Director, Management Resume Sample

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Work Experience

Director, Market Management
02/2018 - PRESENT
Los Angeles, CA
  • Experience in the Financial Industry, preferably within Wealth Management
  • Strong sales management and leadership skills to ensure the highest service standards and appropriate resources are made available to the Bank’s highest value clients
  • Work collaboratively with other stakeholders for the benefit of the Bank’s clients
  • Participates in both short and long-term planning for all aspects of the Company’s operations and growth
  • Ensures thorough clinical study feasibility and appropriate distribution of studies to consortium sites. Develops,
  • Understand deal measurement criteria to meet client’s goals
  • Key Relationships: VP GMM, Regional Brand General Managers/VP’s
  • Reports To: Senior Director, GMM, APAC
Director, Alliance Management
12/2011 - 01/2018
Boston, MA
  • Ensuring all Ionis Pharmaceuticals business objectives related to assigned alliances are achieved
  • Organizing and leading successful joint governance committee and project team meetings
  • Establishing trust and effective relationships with partner company between key team members
  • Ensuring roles, responsibilities, and obligations are understood and maintained throughout the duration of each alliance
  • Partnering with finance to ensure accurate forecasting of financial milestones
  • Partnering with corporate communications and investor relations for internal and external messaging related to programs and timing of public disclosures
  • Partnering with legal and senior management to effectively resolve alliance issues
  • Potentially expanding current alliance to new programs, therapeutic areas, or renegotiating current terms
  • Extensive experience in fiduciary services, including people management responsibilities
Director, Site Management
05/2007 - 07/2011
Houston, TX
  • To hold a relevant professional qualification and receive Table A certification by the appropriate regulators
  • Possess experience in interpersonal / leadership / team building and networking
  • Participate in continuing educational opportunities to maintain or enhance skills and abilities, and ensure that the individual knowledge and understanding of RBC’s global business remains current
  • Articulate with ability to develop and deliver presentations at Board level
  • Responsible for the oversight and management of an assigned group of TIAA Wealth Management Advisors. This includes compliance and the principal review of the Advisors’ recommendations
  • Hire, coach and motivate a team of Wealth Management Advisors to achieve and exceed the territories’ client service benchmarks and sales goals
  • Ensure Advisors are utilizing TIAA’s broad range of resources, including estate planning, portfolio management and insurance planning
  • Assist the Wealth Management Regional Vice President in charting strategy and direction for the territory Develop and maintain a good understanding of TIAA’s competitors within the territory
  • Prepare various RFP’s & level for vendor and contractor services for the complete project


Strayer University - Prince George's Campus
2002 - 2006
Bachelor's Degree in Business

Professional Skills

  • Strong strategic thinking and strategic influencing skills
  • Hiring, mentoring and managing a team of project managers of varying skill and experience levels
  • Experience working in a fast paced ever changing and challenging environment. Ability to be flexible and update strategy accordingly
  • Capability to work under pressure while prioritizing competing deliverables
  • Progressive experience in managing geographically dispersed organizations, ideally in the hospitality or travel industry
  • Professional experience with increasing responsibility and impact
  • Extensive relevant clinical research experience in a pharmaceutical company/CRO

How to write Director, Management Resume

Director, Management role is responsible for leadership, business, presentation, analytical, interpersonal, travel, digital, building, technical, communications.
To write great resume for director, management job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Director, Management Resume

The section contact information is important in your director, management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Director, Management Resume

The section work experience is an essential part of your director, management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous director, management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular director, management position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Director, Management resume experience can include:

  • Leader with strong motivational and energizing skills
  • Demonstrated ability to identify, prioritize and resolve key partnering issues
  • Work and communicate (verbally and in writing) effectively with peers and
  • Experience working in a flexible, fast paced ever changing and challenging environment
  • Has had measurable experience working with and coordinating the needs of multiple customers; both internal and external
  • Proven track record of alliance management, consensus building and conflict management in challenging or difficult situations

