Housekeeping Resume Sample

4.8
14 votes
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Sven DuBuque
34683 Ettie Stream,  Houston,  TX
+1 (555) 452 7781

Work Experience


Director of Housekeeping
04/2018 - PRESENT
Dallas, TX
  • Maintains cleanliness and upkeep of all areas of buildings including rest rooms, offices and conference rooms
  • Picks up trash in all buildings
  • Makes popcorn and cleans popcorn machines
  • Cleans entry mats
  • Knowledge of company policies and procedure
  • Knowledge of various cleaning products
  • Knowledge of facility layout and surroundings
  • Skill in operating vacuum cleaner, electric scrubbing machine, rug shampooing machine
Housekeeping
01/2015 - 02/2018
Detroit, MI
  • Maintain cleanliness and upkeep of all buildings including rest rooms, offices, and conference rooms
  • To 2+ Years’ Experience
  • Hiring preference is given to those with solid maintenance and housekeeping knowledge and at least six months to one year of experience in a related field
  • Dusting base decks and fixtures
  • Orders and stocks cups, toilet paper, paper towels, forks, spoons, knives plates and napkins and other various supplies as needed
  • Cleaning and stocking of supplies for facilities: restrooms, break rooms, flooring, dusting, mopping and trash removal. Includes operating various commercial cleaning equipment such as floor scrubbers, vacuums, burnishes, pressure washers, etc
  • Performs cleaning functions in patient rooms, specialty areas and common areas
  • Assists supervisor in performing Quality Assurance Inspections for review and correction of deficiencies
Housekeeping Administrative Assistant
05/2008 - 12/2014
Chicago, IL
  • Communicate with various business contacts and co-workers in a courteous and professional manner
  • Pay close attention to detail regarding cleaning areas and methods
  • Hiring preference is given to those with solid maintenance and housekeeping knowledge and at least six months to one year of experience in related field
  • Mows and trims grass (summer), removes snow (winter) and sweeps streets
  • Separate paper and cardboard for recycling purposes
  • Knowledge of general maintenance principles, such as electronics, carpentry plumbing, heating and air conditioning
  • Skill in operating various tools and equipment, such as hand tools, power tools, lawn mowers, snow removal equipment, fork lifts, and pallet jacks
  • Communicate with various business contacts and customers in a courteous and professional manner

Education


Washington State University
2003 - 2008
School's Degree in Hotel

Professional Skills


  • Strong interpersonal skills and provide excellent customer service, strong communication skills to proactively engage with Guests, colleagues and management
  • Manage multiple tasks, effective listening, strong judgment skills and basic math skills
  • Excellent administrative and organizational skills and an ability to prioritize
  • Demonstrate excellent verbal and written communication skills in English
  • Excellent organizational, communication (includes listening), and problem solving skills
  • Work independently and have excellent problem solving skills
  • Experience with at least one in Housekeeping Good communication skills

How to write Housekeeping Resume

Housekeeping role is responsible for customer, computer, basic, english, interpersonal, microsoft, training, organizational, administrative, housekeeping.
To write great resume for housekeeping job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Housekeeping Resume

The section contact information is important in your housekeeping resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Housekeeping Resume

The section work experience is an essential part of your housekeeping resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous housekeeping responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular housekeeping position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Housekeeping resume experience can include:

  • Excellent computer skills; good command of Word/Excel
  • Strong Communication skills (written/verbal) and effective complaint handling abilities
  • Well developed communication skills and customer relation skills
  • Thinks critically and objectively; has excellent problem solving skills and the ability to make quick decisions based on business demands
  • Proven leadership, developer and delegation skills with an ability to lead large team of 80-100 colleagues to achieve the departmental goals
  • Strong organizational skills and the ability to maintain performance under pressure

Education on a Housekeeping Resume

Make sure to make education a priority on your housekeeping resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your housekeeping experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Housekeeping Resume

When listing skills on your housekeeping resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical housekeeping skills:

  • Good communication skills, strong interpersonal skills, self-motivated
  • Strong communication skills, problem solving skills, and be self-motivated
  • Good oral and written English; good computer skills; good command of Word/Excel
  • Good communication skills and good customer service
  • Excellent office skills including experience with Microsoft Office & Windows, office procedures, filing systems, and equipment
  • Excellent computer skills are essential, including a good command of Microsoft Word and Excel

