Financial Services Manager Resume Sample

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Bridie Conroy
9666 Magnolia Mill,  Phoenix,  AZ
+1 (555) 141 8398

Work Experience


Financial Services Manager
04/2016 - PRESENT
Detroit, MI
  • Information management and business intelligence
  • Background in technology initiatives management or implementation for financial institutions with 7-8 years of experience, preferably in a business consulting tole with a leading management consultancy organization
  • Experience in implementation of CSC Integral Life System or any life insurance system implementation specifically for Policy Administration module
  • Functional knowledge of Target Operating Model for banks
  • Good exposure to Core Banking, deposit and lending in both retail and corporate
  • Understand and practice SDLC model
  • VOICE OF THE CUSTOMER: Enhance overall customer experience through the achievement of specific VOC objectives and process implementation
Financial Services Manager, Sparkling Brands
03/2013 - 11/2015
Phoenix, AZ
  • Indispensable finance business partner, primarily for the American Canyon, CA General Manager
  • Responsible for stewarding the internal control environment, developing productivity initiatives and reviewing capital projects/strategy
  • Accountable for the Annual Business Planning & Monthly Rolling Estimate process. Partners with plant leadership to develop strategies to mitigate risks and implement opportunities
  • Indispensable finance business partner, primarily for the Northampton, MA General Manager
  • Indispensable finance business partner, primarily for the Milesburg, PA General Manager
  • Indispensable finance business partner, primarily for the Paw Paw, MI General Manager
  • Communicates, solicits and heavily promotes consumer finance (lease and retail) products and programs to assigned dealers and their staff for both brands
  • Conducts, develops and presents competitor comparisons to promote features and benefits of the company's products
  • Provides in-depth financial product and related software training
Senior Financial Services Manager
12/2007 - 01/2013
New York, NY
  • Communicates, solicits and heavily promotes dealer lending programs (wholesale floorplan, mortgage, capital, revolving lines of credit and pre-owned Nissan/Infiniti loans) to assigned dealerships
  • Acts as sales closer to procure new commercial credit accounts
  • Provides financial management advice to dealers on cost consolidation, cost saving measures, and potential improvements in financial operating efficiencies
  • Acts as a liaison between dealership management / staff and internal / affiliate departments on consumer retail / lease and dealer finance issues
  • This includes consumer credit decisions as well as funding, title, inventory control, and legal issues
  • Presents a seamless image of the company where cross-affiliate concerns are addressed
  • Solicits dealer feedback on the company's customer service performance to dealers and consumers
  • Facilitates lease vehicle returns and assists with resolution of related problems

Education


Globe University / Minnesota School of Business
2002 - 2006
Bachelor's Degree in Accounting

Professional Skills


  • Provide comprehensive and integrated financial solutions for customers, satisfying diversified deposit, borrowing and investment needs, goals and objectives; proactively recommends amendments to customers’ requests / current products to best suit their needs
  • Strong technical and analytical skills required (Proficient PC skills including Word, Excel, Outlook with the ability to navigate multiple applications)
  • Strong & proven managerial experience with a proven history of developing talent
  • Excellent consultative skills (interfacing with new and existing client / making recommendations)
  • Leadership skills and experience of managing virtual teams & working in a matrix
  • Excellent interpersonal skills, including the ability to build rapport and manage business relationships
  • Strong organization and planning skills; ability to influence and motivate others to achieve objectives

How to write Financial Services Manager Resume

Financial Services Manager role is responsible for microsoft, leadership, business, analysis, training, planning, database, advanced, analytical, manufacturing.
To write great resume for financial services manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Financial Services Manager Resume

The section contact information is important in your financial services manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Financial Services Manager Resume

The section work experience is an essential part of your financial services manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous financial services manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular financial services manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Financial Services Manager resume experience can include:

