Care Tech Resume Sample

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Work Experience

Samsung Lead Customer Care Tech-ny
08/2015 - PRESENT
San Francisco, CA
  • Performs all skills required of the Clinical Assistant. Additionally, inserts foley catheters, performs complex splinting and performs venipuncture for the purpose of drawing blood or inserting a saline lock
  • CCT’s responsibility is to watch the patient and assure his/her safety
  • Documents the patient’s activity and participation in activities and exercises
  • Attends departmental meetings and inservices
  • Assists other team members (Environmental Services Workers, etc. ) as necessary
  • Provides assistance with feeding, meals, passing water, snacks to ensure that patient’s dietary needs are met
  • Consistently maintains adequate stocking and restocking to PAR levels of patient care supplies
  • As delegated, sets up for Emergency Department procedures and assists the RN as directed
  • As delegated by the RN, operates patient monitoring equipment, records, rhythm strips, runs 12
Critical Care Tech
05/2013 - 07/2015
San Francisco, CA
  • Greets, registers, instructs, discharges and provides general assistance to patients
  • Verifies insurance eligibility, pre-certifications/referrals as needed and relays relevant information on payment policies and billing/collection processes
  • Assists with POC testing
  • Cross-training as a Houseperson and CARE Room Attendant
  • Check indoor pool areas regularly to ensure clean, organized and stocked with pool towels
  • To make sure all of the floors in all areas of the resort are swept and mopped
  • Assist with other housekeeping tasks as assigned
  • Carpet Extractors, Hand Held Extractors, Floor Burnishers and Phazer (or similar) system and equipment, Vacuum cleaner, mop, broom, sponges, dust cloths, etc
Medical Assistant Health Care Tech
03/2008 - 12/2012
Philadelphia, PA
  • Reports any observed change in patient's condition to an RN or MD in a timely manner
  • Protects patient's right to privacy; observes principles of privileged communication
  • Ensures that needed supplies and equipment are available on the unit
  • Competencied through NWCH Lab in phlebotomy skills within 2 months of hire; competent in E D Patient Care and EKG skills within one month of hire
  • The interpersonal skills necessary to interact effectively with patients, families, team members, and internal customers by displaying composure, compassion, and caring behavior
  • The organizational skills necessary to prioritize assignments given by multiple staff members
  • The technical skills necessary to maintain equipment, conduct equipment checks, and perform technical tasks
  • The written and verbal skills necessary to record patient data and communicate effectively with patients and staff
  • The ability to use a computer for the storage and retrieval of data


Strayer University - Birmingham Campus
2003 - 2007
School's Degree in Nursing

Professional Skills

  • Possess strong verbal communication skills
  • Bi-lingual Experience providing evidence-based practices and programs Experience working with Medication Assisted Treatment (MAT)
  • Data entry skills – entering patient information into EMR at point of service
  • CNA experience or applicable healthcare experience
  • Current basic computer skills, data input
  • Computer skills to check communications and satisfy educational requirements
  • Read, write, speak, and understand English Basic computer skills

How to write Care Tech Resume

Care Tech role is responsible for insurance, basic, patient, computer, phlebotomy, education, reporting, training, health, communications.
To write great resume for care tech job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Care Tech Resume

The section contact information is important in your care tech resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Care Tech Resume

The section work experience is an essential part of your care tech resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous care tech responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular care tech position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Care Tech resume experience can include:

  • Demonstrates good communication skills respectfully and courteous when interacting with patients, co-workers, physicians, and colleagues within department
  • Demonstrates sterile technique in applying gloves, setting up suture trays, etc. after demonstrated technique
  • Communicates effectively with front desk staff to ensure efficient patient flow
  • Demonstrates competence and proficiency in obtaining vital signs and weights. Performs repeat vital signs as directed by nursing/physician staff
  • Experience in a medically related field such as: RN student in training, Certified Nursing Assistant, Military Core Man or Emergency Medical Technician
  • Certificate of completion from accredited facility for EMT-B, EMT-P, MA or prior medical military training

Education on a Care Tech Resume

Make sure to make education a priority on your care tech resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your care tech experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Care Tech Resume

When listing skills on your care tech resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical care tech skills:

  • Experience with evidenced based practices such as motivational interviewing and contingency management theory
  • Interacts and copes effectively with diverse populations in stressful situations resulting from trauma and illness
  • Nursing student with one semester completed, EMT, Paramedic, or medical experience in lieu of education
  • Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies
  • Experience: 10 weeks of basic combat training and 16 weeks of Advanced Individual Training, including practice in-patient care
  • Experience documenting behaviors according to established policies

