Healthcare Services Resume Sample

21 votes
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Emmalee Green
91412 Maegan Estate,  Dallas,  TX
+1 (555) 211 2933

Work Experience

Healthcare Services Account Manager
02/2017 - PRESENT
New York, NY
  • Competitive annual salary (CBPP Competency Based Pay Program)
  • Opportunities for growth, development and internal promotion
  • K, tuition reimbursement, and generous paid time off
  • Company paid certifications, licenses and training
  • Work with DJO’s Distribution Partners to ensure DJO Field Service standards are met for FSR’s employed by the Distributor
  • Assist in vacation and time off scheduling for FSR’s and helps coordinate coverage detail for clinics and territories
  • Monitor and analyze marketing metrics to identify cause-effect relationships and uncover gaps and opportunities that improve marketing effectiveness and efficiencies
Healthcare Services Technician
09/2011 - 12/2016
Houston, TX
  • Identify and constantly refine benchmarks for comparison with our performance and activities
  • Drive marketing decisions by finding and delivering the most effective ways to communicate performance measurements
  • Inform program planning via custom analysis to target and reach audiences with increasing effectiveness
  • Integrated media campaign development; demonstrated understanding of the marketing mix and methodologies; experience integrating marketing efforts and communications across touch points
  • Full understanding of communication and marketing strategies; preferably in an industry with a high level of consumer information sensitivity (privacy) and/or a highly regulated industry, such as a hospital system
  • Develop and articulate a comprehensive Marketing Plan
  • Influence others through collaborative consensus building skills
DJO Healthcare Services
12/2007 - 05/2011
Dallas, TX
  • Entrepreneurial mentality: Business acumen paired with start-up sense of urgency
  • An understanding of qualitative and quantitative research methodology, as well as an ability to analyze both primary and secondary research data, then interpret findings and translate into action steps that impact communications strategy
  • Enthusiasm and motivation essential: a confident change-agent with ability to work in fast paced environment
  • Create and/or maintain Channel Partner specific business plans and set G&Os
  • Accountable for Annual achievement of multiple sales and revenue OP targets for assigned accounts and or territory
  • Generate leads for Asset Management /Optimization opportunities. Manage install base and drive lifecycle management. Maintain strategic focus on lifecycle cost for GE equipment
  • Maintain strategic focus on life-cycle cost for GE equipment


Rockhurst University
2001 - 2006
Bachelor's Degree in Management

Professional Skills

  • Proven experience and success selling imaging products or Service
  • Hospital executive relationship building skills
  • Knowledge and/or experience in a medical management area such as case management, concurrent review, prior authorization, medical audit, appeals or delegation
  • Knowledge and/or experience in utilization management, such as case management, concurrent review, prior authorization, medical audit, appeals, or delegation
  • Management experience or technical management experience
  • As a consulting and solution sales or integration professional in the technology space, with focused experience selling into Healthcare accounts
  • Managed healthcare experience with line management responsibility including clinical operations

How to write Healthcare Services Resume

Healthcare Services role is responsible for research, financial, digital, accounting, integration, training, health, clients, word, quantitative.
To write great resume for healthcare services job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Healthcare Services Resume

The section contact information is important in your healthcare services resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Healthcare Services Resume

The section work experience is an essential part of your healthcare services resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous healthcare services responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular healthcare services position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Healthcare Services resume experience can include:

  • Strong relationships with management teams in coverage sector
  • Prospect for new customers and business in addition to growing and maintaining our existing customer portfolio
  • Provide input to deal pricing strategy & ensure pricing compliance for segment opportunities
  • Continuously update understanding the customers changing clinical and/or operational issues and challenges
  • Create business plans for territory/assigned accounts including, but not limited to opportunity development, competitive strategies & targets
  • Accountable to achieve orders & sales OP target for assigned accounts/territory

Education on a Healthcare Services Resume

Make sure to make education a priority on your healthcare services resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your healthcare services experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Healthcare Services Resume

When listing skills on your healthcare services resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical healthcare services skills:

  • Excellent verbal and written communication skills in local language
  • Track and communicate market trends to/from the field including competitor data, and develop and lead effective counter-strategies
  • Establishes good relationships with customers and staff
  • Previous commercial sales experience in the Healthcare Industry or part of a GE training program
  • Additional experience in a business environment
  • Previous experience in the Healthcare industry and/or commercial sales