  • Strong presentation and computer skills especially in (PowerPoint and Excel) is required
  • Proven success in building and cultivating strong relationships
  • Knowledge of sales, negotiations, and lease structures through training, both formal and informal, 5-7 years of prior work experience in the sales field
  • Expertise in financial merchandising through 7-10 years’ work experience in the financial field required
  • Leading incremental funding requests through valuating the program with Area VP or NAE, and submitting incremental funding requests to PRGM for approval
  • Working knowledge of automotive financial products, including consumer or commercial lending products

Education on a Financial Services Manager Resume

Make sure to make education a priority on your financial services manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your financial services manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Financial Services Manager Resume

When listing skills on your financial services manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical financial services manager skills:

  • Excellent communication skills (verbal & written), detail-oriented
  • As a proven effective team and/or project leader. Some experience and knowledge of Warehouse Route to Market
  • Strong analytical skills; profit focus
  • Excellent financial analysis and financial management skills gained through management and/or stewardship of significant operational budgets
  • The job involves analysis and scenario-planning skills
  • Experience, preferably in the consumer goods/beverages industry

List of Typical Experience For a Financial Services Manager Resume

1

Experience For Financial Services Manager, Sparkling Brands Resume

  • Previous supervisory experience, as well as previous experience managing an operation budget is necessary
  • Demonstrate advance knowledge of NYL products, processes and guidelines to ensure compliance and strong Customer Satisfaction Results
  • Build and maintain a strong understanding of partners' value propositions while identify changing market trends
  • Develop routines and validations for the use of the forecast/Rolling Estimate database currently being built in Anaplan
  • Five years general accounting, finance or budgeting experience required, preferably in a healthcare environment
2

Experience For Customer Financial Services Manager Resume

  • Experience in implementing process improvement through IT automation
  • Validate assumptions used in standard performance management reporting and in preparation for monthly performance reviews (BDD/PM2)
  • Consolidate submitted data and prepare the Comparability Adjustments, including RE/BP Adjustments, Transfers, and Restatements
  • Meet critical deadlines, handle multiple assignments, changing priorities, and ensure timeliness and quality of completed assignments
  • A total of 5 or more years of progressive experience at a professional level,
  • Working knowledge of automated financial applications including In-depth knowledge of the state’s CARDINAL financial system
  • Working knowledge of Department of Ed websites and resources including but not limited to; NSLDS, COD, CPS, and IFAP
  • Working knowledge of - Project Management, Product Management, Change Management, Release
3

Experience For Advisory Financial Services Manager Resume

  • Understanding of Foodservice business processes and systems
  • Assists in fact finding, relationship management and implementation of action plans during credit workout or asset disposal of troubled dealership loans
  • Provide pricing guidance consistent with Annual Operating Plan (AOP)
  • Overall understanding of accounting, finance and general business required
  • Facilitate implementation of new financing products and financing campaigns to drive business growth
4

Experience For Senior Financial Services Manager Resume

  • Quality Assurance and Testing, Requirements Gathering, and Systems Analysis & Design and Operations support
  • Preparation of customer’s financial statements, including balance sheet, income statement and supporting account reconciliations
  • Responsible for leading accounting efforts on the design, build and implementation of new product offerings in conjunction with respective customers
  • Provide monthly accounting package depicting revenues and expenses to Cubic’s local and corporate management teams monthly
  • Evaluating customer’s financial statements & production data to assist in developing feed trade terms &/or repayment schedule
5

Experience For Financial Services Manager Experienced Resume

  • Reconcile between FDW/BPC reporting and BOFC, including the generation of BOFC scorecard reports
  • Provide monthly reporting including Accrual Fallout Activity and NACG HQ Activity
  • For internally-delivered courses,complete all pre-work,pre-reading,and attend all virtual classroom sessions leading up to and between off-role courses
  • Solicits auction attendance by dealers and provides program support of Remarketing initiatives and programs
  • Assists in relationship management during closure and transfers of dealer lines of credit to alternative lenders (credit takeout)
  • Monitors dealers' wholesale performance and inventory control, including inventory and due diligence audits
  • Indispensable business partner to the PSS Co-Pack Manufacturing team, through financial and analytical support
  • Provide and coordinate dealer training
  • Maintain close relationship with both senior and working level members of finance and insurance partners
6