List of Typical Experience For a Housekeeping Resume

1

Experience For Director of Housekeeping Resume

  • Read, write, and understand English;Excellent communication skills, even in noisy environments
  • Multi-task and have good organization skills
  • Prior housekeeping experience required
  • Responsible for effectively managing many personality types. Implements a calm environment when under pressure
  • Able effectively to communicate with staff members and residents through verbal and/or written means
  • Basic mathematical and accounting skills necessary to maintain inventory, keep accurate supplies and equipment records, and requisition supplies
  • Have computer skills and multi task
2

Experience For Assistant Director of Housekeeping Resume

  • Operate the department within the policies as they relate to the ethical codes, standards of good business practice and local laws and regulations
  • Forming a strong relationship with the Union and the departmental shop stewards
  • Ensuring room inventory and condition reports are completed prior to arrival and upon departure
  • Previous experience in housekeeping scheduling and/or housekeeping status operations
  • Previous experience with Collective Bargaining Agreements and Articles directly relating to Housekeeping
  • Ensure effective resource allocation, including scheduling and vacation planning
  • Ensures productivity by maintaining effective scheduling and staffing requirements of all employees
  • Experience developing and executing operations processes
3

Experience For Housekeeping Office Coordinator Resume

  • Use and/or operate common housekeeping devices such as brooms, mops, waxers, scouring pads, dust rags, etc
  • Maintain good performance and productivity levels by setting quality standards following hotel procedures and policies
  • Previous housekeeping and cleaning experience is essential
  • Housekeeping experience in a Hospital/ Hotel setting desired
  • Possess a strong knowledge of all Fairmont Housekeeping Standards, Hotel specific standards and Fairmont Service Promises
  • Promotes excellent guest/associate relations by reacting promptly, efficiently, and courteously to all requests
  • Maintains effective lines of communication with leadership and employees to ensure understanding of goals and objectives
4

Experience For Housekeeping Floor Supervisor Resume

  • Operates various mechanized cleaning equipment, such as vacuums, polishers, buffers, etc
  • Ensures that all equipment is properly maintained and in good working order
  • Experience with commercial/industrial cleaning methods and safety
  • Maintains a strong morale and spirit throughout housekeeping team
  • Maintain excellent working relationships with employees within the department and in other departments
5

Experience For Housekeeping Runner Resume

  • Demonstrates procedural knowledge of chemical handling; able to dispose of biohazard spills
  • Operates and maintains electric floor machines, snow blowers, industrial vacuums, and carpet and upholstery shampooing equipment
  • Experience working in a 4-star or higher caliber hotel required
  • Housekeeping Management experience
  • Experience in a Housekeeping/Customer Service Environment desired
  • Ensure the studio and all exercise equipment are clean and well maintained while providing all guests with excellent customer service
  • Strong working knowledge of IWA
  • Experience in Hotel or Hospital Setting desired
  • Previous experience in the hospitality field
6

Experience For Housekeeping Associate Resume

  • Communicate, prioritize and inspect VIP and FPC rooms to room attendants
  • Encourage, celebrate and reward good performance
  • Previous housekeeping operations experience is required
  • Examine guest rooms prior to guest arrival and conduct inspections upon guest departure
  • Refills soap and paper goods dispensers, as required
  • Visit every project prior to data entries into Jonas program
  • Results driven with proven track record of elevating cleanliness standards
7

Experience For Housekeeping Clerk Resume

  • Iinspect all VIP rooms prior to arrival
  • Inspect 30 minutes prior to the end of shift all assigned floors and closets and sign off on when house persons are finished for the day
  • Respond to changing priorities and handle changing workflow
  • Ensure that all Furnishings, Fittings and Essential Services in accommodation buildings and rooms are operational one working day prior to, and upon, occupancy
  • A strong leader and team oriented with an energetic, friendly, cheerful and animated demeanor
8

