Environment Management Resume Sample

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Dewayne Kuphal
980 Luigi Road,  Dallas,  TX
+1 (555) 506 1483

Work Experience

Environment Management Lead
03/2017 - PRESENT
Phoenix, AZ
  • Responsible for managing and delivery of all hosted client environments
  • Knowledgeable in the architecture of the software including the underlying databases, the implementation processes, the ongoing operational processes and the technical infrastructure requirements
  • The individual works with the a variety of work group resources including Platform Services, WAN/LAN, Datafacilities and the provisioning team to provide timely delievery of the client environments
  • Communicates with the client and works closely with the Project Manager to communicate dates of delivery
  • Experience in Healthcare or Technical Analyst/or Business Analyst with strong technical background with Microsoft environments
  • Provides level 3 systems support and communicates status via appropriate methods
  • Ensures systems of focus are monitored with appropriate alerting and automated recovery based upon standards and best practices
  • Diagnoses and resolves complex technical problems within distributed systems
Environment Management Engineer
07/2012 - 01/2017
San Francisco, CA
  • Defines and executes the tasks necessary to support externally managed projects in coordination with the project manager
  • Creates and maintains system documentation to aid in future troubleshooting
  • Automates and scripts the installation of software, deployment of applications, and automated recovery within the systems of focus
  • Performs analysis on systems of focus to ensure availability, accessibility, performance, and cost are appropriate
  • Building, maintaining and supporting application test environments
  • Creating, implementing and continually improving environment management processes, procedures and tools
  • Day-to-day vendor management activities
  • Building and maintaining good working relationships with Application Development, QA, business and other technical teams (GSO/GTI)
Environment Management
08/2009 - 02/2012
Detroit, MI
  • Resolution of issues escalated to level two by environment users and level one environment support analysts
  • Experience in working and managing Cloud applications
  • Experience in working and managing distributed applications
  • Experience with the Atlassian stack (JIRA, Confluence, Stash) and Jenkins
  • Experience with Linux/Unix, especially RHEL and configuring Linux systems
  • Experience with Data and file formats (XML, JSON)
  • Experience with Blueprint coding – Python/Node JS/Angular JS


Franciscan University of Steubenville
2004 - 2008
Bachelor's Degree in Computer Science

Professional Skills

  • Strong analytical and problem solving skills, coordination skills and ability to influence senior stakeholders
  • Experience in organizational and planning skills
  • Maintaining familiarity with architectural standards and vision, technical landscape, validation requirements and other aspects of GSK environment,
  • Working experience in Asia countries, with understandings of the country characteristics, cultures and work style, is an advantage
  • Experience in managing and leading technology resource
  • Has operated in roles facing off directly to senior stakeholders with a track record of successfully managing stakeholder relationships
  • Hands-on experience in developing environment builds with use of following or similar tools

How to write Environment Management Resume

Environment Management role is responsible for events, design, reporting, architecture, security, integration, training, credit, software, organization.
To write great resume for environment management job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Environment Management Resume

The section contact information is important in your environment management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Environment Management Resume

The section work experience is an essential part of your environment management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous environment management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular environment management position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Environment Management resume experience can include:

  • Strong verbal and written communication and presentation skills to communicate with all levels within the organization
  • Support adoption of Agile methodology and use prior Agile experience to assist in delivery transformation
  • Experience facilitating meetings with technical teams and management
  • Owns and drives the effective governance of the Project, ensuring that Bank technical, risk and other standards and compliance requirements are met
  • Good working knowledge of License management and code management
  • Demonstrable evidence of working well in virtual teams across a range of disciplines and locations

Education on an Environment Management Resume

Make sure to make education a priority on your environment management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your environment management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Environment Management Resume

When listing skills on your environment management resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical environment management skills:

  • Experience of IT architecture and infrastructure. Good understanding on Infrastructure technologies, e.g. VMWare, Oracle, Linux, JBoss
  • Maintaining deep understanding of the key technologies to enable effective impact assessments of any proposed changes or design choices,
  • Demonstrable experience of working within an ITIL service management framework across a global delivery model covering large mixed enterprises
  • Experience of Cloud and on premise environments, including automated provisioning
  • Experience in working and managing HOST applications an asset
  • Experience in mobilization / initiation / planning in addition to management of established services

