Control Manager Resume Sample

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Karelle Orn
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Work Experience


Control Manager
09/2015 - PRESENT
New York, NY
  • Lead a team of control officers to support OTRM Audit and Control activities – focus areas on Continuity of Business and Supplier Risk Management
  • Ensure mitigating controls and efficient operations are present across all business lines
  • Ensure performance of Risk & Control Self Assessments
  • Partner with business heads to focus on mitigating operational risks
  • Perform operational risk analysis to identify possible risk and implement effective controls at proper intervals
  • Audit Liaison including preparation, participating in audits and post audit work
  • Provide Continuity of Business support to operations units as Business Recovery Coordinator (maintain COB Plan, Call Tree, COB Test, etc.) Provide support to businesses for Records Management as the RMO (ensure policies/ Procedures are adhered to for to for record retention with Iron Mountain)
Change Control Manager
03/2009 - 06/2015
San Francisco, CA
  • Uses broad discretion in recommending process improvements and improve efficiencies
  • Work closely with local team and regional team on space designs
  • Maintain a space that is inspiring, productive, welcoming and uniquely Airbnb
  • Maintain organizational systems to reduce clutter in the office
  • Ensure that meeting spaces are equipped and usable throughout the day
  • Be responsive to employee requests from office supplies to facilities
  • Assembling/set-up furniture upon delivery
  • Configure and re-configure desks and meeting spaces as needed to foster productivity
QTY Control Manager
04/2002 - 01/2009
Dallas, TX
  • Understand basic A/V systems and be available to work with IT to help users
  • Prepare and set-up for departmental off-sites
  • Work closely with local team and regional team on office space design
  • Assist with employee requests from office supplies to facilities
  • About Super Micro Computer, Inc.
  • Work closely with the TJV Finance Manager
  • Work closely with WP Owners
  • Work closely with accounting
  • Lead cost control and reforecast process

Education


Waynesburg University
1997 - 2001
Bachelor's Degree in Engineering

Professional Skills


  • Excellent relationship management skills (negotiating, collaborating, influencing), including experience working with all levels of management
  • Strong organizational skills with ability to coordinate and prioritize projects
  • Leadership: lead negotiations in major transactions, excellent facilitator, strong conflict resolution skills
  • Strong analytical and demonstrated problem solving skills
  • Proven team building skills in dealing with intra-professional clinical and operations teams including medical staff in diverse settings
  • Good communication skills - the role is client facing and requires skill in dealing with multiple stakeholders within and outside the firm
  • Has strong knowledge of statistics and presentation skills

How to write Control Manager Resume

Control Manager role is responsible for interpersonal, reporting, training, analytical, insurance, purchasing, refining, procurement, english, liaison.
To write great resume for control manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Control Manager Resume

The section contact information is important in your control manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Control Manager Resume

The section work experience is an essential part of your control manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous control manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular control manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Control Manager resume experience can include:

  • Working with management personnel to identify corrective actions, outline work activities, and recommend improvements. Work independently thereafter in the completion of all assigned tasks
  • Solid financial skills, including understanding of refining and marketing economics
  • Exemplary critical thinking skills, analytical and problem solving abilities Demonstrates a progressive leadership track
  • Excellent negotiation, influencing, problem solving, and conflict resolution skills
  • Prior infection control or prevention experience. Surgical nursing experience would also be considered
  • Prior experience in finance industry, preferably in accounting or broker dealer/clearing operations

Education on a Control Manager Resume

Make sure to make education a priority on your control manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your control manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Control Manager Resume

When listing skills on your control manager resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical control manager skills:

  • Demonstrated strong client focus with customer relationship management experience
  • Provides for training and development of personnel to ensure skills and talents are appropriate to meet organization’s responsibilities
  • Communicate constantly | effectively throughout highly-matrixed organizational structure
  • Customer service and liaison skills between command and control operations and multiple technical / business support areas and customers
  • Incident, Problem and Change Management skills
  • Japanese and/or Mandarin speakings skills

List of Typical Experience For a Control Manager Resume

1

Experience For Change Control Manager Resume

  • Prior experience working in a big box environment
  • Configuration Management experience (or total comparable education and related experience)
  • A proven ability to adapt to a rapidly changing working environment, under pressure and to tight deadlines
  • Evidence ability of succeeding and delivering against tight deadlines, in an ambiguous political environment
  • The ability to build effective working relationships
  • Demonstrable evidence of facilitating multidiscipline, change management meetings
  • Proven track record and commercial awareness of working on high value infrastructure programmes/projects (>£20 million)
2