Experience For Financial Services Manager, PSS MFG Resume

  • Maintain constant communication with stakeholders on key partner strengths, differentiating products, developments, etc
  • Ensure continued success in driving sales for Tesla with partners as well as continued success of the partner portfolio
  • Work evening and weekends in a retail environment
  • Has a working knowledge or mastery of administrative and mainframe systems needed to process service requests
  • Review management control reports and other work flow tracking tools
  • Generate NA group P&L during actuals, RE and BP
  • Maintain profit center hierarchy for NA group P&L reporting in conjunction with the FDW/BPC team
  • 5 week training course provided
7

Experience For Financial Services Manager, Central Region Resume

  • Discuss performance and complete Coaching for Performance Assessment with branch manager (BM) bi-weekly
  • Prepares and implements operating procedures for the section
  • Influence others though relationship-building, as well as written and verbal communications
  • Progressively gain knowledge of financial solutions, BMO’s products, processes and systems, and BMO Financial Group as training program is complete
  • Administers and monitors dealer compliance with lease return policies and procedures
  • Trains dealership staff in related programs, policies and procedures
  • Collects unpaid billings, enforces curtailments and actively supports improvement of negative reserves
8

Experience For Financial Services Manager, Life Actuarial Resume

  • Monitors and reports lease and retail penetration and performance by dealership
  • Teams with dealers to create and implement action plans to improve dealer performance
  • Responsible for compliance and enforcement of dealer retail agreements, enrollments in lease titling trust, and other legal aspects of financial product relationships
  • Administers contest and incentive programs, and budgets for assigned territory
  • Position requires more than 50% travel each week
9

Experience For Internal Audit, Financial Services, Manager Resume

  • Leads financial and analytical responsibilities for team of 9 Senior Accountants
  • Communicates, solicits and heavily promotes dealer lending programs (wholesale floor plan, mortgage, capital, revolving lines of credit and pre-owned Nissan/Infiniti loans) to assigned dealerships
  • Collaboratively agree upon dealer business plan Key Performance Indicators (KPIs)
  • Ensure DBPs are completed on schedule w/KPIs
  • Consult with dealer on achievement of DBP KPIs
  • Hold yourself, team and dealer accountable to DBP KPI's
10

Experience For Financial Services Manager Persons With Disabilities Resume

  • Ensure use of sales management best practices
  • Develop short and long range forecast
  • Evaluate dealer performance; make recommendations of sustainability as a dealer
  • Continually develop individual and team talent
  • Achieve financial services sales and profitability objectives
  • Use company CRM tool proficiently (currently Salesforce.com)

List of Typical Skills For a Financial Services Manager Resume

1

Skills For Financial Services Manager, Sparkling Brands Resume

  • Strong communication and influencing skills required
  • Monitoring and reporting risk, risk assessments and prioritizations
  • Collaborating with Finance, RGM, brand/category teams and other key internal/external stakeholders; effective in influencing wide variety of stakeholders
  • Providing an excellent service whilst ensuring that all contract events are managed in a timely manner
  • Ensuring team members maintain strong customer relationships
  • Forecasting experience (package and/or brand)
  • Experience with the deployment of complex financial planning and forecasting system(s)
  • Performance management reporting and analysis (actuals versus plan, rolling estimate and prior year)
  • Evidence of developing creative service solutions, taking on board the needs of clients, the company and future service requirements
2

Skills For Customer Financial Services Manager Resume

  • Good knowledge of lending, investment and partner relationships – ideally supported by an IFIC qualification (or equivalent) lending qualification
  • Proven ability to work through complex business and client challenges and collaborate in developing and implementing solutions
  • Extensive knowledge and experience of Virginia state government fiscal policies and procedures for accounting, reconciliation, and reporting
  • Experience managing accounting and transaction operations for $100 million+ organization
  • Strong audit background, problem solving and customer service orientation
  • Around 2+ years of public accounting experience
  • Around 3 years of experience working in professional services, a third-party vendor or a financial services company
  • At least one year of equivalent training/experience at another financial institution
  • Industry-related experience, and/or working within a financial firm
3

