Functional Manager Resume Sample

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Tyra Feest
23578 Runolfsdottir Loop,  Chicago,  IL
+1 (555) 449 9979

Work Experience

Functional Manager
10/2015 - PRESENT
Philadelphia, PA
  • Quickly gain an overall knowledge of the firm’s organizational structure, leadership, and services
  • Communicate the Bank’s vision, strategy and plans to all the Team members
  • Accountable for ensuring 100% adherence to Group Policy Framework , GPL training completion, TCF,
  • A desire to grow with Hertz including a willingness to live and work in a number of different cities throughout the United States
  • A deep desire to work with and lead others as a team to build a business that is both fast paced and continually improving
  • An ability to manage all aspects of the rental car business from Customer Service, Sales, Fleet Management, Maintenance, Vehicle Service, Vehicle Replenishment and Financial Analysis
  • Manage daily operation of the Workday support team, provide direction and guidance to team members as need support the team help to remove obstacles. Manage Workday functional ticketing queue to ensure tickets are addressed in a timely manner and escalate as needed. Manage all support requests using the Workday Case Management solution
  • O Provide technical leadership throughout the software development lifecycle
  • Assist in the development of strategies, roadmaps and architectural strategy for Supply Chain
IT Functional Manager
08/2011 - 06/2015
Chicago, IL
  • Serve as a mentor or coach to others in the organization
  • Maintain an understanding of trends in information technology, system architecture, system development, project management, best practices and methods
  • Develop strong partnering relationships with key stakeholders typically at the middle management levels within the Company
  • Proactively understand business drivers and create alignment to a common set of goals that benefit the overall mission of the Company
  • Communicate architecture strategy and delivery capabilities and be effective in managing expectations while demonstrating understanding of needs of business
  • Take a lead role in facilitating business partners’ strategies and identifying improvement opportunities
  • Collaborate with business partners in identifying opportunities for and implementation of, automated systems for complex business practices
Workday Financials Functional Manager
07/2005 - 03/2011
Dallas, TX
  • Lead and/or participate in the development of overall business solutions designs including reengineering business processes, organization, and application architecture
  • Participate in the creation and maintenance of an architectural vision, roadmap, guidelines, and standards
  • Work closely with business partners to identify problems and requirements, and provide complete business solutions to support complex Company processes
  • Research and analyze issues surrounding the processes and systems of an organization, make solution recommendations for improving business processes and practices
  • Manage the development of high level requirements of new business solutions
  • Manage, hire and develop a team of high performing engineers, analysts and DBA's that oversee all of Melaleuca's global BI and DW initiatives and all associated DBA tasks
  • Partner with business users and PMO to review roadmaps and establish priorities
  • Manage scope of iterations and work with business and PMO when adjustments are made
  • Determine capacity and track velocity for each iteration


American InterContinental University - Houston Campus
2000 - 2004
Engineer's Degree in Information Technology

Professional Skills

  • Strong multitasking skills and time management priortization
  • Strong management, coaching, communications, interpersonal relationship, customer service, problem solving, fleet management, and quality assessment skills
  • Strong management, communications, interpersonal relationship, customer service, problem solving, fleet management, and sales skills
  • Strong planning and logistical skills
  • Strong analytical and problem-solving skills with the ability to swiftly and accurately understand complex data and perform analysis
  • Strong Microsoft Office Skills (Outlook, Word, Excel and Powerpoint)
  • Have strong facilitation and organizational skills

How to write Functional Manager Resume

Functional Manager role is responsible for leadership, recruiting, customer, business, planning, training, manager, research, retail, integration.
To write great resume for functional manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Functional Manager Resume

The section contact information is important in your functional manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Functional Manager Resume

The section work experience is an essential part of your functional manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous functional manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular functional manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Functional Manager resume experience can include:

  • Effective time management and organizational skills; ability to become involved in a number of projects in a fast paced work environment
  • Proven experience in engineering, preferably in controls engineering and simulation
  • Strong knowledge and experience with requirements elicitation methods, including workshop facilitation
  • Prior experience managing business intelligence and or DW/DBA teams
  • Good understanding of Lean principles and tools, preferably with some experience
  • Evaluate team skills and assign responsibilities accordingly

Education on a Functional Manager Resume

Make sure to make education a priority on your functional manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your functional manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Functional Manager Resume

When listing skills on your functional manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical functional manager skills:

