Director, Technology Resume Sample

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Juliet Baumbach
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Work Experience


Director, Technology
09/2017 - PRESENT
Detroit, MI
  • Creating and producing complex information architecture designs and implementation plans
  • Providing information technology leadership by understanding business imperatives and regulatory demands
  • Identifying business and technical areas of risk and leading the risk mitigations planning for identified risks
  • Recommending, developing and facilitating technology solutions that balance ideal with practical considerations of the business unit
  • Strong understanding of Retail Banking systems and solutions
  • Strong understanding of Commercial Lending systems and solutions
  • Strong understanding of Branch, Teller, ATM, Customer Care Center operations
  • Participate with senior business partners in transforming strategic plans into high level IT initiatives; provide a vision for how technology can enable current and future business opportunities; manage and drive the corporate governance process
  • Lead, and oversee the project management lifecycle from conception through completion that includes assessing business requirements, scoping and planning projects and initiatives, budgeting, forecasting, tracking and reporting project status, managing deliverables, and assessing customer satisfaction
Director Technology
05/2011 - 07/2017
Dallas, TX
  • Responsible for the development of best practices and guidelines for existing or new technologies within responsible area(s)
  • Reports to executive management on major accomplishments, issues and concerns
  • Plan and manage the unit's budget; approve expenditures or budget transfers
  • Manage daily activities and tactics associated with one or more vertical infrastructure teams outlined in the summary
  • Assign personnel to projects, direct activities and evaluate work of staff
  • Identifies team goals, objectives, priorities, and activities to be accomplished consistent with department goals, and objectives; develops strategies for the successful achievement of those goals
  • STRATEGIC PLANNING – 20%
  • Provides strategic direction and oversight for common infrastructure technologies and service lines that span multiple technical teams
Director, Technology Services
07/2005 - 11/2010
Los Angeles, CA
  • PROJECT MANAGEMENT – 20%
  • Forms and manage crisis teams of technical and non-technical staff to resolve problems where downtime or service interruption is occurring or is imminent
  • Cross-team collaboration efforts that center on infrastructure problem management and problem trending, release management and project management
  • Keep abreast with the overall market development, competitor’s initiatives and technical developments within the industry
  • Interfaces with key Information Technology (IT) solution vendors; develops strategies and facilitates performance measurement plans to optimize vendor and associate performance and outcomes
  • Develops Technology Plan and Forecast for an enterprise application, enterprise-wide tool, infrastructure, or a center or domain that is equivalent in scope and complexity
  • Manages a domain or suite of applications (or the equivalent capital and/or level of responsibility)
  • Oversees strategic planning, budget development, and management for a single large or multiple cost centers, contract compliance, and any necessary integration of government regulatory requirements
  • Ensures disaster recovery and business continuity plan are implemented, monitored, and updated on a recurring basis. Delivers and supports system solutions that support the operations of their functional areas on a 24x7x365 basis

Education


Furman University
2001 - 2005
Engineer's Degree in Computer Science

Professional Skills


  • Excellent client service abilities, including strong presentation skills, from conception of a story or pitch to delivery in board rooms
  • Exceptional communication and organizational skills, with the ability to translate between technical and business groups with compelling presentation skills
  • Assertive Communication skills combined with Incident Call Leadership skills
  • Excellent skills, knowledge and experience in digital communication
  • Strong interpersonal skills in networking with external customers as well as Praxair’s applications and R&D functions
  • Excellent organizational, supervisory, communication, collaboration and analytical skills
  • Excellent analytical skills and ability to learn quickly

How to write Director, Technology Resume

Director, Technology role is responsible for leadership, business, analytical, technical, technology, organizational, presentation, development, interpersonal, software.
To write great resume for director, technology job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Director, Technology Resume

The section contact information is important in your director, technology resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Director, Technology Resume

The section work experience is an essential part of your director, technology resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director, technology responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director, technology position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Director, Technology resume experience can include:

  • Participates in the development of enterprise-wide installations, upgrades and process changes, ensuring the vision is communicated, supported, and implemented in a timely manner
  • Solid client service, communication, time management, leadership, analytical and problem-solving skills
  • Experience in B2B industry and prior P&L responsibility; Experience managing outside vendors and technology project implementation
  • Solid communication, organizational and project management skills are required
  • Proven maturity, judgment, negotiation and analytical skills
  • Be responsible for the growth of the Engineering team – including individuals’ career growth, skillset development, and hiring the right resources

