Executive Housekeeper Resume Sample
Carol Ferry
58166 Golda Springs,
Los Angeles,
CA
+1 (555) 478 3766
Work Experience
Executive Housekeeper
10/2016
-
PRESENT
Boston, MA
- Ensuring a safe work environment is maintained at all times and that all employees are committed to working safely; includes emergency response readiness
- Fostering an environment of open and effective communication and creative problem solving
- Provide clear direction in assigning and instructing housekeeping and Inspectors staff in details of work
- Driving for Results – Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goal attainment identifying and understanding issues, problems, and opportunities, using effective approaches for choosing a course of action or developing appropriate solutions
- Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the messages
- Innovation – Generating innovative solutions in work situations; encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace
- Classification of Unit (AA )
- Experience as an Executive Housekeeper or similar management position or 2 years experience as a housekeeping supervisor
- Communicate in English, spoken and written
Franchised Executive Housekeeper
04/2011
-
09/2016
Phoenix, AZ
- Walk, bend, stand, stretch and push, pull or lift items up to 50 pounds
- Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards. Manage operating expenses to maximize costs while providing excellent guest services. Responsible for all purchases made within this department
- Coordinate department’s activities with other departments to facilitate increased levels of communication and guest satisfaction. Bear ultimate responsibility for monitoring consumption and ordering replacement of guest and cleaning supplies
- Project management, piloting new initiatives and working closely with the regional Supply Chain Team
- Close co-operation with Front Office and Engineering Team
- Follow local and divisional health & safety regulations
- Supervises work activities of housekeeping staff
Executive Housekeeper Salaried
08/2004
-
03/2011
Houston, TX
- Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management
- Ensures adherence to company quality standards by inspecting rooms, including deep cleans
- Addresses guest complaints regarding housekeeping service or equipment
- Assists General Manager in the selection of housekeeping personnel
- Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
- Monitors linen and guest supply inventory
- Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
- Assumes function of Housekeeper as necessary
Education
University of California, San Diego
1998 - 2003
School's Degree in Reputable Universities
Professional Skills
- Excellent verbal and written communication skills, effective listening and presentation skills
- Effectively listen and communicate face-to-face and telephonically with management, employees, and guests, strong public relations skills
- Self-motivator with strong time management skills, and keen abilities to set and achieve priorities
- Strong leadership skills including mentoring, training and disciplinary action
- Strong people leadership and managerial proficiency creativity, planning skills, well and easily adapting to change
- Strong administration, problem-solving and organizational skills are valuable for this important position
- Excellent computer skills including Microsoft office- Word, Excel, Outlook required
How to write Executive Housekeeper Resume
Executive Housekeeper role is responsible for leadership, organizational, training, computer, english, housekeeping, basic, microsoft, hospitality, organization.
To write great resume for executive housekeeper job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Executive Housekeeper Resume
The section contact information is important in your executive housekeeper resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Executive Housekeeper Resume
The section work experience is an essential part of your executive housekeeper resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous executive housekeeper responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular executive housekeeper position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Executive Housekeeper resume experience can include:
- Effectively apply strong troubleshooting and problem resolution skills on a daily basis
- Strong leadership skills and results-driven; inspires, motivates and supports others to be their best
- Good communication skills in English (both written and spoken)
- Superior time management skills coupled with the ability to organize and prioritize
- Strong training, organizational and operational skills
- Proven ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
Education on an Executive Housekeeper Resume
Make sure to make education a priority on your executive housekeeper resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your executive housekeeper experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Executive Housekeeper Resume