  • Excellent technical, process improvement, team-building, customer service, and oral and written communications skills
  • Customer focused with good relationship building skills
  • Solid Analytical Skills (ability to digest requirements and identify potential areas of impact)
  • Outstanding leadership skills and capability to build high-performing teams
  • Structured problem solving skills; ability to identify high-impact issues/risk for escalation/review
  • Prior experience managing software processes

List of Typical Experience For a Functional Manager Resume


Experience For IT Functional Manager Resume

  • Collaborates with business owners and Information Technology (IT) to develop short and long-range Oracle system priorities and support
  • Gathers, evaluates, documents and prioritizes business needs and requirements and translates into functional specifications
  • Initiates and participates in regularly scheduled meetings to collaborate and review priorities with District Leadership
  • Develop training plans and schedule training for team members
  • Leads the evaluation, planning, development, and scheduling of all ERP functional changes and upgrades

Experience For Workday Functional Manager Resume

  • Establish trouble reporting and team escalation processes
  • Provide PMO and management with status updates and agreed upon metrics
  • Proactively manage the task backlog and ensure the team stays within quality guidelines
  • Identify potential improvements and sponsor maintenance projects as appropriate
  • Define career paths and mentor individual team members on career path options
  • Create and review objectives for individual team members and for the overall team
  • Create individual performance development plans and regularly review with each team member

Experience For Workday Financials Functional Manager Resume

  • Act as an individual advocate and work to remove roadblocks
  • Monitor development/test environments and recommend improvements as needed
  • Institute team standards and ensure team follows the standards
  • Ensure that work is reviewed and peer tested
  • Work with Architects to ensure designs adhere to the reference architecture
  • Continually evaluate processes and define performance improvements

Experience For IT Workday Functional Manager Resume

  • Assign coverage for deployments and other critical events as needed
  • Ensure SLAs are met and call-out support is available as required
  • Work closely with business analysts to ensure data is understood and available for analysis
  • Drive self-serve and enable data visualization platforms
  • Work with business to drive technology implementation of Workday enhancements through all phases such as planning, requirement gathering, Process design, configuration, user acceptance testing, Go-Live etc. Manages guidelines, using sound business judgment when exceptions are needed
  • Review transactional activities and be a strong advocate for internal change control process in Payroll, HCM and Financial systems. Monitor project progress by tracking activity, resolving problems, publishing progress reports and recommending actions
  • Assist in creating security models based on the key functional responsibilities of the end user to enforce that the security access to specific data is correct. Develop and execute ad hoc and custom-configured reports and provide data analysis and recommendations, as needed
  • Provide day-to-day support. Perform mass data loads in Workday (EIBs), proactively identify and /or correct errors in Workday business processes, employee data or data configuration and resolve the impacts of any changes to Workday processes
  • Able to develop a strong working relationship with different teams across the IT organization

Experience For Cross Functional Manager Resume

  • Financials, HCM, and/or Payroll experience from a hands-on functional perspective in Workday
  • Workday certifications are highly desired
  • Manages, coordinates, prepares and oversees the implementation of strategic operational initiatives that align with the functionality of the ERP system
  • Manages business relationships to establish collaborative and customer focused engagements
  • Promotes and maintains partnership with Technical Support Team to ensure business needs are met in a timely manner, foster accountability in efforts to provide exceptional customer service and responsiveness
  • Coordinates with related team or department to ensure functional/operational needs are understood and assistance with connecting and translating those requirements to technical support for ERP are attained

Experience For SoC Functional Manager Resume

  • Keep management updated: Relay important information in the form of timely and accurate reports; educate end-users on reports and findings; generate reports and analytics of the data for internal and external customers as needed from various HR Systems and tools
  • Act as the point of contact for the Business Process Organisation and take accountability for the business process design to be delivered by Unify
  • Work closely with the Global Process Owners and the wider Process Organisation as part of an extended governance structure which aims to drive process consistency, ensuring that the Unify design enables this through common, agreed processes and appropriate effective controls
  • Previous experience of working in a management Business Process role within a complex global organisation
  • Excellent communication and stakeholder management with the ability to build and maintain working relationships and networks across the business
  • Strong business process knowledge in Financials, Controlling and Treasury

Experience For Functional Manager Quality Resume

  • Write engineering requirements, test plans, and validation reports
  • Researching and developing inverter features
  • Creating and maintaining detailed design documentation
  • Supporting other functional groups in collaborative efforts
  • Work closely with the Unify PMO team and other areas to provide appropriate inputs to the programme and project planning process

