Business Systems Consultant Resume Sample

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Kaleigh Gerhold
17337 Brown Port,  Detroit, MI
+1 (555) 148 7976

Work Experience

Senior Business Systems Consultant
05/2015 - PRESENT
Boston, MA
  • Leading technology solution client reviews to assess requirements and solution gaps
  • Review gaps and make recommendations to clients on how the system can fulfill their requirements
  • Creating and documenting the Solution Design Requirements (SRD)
  • Creating Mock Ups and User Interface Designs
  • Coach and mentor junior and contract staff by reviewing their documentation and making recommendation on how to best align to best practices
  • Partner with project manager, technical resources, vendors, and management to ensure accurate execution of project(s)
  • Facilitate reviews on the BRD, SRD and User interface Documents within the COE team to ensure the requirements have been properly captured
Business Systems Consultant
11/2012 - 04/2015
Detroit, MI
  • Create and Review Use Cases to support with requirements documentation
  • Acts as a resource, provides training and guidance to others
  • Communicates project outcomes in a clear, effective, and timely manner to necessary parties in the business area and other customer areas
  • Off-hours and on-call support are required
  • Accounting major or designation
  • CCBA or CBAP designation
  • Leads and facilitates identification, development, and evaluation of alternatives to meet business requirements
  • Conveys the objectives to be achieved for technical projects of a complex or enterprise nature that require a higher level of abstract and creative solutions
Temporary Business Systems Consultant
07/2006 - 09/2012
Phoenix, AZ
  • Resolves conflicts and/or issues by assimilating, interpreting and drawing conclusions from an extensive variety of data with multiple abstract and concrete variables
  • Utilizes tools and techniques to develop process models to accurately represent and define the conceptual business environment
  • Change Management Lead, consult, manage and influence change management initiatives on complex or enterprise projects that impact operational culture norms or large cross sections of the company
  • Facilitates sessions with sponsor to identify change management strategy and implementation approach based on situational awareness of the change and the groups impacted by the change
  • Develops and implements comprehensive actionable change management, communication, sponsor, resistance management and training plans for internal and external business associates and customers
  • Facilitates cross functional groups, assesses current facts, identifies and analyzes issues, participates in solution development and communicates findings and recommendations
  • Provides overall goals; develops, updates, and maintains work plans


Friends University
2000 - 2005
Bachelor's Degree in Computer Science

Professional Skills

  • Digital Literacy – Seeks opportunities for a broadened vocabulary of digital concepts; challenges established norms so as to realign and reimagine technology ensuring fit with Shire’s Digital Strategy while contributing to improved outcomes for patients, HCPs, and payers
  • Excellent communication skills (both written and oral), and presentation skills to enable the precise articulation of ideas, findings and recommendations
  • Experience managing multiple projects and activities; strong planning, organizing, and execution skills
  • Trong proven business analysis skills, and knowledge of project methodology
  • Strong analytical skills, including demonstrated proficiency in tools such as Microsoft Excel, Microsoft Project Online, SharePoint, and PowerPoint
  • Excellent analytical skills, attention to detail, problem-solving and decision-making abilities
  • Excellent analytical, problem-solving and decision making skills; ability to think creatively with a focus on results and outcomes

How to write Business Systems Consultant Resume

Business Systems Consultant role is responsible for business, leadership, technical, interpersonal, analysis, presentation, analytical, training, organization, sql.
To write great resume for business systems consultant job, your resume must include:

  • Your contact information
  • Work experience
  • Education
  • Skill listing

Contact Information For Business Systems Consultant Resume

The section contact information is important in your business systems consultant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

  • First and last name
  • Email
  • Telephone number

Work Experience in Your Business Systems Consultant Resume

The section work experience is an essential part of your business systems consultant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous business systems consultant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular business systems consultant position you're applying to. The work experience section should be the detailed summary of your latest 3 or 4 positions. Representative Business Systems Consultant resume experience can include:

  • Strong communication (written and verbal), leadership, critical thinking, problem solving, collaboration and partnership skills
  • Demonstrated database manipulation skills, including work with data structures, complex queries, and programming languages such as SQL
  • Strong interpersonal skills with ability to build and maintain positive working relationships
  • Solid analysis, organization and problem solving skills
  • Solid communication skills; ability to understand and accurately interpret the meaning, purpose and importance of verbal and non-verbal messages
  • Excellent communication and presentation skills; both verbal and written

Education on a Business Systems Consultant Resume

Make sure to make education a priority on your business systems consultant resume. If you’ve been working for a few years and have a few solid positions to show, put your education after your business systems consultant experience. For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

  • School you graduated from
  • Major/ minor
  • Year of graduation
  • Location of school
These are the four additional pieces of information you should mention when listing your education on your resume.

Professional Skills in Business Systems Consultant Resume

When listing skills on your business systems consultant resume, remember always to be honest about your level of ability. Include the Skills section after experience. Present the most important skills in your resume, there's a list of typical business systems consultant skills:

  • Exceptional communication and interpersonal skills, with proven ability to building trust, listen, and ask effective questions
  • Effectively utilizes technical/application skills in furthering the progress of the application system
  • Function effectively in an environment with multiple and fluctuating priorities
  • Proven leadership skills, including the ability to lead meetings and communicate course of action
  • Excellent organization, communication, presentation, interpersonal, negotiation, facilitation, influencing, and process driving skills
  • Proven leadership skills; ability to tactfully bring opinions, comments and thoughts forward

List of Typical Experience For a Business Systems Consultant Resume


Experience For Senior Business Systems Consultant Resume

  • Strong team player, good communication skills, hands-on
  • Propose and deliver training on IS architecture to improve awareness and skills on architecture activities and tools
  • Demonstrated experience conducting qualitative and quantitative customer research
  • Strong technology background and experience working on SharePoint applications
  • Collaborating with your colleagues on the team to lead them through the project or request to enhance the application’s efficiency and effectiveness
  • Experience administering and configuring Callidus Cloud Commissions solutions
  • Define the various skill sets necessary across the EA discipline and ensure a satisfactory level of strategy, innovation, business, and technology knowledge
  • Related work experience

Experience For Associate Business Systems Consultant Resume

  • A demonstrated ability to listen and understand before jumping to a solution
  • Experience working within in a highly regulated pharma environment with patient data, GxP systems, clinical trial data, and SOX compliance
  • Related work experience. Understanding of HR processes
  • Experience working with global user base
  • Demonstrated ability to learn, understand and master new technologies
  • Prioritizes and manages the product feature backlog. Ensures that the development team always has an adequate amount of prepared story cards to work on
  • Solicits ideas for system solutions from end users and key business contacts in order to get feedback on best user interface and user experience design

Experience For Multichannel Assoc Business Systems Consultant Resume

  • Follow ITIL based processes to ensure cost effective, continuous operation of the HR systems
  • Develop processes and tools to ensure compliance and measure effectiveness
  • Test enhancements within the operations space prior to moves to production
  • Customer focus and strong team player, ability to be flexible and self-motivated
  • Project experience, based on Agile/DSDM project implementation methodologies
  • Experience with relevant IT/SAP Accelerators (Project Tools, Data Migration Tools, Frontend Simplification Tools etc.)

Experience For Senior Workday Business Systems Consultant Resume

  • Experience with relevant Admin Tools (eg. MS Office, Jira, Sharepoint, Solman etc.)
  • Strong knowledge of the business analysis principles and best practices
  • Strong business focus and commitment to meet expectations of business and internal partners
  • Managing the entire software lifecycle from onboarding to operational support to decommissioning
  • Creating and modifying programs and modules using prescribed methodologies and designs,
  • Facilitating business requirement and process review sessions and helping client groups to implement business needs and process changes supported by technology
  • Working knowledge of Oracle and other multi-user relational databases