Education on a Director, Management Resume

Make sure to make education a priority on your director, management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your director, management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Director, Management Resume

When listing skills on your director, management resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical director, management skills:

  • Excellent organizational, analytical and planning skills with great attention to detail
  • Advanced working skills in Microsoft Excel and PowerPoint
  • Effective at building relationships, collaborating, and influencing a broad stakeholder population across organizations
  • Background and experience with audit and risk practices, as well as interacting and presenting to regulators
  • Strong appreciation and understanding of the luxury fashion industry and the Gucci brand values
  • Experience working with web analytics tools: Google Analytics, Coremetrics, Omniture, etc.

List of Typical Experience For a Director, Management Resume


Experience For Director, Market Management Resume

  • Excellent planning and organizational skills including the skills necessary for implementing corporate change
  • Very good communicational and interpersonal skills
  • Exhibits strong stakeholder management skills – proactively influence and motivate teams to drive value and achieve milestone targets
  • Strong PM/Program Management skills
  • Demonstrated ability to handle multiple competing priorities across clinical operating units
  • Strategic value and risk management including working with partners to identify value drivers, key risks, strategic priorities and value creation opportunities
  • Build & Maintain Teams: Encourages, motivates, and guides individuals and teams in learning and improving effectiveness and develops and improves performance
  • Build & Maintain Teams:Encourages, motivates, and guides individuals and teams in learning and improving effectiveness and develops and improves performance
  • Progressive sales experience in managing geographically dispersed organizations

Experience For Director, Alliance Management Resume

  • Progressive experience in managing geographically dispersed organizations, ideally in the hospitality or travel industry
  • Provide global oversight of corporate priorities and strategies for inspection program according to each site’s needs
  • Strong focus on “team” with a “get it done” attitude
  • Related professional experience
  • Significant experience in the pharmaceutical, cell therapy or biotechnology industry

Experience For Senior Director, Alliance Management Resume

  • Develop strong successors throughout the organization
  • MBA and/or PhD or equivalent experience
  • Creates data points into the GBC risk management activities, including quarterly dashboards, metrics and reporting
  • Past success in mentoring and building organizations that cater to long term customer relationships
  • Past success in mentoring and building multi-layer leadership organizations that cater to long term customer relationships
  • Define and optimize routing logic and operations scheme
  • Collaboration with the CyberSource Business Development teams to grow the Screening Management business and ensure stability of current contracts

Experience For Director, Site Management Resume

  • Provides input into the design and implementation of general marketing and promotional materials to
  • Monitor and successfully lead individual market place success with the core goal of exceeding weekly and monthly revenue targets
  • Collaborate with Director and clients on portfolio initiatives
  • Manage acquisitions, dispositions, and, lease negotiations/administrations
  • Ensure JLL and client standards are maintained
  • Startup of key assignments. Implementation of JLL standards on properties
  • Develop plans to meet client needs
  • Negotiate agreements with in-house or 3rd party legal counsel
  • Collaborate on preventative maintenance programs with Facilities. Oversee tenant/capital improvement projects

Experience For Director, Crisis Management Resume

  • Ensure insurance requirements for properties are met
  • Define policies and procedures
  • Develop and execute realistic strategic plans, target on time supply of Flex needs and utilizing business intelligence on country regulations, market dynamics and partner specialties
  • Develop key performance and key quality indicators to assess the overall health of the relationship and ensure anticipation of problem areas, opportunities and threats through global heat maps
  • Demonstrated experience in coaching and developing teams, tailoring development plans to each person’s needs & motivations
  • Align business needs and teams to ensure appropriate resources are applied to delivering on the portfolio milestones
  • Define design of delivery models including design of pod teams (support teams set up for agility) and incubation projects
  • Influences external decision makers to partner with Expedia and to expand Expedia’s industry influence within various markets

