Infrastructure Technical Specialist Resume Sample
Ali Gerhold
5580 Chet Knoll,
San Francisco,
CA
+1 (555) 257 0347
Work Experience
Infrastructure Technical Specialist
11/2015
-
PRESENT
Houston, TX
- Team leader of China System Operations-Wintel team
- Managing End User Service as user interface for country CTI problem management. Coordinating all CTI platforms and ensuring timely and adequate support delivered to end-user and fulfilling SLA
- Wintel system operations
- Service including infrastructure platform and business application operations
- Scope covering whole China
- Enterprise mobile engineering and design for large infrastructure (global, 10,000+ nodes)
- Integrating the mobile architecture with Office 365
- Mobile Device Management architecture, design, and policy creation
Infrastructure Technical Specialist Team Lead
08/2012
-
05/2015
Dallas, TX
- Deep knowledge of mobile device profile and configuration details
- Foundational / architectural understanding of iOS and Android platforms
- Create and maintain the Client’s Standard Operating Environment (SOE) images for their workstation users
- Participate on a team that is responsible for selecting hardware and certifying their images against the hardware
- Performance management / facilitate team members’ professional development
- Skilled software professional with at least 9+ years’ experience in I.T and at least 5+ years in WebSphere (MQ) support knowledge in a large organization preferably in multi regional banking environment
- Accustomed to supporting a 24 7 high value operation, where there is a rapid rate of technical change, but reliability is mandatory, hence adherence to change control disciplines is a necessity
- Around 8 years’ experience in Information technology with at least 5 years’ experience in WebSphere MQ and related monitoring tools (Nastel, ITM, and Tivoli etc.)
- Preferable 2 years’ experience in other middleware platforms (Java, Tomcat, WebLogic, IHS)
Education
Western International University
2007 - 2012
Engineer's Degree in Business
Professional Skills
- Excellent organizational skills, interpersonal skills and self-learner
- Demonstrates a strong customer-centric approach, empathy for global cultural differences, and excellent communications skills
- Demonstrates good interpersonal skills and an ability to liaise effectively with other operations and change teams
- Strong PowerShell/scripting skills are essential
- Has proven planning and organisational skills
- Advanced skills and knowledge with Networking, Firewalls, DNS, WINS, DHCP Active Directory & DMZ’s
- Agile processes & Project Management skills
How to write Infrastructure Technical Specialist Resume
Infrastructure Technical Specialist role is responsible for planning, architecture, mainframe, messaging, organization, design, training, integration, database, security.
To write great resume for infrastructure technical specialist job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Infrastructure Technical Specialist Resume
The section contact information is important in your infrastructure technical specialist resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Infrastructure Technical Specialist Resume
The section work experience is an essential part of your infrastructure technical specialist resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous infrastructure technical specialist responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular infrastructure technical specialist position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Infrastructure Technical Specialist resume experience can include:
- Good organization skills to enable multiple tasks to be executed concurrently
- Solid experience of Windows Server 2008/2012/2016 operating systems’ administration
- Proven hands-on experience with Family of Cisco routers (ISRs Gen2, 4Ks and ASRs), Cisco Switches (Catalyst 4500, 3850s and Nexus switches)
- Experience of managing/troubleshooting Cisco UCS/VMware vSphere environments
- Experience working with High Availability environments
- Experience in Application Maintenance Development knowledge on Cisco CVP with VXML scripting
Education on an Infrastructure Technical Specialist Resume
Make sure to make education a priority on your infrastructure technical specialist resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your infrastructure technical specialist experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Infrastructure Technical Specialist Resume
When listing skills on your infrastructure technical specialist resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical infrastructure technical specialist skills:
- Good people management experience within a Data Centre environment (or similar experience), ideally managing a cross-region team
- Proven experience within a large computing organization with a knowledge of a number of the products
- Developing and sustaining strong relationships with clients’
- Strong knowledge of architecting and building big data analytics systems, including dashboards and visualizations
- Enterprise level network experience supporting Cisco wired and wireless technologies including Cisco routers, switches, controllers, and access points
- Experience of operating and maintaining a Microsoft Azure infrastructure
List of Typical Experience For an Infrastructure Technical Specialist Resume
1
Experience For Infrastructure Technical Specialist Team Lead Resume
- Experience in platform administration (AIX, Linux, Windows)
- Experience in web technologies such as JVM, Oracle/Apache Web servers, application servers such as Weblogic, Tomcat, and Jetty
- Understanding of WLAN technologies and their common deployment methods
- Issue and Problem Management; ensure issues are correctly tracked and categorized so that problems can be spotted early and acted upon. Generation of Post Mortem & associated remediation tasks in the event of a TI DC initiated / owned outage
- Availability of Infrastructure, Recovery and COB Planning: Provide L3 Support to the Scheduling team, leads incident management, COB setup and recovery on any systematic issues, ensuring 99.99% scheduling processing uptime
- Manage and contribute to Data Routing & Switching (LAN/WAN) support knowledge database. Document lessons learned and known support issues. Participate in root cause analysis studies
2
Experience For VP-infrastructure Technical Specialist Resume
- Servers (HP and Dell intel servers, firmware, drivers ...)
