Management Manager Resume Sample

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Audreanne Yundt
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Work Experience


Utilization Management Manager
09/2016 - PRESENT
Chicago, IL
  • Facilitating the communication, escalation, and resolution process through the development of standard communication
  • Performs continuous review of the project’s Property Control Plan and all associated processes
  • Harmoniously working with other employees and customers
  • Working with the Project Principals to fully coordinate all activities
  • Effectively coordinate a number of projects simultaneously
  • Demonstrating initiative and problem-solving skills
  • Contributing to the successful completion of project initiatives
  • Adherence to contract requirements and Chugach policies
  • Serves as the single point of contact and subject matter expert on all aspects of planning, implementing and managing day to day operational, technical and business partner interactions for AIM’s RBM solution and core capabilities
Asset Management Manager
06/2010 - 08/2016
San Francisco, CA
  • Participates in sales and implementation presentations with AIM’s business partners for our RBM solution and core capabilities
  • Coordinates with AIM’s Medical Directors and Physician Leadership regarding clinical issues related to clinical measure implementation or customization by line of business
  • Guides program design and participates in implementation of AIM’s RBM solution with business partners and clients
  • Recommending and implementing systems, processes and capabilities in asset management and engineering, including sound governance and controls
  • Developing the health of the technical disciplines for asset management staff across the BU
  • Identifying and delivering operational improvements that support a step change in performance in asset management and engineering
  • Securing synergies in asset management and engineering across all operations through identification and transfer of leading practice and driving of collaboration
Transformation Management Manager
01/2005 - 04/2010
Chicago, IL
  • Developing and implementing Technology improvements to create a step change in performance and the delivery of "Now" Technology in asset management and engineering
  • Providing quality technical advice/expertise in asset management to the BU including reviews of major plans and proposals
  • Appropriate tertiary qualification in related discipline or substantial technical experience in place of qualification
  • Extensive asset management and engineering experience across a number of global sites and businesses
  • Experience dealing with third parties (e.g. contractors, consultants, etc.)
  • Management experience in the related discipline
  • Good track record for coaching managers and staff towards achieving organisational objectives
  • Good track record of interfacing with and influencing managers in other functions
  • Good understanding of mining and/or extractive industries

Education


Strayer University - Center City Campus
2000 - 2005
Bachelor's Degree in Business

Professional Skills


  • Proven English written skills, experience in editing, copy writing and proof-reading is an asset
  • Experience working in a multicultural retail environment with functional reporting to a Regional Office; Effective leadership skills and a team player
  • Strong written and verbal communication skills (including ability to define problems and guide teams in solving them)
  • Strong PC skills with working knowledge of Word and PowerPoint is required
  • Excellent analytical, communication, training and leadership skills
  • Excellent multi-tasking and organisational skills
  • Excellent English communication skills with emphasis on the ability to cultivate and maintain relationships with a broad range of employees

How to write Management Manager Resume

Management Manager role is responsible for training, leadership, interpersonal, english, modeling, research, reporting, retail, languages, analytical.
To write great resume for management manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Management Manager Resume

The section contact information is important in your management manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Management Manager Resume

The section work experience is an essential part of your management manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous management manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular management manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Management Manager resume experience can include:

  • Production and Processing — knowledge of raw materials, production processes, quality control, costs, and other techniques for maximising the effective manufacture and distribution of commodities
  • Engineering and Technology — knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various commodities
  • Solid problem solving, analytical (including qualitative analysis), research and quantitative skills
  • Good internal and external networking skills
  • Strong verbal communications and interpersonal skills
  • Understand and effectively manage electronic and non-electronic referral systems

Education on a Management Manager Resume

Make sure to make education a priority on your management manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your management manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Management Manager Resume

When listing skills on your management manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical management manager skills:

  • Possess good communication skills, both verbal and written as well as the ability to make effective presentations before groups
  • Experience in Business Analysis, ideally in a Consumer Goods company, including experience in primary and syndicated market research
  • Related replenishment planning experience in Pharmaceutical Manufacturing environment or related production industry experience required
  • Demonstrated experience in investigating issues independently and propose solutions
  • Ensures both operational knowledge and technical skills are maintained and compliant against individual training requirements
  • Strong financial systems experience and Microsoft Excel proficiency are critical