Experience For Manager, Business Systems Consultant Resume

  • Participating in computer software systems integration projects for internal systems,
  • Support BSS on all aspects of project management including initiation, planning, execution, control and closure
  • Assist in facilitating project governance by running Gate Council reviews to enforce project management and SLC processes
  • Coordinate implementation of approved solutions in conjunction with business processing schedules, liaising with business users and the DBA/Desktop Support
  • An asset to have exposure working with various CIBC Capital Markets trading systems (i.e. WSS, Calypso, Catalyst, xTrader, Optex, APEX)
  • Knowledge of the banking industry, including operations, products, and services
  • In a Business Systems Consultant role leading projects and designing solutions

Experience For Agile Senior Business Systems Consultant Resume

  • In a Business Systems Consultant role leading projects and designing enterprise solutions
  • Provide technology leadership in the creation of Business Requirement documentation for Mobile Banking & Internet Banking projects
  • Researches, analyzes, and evaluates new and emerging business systems technologies, process improvement practices, and change management methodologies
  • Maintain an understanding of the Technology Standards (intent) by working closely with the Standards Office, Information Security and Enterprise Architecture representatives. Conduct checkpoints to strengthen relationships and provide inputs on process improvements
  • Provide clear, concise and timely executive summaries of issues, gaps and status of Technology Standards (Technology Standards Board Preparation, Gaps reporting)
  • Develop and maintain internal Standards Review process documentation; gather feedback from key contacts and users of the process in order to find areas of continuous improvement; communicate and rollout internal process improvements

Experience For Temporary Business Systems Consultant Resume

  • Ensure business, solution requirements and design are documented in the form of detailed functional and non-functional requirements which meet industry best practices and are consumable by clients, development and testing
  • Work with the solution designer of big data Hadoop backend and user Interface to ensure use cases are supported, provide the input and assistance in the completion of solution and design documentation (as required)
  • Participate and provide input to the business planning, estimation and tracking process. Meet project objectives within budget, on time and within acceptable quality levels
  • Work with business and technology stakeholders, and project teams to develop, implement, and enforce operation processes, guidelines and best practices that support the governance of program level solution requirements
  • Multiple end to end project lifecycle experience for implementing SAP
  • Hands-on SAP experience in FI and CO modules (incl. customizing) and custom development procedures
  • Multiple end to end project lifecycle experience for implementing SAP, based on Agile/DSDM project implementation methodologies
  • Experience working within a business operational area

Experience For E-business Systems Consultant Resume

  • Experience gathering requirements, and analysis such as Use Case analysis
  • Extensive experience in facilitating meetings with team members, management, and stakeholders
  • Opportunity to address client points through community building and hackathons
  • Coordinate or participate in obtaining estimates from all team members and provide those to the business for review and approval for small baseline initiatives
  • Facilitate & perform requirement’s engineering and detailed business process design
  • Exposure working with eCIF, CLASS, Capstone, EMB, DM, DDGS, Equifax, TransUnion & Online Channel

Experience For VP, Senior Business Systems Consultant Resume

  • Assist in developing specifications for modification,
  • Takes initiative to learn the agency’s business when completing tasks
  • Seeks out and participates in learning activities to enhance knowledge of technologies, software packages and the industry
  • Provides management with ongoing progress reports, at least on a weekly basis
  • Stay current with trends in emerging technologies and how they could apply to Sun Life Financial
  • Gather metrics from partner teams for inclusion in reporting dashboard
  • Facilitate discussions with various levels of the organization related to new metrics and changes to existing
  • Support efforts to automate reporting
  • Support efforts to populate systems of record for additional reporting

Experience For Business Systems Consultant Resume

  • An incubation facility to incubate CIBC concepts/ideas
  • Foster an architect community spanning the architecture layers to disseminate best practices throughout the organization and leverage the expertise outside the core Enterprise Architecture team
  • Drive collaboration across lines of business, IT organizational boundaries, strategy groups, and innovation mechanisms to enhance existing and create new product and platform offerings
  • Engage the community of architects with Enterprise Architecture stakeholders to facilitate the dissemination of EA knowledge, promote the deployment of standards, and share best practices
  • Define, maintain, and renew information concerning EA’s capabilities to IT and enterprise stakeholders