- Hypervisors (VMware, MS Hyper-V)
- OS (Unix, Linux, HP-UX, AIX, Windows Servers)
- Storage (EMC VMAX and VNX, HPE 3PAR, NetApp, EMC Isilon)
- Backup (NetBackup, EMC DataDomain ...)
- Work with Operation partners to maintain and support the life cycle of all software/hardware components by producing solid engineering releases to CTI partner’s integration and implementation teams, and be responsible and accountable for development test results along with script packages and detailed support documentation
- Need an FTE to supervise and promote Citi engineering products in Asia, providing guidance to CTI and business sectors on matters pertaining the adoption and implementation of new technologies, level 3 escalation, performance management, and periodical reviews with regional teams and stakeholders
- Mobile security design, configuration, monitoring, and reporting
3
Experience For Infrastructure Technical Specialist Resume
- Standardize Analytics agent deployment, configuration and maintenance across a variety of UNIX and Windows platforms
- Collaborate with cloud teams to consistently track scorecards for Cloud adoption (consumption), performance, and availability factors for operational clarity
- Troubleshoot Analytics server and agent problems and issues
- Provides technical leadership in both business-as-usual and crisis conditions
- Leads cross-departmental projects. Recognized for sound judgment and leadership
- Delivers technology solutions and works on complex technical problems and provides solutions that are highly innovative
- Works under management direction to achieve organization objectives, uncover, and resolve issues. Assignments are typically self-initiated; individual is self-directed
4
Experience For Infrastructure Technical Specialist Team Lead Resume
- Supports Abbott Operations Worldwide
- Responsible for Technology evaluations. Participates in the development Enterprise IT Strategy
- AppDynamics or comparable APM tool
- Splunk and/or ELK (Elasticsearch/Logstash/Kibana)
- Dev languages: C/C++, Perl, Python, Javascript, Ruby, Shell
- ITIL Service Management, ITIL Foundation Certificate and / or similar is highly desirable
5
Experience For VP-infrastructure Technical Specialist Resume
- Professional, adaptable, and self-motivated with a focus on delivery
- Work in a team environment to achieve common goals and break down silos
- US Citizen with the ability to pass stringent background checks
- US Citizen with the ability to pass stringent background checks RHCSA certification ITIL Foundation certification
- Proficient in VPN techniques and protocols. (IPSec,SSL)
6
Experience For Infrastructure Technical Specialist Resume
- Hands-on experience with Cisco ASA, NGFWs Architecture, Firepower 4100/9300, Cisco ISE, Cisco IDS/IPS, Gigamon, Bluecoat SGs, F5 BIG-IP LTM/GTMs, Juniper SA appliances
- Ideally certified to MCSE/MCITP: Enterprise Administrator level with technology specific certification
- Any additional technology certification would be advantageous, VMWare VCP, Citrix CCA, MS Exchange Admin etc
- An enthusiasm for automation/orchestration
- Sound knowledge of business requirement essential to provide appropriate design solutions,
- Engage Finance, Chargeback, Capacity, Project Managers, Business Owners, Production Management teams & 3rd party’s to ensure successful project deliverables
- Web Servers: Oracle Http server, Apache Tomcat, Nginx
7
Experience For Infrastructure Technical Specialist Team Lead Resume
- Application servers: Weblogic 12c, Tomcat, Jetty
- Authentication & Authorization tool such as Siteminder, SAML 2.0, OAuth 2
- Build and Deployment tools: Jenkins, uDeploy, Maven, Github, TeamCity
- Database: Oracle, MySql , Hadoop
- AirWatch, Intune or similar MDM/MAM solutions
- Architecture and Implementation
- Test execution for
- Certified ITIL v3
List of Typical Skills For an Infrastructure Technical Specialist Resume
1
Skills For Infrastructure Technical Specialist Team Lead Resume
- Plunk Engineering/Administration experience
- Experience with large enterprise Splunk environment Engineering, Deployment, and Administration
- Intensive understanding and experienced in ITIL
