Manager, Business Strategy Resume Sample

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Zakary Yundt
399 Reynolds Lake,  Detroit, MI
+1 (555) 441 4332

Work Experience


Manager, Business Strategy
12/2017 - PRESENT
San Francisco, CA
  • Supports the development of an annual insights roadmap by determining the core consumer learning needs for the business team
  • Works with the consumer insights director to arrive at the optimal research approach for each project
  • Assesses each research initiative with a critical eye to ensure that it provides incremental learning, actionable insights and a positive and meaningful ROI. Knows both when to recommend research and when to recommend against research
  • Writes and gains alignment on the research project brief
  • Supports the development of an annual analytics roadmap by determining the core loyalty program analytic needs for the business teams
  • Works with the consumer insights senior manager & consumer insights director to arrive at the optimal analysis approach for each project
  • Assesses each initiative with a critical eye to ensure that it provides incremental learning, actionable insights and a positive and meaningful ROI. Knows both when to recommend research and when to recommend against research
  • Writes and gains alignment on the analysis project brief
  • Setting goals for the work group, developing organizational capability, and modeling how we work together. Works cross-functionally and with the brand team to grow share, build the brand and achieve financial objectives
Senior Manager, Business Strategy
05/2014 - 08/2017
Houston, TX
  • Use econometric/time series analysis to create both short-term (1-6 months) and multi-year forecasts, based on internal historical data and based on our corporate macroeconomic forecast scenarios, of key cash balances, such as Bank Sweep or Schwab One Interest, and the sensitivity of those balances to interest rate movements and stock market activity
  • Use discrete choice analysis to analyze cash product behavior such as checking account closure propensity and its causes
  • Write SQL queries of Schwab’s data warehouse to get data needed to analyze deposit behavior, size a new product opportunity, or size the amount of client cash being held in specific segments. Then, conduct the strategic analysis of the decision in question, develop a recommendation, and prepare Excel and Powerpoint documents to explain the decision
  • Build a financial model to show the financial impact of key management decisions (e.g. deposit pricing, changes to Schwab Bank growth strategy) on Net Interest Revenue
  • Strong background in marketing and/or finance
  • Progressive analytical experience in marketing, product, consulting or other relevant environment (2+ years)
  • Project management experience (2+ years)
  • Led marketing, technology, agency, and operations teams through the establishment of Content Management, Digital Asset Management, Customer Experience Management, and Customer / Digital Analytics transformation efforts globally (8 years) ed the execution of global marketing campaign deployment with a focus on trans-creation and localization of content (8 years)
Brand Manager, Business Strategy
03/2008 - 12/2013
Dallas, TX
  • General business experience in large, matrixed organizations? (8 years)
  • Central co-ordination of the IIG UKMEA and EMEA P&L. Requires a deep understanding of the make-up of our revenue and expense base and the key drivers for each. Responsible for tracking progress against plan, understanding variances and predicting future position
  • Perform trend analysis and forecasting to help inform future decision making
  • Understand and report on new business and cross sell opportunities (ERM)
  • Key point of contact with Finance, provide key business input to quarterly and ad-hoc forecasts, and annual planning processes
  • Document actions arising at the IIG UKMEA monthly finance meeting and manage through to closure
  • Assist with budget planning and monitoring at a country, segment and overall IIG business level

Education


Lindenwood University - Belleville Campus
2003 - 2008
Bachelor's Degree in Finance

Professional Skills


  • Project Management skills. Proven track record of leading or managing complex, cross-functional projects
  • Strong business acumen, analytical and problem-solving skills
  • Strong executive-level presentation and communication skills (storyboarding, development, and delivery)
  • Excellent oral and written communication skills. Ability to influence commercial leaders and clearly articulate strategic objectives
  • Prior experience driving strategy execution and/or large scale product development efforts strongly desired
  • Superior analytical skills – proven ability to analyze data to derive meaningful insights and develop recommendations
  • Highly detailed oriented, possess excellent written and verbal communication skills

How to write Manager, Business Strategy Resume

Manager, Business Strategy role is responsible for business, analytical, modeling, leadership, powerpoint, digital, research, analysis, finance, design.
To write great resume for manager, business strategy job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Manager, Business Strategy Resume

The section contact information is important in your manager, business strategy resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Manager, Business Strategy Resume