Experience For Senior Functional Manager Resume

  • Take accountability for the on time and to budget delivery for the Functional Team elements of the overall Unify programme plan, including successful completion of outbound dependencies
  • Drive collaborative working across JM sectors and across the Unify functional and process workstreams to ensure that the Unify solution meets the future needs of Johnson Matthey
  • Manage the functional Change Request process to ensure that changes are escalated in accordance with programme governance and the governance framework within the Process Organisation
  • Develop strategic direction whilst keeping the organisations vision and values at the core
  • A self-starter and have the ability to deliver and be adaptable in understanding functional and technical requirements

Experience For Kronos Functional Manager Resume

  • Architectural design of control blocks including block diagrams and flow charts
  • Ensure all that all the business processes are documented and updated in line with the agreed solution
  • As a member of the extended Unify Leadership Team ensure that the requirements of the business process functions are represented
  • Broad understanding of end to end business processes across multiple functions (PTP, OTC, RTR, PTM) and experience of working at a strategic level covering multiple functions
  • Effectively transfer knowledge to the customer for on-going support
  • Strong business acumen with functional understanding of operations from organisational, regional and local perspectives

Experience For BSC Functional Manager Resume

  • Experience with SAP Data Migration and Interfaces
  • Encourage and influence others to seek and create innovative approaches to addressing problems and opportunities
  • Learn customer business processes and apply this knowledge to solve defined business problems
  • Design and deliver high quality solutions through system configuration that meet overall business requirements
  • Mentor, coach, and develop employees at various levels of the company
  • Create custom queries and develop reports with Report Painter tool

List of Typical Skills For a Functional Manager Resume


Skills For IT Functional Manager Resume

  • Sharp organizational skills and the ability to multi-task in a fast paced environment
  • Experience overseeing formal planning, tracking, and reporting on project and staff performance
  • Manage and meet client expectations in a professional and timely manner, while managing conflicting priorities to meet deadlines
  • Have a proven track record of taking initiative and successfully managing projects
  • Good understanding of architecture, ETL and project management

Skills For Workday Functional Manager Resume

  • Experience in managing complex systems or processes
  • Experience with Sterling Order Management or omni channel systems
  • Experience supporting a Global Retail organization
  • Strong knowledge of the Global Banking and Financial Services Industry,
  • Have strong technical knowledge of the underlying tables, integration points and technology processes
  • Previous experience of working in a unionized environment would also be an advantage
  • ALE, EDI, IDOC experience

Skills For Workday Financials Functional Manager Resume

  • Management experience in rental car market
  • Knowledge of and experience with Cloud Environment and SQL databases
  • Experience with customer relations and aspects of accurate, detailed documentation functions
  • Self-motivation and a strong sense of ownership and accountability
  • Progressive experience in Information Technology with a focus on order management and/or customer service systems and applications
  • Active experience with order management systems

Skills For IT Workday Functional Manager Resume

  • Experience with vendor management
  • Strong orientation towards Operational risk , Compliance and Regulatory guidelines
  • Operating Company Name: Schneider Electric Canada Inc
  • Familiar with one or more of the following: DoD Contracting, DoD Purchase/Acquisition, DoD Supply/Logistics and/or DoD Payment processing
  • Feedback control theory including regulator tuning, system linearization and sensitivity analysis
  • Knowledge in and understanding of Oracle Fusion business processes and Oracle Fusion architecture
  • Supervise and mentor team in a fast-paced team environment, review business requirements while improving on the business needs
  • A collaborative approach and willingness to engage in an environment of active idea sharing
  • The ability to produce consistent quality under deadline pressure while paying careful attention to detail

Skills For Cross Functional Manager Resume

  • Attitude and the right behaviors are more important, as is the requisite level of capability to manage in a tough, fast moving operation
  • Leading a development team as team lead or manager
  • MATLAB and Simulink simulation and programming for model-based design and automatic code generation
  • Debug and read ABAP code
  • Skilled in developing data-supported solutions and using fact-based logic with the ability to translate complex analysis in an easy-to-understand manner and present to a broad audience
  • Determine priorities, allocate resources, manage projects, measure and analyze results
  • Proven organizational skills, flexibility, adaptability and the ability to learn quickly in various technical and process-driven environments, while delivering quality work within tight deadlines
  • Prior experience as a Software Development Team Lead or Manager