When listing skills on your executive housekeeper resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical executive housekeeper skills:
- Communicate effectively with guests, to all other departments and interdepartmentally while working calmly and effectively in stressful situations
- Excellent English communication skills, both verbal and written is a pre-requisite
- Good leadership skills; Proactive
- Analytical skills and ability to prioritize works
- Positive démeanor with good communication customer service and relationship skills
- Effectively manages and monitors all order for the Department including all cleaning supplies and guest amenities, ensuring competitive pricing
List of Typical Experience For an Executive Housekeeper Resume
1
Experience For Franchised Executive Housekeeper Resume
- Is responsible for team members training and follow-up, passing on his/her know-how, behavioral skills, motivation and passion for the job
- Train employees to effectively execute responsibilities & understand policies and procedures
- Communicate effectively, fluently and pleasantly in English with guests and colleagues
- Be able to communicate effectively in writing, on the telephone and meeting situations
- Prior management experience in hotel rooms operations
- Input ideas and information to improving efficiency, productivity and enhancing the guest experience
- Possess advanced knowledge and experience in controlling expenses and payroll
2
Experience For Asst Executive Housekeeper Resume
- Two years previous housekeeping supervisor experience required
- Works with Purchasing department to spec new items, rebid current for maximum price effectiveness
- Previous Housekeeping management experience required
- Good knowledge in Housekeeping, Laundry and Public Area
- One year previous housekeeping supervisor experience required
3
Experience For Executive Housekeeper Salaried Resume
- Provide strong leadership to the Housekeeping team so that targets are met and exceeded for the hotel
- Previous experience in a 5 star International property as Executive Housekeeper/Housekeeping Manager
- Strong background in Housekeeping operations
- To ensure effective operation of the Housekeeping Department in line with rooms budget
- Experience in managing people - required
- Valid US Driver's License and acceptable driving record with ability to drive a company vehicle- required
- Strong Housekeeping Operational Knowledge
- Experienced in working with outside stakeholders
- Excellent understanding of WH&S, Risk Management
4
Experience For Shared Services Executive Housekeeper Manager Resume
- Ensure that an effective and complete training program is in use and that all associates are well trained and re-trained, as needed
- Working experience in a similar capacity
- Large property experience required
- Experience in Housekeeping Management
- Organize on-the job training and evaluate its effectiveness
- Contributes to the morale and team spirit of the hotel by maintaining effective relationships with resort colleagues
5
Experience For Housekeeping Manager / Executive Housekeeper Resume
- Five years or more of experience in a housekeeping department in a managerial role
- Experience, depending on education and career background
- Valid Driver’s License or the ability to obtain
- Have a valid drivers license and dependable transportation
- Experience in Supervisory/ Management
- Valid Colorado Drivers Licenses
6
Experience For Executive Housekeeper Manager Resume
- Possess strong problem solving abilities and able to make sound business decisions
- Leadership and management of a team of 50 (permanent and agency with seasonal fluctuations) ensuring effective payroll control
- Maintain a solid understanding of housekeeping and laundry supplies
- Creating and delivering training tools for all new hire and re-training during down time
- Overseeing and ensuring the training for housekeeping staff (housekeepers and janitors)
- Acting ethically in the handling, reporting and use of confidential information
7
Experience For Executive Housekeeper / Manager Housekeeping Resume
- Leading, motivating and mentoring your team
- Establishing a deep cleaning schedule for all guest rooms
- Creating an annual budget for labor, staffing guidelines and expenditures
- Training and implementing property™s emergency plan
- Hiring of individuals needed for the Housekeeping and Laundry Departments
- Ensuring compliance with Hotel standards including cleanliness, appropriate chemical safety and Workplace Health and Safety
8
Experience For Executive Housekeeper Keystone Resort Property Management Resume
- Allocating rooms and directing the team
- Monitoring labour costs and productivity according to occupancy levels
- Assisting with cleaning of public areas and accommodation suites
- Assisting in maintaining budget and labour costs
- Maintaining cleanliness of work areas and reporting of any hazards, faulty or damaged equipment to senior staff