The section work experience is an essential part of your manager, business strategy resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous manager, business strategy responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular manager, business strategy position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Manager, Business Strategy resume experience can include:

  • Solid influencing skills are essential - Communicates with credibility and confidence
  • We believe in hypothesis-driven approach to strategic decision making. Thus, financial modeling and analytical skills are critical to success in this role
  • Strong knowledge of TD Wealth businesses and good understanding of the competitive Wealth environment in Canada
  • Strong knowledge and experience of TD Wealths processes, products and practices
  • Partner Development & Team Building - Provide personalization and customer experience expertise while executing on marketing capability development
  • Experience in consulting, strategic planning, modeling & business process required

Education on a Manager, Business Strategy Resume

Make sure to make education a priority on your manager, business strategy resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your manager, business strategy experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Manager, Business Strategy Resume

When listing skills on your manager, business strategy resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical manager, business strategy skills:

  • Excellent analytical skills with superior data analysis skills
  • Strong content development and delivery skills demonstrated in variety of professional settings
  • Highly motivated, high impact individual with strong technical, analytical and leadership competencies to work effectively in a sales organization
  • Strong impact and influencing capabilities, a collaborative style, good understanding of business objectives, and strong self-motivation
  • TD Wealth experience an asset with proven commitment to improving the customer experience
  • Strong skills with Microsoft Office tools (Excel, PowerPoint and Word)

List of Typical Experience For a Manager, Business Strategy Resume

1

Experience For Senior Manager, Business Strategy Resume

  • Partner with internal finance stakeholders to create well-founded business cases outlining the business impact and benefit associated with each new marketing capability
  • Build strong relationships within a matrix structure to ensure achievement of personalization business objectives as well as marketing capabilities that meet marketer priorities and align to organizational objectives
  • Business Requirements - Provide personalization and customer experience expertise and execute on marketing capability development
  • Strong interest in marketing or project management
  • Collaborate with the Go To Market organization to ensure business requirements are precisely prioritized and incorporated into backlogs
  • Pursue consumer research to define customer experience, best practices and industry personalization innovation
2

Experience For Manager, Business Strategy & Planning Resume

  • Work with DEB President around overall strategic priorities for organization
  • Work closely with Starbucks Technology to align engineering product roadmaps and backlogs with business roadmaps
  • Work across business unit and functional lines to participate in working teams, build relationships and deliver programs and associated projects
  • Manage center of excellence governance activities including
  • Promote a successful attitude, confidence and initiate collaborative teamwork to achieve business result
  • Identify personalization related market opportunities to better meet customer needs and business objectives
  • Understand Starbucks customer needs across a variety of customer segments and gather business requirements
  • Plan and manage capability delivery functions and practices to ensure personalization priorities are aligned with company and organizational goals and objectives
3

Experience For Brand Manager, Business Strategy Resume

  • Collaborate with internal and external strategic business partners to develop joint personalized marketing strategies, offers and plans; oversee implementation and monitor incremental revenue impact
  • Recommend action plans to address variances in capability performance against business cases and projected revenue impact
  • Drive cross-functional teams comprised of both business (e.g. marketing, store ops, strategy) and technology to deliver complete capabilities (people, process, technology, measurement)
  • Monitor, review measurement and reports to understand and communicate the effectiveness and results of newly launched capabilities
  • Identify personalization related market opportunities
  • Understand Starbucks customer segments and needs and gather business requirements
4

Experience For Fraud Operations Manager, Business Strategy Resume

  • Understand customer needs and gather business requirements
  • Project management (1 yrs)
  • Primary accountability is to identify and capture opportunities to enhance our cash product capabilities and performance. This includes
  • Analyze current state processes to ensure alignment with DCE’s Strategic direction and identify areas for increased efficiencies
  • We are looking for an ambitious and results-oriented individual - an analytical wiz with outstanding communication skills, high initiative, and strong leadership potential
  • Cross-functional leadership and project management experience would be ideal
  • Works in conjunction with the Regional Sales Manager and/or Country Managers to ensure each region’s customer operational needs are met while meeting/exceeding P&L goals
5