List of Typical Experience For a Management Manager Resume

1

Experience For Utilization Management Manager Resume

  • Good knowledge of public policy matters - more specifically relating to trust and safety, housing, technology, or the sharing economy
  • Demonstrated capability in managing a $15M+ portfolio of geographically dispersed consulting and support accounts
  • Experience utilizing Milliman Criteria
  • Experience working with high volume and strict timeframes
  • Balance numerous priorities while being creative and results oriented
  • Select cost effective and efficient transportation routing and modes
2

Experience For Asset Management Manager Resume

  • International working experience is advantageous
  • International work experience is desirable
  • 3 – 5 years supervisory/management experience
  • Working in a team environment where there's continuous improvement and open room for sharing and accepting feedback
  • Approving all internal and external communications related to the issue
  • Operating budget recommendations
  • Ensuring that staff maintains current knowledge of the MCG guidelines and other Medi-Cal criteria adopted by the health plan
  • Managing operations to meet contractual and corporate requirements, with a team of no less than 6 employees
3

Experience For Performance Management Manager Resume

  • Managing program delivery life cycle across multiple projects
  • Measuring, evaluating, and correcting team progress
  • Communicating with 3M Medical and Product Stewardship leadership regarding project timelines, budgets, project staffing, potential roadblocks, and milestones
  • Assist with compiling training manuals, training staff and revise training manuals as necessary
  • Transfers know-how to affected groups by consulting, supporting, training and communicating
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement
4

Experience For Transformation Management Manager Resume

  • Reconciles obligations and commitments with funding documents in accounting and finance utilizing the current Air Force system (e.g. ACES CEMAS, NEXGEN IT)
  • Responsible for facilitating and maintaining data system integrity and staff access for maintaining case records
  • Continually demonstrating an active understanding of KP-IT methods and project management methodologies and applies this in all stages of project/program
  • Leads shipment planning report development (goal & tracking) and deployment
  • High level of proficiency in using desktop tools for communication and analysis, including MS PowerPoint, Word and Excel
  • Coordinate and process responses to external party requests, ranging from research projects to coordinating with applicable internal groups on a specific need
5

Experience For Complexity Management Manager Resume

  • Design, development, and execution of marketing campaigns using Unica Campaign and Interact systems
  • Acts as a specialist on a specific customs compliance or export control field addressing the following areas
  • Knowledge of housing issues relating to contractual requirements
  • Asset management and engineering
  • Systems capability: Understanding systems theory and application so there is an organised flow of work
6

Experience For Installation Management Manager Resume

  • Medical management in managed care setting
  • Participate in clinical rounds and collaborate on post-acute care planning with Care Management colleagues
  • Maintains the Management Internal Control Toolset (MICT) for all Civil Engineering functions
  • Document department policies and procedures in coordination with the Medical Director and CMO revising procedures as necessary
  • Contact providers and/or provider office staff to request additional medical information, as required evaluating complex authorization requests
  • Responsible to manage health plan audits and reporting for UM and Medical Management related requirements
  • Lead, coordinate, and prepare meeting documentation and reports for UM/QI committee meetings
7

Experience For Global Trade Management Manager Resume

  • Drive operational excellence and innovation through delivery best practices leveraging Microsoft Services Business Capabilities
  • Maintain accurate records of requests and communications by utilizing Bank’s systems of record
  • Responsible for team, department or functional area results in terms of planning, cost and methods
  • Provides business/reporting process improvement efforts to eliminate any gaps
  • Identify ways to improves business, shipping performance, order management, and services
  • Applied understanding of Project/Transition/Change Management concepts, models, and best practices
  • Collaborates with providers to assess members’ needs for early identification of and proactive planning for treatment plans
8

Experience For Global Asset Management Manager Resume

  • Coordinate and process responses to business requests from internal clients, ranging from large scale research projects to single field data confirmation
  • 1) Supply Chain Planning Excellence
  • Mastery of Planning Concepts
  • Avoid financial loss by minimizing discard cost
  • Interface with TSA regarding staff asset requests, physical inventories and applicable asset documentation
  • Drive Corporate Operational Excellence component (LEAN Program, Quality, ZDS, Smart Solutions and applicable training) in a facility
  • Perform analysis on key metrics/processes, monitoring tools, and recommended Kaizen process improvements that maximize efficiencies
  • Create local work instructions, procedures, training material and presentations as needed
9