List of Typical Skills For a Healthcare Services Resume


Skills For Healthcare Services Account Manager Resume

  • Experience in health insurance, healthcare field and/or customer service
  • Technical work experience
  • Maintain and improve monthly reporting of Healthcare service entity expenses
  • Act as a Finance liaison, partnering with associates from other business areas on special projects
  • Engaged in clinical training activities and outcomes
  • Adhere to all applicable GE/GE Healthcare compliance policies, codes and training requirements
  • Maintain and improve reconciliations of internal charges between HCS and Insurance segments

Skills For VP Global Healthcare Services Resume

  • Facilitate monthly Administrative cost allocation discussions and analysis for HCS Segment
  • Relates well to people at all levels
  • Coordinate internal GE resources to support and grow the Channel partner
  • Develops and mentors HCS managers and supervisors
  • Responsible for clinical teams (including operational teams, where integrated) performing one or more of the following activities: care review/utilization management (prior authorizations, inpatient/outpatient medical necessity, etc.), health management and/or member assessment
  • Typically through one or more direct report supervisors, facilitates integrated, proactive HCS management, ensuring compliance with state and federal regulatory and accrediting standards and implementation of the Molina Clinical Model

Skills For Lead, Healthcare Services Central Programs Resume

  • Manages and evaluates team member performance; provides coaching, counseling, employee development, and recognition; ensures ongoing, appropriate staff training; and has responsibility for the selection, orientation and mentoring of new staff
  • Performs and promotes interdepartmental/ multidisciplinary integration and collaboration to enhance the continuity of care including Behavioral Health and Long Term Services & Supports for Molina members. Oversees Interdisciplinary Care Team meetings
  • Ensures completion of staff quality audit reviews. Evaluates services provided and outcomes achieved and recommends enhancements/improvements for programs and staff development to ensure consistent cost effectiveness and compliance with all state and federal regulations and guidelines
  • Operational Efficiency: Assists in implementing health management activities in accordance with regulatory, contract standards and accreditation compliance
  • Functions as a “hands-on” supervisor, assisting with assessing and evaluation of systems, day to day operations and adherence to health management level 1 program to maintain and/or improve the quality and efficiency of the health management level 1 program operations/services
  • Training: Assists in the coordination of orienting and training staff, new and existing, to ensure maximum efficiency and productivity, program implementation, and service excellence
  • Oversight: Assists with staff Performance Appraisals, ongoing monitoring of performance, and application of protocols and guidelines. Collaborates with and keeps the Manager, Corporate Health Management, apprised of operational issues, staffing, resources, system and program needs

Skills For Healthcare Services Technician Resume

  • Ensures monthly auditing is occurring with appropriate follow-up
  • Current state registration, license, or certification as appropriate to education
  • Adhere to & uphold highest standards of compliance to relevant international and local Regulatory and GE Healthcare Promotional Codes
  • Identify and report any quality or compliance concerns and take immediate corrective action as require
  • Knowledge and/or experience in a utilization management functional area such as case management, concurrent review, prior authorization, medical audit, or appeals
  • Knowledge and/or experience in a utilization management functional area such as case management, concurrent review, prior authorization, medical audit, appeals or delegation
  • Knowledge and/or experience in customer service

Skills For AVP, Healthcare Services Resume

  • Maintain knowledge of and understand all applicable Global and Regional Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int’l Law is broken
  • Reports to the Director of Healthcare Services & Physician Marketing within Corporate Marketing or a leader on the Director’s team
  • Forecast orders/sales within the applicable sales funnel tools & reports for their products/solutions/services in their assigned territory/accounts
  • Build strong business relationships & formulate account strategies to continuously strengthen relationships within the assigned accounts/territory. Identify & respond to key account technical & departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools
  • Manage operating plan objectives relative to Point of Sale (POS), Renewal (DI, CS) Warranty Conversion, Multi-Vendor Expansion, and GE Winbacks
  • Accountable for Annual achievement of multiple sales and revenue OP targets for assigned territory

Skills For DJO Healthcare Services Resume

  • Generate leads for Asset Management /Optimization opportunities
  • Manage install base and drive lifecycle management. Maintain strategic focus on lifecycle cost for GE equipment
  • Maintain up to date detailed knowledge of customer product / services. Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers
  • Drive tender/bid process including the needs qualification, vendor selection, quotation and closure CA of their product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction assigned territory
  • Contribute to account plans where applicable at accounts covered by account managers/executives. Continuously educate and coach account team members on their product/service/solution strategy and offerings
  • Energize, develop and build rapport at all levels within an organization and work well within a team
  • Cultivating, leveraging, and developing long-term customer relationships, including "C" level and Senior VP level relationships, coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs. Identify & respond to key account technical and departmental decision makers’ needs and maintain customer contact records in the relevant CRM tools

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