Experience For Manager Business Strategy Resume

  • Proposal to Contract win rate (TBD)
  • Drive cross-functional brand strategy and operational initiatives as a member of the Old Navy Strategy Team. Examples of activities
  • Oversees the financial well-being of the program by analyzing cost effectiveness and exercising cost controls. Develops and monitors the program’s budget. Works with business unit to secure funding for program requirements
  • Excellent Project Management skills with demonstrated ability to manage multiple responsibilities and timelines on a variety of projects and initiatives
  • Interact and communicate with individuals at all levels of the organization; able to clearly articulate and partake in positive and constructive discussions
  • Demonstrated leadership skills with a superior ability to make things happen through the use of impact and influence, negotiation and collaboration among multiple and diverse business partners
6

Experience For Associate Brand Manager, Business Strategy Resume

  • The ability to create implementation plans with partners, and follow through on strong execution with proven track record of delivering results and executing with excellence
  • Experience in process mapping, re-engineering and driving productivity and efficiency enhancements into the business
  • History of collaboration with our business partners including Business Architecture, Technology, Marketing, Communications, Digital and Finance
  • MBA or equivalent seen as an asset
  • Develop analytical tools and resources for markets to evaluate performance of loyalty and digital programs
  • Partner with Starbucks Card, loyalty and digital SMEs to develop dashboards
  • Participate in discussions with business partners to define business questions
  • Coordinate across Sales, Wholesale Operations, commercial and strategy teams to seek input and dialogue around key strategic questions
7

Experience For Portfolio Manager / Business Strategy Cs Resume

  • Coordinate with corporate mergers & acquisitions and represent DEB interests in potential acquisitions
  • Provide Executive Support for President of DEB
  • Participate as an active member of DEB CLT
  • Help manage agendas for DEB CLT meetings
  • Produce presentation content for town halls, corporate requests, executive visits to DEB offices
8

Experience For Senior Manager, Business Strategy & Support Resume

  • Work with internal communications on monthly DEB wrap up from DEB President
  • Assist in develop team’s capability and knowledge of process - including customer structure and systems - for prioritizing and maximizing online distribution and presence, including consistent imagery and descriptions
  • Strong focus on results (ability to identify and consistently track key metrics, identify key opportunities and issues and develop / execute plans to address)
  • Able to assess top customers’ online strategies and behaviors, and understand how they align with Campbell's goals to help determine a distribution and presence plan to drive online growth
  • Independent / Self-learner, able to figure things out / navigate organization on their own, not afraid to fail
  • Collaboration and Influencing skills (able to work with and speak to all level of organization, craft cohesive and compelling summaries to win over stakeholders
9

Experience For Product Manager, Business Strategy Resume

  • Assist in develop team’s capability and knowledge of process – including customer structure and systems – for prioritizing and maximizing online distribution and presence, including consistent imagery and descriptions
  • Able to assess top customers’ online strategies and behaviors, and understand how they align with Campbell’s goals to help determine a distribution and presence plan to drive online growth
  • Supports the development, execution, and reporting of personalized marketing offers; works to deliver offers on time, on budget and to achieve financial objectives. Includes maintaining offer and program calendar, collating financial results, test plans, creative briefs, reports and presentations
  • Tracks success metrics, provides meaningful insight and leverages insights to deliver business recommendations and sizing of a given business opportunity
  • Assists brand team in building quarterly/monthly/weekly offer plan and contributing to the innovation strategy through data gathering and analysis of performance trends
  • Partners with cross-functional teams to deliver integrated communications and personalized marketing programs, including program requirements, business rules and marketing plans
  • Assists brand managers in tracking, analyzing and communicating program performance vs. expectations
10

Experience For Associate Manager Business Strategy Resume

  • Specifically tracks marketing budgets, timelines, and processes from kickoff to execution and reconciles to plan/budget
  • Supports the development, execution, and reporting of owned channel communications plan to deliver on-time, on-budget and to achieve engagement and financial objectives. Includes developing program calendar, test plans, creative briefs, reports and presentations
  • Assists brand manager in building quarterly/monthly content plan and contributing to the marketing communication strategy through data gathering and analysis of program trends
  • With manager support, builds and oversees Digital Owned Channel customer journey, prioritizing across categories, based on business objectives and impact
  • Partners with cross-functional teams to deliver integrated communications, including program requirements, business rules and marketing plans
  • With manager support, evaluates creative concepts, gathering stakeholder alignment and providing feedback to internal/external agency

