

Responsibilities For Media Operations Manager Resume

  • Oversee HBO’s inventory of Original Programming for foreign language and ancillary market versions, video standards and technical specs to service foreign territories
  • Collaborate with HBO Home Entertainment in the production of digital content elements for DVD & Blu-ray and work with subtitling, menu, and compression/authoring vendors to resolve technical problems that arise during the process
  • Excellent communication, collaboration, organizational and project management skills
  • Digital advertising/online media or ad trafficking experience
  • Demonstrate an understanding of rich media, dynamic creative, mobile and video ads units
2

Responsibilities For Media Operations Specialist Resume

  • Experience in Digital Media Operations, Digital Ad Ops, Digital Trafficking
  • Ample trafficking experience with DoubleClick
  • Ample experience trafficking social media campaigns
  • Present data in an effective, actionable manner and learn new software quickly
  • Experience with Arris and Sea Change ad insertion platforms helpful
3

Responsibilities For Manager, Global Media Operations Resume

  • Handle multiple projects and to juggle priorities in a fast-paced environment
  • Experience in Customer Service, Account Management or Online Operations
  • Lead and enable a high-performing team to deliver on goals by providing superb 1:1 support while helping establish team goals and vision
  • Utilize expertise in scripting languages and programming to automate processes with predictive algorithms that scale the team's impact and efficiency
  • Assist Client Success with monthly invoice reconciliation, working with partners to rectify discrepant or missing invoices
4

Responsibilities For Media Operations Coordinator Resume

  • Partner with Programmatic media team to support WSI in-house retargeting program, collaborating with DCO partner to troubleshoot, QA, and traffic HTML5 ads
  • Deep understanding of, and passion for, Facebook and Instagram
  • Upload 3rd party billable impressions to FreeWheel in a timely manner, in accordance with Finance’s invoicing schedule
  • Energised by solving complex problems in a collaborative, fast-paced environment
  • Proficient in managing numbers
  • Develop a deep expertise in Facebook’s video rights management products and how they are being used across constituent groups
  • Improve integrity operations by understanding global challenges and needs, build scalable solutions to address industry segments and constituent pain-points
  • Develop positive and close working relationships with client creative agencies
5

Responsibilities For Media Operations Summer Intern Resume

  • Ensure daily ticket/case quotas are met and willing to stretch occasionally
  • Acts as the main liaison between HBO Marketing and a specific set of off channel services and multiple distribution partners
  • Willingness to learn and adopt new automation, and scripting tools and processes
  • Knowledge of the digital media space (including social media) and new technology platforms (e.g. broadband, wireless, VOD)
  • Liaison with Finance Department regarding billings and revenue recognition across PMX Products
  • Team player who enjoys working in a collaborative, no-silos environment
  • Highly motivated and always looking to take the initiative (and engage team members)
6

Responsibilities For Senior Director of Global Media Operations Resume

  • A growth culture with an entrepreneurial mind set supported by a world-leading operations network and toolkit
  • Knowledge and understanding of CCI processes
  • Expertise in DCM or other ad serving technology (ad server logic, redirects, pixels and cookies)
  • Collaborate, develop and present engaging POVs and presentations in-person and on conference calls
  • Update TEAM application as new materials are created and QC’d
  • Knowledge of television signals (analog and digital video/audio) as well as all technical formats (NTSC, PAL, and all HD frame-rates)
  • Troubleshoot to quickly resolve partner issues
  • Passionate about entertainment, and can educate anyone on the entertainment industry
7

Responsibilities For Manager Technology & Media Operations Israel Resume

  • Fluent in social media trends and programs
  • Familiarity with search concepts
  • Passionate about Sports, and can educate anyone on the Sports industry
  • Serve as the primary point of contact for Media Operations for specific Media Products, joining recurring cross functional meetings and projects to represent the team and to establish and maintain expertise in Facebook product experiences for public figures
  • Extremely reliable, consistent, nimble, and hard-working
8

Responsibilities For Director of Media Operations Resume

  • Fluent English, and ideally one other language from the region
  • Converse with business and technical experts
  • Possess the ability to work with an extremely high volume of content
  • Manage Omni Media relationship with global L’Oréal media leadership and teams
  • Lead transition to and adoption of CONTACTS, L’Oréal’s global media management tool
9

Responsibilities For Paid Media Operations Manager Resume

  • Manage and optimize Active’s programmatic waterfall yield
  • Expert in Third Party Ad Servers (DoubleClick Campaign Manager)
  • Work closely with internal departments (creative, media, analytics) and external partners (publishers/tech vendors) to ensure that appropriate materials are received and/or distributed correctly
  • Familiar with the IAB/AAAA’s best practices and guidelines
  • Create centralized and consolidated system for gathering digital inputs from clients and owning traffic sheet inputs for communication with internal teams to guide media trafficking
  • Be a part of digital kickoffs with creative teams to understand strategy behind the campaigns and digital assets needed; partner with creatives on what’s technically possible and be able to compile and share best practices
  • Own QA of assets and understand strategy behind the inputs
10

Responsibilities For Media Operations Technician Resume

  • Own dynamic creative process (understand the needs of creative and media), own the feed/document and addition or removal of assets, troubleshooting etc. Partner closely with media and platform teams to execute against the strategy
  • Drive the creation of technology tools to improve manual pieces of the process
  • Identify how we can integrate offline data more seamlessly (future of addressable UIs, Rentrak data)
  • Proficiency in MS office suite (MS Excel, MS Word, MS PowerPoint)
  • Comfortable with technology and computers

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