Content Development Manager Resume Sample

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Lysanne O'Hara
41452 Reuben Greens,  Dallas, TX
+1 (555) 246 7000

Work Experience


Content Development Manager
03/2018 - PRESENT
San Francisco, CA
  • Contributes to process improvements resulting in better quality and/or shorter lead time
  • Updates and maintains content according to global standard processes. Updates other US literature for download or ordering by internal and external customers, including version control, in cooperation with product management, marketing communication and translations teams
  • Integral part of setting content Training Strategy for Tribune Publishing specifically with content in sales skills, digital and new products
  • Lead the development of training content for corporate and local business initiatives
  • Ensure strategic consistency in all Tribune Publishing training materials, collateral and facilitator guides
  • Collaborate with key internal subject matter experts to develop training materials
  • Create content from available media research resources, capabilities and limitations (Scarborough, CLARITAS, MRI)
  • Proactively provide key category insights based on sales strategy, consumer trends and business needs to be used in training
Senior Content Development Manager
05/2013 - 01/2018
Phoenix, AZ
  • Incorporate ROI metrics into training sessions
  • Conducting stakeholders’ meetings
  • To provide expert knowledge on Pearson VUE test development tools with regards to current functionality to the UK Product Specialist, Project Management, Business Development and Exam Services teams
  • Enhancement Requests. To understand client requests and propose future functionality enhancements in stakeholder meetings
  • Defect Identification. Assist with defect identification, tracking & escalation to QA/Development
  • Closely liaising with the Testing Services Technology and other teams on product enhancements, issues and training
  • Participate in product demonstrations, requirements gathering, and other pre-sales support, when appropriate
Global Content Development Manager
11/2009 - 02/2013
Dallas, TX
  • Client training, including advising on best practices
  • Provide support for bid strategy process, including participation in high-level discussions to provide input and direction for Testing Services solution and implementation strategies
  • Participate in regularly scheduled meetings with G2 Business Development leadership to discuss opportunities and provide input into high-level strategy and operational plans for project implementation and on-going maintenance
  • Investigate and resolve complex issues relating to functionality
  • Monitor software releases
  • Track progress on enhancements
  • Provide feedback on software development status

Education


James Madison University
2005 - 2009
Bachelor's Degree in Education

Professional Skills


  • Excellent communication, presentation and networking skills, with the ability to build solid network and influence others
  • Strong interpersonal skills and ability to work confidently and cooperatively with all levels of personnel within stores and at the Store Support Center
  • Demonstrable financial management skills, showing understanding of key aspects within P&L
  • Experienced working effectively within collaborative, highly matrixed work environments
  • Teaching and editorial experience in English as a second or foreign language or in foreign languages
  • Experience in creating integrated marketing program recommendations
  • Experience of developing training programs (in any format) for a Sales organization

How to write Content Development Manager Resume

Content Development Manager role is responsible for training, digital, content, software, translation, travel, research, design, reporting, database.
To write great resume for content development manager job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Content Development Manager Resume

The section contact information is important in your content development manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Content Development Manager Resume

The section work experience is an essential part of your content development manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous content development manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular content development manager position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Content Development Manager resume experience can include:

  • Demonstrated excellence in content creation and copy editing, including online publishing
  • Two years’ experience working with Big Data, Machine Learning, IoT and/or Database services
  • Expertise in video and web-page production, with proven understanding of best practices in content design (CXD)
  • Experience with AMA style referencing, ability to adapt to house style/format
  • Experience with instructional design, learning design, or curriculum design
  • Relevant work experience, including at least 3 years in digital and 2 years in social media

Education on a Content Development Manager Resume

Make sure to make education a priority on your content development manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your content development manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Content Development Manager Resume

When listing skills on your content development manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical content development manager skills:

  • Strong communicator with superior writing and developmental editing skills
  • Developing staff in key areas that improve the efficiency and effectiveness of Global Content Services
  • Four to six years’ experience editing AP-quality content
  • Qualification in teaching English as a second/foreign language (Cert or Diploma in TEFL or TESOL) strongly desired
  • Experience producing content for the web specifically, as well as channel-specific knowledge (blogs, web content, sales content, etc.)
  • Demonstrated excellence in content creation or copy editing