Experience For Director, Engagement Management Resume

  • Lead the metrics’ program and ensure its adequate management globally and at site level
  • Optimize all delivery processes and work with Excellence teams (Business Planning, Release) across Operations & Delivery Excellence to define delivery quality standards and best practices at which to hold delivery teams accountable
  • Works as a key member of the LMS APAC and Global leadership Team
  • Has ownership of the assigned territory / segment and objectives
  • Works with other relevant LOB’s Senior Management and VP’s, customers / partners executives as relevant

Experience For Director, Provider Management Resume

  • Creates short, medium and long-term business plans, objectives and KPI’s, to ensure Oracle’s intellectual property is protected in the market through delivery of license management services and programs including license reviews, enterprise agreement management and license management advisories
  • Communicates results of license management activities to management and relevant stakeholders
  • Represents on behalf of the LMS organization to drive awareness of license management best practices and compliance topics in the market
  • Analyze and implement tactical strategies to manage company’s interest rate risk
  • Work with WPPT and our channel partners, including the managed accounts and planning & guidance tools teams, to implement integrated financial planning and investment solutions that meet business needs and help Fidelity to achieve its strategic goals
  • Actively participate in the structure and pricing of contracts and transactions to ensure an economically sound and beneficial outcome for customers while maximizing the Company’s profitability

Experience For Director, Transactions Management Resume

  • Experience in the pharmaceutical industry, with working knowledge of clinical development, manufacturing, regulatory, and commercialization processes
  • Responsible for meeting lease related / transactional deadlines
  • Enable successful implementation of AMAG’s authorized generic strategy
  • Manage / coordinate a national team of internal and external real estate professionals responsible for transacting and maintaining Change Healthcare’s national corporate real estate portfolio
  • Manage and own P&L responsibility for national facilities rentals and lease-related operational expense

Experience For Director of Transaction Management Resume

  • Develop and deliver against strategies for the management of the financial impact of real estate (minimizing real estate investment and maximizing the impact of lease-related spend.)
  • Focus primarily on managing a multi-level team within Market Management and regional accounts, acting as the regional representative for internal or external EI initiatives
  • Manages Area Managers (for the markets and team members identified as independent areas), and SMM, MM, AMM and MAs directly for the other unincorporated markets
  • Develops, aligns and executes the leadership strategy and drives to meet or exceed plan number. Plays a leading role in implementing cross-functional Expedia activities with Brands and functions
  • Coaches peers and team members in executing sales strategies and teaches the subtleties of negotiating strategic or high-impact agreements

Experience For License Management Services Director Resume

  • Gains deep insight into the market through developing long-term strategic alliances and partnerships that increase the company's competitive advantage, and delivers intelligence into internal competitive tools
  • Influences external decision makers to partner with Expedia and to expand Expedia’s industry influence within various markets. Monitors the industry for creative ideas and solutions that can be used with partners
  • Facilitates all start-up activities including but not limited to investigational site contracts, investigational site, and ethics committee submissions
  • Responsible for ensuring the sites are “audit ready” at all times
  • Develop collaborative relationships with assigned partners. Function as the point of contact to the partner and internal colleagues. Understand the partner’s business, their markets and business challenges. Monitor the health and the effectiveness of the partnership

List of Typical Skills For a Director, Management Resume


Skills For Director, Market Management Resume

  • Proven technical and analytical skills; advanced Excel skills
  • Excellent people leadership skills in driving performance, development, follow through, process improvement and issue resolution
  • Efficient and well organized, with sound judgement, and strong communication and negotiation skills
  • Experience in Luxury, Fashion, Retail, Ecommerce, Consumer Packaged Goods and/or Hospitality experience required
  • Deal with competing priorities, strong reasoning, detailed oriented, problem-solving ability is essential
  • Strong aptitude in operations leadership, with experiences in managing multiple teams
  • Prioritize and respond quickly to a problem while ensuring effective resolution