List of Typical Experience For an Environment Management Resume


Experience For Environment Management Lead Resume

  • Experience with incident and change management
  • Regional people management activities
  • Regional vendor management activities
  • Work with the Environment Team Manager to create, implement and improve Environment Management processes and procedures
  • Take ownership of implemented processes and procedures and be responsible for their day-to-day administration

Experience For Infrastructure Environment Management Administrator Resume

  • Work with the Environment Management Team Manager on strategic ‘environment improvement projects&#8217
  • Manage small environment improvement projects
  • Be required to escalate to the Environment Management Team Manager any issues encountered that could affect deliverables of the Environment Management Programme
  • Act as the APAC lead for the Environment Management Team (comprised of India based FTE and Vendor staff)
  • Work with technical experts from GTI and TI to ensure environments have the required level of infrastructure support
  • Works with Product Owner to control the Programme/Project scope
  • Responsibility for identification and management of Project RAIDs and initiating timely corrective actions and escalating appropriately to senior management/stakeholders

Experience For Environment Management Engineer Resume

  • Experience of managing all day to day requests for changes to the development, testing and production environments
  • Experience of supporting complex, multi-stream application environments
  • Experience of working the multiple customers as well as vendor teams
  • Experience in Service Management/ Environment Management, Capacity Management, Deployment and Release Management
  • Experience in build, configuration and support environments across varied technology areas

Experience For Software Environment Management Analyst Resume

  • Service transition to run the bank with full compliance and handover
  • Lead the team responsible for the management, maintenance and support of Barclaycard Code Management capabilities and solutions that support the delivery of business/operational services that enable the rapid development and deployment of products and features, meet technical and business requirements and adhere to Group IT Strategies and Policies
  • Experience of the systems development lifecycle, as well as a strong understanding of all stages of a project lifecycle and delivery approaches with appreciation of the Application Test life cycle
  • CI tools (TeamCity/Jenkins)
  • Experience in Leadership and the management of environment in large multi-platform financial infrastructures including (Mainframe & Authorization solutions processing high volumes of transactional throughput, UNIX both physical and virtual, including Cloud (aPaas/Iaas) delivering customer and front agent presentation layers, telephony delivering call centre operations, Mobile banking technology)

List of Typical Skills For an Environment Management Resume


Skills For Environment Management Lead Resume

  • Ensures the Scrum team/Project resource plan is maintained with appropriately skilled and experienced individuals
  • Previous experience of transforming environment management delivery
  • Experience in managing a suite of environments and associated tools, methodologies and approaches
  • Experience in Oracle DB and SQL/PLSQL development
  • Experience with automated release platforms

Skills For Infrastructure Environment Management Administrator Resume

  • Experience with version control tools (SVN)
  • Strong stakeholder management, ability to influence organization direction and outcomes
  • Hands on experience with a variety of technologies. Mainframe, midrange and / or distributed systems considered
  • Experience with at least one ODBC, preferably Oracle
  • Mainframe environment management experience
  • IBM Z Series mainframe experience
  • Leading and confirming definition of environment strategy and plans,

Skills For Environment Management Engineer Resume

  • Providing direction to the project team – supporting transition to scrum-driven team approach
  • Understanding of MS SQL databases
  • Liaising with all partners to establish the environment needs throughout the system development lifecycle,
  • Working knowledge of source control, build and deployment technologies and processes
  • Woking knowledge of source control, build and deployment technologies and processes

Skills For Software Environment Management Analyst Resume

  • Working with the Environment Support global team manager to create, implement and improve Environment Support processes, procedures and tools
  • Acting a point of escalation for users of the environments supported by the Investor Services Environment Support team
  • Automating the support of our application test environments
  • Maintaining expertise on evolving Platform capability,
  • Collaborating with multiple partners (internal and external) to ensure that the environments are provisioned with the necessary data and capacity required,
  • Keeping relevant technical documentation up to date (as agreed with IT Asset Owner),
  • Communicating the environment strategy and deliverables

