Clinical Account Manager Resume Sample
Jamey Langworth
28095 Lisandro Trafficway,
Philadelphia,
PA
+1 (555) 500 4654
Work Experience
Clinical Account Manager
09/2015
-
PRESENT
Phoenix, AZ
- Works closely with teams to ensure consistent delivery of approved programs to their client. Ensures operations are standardized at the fullest extent possible. Provides overall project coordination for the client’s clinical and operational functions
- Travel into assigned territory to meet with and further solidify relationships with key account personnel
- Attend trade shows and vendor shows as appropriate to the territory or in support of distribution channels
- Attend and actively participate in regional sales meetings and national sales meeting (either in person or via electronic conferencing)
- Obtain training as appropriate to the position
- Manage transactional and complex sales cycles, with successful revenue attainment
- Previous experience in oral presentations (teaching, seminars, webinars, etc.)
Hss-clinical Account Manager
12/2012
-
07/2015
Philadelphia, PA
- Experience in actively documenting client interactions in CRM databases
- Internal - sales team, marketing, clinical affairs and sales training
- External – clinicians, nurses, administrators, purchasing, physicians, patients, caregivers. product end users, National Accounts & GPOs
- Provide guidance in the financial aspects of the Local Plan’s financial budgets in relation to DM/CM programs run locally by the Plan or the Plan Vendor
- Have strong dotted line into the Solutions Unit to help guide their initiatives and vis-a-vis help drive their initiatives back
- Implements and successfully utilizes the Consultative sales strategy consistent with the organization’s long term sales and profit objectives
- Achieve defined sales goals and quota within assigned account list
Clinical Account Manager Lone Star Region
05/2010
-
11/2012
New York, NY
- Maintain existing business by driving utilization and account independence
- Provide clinical expertise to drive company revenue goals
- Uncover potential business opportunities
- Remain current on Hologic’s products, services and competitive landscape
- Strategically plan the week, month and quarter to target and implement a plan to insulate and grow business to meet corporate revenue goals
- Educate through case coverage, in-services and office calls to drive account independence
- Build professional relationships with physicians and other medical personnel by attending Medication Education programs, Journal Clubs, Residency programs and other events
- Attend internal/external education meetings and utilizing Hologic approved professional journals to maintain and enhance skills and clinical competency
- Organize customer data, including consistent entering of daily activities such as case coverage and product education events into Hologic’s customer management application
Education
University of Phoenix - Las Vegas Campus
2004 - 2009
Bachelor's Degree in Business
Professional Skills
- Excellent verbal communication, negotiation, motivational interviewing / coaching, and interpersonal skills
- Related direct sales experience or industry product specialist experience with a demonstrated track record of successfully selling against a quota
- Displays a strong customer understanding and is able to anticipate true customer needs
- To understand the company clinical and team management priorities and how they affect the territory
- To establish, maintain and develop strong relationships with customers and local key opinion leaders and to document this via Veeva CRM
- Additional working knowledge of ConvaTec processes, including but not limited to CEDAR, Consultant on-boarding, and Compliance policies
- Provide ongoing training to sales team members clinical objection handling on top objections from customers
How to write Clinical Account Manager Resume
Clinical Account Manager role is responsible for excel, events, travel, education, design, reporting, procurement, training, health, interviewing.
To write great resume for clinical account manager job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Clinical Account Manager Resume
The section contact information is important in your clinical account manager resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Clinical Account Manager Resume
The section work experience is an essential part of your clinical account manager resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous clinical account manager responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular clinical account manager position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Clinical Account Manager resume experience can include:
- Use of demonstrated analytical skills to identify, research, and solve complex problems with a sense of urgency
- Experience conducting client trainings and assistance with support of online data entry / reporting tools
- Developing customer relationships and maintaining a high level of customer satisfaction
- Representing Agilent to the customer in all sales-related activities
- To achieve commercially positive Laboratory co-marketing within target units
- Provides education and training to clients for clinical tools and resources
Education on a Clinical Account Manager Resume
Make sure to make education a priority on your clinical account manager resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your clinical account manager experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Clinical Account Manager Resume
When listing skills on your clinical account manager resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical clinical account manager skills:
- Computer skills: MS Word, Excel, PowerPoint and Excel
- To achieve sales and activity targets as set by the company through effective planning and implementation of territory key account plans
- To establish, maintain and develop strong relationships with customers and local key opinion leaders and to document this via CRM and within Account Plan
- Responsible for assisting clients in navigating through the indicator guidelines, data entry resources and generating reports
- Actively feedback opportunities regarding marketing activities and strategy
- To be fully conversant with current marketing strategies and initiatives