List of Typical Skills For a Manager, Business Strategy Resume

1

Skills For Senior Manager, Business Strategy Resume

  • A strong writer and verbal communicator with superior analytical skills, research capabilities, and attention to detail
  • Outstanding teaming skills, especially in project teams and with cross-functional business partners
  • Advanced problem solving, decision making, written/verbal communication, and interpersonal skills
  • Prior experience managing competitive intelligence and best practice benchmark studies
  • Top-notch communication skills, verbal, and written -- we don’t use Power Point :)
  • Functions effectively with ambiguity in a dynamic fast paced environment
  • Driving CEI / ciCEI and other demonstrable measures around improve client experience and a unique customer offer
  • Maintaining good level of knowledge of risk and regulatory environment applicable to the business
  • Experience in communicating and translating retailer requests & insights to internal stakeholders and developing action plans
2

Skills For Manager, Business Strategy & Planning Resume

  • Work experience (with 1-2 years working in a management consulting firm, or working in an internal Corporate Strategy role)
  • Two years of strategy consulting experience at a leading management consulting firm or a corporate strategy function within a Fortune 500 company
  • Experience in investment banking, management consulting or analytics at a tech company
  • Proven history of implementing and executing business ideas
  • Experience in a role driving the development of new or existing products or strategies from conception to implementation
  • Experience in Corporate/Business Strategy, Strategic Planning in Sales & Marketing, Business Intelligence
3

Skills For Brand Manager, Business Strategy Resume

  • Evaluate, prioritize and lead decisions regarding new personalized marketing opportunities based on financial and technical viability
  • Apply consumer insights and understanding of marketplace dynamics to develop compelling cases for personalized digital experiences
  • Progressive analytical experience in product, marketing, consulting or other relevant environment (2 yrs)
  • Previous work experience in strategy development required, preferably with a top-tier consulting firm or strategy group within a financial services firm
  • Five years of industry experience in process improvement, consulting or business management
  • Five years of industry experience in dialer management, consulting or business management
  • Experience with SAS, SQL and dealing with large databases
  • Drive detailed diagnostics on customer journey to identify opportunities to enhance the onboarding experience through operational improvements
  • Large consulting firm (e.g., Big 4) or comparable experience required
4

Skills For Fraud Operations Manager, Business Strategy Resume

  • Experience with strategy and business planning
  • Conduct workshops using proven strategic frameworks to help inform DEB strategy
  • Lead the definition, validation, build, and launch of new personalized marketing capabilities
  • Highly competent in Excel, experience in SQL or python recommended
  • Progressive experience in pharmaceutical commercial business
  • Proven ability to lead in a complex matrix environment with and without direct authority
5

Skills For Manager Business Strategy Resume

  • Effective liaison with 2nd and 3rd line of defence teams
  • Manage project details, juggle multiple priorities and meet deadlines
  • Experienced in long-term corporate/ business strategies
  • Driving the capability delivery of personalized marketing initiatives while considering the economic, business, marketer, and operational dimensions
  • Increasing Share of Wallet and Market Share in the High Net Worth segment
  • Increasing AUA and NAIT for Private Wealth Management
6

Skills For Associate Brand Manager, Business Strategy Resume

  • Training or background in applied mathematics, statistics, finance, economics, computer science, or other quantitative research discipline
  • Intellectually curious and passionate about learning new things, researching trends, and understanding the competitive environment
  • Develop compelling business cases by synthesizing data to drive fact-based insights and strategic implications
  • Successful record of strategic planning
  • Strategies to further franchise existing and new PWM clients across business lines as One TD
  • Motivated to constantly strive to find innovative ways to simplify the solution set, reduce costs and continuously improve everything that is done
7

Skills For Portfolio Manager / Business Strategy Cs Resume

  • Leverage strategic insights to optimize processes by partnering cross-functionally; develop buy-in across the organization to drive change
  • Deliver measurable improvements to key onboarding metrics; track and report on progress
  • Prepare clear and compelling presentations and reports for broad cross-functional audiences
  • Analyze available data to identify new opportunities to develop or enhance credit strategies supporting business targets
  • Input new or modified account management strategies, co-ordinate testing and timely implementation
  • Current MBA (graduation in fall 2015 or spring 2016)
8