List of Typical Skills For a Business Systems Consultant Resume


Skills For Senior Business Systems Consultant Resume

  • Demonstrated high level of leadership and relationship skills
  • Driven individual with strong leadership skills, who instinctively drives production issues and small projects to successful completion
  • Solid problem solving, organization, and work management skills
  • Proven communication skills, both written and verbal in order to solicit requirements from clients and help developers understand solutions
  • Strong leadership skills, oversee the work of developers and business analysts

Skills For Associate Business Systems Consultant Resume

  • Collaboration: Creates an open and trusting environment by sharing information in a timely manner and using active listening skills
  • Experience performing quality unit testing and preparing test scripts and test scenarios to validate development changes
  • A structured analyst able to maintain effectiveness while managing competing demands with frequent unexpected events and priority changes
  • Strong technical knowledge or experience including knowledge of SQL and data modeling concepts
  • Familiarity with industry standards for requirements/use case, testing, gap analysis, process mapping and familiarity with basic project management skills
  • Experience consolidating reporting materials into a single summarized Executive Summary
  • Learn and effectively use IT technologies, tools and techniques (e.g., writing and executing Structure Query Language (SQL) statements)

Skills For Multichannel Assoc Business Systems Consultant Resume

  • Collaboration, shares information in a timely manner and uses active listening skills
  • Advanced writing and documentation skills
  • Proven consulting experience with the ability to influence without authority
  • Intermediate computer skills including MS Word, Excel, PowerPoint, Lotus Notes
  • 2) Prior banking industry experience
  • Strong Data Management and Data Modeling experience
  • Knowledge on how to effectively collect and present estimate of work effort for deliverables
  • Computer skills: MS Office suite including Visio

Skills For Senior Workday Business Systems Consultant Resume

  • Knowledge on how to effectively collect and present estimate of effort for deliverables
  • Technical Skills: WCAG 2.0 / 2.1 guidelines, JavaScript, HTML, JIRA, JAWS for Windows, NVDA, WAI ARIA,
  • Your communication and influencing skills are exceptional
  • Works effectively and efficiently in a virtual, multi-site environment
  • Leadership skills; ability to tactfully bring opinions, comments and thoughts forward
  • A Business Analyst with strong knowledge and experience with system development lifecycle and its principles and industry best practices

Skills For Manager, Business Systems Consultant Resume

  • A strong communicator who is effective in verbal and written discussions as part of a of multi-site, matrixed team
  • Analytical thinking, highly developed analysis skills
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upward with a positive attitude
  • Experience in defining, developing and executing organizational change management and training programs
  • SharePoint Designer; experience with working with users, collecting requirements, setting milestones and meeting timelines
  • Adaptable: maintains effectiveness while managing competing demands, dealing with frequent change, ambiguity, delays or unexpected events
  • Participate and coordinate the validation of the solution, regression testing, user acceptance testing, and training
  • Experience analyzing business and user needs, documenting business requirements and translating them into the system requirements

Skills For Agile Senior Business Systems Consultant Resume

  • Experience writing or partnering with requestor in analyzing detailed technology related requirements
  • Experience reviewing and approving design documents; working with team members, stakeholders, and product owners to ensure design meets business needs
  • Experience in leading and identifying and executing SDLC deliverables appropriate for assigned projects is required
  • Experience in leading, identifying and executing SDLC deliverables appropriate for assigned projects is required
  • Experience in IFRS programs/projects or General Accounting knowledge, understanding of Financial Reporting concepts an asset

Skills For Temporary Business Systems Consultant Resume

  • Teamwork; works collaboratively with others to build and maintain strong, cohesive teams through practicing open dialogue and sharing of ideas/information
  • Experience motivating and guiding individuals within the team to excel in Business Systems Analysis best practices
  • Experience documenting and providing solution design and cost estimates considered an asset
  • Extensive experience with BA methodologies and tools for gathering data and producing business solution requirements
  • Responds well to shifting priorities while maintaining progress of regularly scheduled work
  • Experience creating and conducting Use Case Analysis
  • Experience creating business process documentation using Visio
  • Experience in designing and executing test cases of functionality that meets business requirements considered an asset
  • Experience independently Tracking Action Items from multiple sources, and comfortable owning follow up

