Change Management Resume Sample
Kailyn Franecki
50011 Tia Tunnel,
Philadelphia,
PA
+1 (555) 511 7552
Work Experience
Change Management Senior Manager
06/2016
-
PRESENT
Houston, TX
- Ensure open and effective partnership with Regional Enterprise Supply Chain leadership teams and regional business stakeholders on requirements, design and service delivery needs
- Build relationships with and manage all stakeholders to ensure adequate sponsorship and support in place for re-engineering and change priorities in LATAM
- Build relationships with and manage all stakeholders to ensure adequate sponsorship in place for reengineering and change priorities in APAC
- Enterprise Supply Chain wide initiatives (spanning all functions)
- Global/Regional Sourcing continuous improvement initiatives
- Supply Chain Controls and Governance initiatives
- Supply Chain Operations initiatives
- Supply Chain Analytics and Data Quality initiatives
- Lead the APAC ESC change management team; focus on the execution of the APAC project portfolio across ESC regionally in collaboration with global and regional counterparts
Change Management
02/2013
-
01/2016
Chicago, IL
- Four years of experience in Information Technology, including three years as a
- Oversees the work with stakeholders to identify and understand needs, concerns, and environment or business in which they work. Consults with stakeholders by underlying that their needs are understood by interviewing and documenting for verification
- Experience in change management including approaches, tools and phases of the transformation
- Strong analytical and problem solving skills in addition to excellent understanding of business dynamics
- Five years of experience in Information Technology, including four years as a systems programmer or equivalent experience
- Thrives in a culturally fast paced & dynamic environment
- Demonstrated high performance leader championing change initiatives of various size and complexity
- Demonstrated project management experience and skill-set required
Intern Change Management
09/2007
-
09/2012
Dallas, TX
- Ensure proper development of implementation plans, supporting change management plans and communications plans
- Lead the design and execution of process and system improvements and enhancements including the testing of process and system enhancements
- Foster best practice sharing across functional boundaries to improve efficiency and drive productivity
- Set the standard for collaboration and teamwork across the program
- Define financial and human resources required to deliver against agreed organization and business goals
- Operate an effective program structure to ensure project planning and execution controls to mitigate risk and manage issues
- Secure resources, expertise and advisors to inform decision making and support delivery
Education
Strayer University - Orlando East Campus
2002 - 2007
Bachelor's Degree in Business
Professional Skills
- Demonstrate solid problem-solving skills, superior client service and relationship management skills; Escalate issues as appropriate
- Strong facilitation skills and experience facilitating group/teams through complex and sometimes challenging issues
- Strong people leadership skills with a track record of effectively managing employee performance and development is essential
- Skills and hands on experience implementing portions of large-scale organisational
- Strong interpersonal, influencing and communication skills, with good command of spoken and written English and Chinese
- Excellent communication with the business (leadership and executive presence- presentation skills/ written and verbal)
- Excellent interpersonal skills; ability to communicate with all levels of seniority
How to write Change Management Resume
Change Management role is responsible for business, interpersonal, organization, leadership, organizational, presentation, facilitation, building, development, analytical.
To write great resume for change management job, your resume must include:
- Your contact information
- Work experience
- Education
- Skill listing
Contact Information For Change Management Resume
The section contact information is important in your change management resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:
- First and last name
- Telephone number
Work Experience in Your Change Management Resume
The section work experience is an essential part of your change management resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous change management responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular change management position you're applying to.
The work experience section should be the detailed summary of your latest 3 or 4 positions.
Representative Change Management resume experience can include:
- Applies judgment, decision-making skills, and the ability to work under continual deadlines and pressure to manage projects effectively
- Good organizational skills and an ability to manage competing priorities and meet deadlines
- Excellent executive-level communication & listening skills
- Understanding & knowledge of effectively managing organizational change
- Synthesizing / Integrative Skills
- Includes leading and supporting projects/initiatives such as: Development of Skills Survey, All Leader Conferences, Transformational Leaders Forum
Education on a Change Management Resume
Make sure to make education a priority on your change management resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your change management experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.
Additional details to include:
- School you graduated from
- Major/ minor
- Year of graduation
- Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.
Professional Skills in Change Management Resume
When listing skills on your change management resume, remember always to be honest about your level of ability. Include the Skills section after experience.