- Adept communication skill, firm and persistent personality, faster learner and ability of working under pressure
- Experience of using modern technologies to perform data acquisition from disparate data sets
- Build effective working relationships with clients and colleagues
- Skilled at network troubleshooting
2
Skills For VP-infrastructure Technical Specialist Resume
- Experience of Active Directory management/design including; DNS, OU, site, delegation, replication, forest recovery etc
- Experience of operating Exchange 2010/2016/Online environments
- A good understanding of ITIL-related processes and practices an advantage
- Experience of working in the financial sector/regulated industries an advantage
- Good understanding about business technology landscape such as business criticality, business prioity,
3
Skills For Infrastructure Technical Specialist Resume
- Update Technical Functional design document, Data center support and deployment experience
- General Linux Administration experience
- Linux Syslog-ng Configuration Knowledge / Experience
- 5-8Y+ famous MNC IT Manager experience, key player & doer
- Experience in audit, compliance, ISO certification
- Skill set on resource management both internally and external vendor team
4
Skills For Infrastructure Technical Specialist Team Lead Resume
- Strong knowledge of Linux/Unix/Windows platform operations
- Experience of risk management & project management are essential
- Value strong customer and quality/client focus in order to deliver optimal business solutions
- Administrator-level experience in VMware ESX/vSphere
- Experience of configuration management and related tools (e.g. CHEF) an advantage
- From 1 to 6 years (approximately) of experience in OS, storage and backup administration
5
Skills For VP-infrastructure Technical Specialist Resume
- Proven ability to work creatively and analytically in a test environment
- IT experience with Fortune 500; 10,000+ nodes
- Managing alerts from monitoring tools, Implement change requests on core components in the platform adhering to standard change control processes
- Messaging: understanding of Tibco EMS/KafKa/Solace
- Managing day to day incidents thru ITSM tool and flexible to work in any shift
- Scripting (PowerShell, Python, etc)
- Understanding of process controls, risks and ability to collaborate with a diverse group from across Asia
- Responsible for briefing Management on topics ranging from risk analysis, business implications, to crisis management
- Provide subject matter expertise to cloud logging/monitoring analytics tools
6
Skills For Infrastructure Technical Specialist Resume
- Design, support and maintain cloud logging/monitoring tools to maintain a highly automated environment through a DevOps culture
- Broad industry knowledge of application monitoring and event management, including tools and terminology
- Electronics and Communications Engineering, Electrical Engineering, Information Management
- CCIE/CCNP certification and/or relevant Security & Routing / Switching certification
- Workload Migrations: Conversion / migrations of non-strategic Scheduling tools to the Strategic Scheduling tools need to be supported
7
Skills For Infrastructure Technical Specialist Team Lead Resume
- Troubleshoot Data incidents. Respond to routing and switching configuration problems, infrastructure outages, etc
- Work with third party vendors including network carrier and cabling vendors to remediate wireless outages
- Cloud Computing : Pivotal Cloud Foundry, Openstack, Docker
- Design core Systems performance and troubleshooting dashboards for Cloud Operations use
- Mature, responsible, hardworking, self motivated, self-discipline and teamwork
8
Skills For VP-infrastructure Technical Specialist Resume
- SOA, Web Services, Webservers, Messaging, Sockets, APIM
- TWS working knowledge at a senior technical level
- At least college graduate with related disciplines like Computer Science, Computer Engineering
- Accomplished at producing technical documents and documentation practices
- Adapt to new technologies and problem solve using own initiative where required
- Wintel/End User Service resource planning
- Represent the Scheduling team within the region / global meetings and forums and ensure any issues are reported properly