Experience For Assistant Manager Housekeeping Resume

  • Proven ability to coach, develop and mentor
  • Proven track record of quality in room attendant role
  • Monitor all VIP's, special guests and requests. Inspect all VIP rooms prior to arrival
  • Previous leadership experience in other rooms division functions helpful
  • All Guest Rooms to be in Ready status prior to 3:00 p.m. nightly
  •  Operate warehouse compactor
  • Hotel / healthcare and customer service experience desired
  • Demonstrates proper usage of PPE and eyewash stations
9

Experience For Housekeeping Director Resume

  • Positively impact colleague satisfaction and guest experience
  • Oversee effective performance management processes
  • Previous management and/or assistant department head experience in a hotel Rooms division an asset
  • Strong team work attitude
  • Be able to multitask and prioritise well
10

Experience For Housekeeping Worker Resume

  • Hospital / Hotel Experience desired
  • Previous experience at a large resort preferably in rooms
  • Manage operating expenses to minimize costs while providing excellent guest services
  • Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
  • Assures effective operation of the Laundry/Valet Department. Assists the department when needed. (5%)
  • Experience required is from 3 to 4 years employment In-related position
  • Union Experience reuired
  • Cleaning offices and general use areas by sweeping, dusting, mopping, cleaning windows, doors, etc
  • Interviewing, hiring, training and scheduling all Housekeeping and Laundry employees

List of Typical Skills For a Housekeeping Resume

1

Skills For Director of Housekeeping Resume

  • Demonstrated, proven leadership skills
  • Excellent reading, writing and oral English language skills are essential
  • Accountable and resilient with good planning skills
  • Strong manual skills and physical effort for performing activities
  • Experience: At least 3 year of supervisory experience and at least two years of housekeeping experience
  • Strong administrative skills – ability oto oversee budgets, prepare forecasts, handle payroll
  • Strong organizational – task-oriented skills
2

Skills For Assistant Director of Housekeeping Resume

  • Demonstrated strong work history, with demonstrated job progression
  • Demonstrated experience with outside vendors and procurement to secure goods (i.e. furnishings, carpet, etc.)
  • Demonstrated experience with public sector budgetary experience
  • Rock solid problem-solving skills
  • Mastering soft skills through interaction with various departments, handling guest feedback, coaching colleagues
  • Writing skills: Able to write plans, reports, and proposal
  • Constantly demonstrating knowledge and use of basic reading and writing skills to log all housekeeping calls, and guest requests
3

Skills For Housekeeping Office Coordinator Resume

  • Excellent in organization/ planning/delegation/ prioritizing/ problem solving
  • Three (3) years housekeeping/laundry operations experience preferably in assisted living, full service, skilled nursing and/or hospitality industries
  • Demonstrated experience training subordinates on various equipment utilized in the housekeeping department (i.e. buffer, stripper, carpet cleaning, etc.)
  • Skills in leadership, coaching, and team building to strengthen and cultivate relationships
  • Experience in working in a clean room environment (manufacturing and/or custodial experience)
4

Skills For Housekeeping Floor Supervisor Resume

  • One year demonstrated “hands-on” experience performing housekeeping/janitorial tasks preferably in a commercial/industrial environment
  • Demonstrated experience training subordinates on proper housekeeping techniques
  • Demonstrated experience ordering and maintaining supply inventory
  • Effectively split time between Housekeeping & Engineering
  • Knowledge and use of basic math, reading and writing skills
  • Advanced reading, writing and arithmetic skills
  • Experience working with the public and/or customer service experience
  • Basic computer skills with Microsoft office, Outlook, LMS and software used for housekeeping
  • Possesses outstanding guest service skills
5

Skills For Housekeeping Runner Resume

  • Prior experience within the Housekeeping team of a 4 Luxury to 5 Hotel environment is desirable
  • Demonstrated experience in inspecting areas for cleanliness and completion of inspection reports
  • Demonstrated experience developing the department budget
  • Demonstrated experience developing work schedules to ensure all areas are covered
  • Demonstrated experience utilizing Microsoft Office
6