Present the most important skills in your resume, there's a list of typical change management skills:
- Excellent written and verbal communication skills, influencing relationship-building skills
- Be flexible, demonstrate critical thinking and work effectively in fluid, complex environments
- Contribute to the development of the Project Management team by effectively coaching, training and improving communications
- Proven experience managing the planning and execution of complex, large scale change
- Highly experienced in dealing with senior and executive sponsors and rationalising cross line of business priorities
- Experience working in assisting IT Application Change Management Experience required
List of Typical Experience For a Change Management Resume
1
Experience For Change Management Senior Manager Resume
- Good communication skills & analytical skills
- Demonstrated strong time management and leadership skills
- Strong Organizational Skills, Detail Oriented, Analytical Mind, Task Oriented and Strong Work Ethic
- Excellent leadership skills, including the ability to manage and influence others
- Experience with Microsoft tools and applications required including advanced Microsoft Powerpoint and Excel skills
- Proven experience of managing risks and issues across projects , Programs
- Prior experience in development and delivery of end user training to large audience is required
- Experience in PCM related working experience
- Able to handle multi-tasks, manage time effectively and perform under pressure
2
Experience For Director of Change Management Resume
- Effectively mitigates risks and resolves complex challenges before they become issues
- Related work experience with at least 5 years of progressive management experience
- People management and employee development skills
- Learn quickly and present content effectively on timely fashion
- Experience designing communication strategies and communicating across varying populations
- Experience building, empowering, and leading talented cross functional teams
3
Experience For Change Management Director Resume
- Demonstrated training development and adult learning theory knowledge
- Experience leading and managing change required
- Communication planning development and corresponding materials experience within a corporate/Enterprise environment required
- Qualified coach or ability to utilise your coaching experience to support Accenture teams and clients achieving business outcomes and sustainability
- Highly skilled at utilising Office 365 including OneNote, Skype, Microsoft Teams
4
Experience For Manager of Change Management Resume
- Experience with serving as a change management leader on healthcare transformations
- Experience of leading significant transformations and change projects
- Strong knowledge of PL/SQL and bash shell scripting
- Strong understanding of Capital Markets, Derivative and Function of Middle Office
- Big 4 or Boutique Advisory experience with leading significant transformational Change Management engagements is required
- Heavy experience consulting in the Energy & Utilities industry
5
Experience For Specialist, Change Management Resume
- Experience in dealing with and exposure to senior management on global and regional level is required
- A strong track record of success working on continuous improvement and change management sustainment efforts required
- A full understanding of the strategic priorities of the organization
- Experience in the Compliance domain, with specific focus on systems and processes relating to ISO27001, Sarbanes Oxley, SOC in a regulatory environment
- Work autonomously in a fast paced environment with changing priorities
- Operational hands on experience in international working environment
6
Experience For Senior Change Management Resume
- Experience with leading process improvement and technology efforts
- Experience with process modeling and project management software
- Develop and maintain strong working relationships to support business outcomes
- Experience interacting with executive leadership
- Applied business and IT experience in large and complex organizations
- Experience with successful execution of large-scale organizational change efforts
7
Experience For Organization Change Management Resume
- Proven ability to influence others and move toward a common vision or goal
- Strong technical knowledge in areas of CMO’s
- Experience in Alternative Investments or similar industry (preferably Hedge Funds)
- Manage the portfolio and prioritize the change load
- Experience in change management preferably in the Cable or Telecommunications industry
- Enable the design of a set of change planning measures to assess the effectiveness of the change journeys
- Identify measure and demonstrate results and benefits of the change management interventions
- Experience in business analysis, project management, and stakeholder management
8
Experience For Head of Change Management Resume
- Implement employee focused change management to improve organizational effectiveness and drive business results through thoughtful use of resources
- Monitor effectiveness of change management processes and recommend improvements
- Sharing and applying of learning’s to all projects and business change initiatives
- Bring new and creative thinking around solutions to challenges and a uniquely human touch to client engagements e.g. design thinking, shift mindsets
- Creating and enabling reinforcement mechanisms and celebrations of success