Experience For Service Control Manager Resume

  • Manages labor charge validations through time management processes executed by primary and alternate timecard approving authorities
  • Demonstrable evidence of change management reporting and analysis
  • Support site to achieve monthly thru-put goals& KPI’s to provide excellent customer service
  • Derives, compiles, and distributes accurate, timely, and effective KPI’s and KRI’s
  • Assesses the effectiveness of the group’s overall strategy and identifies areas for improvement
3

Experience For QTY Control Manager Resume

  • Facilitate effective communication, weekly briefs
  • Knowledge of / experience in major enterprise applications and infrastructure landscape
  • Responsible for the maintenance of a strong internal control environment
  • Advise business on effective controls
  • Seven or more year’s progressively responsible related experience in Business Operations and Contracts management knowledge required
  • Thorough understanding of change control principles and a background of assessing impact of change, against a defined baseline
  • Drive control cost initiatives through pro-actively identifying and managing risk and change
  • Provide underwriting with clear and concise reports of member operations, exposures and/or hazards encountered during surveys and property evaluations
  • Review of marketing strategies and communications , processes , Product Program Manuals / Standard Operating Manual
4

Experience For Loss Control Manager Resume

  • Conduct alert investigations using global standard policies AML Monitoring & Reviews
  • Drives self-healing and automation solutions for recurring incidents and problem incidents
  • Partners with varying levels of functional management on regular and ad-hoc reporting, metrics and analysis
  • Maintains in-depth working knowledge of Company’s systems and processes
  • Interact daily with Conference Services Managers, keeping up-to-date on changes, VIP’s amenities and billings
  • The ability to provide expert advice, present persuasive arguments and influence decision making within the business
  • Lead yield improvement and process control engineering team in THO
5

Experience For Senior Control Manager Resume

  • Standardized and monitor overall factory engineering KPI health and manage anomaly
  • Deploy best practice and standardization within and between sites for all SPC monitoring chart
  • Organizes new joiners’ on-boarding to train and integrate them quickly
  • Monitor the Regeneration Team’s performance against plans, reporting as appropriate
  • Ensure that all programmes and projects risks and issues are reviewed on a regular basis, escalating where necessary
  • Assist in establishing anti-fraud service standards for our clients
  • Prepare and possibly present loss control reports to theappropriate personnel that detail ongoing loss control activity
  • Conduct timely safety related training
6

Experience For Maintenance Control Manager Resume

  • Liaise with regional Compliance teams on matters regarding AML, KYC, SDNs and STRs ,regulatory matters
  • Plan, manage and adjust staffing levels to meet operational requirements
  • Deliver team member performance reviews, development and/or succession planning as appropriate
  • Ensure compliance to Standard Operating Procedures (SOP's)
  • Leads service excellence initiative fostering continuous improvement as a culture and norm within the organization
  • Analyzes costs expenses to determine if the OTI funding can be partially or fully de-obligated
  • Calculates, monitors, and audits direct and indirect project costs focusing on Estimate at Complete (EAC) and status for each project/work order
  • Assists in the preparation of pricing budgets and budget narratives
  • Manage the day to day international engineering operations through a team of Maintenance Controllers Duty Operations manager
7

Experience For Work Control Manager Resume

  • Act as the primary interface with fuelling companies
  • Chair and administer the AOG management meeting to ensure lesson learned is captured and drive process improvement
  • Handles escalated issues from clients
  • Ensures that all staff performs in a manner consistent with the company’s mission, vision, and values
  • Provides leadership and management to employees on an as needed basis
  • Attend risk & control meetings with BRCM to review KRI’s, KPI’s, & KCI’s. Proactively ensure risk issues and gaps are remediated timely; identify potential control gaps and challenge suitability & quality of the commentaries of the risk metrics
  • Participate in development of new process maps or updates/annual recertification’s to support periodic confirmation of adequacy of scope and content of business Risk and Control Self-Assessments
8