List of Typical Experience For a Care Tech Resume


Experience For Critical Care Tech Resume

  • Demonstrates knowledge of office medical equipment and assists doctor
  • One year of experience in a clinical role required
  • Nursing student who has completed Nursing 101 or a Certified Nursing Assistant
  • Nursing student who has completed Nursing 101 or a Certified Nursing Assistant, Medical Assistant, Military Corpsman or an EMT/Paramedic required
  • Updates waiting patients to department crisis and/or extra busy time. Assists nursing staff with patient rounding during shift
  • Contributes to the growth of the practice by managing patient flow and recommending follow-up visits if needed

Experience For Urgent Care Tech Resume

  • Assists staff in bringing patient to available rooms and helping with overall flow of ER patients
  • Assists physicians/nursing staff in locating charts, reports and equipment
  • Assists with moving charts to re-evaluation rack in room 17 when testing resulted
  • Properly identifies all patients using two patient identifiers
  • Performs in office CLIA-waived lab tests. Collect, label, process and properly store specimens for send-out testing to reference laboratory
  • Verifies insurance eligibility, pre-certifications/referrals asneeded and relays relevant information on payment policies and billing/collection processes

Experience For Wound Care Tech Resume

  • Assists in controlling supplies and maintains inventory weekly
  • Assists office staff with marketing mailings, phone calls
  • Perform blood and urine testing
  • Performs EKG's on patients as directed and makes sure the EKG is seen by the ordering physician and/or charge nurse
  • Assists with transporting patients to patient care rooms and / or inpatient rooms as instructed
  • Assists in In-house admitting
  • Carpet Cleaner and Buffers
  • Prepares and makes daily bank deposits

Experience For Critical Care Tech-pacu Resume

  • Answers telephone, take messages and return voice mail
  • Current Colorado Emergency Medical Technician-Basic with IV Certification
  • Current Basic Life Support (BLS) for HealthCare Providers certification required from American Heart Association
  • Current Colorado Emergency Medical Technician-Basic with IV Certification or A-EMT or EMT-Intermediate or Paramedic license
  • Adhere to standard precautions and all infection control policies and procedures

Experience For Perioperative Care Tech-hours Resume

  • Provides patient care. Obtain patient history, assesses health status, implements care plans, documents interventions and evaluates patient progress following standard procedures
  • Coordinates patient flow and prepares patient for examination. Takes and records vital signs and EKG's. Documents intake questions
  • Perform a variety of routine and complex blood drawing procedures to include venipuncture and capillary puncture (finger sticks) using standardized equipment. Labels all blood specimens in the presence of the patient
  • Remove sutures/staples and change sterile and non-sterile dressings
  • Cleans and sterilizes treatment rooms, equipment and instruments

Experience For Samsung Customer Care Tech NY Resume

  • Returns patient calls and documents in patient record as required or directed by the practitioner
  • Obtains laboratory results. Ensures results are brought to the attention of the practitioners and others as appropriate. Documents results in chart as needed
  • Completes medical chart to include medical services rendered, test results and supplies used
  • Performs maintenance and quality checks on medical / laboratory equipment
  • Assists providers with clinical procedures as directed or instructed
  • Greets, registers, instructs, discharges and providesgeneral assistance to patients

Experience For Floor Care Tech Resume

  • Obtains demographic and financial information and enters into computer
  • Determines and collects co-pays, co-insurance, deductibles, past due balances and other patient financial responsibilities
  • Maintains and balances cash drawer
  • Retrieves and faxes/mails medical records to providers as requested
  • Answers telephone, take messages and return voicemails
  • Schedules follow-up appointments as needed
  • Performs clerical tasks as required
  • Assists with patient flow and prepares patient for examination when directed. Takes and records vital signs as instructed. Assists physician and others in clinical procedures as required or directed

Experience For Samsung Customer Care Tech Resume

  • Assists with preparation of lab specimens for send-out
  • Assists practitioner with procedures as requested
  • Maintains assigned departmental, pharmaceutical and/or clinical supplies. Assures accurate inventory of supplies based on approved levels. Rotates stock as required. Initiates requisitions for re-supply or special items
  • Collaborates with staff on marketing efforts
  • Maintains timely communication with patients re: hyperbaric dives,surgery, scripts, testing
  • Assists with XRay set up as requested
  • Performs quality checks on medical equipment
  • Performs a variety of technical tasks (i.e. IV insertion, splinting, wound care, etc.) as directed by the RN or physician according to established clinic policies, procedures and standards to provide quality patient care within hospital and/or department guidelines.
  • Communicates with RN and Physician regarding patient/family observations in an ongoing fashion to assist in the treatment of patients. Communicates concerns regarding hazards or errors related to patients to the health care team.

