Home Care Director Resume Sample

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Jacklyn Kuvalis
97246 Dooley Burgs,  Phoenix, AZ
+1 (555) 133 3133

Work Experience

Director of Home Care
09/2017 - PRESENT
Boston, MA
  • Provides leadership for the service line/division, ensuring its strategic and fiscal growth and positioning the organization as a market leader with employees, physicians and the community. Develops and supports an integrated business development plan to assure volume targets and referrals are met
  • Provides leadership in the development, implementation and evaluation of new and re-engineered programs, service, products and markets, to address the changes in the health care environment. Uses creativity in the delivery of services and products in a highly competitive managed care market. Ensures that planning within the departments is done in a manner to support system strategic direction
  • Consistently model the organization’s philosophy of customer service by demonstrating responsibility for improvement of operational efficiency, empowering employees to address service issues with knowledge and support and to pervasively communicate the expectations of dedication to both internal and external customer service
  • Directs the implementation of the Regional Shared Services’ goals and objectives to support the overall functioning of home health, hospice and palliative care programs throughout the region
  • Oversees the Director of Finance’s involvement in the development of the agencies budgets in cooperation with the Medical Center’s financial departments
  • Personnel: In cooperation with Medical Centers’ administration employs and assigns qualified administrators for each agency. Acts as home health, hospice and palliative care expert in helping to assess appropriate qualifications for personnel hired in each agency
  • Communicates with physicians and other medical community members to represent AHAH’s values in assisting with the serving of their patients
Director Home Care
03/2011 - 03/2017
Phoenix, AZ
  • Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems
  • Lead office Directors in providing excellent customer service and quality homecare services while working to assure profitable offices within their region
  • Provide oversight and support to your service offices, including direct supervision of Directors to insure that your teams’ actions and communications demonstrate our commitment to the client coming first
  • Lead through strong communication and sharing of ideas with peers while developing long term, trusting relationships with clients, community, employees, and partners, our Division Directors are embodiments of The BAYADA Way
  • Responsible for ensuring execution of recruitment and business development activities in local markets
  • Assure compliance with applicable laws and regulations
  • Competitive Pay, Stellar Benefits Package, and Excellent Incentives
  • Demonstrated leadership and ability to drive processes
  • Positively interact with all levels of employees and management
Senior Director of Home Care
10/2005 - 01/2011
Chicago, IL
  • Knowledge of finance theory, budgeting and accounting principles
  • Organization and operation of a healthcare facility including home health, hospice and home infusion; risk management theory and practice, Joint Commission standards and Title 22 regulations, health insurance law including MCS, MediCal and Health Family healthcare law, community health theory and practice, healthcare information
  • Assure compliance with company policies and procedures, applicable laws and regulations
  • Prepares proposals or recommendations (with applicable supporting documentation) to be considered by the Companies Leadership Team for changes to business focus, direction or other strategic plans which have a significant or policy impact
  • Communicates with physicians and other medical community members to represent the Companies values in assisting with the serving of their patients
  • Establishes and maintains a culture of responsibility and accountability for results at the level of the organization closest to the patient and clients.Assures accountability for clinical, quality and customer service outcomes rests at the individual associate level
  • Monitors volumes/revenue and expenses to ensure compliance with approved budgetary constraints.Analyzes gross profit factors, market conditions, business volume/mix, competition and operational costs/requirements
  • Assesses market potential for assigned areas and develops annual business plans.Assures growth strategies are executed leading to increased market share


Arizona State University
1999 - 2004
Bachelor's Degree in Technical

Professional Skills

  • Organization skills (including attention to detail) and demonstrated ability to work within deadlines
  • Demonstrated ability to communicate effectively with all levels of the organization. This includes the use proper grammar, spelling and rules of composition
  • Experience in building strong successful teams
  • Experience selling recruiting services; this includes marketing strategy and tactics, sales techniques, and sales management systems
  • Solid business and management principles involved in recruiting, staffing, production methods, human resources, and/or similar or relevant work experience
  • Multi-task (seriously – does anybody NOT need this skill?)
  • Ales or sales management experience

How to write Home Care Director Resume

Home Care Director role is responsible for travel, events, finance, training, integration, recruiting, insurance, health, organization, leadership.
To write great resume for home care director job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Home Care Director Resume

The section contact information is important in your home care director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Home Care Director Resume

The section work experience is an essential part of your home care director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous home care director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular home care director position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Home Care Director resume experience can include:

  • Assure that tactics and strategies defined in the strategic plan and system strategic priorities are implemented and evaluated.Collaborates with organization leaders in developing services that meet the needs of referral sources and patients in communities served
  • Keeps abreast of industry trends and regulatory requirements by participating on the state and national level.Maintains awareness of and participates in legislation that impacts business operations and liability
  • Directs and supervises the home care program and services including nursing and home health aide
  • Fosters the integration of a diversity of perspectives across the organization resulting in development of high performing teams and output
  • Assume overall responsibility for oversight and management of the clinical services provided by the interdisciplinary team within the home care setting
  • Receive, investigate and make recommendations regarding patient complaints in accordance with Meridian Home Care policy and procedure

Education on a Home Care Director Resume

Make sure to make education a priority on your home care director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your home care director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Home Care Director Resume

When listing skills on your home care director resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical home care director skills:

  • Progressive leadership and managerial skills
  • Experience with specialty business is required
  • Demonstrated ability to lead and get results from others
  • Progressive management experience required
  • Valid NJ Registered Nurse license required
  • Valid NJ Driver’s license required

List of Typical Skills For a Home Care Director Resume


Skills For Director of Home Care Resume

  • The management and operations of the office, including budgeting, fiscal management, and recruiting, marketing and business development
  • Directs the preparation of records as well as recurring and special reports and analyses ensuring that they are complete, accurate and timely
  • Computer literacy including Microsoft Office, CRMs, and the Internet
  • Knowledge and active management/interaction experience in a global S&OP process is required. (sales and demand planning, supply chain, product management, etc.)
  • Experience interfacing with global platforms including supply chain, logistics and product management organizations for demand supply and forecasting of global products to multiple regions

Skills For Director Home Care Resume

  • Demonstrated experience successfully working within a highly matrixed environment especially with regard to influencing sales and business team members with global accounts and distribution partners who are the direct responsibility of other SBU's
  • Leads by example and sets environment for taking risks within the organization by addressing constraints and enabling resources
  • The Director is accountable for maintaining quality services, as well as policies and procedures that comply with local, state, and federal regulations
  • Receive, investigate and make recommendations regarding patient complaints in accordance with policies and procedure
  • Ensures that all services and products provide value for BASF as well as customers in strategic markets

Skills For Director, Global Personal, Fabric & Home Care Resume

  • Demonstrated experience in financial and operational analysis, developing and implementing legal contracts, and customer pricing negotiations experience is a necessity
  • Ambition to grow and advance beyond current position and responsibilities
  • Medical / Dental / Prescription / Vision
  • Paid time off / Sick time / Personal Holidays / Paid Holidays
  • Short / Long Term Disability Insurance
  • If incumbent is a Registered Nurse, current licensure in the State is required
  • Facilitates the coordination and integration of interdepartmental and intradepartmental care and/or services. Participates in interdepartmental or multidisciplinary groups to ensure that the departments services are effectively integrated into the organization’s system for delivering patient care and to enhance coordination of services

Skills For Director Home Care & Hospice Operations Resume

  • Formulates policy for the department’s services and secures appropriate approvals. Develops and administers procedures and plans necessary to implement approved policy. Communicates all policy to employees and provides the overall direction necessary to ensure efficient and effective services
  • Ensures that a clinical manager is available during all operating hours. Is responsible for all the day to day operations of the home health agency
  • Broad knowledge of Medicare certified home health required
  • Apply your entrepreneurial and relationship-building skills and lead a caring, professional team that is instrumental in providing the highest quality care to our clients and the community at large
  • Assists in the development of short and long range plans and participates in strategic and business planning for the Home Care Services
  • Manages and administers the Home Care Operations. Accountable for optimum performance through the supervision of overall day to day operations

Skills For Senior Director of Home Care Resume

  • Responsible for the overall quality of the Home Care services, patient satisfaction and financial performance
  • Broad knowledge of home health federal and state regulations
  • Develops goals and policies and monitors productivity, revenue and expenses
  • Responsible for the overall quality of the Home Care services and patient satisfaction
  • Finance: Coordinates the annual budget for the Regional Shared Services Unit and the Home Care Services in each Medical Center. Oversees the Director of Finance’s involvement in the development of the agencies budgets in cooperation with the Medical Center’s financial departments. Monitors and evaluates financial performance of home care and addresses variances as appropriate
  • Personnel: In cooperation with Medical Centers’ administration employs and assigns qualified administrators for each agency. Acts as home health, hospice and palliative care expert in helping to assess appropriate qualifications for personnel hired in each agency. Implements good labor relations with all Regional Shared Services staff and supports good labor relations in each agency
  • Directs and supervises the hospice program and services including nursing, home health aide, social service, chaplain, volunteer and bereavement and the provision of DME, oxygen, pharmaceuticals and medical supplies. The Director is accountable for maintaining quality services and profitability as well as policies and procedures that comply with local, state, and federal regulations

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