Experience For Employee Expense Management Manager Resume

  • Insight and analysis provided to to senior management on monthly, quarterly and annual operating results
  • QA and audit of all segments, offers, flowcharts, and interaction strategies with campaign management and lifecycle marketing teams before production launch
  • Post-launch analysis of campaigns including ad-hoc analysis of customer contacts, impressions, and responders
  • Organizes or participates in auditing
  • Responsible for the execution of Property Management Lifecycle Model from Acquisition, Use and Disposition consisting of 10 functional outcomes
  • Conduct training to staff, sub tier staff and cross functional groups
10

Experience For Channel Management Manager Resume

  • Knowledge of property issues relating to contractual requirements
  • Knowledge of information technology issues relating to contractual requirements
  • Support the execution and continuous improvement of the BMC planning process
  • Support the further improvement of the P&PC (Planning & Performance Cycle) processes and the growth in maturity of the Performance Management practice itself
  • Drive the creation and maintenance of the required methods, tools and templates; act as supporting expert towards the organization
  • Facilitate Daily Management and Problem Solving boot camps
  • Functional understanding of supply chain processes, and third party logistics
  • BA/BS in Business, Accounting, Finance or Hospitality required

List of Typical Skills For a Management Manager Resume

1

Skills For Utilization Management Manager Resume

  • Experience in a related field, 2-3 years experience in solutions management experience required for the Manager level
  • Excellent leadership, interpersonal, and management skills
  • Able to work comfortably up, down and across the organization using communication skills to bring teams together, address concerns and get results
  • Participate in the department strategic planning process, develop long-term plans and ensure appropriate skills are available, when needed
  • Contribute to data management and interpretation skills in the team for the account and the model
  • Extensive project management and governance experience with the proven ability to develop project plans and drive a
  • Effectively manage resources, schedules, and costs
  • Exceptional verbal and written communication and negotiation skills are required
2

Skills For Asset Management Manager Resume

  • Well-developed leadership abilities, strategic management and risk management skills
  • Experience in utilization review or case management within managed care or equivalent experience
  • Prior experience in a similar role, preferably in the Luxury Retail industry (particularly in CRM)
  • Exceptional communication and interpersonal skills, with high emotional intelligence
  • Relevant work experience, with 2-3 years management experience
3

Skills For Performance Management Manager Resume

  • Great interpersonal skills in working with individual contributors
  • Investigating and following up on complaints, grievances and quality issues related to prior authorization determinations
  • Creating an efficient and effective service delivery model
  • Developing a detailed LCM Core Capability five-year plan, including prioritization of sub-process, sub-systems, and interfaces
  • Experience in similar engineering position supporting the integrity of oil / gas gathering and pipelines infrastructure
  • Experience with designing, developing, and implementing complex platform migration for access and entitlement solutions
  • Experience in defining Scalable & HA deployment architecture using Oracle Weblogic Server
4

Skills For Transformation Management Manager Resume

  • Advanced analytical expertise required (experience in reporting, modeling, SQL/Access, Tableau, and SAP)
  • Ensures member access to medically necessary, quality eye care in a cost effective setting according to contract
  • Knowledgeable and experienced in working with LEAN Programs, Quality, ZDS, Smart Solutions and applicable training for a facility
  • Experience auditing controls in warehouse, distribution, or manufacturing operations
  • Demonstrated understanding of Solar and Wind power plant operations and economics
  • Work experience with Marketing Automation tools like IBM/Unica, Campaign and Interact, and SAS
  • Experience in implementing automation solutions in the multiple temperature storage/inventory management
5

Skills For Complexity Management Manager Resume

  • Experience in developing SOA based solutions
  • Has a good understanding of the database, structures and source systems behind the variables used in his analysis
  • Demonstrated capability in managing complex projects with resources from multiple disciplines and multiple reporting structures
  • Related experience in managing with multiple planning (ERP) systems and interfaces
  • Related experience in interfacing with customers
  • Banking and/or corporate trust experience
6

Skills For Installation Management Manager Resume

  • Ideally supervisory experience in a clinical or administrative setting
  • Demonstrated product development successes
  • Prior participation in URAC/NCQA accreditation activities
  • 4 – 5 Years of property management experience with GFE and corporate assets
  • Strong attention to detail and a proactive attitude
  • Experience in healthcare system and practice operations
7