9
Experience For Senior Manager of IT Change Management Resume
- Working knowledge on HP Project Portfolio Management – Change Management module (existing tool)
- Understanding of business process concepts: process ownership, process flow mapping, measurement and process optimization
- Experiencing introducing change within fast-paced high-tech environments
- Working knowledge of applicable federal requirements, and international standards for in-vitro diagnostics and medical devices
- Understanding business and solution development, project/program management, and project delivery
- Marketing and communication background
- Updating user system role list
- Working with both technical and functional project team members to support various change management artifacts
- Supporting the development of the project newsletter
10
Experience For Lead Change Management Resume
- Coordinating product demonstrations with stakeholders and end users
- Working knowledge of MS Project an asset
- Working knowledge on Cherwell Change Management module (future tool)
- Working knowledge on JIRA application
- Working knowledge on an Enterprise Document Management System (EDMS)
- Generating audit reports and analysis
- Working knowledge of multiple change management methodologies such as Prosci/ADKAR, Bridges, Kotter, etc
- Influencing Others & Persuasiveness
- Logging, tracking and coordination of test environment issue resolution with Environment Management teams
List of Typical Skills For a Change Management Resume
1
Skills For Change Management Senior Manager Resume
- Strong interpersonal skills, public speaking and presentation skills
- Strong analytics skills and Business Modeling techniques and methods (Intermediate level skills with MS Excel, MS PowerPoint)
- Strong change management, analytical and problem-solving skills
- Develop training programs and leverage various resources to cost effectively address skill gaps across all target audiences
- Excellent communication skills (both written and verbal) including the ability to successfully influence across teams
- Excellent interpersonal and leadership skills; ability to communicate with all levels of seniority
- Possess excellent analytical, interpersonal, and presentation skills
- Excellent verbal and written communication skills in order to communicate with customers, peers, senior leadership and vendors
2
Skills For Director of Change Management Resume
- Prioritize conflicting demands effectively
- Strong analytical skills with the ability to translate analysis into recommendations
- Strong collaboration, people management skills, and ability to confidently present complex information to all levels of the organization is required
- Demonstrated leadership skills with the ability to motivate team members
- Experience with process reengineering and effectiveness working with cross functional teams
3
Skills For Change Management Director Resume
- Demonstrated experience leading an enterprise change management effort
- Work effectively at all levels in an organization, including at C-level
- Skilled in ‘user experience’ best practice and analysis, stakeholder mapping
- Interpersonal skills, including the ability to influence and build support at all levels in the organization
- Consultation / Consulting Skills
- Confident and concise communication skills, learning to tailor messages to peers, managers, customers and stakeholders
4
Skills For Manager of Change Management Resume
- Strong experience with enterprise project planning, issue and risk management, resolves project issues and mitigates project risks
- Applied analytics and advanced excel skills
- Proven ability to build strong relationships and communicate at all levels of the organizations
- Demonstrated ability to manage multiple priorities, work with senior leaders and deliver results
- At least seven years of relevant work experience or five years of consulting firm experience within the topic area
- Ability in facilitation and communication skills, both written and verbal, across all organizational functions and levels
- Microsoft skills: Outlook, Excel, PowerPoint, Word
- Enterprise wide change management experience with a proven record of success in a large, complex organization is required
5
Skills For Specialist, Change Management Resume
- Strong client stakeholder management and client facing experience
- Very high level of interpersonal skills to work with all levels of the organization
- Very high level of communication skills both, oral and written
- Demonstrated ability to motivate others and achieve results; ability to strongly influence without authority
- Proven credibility with senior leaders through demonstrated change management acumen
6
Skills For Senior Change Management Resume
- A solid understanding of how people experience change and the psychology of change
- Build upon and effectively deliver the existing change management process and coach a network of project change resources in their application
- Determining the business requirements to meet new regulatory directives and prioritizing them for change
- Understanding and appreciation for how the User Experience drives adoption and behavioral change
- Strong at decision making, leadership, teamwork, influencing and persuading and stress management
- Experience developing Communication Plans and executing them including Web-site content
- Experience in developing and delivering training to help drive adoption (eg: webinars, etc.)