9
Skills For Infrastructure Technical Specialist Resume
- Responsible for the ongoing adaptation processes to client the managed area
- Develop and maintain constructive relationships with senior leaders
- Get to the heart of the problem and make sound and timely decisions
- Analyze complex information, evaluate options, choose the best solution
- MCSE certification VMWare VCP SCCM RHEL, Satellite VMWare NSX ITIL Foundation certification
- Build and develop inbound call flow for Cisco ACD
- Windows 2008, 2012 or 2016 MSCE/MCSA Certification
- VMWare VCA or VCP Certification
10
Skills For Infrastructure Technical Specialist Team Lead Resume
- Citrix CCA, CCAA or CCEE Certifications
- ITIL Foundations 2.0 Certification
- Chef Recipes & Analytics
- Knowledge of Windows Security- Authentication & Authorization - Active Directory; LDAP
- Network Firewalls, Load-balancers, and complex network designs
- Flexibility for travel as required to meet with tenants or vendors
- Flexibility for on-call after-hours or weekend work as necessary to support operations uptime availability
- Provides technical thought leadership within the IE/IS organization
Related to Infrastructure Technical Specialist Resume Samples
Apps Dev Technical Specialist Resume Sample
Work Experience
• Increased transparency to regulators and senior management
• Faster time-to-market for new products and features
• Reduced maintenance costs
• Common technology stack
• Reuse of common components
Professional Skills
• Strong core Java skills with a good knowle...
• Excellent analytical, troubleshooting skills
• Excellent problem-solving skills to identi...
Field Technical Specialist Resume Sample
Work Experience
• Maintain a valid driver’s license and safe driving record
• Detailed understanding of the mechanical aspects of reciprocating and rotary screw natural gas compressors
• Detailed understanding of the mechanical aspects of natural gas powered engines and electric motors
&...
Professional Skills
• Solve technical problems beyond normal ope...
• Possesses excellent interpersonal skills a...
• Mso-fareast-font-family:"Times New Roman""...
Technical Services Specialist Resume Sample
Work Experience
• Monitor site construction to ensure compliance with WWP’s
• Intermediate knowledge of CB&I construction planning procedures, progress systems, material management systems, document management and the timekeeping systems
• Deliver against Partner of Choice branding by prov...
Professional Skills
• Excellent written skills as demonstrated i...
• People management experience with strong d...
• Apply critical thinking skills for analysi...
Principal Technical Resume Sample
Work Experience
• Proven ability to deliver on a project’s established scope, schedule and budget
• Provides technical leadership and management for EPRI research projects associated with designing and implementing security technology solutions in an operations technology (OT) environment. This includes implementing...
Professional Skills
• Strong writing and presentation skills. So...
• Demonstrated strong communications (both w...
• Proven ability to communicate effectively ...
Engineering Technologist Resume Sample
Work Experience
• Problem Solving & Initiative: Seeks opportunity to work beyond routine assignments by solving problems of light complexity. Actively seeks out information to increase technical knowledge in area of responsibility. Applies technical knowledge in resolving basic problems encountered in assigned work. Uses initiative in...
Professional Skills
• Demonstrated strong interpersonal and prob...
• Strong interpersonal skills and the abilit...
• Strong teamwork skills which includes coll...
Product & Technology Resume Sample
Work Experience
• Manage regular data imports into IBM’s i2 and iBase
• Day-to-day management of technical operations to support the company’s existing revenues
• Responsible to stand up the Strategic Change and Transformation Management Community of Practice and Advisory Councils CoPs and CoE...
Professional Skills
• Wear personal protective equipment is requ...
• Excellent written and verbal communication...
• Excellent communication, organization, neg...