Skills For Global Trade Management Manager Resume

  • 7-10years relevant real estate transaction experience
  • Transaction management, contract review, project management, or equivalent experience
  • Experience in Generation, Commercial Optimization, and/or Energy Risk Management required
  • Broad experience in all aspects of the power industry
  • Demonstration of strong contribution to teamwork
  • Demonstrated ability to work well in a complex, matrix-managed organization and within teams, both in person and virtually
8

Skills For Global Asset Management Manager Resume

  • Develop new methodologies for effective data management
  • Experience in utility vegetation management operations required
  • Strong working knowledge of the use of MCG/ Interqual guidelines
  • Acute care clinical experience
  • Knowledge of and experience with Medicaid and Medicare regulations
  • Demonstrates and promotes SHE leadership behaviours and engages employees at all levels on SHE issues
9

Skills For Employee Expense Management Manager Resume

  • Identifying initiatives and establishing and deploying “Best Practices” with respect to tracking and monitoring our performance
  • Evaluating employee performance, providing feedback to staff, and coaching and counseling staff when performance issues arise
  • Providing and maintaining a high performing data model foundation for the enterprise
  • Developing and implementing unit goals and objectives and new or revised programs, work plans, systems, policies, procedures and methods of operation
  • Participating in managing authorization requests across the Continuum of Care to ensure efficiency of processes and workflows
  • Coaching and ability to share best practices & problem solving
10

Skills For Channel Management Manager Resume

  • Managing a team with program portfolio of multiple projects varying in complexity
  • Working knowledge of all regulatory requirements, i.e. NCQA, HEDIS, CMS and required reporting
  • Leading the team in Development & maintenance of a range of analyses to extract information and deliver meaningful analyses across the business , within agreed
  • Managing project plan and deliverables to ensure regulatory or signifcant issues are resolved and remediated within
  • Driving data quality standards and governance
  • Becoming a trusted advisor and thought leader with an expert reputation for data service delivery
  • Creating a culture of collaboration and shared responsibility
  • Understanding of risk management and its influence on the IT asset management function
  • Managing all phases of project delivery life cycle and consults for other projects and programs

List of Typical Responsibilities For a Management Manager Resume

1

Responsibilities For Utilization Management Manager Resume

  • Plans, directs, and co-ordinates a cross-functional team's activities to manage and implement new clients’ IT Services and/or interrelated programs from contract/proposal initiation to final operational stage. Can develop, customize, and manage a detailed IT Services Migration project plan for required Service towers
  • Strong computer skills Microsoft Office, PowerPoint
  • Relevant work experience in sales, marketing communications or similar field
  • Total of 8-10 years of Industry experience with 4-6 years in Identity and Access Management
  • Experience with security protocols (LDAP, SAML, SPML, XACML, OAUTH, OpenID etc.)
  • Experience with single sign and federated identity solutions
  • Hands-on experience with design, development, and implementation of Identity and Access management strategies, architectures, and technical solutions
2

Responsibilities For Asset Management Manager Resume

  • Previous management experience or crossroads graduate
  • In a sales and/or marketing role
  • Support leadership in defining the strategy of the Bank’s exam process
  • Possess deep knowledge of SUPERVALU Buying System
  • Provide key technology leadership and take accountability for the execution of Wiley’s AIM platform across multiple suite of digital products
  • Business Unit Leadership team
3

Responsibilities For Performance Management Manager Resume

  • Business Unit Strategy & Insights and Franchise Unit S&I Teams
  • Communicate high level results to senior management. Point of contact and voice from perspective, communicate performance to other functional leaders – participation in QBR’s. Keep departments abreast of what is happening in screening management
  • Individual fosters relationships with all global teams supporting SM
  • Evaluate Group operation’s compliance status with various regulatory bodies including Customs, export control, and applicable tax authorities
  • Ensure that key SM metrics are met at the merchant level
  • Meet or exceed against individual performance goals
  • Set and achieve personal and departmental goals that are strategic in nature
  • Highly committed to quality and timely result of the works
  • Responsible for coordination across multiple KP-IT business units
4

Responsibilities For Transformation Management Manager Resume

  • Deliver successful consulting engagements (sometimes multiple at once) addressing our clients’ business challenges, delivering lasting and distinctive outcomes and value in disciplines such as
  • Job also entails working and collaborating with Complexity Management leads, Product Managers, Global Product Managers, Channel Managers, Global Sales and Global Manufacturing leaders
  • Motivate and work with and through others to achieve desired results
  • Attention to detail and quality control is essential
  • Oversees the development of the long-term strategy and synchronization of PM’s annual Books of Work, for the assigned geographic area of responsibility
5