Education on a Director, Technology Resume

Make sure to make education a priority on your director, technology resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director, technology experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Director, Technology Resume

When listing skills on your director, technology resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical director, technology skills:

  • Creative and strategic thinking, strong negotiation skills, in-depth analytical skills, and the ability to take a long-term perspective
  • Excellent analysis skills with proven experience translating business processes into system requirements and workflows
  • Excellent interpersonal, Communication, presentation, and collaborative skills to work effectively with teams throughout organization
  • Excellent problem-solving skills with strong attention to detail
  • Progressive RD&E experience in the Consumer Packaged Goods (CPG), Fast Moving Consumer Goods (FMCG), or Chemical Manufacturing industry
  • Excellent verbal and written communication skills, including the ability to convey complex technical concepts in a simple and concise manner

List of Typical Experience For a Director, Technology Resume

1

Experience For Director Technology Resume

  • Solid information technology experience including integration of multiple platforms, operating systems, servers and applications
  • Demonstrated skill as a change leader for driving and managing change
  • Think strategically and creatively, and communicate effectively in a fast moving, rapidly growing area
  • Proven Profit & Loss (P & L) experience selling technology, engineering services, equipment, software, automation, etc. is required
  • Align all stakeholders on technology strategy, business priorities and approach in order to ensure effective and efficient development
  • Helping to grow enterprise architecture and software engineering teams for a consulting agency or a mix of private firm/consulting firm experience
  • Developing and maintaining an effective and robust control environment of the IT network and system operations
  • Understanding and experience of the testing lifecycle
  • Seeking someone with experience and ability to manage a staff of 10+ direct, indirect reports
2

Experience For Senior Director, Technology Resume

  • Experience specifying technical offerings and/or processing engineering services required covering Feasibility Studies and Basic Engineering Design Packages
  • Significant experience working in different geographies establishing an understanding of different working environments
  • Progressive experience leading and developing high performance teams
  • Experience in supporting a medium to large sized multi-platform processing environment
  • Progressively responsible technology management experience in an ecommerce organization, including management of high-performing teams
  • Experience working on dynamic web applications and working on eCommerce applications
  • Leadership experience, mentorship and technical expertise to successfully direct a high performing and engaged engineering team of FTEs and contractors
3

Experience For Director, Technology Services Resume

  • Demonstrable business development experience within the local Consulting Engineering environment
  • Experience in related field (i.e. Information Technology, Engineering, project management) or academic equivalent training or projects
  • Strong project planning and organizational abilities with history of managing complex requirements
  • Strong preference of working knowledge in Corporate and Mortgage Banking industry, technology platforms and regulations
  • Experience working with social API’s Facebook graph and Twitter streaming API
4

Experience For Director, Technology Solutions Resume

  • Experience managing multi-location distributed engineering teams
  • Set and drive strategic technology direction, technology roadmap, goals and priorities for the mid-core studios and development teams
  • Strong networker across Burson-Marsteller, engaging in productive exchanges with colleagues to promote knowledge sharing and business opportunities
  • Evaluate customer authentication policies and identify alternate technologies to improve the customer experience (e.g, KBA, Voice Bio-Metrics)
  • Leverage extensive experience in Agile to deliver new capabilities in a timely manner
5

Experience For Director Technology Solutions Resume

  • Understanding of core networking technologies including BGP/MPLS, MEF, DWDM, Network OAM, etc
  • Understanding of design thinking principles and ability to implement
  • Working knowledge of IT infrastructure, various technology platforms, and vendor solutions
  • Bring a technology-informed continuous learning culture to the office and region through internal talks and events
  • Ongoing delivery and re-engineering for the integration of major new solutions within DLP and WDAT solutions landscape (legacy modernization)
6

Experience For Senior Director, Technology Partners Resume

  • Engineering and software development background
  • Partnering with hardware and software vendors to ensure that near-term and long-term business needs are met; and
  • During investigation period, makes timely decisions to escalate the issue in predefined support chain of command
  • Developing multi-year development plans and roadmaps
  • Managing resources to meet goals and objectives
  • Marketing Automation platforms like Marketo, Eloqua
7