Skills For E-business Systems Consultant Resume

  • Significant experience in new computing architectures and implementation of networked computing structures
  • Experience with coordinating and monitoring request management system for impact of other projects on Contact Center initiatives
  • Lead and bring together global teams to consensus with competing priorities and requirements
  • Experience in troubleshooting application defects and leading the team to resolution is required
  • Partner with dashboard development team to ensure successful delivery of monthly reports, including performing report QA and validation
  • Evaluate and recommend changes to improve effectiveness of procurement processes, including automated activities and integration with other applications
  • Utilize effective processes for delivering Business Requirements in accordance with technology processes and enterprise standards
  • Prioritize while working in a fast paced environment

Skills For VP, Senior Business Systems Consultant Resume

  • Adaptability: resilient, adjusts quickly, maintains effectiveness throughout periods of change, exhibiting tolerance for ambiguity
  • Solid business process understanding and knowledge of the use of technology in the support of business processes
  • Experience supporting with change management considered an asset
  • Hands on experience or exposure to project management with a focus on project status reporting and coordination of efforts to meet project timelines
  • Extensive experience in documenting business requirements

Skills For Business Systems Consultant Resume

  • Experience working with DEV, SIT/UAT, and Production environments to manage the distribution of system functional or process changes
  • Experience providing consultation to development teams on requirements, and implementation
  • Experience working with TSYS considered an asset
  • Experience with multiple test environments, dataloads and batch processing
  • Experience with automated testing techniques and tools
  • SQL Developer or experience with SQL (writing simple/complex queries)
  • Experience in writing functional design documentation

List of Typical Responsibilities For a Business Systems Consultant Resume


Responsibilities For Senior Business Systems Consultant Resume

  • Demonstrated experience in identifying, implementing and evaluating success of customer experience improvement efforts
  • Analytical skills, including demonstrated proficiency in tools such as Microsoft Excel, Microsoft Project Online, SharePoint, and PowerPoint
  • Work closely with more experienced Business Systems Consultants on revising existing systems that are cost effective and meet business requirements
  • A structured individual that is able to maintain effectiveness while managing competing demands with frequent unexpected events and priority changes
  • Experience in leading large teams (direct reports and contractors) consisting of PM, BSA, Development and QA teams
  • Serves as the principal coordinator on the project team for ensuring the project's success. Resolves conflicts, priorities etc
  • Monitor client experiences and feedback on the use of IT products; initiate and participate in product enhancements as needed

Responsibilities For Associate Business Systems Consultant Resume

  • Experience with Oracle Hyperion or Oracle EBS Financials is required
  • At least 5 yrs. experience in Information Technology
  • Demonstrated judgment and sense of urgency
  • Experience with drafting business requirements
  • Experience in internet/ intranetbased business systems or ebusiness consulting
  • Looks for and finds ways to improve the way we operate business
  • Operates independently on multiple project tasks
  • Business Analyst experience

Responsibilities For Multichannel Assoc Business Systems Consultant Resume

  • Participating in technical specifications reviews
  • Producing wire frames, design documents and prototypes
  • Enhancing service quality and other KPIs by implementing and supporting automated proactive event monitoring solutions
  • Overlooking the operation of the local eFX Support Team reporting to eFX Support Manager and eFX Technology Director
  • Working knowledge of administration of various asset classes (equities, fixed income, mortgage, real estate and derivatives)
  • Assess, research, analyze, and document stakeholder needs, selecting the appropriate information gathering and/or modelling technique to elicit requirements
  • Develop the plan to conduct pre- and post-project analyses identifying insights and reviewing/monitoring performance of enacted improvements, as appropriate

