Hub Manager Resume Sample

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Ruthe Bartell
386 Rowe Spurs,  Los Angeles, CA
+1 (555) 631 0097

Work Experience


Hub Manager
04/2017 - PRESENT
San Francisco, CA
  • Serves as a champion for FXG’s Safety Above All Culture and supports all related initiatives
  • Lead the ‘Uber Brand’ experience in the Greenlight Hubs by cultivating it and augmenting with local details
  • Own the success metrics for profitability, operational efficiency, and customer satisfaction scores
  • Strengthen performance through process development and innovation
  • Hire, train, and lead a team of Uber Experts and Supervisors
  • Collect, analyze, and report on Greenlight performance data
  • Collaborate with internal teams to ensure your Greenlight Hub offers our driver-partners the best possible experience each and every time they walk in the door
  • Cultivate the global Uber brand and augment it with local details
Outbound Hub Manager Amsterdam
08/2013 - 02/2017
Philadelphia, PA
  • Partner with the Labs team on experiments to design the future of in-person experiences for driver-partners
  • System: Coordinate with IMC teams and agencies across 13 very diverse markets grouped in 6 Franchise Units, 5 Bottlers
  • Ensure that Hub BU HVC performance targets are achieved and HVC deliveries are made to Customers’ full satisfaction
  • Proven track record in a global leadership position; with profit and loss responsibility and preferably in an industrial and/or operations environment
  • In-depth market and product expertise relating to high voltage technology
  • Entrepreneurial thinking, excellent analytical and strategic abilities, complemented by strong leadership skills, vision, innovation and integrity
  • Change leader; track record of successfully driving sustainable change
  • Holds ultimate responsibility over Hub’s design, shipment processing, enhancements, efficiency and optimization
Aric HUB Manager
10/2009 - 02/2013
Phoenix, AZ
  • Provide estimation and proposals for the space required in the Hub
  • Develop annual budget for central Hub and ensure its implementation
  • Evaluate existing infrastructure at the hub and prepare expansion proposals where applicable
  • Provide data inputs to the Senior Management Team on proposals for new products/ services that can be introduced in the existing network and reach enhancement initiatives
  • Devise and ensure adherence to KPIs for Hub operations, budgeted capital and operational costs for the hub; taking corrective actions whenever necessary
  • Oversee local payments and other accounts related activities of the Hub
  • Lead a team of sales and support-focused Uber Experts to educate partners and deliver a customer-obsessed experience in your Greenlight Hub
  • Cultivating the global Uber brand whilst celebrating your city’s individuality
  • Great communication skills and ability to interact with internal and external partners

Education


Oklahoma State University - Tulsa
2003 - 2008
Bachelor's Degree in Electrical Engineering

Professional Skills


  • Excellent reading, writing and math skills
  • Excellent reading, writing, and math skills
  • Experience w/ High Volume, Customer Service, Inventory, Leadership Experience, Problem Solving and Budget experience
  • Empathy and dispute resolution skills from experience in high-pressure/fast-paced situations
  • Proven experience in establishing an effective planning system
  • Experience with Excel, plenty of experience working with data
  • Previous driving experience with Clean Record

How to write Hub Manager Resume

Hub Manager role is responsible for events, travel, reporting, payroll, training, finance, commercial, leadership, organization, health.
To write great resume for hub manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Hub Manager Resume

The section contact information is important in your hub manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Hub Manager Resume

The section work experience is an essential part of your hub manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous hub manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular hub manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Hub Manager resume experience can include:

  • Strong people management, influencing and networking skills in a highly international and multi-cultural context
  • Experience from complex system/project business incl. both technical and commercial skills
  • Lead a team of sales and support-focused Uber Experts to educate partners and deliver a customer-obsessed experience in your Greenlight Hubs
  • Monitor and improve Support Center processes and the driver-partner experience across France
  • Valid Driver’s License with no restrictions required
  • High energy demonstrates urgency and fast pace

Education on a Hub Manager Resume

Make sure to make education a priority on your hub manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your hub manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Hub Manager Resume

When listing skills on your hub manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical hub manager skills:

  • Understanding of financial statements and financial management concepts, strong analytical and planning skills, excellent interpersonal and communication skills, thorough understanding of business and medical terminology and proficiency in office software applications are all required
  • Good understanding of business principles and practices; can effectively manage the materials function with a bottom line result
  • Results driven individual who has demonstrated ability working in a high performance environment
  • Previous driving experience (with CLEAN record)
  • Experience handling Refrigerant/Recovery of HVAC gases
  • Experience working in high-volume or extremely fast-paced environment