- Coaching and counseling as needed to ensure the highest level of execution and performance by all staff members
- Liaising between front office and housekeeping departments
- Training, development and mentoring of supervisors
9
Experience For Executive Housekeeper Resume
- Managing Housekeeping pperations and budgets
- Attending and resolving guest complains
- Forecasting and purchasing of operational supplies and equipment based on consumption trends and financial constraints
- Conducting meetings, communicating regularly with peers and other departments
- Maintaining the Shangri-La standard of cleanliness in all guest rooms and public areas of the hotel and shopping complex
10
Experience For Franchised Executive Housekeeper Resume
- Understanding and ability to perform housekeeping related functions
- Reading, writing and oral proficiency in the Czech and English language
- Cleaning and maintaining the interior hotel premises
- Storing and issuing hotel linen and uniforms
- Scheduling background and knowledge of scheduling computer systems (e.g. Kronos, Infinium, Timeworks or other industry standard software)
List of Typical Skills For an Executive Housekeeper Resume
1
Skills For Franchised Executive Housekeeper Resume
- Strong leadership qualities, sound judgment, superior decision making, and problem-solving skills
- · Basic office skills, experience with personal computer & Microsoft Office, general office equipment and 10-key calculator
- Strong computer skills and knowledge in the front office functions of Opera and Microsoft Office
- Excellent computer skills (Microsoft, Opera, Edocs, FCS, Check EAM)
- Strong organizational skills & ability to work under pressure
- Experience managing, training, coaching, and motivating a team of direct reports to deliver an exceptional guest experience
2
Skills For Asst Executive Housekeeper Resume
- Demonstrated knowledge of and experience in cleaning and maintaining a 200+ resort style hotel including associated public spaces
- Housekeeping experience including management experience
- Supervises the day to day activities of housekeeping staff and provides staff with the skills training to provide value added service to customers
- Operation of an effective Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority
- Solid experience in managing in-house laundry plant is highly preferable
- Fair and firm management abilities with high influencing skills
- Hotel management experience with previous formal housekeeping experience
3
Skills For Executive Housekeeper Salaried Resume
- Experience managing in-house operated laundry operations
- Effectively implements new cleaning techniques, supplies and equipment
- Works effectively with the Engineering department on guestroom maintenance needs
- Trained in all housekeeping skills under a high standard
- Basic mathematical skills to prepare
- General computer skills, competent in use of hotel PMS applications is an advantage
- Use of math skills to complete inventories
- Strong and effective international team
- Computer literate with presentation skills
4
Skills For Shared Services Executive Housekeeper Manager Resume
- Reliable oral and written communication skills
- Exceptional guest service skills focused on a consistently high service delivery
- Experience in prior facilities management role
- Experience in a full-service hotel; Marriott-brand experience preferable
- Delegate effectively and follow up on achieved results
- Willingness to learn new skills and work hard
- Effectively lead teams
- Fostering effective communication amongst all associates within the Housekeeping team
- Ensuring effectiveness of training and performance evaluations of staff in the department
5
Skills For Housekeeping Manager / Executive Housekeeper Resume
- Maintaining a good working relationship with all departments
- Housekeeping/Supervisory experience in similar level of hotel e.g., 3 , 4 , 5 . 6
- Housekeeping/laundry/ Recreation experience in the hotel sector in a managerial or supervisory capacity
- Proven track record of scheduling, purchasing, inventory, cost monitoring, and fiscal accountability within a hotel housekeeping operation
- Experience in managing people required, including expertise in scheduling, managing room inventory, employee productivity
- Experience managing employees using a Collective Bargaining Agreement
6
Skills For Executive Housekeeper Manager Resume
- Experience teaching, supervising, and mentoring multilingual and multicultural staff
- Solid understanding of housekeeping and laundry supplies and pars
- Offer creative ideas for delivering the guest experience and achieving operational/financial targets
- Previous housekeeping experience required or equivalent training
- To ensure effective control of linen (i.e. receiving recording, storage, etc.)
- An efficient and effective inter-departmental routing system to keep Supervisory Staff informed (Pass-On-Logs, inter-office routing, SOP, etc.)