Skills For Housekeeping Associate Resume

  • Prior relevant experience in housekeeping
  • When instructed, attends and participates effectively in training sessions and meetings
  • Able to effectively deal with other team members and adapt to changing requirements
  • High attention to detail skills, obtain a clear understanding of cleanliness and a sanitary environment
  • Prior experience working in a NYC Unionized hotel environment
  • Ensures all housekeeping functions are delivered efficiently and effectively for assigned shift
7

Skills For Housekeeping Clerk Resume

  • The ability to communicate effectively and knowledgeably with employees regarding pay, vacation, sick and other requests
  • Communicate effectively and clearly any requests or maintenance to related departments to ensure smooth Housekeeping operation
  • Prior Director of Housekeeping or Executive Houseeper experience in a similar property required
  • Communication skills are utilized a significant amount of time when interacting with employees
  • Prior housekeeping and light maintenance experience helpful
  • Written and verbal communication skills are necessary
  • To effectively answer the phone, radio and e-mails sent to the dispatch team
  • To liaise effectively with other departments within the hotel to exceed guest expectations
8

Skills For Assistant Manager Housekeeping Resume

  • To effectively pass along messages in a timely and professional manner
  • Communicate effectively with resort guests, i.e. to announce arrival at door and to clearly understand requests from guests
  • Clean effectively and efficiently under extreme pressure and tight deadlines
  • Excellent oral English; good written English
  • Lead and work effectively with employees from all departments, guests, and management
  • Previous experience with Microsoft Word, Excel, etc. experience required
  • Proven ability to prioritize and manage multiple commitments within a manufacturing environment
9

Skills For Housekeeping Director Resume

  • Years of related work experience: 1-year janitorial experience in a large, multi-use facility
  • Basic computer skills with the ability to learn more advanced systems (Microsoft Word, Excel, PowerPoint, etc.)
  • Prior relevant experience of at least 1-2 years in a similar responsibility
  • Sound human resources skills
  • Basic Computer skills required...excel, word, portal engagement
  • Proven experience and the knowledge working within an Administrative and Customer Service environment
10

Skills For Housekeeping Worker Resume

  • Well-developed computer skills, including proficiency across the Microsoft Office suite
  • Communicate in English effectively, both verbally and in writing with guests and fellow team members
  • Providing effective leadership and communication to the Housekeeping and Cleanroom custodial teams whose regular shifts do not directly align
  • Organizing and prioritizing duty and task schedules
  • Supervising experience and ability to lift in excess of 25 pounds
  • Housekeeping experience is recommended but not mandatory

List of Typical Responsibilities For a Housekeeping Resume

1

Responsibilities For Director of Housekeeping Resume

  • Maintain cleanliness of the UNIQLO store and brand by sweeping, dusting, vacuuming, and polishing, adhering to operational standards (visual, cleanliness, etc.)
  • Previous Housekeeping or Operations experience required
  • Operates floor maintenance equipment, e.g., floor buffing machines, wet vacuums, etc
  • Computer experience, (Peoplesoft time system, Excel, Wordperfect) required
  • Efficient and enthusiastic for all guests, the team and the tour group for registration, to ensure that the standard, to give guests a good first impression
  • Moving and arranging furniture
  • Picking up trash from registers, restrooms, offices, common areas
2

Responsibilities For Assistant Director of Housekeeping Resume

  • Dusting the sales floor (both high and low)
  • Maintaining the carpets and tile floors of our store
  • Ensuring that all leaders understand the hotel’s Performance Corrective Action policy and follow as required
  • Leading the hotel’s Quality Inspection Program
  • Trash removal including refuse and recycling by following procedures utilizing compactors, trucks, and carts; maintaining trash rooms cleanliness
3

Responsibilities For Housekeeping Office Coordinator Resume

  • Maintains furnishings by dusting and polishing furniture; cleaning and polishing glass surfaces
  • The ability to assist in putting on bed skirts, turning mattresses, removing or hanging sheers
  • Sanitizes the restrooms by cleaning toilets and sinks; removing used hand towels and replacing paper towels and napkins
  • To assist the Executive Housekeeper for all admin matters (filing, faxing, and typing)
  • Cleans up to 14 units per day, which includes: making beds, cleaning bathrooms and dusting furniture
  • Maintains safe and healthy work environment by following and enforcing standards and procedures related to hygiene and store cleanliness
4