- Knowledge and experience working to improve key business capabilities and processes such as supply chain, procure-to-pay, sourcing, and document management
7
Skills For Organization Change Management Resume
- Experience working on projects focused on migrating from legacy “on prem” software to cloud solutions
- Experience working with and facilitating virtual teams
- Knowledge and experience working to improve key business capabilities and processes in areas focused on data management, reporting and analysis
- Experience creating and executing multi-channel communication and user engagement strategies
- Strong proficiency in producing change management plans and key documents, including communications, schedules and status reports
- Experience leading change imitative for end user computing
- Skilled in the development of change management plans, including communications, stakeholder engagement, and workforce transition and training activities
- Skilled in engaging with and coordinating internal and external stakeholders of all levels across multiple teams and locations
- Skilled in presenting and articulating solutions in a logical manner to stakeholders of all levels in global locations
8
Skills For Head of Change Management Resume
- Experience leading and developing a team of professionals
- Experience of designing and implementing stakeholder engagement strategies
- Experience in leading or supporting the overall change management effort across the Program agenda engagement change efforts
- Maintain effective and trusting working client relationships to facilitate program success and expansion
- A proven track record creating and implementing change deliverables across an enterprise program portfolio
- Demonstrate a balance between a strategic enterprise view, planning high-level work processes, and deploying day-to-day practical change management tactics
- Previous experience managing invoicing system migrations
- Handle rapidly changing, competing priorities
9
Skills For Senior Manager of IT Change Management Resume
- Experience working in a large and dynamic Enterprise Operations environment
- Experience in a planning, design and implementation of organizational change management plans
- Experience working in a fast-paced technology company
- Experience working in a matrixed-management environment
- BMC ticketing tool experience is desirable
10
Skills For Lead Change Management Resume
- Experience performing Organizational Workforce Development, Design and Strategic Alignment
- Experience working virtually with global teams
- Experience working with clients in the Information Technology and/or Information Security fields
- Experience creating visual content (publications, postcards, videos)
- Management consulting, project or change management and/or internal experience with medium to large-scale organization change initiatives
- Ability articulate a compelling reason for effective change management practices and to engage project and business stakeholders
- Experience working directly with Scrum Teams in an Agile environment
- ERP implementation experience, Dynamics AX with integrated, 3rd party Planning and Commerce solutions
- Experience leading organizational change management
List of Typical Responsibilities For a Change Management Resume
1
Responsibilities For Change Management Senior Manager Resume
- Demonstrated strong organizational, analytical, communication and interpersonal skills
- Active resource management and framing of business case prioritization, including effective workforce planning and utilization across a dynamic portfolio
- Building and fostering effective and productive relationships with peers across business lines and technology teams
- Acting as CCOR Change SME, sharing best practice and up-skilling other Risk teams across CCOR in the oversight of change management
- Skilled in the development and execution of detailed knowledge transfer programs, leveraging a variety of modes and methods including remote training
- Experience working in a consultative role where multiple projects and competing demands are the norm
- Experience leading a thriving virtual team
- Experience managing complex projects as part of a PMO
- Solicit feedback from consumers of the training to test its effectiveness. Measure the program’s success and adjust, as necessary
2
Responsibilities For Director of Change Management Resume
- Effective and efficient controls around the risk of introducing changes
- Experience delivering program and system improvements
- Experience in one or more of the following specialties
- Three (3)+ years’ experience running projects
- Experience operating in an international organization, ideally in a matrixed structure
- Trade off visibility, prioritization and unblocking among initiatives and resources
- Experience working with multiple stakeholders across an enterprise with the ability to clearly articulate change plans to a variety of audiences at all levels
- Experience in driving a Change Management rollout for O365
3
Responsibilities For Change Management Director Resume
- Enable team and organization effectiveness through diagnosing opportunities and facilitating solutions
- Supports the upskilling of the team members by sharing knowledge and coaching
- Develop and evolve policies, procedures and routines utilized within the LOB PMO in support of efficient and effective Program management
- Experience with multi-national companies including 3+ years in a line management function
- Driving project delivery success while adhering to and remastering best practices and protocols
- Acting as a champion for ongoing improvements to protocols and practices, standards and evolving capabilities
- Creating a training schedule as directed by the Change Lead
4
Responsibilities For Manager of Change Management Resume
- Driving and motivating globally distributed teams to align with division’s goals and objectives
- Developing the change management and communications plan, ensuring alignment with the broader organization real estate change management strategy
- Developing and managing the communications plan through execution of all leadership and impacted stakeholder communications
- Driving license (“B” category) and mobility for travelling to countries
- Managing / coordinating overall Project pipeline
- Identifying end users who need to be trained
- Managing organizational design principles and approaches that maximize delivery capabilities, quality and stakeholder satisfaction
5
Responsibilities For Specialist, Change Management Resume
- Ensuring changes are scheduled without conflict and/or implemented as part of a scheduled downturn timeframe
- Coaching – Serve a change management SME. Provide recommendations to leaders and project team members on actions to transition the organization through change
- Building the stakeholder analysis to identify all key stakeholder groups and identify the appropriate change management and communications actions
- Shaping the tactical & strategic transformation “agenda”
- Scorecarding for each project and project progress
- Understanding and ability to execute best practice change management principles, methodologies and tools
6
Responsibilities For Senior Change Management Resume
- Competing time lines so organized
- Understanding of how people deal with uncertainty and change
- Developing and managing communications and change plans for the project (5%)
- Coordinating specific steps for projects that are part of the transformation agenda (e.g. iS&OP, Connected Employee, Business Unit of the Future, etc.)