Experience For Director Technology Services Resume

  • Understanding of browser compatibility issues and platform characteristics
  • Working knowledge of DCM, Sizmek, Atlas, Innovid, MediaLets, or other ad servers
  • Lead the marketing and selling of the Company’s Technology services in Western Canada and develop opportunities for cross-selling all market segments
  • Develop the People Technology team through stellar hiring, coaching, and creating an environment that embraces diversity and continuous growth
  • Intrapreneurial, with a passion for taking initiatives and building something great
  • Lead and drive engineering of a world class data technology platform including
  • Consistent track record of delivering and operating large-sized internet-scale software systems
  • Lead teams serving clients across industries while demonstrating executive presence with high level client counterparts
8

Experience For Associate Director, Technology Programming Resume

  • Schedule and participate in coaching and mentoring sessions with your team and individually
  • Knowledge of Continuous Integration and Continuous Delivery tooling and security scanning tools
  • Ensure systems have high availability and performance, responsibility for building KPIs and managing service level agreements
  • Support the team in delivering data solutions that are robust, high-performing, secure and that meet the needs of the business
  • Engage and deploy team resources to eliminate roadblocks in technical delivery as well as addressing challenges that arise during product delivery efforts
  • Works with LOB support teams, System Monitoring and other technical teams to establish early detection conditions requiring incident management services
9

Experience For Director, Technology Partners OBT Resume

  • Manages LOB Pods and is responsible for hiring, training, and overall performance of LOB Pods
  • Partners with LOB IPS teams to understand upcoming changes, future enhancements, and recurring issues
  • Willingness/ability to work off-shifts (evening, night-time, weekend) and to support and/or lead Incident Command during critical events
  • History of hiring and developing teams
  • Serve as the overall project lead on both large and small computer forensic engagements including dealing directly with clients
  • Knowledge of the Financial Services industry, including a thorough understanding of critical operations, and key technology drivers
10

Experience For Director, Technology & Activation Group Resume

  • Track record of innovative, forward thinking, out of the box approach to problem solving
  • Adept in establishing and maintaining relationships to utilize a wide network of contacts to drive results
  • Be familiar with implementing machine learning frameworks such as TensorFlow, Pytorch, Caffe, PredictionIO, and MXNet
  • Works closely with the business to understand their requirements from technology perspective. Accountable for successfully managing customer expectations
  • Assists in preparing annual budget and establishing controls to stay within the approved budget. Monitors performance against approved budget. Participates in the monthly budget review process with Finance to ensure compliance

List of Typical Skills For a Director, Technology Resume

1

Skills For Director Technology Resume

  • Develop and manage the delivery team and effectively organize around skills and business priorities
  • Demonstrated cloud experience or 3 years of demonstrated AWS experience
  • Team leadership experience leading globally distributed small and medium sized teams including people including managerial experience
  • Demonstrated experience leading and motivating teams
  • Strong problem solving abilities along with a passion for innovative & cost-effective solutions
  • Manage and prioritize multiple tasks and projects and assist/advise your engineers in establishing appropriate priorities
  • Define & communicate the processes, roles and responsibilities and ways of working necessary to effectively implement our technology solutions
  • Empower team members with the knowledge and skills to become the go-to advisors on tech and competition in Brussels
2

Skills For Senior Director, Technology Resume

  • Demonstrated cloud leadership or 3 years demonstrated AWS leadership
  • Communicate effectively both up and down the employee chain
  • Exceptional listening skills, with an ability to ask the right questions and uncover hidden insights
  • Work effectively with technology partners and external vendors, ensuring the appropriate measures and controls are in place to drive optimum performance
  • Proven team leadership and management experience, with the ability to inspire teams and enable team members’ career growth
  • In a dynamic business environment with at least 7 years of experience in technology-focused roles, and 5 years of people management experience
  • Understanding of floodlights and/or experience with site-side analytics (GA, Adobe Site Catalyst)
  • Lead the collaborative, dynamic planning process – prioritizing the work that needs to be done against the capacity and capability of the team
3

Skills For Director, Technology Services Resume

  • Highly experienced in programming within the frameworks of and customizing PHP/MySQL based content management systems (WordPress and Drupal)
  • Experience in a consulting or client-facing role in large organisations
  • Experience leading global teams responsible for providing subject matter expertise of platform and application architectures
  • Experience in migrating legacy solutions to cloud / open source platforms
  • Five (5) years experience in management or leading cross functional teams
  • Demonstrates deep technical understanding of the application setup and the platforms/technologies on which the applications executes
4