Skills For Advisory Financial Services Manager Resume

  • Substantial external client facing experience required in financial management process and procedures
  • Working experience in finance industry or a firm
  • Experience supervising employees in fiscal operations
  • Experience in financial reporting and cost analysis
  • Possess experience in federal grant funding policies and procedures
  • Preparing, reviewing, and interpreting financial and policy reports
  • Guiding team members in dealing with especially challenging financial service issues
  • Working with internal teams on managing the funding process for new assets in your portfolio
  • Overseeing customer financial analysis, customer reporting, and SLA compliance
4

Skills For Senior Financial Services Manager Resume

  • Understanding of credit reporting agencies (D&B / Equifax)
  • Maintaining 80% Coaching Action Plan (CAP) utilization
  • Communicating the vision and rationale for change and engaging others to work collaboratively to achieve change
  • Setting departmental goals and budgets
  • Initiating new processes to improve the team’s performance
  • Ongoing Risks and Opportunities management and mitigation analysis for client recommendation and action
  • Lending or Credit qualification
  • Assist with the functions related to appropriate portal mapping, CPNI collection/completion, portal reporting and ongoing training
  • Manage payment terms program including developing, editing and rolling terms codes and groups in JDE
5

Skills For Financial Services Manager Experienced Resume

  • Advanced knowledge of credit/lending practices, policies and procedures Working knowledge of lending related regulatory guidelines
  • Responsible for accounting, budgeting, analysis and reporting for financial transactions between IU and IU Health related to the academic mission
  • Interview and train new hires; provide ongoing training to staff as needed; develop and maintain training tools and documents
  • Assist in troubleshooting and resolving key issues in the forecasting process/tool(s)
  • Timely and quality decision-making and problem solving under tight deadlines
  • Monthly rolling estimate management providing critical RE recommendations to clientele
6

Skills For Financial Services Manager, PSS MFG Resume

  • Financial Systems Management of client business plan and rolling estimate within the FDW/BPC reporting platforms
  • Develop billing flows to ensure Customer’s Services are installed and integrated to the appropriate Verizon billing platforms
  • Support sales team and help drive results while enforcing controls and maintaining financial objectivity
  • Lead the Business Plan process including financial modelling and perform presentations for the top management
  • An aptitude for solving problems, and responding flexibly and creatively to new challenges
  • An aptitude for solving problems, and responding flexibly and creatively to new challenge
7

Skills For Financial Services Manager, Central Region Resume

  • Improve reporting and planning process to be more efficient
  • Projects a professional presence; proactively engages customers in complete conversations about their personal banking
  • Financial statement analysis, business practices, and accounting knowledge
  • Computer knowledge (word processing, databases, spreadsheets, etc.)
  • Analytical Tools (cash flow, break even analysis, budgeting)
  • Support the Head of Decision Support (R2R Lead) on other NBE related activities including local projects
8

Skills For Financial Services Manager, Life Actuarial Resume

  • Work closely with Practice leadership to drive business development opportunities as well as support cross-selling of EY’s advisory services
  • Monthly review of Slotting and Non-Merch trade funds to ensure proper use of funds and proper fund classification
  • Work closely with FSM I to review and approve promotion activities to ensure trade spending is within budget and within AMPS guidelines
  • Management of the annual capital planning process on behalf of client groups as well as development and submission of RFAs for approved capital projects
  • Solicit auction attendance by dealers and provide program support of remarketing initiatives and programs
9