List of Typical Experience For a Content Development Manager Resume

1

Experience For Senior Content Development Manager Resume

  • Support the Portfolio Manager in the analysis of market testing, in planning the instructional design for the full product or service, including assessment components, based on the Global Scale of English
  • Design or video production experience with a portfolio to share
  • Enhance instructional design plans and briefs with appropriate detail in advance of contracting writers and editor
  • Direct and run shoots ensuring content is produced appropriately to meet distribution need and matches brand tone of voice
  • Manage pre-production meetings/organization and post-production editing
2

Experience For HCP Medical Content Development Manager Resume

  • Manage internal creatives, not only to complete storytelling projects but also projects assigned by other members of the content team
  • Prepare, edit and format internal forms and documents for new journals, journal changes and journal transfers
  • Manage the overall Divisional brand platform including sub brands. Conduct research, develop messaging, and generate brand guidelines. Ensure global brand consistency and provide brand training to employees and agencies
  • Ensure all content is aligned to corporate and divisional brand/identity standards
  • Lead Divisional insight activities. Leverage research insights to inform and support the overall business
  • Plan and direct public relations programs designed to create and maintain a favorable public image. Work with the corporate PR team to respond to external inquiries
  • Manage the organization to the meet the needs of the business. Develop, coach, and lead direct reports. Recruit new team members
  • Select and manage suppliers
  • Oversee the approval process to ensure communications materials meet regulatory and legal compliance requirements
3

Experience For Global Content Development Manager Resume

  • Research and identify core content needs of legal professionals
  • Develop new content that complies with the highest standards
  • Identify content acquisition opportunities
  • Plan and develop product revamps to either improve usability or to update in accordance with the publication of new legislation
  • Review competitors content for strengths and weaknesses
  • Maintain an effective Quality System and comply with the requirements of the Quality Policy and documented processes to meet Alcon’s requirements, and customer’s expectations
  • Identify publication schedule risks early and initiate collaborative mitigation with Director, Content Development Team, authors, and other stakeholders as required
  • Achieve annual objectives in regards to front list targets
  • Analyze and improve workflow practices and processes
4

Experience For Training & Content Development Manager Resume

  • Support the Portfolio Manager in the analysis of market testing, in planning the instructional design for the full product or service, including assessment components
  • Manage in-house Content Developers in all phases of content development
  • Draft content that drives online customer engagement for on-site campaigns
  • Develop presentations and talk tracks in support of sales activities and event keynotes
  • MANAGER TO PROVIDE DETAILS
  • Provides immediate supervision to
  • Provides guidance to employees according to established policies. Monitors progress toward work goals. Spends less than 30% time (12 hours per week) performing work of unit supervised
5

Experience For Content Development Manager, ELT Adult Resume

  • Supervises work of PLACEHOLDER
  • Communicate complex information to PLACEHOLDER
  • Exercises judgement within defined policies. PLACEHOLDER
  • Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. Develops and administers budgets, and performance requirements
  • Develop content strategy across channels
  • Identify, recruit, contract, and train the right subject matter experts, reviewers, and creative service vendors to develop and deliver high-quality learning content—from conception to completion
  • Conduct market research and reviews (technical, educator, and end-user), while working with subject matter experts to improve content projects for a diverse, global audience, across a range of market segments (K12 schools, community and technical colleges, universities, and commercial training)
6

Experience For Emeia Content Development Manager Resume

  • Oversee the creation and editing of all project assets in order to produce on-brand learning experiences that connect to our audience, while driving business results and increasing future-customer affinity for Autodesk
  • Manage the delivery of all final assets on schedule and within budget, providing the Content Producer everything that’s required to publish the learning content within our digital ecosystem
  • Partner with team members and stakeholders across Autodesk to identify new opportunities for learning content across the customer lifecycle, within the AEC space
  • Work with Content Strategist to optimize editorial processes and execute on content roadmap
  • Superior ability to synthesize a wide range of industry, user-experience (UX), and data insights with technical product specifications into a clear and compelling learning experience
  • Superior communication and editorial skills
  • Expertise with a variety of educational content, academic levels, and delivery technologies
7