Skills For Senior Manager, Business Strategy & Support Resume

  • Proposal turn-around times within 5 – 10 working days
  • Partner with finance to develop business and financial assessment tools for local markets to plan for future loyalty & digital road-mapping and growth
  • Partner with loyalty SME to develop segmentation and personalized marketing strategies, tactics and implementation plans
  • Manage analytics vendor relationship and evolve to managing junior analysts over time
  • Ensure that key strategic questions are being addressed and actioned at the DEB Leadership Team (DEBLT) level
  • Responsible for providing DEB competitive position and market share analysis
9

Skills For Product Manager, Business Strategy Resume

  • Conduct Financial planning and analysis to build and support the annual budget cycle of the company
  • Work with external communications on presentation material for external speaking engagements of DEB President
  • Ability and resilience (able to adapt to rapidly changing environment and initiate new processes / ideas to address opportunities)
  • Develops and implements analytic tools that support the core category business planning processes
  • Steer and prepare presentations for external communication e.g. for high management during conferences, panel discussions and key events
  • Strategic market research, including mid- to long-term forecasts
  • Consumer Research and Insights
  • Project Management / Program Management
  • Relentless focus on metrics and goals
10

Skills For Associate Manager Business Strategy Resume

  • Scrappy and entrepreneurial mindset
  • Exceptional analytic strength and communication skills (written and verbal); ability to develop concise and effective communications tailored to specific audiences
  • Manage several work streams/projects concurrently
  • Comfort with ambiguity and a dynamic work environment
  • Strategic thinker with ability to quickly identity and understand issues, as well as solve problems creatively

List of Typical Responsibilities For a Manager, Business Strategy Resume

1

Responsibilities For Senior Manager, Business Strategy Resume

  • Strong initiative and self-motivation to align cross-department efforts, strong self-assertion and implementation skills
  • Work under pressure, excellent teamwork skills, excellent ability to communicate
  • Strong presentation skills, able to present results in a professional and high management format
  • Supporting DCE Executives to prioritize, develop and refresh key business strategies, such as Talent Strategy, Franchise Strategy, Young Reader Strategy, etc
  • Experience in data analytics, AI methods and tools, big data, web analytics; and its presentation
2

Responsibilities For Manager, Business Strategy & Planning Resume

  • Building and maintaining financial models to project the impact of strategic initiatives in support of the business case
  • Identifying resources, including systems requirements needed to build and maintain the strategies
  • Developing business case, including financial impact, of proposed process efficiencies
  • Supporting the development and implementation of business strategies, operational changes and process improvement initiatives
  • Analyzing relevant data such as competitive information, industry trends, and historical performance to develop sound forecasts in support of plans
3

Responsibilities For Brand Manager, Business Strategy Resume

  • Developing business cases for strategic initiatives that include key assumptions, planned return on investment, risks and upside to plan, etc
  • Working with Sales to evaluate the financial impact of new partnership opportunities
  • Analyzing current state processes to ensure alignment with DCE’s Strategic direction and identify areas for increased efficiencies
  • Specifically tracks marketing timelines, and processes from kickoff to execution and reconciles to plan/budget
  • Tracks, analyzes and communicates program performance vs. expectations. Provides insight and recommends action plans to address variances in performance against annual plan
  • Provide short and long-term strategic recommendations to internal teams for new business opportunities: Define potential business models to employ and estimate opportunity size and profitability, also provide insightful qualitative analysis
4

Responsibilities For Fraud Operations Manager, Business Strategy Resume

  • Perform best practices benchmarking studies by leveraging all available sources including internal/ public information and SME interviews, and provide valuable implications for HCA to close the gaps against best-in-class market players
  • Identify areas for improvement for HCA regarding both top and bottom lines by assessing any internal issues residing across the organization and proactively communicate strategic solutions to key stakeholders
  • Lead and effectively manage strategy projects. Encourage all engaged teams actively to participate and collaborate in the projects and build constructive consensus aligning all participating teams
  • Effectively communicate to internal teams and executives on project key findings and recommendation in written and verbal communication formats
  • Willingness to work in an intercultural working environment
  • Analyzing impact of strategic plan on current operating models and workflows as well as supporting in the development of future state operating models and implementation plans to align with strategic initiatives
  • Supporting in the documentation of process flows and preparation of project plans to execute changes
  • Supporting DCE Executives to identify opportunities for business process improvement
5