List of Typical Experience For a Hub Manager Resume

1

Experience For Outbound Hub Manager Amsterdam Resume

  • Leading the activities of a diverse group of individuals to ensure team goals are met. This could include additional locations other than the main Hub assigned
  • Managing coffee and tea station throughout the day
  • Manage on-site logistics (unlocking doors, prepping materials, conducting check-in of attendees)
  • Manages all Hub /Branch personnel, including employment decisions, performance evaluation and training as necessary
  • Responsible to make sure all vehicles, including commercial, are operating within all federal, state, local and, corporate guidelines
  • Reviews month end reports for Hub /Branch using JDE system and P&L's
  • Responsible for implementation of inventory controls and proper following of policies and procedures (cycle count, FIFO, order fulfillment)
  • Coordinate with project manager to confirm all attendance reporting
  • Ensure that supplies are refreshed in the training bins
2

Experience For Digital Hub Manager Resume

  • Coordinate with staff to maintain awareness of issues surrounding computer science education in the state of Virginia
  • Resupply bins for training sessions
  • Service Customers as company driver on local routes
  • Has an entrepreneurial spirit and provides the highest quality customer service
  • Leads the local sales effort and develops relationships with current and future customers
  • Work with other team members to keep the team up-to-date on market trends, based on conversations
  • Make the Budget live – empower your team to deliver the budget, make every expenditure count. Ensuring all KPI’s are met e.g. delivery on time, pick accuracy etc
  • The management of the daily operation to meet SLA’s on both a local and global scale
3

Experience For Assistant Hub Manager, SP Resume

  • Ensure Operational KPI’s are met and financial targets delivered
  • Schedule and coordinate the many and varied day-to-day operations in your locations
  • Based in Beirut or Amman
  • Controlling inventory through the use of available system tools to ensure accuracy for implants (part and lot number level) and instrument sets (set and lot number level) in hospital consignments, and in office(s)/storage locations
  • Resolution of field representative, sales managers and/or customer concerns or complaints
  • Ensures the on-time delivery of product to/from the distribution centers and to the customers
  • Provides input to the accounting, production and scheduling departments to support financial reports, period forecasts, scheduling, and annual business plan preparation
  • Develops and ensures department policies are being applied accurately and consistently and supports the Company policies and procedures / assures the consistent application of Company policies
4

Experience For Aric HUB Manager Resume

  • Coordinate between the event space before the training and the caterer to work out details such as kitchen and refrigerator access
  • Trains and supervises employees to carry out the functions under their control
  • Utilizes the most reliable, least expensive delivery services possible
  • Oversees receiving, issues documentation and resolves discrepancies by interfacing with distribution centers and/or Logistics Department at the Daikin Texas Technology Park
  • Generates reports based on data accumulated through the SAP system
5

Experience For Depot Hub Manager Resume

  • Identifies value-creation opportunities for the company in the movement and distribution of the product
  • Act as the point of contact for the caterer
  • Coordinate between the event space and the caterer to determine delivery logistics and adjustments
  • Manage attendee registration numbers and allergies
  • Coordinate volunteers and staff
6

Experience For LOC Quality Hub Manager Resume

  • Transport all needed materials and supplies to event space
  • Coordinate with event space for tasks including access to the building, access to bathrooms, and access to classrooms before event for setup, as well as throughout training
  • Wifi and other technical setup
  • Responsible for logistics costs: warehouse, trucks, drivers and related expenses
  • Responsible for customer service: Orders, telemarketing, and delivery; order generation – existing customer growth through telemarketing. Shared responsibility with District Sales Manager
7

Experience For Assistant Hub Manager Resume

  • Management of receivables and warranty expense
  • Manage EHS, quality, and financial controls
  • Extensive experience providing operational and managerial direction for projects, processes and tools, knowledge transfer, organization and people management in power transmission or related segments
  • Result-oriented attitude paired with a global mind-set and outstanding communication and influencing skills
  • In the event of an emergency, follow all protocols and complete incident reporting
  • Coordinate and direct volunteers and staff throughout the day
8

Experience For Webinar Hub Manager Resume

  • Check in with facilitators throughout the day
  • Handle any technical issues that arise
  • Coordinate all surveys and data collection
  • Make sure attendance is taken daily
  • Cleanup at the end of each day
  • Make sure event space is restored to original condition
  • Complete any facility paperwork
9

Experience For Central Hub Manager, Vietnam Resume

  • Answer teacher questions about licensure, computer science SOLs, and course codes
  • Arrange broadcast venue
  • Or comparable programs

List of Typical Skills For a Hub Manager Resume

1

Skills For Outbound Hub Manager Amsterdam Resume

  • Demonstrate ability to assume responsibility without direct supervision
  • Demonstrate resiliency and persistence
  • Field logistics experience
  • Cultivating the global Uber brand whilst celebrating your cities’ individualities
  • Keeping upto date through training
2

