Corporate Director Resume Sample

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Francis Mohr
128 Ward Prairie,  Chicago, IL
+1 (555) 732 1103

Work Experience

Corporate Director
06/2016 - PRESENT
New York, NY
  • Directs process improvement programs across Revenue Management to optimize revenue opportunities
  • Directs program initiatives that bring together revenue cycle, clinical and I.T departments to ensure inter-department effectiveness
  • Directs the ongoing development and execution of the Clinical Documentation Improvement department throughout the enterprise
  • Directs resources to develop enterprise revenue at risk dashboard for senior leadership oversight
  • Identifies potential areas of Revenue Management compliance vulnerability and risk from federal and state governing bodies, i.e. CMS, OIG, AHCA and FDA
  • Keeps abreast of regulatory changes and ensures that Revenue Management is meeting requirements
  • Develops strategic plans and programs for the Revenue Management team based on regulatory requirements with directors and ensures that goals and objectives of the team are properly defined and clearly established.
  • Responds to alleged violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures, on behalf of Revenue Management. Develops and oversees corrective action and/or performance improvement plans to address opportunities
  • Directs Revenue Management Quality teams to develop quality standards across the revenue cycle and ensure metrics and measurements are in place and shared with departments to improve performance
Corporate Director Care Management
11/2010 - 05/2016
Dallas, TX
  • Directs Revenue Management Process Improvement teams to improve effectiveness of revenue cycle
  • Develops initiates, maintains and revises the administrative policies and procedures created and maintained by the Revenue Management department
  • Monitors the performance of all Revenue Management areas on a continuing basis, taking appropriate steps and providing guidance to improve effectiveness
  • Directs audit or review of regulatory mandated Revenue Management functions. Reports performance anomalies to executive leadership
  • Oversees the development of comprehensive project plans for system upgrades, modifications, and corporate initiatives related to the revenue cycle
  • Oversees the execution of bi-weekly Revenue Management Mentor/Education program and facilitates effective communication with all pertinent parties
  • Enhances and standardizes work-flow processes throughout the revenue cycle to assist in achieving key performance indicators
Hss-corporate Director of Standards & Innovation
03/2006 - 07/2010
Philadelphia, PA
  • Directs various personnel functions including hiring, work assignments, coaching plans, and disciplinary actions
  • Drives property sales strategies and initiatives with primary focus on Wisconsin market hotels and resorts
  • Optimize deployment of resources at property level
  • Sales performance management & execution (productivity)
  • Strategic/Tactical direction to property sales leaders
  • Ensure execution of property Strategic Planning/Budgets
  • Provide guidance regarding Sales & Marketing Line (Prop Budgets)
  • Ensures sales bench strength is identified and developed
  • Align Marketing efforts and resources with successful sales strategies


University of Phoenix - Pleasant Grove Learning Center
2002 - 2006
Bachelor's Degree in Business

Professional Skills

  • Identify, develop, document and implement the operational policies, procedures, plans and programs for the Engineering/Maintenance Departments of both Full Service and ES
  • Supervises and ensures SOP compliance for all hotel Engineering Departments relating to the operation and maintenance of all buildings and systems, ensuring compliance with all local, state and federal regulations and standards
  • Experienced in roles requiring systems management and strategic planning skills
  • Demonstrates skills, knowledge and abilities for proposal development, pilots and projects from conception to implementation
  • Written and oral communication skills, appropriate to all levels of an organization from executive leaders to frontline teams
  • Ales experience and 3-5 year’s sales management at a senior level within the hospitality industry
  • Maintaining strict adherence to the approved annual operating and capital budget; and

How to write Corporate Director Resume

Corporate Director role is responsible for organization, security, finance, training, integration, database, procurement, purchasing, compensation, planning.
To write great resume for corporate director job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Corporate Director Resume

The section contact information is important in your corporate director resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Corporate Director Resume

The section work experience is an essential part of your corporate director resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous corporate director responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular corporate director position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Corporate Director resume experience can include:

  • Demonstrated ability to communicate effectively and to accomplish goals established by management
  • Computer skills, including Microsoft suite
  • Sales Blitz experience and participation
  • Preopening hotel deployment and sales goals establishment
  • Abiding by all relevant policies and procedures
  • Maintaining the confidentiality and security of all data and information

Education on a Corporate Director Resume

Make sure to make education a priority on your corporate director resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your corporate director experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Corporate Director Resume

When listing skills on your corporate director resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical corporate director skills:

  • Creative and proven prospecting skills
  • Possess computer skills or trainable to include, but not limited to, accounting/financials programs, Word, Excel, Galaxy and Delphi
  • Experienced at cold calling on hotel or catering related clients
  • Experience managing complex patient care services within an acute or post-acute health care environment
  • Establish effective working relationships with leadership across the organization and work in matrix projects to achieve results
  • Dedicated FP&A experience

List of Typical Experience For a Corporate Director Resume


Experience For Corporate Director Care Management Resume

  • Create and maintain an effective organizational structure and sales standards for group and negotiated contract sales
  • Successful at making persuasive and compelling presentations to key decision makers
  • Capable of leading and motivating teams
  • Analyze market data including Hotelligence Report, Star Report, etc
  • Accurate knowledge and application of meeting room capacities
  • Assist in resolving issues with capital equipment procurement

Experience For Corporate Director, Reimbursement Resume

  • Resolves hotel conflicts with contracts, cancellation threats, etc
  • Work with corporate Event Management & Revenue Strategy leadership to streamline hotel revenue tools such as ProfitPace, BI and Delphi
  • Understand the GDS, TMC and different channel distributions related to business travel
  • Maintain accurate and up to date sales records and files
  • Develop and maintain 3 year capital plan for medical equipment

Experience For Hss-corporate Director of Standards & Innovation Resume

  • Manage competitive bid process for capital equipment in accordance with Prospect Medical Holdings procedures and policies
  • Coordinate bid review and contract implementation
  • Negotiate contract with customer or bidder. Request amendments to or extensions of contracts
  • Supports the hospital’s Capital Equipment value analysis process, if appropriate
  • Monitor vendor performance for conformance to original proposal and maintain continual review to ensure that all terms and conditions are met and that the contract is in accordance with legal requirements, customer specifications, and government regulations
  • Prepare periodic and ad hoc reports
  • Serve as the primary point of contact for all end-users of assigned hospitals for all capital procurement requests
  • Develops, maintains and revises practice philosophy, goals, policies, procedures and standards in accordance with national guidelines and best practices
  • Oversees the management of all aspects of the H&V Physician Practices including personnel, fiscal and compliance activities. Maintains key performance data and metrics by site of service as well as by provider

Experience For Corporate Director of Operations Resume

  • Maintains continued profitability of the assigned Services through effective budget management coupled with the pursuit of cost reductions as well as exploration and implementation of new business opportunities
  • Defines and monitors billing data standards and maintains patient billing integrity across all systems—electronic and manual and remains up to date on changes in professional coding and reimbursement
  • Work with leadership of The Medical Group of Christiana Care assure high quality, efficient care is delivered to the community, and that services work together to standardize policies and procedures and take advantage of economies of scale when practical
  • In collaboration with Medical and Administrative Leadership continues to identify opportunities and implement action items to improve patient clinical outcomes, efficiency and effectiveness and service excellence.
  • Drive organization towards metrics for identifying and monitoring process improvement opportunities and project impact
  • Manages and oversees the contractual relationships with all physicians and outside vendors
  • Manage all of the physician compensation programs including working in collaboration with Service Line leadership, and Medical Directors on the establishment of quality and productivity metrics and targets. Evaluates performance against targets routinely and shares information with practice physicians

Experience For Corporate Director of Materials Management Resume

  • Establishes and maintains effective communication and relationships with office staff, physicians and other departments within Christiana Care and affiliated hospitals
  • Works with IT department to ensure that appropriate computer systems access and security are maintained and that systems are functioning appropriately
  • Monitors departmental productivity and strategizes with direct reports to implement appropriate action steps designed to improve upon the results
  • Membership in the Medical Group Management Association and American College of Healthcare Executives is desirable
  • Work with Senior Leadership to drive process improvement projects across the company to achieve reduction in costs, improvements in quality, and efficiency
  • Develop and implement process enhancements around technology and performance

Experience For Corporate Director of Marketing / Branding Resume

  • Develop and maintain “expert-level” knowledge of various methodologies, regulations, processes, timelines, and general clinical approach underlying the Company’s current and potential business segments
  • Prepare management-level reports to include, executive level reporting to support leadership decisions
  • Tracks residential sales fees collections and maintains database of residential market intelligence, including price premiums, sales strategies, etc
  • Identify, evaluate and support the negotiations of viable residential opportunities. Help foster residential business relationships for the Company (developers, brokers, sales agents, etc)
  • Supports Development executives in the negotiation of LOI and Definitive Agreements
  • Residential development background such as with competitive hotel companies or upscale residential developers, such as Related Companies