Skills For Director, Alliance Management Resume

  • Strong business acumen with a desire to have experience in consultancy related environments
  • Experience working in a flexible, fast-paced ever-changing and challenging environment
  • Experience creating and managing large, complicated project plans using Microsoft Project
  • High-energy and compelling vision with a proven track record of defining and delivering process improvements
  • Accountable for creating and driving a culture of collaboration, transparency and high performance across companies, while fostering a strong partnership

Skills For Senior Director, Alliance Management Resume

  • Experience in building and influencing key internal and external stakeholder relationships
  • Experience managing partnerships related to development and commercialization of pharmaceutical products
  • Demonstrated ability to command a meeting and engage the audience
  • Strong analysis & reporting capabilities
  • Four years’ of experience at managing a staff of three or more persons
  • Senior Level Regional Experience in retail supply chain management or purchasing
  • Proven track record of developing process improvements
  • Experience developing senior level/management
  • Experience and comfort with direct management, oversight and tracking of contractual and legal terms and commitments between partners

Skills For Director, Site Management Resume

  • Strong knowledge of Covance training, human resource and performance appraisal processes
  • Maintains an excellent working relationship with internal Kite and Gilead business partners
  • Good understanding of financial, contractual and commercial disciplines
  • Fraud management or fraud related services expertise and experience in managing a multiple teams in an internal, captive, and/or BPO operation
  • Strong understanding of Wealth Management structure, products, services and operations
  • Advanced working knowledge of MS Office (Word, Outlook, Excel, PowerPoint, SharePoint and Project); heavy experience in data analytics
  • Experience in the creation of new processes
  • Proven ability to negotiate with clients in a professional manner

Skills For Director, Crisis Management Resume

  • Demonstrated ability to function as a member of a senior global clinical leadership team
  • We have a preference for a background in experience with a large hotel chain
  • Previous experience in commercially driven role across a multinational organizational
  • Experience in financial management
  • Manage and own capital spend for the real estate organization as it relates to newly acquired space and facilities consolidation transactions

Skills For Director, Engagement Management Resume

  • Managing the BPO that is responsible for providing Screening Management services for the LAC region
  • Participating in company’s strategic planning process and develop the company’s quality management goals with different functional leaders
  • Willing and able to mentor, train, and develop associates within the direct work group and across the
  • Challenging the Business’ assessment of controls, and monitor remediation plans for enhancement of controls
  • Driving change within diverse organizations
  • Responsible for managing the Screening Management Lehi teams and facilitating sound leadership guidance to direct reports
  • Executes on leadership strategy and aims to exceed plan number; plays a leading role in implementing cross-functional Expedia activities
  • Knowledge and respect for working within corporate branding principles

Skills For Director, Provider Management Resume

  • Communicate with the Director on operating, financial, leasing and administrative issues
  • Department transcending thinking
  • Past success in mentoring and building organizations that cater to long-term customer relationships
  • Identify and implement ongoing program improvements supporting the long-term strategic vision of WPPT
  • Track record of building strategies and executing successfully upon them
  • Past success in building a geographically dispersed sales organization and building a relevant organization/human resources strategy
  • Ensures existing and emerging conflicts are identified and lays out a roadmap for conflict resolution

Skills For Director, Transactions Management Resume

  • Work closely with internal Screening Management teams to assess fraud trends, drive process improvement, facilitate best practice sharing, and improve quality
  • Support Solutions Development (Sales) proposals by building solution models and pricing
  • Executes on leadership strategy and drives to exceed plan number; plays a leading role in implementing cross-functional Expedia activities
  • Executes on leadership strategy and drives to exceed plan number. Plays a leading role in implementing cross-functional Expedia activities
  • Participate on approval team for certain designated outward-customer marketing messages and branding
  • Responsible for negotiation and re-negotiations of existing licensing and partnership agreements
  • Professional maturity and comfort while brining conflict situations to closure
  • Define recurring diagnostic processes that help build and maintain awareness and compliance to standards
  • Collect details and manage assigned tasks stemming from an incident and disseminate communications to internal stakeholder teams