Skills For Digital Hub Manager Resume

  • Ensures proper execution and accurate documentation of order filling, transporting and delivery/receiving
  • Develop business through follow-up calls, relationship building and a needs fulfilling sales approach
  • Develop business growth through up-selling/prospecting new clients/etc. when on local routes
  • Extracts data and generates reports that assist in performance tracking and decision making
  • Manage success and accuracy of refrigerant sales, purchase and tolling project transactions
  • Produce accurate reports, marketing materials and written correspondence/contracts
  • A systematic approach to managing KPI’s and numbers
  • Site management or regional leadership of retail-like operations or sites operating across several geographies
3

Skills For Assistant Hub Manager, SP Resume

  • Working in a multi-site distribution center
  • Manage live operations during service to ensure meals are completed and requests from the Zesty team and client are supported
  • Help us build the playbook for a successful hub operating model
  • Manage success and accuracy of refrigerant sales, purchase and tolling projects transactions
  • Distribute marketing materials and other company documentation to customer base as needed
4

Skills For Aric HUB Manager Resume

  • Manage inventory levels (both implants and instruments) to meet the needs of the territory while adhering to company days on hand and turn objectives
  • Communicate policy and procedures to the Sales Manager and Sales Representatives to ensure understanding and impact on Company goals
  • Ensures efficient warehousing with timely movement of product
  • Develops and monitors product handling program, space efficiency, labor efficiency and first-in-first-out movement whenever possible
  • Partner closely with E-Commerce teams across the countries in Asia-Pacific hub countries
5

Skills For Depot Hub Manager Resume

  • Partner closely with Regional Digital IT teams
  • Optimize route sequences to best serve the local market
  • Meet sales goals for new customers, and R22 volumes. Achieve 125 new customers in the market
  • Cold call companies who deal with refrigerant
  • Market business at local Trade Shows
  • Input complete and accurate data into CRM database; i.e. phone calls, emails, opportunities, and all
6

Skills For LOC Quality Hub Manager Resume

  • Help answer the phones, as needed
  • Be the ultimate “buck-stops-here” for Captain performance and early Zesty NYC results
  • Be the ultimate “buck-stops-here” for Captain performance and early Zesty LA results
  • Manage inventory of the Hub to ensure Captains and clients have what they need
  • Onboard and train all new Captain hires, and ensure sufficient captain supply
  • Manage payroll and timesheets for your hub
  • Support all legal, compliance, real estate, or people-related needs
7

Skills For Assistant Hub Manager Resume

  • Ensure your hub meets labor utilization and cost-efficiency goals
  • Collaborate across teams and functions to allocate resources and better the product
  • Entrepreneurial spirit and provides the highest quality customer service
  • Work with other team members to keep the team up-to-date on market trends, based on conversations with prospects and customers, and identify innovative ways to increase product flow, market services, capabilities and mission/values
  • Cold call companies who deal with refrigerants
  • Input complete and accurate data into CRM database; i.e. phone calls, emails, opportunities, and all information beneficial to the sales team in regards to customers and prospects
  • Creating lists of leads and scrub lists which have been previously provided
8

Skills For Webinar Hub Manager Resume

  • Flexibility, willingness to potentially move to another office is an advantage
  • Build out and directly lead operational support across France to enable Uber to scale through high impact programs executed both centrally and locally where appropriate.
  • Define and build the new offices needs across France with the help of the Facilities Team based in Amsterdam
  • Ensure risk is effectively managed through compliance with all company policies including Health and Safety as well as operating within legal and regulatory requirements
  • Input in an informed and accurate way into budgeting and forecasting hub performance and control costs in line with hub capability
9

Skills For Central Hub Manager, Vietnam Resume

  • Monitor and support your team providing regular communications, encouraging feedback and contribution of ideas and initiatives
  • Project Initiation (Produce draft event brief document, arrange kick-off meeting, gain agreement on and update detailed event brief with all relevant LOCs and global team, Lead extended team briefing - for Global and Regional events, Develop Intercall service document)
  • Post Event (Arrange Debrief meeting, Event reporting and highlight comms)
  • Final preparation & Event (Arrange speaker briefing, rehearsals and ensure that all logistics are in place for the webinar event)
  • Identify risks and issues relating to webinar events and seek appropriate resolution
  • Adhere to the quality monitoring framework
  • Estimate effort required for each upcoming webinar event
  • Work with the Franchises/LOC’s to ensure that content has been approved and certified in Zinc
10

Skills For Hub Manager Northern Europe Resume

  • HCP Communication & Environment Set-up (Ensure LOCs have approved all associated content,)
  • Ensure that all content e.g. presentation slides, pre-recorded content is “housed” in the appropriate repository
  • Maintain documentation in compliance with required standards
  • Be a problem solver at heart with a genuine desire to achieve the best outcome
  • Adapt and thrive in an environment of high growth and continual change

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