Responsibilities For Manager Business Strategy Resume

  • Developing or improving financial projection models and processes (i.e., financial greenlight, by-title projections) and working with other WB departments on change proposals as necessary
  • Maintaining project plans, milestone metrics, timeline to implement new processes and reports used to update stakeholders as well as DCE Executives on progress and any risks identified
  • Experience in consulting, strategic planning, modeling and business process improvement
  • Analysis of the complex and fast-changing China automotive industry and market, identifying key trends and implications
  • Create company profiles with relevant information, fit for BMW, developing concepts for potential partnerships and cooperation
  • Prepare management and external stakeholder presentations, reports, and decision proposals. This requires driving cross-functional communication and alignment
6

Responsibilities For Associate Brand Manager, Business Strategy Resume

  • Advanced knowledge of PowerPoint, Visio, Excel and Word
  • Strategic Brand Planning: Drives the implementation of annual strategic brand planning process aligned around 7 Strategic Anchors enabling development of plans for each US IBT
  • FutureFit Capabilities: Drives multi-stakeholder approach to define, assess and build plan to develop future-focused capabilities for the Area's businesses based on NNLRP findings and driven by Executive Leader insights
  • No Numbers Long Range Plan: Champions NNLRP to assess the future healthcare environment gathering key customer insights to develop a US point of view including future trends and implications (5-Year Trends, Future Needs, Implications, Recommended Actions and Area Narrative)
  • Build organizational capability and strengthen enterprise approach in launch impact and business model execution
  • Consult directly with Senior Sales Leadership on commercial challenges and new business
  • Develops and implements Business Unit strategies that lead to specific customer-driven growth initiatives
7

Responsibilities For Portfolio Manager / Business Strategy Cs Resume

  • Oversees test and learn process
  • Initiates and oversees business transforming initiatives from concept, through testing, to final implementation leveraging best in class project management methodology
  • Becomes Subject Matter Expert (SME) of 3rd party information (primarily AC Nielsen) to enhance the availability of actionable business insights
  • Track overall market trends, business development and operating performance of competitors, traditional and newly emerging competitors; Strategic evaluation of their strengths & weaknesses, actions, and associated implications for BMW
  • Investigate and manage information sources for business and market intelligence
  • Search, evaluate, and share relevant industry news, trends and innovations with management on a regular basis
  • Build up relationships with external provider of business insights e.g. University, Consultancies, Think Thanks, Research firms etc
  • Strategic thinking skills; able to identify key points, plan and organize complex analyses in a structured way. Derivation strategic directions and prepare for decision making
8

Responsibilities For Senior Manager, Business Strategy & Support Resume

  • Strong quantitative and qualitative analytical skills, good sense of figures
  • Developed network within the local automotive industry
  • Negotiation-level English and Chinese. Basic knowledge of German is advantageous
  • Design or modify new acquisition strategies and work with Portfolio Management & Credit Strategy (PMCS) implementation team
  • Implement and maintain regular reporting of Acquisition Dashboard and any ad hoc analysis/reporting. Ensure summary results communicated to management and appropriate stakeholders
  • Work closely and support business partners on the evolution of the commercial credit portfolio
9

Responsibilities For Product Manager, Business Strategy Resume

  • Proactively identify new opportunities to improve performance and anticipate the needs of cross-functional partners
  • Manage executive forums with senior leadership from Customer Operations, Bell Mobility, Bell Residential Services and Bell Retail Teams
  • Effectively leverage team to deliver on key accountabilities and actively develop team talent, with particular focus on the delivery of high quality analytics and presentations for executive audiences
  • Manage outbound strategy and execution across Sales, Collections and Retention programs; provide dialer expertise to optimize performance and apply best practices across portfolios
  • Lead cross-functional program to ensure compliance to national telemarketing rules
  • Leverage complex data analytics to identify opportunities and implement program enhancements to drive measurable results across key outbound metrics
10

Responsibilities For Associate Manager Business Strategy Resume

  • Develop strategic partnerships with cross-functional teams and build buy-in across the organization to drive change. Key partners include Customer Operations, Marketing and Risk Management
  • Overseeing key initiatives including business and regulatory change
  • Makes staffing decisions, manages expenses, salary review process including location strategy objectives
  • Manage executive forums with senior leadership and prepare clear and compelling presentations and reports for broad cross-functional audiences
  • Provide daily and weekly updates on program performance, design and maintain reporting infrastructure to efficiently address business needs
  • People management, talent management and succession planning
  • Coach and lead CP2 and NM team across multiple business segments and sites

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