Experience For Perioperative Care Tech-main Resume

  • Collaborates with medicine, nursing and other health care professionals regarding plan of care, follow-up and evaluation for the patient and family.
  • Uses Situation, Background, Assessment, and Recommendation (SBAR) communication techniques.
  • Accurately and timely documents all tasks, observations, and procedures performed on the patient record according to medical and legal standards. Maintains thorough and confidential maintenance of patient charts and records.
  • Performs unit secretary functions as needed, such as order entry, placing consult calls, bed admission requests, and acknowledging orders.
  • Communicates with colleagues and allied personnel regarding patient care to maintain continuity of care between departments and care providers.
  • Facilitates room turnover and cleaning rooms between patients, stocking trays and carts/linen, and exchanging oxygen tanks. Ensures that work environment and patient rooms are neat and orderly to enhance unit and hospital image.
  • Assists with tracking ED equipment such as monitors, gurneys, wheelchairs, etc.
  • Effectively uses time, personnel, equipment and supplies to provide high quality, cost effective patient care and monitoring. Organizes and prioritizes work to be completed within assigned timeframe to promote consistent patient comfort.
  • Consistently demonstrates flexibility and is agreeable to work schedules including weekends, holidays, evening and night hours as necessary to meet the needs of the patients and department.

Experience For Samsung Lead Customer Care Tech-ny Resume

  • Assists in training other Critical Care Techs, volunteers, students and other hospital personnel
  • Service guest and associates service elevators
  • Clean the guest hallway floors
  • Clean and scrub guest room floor and furniture
  • Clean outside entrances, associate entrance and main entrance to hotel
  • Demonstrates high level of interpersonal and communication skills necessary to consistently receive and greet visitor, patients, and staff members in a professional manner
  • Encourages and demonstrates teamwork following up on diagnostic results, answering phones, communicating with patients

List of Typical Skills For a Care Tech Resume


Skills For Critical Care Tech Resume

  • Good medical knowledge to assist doctor during patient exams
  • Experience working in a substance abuse treatment program with adult patients
  • Previous experience in a hospital, physicians office or a nursing home
  • 6 months experience in health care service taking care of patients
  • Three (3) years or more years Medical Assistant experience in physician office or clinical setting

Skills For Urgent Care Tech Resume

  • At least two years of experience as a nursing assistant, ER technician or MA
  • Qualified Anesthesia Technician with previous hospital experience and familiarity with sterile technique required
  • Six (6) months experience in a medical environment required
  • Demonstrates knowledge and compliance of Hospital guidelines and regulatory requirements
  • Assisting the RN and LVN implementation and planning of patient centered care for all patients on the unit during shift

Skills For Wound Care Tech Resume

  • Drawing blood for in-house and outside laboratory analysis
  • Facilitating process and flow, in a timely manner, is essential
  • Use a computer-based scheduling/record/billing system to record and maintain demographic, scheduling and billing related information
  • Assist physicians during exams and procedures, including basic patient monitoring (e.g., blood pressure, pulse, etc) and handling non-sterile supplies
  • Maintain clinic equipment including cleaning equipment after procedures and preparing instrument trays for sterilization

Skills For Critical Care Tech-pacu Resume

  • Prepare exam rooms for procedures and exams including setting up sterile and non-sterile procedure trays and setting up the exam table
  • Assist the Practice manager with chart set-up, equipment and supply monitoring, ordering, and patient follow-up
  • Greet and exchange information with patients, visitors and staff, while performing housekeeping tasks
  • Documentation of competency in providing basic cardiopulmonary resuscitation
  • Clean exam rooms and ultrasound rooms after exams and procedures, including disposal of non-hazardous materials (patient drapes, etc.)
  • Support patients in aftercare planning
  • Participates in departmental performance improvement and training activities
  • ARRT(CT), ARRT(N), ARRT(T) or CNMT registry required or State CT registry ARRT(R) with CT training