Skills For Internal Audit, Financial Services, Manager Resume

  • Assist in relationship management during closure and transfers of dealer lines of credit to alternative lenders (credit takeout)
  • Monitor dealers' wholesale performance and inventory control, including inventory and due diligence audits
  • Compliance and enforcement of dealer retail agreements, enrollments in lease titling trust, and other legal aspects of financial product relationships
  • Act as the liaison between NAPA’s accounting partners, distribution leadership team and independent store owners
  • Eligible to be a Registered Investment Sales Representative (RISR) registered and lending qualifiead
  • Ligible to be a Registered Investment Sales Representative (RISR) registered and lending qualified
  • Commitment to honest, democracy, inclusiveness, loyalty and high standards in undertaking a leadership role
  • Concepts: Financial Accounting, SOX, Corporate Audit, E&Y, audit methodology (internal controls, compliance, policies, SPP, AICs)
10

Skills For Financial Services Manager Persons With Disabilities Resume

  • Knowledge of grant making processes as applied in a state or federal agency
  • Budget planning and development
  • Associate Training & Development (20%) – Review Performance and Development of 9 Senior Accountants
  • Assist in training of CAS community
  • Fluent Mandarin or Korean language an asset

List of Typical Responsibilities For a Financial Services Manager Resume

1

Responsibilities For Financial Services Manager, Sparkling Brands Resume

  • Strong attention to detail, organizational and coordinating skills
  • Strong database management/excel skills
  • Proven ability to communicate effectively to various levels of associates across the organization
  • Working in a political environment and effectively managing diverse opinions and viewpoints
  • Previous fast moving consumer goods (FMCG) industry experience
  • A willingness to travel, both domestically and internationally, to meet client needs; a valid driver’s license in the US and a valid passport required
  • Setup and implement KPI to effectively measure and monitor partners’ performance
  • Applicable Financial Services experience with proven track record to meet or exceed goals
  • Residual value analysis experience is strongly desired
2

Responsibilities For Customer Financial Services Manager Resume

  • Fluent Mandarin/Cantonese language skills are essential
  • Possess advanced technical skills in Microsoft Products, ERP Systems for Higher Education, such as PeopleSoft or Ellucian, and business intelligence platforms
  • Work effectively with a wide range of constituencies in a diverse organization
  • Managing/supervising diverse and professional work groups, including the ability to build effective teams; manage conflict; and manage with vision and purpose
  • Experience of internal and external reporting including Statutory Accounts
  • Strong working knowledge of Annuities (Required)
  • Previous experience in managing change and transitions to Shared Services
  • Experience in the area of Financial Services, leading teams within AO, AP & AR
3

Responsibilities For Advisory Financial Services Manager Resume

  • Conduct in-depth analysis on performance and effectiveness of financial services relative to overall business growth
  • Applicable experience with captive/auto finance
  • Two or more years of progressive experience with financial, contract management and related compliance and audit requirements
  • Financial Business acumen, Client P&L Management experience
  • Completed Investment Funds In Canada course is a strong asset
  • Experience in a consultative customer service or sales role, with a drive to deliver solutions
  • SAP experience (finance module)
  • Solid understanding of internal controls and compliance requirements
4

Responsibilities For Senior Financial Services Manager Resume

  • Demonstrated ability to collaborate with and influence a broad client base
  • Around 3+ years of related audit experience
  • Experience in Credit and Collections; ideally in a global independent dealer based environment
  • Identifying, developing, tracking and reporting key financial metrics and performance indicators to senior leadership
  • Creating routines and connectivity with NRS Large Store West Team to assist in providing an all routes to market Customer P&L
5

Responsibilities For Financial Services Manager Experienced Resume

  • Assisting with/lead resolution of master data issues
  • Working with complex financial systems
  • Being fluent in French and English is required
  • Knowing Mandarin is asset
  • Managing monthly P&L forecasting process in collaboration with Revenue Planning Manager, Tracking and Forecasting team and Controllership team
  • Understanding of IT architecture and solution development through the use of R, Python, Java, C# or other programming languages; and,
  • Leveraging data manipulation and analysis technologies inclusive of Microsoft SQL Server, SQL, Oracle, and/or DB2
6