Skills For Director of Transaction Management Resume

  • Coordinate the program management, coordination, development, training, and support of crisis management
  • Comfortable interacting with a variety of stakeholders (e.g., Sales Ops, Product Management and Sales teams)
  • Strive to develop and lead a “world-class” marketing team
  • In a Senior Manager/Director role in buying and/or supply chain retail industry
  • Success in leading change management

Skills For License Management Services Director Resume

  • Strategic thinking, dynamic, detail oriented, proactive and results oriented
  • Monitor and successfully lead individual marketplace success with the core goal of exceeding weekly and monthly revenue targets
  • High level of business acumen and awareness as it relates to interacting with company Executives and external partner Executives
  • Recruitment, development, coaching, talent management and retention of team
  • Engages regularly as a member in senior joint governance committees, driving outcome focused agendas

List of Typical Responsibilities For a Director, Management Resume


Responsibilities For Director, Market Management Resume

  • Organize and run governance processes with the partners (e.g. joint steering committees). Develop agendas and facilitate meetings, timely distribution of minutes and completion of action items. Facilitate agreements and compromises with the partner to maintain value. Orchestrate internal preparatory discussions to ensure internal alignment
  • Understand and manage the contractual obligations both to and from partner and adherence to defined responsibilities thereby avoiding impact and liability of not adhering to the agreement
  • Possess strong and influential leadership skills with proven ability to lead internal and external team members at all levels
  • Excellent PC skills, proficient in MS applications with excellent ability to work with large amounts of data to determine insights and build reports
  • Excellent computer skills (Microsoft Office Suite, Project, Word, Excel, PowerPoint, Outlook, and IXRS/EDC platforms

Responsibilities For Director, Alliance Management Resume

  • Problem solving, product documentation, and project management skills
  • Guides Market Managers in prioritizing opportunities for business growth and supports negotiations in the field when beneficial
  • Excellent knowledge and understanding of yield management principles and practices
  • Experienced line manager/performance management for field and in-house based employees
  • Experience in product development and/or business analysis
  • Proven ability to facilitate service provider relationships and work with senior business executives

Responsibilities For Senior Director, Alliance Management Resume

  • Expertise in service provider management with demonstrated ability to manage change
  • Understanding of APIs or working in new product development/innovation departments
  • Help team obtain or exceed monthly Marketing Qualified Leads (MQLs) and Marketing bookings contribution
  • Support the smooth project transition from execution of the deal to on-going partnership and post agreement obligations
  • Provider subject matter expertise in support of JLL provider recruiting, performance management and development strategies

Responsibilities For Director, Site Management Resume

  • Ensure compliance to JLL’s contracting policies, procedures, risk management programs, and ethics
  • Works with Market Management team to manage overall advertising strategy (print, online, social media) and budget
  • Hold responsibility for the measurement and results of all marketing efforts generated from the Market Management team
  • Coordinate with Corporate Communications, IR other relevant Teva stakeholders to facilitate consistent public disclosures between Teva and partners
  • Communicate alliance challenges, issues, and status to Teva senior management
  • Build and maintain Alliance Management systems and processes as needed, and in collaboration with other functions e.g. Legal as appropriate
  • Leads all alliance management responsibilities for potential and actual partnerships assigned within the Technical Operations organization
  • Works with the partner company to develop the direction and scope for implementation of the partnership agreement

Responsibilities For Director, Crisis Management Resume

  • Maintains healthy relationships with partner alliance management counterpart and other key stakeholders
  • Liaises with internal stakeholders such as Technical Operations functions, business development, legal, finance and commercial to ensure contract milestones, financial transactions and progress reports are handled appropriately
  • Drives negotiations on contract amendments in collaboration with Business Development
  • Participates in negotiations as core team member with a focus on implementation of contractual arrangements
  • Ensures Kite joint governance body members, senior leadership are briefed and aligned on alliance issues
  • Inspires trust and respect
  • Coordination/execution of all operational aspects of clinical site management (including identification and management of sites, availability of clinical supplies at the sites, review and approval of request for investigational test articles)
  • Work collaboratively with cross functional internal and external teams including regulatory affairs, project management and biostatistics
  • Assist in directing all external vendors, including CROs if needed. Take initiative to continually monitor each external vendor in performance management, escalate issues where appropriate, and make the appropriate changes in order to ensure trial conduct is completed in compliance and meets company’s business objectives