Skills For Perioperative Care Tech-hours Resume

  • Treatment planning/ case-management
  • Monthly reporting to stakeholders
  • Complete initial and ongoing assessments such as the Lifestyle Severity Index (LSI) and the, Global Assessment of Needs (GAIN)
  • Certification of nursing assistance required
  • Gets office prepared to accept patients in the morning – ensures clinic is shut down and secure at the end of the treatment day
  • Assists in training other Critical Care Techs, volunteers, students and other hospital personnel.
  • Service all of the Hotels Porches and Outdoor Living Spaces
  • Escorts patient to examination room, takes vital signs, removes dressings, positions patient comfortably for nursing and medical examination
  • Once patient is ready for nursing/physician, escorts next patient

Skills For Samsung Customer Care Tech NY Resume

  • All staff are responsible for providing support if required in the hyperbaric unit
  • Performs EKG’s, glucometry, phlebotomy, point of care testing, UDS collections, breath alcohol tests, and other specimen collections
  • Knowledge of office and laboratory procedures required
  • Work independently and with the public in a high-pressure environment
  • Interact professionally and positively with patients and colleagues
  • Accurately process money transactions
  • Use basic MS Office applications such as Outlook, Word and Excel
  • Work in a self directed manner with minimal supervision

Skills For Floor Care Tech Resume

  • Knowledge of medical terminology, infection control guidelines, and sterile technique
  • Perform detailed assignments with minimal supervision and work under pressure
  • Knowledge of medical office practices and medical terminology
  • Understand and collect fees for copays, package payments, and self-pay
  • Responsible for individual and group therapy sessions
  • Documentation of services provided in Electronic Health Care Record
  • Help patients stay in compliance with their community corrections/DOC sentences via monitoring employment, holding them accountable for restitution payments, occasional court appearances, and troubleshooting issues that arise related to their sentences

Skills For Samsung Customer Care Tech Resume

  • Reports and records patient care findings and data in a timely manner. Reports change in the patient condition quickly, and secure qualified assistance as needed
  • Provides direct patient care in a safe, sensitive timely, manner according to departmental policies and procedures
  • Cleans, stocks and re-stocks rooms with supplies between patients or as needed
  • Applies and adheres to the principles of infection control and sterile technique in all aspects of the technician role
  • Initiates, completes and maintains documentation such as medical records, physician orders, transcription and departmental logs with accuracy and in a timely manner
  • Provides quality service consistently with departmental and Health Alliance philosophy
  • Performs diagnostic imaging procedures, providing safety for self, patients and all other individuals. Practices all rules and regulations pertaining to radiation safety, reducing personal and patient exposure to “as low as reasonably achievable” (ALARA).
  • Responsible for compiling and maintaining accurate documentation on each patient including, but not limited to, spiritual care, supply charges, patient and family teaching, vital signs and graphic record completion
  • The CCT reports patient condition changes, inconsistencies, or other concerns to the registered nurse and/or LVN. Follows all departmental safety policies and procedures regarding patient care and one’s personal protection and patient safety. Develops self professionally and participates in hospital and departmental activities

Skills For Perioperative Care Tech-main Resume

  • Actively participates in continuous quality improvement. Promotes and participates in teamwork with physicians and personnel of this and other departments. Completes other tasks as assigned
  • Responsible for understanding the registration process and becoming competent at registering incoming patients using the “quick register” function with 100% accuracy
  • Competent in basic patient work-up for examination
  • Keep process and patient flow on time; competent with basic patient work up
  • Approximately three months (90 days) on the job experience necessary in order to learn sanitation principles and techniques, medical center layout and departmental policies and procedures
  • Orientation to age-specific patient needs

Skills For Samsung Lead Customer Care Tech-ny Resume

  • BLS for Healthcare Providers through American Heart Association
  • Attend staff meetings weekly
  • Current certification as an EMT P
  • CPR, ACLS, PALS (within 6 months of hire), ED Safe (within 90 days of hire)
  • Current certificate in C.P.R
  • Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations
  • Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc
  • Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc)
  • One year of experience working as a Patient Care Tech or Unit Secretary is required to work PRN unless associate is currently enrolled in a recognized nursing program and have successfully completed Nursing 101

List of Typical Responsibilities For a Care Tech Resume


Responsibilities For Critical Care Tech Resume

  • Prepare patients for examination and treatment. Take patient vital signs
  • Demonstrates care for one another by working all areas, open to change, sensitive to department needs, effectively participates in conflict resolution/problem solving
  • Performs front office responsibilities as assigned
  • Preps for next day patients. Ensures all necessary reports/results are available day of visit. Passes key information to doctors/clinicians and front office in a timely manner
  • Coordinates with appropriate personnell to schedule procedures and ensure efficient processes