Experience For Elt Content Development Manager Based Resume

  • Expertise in digital asset management
  • Proficient in Chicago Manual of Style
  • Adept in HTML and web standards
  • BA/S or equivalent in related field required – English or Communications
  • Work with brand teams, internal content team and creative vendors to brainstorm compelling content ideas, from lifestyle tablescape videos to how-to cooking videos and spokesperson integrations
8

Experience For Content Development Manager Resume

  • Work with brand teams to organize production and execution for small campaigns
  • Identifying, managing and escalating risks to the Program Manager and other Testing Services leadership to ensure that solutions are found and high-quality examination items are developed within deadline
  • Monitor competitive landscape and competitors’ learning solutions. Track, understand, and communicate evolving customer demands to drive her/his group’s strategic responses to competitors’ activities and customers’ needs as coordinated with and guided by Product Management teams and with input from the Product Marketing group

List of Typical Skills For a Content Development Manager Resume

1

Skills For Senior Content Development Manager Resume

  • Superior skills in content development, coaching contributors, conducting review panels and focus groups, and managing vendors
  • At least three years teaching and/or editorial experience in ELT, linguistics, or foreign language
  • Experience in managing in-house staff, freelance writers and editors
  • Develop skill-trees, learning outcomes, courses, projects, exercises, tutorials, lesson plans, and exams, with certification and credentials always in mind
  • Experience in instructional design, education, or organizational development
  • Maintain positive and strong contributor relationships; guide contributor activities through creative feedback and education
  • Understanding of the pharmaceutical industry and the drug development process
  • Drive content acquisition by developing innovative growth strategies, partnerships, community programs and marketing campaigns
  • Develop performance tracking for acquired content, including goals, forecasts and success metrics
2

Skills For HCP Medical Content Development Manager Resume

  • Exhibit learning agility and working knowledge of best practice in project management
  • Drive marketing excellence globally via influence, training and measurement
  • Research external and internal marketing best practices; utilize these learnings with the global marketing organization
  • Physical requirements include sitting for long periods of time. PLACEHOLDER - add any other physical requirements for the job
  • Act as the thought leader for curation and merchandising activities for your content category
  • Proficient working with Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
  • Content Strategy/Planning and Execution
  • Potential requirement for limited travel, including international
3

Skills For Global Content Development Manager Resume

  • Exposure to print, digital and online publishing
  • Work with Global Sales Enablement to build ‘TED Talk’-style video content to support Sales Quarterly Learning Plans
  • Recruitment planning and vendor oversight across the global content team. Maintain high-level relationships and be the highest escalation point for issues
  • Prepare, edit, format, proof-read and print publisher documents including presentations for board meetings, proposals and e-mails
  • Develop existing content to ensure value proposition relevance and to retain customers
  • Develop monthly editorial content calendar, collaborating across several internal teams and stakeholders
4

Skills For Training & Content Development Manager Resume

  • Expertise with both content management systems and learning management systems
  • Discounts to area retailers
  • PLACEHOLDER – note any specific certifications, languages, etc. Delete if no special requirements
  • Some travel required. Approx 30%
  • Knowledge of InDesign, Articulate Storyline, Studio, and Adobe Captivate beneficial
  • Manages Print on Demand and fulfillment and inventory of printed documents in US and/or EU
5

Skills For Content Development Manager, ELT Adult Resume

  • Creates DOC-Ids and other documentation necessary for the maintenance of literature in ERP system (Oracle) and on the websites
  • In relation to the overall team deliverables, manages own daily work, and project assignments and on-time completion of deliverables
  • Manage all aspects of business development, including relationships, the financial models and cost/benefit analyses of individual partnership deals, negotiations and contracts
  • Identify and pitch revenue-driving content opportunities through an analysis of customer needs, industry trends, business strategy and business intelligence
  • Develop influential, collaborative ties to internal partners with business stakeholders, Marketing, Product, and Engineering to meet the goals of content acquisition
  • Analyze sales and usage metrics to identify market and category priorities, as well as content gaps
  • A good team player, with a flexible, self-motivated and hands-on approach
  • Excellent organisational and the ability to create and improve processes
  • Provide thought leadership and foster collaboration across a cross-functional team of content specialists, internal partners and stakeholders
6