- Monitoring and supporting the design and operation of the control landscape within Group Digital and Group Change Management
- Leading Human Capital change management projects for large (e.g., Fortune 50) companies
7
Responsibilities For Organization Change Management Resume
- Working across all of IT, ensure all Transition process are communicated and gather feedback to ensure there is a consistent approach, and understanding
- Participate in releases, perform system integration testing and perform / organize user acceptance testing
- Reduce the number of incidents caused by change and improve end-user productivity through proper planning, resulting in more stable services
- Designs and facilitates change management workshops and informal learning programs covering a broad variety of change management topics and concepts
- Provide daily support for the change management policy, process, procedures and tool, including training to users when necessary
8
Responsibilities For Head of Change Management Resume
- Management of logging, tracking and coordination of deployment ticket execution with environment build teams
- Outcomes oriented and “gets on with it” yet is adept at engaging others and bringing them with him/her
- Highly consultative; listens carefully and asks thought-provoking, probing questions
- Defines cross-tower and internal impact communications strategy including a consistent process for communicating Vendor changes, outages and impacts
- It is desirable, but not required, that the project manager possesses training and certification in the following areas
9
Responsibilities For Senior Manager of IT Change Management Resume
- Partner with Operations Risk & Control team members, Training, Operational SME’s and business partners
- An understanding of the AIS (Hedge Funds, Fund of Hedge Funds, Private Equity) business and an interest to further develop this knowledge
- Write test scripts and coordinate system and UAT testing
- Preference for Accounting / Finance / Technology
- Chairs Global Change Advisory Board (CAB) and is also responsible for the scheduling of formal Global CAB meetings
- Solves escalations within Change Management and collaborating parties
10
Responsibilities For Lead Change Management Resume
- Define in a compelling way what the vision for change is and what it means
- Partner with other parts of the organization instrumental in delivering the transformation such as the HR department
- A successful track record of managing change in an organization
- Assembles project reporting mechanisms for change management success metrics
- Leverage internal communication channels, including social media, email, intranet and video tools
- Assist with the development, implementation and updating of resources and materials related to the trainings and communications
- Timely & quality completion of the following
Related to Change Management Resume Samples
Change Management Lead Resume Sample
Work Experience
• Oversees analysis, planning, design and implementation of OCM processes in a complex context, and leads delivery of activities as needed
• Provides OCM thought leadership to project team to develop strategies and plans
• Leads and supports planning sessions with multiple clie...
Professional Skills
• Strong interpersonal skills, judgment, and...
• Strong engagement and coaching skills; abi...
• Possess exceptional communication skills, ...
Director, Change Management Resume Sample
Work Experience
• Career Gap Analysis
• Develop, lead, influence and manage multidisciplinary program / project teams to ensure goals are achieved and to drive superior business outcomes. This can include both direct and indirect reports, where part or fully dedicated to a program
• Coach and ...
Professional Skills
• Excellent analytical, problem-solving and ...
• Experience applying influence and consulta...
• Excellent listening skills, willing to enc...
Manager, Change Management Resume Sample
Work Experience
• Increase effectiveness across the company
• Enhance experiences our customers and clients have with us every day
• Identify new, profitable growth opportunities
• Takes a leadership role in the design, approval and implementation of a structured change ...
Professional Skills
• Strong communication skills, both written ...
• Extensive program / project management ski...
• Excellent written and oral communication s...
Servicing Manager Resume Sample
Work Experience
• Experience in the asset management industry
• Good product knowledge in multi-asset class
• Mature, strong communication skills and detailed-oriented
• Leading a team to ensure the timeliness and accuracy of Corporate Action and Dividend Payments to Cit...
Professional Skills
• Proven Leadership and Employee Management ...
• Proven Leadership and Employee Management ...
• Strong focus on Client service/experience ...
Manager, Enterprise Resume Sample
Work Experience
• Thorough knowledge of the bank’s PMO methodologies and project lifecycle stages
• Three to five years’ experience in leading the Implementation, enhancements, and support of Concur in a large scale enterprise-wide regulated environment. This includes
• Development of business...
Professional Skills
• Proven leadership skills with the manageri...
• Strong communication and interpersonal ski...
• Communicate effectively and presentation s...
Mgr Capture Management Resume Sample
Work Experience
• Lead/Support Raytheon’s business proposal activities
• Leadership experience as an international capture/BD Lead for pursuits with experience in successful business captures in the airborne ISR market
• Direct experience in successfully working with systems controlled under t...
Professional Skills
• Experience with customer focused marketing...
• Demonstrated experience leading capture ac...
• Strategic planning and demonstrated relate...