Responsibilities For Director, Engagement Management Resume

  • Ensure clinical trial team and clinical trial sites are properly trained and in compliance with company SOPs, CFR/EMA regulations, ICH GCP guidance, and study protocol
  • Identify, qualify, manage, and maintain relations with clinical trial sites, including collaborating with Principal Investigators and field team on developing robust study protocols, drive site selection, and patient recruitment programs that deliver enrollment targets. Performs site monitoring with field team, as needed
  • Facilitate confidentiality agreements, negotiate study agreements and budgets with sites and external vendors
  • Assist with the development of presentations, handouts, and coordination of Investigator Meetings
  • Work with appropriate team members to ensure that all TMF-related documentation is current, on-file at respective site and Ferring locations throughout trial conduct

Responsibilities For Director, Provider Management Resume

  • Act as liaison with recruiting and management to address hiring needs and corporate capacity planning
  • Provides regular updates to management team, concerning status and progress of the trial
  • Notify and prepare team for internal and regulatory agency audit and address any audit observations appropriately and in a timely manner
  • Performs oversight of trial to ensure that safety concerns and/or adverse events/SAEs are properly tracked and reported
  • Manages site recruitment for each project within agreed upon timelines

Responsibilities For Director, Transactions Management Resume

  • Proactively monitors and reports trial progress and performance, timelines, and financial metrics on an ongoing basis to Operations team, including current status of study site milestones and forecast budgetary requirements based on contract scope of work
  • Communicates with operation teams and regional operation staff on monitoring resource needs and assists with identifying solutions to their needs, facilitates reporting and escalation of resource issues to senior management, HR, recruiting, and others as needed or as determined by management
  • Designs and revises forms and reports around resource management in consultation with AVP and Operations leadership team. Develops metrics to measure performance of the external resource process and assists in the evaluation and interpretation of those metrics
  • Prior experience with on-site monitoring required
  • Excellent working knowledge of GCP/FDA/ICH guidelines and CRF, EMA and HIPAA regulations required
  • Thorough understanding of clinical research principles and process
  • Experience in developing trial plans including, resource estimates, site monitoring and risk mitigation strategies, site selection, and clinical supplies management
  • Ensure data integrity in the MHC and Aerial Care systems in regards to provider pricing and provider demographics

Responsibilities For Director of Transaction Management Resume

  • Oversee provider inquires as it relates to contract/claims issues and works with staff to ensure claims are paid according to contractual terms
  • Work independently and make appropriate strategic decisions to operationalize and move the clinical trials forward
  • Train others using both formal and informal methods Ability to prioritize tasks and resources, meet deadlines, and be flexible to changing priorities
  • Oversees the proper set-up and inclusion of the various products of the Health Plan and the maintenance of Health Plan websites/rosters to ensure timely and accurate information of SHP providers
  • Directs the contracting and provider relations staff. Oversees the day-to-day productivity of the department and provides leadership and guidance to Managers with interviewing, hiring, evaluations, training, staff development, employee engagement and resolution of issues

Responsibilities For License Management Services Director Resume

  • Collaborates with IT on contract maintenance issues ensuring fee schedules are updated in conformance with contract requirements including consulting with Aerial Care subject matter experts on implementation of new contractual terms
  • Advise senior management on provider network strategies (develops, executes and maintains) to meet the needs and goals of SHP
  • Hire, mentor and manage a team of project managers to complete implementations of RealPage applications on a timely basis
  • Design and implement standardized processes, project plans and methodologies to support successful implementations
  • Work closely with RealPage leadership and team members across products to support large scale implementations

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