Skills For Director, Technology Solutions Resume

  • Experience in leading multiple Scrum teams thru Agile practice
  • Experience working with distributed teams across various time zones, and countries
  • Experience leading large scale technology teams
  • Experience managing vendors offshore and onshore
  • Be team-oriented, placing priority on the successful completion of team goals
  • Directs work of Incident Management/AMT, Communication Specialist and System Monitoring specialists as required to effective manage an incident
  • Project experience in the following development methodologies
  • Proactively identify and document process improvement opportunities, using proven industry best practices
  • Extensive experience designing high scale, highly transactional, high performance, highly available systems and robust applications
5

Skills For Director Technology Solutions Resume

  • Experience of working to an Agile methodology
  • Experience of managing the delivery of multiple projects simultaneously
  • Experience building technology teams
  • Experience managing technology teams
  • Experience managing executive level business customer/partner relationships
6

Skills For Senior Director, Technology Partners Resume

  • Strong understanding of client’s culture, organization, and business processes
  • Experience with Agile engineering practices
  • Direct people management as well as experience managing offshore/vendor teams
  • Hands on programming experience
  • Experience with one or more agile development methodologies like SCRUM
  • Experience with enterprise agile delivery models like SAFE
7

Skills For Director Technology Services Resume

  • Work directly with Master Data’s customers and their technical resources to ensure successful delivery of prioritized technology projects
  • Able to successfully communicate business value of Virtustream solutions and demonstrate technical ideas to executive and technical and audiences
  • Balance priorities from customers, suppliers and business owners in the overall Expedia travel space
  • Experience with front-end frameworks and technologies such as JavaScript, JQuery,
  • Extensive experience (10-12 years) in a consultancy, EU institutions, trade association or in a corporate role
8

Skills For Associate Director, Technology Programming Resume

  • Expertise across EU policy issues, with a strong focus on tech and competition issues
  • Excellent spoken and written English, other European languages are also an important asset
  • Previous experience in the digital technology field, and on-line/mobile music or
  • Experience in enterprise architecture, design patterns and implementation of custom developed solutions (and/or product integration projects)
  • Experience in the Financial Services / Insurance / Fintech or a related industry
  • Hands-on experience with Development in AWS or other Cloud environments very helpful
  • Experience in Agile systems development
9

Skills For Director, Technology Partners OBT Resume

  • Experience in infrastructure operations
  • Experience in Strategy Development
  • Experience in People Management
  • Experience within a similar role
  • Experience with teams management
10

Skills For Director, Technology & Activation Group Resume

  • Previous experience in management of software development teams (internal and external)
  • Strong time management and the ability to be nimble in a fast-paced environment
  • Manage a team of skilled software developers
  • Skilled in IT architecture and design
  • Experience with Agile/Scrum, DevOps and continuous delivery
  • Skilled in Cloud based development (AWS) and security
  • Multi-domain security experience

List of Typical Responsibilities For a Director, Technology Resume

1

Responsibilities For Director Technology Resume

  • Manage and prioritize multiple tasks and projects and assist/advise your team in establishing appropriate priorities
  • Mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function
  • Actively identifies ambiguity and effectively mitigates anticipated program risks
  • Effectively bridge gap between customer’s Business and IT organizations
  • Effectively positions Market Unit and cross-Market Unit offerings within GC Avanade sales channel
  • Demonstrated experience with Hadoop, Spark, Storm or Talend
  • An effective leader, demonstrated ability to influence without control in a large complex environment
2

Responsibilities For Senior Director, Technology Resume

  • Prior management experience
  • IT experience with at least 3 years’ experience in a management or leadership role of engineers
  • Strong experience with algorithms and data structures, multi-threading, concurrency, caching and scalable/distributed systems
  • Skilled at pre-empting client’s challenges with the ability to lead the team to continually bring creative & fresh thinking to clients
  • Proven track record of success leading high functioning technology teams in developing innovative products
  • Experience with capacity planning, system administration, network security, ITIL fundamentals, service design, service engineering, and team leadership
  • Experience working with and leading offshore teams
  • Proven track record of delivering and operating large-sized internet-scale software systems
3

Responsibilities For Director, Technology Services Resume

  • Experience leading technology organizations to deliver large scale software and data solutions with increasing levels of responsibility
  • Demonstrated track record of driving successful, measurable outcomes
  • Relevant technology experience in the government contracting space
  • Demonstrated success managing remote project teams
  • Experience leading global distributed team of > 50
  • Experience managing multiple, simultaneous, significant information security related initiatives
4