Responsibilities For Financial Services Manager, PSS MFG Resume

  • Annual Business Planning (10%) – Provide strategic direction for business planning process and play a tactical role as needed
  • Recommends changes to existing accounting procedures and assists in the development and implementation of new procedures
  • Communicates on a regular basis with the Office of Information Technology regarding required program modifications and the reporting of system problems
  • Responsible for tracking and reconciling reciprocal transactions and revenues due to and owed by NHDOT
  • For internally-delivered courses,complete all pre-work, pre-reading,and attend all virtual classroom sessions leading up to and between off-role courses
  • Develops work papers and compiles supporting documentation for financial statements and audit requirements
  • Assists in the preparation of annual operating budget requests
  • Maintain Standard Operating Procedure (SOP) documentation for all financial services provided for the E-ZPass operation
7

Responsibilities For Financial Services Manager, Central Region Resume

  • Provide oversight to operations to ensure proper accounting
  • Coordinates banking relationships as needed
  • Lead local or remote team including subcontractors as necessary
  • Participate in status/troubleshooting meetings with IT
  • Contribute to requirements definition and testing new/revised functionality
  • Provide support with reconciling bottler data to CCNA based-system data
  • Knowledge of CCNA master data including Customer, Sales Orgs, and Product hierarchies
8

Responsibilities For Financial Services Manager, Life Actuarial Resume

  • Developing data integration services (SSIS) in a SQL Server environment
  • Work on multiple projects simultaneously, involving diverse financial or administrative disciplines/topics
  • Build and maintain positive working relationships with stakeholders
  • Be capable to execute complex management consulting projects with superb quality goals and deliver above expectations
  • Knowledge of of broker dealer, swap dealer, FCM or similar compliance practices
  • Understand EY and its service lines and actively assess/present ways to serve clients Develop and maintain long-term client relationships and networks
  • Responsibility for accuracy of volume and trade forecast throughout the year, inclusive of monthly volume forecast submission, and tracking Optimizer (Warehouse event forecasting tool) event accuracy with Sales planning tools
9

Responsibilities For Internal Audit, Financial Services, Manager Resume

  • Responsibility for Trade Management routines inclusive of Trade Checkbook management and leading monthly financial reviews with Area VP and NAEs to ensure spending within budget
  • Responsibility for providing bottoms up Trade forecast six times per year
  • Provide guidance and coaching to support NAEs: ad-hoc reports and analyses related to customer-specific volume and trade spend. Also provide Sales team with financial details to determine appropriate suggested retail and trade rate to assist with promotion sell-in to customer
  • Annual Business Plan development in collaboration with client management
  • Client training and education on standard operating procedures, procurement and operating disbursement best practices as well as enforcement of internal control requirements
10

Responsibilities For Financial Services Manager Persons With Disabilities Resume

  • Monitor of Verizon 4GLTE use and adjustment of monthly plan for maximum efficiency
  • Internal Controls Stewardship (20%) – Steward Internal Controls review to ensure compliance with required controls & processes. Partner with plants to ensure financial/controls acumen of plant teams
  • Capital Investment & Productivity Analysis (20%) – Provide financial leadership by identifying productivity improvement opportunities and analyzing/recommending productivity initiative pipeline projects. This would include capital investment recommendations and analysis
  • Communicate, solicit and promote consumer finance (lease and retail) products and programs to assigned dealers and their staff for Nissan & Infiniti in Los Angeles, California
  • Conduct, develop and present competitor comparisons to promote features and benefits of the company's products
  • Communicate, solicit and promote dealer lending programs (wholesale floorplan, mortgage, capital, revolving lines of credit and pre-owned Nissan/Infiniti loans) to assigned dealerships
  • Act as sales closer to procure new commercial credit accounts. Provide financial management advice to dealers on cost consolidation, cost saving measures, and potential improvements in financial operating efficiencies
  • Act as a liaison between dealership and internal departments on consumer retail/lease and dealer finance issues. This includes consumer credit decisions as well as funding, title, inventory control, and legal issues
  • Present a seamless image of the company where cross-affiliate concerns are addressed

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