Skills For Emeia Content Development Manager Resume

  • Act as an Adobe ambassador at conferences, industry trade shows and conferences
  • Position includes some domestic travel
  • Well organized with the ability to prioritize and organize work, meet tight deadlines, adapt to shifting deadlines, and successfully function within a team environment
  • Proficiency with MS Word, PowerPoint, and Adobe Acrobat Pro required; knowledge of Adobe
  • Successfully and efficiently interact with colleagues and external stakeholders at all levels: writers, editorial and support staff, clients/sponsors, and key members of the scientific/medical community
  • Knowledge of/experience at Disney
  • Experience with digital platforms, specifically social channels
  • A demonstrated ability to work collaboratively
  • Exhibit strong written and verbal communication
7

Skills For Elt Content Development Manager Based Resume

  • Fluency in English and one additional EU language either Italian or Spanish
  • Familiarity with content management workflow tools
  • Excellent organisational, time management, prioritisation and planning skills. Expert in managing tight schedules. A demonstrated ability to work independently, managing own time, prioritising effectively and making decisions confidently, quickly and thoughtfully
  • Can confidently create, update and manage budgets, project schedules and plans
  • Set agendas and lead successful meetings in person and on the phone
  • Able to quickly identify and solve problems pragmatically
8

Skills For Content Development Manager Resume

  • Takes initiative to invoke change and solve problems with a ‘can do’ approach
  • Professional approach at all times
  • Flexible, proactive and adaptable
  • Behaves ethically and with integrity, supports Pearson’s core values, beliefs and codes of conduct
  • Development and maintenance of shared vendor repository to include information such as contact information, specialties, per item cost range to be utilized across global content team
  • Development of acceptance criteria standards to be applied across vendors and projects
  • Identify, track and report on vendor quality and efficiency on a monthly basis
  • Track overall vendor usage plan and budget by project and report out on a monthly basis
  • Develop a deep understanding of Pearson’s corporate mission, initiatives, and standards and serve as a resource for the higher education team to keep them current on changes in processes, requirements, and standards
9

Skills For Senior Content Development Manager Resume

  • Review editorial, scientific and clinical content of learning projects for accuracy and relevance (including but not limited to: eLearning programs, apps, booklets, PowerPoint slides, digital magazines)
  • Assist in developing needs analyses, learning curriculums, and strategic training initiatives based on principles of adult learning
  • Manage internally and externally written content to ensure that it meets Springer Healthcare’s quality standards and is in alignment with client expectations and medical/legal/regulatory requirements/processes
  • Ensure appropriate syntax, style, and content flow for different product types and target audiences (from clinical specialist to pharmaceutical sales representative); amend or rewrite content as needed
  • Superior skills in instructional and assessment design, preferably within AEC and/or STEAM
  • With Portfolio Manager, validate that prototype(s) have the product features that respond to stated customer needs
  • Training and ongoing mentoring of junior team members
  • Assist in commissioning and contracting thought leader authors and editors, as needed
  • Provide timely, consistent and constructive feedback to writers and other contributors
10

Skills For HCP Medical Content Development Manager Resume

  • Direct content through appropriate review and workflow processes, to ensure on-time delivery and content quality
  • Manages assigned portfolio group’s content development teams to achieve Cengage Learning's and Product Management’s learning solutions’ requirements throughout the content development life cycle
  • Oversees implementation of content development processes and procedures for learning solutions at the title or list level to ensure that group’s learning solutions meet or exceed customers’ expectations
  • Serve as the discipline(s) group’s content development point of contact to drive business and functional requirements for core objectives and initiatives
  • Support the Portfolio Manager in the generation of ideas for concept development and prototype creation

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