Responsibilities For Urgent Care Tech Resume

  • Maintains efficient patient flow, exam room prep and addresses all doctors’ requirements
  • Prevents casual overtime at all times and completes work in a timely manner
  • Maintains efficiency in patient work-up flow and triage responsibilities
  • Maintains accurate documentation of patient medications and messages, sample meds, and pharmacy documentation
  • Keeps current with new technology and updates on care and medications
  • Assist in delivery of care with physician/nurse as needed
  • Maintains a neat, clean organizaed work environment and helps colleagues as needed

Responsibilities For Wound Care Tech Resume

  • Visual observation and/or audible contact with the hyperbaric control panel and patients in hyperbaric chambers at all times
  • Attends unit meetings per unit standard 90% of the time
  • Adheres to hospital dress code policy 100% of the time
  • Types various reports and documents for unit staff. Photocopies and distributes and/or files as necessary
  • Participates in creation of treatment plan as overseen by the RN
  • Floor maintenance including carpet shampooing and extraction, scrubbing, stripping, waxing and buffing of floors and cleaning of patient rooms and public areas. Equipment operations including Wet/Dry Vac, scrubbers, vacuum cleaners, buffing machine, extraction machines
  • Assist with patient exam and treatment

Responsibilities For Critical Care Tech-pacu Resume

  • Assist with surgical procedures. Perform sterile procedures
  • Follow infection control policies
  • Perform injections (ID, SQ, and IM)
  • Follow Lab Safety and Hygiene procedures
  • Perform EKG and Aerosol Procedures
  • Familiarity with x-ray equipment, and competently perform basic x-rays of extremities, spine, chest, and abdomen
  • One year of exp. in a clinical role required
  • Assists with patient care as directed by the professional staff to facilitate on-going quality care. Maintains and demonstrates competency in performing all required patient care skills
  • Collects lab specimens, blood, urine, feces, etc. as ordered. Ensures that specimens are properly labeled in patient room after checking two identifiers (name and birth date) and sent to lab or placed in designated area for POC lab staff

Responsibilities For Perioperative Care Tech-hours Resume

  • Performs other procedures such as foley catheter insertion, IV insertion after competency demonstrated, applying cardiac monitor, apply dressings, irrigating ears, assisting with pelvic exams and any other procedure where competency has been demonstrated and at the direction of professional staff
  • Charts all procedures performed as appropriate in First Net
  • Informs RN and/or physician of any patient changes or alteration in status immediately
  • Assists with application of splints, ice packs, catheter insertions, etc., as directed
  • Rounds on ER patients and families and gives updates as needed
  • Ensures that each patient is arm-banded, 100% of the time

Responsibilities For Samsung Customer Care Tech NY Resume

  • Notifies appropriate departments of special procedures that need to be done. Directs test results to appropriate charts, units and departments
  • Checks, orders and distributes supplies and forms, according to unit policy, to maintain necessary supply without stock piling, as observed by care manager, with less than three (3) variances per year
  • Participates in team work to contribute to the efficient operation of the unit
  • Remains in assigned work area and/or keeps RN informed of whereabouts throughout the assigned shift at all times
  • Maintains neat and organized appearance of nursing station with all supplies in appropriate place and nursing desk orderly as observed by director, or unit manager
  • Compiling and maintaining accurate documentation on each patient including, but not limited to, spiritual care, supply charges, patient and family teaching, vital signs and graphic record completion
  • 6 months Previous C.N.A. experience

Responsibilities For Floor Care Tech Resume

  • Previous experience in a wound care center and/or outpatient clinic
  • Completion of accredited course in Medical Assisting
  • Eligiblity to abotain Nursing Asisstnat, Medical Assistant
  • Proficient in phlebotomy/blood draws/EKG/glucoscans. CERT Nursing Assistant
  • Reports patient condition changes, inconsistencies, or other concerns to the registered nurse and/or LVN

Responsibilities For Samsung Customer Care Tech Resume

  • Attendance at a UHMS accredited hyperbaric course
  • Knowledge of outpatient hospital services
  • Work closely with physicians
  • BCLS Certified or certified eligible upon hire
  • BCLS Certified or eligible upon hire
  • Current IV Therapy Certification required
  • CPR certification required.

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