- A strong operator, versed in the Housekeeping field with eye for details and an innovative approach to operating principles
- At least two years hotel housekeeping/general cleaning experience
7
Skills For Executive Housekeeper / Manager Housekeeping Resume
- Proven track record in managing and motivating a large team
- Advanced Housekeeping knowledge gained by experience or formal training
- Experience purchasing linens and housekeeping supplies
- Previous housekeeping management experience, with thorough knowledge of all housekeeping procedures
- To ensure effective operation of the Housekeeping Department in line with Housekeeping Budget
- Experience managing a budget and labor expenses
- Previous experience of managing a department and Profit & Loss account
8
Skills For Executive Housekeeper Keystone Resort Property Management Resume
- Supply ordering and inventory management experience
- Housekeeping experience in 4 /5 international chain hotels
- Good understanding of English and Bahasa Indonesia
- On a daily basis, the Executive Housekeeper is to reinforce and demonstrate a positive Health & Safety attitude and working climate
- Experience in managing outsourced labor
9
Skills For Executive Housekeeper Resume
- Pre-opening or major refurbishment experience in a similar operation
- Housekeeping experience
- Experience working with diverse workforce
- At least three year’s cleaning experience
- Initiates and maintains effective communication within the Housekeeping Department and other departments
10
Skills For Franchised Executive Housekeeper Resume
- Preferably have an experience working at an equivalent hotel
- Possess a proven record of success in several or all of the following areas
- Previous experience managing a workforce of over 100 employees
- Hotel operations/housekeeping managerial experience in a major hotel resort complex
- Excellent working knowledge of Excel, Word, Outlook, and PowerPoint
- 3 – 5 years of successful experience in a housekeeping management position within a comparable hotel required
- Initiates and maintains effective communication between the housekeeping department and all other departments
- 2)Previous management experience in housekeeping operations of luxury hotel scale
List of Typical Responsibilities For an Executive Housekeeper Resume
1
Responsibilities For Franchised Executive Housekeeper Resume
- Strong communication skills to convey information to the team but also wider hotel teams
- Strong relationship management & leadership skills
- Helps employees improve their skills & provides support for career development
- Attention to detail and quality and guest-oriented. Leadership, Administrative skills, Well organized, Autonomous
- Is responsible for staff training and follow-up , passing on his/her know-how, behavioral skills, motivation and passion for the job
- Works effectively with Engineering Team on guestrooms maintenance needs
- Speak, read, write and understand the primary language(s) used in the workplace and communicate effectively
- Exceptional communication skills in English
- Operate computer systems, manage multiple priorities, be empathetic with staff as well as hold them accountable for performance
2
Responsibilities For Asst Executive Housekeeper Resume
- Developed organizational and administration skills
- Experience managing a housekeeping team
- Conduct daily housekeeping meetings. Assign tasks, projects and priorities to all staff members
- Create and maintains good working relationships within the department and with other departments such that a high level of morale is sustained
- An inspiring leader that develops immediate reports through effective communication and guidance
- Good knowledge in housekeeping operational and administrative
- Experience, depending on education and career background
- A proven ability to meet cleaning, quality and brand standards
3
Responsibilities For Executive Housekeeper Salaried Resume
- Management experience, with at least 3 years in housekeeping management
- Experience with hotel information systems
- Ensures host uniforms are in good condition and laundered as per resort standards
- Ensures all hotel linen is in good condition and laundered as per resort standards
- Work in a fast-paced, high pressure environment. Ability to shift and manage multiple priorities
4
Responsibilities For Shared Services Executive Housekeeper Manager Resume
- Adaptable to change. Understand and efficiently operate a computer
- Inspects storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair
- Possess ability to organize and prioritize tasks
- Two or more years of experience as Assistant Executive Housekeeper in proper of similar size and business volume
- Monitor and review the operation of the department and implement changes to improve efficiency and to enhance the guest experience
- To liaise with hotel’s contracted companies for pest control to ensure an effective program is constituted and maintained
- To ensure that all suites are checked prior to the arrival of guests for 100% readiness
- Schedules use of Arial lift rental for high dusting needs and effective use of rented lifts time on property
- Inspects all VIP guest rooms prior to arrival to ensure a high level of guest room cleanliness and appearance is prevalent
5
Responsibilities For Housekeeping Manager / Executive Housekeeper Resume
- Maintain good communication and work relationships within all departments in the hotel, and with external customers and suppliers
- Maintain good communication and relationships with units/rooms owners, and respond to their requests promptly and professionally
- Valid drivers’ license helpful
- Previous min 5 years Executive Housekeeper experience in an international 5-star hotel
- Front office experience would be an asset