Experience For Ground Control Manager, Japan Resume

  • Act as CTC support for Synchrony Bank’s Collections and Functional Processes
  • Office management and admin support
  • Local point of contact for Talent
  • Nurture and grow the local Airbnb culture
  • Create and implement unique programs that surprise, delight and inspire the team (ie. family tree, theme day ideas/participation, community service/events, engagement, etc)
  • Intermediate Microsoft Office (Excel) skills
  • Maintain awareness of significant risk and control issues within the business and monitor the status and appropriateness of remediation actions. Validate the completeness and integrity of operational risk and control reporting and ensure proper escalation to senior business managers.
  • Monitor and trigger yield and process control trend
9

Experience For Transfer Agency Control Manager Resume

  • Collaborate and accelerate yield and KPI improvement activities with all cross functional teams
  • Focus team to forecast, commit and manage overall factory yield improvement
  • Collaborate and drive Advance Process Control deployment to reduce and control process variation
  • Lead and form team with relevant cross functional for new failure mode investigation and root cause analysis
  • Responsible for the compliance with Lennar Corporation’s change management policy by ensuring change request activities follow a defined, repeatable process to confirm change requests are planned, recorded, evaluated, communicated, authorized, tested, implemented, documented, reviewed and measured in a controlled manner
  • Lead change control activities, conduct quality assurance checks of change submissions, related to programme and project planning and baseline management
  • Detailed knowledge Change impact assessment
  • Sound knowledge of recognised project management and change control principles (procurement, earned value measurement, risk management, contract administration and claims resolution)
10

Experience For Oper Systems & Inv Control Manager Resume

  • Sound knowledge of NEC contracts, amendments and early warning notices
  • The ability to think strategically about change, the associated risks and governance required to achieve auditable change management
  • Ensure cycle counts are conducted to meet company’s requirements
  • Supports the team’s development
  • Monitor, and review project management processes and procedures to ensure consistency of high project management standards across projects; undertaking audits when necessary
  • Upervision experience
  • Active and valid FINRA Series 7, 66 (63/65), 8 or 9/10 required. 120 day COE
  • Ensure that projects and programmes lessons learned are captured and appropriate action taken

List of Typical Skills For a Control Manager Resume

1

Skills For Change Control Manager Resume

  • Skills in managing competing priorities and complexity
  • Strong interpersonal, as well as organizational skills.
  • Team player with a passion for customer service and a proven ability to work effectively with all levels of staff and management
  • Proven experience in a leadership capacity and have been successful in developing high performing project teams
  • Communicate orally and in writing, and to effectively present information to top management, public groups, and / or boards of directors
  • Overall experience of 10 to 12 years with 5+ years’ experience in managing global Service control and service excellence functions
  • Experience working in controls focused environment with demonstrated ability to maintain appropriate procedures to mitigate risks
  • 7+year’s Transfer Agency, Risk or Compliance experience, with demonstrable experience in anti-fraud measures advantageous
2

Skills For Service Control Manager Resume

  • Planning/Organizing - Prioritizes and plans work activities. Uses time efficiently
  • Experience implementing change control/management programs from the ground up, including resourcing and deployment planning
  • Background and demonstrated competency in management of work control, planning and scheduling, cycle planning
  • Experienced with problem-solving and quick decision-making
  • Knowledge in U.S. GAAP; strong understanding of internal controls including SOX
  • Capable of building strong customer relationships and delivering customer-centric
  • Experience regarding preventive maintenance and surveillance testing implementation
3

Skills For QTY Control Manager Resume

  • Experience implementing import and export control programs and establishing strategic direction
  • Substantial experience in implementing business/project plans and delivering successful projects
  • An advocate for the risk culture, working with and supporting our management teams to ensure our first line of defence is effective
  • Experience writing policies, procedures, training materials or other business control related documents
  • Strong understanding of Generally Accepted Accounting Principles MEXGAAP and Internal Control policies within Citi
  • Strong leadership and leading by example. Ensure the team embrace the ‘Time To Win’ strategy and Engineering Strategy-on-a-Page
  • Demonstrate ability to affect change in leadership roles on interdisciplinary teams and supporting the growth and development of team members
  • Experience in work order planning
4

Skills For Loss Control Manager Resume

  • Experience in using a computerized maintenance management system
  • Experience working in a toxic or hazardous materials environment
  • Experience working on Government projects
  • Experience establishing a work management team
  • Certification specializing in Infection Control obtained prior to hire date or job transfer date
5