Experience For Corporate Director of Building & Construction Resume

  • Real Estate or developer background
  • Hotel knowledge preferable
  • Identifies opportunities, qualifies and negotiates Nominated Group Supplier Contracts or Group Pricing for suppliers with whom the group wishes to undertake exclusive supplier agreements. (In both of the above, recommendations are to be qualified based on ethical practices, price, quality, after sales service, reliability and other criteria as maybe relevant)

List of Typical Skills For a Corporate Director Resume


Skills For Corporate Director Care Management Resume

  • Develops the master OE for all new Hotels and reviews and ensures correct pricing and par levels are indicated, prior to distribution to the Hotel
  • Maintaining the integrity and accuracy of all undertaken analyses and evaluations
  • Updates, conducts and reviews the Operating Management Review (OMR), for procuring, as directed by Vice President – Finance
  • Document, coordinate and ensure compliance of preventive maintenance programs of all building equipment and guest rooms and public areas of all hotels
  • Oversee complete building and facilities audits program; by updating existing Audit program; and ensuring audits are conducted at all hotels according to the prescribed timeline
  • Support Sonesta’s Operating Budget and Capital Expenditure Process including budgeting, forecasting, bidding and selection of potential contractors. Documents full Capital process for Sonesta including 10 year Capital planning for all FS hotels
  • Achieving overall Hotel Revenue Goals

Skills For Corporate Director, Reimbursement Resume

  • In a national or regional public accounting firm
  • Financial modeling with Hyperion, FRx, Excel, etc
  • Co-ordinates with Finance and IT in researching on new technology to develop an appropriate operations systems for Procurement
  • Develops an agreed Code of Ethics, with the Vice President – Finance, for vendors and the internal purchasing team(s) that is consistent across the Group
  • Is responsible to drive the philosophy of the best price, for the best quality to obtain the best cost value in all purchasing transactions
  • Ensures that market methods for tracking use by market segment are employed by the system
  • Knowledge of healthcare systems, products and decision-making process
  • Collaborate with key clinical stakeholders in decision making process

Skills For Hss-corporate Director of Standards & Innovation Resume

  • Establish purchasing processes and procedures for improved customer service
  • Compile data for preparing estimates
  • Prepare and disseminate information regarding: CER status, compliance, modification, deviation and negotiation progress
  • Review capital expense requisitions (CERs) for accuracy and contract compliance. Resolves issues before authorizing placement of purchase order
  • Create capital purchase orders utilizing hospital materials management systems per procedures
  • Assists the National Senior Vice President of Supply Chain in maintaining expenses within budgetary guidelines

Skills For Corporate Director of Operations Resume

  • Directs the planning and implementation of the practices to provide optimal patient care
  • Provides leadership in the provision of strategic planning for the assigned Services in collaboration with the service line leadership
  • Develops and maintains capital and operating budgets
  • Preferable with the membership of Professional Organisation
  • Requisite knowledge and experience with SOx Compliance, US GAAP, SEC and consolidated financial reporting, including preparation of 10-Ks, 10-Qs, proxy and other required public filings documents
  • Excellent selling skills and understanding of sales processes; can effectively up sell products and services; can bring a sale to closure and achieves personal and team related revenue goals

Skills For Corporate Director of Materials Management Resume

  • Knowledge of operations associated challenges for all area hotels
  • Knowledge of the overall market specific business segments (group, local corporate transient)
  • Develop and maintain relationships i.e. associates, customers, vendors
  • Is a ‘brand ambassador’ at all times and ensures brand integrity and clarity are always maintained
  • Models the company’s culture, vision, mission and core values at all times
  • Ensure properties possess every competitive edge possible for the location in their market
  • Ensure client satisfaction and engagement by timely follow up
  • Adhere, administer and support hotel and corporate policies and procedures
  • Responds to and acts on behalf of the Regional and Health Plan Quality Director’s best interest to implement and maintain programs to meet clinical performance targets Regionally and at the Health Plan