Responsibilities For Complexity Management Manager Resume

  • Knowledge of electric system construction, operations and maintenance and applicable regulations
  • Knowledge of PC and mainframe computer applications and analytical software (VMS)
  • Oversees and responsible for all environmental issues of all work executed by the project staff under the requirements of the contract, to include collection and reporting of environmental metrics, and the execution of the company’s Environmental Plan
  • Leading a cross-functional team to implement the five-year Core LCM Capability plan, including redesigning global LCM business processes, strengthening LCM controls in New Product Introduction (NPI), developing system requirements, and consolidating and simplifying systems
  • Establishes operational objectives for department or functional area and participates with other managers to establish group objectives
  • Participates in the development and implementation of the annual budget
  • Directs and controls the activities of one or more smaller/less complex department(s) or functional area(s) through subordinate supervisors/team leads
  • Has full management responsibility for staff (i.e. salary actions, promotions, performance reviews, and disciplinary matters) in accordance with the organization's policies and applicable laws
6

Responsibilities For Installation Management Manager Resume

  • Provides developmental and training opportunities for team members. Identifies staffing needs and objectives
  • Monitors on-going performance and communicates expectations and results
  • Strong working knowledge of utilization management and care coordination; experience and knowledge of the manged care environment with strong grasp of roles and responsibilities of IPA, Medical Group, and Health care Plan for both Commercial and Medicare Advantage products
  • Leads APLA Marketplace Operations reporting standardization and deployment
  • Able to set boundaries and manage team expectations in a positive supportive way
  • Drives Information Strategy for APLA Marketplace Operations
7

Responsibilities For Global Trade Management Manager Resume

  • Builds Information Strategy and plans to execute against across all Territories and in GEO
  • Partner with the Territories and internal partners to ensure alignment against fiscal year initiatives
  • Ensures consistency and standardization of reports and analytics
  • Works with Global Marketplace Operations to ensure standard reports reflect APLA business requirements
  • Assesses local reports to drive best practices and standardization across Territories
  • Assesses requests for ad-hoc reports and determines if it fits into the overall strategy and drives resolution on ownership
  • Proactively defines and documents Performance Management metrics
8

Responsibilities For Global Asset Management Manager Resume

  • Leads services analytics report development and deployment
  • Analyzes and monitors performance metrics for teams and managers
  • Works in conjunction with others to evaluate common needs across accounts and/or business units
  • Drives research and resolution to report discrepancy and ensures accuracy in data and quality of reports
  • Builds and maintain relationships with internal and external partners
  • Experience in running cross-cultural, cross-functional and virtual teams (including running functionally diverse work), with a proven record of accomplishment in leading results oriented teams in high pressure or high profile assignments
  • Display flexibility and tolerance for ambiguity as needed to implement projects and “go live” successfully
  • Conducts pre-certification, concurrent or retrospective reviews for appropriateness of treatment to ensure compliance with applicable criteria, medical policy, and member eligibility, benefits, and contracts
9

Responsibilities For Employee Expense Management Manager Resume

  • Consults with peer clinical reviewers and/or medical directors to ensure medically appropriate, high quality, cost effective care throughout the utilization management process
  • Supervises and assists the UM Analyst with questions
  • Summarizes cases for the peer clinical reviewers or medical director to review using appropriate protocols based on members’ clinical and benefit information
  • Prepares case files for external reviews or forwarding to health plans
  • Maintains record and documents results of the clinical review and determination in the appropriate system
  • Facilitates member care transition through the eye care continuum and refers cases to peer clinical reviewers as required and does not issue non-certifications
  • Maintains awareness of industry trends and developments related to utilization management and the measurement of vision care quality and cost efficiency
  • Maintains confidentiality for patient data and provider specific information
10

Responsibilities For Channel Management Manager Resume

  • Current, active, unrestricted RN or LPN license issued by a U.S. state(s) or territory
  • Proficient in Microsoft Office (Access, Excel, PowerPoint, Word)
  • Responsible for end to end supply
  • Possess business acumen and understand market dynamics
  • Apply Leadership and Inclusion Behavior
  • Engage in High Performance Organization
  • Establish proper allocation of inventory risk at different supply chain nodes and item class level

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