- Proven ability to motivate and manage a large team
- Proven ability to successfully lead, train and motivate colleagues
6
Responsibilities For Executive Housekeeper Manager Resume
- Ensure that all Performance appraisals for review are completed, presented and returned to Human Resources AT LEAST two weeks prior to the review date
- Or more of progressive hotel Housekeeping Supervisory experience
- At least three years of experience in supervisory/management housekeeping position
- Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations
- Demonstrate and communicates key drivers of guest satisfaction for brand’s Target Customers
- Be able to prioritize and show initiative to complete tasks
- Be experienced as Executive Housekeeper
7
Responsibilities For Executive Housekeeper / Manager Housekeeping Resume
- Communication & Organization Effectiveness
- Or more of progressive hotel Rooms Management experience (typically with Hyatt)
- Full service hotel experience
- Five years experience in a similar position
- Exercise good judgment and solve problems
- To liaise with hotel’s contracted companies for pest control to ensure an effective programme is constituted and maintained
8
Responsibilities For Executive Housekeeper Keystone Resort Property Management Resume
- To ensure that all rooms are checked prior to the arrival of guests for 100% readiness
- Experience as a Manager/Executive Housekeeper at least 3 years in
- Previous 5 boutique hotel experience
- Experience with Windows, Word & Excel
- Upervisory experience in related industry
- Understand and efficiently operate a computer
- Excellent command on English Language
- Experience in a similar field
9
Responsibilities For Executive Housekeeper Resume
- Good communication and written English
- Experience in same or similar role in hotel or similar setting required. Hotel
- Five-Diamond and/or Five-Star Mobil hospitality experience
- Supervisory experience in hotel environment
- Previous supervisory experience in a major hotel/casino resort environment
- Experience, in similar position in over 120-room up-scale international class hotel
10
Responsibilities For Franchised Executive Housekeeper Resume
- Good command in English & Thai or Laos language
- Previous experience in similar capacity
- Hotel Management Experience
- Assisting the Director of Housekeeping in preparing the yearly Housekeeping expenses and payroll plan
- Preparing departmental operating and capital budget; participate in the hotel’s strategic planning
- Implementing internal cost saving initiatives to maximise productivity and minimise operating costs
- Talking. Hearing. Seeing
- Promoting a working culture based on Starwood and Sheraton values whereby associates can reach their full development and recognition
Related to Executive Housekeeper Resume Samples
Assistant Executive Housekeeper Resume Sample
Work Experience
• Ensure that all associates are hygienically clean with clean, complete uniforms
• Provide up-to-date job descriptions for all associates
• Immediate response to all guest problems and guest correspondence
• Ensure that lost and found articles are stored...
Professional Skills
• Strong interpersonal, problem solving abil...
• Demonstrated skills in leading and develop...
• Constantly demonstrates knowledge and use ...
Hotel Housekeeper Resume Sample
Work Experience
• This is a uniformed position, which requires that team member’s are in compliance with uniformed appearance standards while on duty
• Clean, sweep, mop, vacuum, sanitize and/or restock hallways, stairways, offices, food preparation or break areas, offsite areas, restrooms, public areas or other wor...
Professional Skills
• At least 6 months experience that demonstr...
• Cleaning includes lighting fixtures, ceili...
• Frequent pushing, pulling, bending and wal...
Housekeeper Resume Sample
Work Experience
• Unique benefits including free ski lift passes, discounted ECO bus passes, retail and food discounts, medical benefits and more!
• Mountain Ski Pass: Epic Pass!
• Free Ski or Ride Lessons a Month
• A Free night stay at the Lodge to get the full guest ex...
Professional Skills
• Strong interpersonal skills. Effective ver...
• Communication skills and strong interperso...
• Good computer skills and communication skills
Care Nurse Resume Sample
Work Experience
• Ensures that services provided to eligible members are within benefit plan and appropriate contracted providers are being utilized
• Determines appropriate utilization management of services requested
• Assists with implementation of healthcare initiatives in market
&nb...
Professional Skills
• Strong clinical skills, including an under...
• Maintains clinical skills by reviewing rel...
• Effective communication skills including b...
Nurse, Rn Resume Sample
Work Experience
• Determine member’s discharge status and identify and coordinate any additional needs and service that require ongoing Care Coordination services
• Recent (recent within the past 3-5 years) clinical experience in a hospital, LTAC, Rehab, SNF setting evaluating hospital benefit determination, medical...
Professional Skills
• Strong interpersonal, oral and written com...
• Demonstrate a proficiency in computer skil...
• Demonstrated critical thinking skills, abi...
Surgery Nurse Resume Sample
Work Experience
• Reviews laboratory data for abnormal or unusual results
• Work closely with the medical, nursing, and ancillary staff of the institution to provide quality and safe care. Continuity between ACC, CDU and specialty services is emphasized
• Assesses and assists with patient’s di...
Professional Skills
• Prior experience working in an Ambulatory ...
• Prior experience working in an ambulatory ...
• Recent Ambulatory Surgery experience; 2+ y...