Responsibilities For Housekeeping Floor Supervisor Resume

  • Perform janitorial cleaning tasks for administrative offices, common areas, restrooms and cafeteria and vending
  • Cleans laundry rooms to include, but limited to, mopping floors and wiping down machines in residential facilities, both inside and outside
  • Cleans student rooms during building transitions
  • Is required to work on a rotating basis to ensure evening and weekend coverage
  • Communicates to Lead Housekeeper the need for additional cleaning supplies to maintain the appropriate level in respective housekeeping closets
  • Promptly reports accidents on the job, preparing and submitting accident reports; and
  • Responsible for cleaning of public areas and residents’ apartments, including bathrooms, kitchens, patios and windows, floors, furniture and common areas
  • Monitor stock and replenish using the hotel’s purchasing procedure – obtain the appropriate authorization
  • Departmental operations such scheduling and organizing each day
5

Responsibilities For Housekeeping Runner Resume

  • Represents the Executive Housekeeper during her absence, taking responsibility for the department’s efficient operation
  • Adhere to standards and operating procedures as outlined in department training guidelines
  • Assist with developing the inspection program for all guest rooms and housekeeping responsible areas
  • Transport trash containers to dumpster, empty and clean according to standards. Adhere to recycling procedures
  • Verify with Laundry Contractor bins going out, and being returned. Both parties to initial delivery record (note: see delivery record for truck arrival times)
  • Train Housekeeping staff according to set departmental standards and policies and procedures and informs superior on performance
  • Attends daily Housekeeping operations meeting and acts on special instructions
  • Participates in taking various Housekeeping inventories
6

Responsibilities For Housekeeping Associate Resume

  • Clean and maintain fitting rooms
  • Remove miscellaneous debris by removing trash
  • Familiar with and understands Atria’s Housekeeping Policy & Procedure manual
  • Familiar with the front desk guide and procedures, the hotel system is not working when the normal operation
  • Supervise and ensure proper care and use of equipment, linen lockers, carts, cleaning and guest room’s supplies
  • Maintains levels of supplies and assists with ordering o products
  • Capable of standing for long period of time
7

Responsibilities For Housekeeping Clerk Resume

  • Check the working condition and cleanliness of machinery and equipment
  • Remove all debris on floors after each sorting. Tidy, sweep and mop laundry room
  • Clean work areas/equipment according to departmental standards
  • Compiles with Hotel’s health, sanitation, safety and hygiene policy and adheres to conduct personal grooming and hygiene standards
  • To attend departmental meeting and take minutes
  • Ensures personal grooming, hygiene and uniform standard at all times
8

Responsibilities For Assistant Manager Housekeeping Resume

  • Washes mattresses, beds, and examining tables and makes beds after discharge
  • Maintain and service housekeeping equipment
  • Maintain proper housekeeping supply inventory
  • Clean the toilets and sinks and other fixtures daily and as needed using facility supplies
  • Assists with staff scheduling
  • Attends and participates in departmental staff meetings, development and training courses
9

Responsibilities For Housekeeping Director Resume

  • Assigns equipment to staff; monitor daily equipment use, cleaning and maintenance
  • Perform daily departure inspections, inform the Housekeeping Coordinator/Supervisor when departure units become available
  • Multi-task in a fast-paced manufacturing environment
  • Dust the sales floor (both high and low)
  • Maintain store appearance and ensure hygienic and sanitary environment for customers and staff
  • Sweeps, washes and vacuums the floors
10

Responsibilities For Housekeeping Worker Resume

  • Compile and communicate requirements to various departments at Sprint Center. Direct and delegate necessary responsibilities within the venue’s departments
  • Carpet inspecion and spot cleaning
  • Strong communication skills are used constantly for communicating all information to the correct person(s). This includes relaying maintenance items, priority rooms, front desk info., special requests, etc. All incoming calls answered and all calls followed up on daily
  • Is in charge of making sure all daily work is completed at the end of the day. Verifies all room statuses are correct in the computer. Does follow up on any questionable status of rooms
  • Helps with reviewing all staff’s time before approval of payroll
  • Act as Manager on Duty for select shifts, as part of the Manager on Duty Program

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