Skills For Corporate Director of Marketing / Branding Resume

  • Responsible for the design, Collaborate with Program Deployment Team, Program Operations and Regulatory Coordination Team to design Policy & Procedure documentation as well as Trilogy documentation, PIP’s
  • Carry out the directives of the Chief Administrative Officer and the Chief Financial Officer
  • Evaluate and make recommendations on all reimbursement-related issues and margin analyses
  • Reorganize the Department to meet agreed upon objectives; and
  • Current certification in case management
  • Professional experience in a role requiring skills related to balancing clinical, regulatory and financial goals and outcomes in collaboration with all levels within an organization

Skills For Corporate Director of Building & Construction Resume

  • Takes a lead in establishing ethical working practices, across all procuring functionaries and vendors, through regular review and updating of, the agreed code of ethics as relates to the procuring function
  • Participates in formulating a strategic plan in the development of new brand and re-launch of existing brands
  • Develops and updates the Corporate Brand Products catalogue with specifications and requirements
  • Identifies opportunities, qualifies and negotiates with potential suppliers to the Group
  • Monitors and evaluates the performance of key suppliers to the Group
  • Is conversant with and actively reviews new product lines relevant to the industry, through internet research, trade magazines and attendance at selected procuring shows / events
  • Identifies and recommends new product lines in the context of their suitability for the different brands within the Group

Skills For Corporate Director Perioperative & Surgical Services Resume

  • Arranges a physical presentation of brand standard product items, not less than once per annum for review with the Chief Executive Officer, Chief Operating Officer, Vice Presidents and others as maybe appropriate
  • Develops and maintains a data base of relevant suppliers in the region, that is up to date and lists current key contacts
  • Conducts factory site reviews as might be agreed to assess potential new vendors and / or to monitor existing suppliers for compliance to agreed quality standards
  • Provides assistance and support to hotel purchasing teams as maybe needed, in areas such as but not limited to training, local purchasing plans, understanding of the OMR, ethical practices, tendering process, cost management etc
  • Provides assistance and support to hotels in the pre opening phase as relates to management and execution of the agreed Operating Equipment budget (OE), to ensure timely delivery of items and maximization of savings via group contracts, where applicable
  • Retains a history file for all OE lists to allow easy preliminary budgeting for new projects
  • Direct the development and implementation of the strategic plans and vision for the SafeHouse restaurants consistent with the company’s overall objectives
  • Coordinate the development, implementation and interpretation of policies, operating procedures, training programs, manuals, directives, menus, service standards, outlet guidelines and specification for the hotel’s specialty restaurant operations
  • Ensure all policies, procedures and practices are consistent with the company’s core service culture and brand standards

Skills For International Corporate Director Resume

  • Develops forecasts to project sales growth and establish sales' quotas. Assists in attaining hospital marketing goals and objectives. Develops specific plans and objectives, including annual corporate sales strategic plans, in consultation with senior management, medical and clinical staff, hospital vendors and contractors
  • Recruits, trains, motivates and coordinates the hospital sales force and liason teams
  • Develops and manages the sales budget in collaboration with SVP. Controls expenditures within budget allocations including expenses for sales support materials. Develops and recommends future compensation plans commensurate with sales' quotas
  • Close, effective management of 7-9 member sales staff. Plans and manages regularly scheduled sales meetings for sales team. Participates in the selection, recruitment and training of all CKHS sales team members
  • Performs consultative, developmental sales activities that achieve assigned objectives, including call accounts to schedule appointments, conduct face-to-face meetings with prospective business customers, consult with prospective customers about their healthcare needs and provide appropriate solutions
  • In supervising the sales team, makes regular sales visits to qualified prospects. Conducts follow-up calls to existing customers and solve problems and prospect for future business
  • Makes presentations as needed to key customers, and closes sale
  • Supervises Liaison team. Assures the roles are maximally productive, including consultation on problems, coordinating technical assistance, expediting delivery and facilitating communication between the customer and the system

Skills For Corporate Director, H&W Benefit Plans Resume

  • In collaboration with the AVP of Marketing, supports and coordinates participation by the system's business units in expositions, shows, fairs, etc., where they have direct contact with physician/employer/other key customer market
  • In collaboration with the AVP of Marketing participates in the development of market communications materials such as brochures, presentations, videos, displays, etc
  • Ensures that systems are in place to monitor the existing and potential market for trends and conditions likely to affect future market plans
  • Provides timely market segment intelligence for dissemination throughout the system
  • Direct selling experience, preferably selling to physicians, corporations or other likely prospects for healthcare services; at least 5 years of successful sales management experience
  • An exceptional level of communication skills is required to prepare and present persuasive presentations in high-stakes and high-stress situations, lead and inspire others and represent the organization at the highest levels

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