Skills For Senior Control Manager Resume

  • Licensed Registered Nurse issued by respective state's issuing board obtained prior to hire date or job transfer date
  • Good understanding of various type of derivative products and trade life cycle events
  • Experience working with the U.S. Export Administration Regulations (EAR) and U.S. International Traffic in Arms Regulations (ITAR)
  • Experience with regulatory compliance, regulatory analysis or working with US or global trade regulations
  • Experience in licensing and strategy activities
6

Skills For Maintenance Control Manager Resume

  • Experience negotiating performance contracts and/or contract changes
  • Experience preparing reports, procedures, and documentation
  • Continuous Improvement experience, including Six Sigma
  • Experience working Controllers Group
  • Solid understanding of industry best practices and standards around production support operations (ITIL and agile)
  • Operates, maintains, and makes recommendations on all aspects of financial modeling
  • Manage staff and team performance by setting up effective competencies and SMART goals, and personal development / career plans
  • Good command of English proficiency (written/verbal)
7

Skills For Work Control Manager Resume

  • Infection Control and/or Hospital Epidemiology experience
  • Evidence of willingness and ability to assume additional and/or different responsibilities as well as coverage to all geographical sites
  • Experience in the field of infection control/epidemiology
  • Planning and performing accounting and control assessments
  • Overseeing roll up of oversite control activities including providing guidance on SOX
  • Ensuring that Open Platform product, engineering, and sales efforts appropriately address control objectives from an early stage of the project
  • Building Open Platform’s control framework, including but not limited to
  • Supporting and participating in project work as required from a risk perspective
  • Understanding of quality improvement processes and the ability to apply these processes to advance infection prevention practices across the network
8

Skills For Ground Control Manager, Japan Resume

  • Building collaboration in a matrix-managed environment
  • Traveling is required – 90%
  • Working with Technology to define and apply Technology Risk & Control standards and processes in order to drive consistency across Technology
  • Working knowledge of earned value management system
  • Understanding of applied mathematics in derivative products preferable
  • Understanding of requirements associated with Master Limited Partnerships (MLPs) structures
9

Skills For Transfer Agency Control Manager Resume

  • Monitoring of Advance Payments/F178/NEP/Regulation 3(1)(f)/FEC/Options/CFC accounts/NRR accounts/Vostro accounts
  • Driving forward remedial action plans to address and close business risks within agreed timelines
  • Managing the office calendar (who's where, deadlines, etc)
  • Provide control input into business activities and advise business on accounting and control matters, including capex/revex decision making
  • Thorough knowledge of a variety of operating activities such as purchasing, materials, production processes and engineering
10

Skills For Oper Systems & Inv Control Manager Resume

  • A market reputation for developing, building and sustaining business relationship
  • Assist underwriting in reviewing large losses, concentrating on loss control measures that have been and/or can be taken to prevent reoccurrence
  • Provides support in analyzing funding obligations and/or charging requirements for vendor requirements
  • Staff development through coaching, on-job-training, and internal / external training
  • Assist in ensuring special resources are allocated during critically sensitive operations
  • Act as a customer-facing point of contact for operational issues in dealing with complex technical and business queries, complaints, etc
  • Work closely with key stakeholders to identify emerging risks and assess potential impacts. This includes working with 3rd party suppliers
  • Partner with Technology to identify, measure, mitigate, monitor and report Technology’s top risks (including new and emerging top risks)
  • Thorough knowledge of planning/scheduling tools and resource management of operations and maintenance personnel

List of Typical Responsibilities For a Control Manager Resume

1

Responsibilities For Change Control Manager Resume

  • Work productively and effectively within a complex environment, and handle multiple changing priorities
  • Good communication skills, able to converse proactively with senior staff from non-Finance functions
  • Effect leadership and delegation skills developed through management experience
  • Proven experience designing/continuously improving change related processes and governance
  • Flexibility, creativity, initiative, and team building skills
  • Prior Control and Audit experience
2

Responsibilities For Service Control Manager Resume

  • Organisational skills with drive and ambition to see projects and daily tasks through
  • Highly motivated self-starter, attention to detail, team player, good interpersonal skill essential with positive and professional attitude
  • Proven knowledge and experience in Change Control Management
  • A proven and successful work history in Cost Management in lead roles in EPC / EPCM roles gained through Home Office and Site / Field experience
  • High persuasive skills, ability to sell an idea, consensus builder
3