Skills For SoC Functional Manager Resume

  • Experience making hiring decisions and developing performance improvement plans
  • Experience with data warehousing and dimensional modeling
  • Experience in a supply chain/Manufacturing technology environment is required
  • Strong knowledge of Agile and traditional waterfall implementation methods
  • Self-motivation and sense of ownership and accountability
  • Work independently and professionally
  • Knowledge of SQL is ideal
  • Write document system requirements, work with Business Analysts, developers and testers to document requirements as compared to application actions

Skills For Functional Manager Quality Resume

  • Technical expertise in business intelligence field, preferably with Microsoft BI stack (SSIS &SSRS)
  • Work under stress and work overtime as needed
  • Business Address: 3700 Gilmore Way, Burnaby, BC Canada – V5G 4M1
  • Annual Wage: $125,000 to $140,000
  • Discretionary Annual Performance Based Incentive (based on Business and Individual Performance): up to 30% of Annual Salary
  • Vacation: 22 days per year
  • Benefits: Standard company benefits apply (Extended Medical and Dental Insurance, Basic Life and AD&D Insurance, Short-term and Long-term Disability Insurance, Defined Contribution Pension Plan, Group Registered Retirement Savings Plan (RRSP), Employee Share Option Plan, Business Travel Accident Insurance, Employee Discount Program)

Skills For Senior Functional Manager Resume

  • Relocation allowance up to a maximum of $12,000 for out-of-province candidates
  • Have ability to works on enhancements and special projects as needed
  • Have strong prioritization and organizational skills, including the ability to maintain several concurrent projects while providing realistic delivery dates and managing customer expectations
  • Contact center management/supervisory or commensurate experience
  • Global lead for Workday configuration across all Security and Talent functions and Centrica regions
  • Performs Workday functional system activities - business process configuration; security fundamentals, calculated fields, report writer and EIB’s
  • Collaborates with HR senior leadership and Centre of Excellence and business partners to define business processes, analyse operational efficiencies, test and implement creative solutions and measure delivery results based on business need
  • Triage and resolve support incidents

Skills For Kronos Functional Manager Resume

  • Proactively identify and /or correct errors in Workday business processes, employee data or data configuration
  • An operational background in car rental industry a distinct advantage but not essential
  • Power electronics control architecture AC/DC and DC/DC voltage and current controls, Phase Locked Loop design and pulse-width modulation algorithms
  • Power conversion devices (IGBTs, MOSFETs, etc) and the physics of their operation
  • Ensure agility and readiness to release vintage resources for new migrations or for career progression
  • Ensure that systems and services support the daily business operations, as well as foster and facilitate the collaboration of cross-functional teams and activities
  • Ensure all inquiries are resolved in a timely and accurate manner and communicates effectively with client when necessary
  • Coordinate and supervise work efforts when multiple Associates are needed to complete work

Skills For BSC Functional Manager Resume

  • Review and approve expenses; assure expenses are in compliance with the company’s policies
  • 3 - Performance Appraisals: Functional managers are responsible for coordinating performance appraisals, for collecting feedback from relevant program and other functional managers, and have a significant role in
  • 7 - Intellectual Property: Functional managers are responsible for monitoring relevant IP activity within their discipline. This includes review of outside patents and developments, as well as driving and developing SE’s own IP
  • Support Nelnet’s vision, core values and mission
  • Keep Sutherland aligned: Measure and monitor existing policies and procedures; Defines technical standards and standard operating procedures for application configuration; Maintains and tracks all issues/work using standard Issue Tracking System

List of Typical Responsibilities For a Functional Manager Resume


Responsibilities For IT Functional Manager Resume

  • Develop data conversion strategy from legacy system to SAP
  • Mentoring: Function managers are typically technical leaders who have the expertise to act as a technical mentor. When the functional manager is not appropriate for a specific topic, he/she would leverage their familiarity with the functional group to make suitable recommendations
  • Inverter control loop research, development, implementation, simulation, and verification
  • Design and test with simulation in MATLAB/Simulink
  • Controller stability analysis

Responsibilities For Workday Functional Manager Resume

  • Income Savings Plan
  • U.S. Savings Bond
  • Manages and oversees Enterprise Resource Planning (ERP) team assignments, identification of business requirements, functional design process design (including scenario design and flow mapping), prototyping, testing, training and defining support procedures. Guides functional advisors in the holistic approach to operational, integration, quality and performance goals of solutions

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