List of Typical Skills For a Clinical Account Manager Resume
1
Skills For Hss-clinical Account Manager Resume
- Successful completion of Apria’s training and competency assessments
- 2) Existing customer base
- Competent in Microsoft programs including MS Office
- Industry/Application expertise. Working knowledge of competitive products (specifications, value propositions, price
- Specialty Training, Anesthesia or Respiratory Ventilators
- To understand and remain updated on the healthcare environment both at a National level and throughout the local health economy
2
Skills For Clinical Account Manager Next Generation Sequencing for Dach Region Resume
- To fully understand the Laboratory process/pathway in all target units
- Be deeply knowledgeable about the market, the customers, potential competitors and products in order to capitalise on business opportunities and provide value added services to customers
- To maintain Key Account Plans, with defined CSFs and tactics based upon situational review
- Knowledge of Customer Relationship Management (CRM) system i.e. ORION
- Fluent in French, written / spoken for a territory in the province of Quebec
3
Skills For Genomics Clinical Account Manager Resume
- Clinical Key Account Management
- Microbiology knowledge and/or knowledge of clinical laboratory operations
- Troubleshoot and provide information back to the customer in a collaborative, courteous, positive and professional manner
- Certificates, Licenses, Registrations or Professional Designations
- Business acumen, ethical ambition to over achieve
- Achievement Drive / Sales, Expense budget and Projections
- Territory Management / Customer Focus
- Corporate Goals / Business Acumen
4
Skills For Clinical Account Manager Lone Star Region Resume
- Move up to 25 lbs
- Build on short-term activity to drive broader value for customers
- Travel daily within assigned accounts (possible overnight travel)
- To capitalise on business opportunities and provide value added services to customers
- To compile, monitor and review performance against a strategic business plan and make recommendations as a result
- To implement Primary Care educational workshops
5
Skills For Clinical Account Manager Next Generation Sequencing Resume
- To develop secondary care advocates for primary care
- To build and maintain relationships in key accounts to safeguard and grow business
- To keep daily records of customer contacts and share relevant data with colleagues via IT systems in place
- To organise and host clinical promotional sales meetings
- To provide Clinical Sales Manager with accurate and timely data and market reports. To include follow up actions against time scales
- To update detailed records of activity and actions in key account plans
- To ensure all appointments and booked events are accurately diarised
- To ensure all company expenditure on territory is accurately monitored within budget and expense forms are completed and submitted within the agreed deadlines
6
Skills For Clinical Account Manager Northeast Resume
- To represent the company in a professional manner with adherence to the company policies
- To deal with customers and colleagues in a professional and courteous manner
- To maintain company property to the highest standard
- To act at all times within the terms and conditions of the contract of employment
- Work with Manager, NA Corporate Sales to establish strong pricing rationale and strategy. Effectively leverage understanding of client business, competitive environment, and value proposition to set price. Employ pricing strategies to develop pricing for custom and bulk opportunities
- Work with Manager, NA Corporate Sales to employ pricing and implement strategic and tactical account plans for key accounts in territory. This would include close involvement and strong relationships with high level procurement personnel. Develop and maintain account plans and contracts
- Conducts daily sales calls to high potential case managers, doctors and other sales targets in assigned accounts as determined by Branch Manager
7
Skills For Clinical Account Manager Empire Region Resume
- Responsive support of customers in a time-sensitive industry
- Field sales and support experience for hardware, software, and services in HPLC/UHPLC, LCMS, GC, GCMS, UV- Vis, CE, AA, ICP, ICPMS and Networked Data System products within assigned geographic territory and industry
- Leading projects that require coordinating sales activities across functional organizations by partnering with product specialists who focus on LCMS, GCMS, ICP-MS/ICP-OES, Informatics, Services and Columns & Supplies for interfacing with targeted accounts
- Developing strategic relationships with leading members of the Clinical Diagnostic community to expand Agilent’s visibility and credibility in this market
- Relevant experience of use with laboratory workflow, instrumentation and techniques in a clinical diagnostic setting
- Experience in sales, technical sales, or product specialist role
- Responsible for distribution of quarterly reports, ensuring they are generated, quality checks are performed and they are distributed to the client
8
Skills For Genomics Clinical Account Manager Minnesota Resume
- Handle multiple projects simultaneously while meeting strict deadlines
- Builds and maintains relationships with client contacts and internal teams
- Collaborate across the organization to support cross-domain analytics
- Assists with unit management and maintenance
- Troubleshoot and ensure operational and service performance issues and challenges are identified, tracked, reported on and resolved in a timely manner. Acting as an integral part of the service recovering effort
- Maintain accuracy of client information databases
9
Skills For Clinical Account Manager Resume
- Provides key stakeholder input for product development and process improvement (understands the pain-points for our clients and relays that information to the product development team)
- Assists in identifying opportunities for product and process improvement within clinical products and the organization as a whole
- Question, probe, and/or challenge clients in order to ensure the client’s ultimate needs are met
- 11) Product lines
- 1) Sales goal
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