Responsibilities For QTY Control Manager Resume

  • Strong leadership capabilities - Ability to work in a team of diverse skill sets and cultures
  • Develop excellent working relationships with internal customers and stakeholders, including Governance & Risk/Control Specialist teams
  • Be the driving force behind team events, office decor, food and all facets of employee experience
  • Excellent Product knowledge - including Derivatives, Securities, MM/FX
  • Build or have a strong network of peers working in infection control
  • Experience of collaborating with Risk, Compliance, Legal and Audit functions
  • Proven ability to influence senior management and direct other employees through persuasive arguments and critical reasoning
  • Experience of working in or with a Control Function (first, second or third line of defence)
  • Experience managing IT Operations systems, Software Applications used within IT and dependent components
4

Responsibilities For Loss Control Manager Resume

  • Experience in banking operations, compliance / controls or part of core AML
  • Experience, with concentration in accounting, audit and control
  • Experience in Controller Function
  • Supervisory experience (2-5 years)
  • Able to deal with high priority conflicting deliverables within a challenging timescale
  • Demonstrated problem-solving ability in areas with little precedent
5

Responsibilities For Senior Control Manager Resume

  • Infection control experience required
  • Skilled in various data and other computer applications
  • University graduate and at least 3 years as a post qualified accountant (CIMA, ACCA, ACA), or qualified via extensive technical experience and expertise
  • Demonstrated competency in leading infection prevention initiatives
  • Strong business acumen and ability to analyze complex business issues
  • Mentor less experienced infection preventionists
  • Experience in work execution in a complex operational environment
  • Experience in schedule development
6

Responsibilities For Maintenance Control Manager Resume

  • Experience in a senior operations position
  • Experience in a disciplined operations (conduct of operations) environment
  • Previous Change Management Experience or equivalent
  • Property loss control experience required
  • Project Management knowledge and experience – 1 to 3 years and/or certification required
  • Drive effective design of material operational controls
  • Build strong relationships with clients and members of the cross-functional team
  • Previous experience with OTC derivatives valuation is essential, exposure to a wider product based such as OTC securities and listed securities is desirable
  • Four to ten years related experience
7

Responsibilities For Work Control Manager Resume

  • Business Risk and SARBOX experience,History of exposure to business and support areas
  • Financial industry experience
  • Strong ability to develop clear analytical based strategies, set direction and deliver results
  • Managing, controlling and maintaining quality, accuracy, and completeness of all assets records and data, and executing corrective measures when necessary
  • Monitoring of Advance Payments /Regulation 3(1) (f)/FEC/Options/CFC accounts/NRR accounts/Vostro accounts
  • Ensuring compliance with project specific cost control systems, procedures, and processes
  • Leading the successful implementation of the Operational Risk Transformation Programme (ORTP) for area of responsibility
8

Responsibilities For Ground Control Manager, Japan Resume

  • Providing expert advice to Risk Owners in the completion of scenario assessments
  • Responsible for employee hiring including screening and interviewing candidates, onboarding and ongoing training
  • Oversee the food program including budgeting and sourcing local vendors
  • Develop new business by promoting existing services (internally and externally) and strategically identifying business growth opportunities
  • Provide programme and Area cost control, baseline management, robust forecasting and reporting
  • Production of daily critical metrics outlining the day’s activities, items pending, key decisions, etc
  • Coordinating incident resolution when dealing with multiple support areas and / or suppliers
  • Perform investigations of quantitative models and pricing discrepancies working knowledge of Bloomberg, Thomson Reuters
9

Responsibilities For Transfer Agency Control Manager Resume

  • Establishes changes to and maintains the Preventive Maintenance criticality rating list determining the equipment function, utilization and risk factor
  • Guide and manage CoEs to provide testing, reporting, thematic analysis and risk culture SME support for your Region
  • Responsible for ongoing and systematic collection, analysis, and reporting of data to external agencies and internal stakeholders
  • Manage and ensure complete BOP reporting in accordance with guidelines by the SARB
  • Coordinates, develops and updates training on cost control processes
  • Manages the planning, development and implementation of the overall operational objectives, goals and processes
10

Responsibilities For Oper Systems & Inv Control Manager Resume

  • Manages the development of department operating and capital budgets and achievement of financial goals
  • Provide overall leadership of personnel related activities for the team including day-to-day employee relations issues
  • Full understanding of the Run and Recover processes
  • Meticulous, hard working and committed
  • Facility with Windows based personal computer word processing systems
  • Facility with performing CDC National Healthcare Safety Network (NHSN) surveillance, data entry, and analyses

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