Skills For Production Services Lead-environment Management Resume

  • Definition of Project approach and deliverables, focussing on Agile transitioning without detriment to existing deliverables
  • Setup Environment management processes and facilitate approvals of the processes. Coordinate changes to the environments, including patching
  • Define KPI for the environment management services and status and progress monitoring and reporting
  • Demand forecasting and capacity planning in both production and non-production environments
  • Owns and drives Project planning/Agile-based planning
  • COBIT, or similar process framework certification or formal training
  • Support complex, multi-stream application development, testing and production environments

Skills For Devops Environment Management Specialist Resume

  • Manage all day to day requests for changes to the development, testing, production environments,
  • Use of Enterprise Quality Center as a defect tracking tool
  • Geneos Monitoring (Active console/Gateway/Dashboard)
  • Previous Expertise in Credit Cards applications including TSYS an asset
  • Previous Banking knowledge an asset
  • Be responsible for administering the team Sharepoint site and diary
  • Experience of working in an ITIL environment required (ideally within the banking sector) with ITIL V3 qualification to at least Foundation level (or similar industry standard Service methodology) and preferably intermediate or expert qualification

Skills For Specialist, Environment Management Systems Resume

  • Experience in owning environment management practises and processes, implementation and tools E.G. but not restricted to ServiceFirst, Atomic or similar products
  • Experience in design, build and provision of end to end solutions for environment management systems
  • Thought leadership and technology innovation
  • Experience in applying continuous service improvement, baseline and measurement of service, implementation of toolsets to standardize methods and centralize artifact repositories. An understanding of ITIL Configuration management, Asset tools and products (ServiceFirst) and automated data discovery
  • Experience in delivering change into ITIL based organizations with experience of full service operations lifecycle preferably using PRINCE or other industry practice
  • Experience in transformation of workflow from Waterfall to Agile on services re-architected from Physical to Cloud hosted
  • Previous experience in organizational transformation

Skills For CIB Investor Services Custody & Fund Services Environment Management Analyst Resume

  • Ensuring that the environments required to support the Development, Testing, Training and Usage of Veeva and the associated integration applications are in place to support the multiple annual releases,
  • Manage and own the environment plan to meet the demands of the solution and service delivery projects
  • Deliver environment build, manage configuration activity and enable support environments across various technology areas
  • Define process around the Environment life cycle management based on ITIL processes
  • Develop and manage the processes for tracking releases, upgrades and changes to the development and test environments working with the test team and technical services teams
  • Manage the test environment configuration, deployment and test activities required to provide a stable test platform working with the Test Manager, including the reuse of environment when testing is complete
  • Proactively provide demand and capacity planning in conjunction with Capacity Management

Skills For Environment Management Analyst Resume

  • Support continuous improvement initiatives (keep abreast of industry trends, implement best practice, evaluate new tools and techniques, automate processes, lead Proof of concepts in various Test Environment Management Solutions, and upgrade underlying technologies)
  • Coordinate with different teams (Application Development teams, Service Management teams, Middleware team, Infrastructure team, DBA Team, etc.)
  • Participate in key project stakeholder meetings to gather requirements for environments Liaison and critical decisions
  • Maintain environment configurations (CMDB)
  • Sharepoint administration and / or development
  • Knowledge of environmental control practices and procedures
  • Environment Management Technical Service Coordinator
  • Ensures delivery of the platform and service meets business need and that acceptance and handover to business as usual are managed against agreed acceptance criteria
  • Ensuring that project delivery and methodology align to fulfil the vision and benefit realization agreed with project stakeholders Ensures Programme/Project/Project status reporting is accurate, informative and timely. Intervene wherever gaps in the Programme/Project are identified

Skills For VP Environment Management Resume

  • Manages several suppliers in line with agreed contractual obligations, milestones and quality standards. Also manages vendor/selection process in relation to your Project
  • Environment Management – all infrastructure used by the department fall within the team’s responsibility. We liaise with Technology Infrastructure Services to ensure the Environments are running optimally and issue-free, and that we work around maintenance events to ensure minimal impact to the department
  • Capacity Management – we own the full hardware lifecycle; provisioning, capacity and performance analysis (using tools we’ve implemented) and decommissioning
  • Experience in IT related field
  • Experience in an Operational / Service Management role
  • Experience with IBM Application Servers 7.x/8.5x Architecture and Environment Setup
  • Good awareness or certifications in ITIL framework and ISO20000

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