Responsibilities For Director, Technology Solutions Resume

  • Provides guidance to Market Unit sales leads to identify high priority client segments and appropriate sales strategies
  • Demonstrated success leading remote project teams
  • Experience with either of Tableau/Microstrategy/Qlikview implementation is required
  • Experience working in an managing a call center technology platform
  • Experience interacting with and advising mid to senior-level management
  • Build strong client relationships and facilitate client workshops and meetings
5

Responsibilities For Director Technology Solutions Resume

  • Experience in setting organizational objectives that are quantifiable and achievable and communicate those objectives to the EWE team and partners
  • A proven track record of delivering solutions in a fast-paced agile environment
  • Experience with big data environments and cloud technologies would be highly regarded
  • Experience as a Technology leader within a similar environment
  • Experience of enterprise .NET technologies, frameworks, libraries and tools
  • Enterprise enterprise project management/sales/business development/channel experience
  • Extensive experience with design concepts, development frameworks, and SOA architectures
  • Knowledge and experience with agile/iterative and object-oriented methodologies, notations, and processes
6

Responsibilities For Senior Director, Technology Partners Resume

  • Directs the preparation, review and consolidation of business plans and budgets for strategic IT initiatives
  • Hands-on experience with Development in AWS or other Cloud environment very helpful
  • Strong written and spoken communication
  • Lead on new business development, demonstrating performance in growing clients organically, responding to requests for proposals and leading pitches
  • Ensures quality outcomes for clients, managing/mitigating issues, and intervening on high-criticality escalations
  • Proactively developing and growing senior and C-suite level client relationships, and acting as a trusted advisor
  • Deliver projects and products using the appropriate agile management methodology, learning & iterating frequently
  • Raise accountability by escalating issues in a timely manner and creating and maintaining detailed documentation
7

Responsibilities For Director Technology Services Resume

  • In leading engineering teams with growing responsibility
  • Manages Market Unit budget against goals and metrics, providing forecasting and sales pipeline analysis to leadership
  • Masters the detail of complex issues, providing strategic advice on challenging and novel topics
  • Manage the direction of the Vulnerability Management team, giving leadership to the team and developing staff
  • Identify, propose and influence business solutions, including negotiating deliverables and requirements across multiple internal customers or organizations
8

Responsibilities For Associate Director, Technology Programming Resume

  • Implement and enforce Agile best practice across Product Owners / Scrum Masters team (Standups, Sprint Planning, Retrospective, Demos, Backlog Grooming)
  • Support marketing, people management and hiring efforts
  • Support the enhancement of Sapient Global Markets’ technology domain, marketing, people management and hiring efforts
  • Attract, recruit and foster top talent, providing coaching and appropriate career opportunities to talented team members
  • Provide inspiring leadership and management of teams that include; Development, Test, TPM and Engineering functions
  • Develop mission-based, strategic technology roadmaps for strategic planning and systems acquisition decisions balancing cost, performance, schedule, and risk
9

Responsibilities For Director, Technology Partners OBT Resume

  • Navigate a rapidly changing landscape, while handling multiple responsibilities
  • Invest in, nurture, and grow over time the engineering and technical leadership strengths across all mid-core locations
  • QSA, CISA, CISSP other relevant qualifying certifications
  • Track record of campaign development and successfully influencing policy
  • Support the development of Interactive Troubleshooting Guides (ITG's) with the full capabilities of Oracle Knowledge Management Answerflow
  • Explore Artificial Intelligence and Machine Learning capabilities that can be applied to critical support tools
10

Responsibilities For Director, Technology & Activation Group Resume

  • Oversight for all next generation R&D, proof of concept trials, and any other future looking development and strategy work
  • Design policies, governance structures, dashboards, and training
  • Monitor security vulnerabilities and hacking threats in the network, host systems, and databases
  • Oversees the development of strategic technology plans and budgets, directing the lifecycles of systems and services across the assigned portfolio
  • Work hand in hand with R/GA’s other disciplines, from Consulting to Analytics to Design, to establish unified product and technology roadmaps for clients
  • Hands-on building of solutions and prototypes
  • Establish common foundations for: data exchange, monitoring, digital readiness, alignment within WDAT “parks-as-a-platform”

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