Responsibilities For Senior Workday Business Systems Consultant Resume

  • Recommend business solutions that satisfy stakeholder needs, while continuously exploring and assessing options for value-add for all stakeholders
  • Assist customers in defining and documenting business cases and business requirements
  • Identifies solutions to unusual and complex problems requiring ingenuity, or innovative thinking
  • Develop business or functional knowledge by responding to and resolving user questions, problems and inquiries
  • Conduct ongoing vendor performance analysis, monitoring and management
  • Conduct ongoing vendor performance monitoring and management

Responsibilities For Manager, Business Systems Consultant Resume

  • Provide consulting services to business partners on new initiatives
  • Handles projects that impact the Bank’s enterprise wide systems which involve long range planning
  • Determination of vendor patch availability and the logging of those patches in the system of record
  • Configure, build and testing of MDG and Information Steward
  • Strategic business understanding and vision, with ability to translate strategy into tactical execution
  • Supports IFT capabilities and underlying technology for Commercial and Medical field users
  • Responsible for developing the business requirements for system automation
  • Assignments involve long range planning. Acts as the senior level project manager for larger projects
  • This includes representing area's interest on various enterprise wide committees such as Quality Assurance or Risk Mgmt committees

Responsibilities For Agile Senior Business Systems Consultant Resume

  • Works with the Commercial Excellence organization to support the needs of the Brand Excellence Academy, Leadership Training and Operations Excellence
  • Work with cross-functional teams, and other IT and business stake holders, to ensure the successful planning and execution of systems projects
  • Ensure smooth operation of processes by following up with Tower Leads, Release Managers, CSMs and Providers to complete tasks in a timely manner
  • Assist in business relationship management, business strategy and planning, portfolio/demand management for BSS Run
  • Establish metric/performance reporting approaches/processes
  • Advocate and lead change, support team building, recognize contributions and celebrates accomplishments
  • Lead detailed system requirements; and identify, track, and resolve business systems issues

Responsibilities For Temporary Business Systems Consultant Resume

  • Ensure successful completion of project objectives with high quality, within budget, and on time by identifying risks, dependencies, assumptions and constraints, and develop and recommend mitigation strategies
  • Support Development, QA and UAT activities
  • Review test plans, scenarios, cases as needed
  • Support Post Implementation Verification (PIV) as needed
  • Together with IT Managers, Business stakeholders, Architects, and Engineers, determine the best mix of development, interfacing applications, and third party vendor solutions to meet business requirements and project objectives
  • Build and maintain a repository of reusable system documentation
  • Accomplish results through others, particularly by building relationships, communicating business needs and expectations, delivering on promises, monitoring progress, escalating issues effectively, driving improvement plans
  • Demonstrated ability to assess, communicate and develop strategy aligned to the needs of the customer
  • Thrive in a dynamic, diverse and changing environment

Responsibilities For E-business Systems Consultant Resume

  • Design and optimize processes, facilitate issue resolution, take ambiguous concepts and build executable plans
  • Act as a liaison between client area and technical organization by assisting in the planning, conducting, and directing of the analysis of business problems to be solved with automated systems
  • Document weekly work effort status and meeting minutes
  • Assist in the data collection for building requirements and workflow documentation
  • Maintain documentation artifacts for in flight work efforts (draft creation, vetting revisions, approval sign-off)

Responsibilities For VP, Senior Business Systems Consultant Resume

  • Take ownership of some investment apps and ensure that offshore support teams are meeting SLA’s
  • Support the creation of training materials and documentation
  • Assist in managing the project pipeline
  • Assist in onboarding new projects
  • Support manager with work effort financials and schedules
  • Maintain deliverables, issues, risks, defects and change logs for designated work efforts on share point site
  • Fulltime/Perm Career Opportunity with a reputable company

Responsibilities For Business Systems Consultant Resume

  • Work From Home Option, up to 100%
  • Work with Business unit representatives to assess project benefit and impact
  • Partner with other systems teams to provide recommendations/proposed solutions to customers
  • Understand NEU 2025 strategy and ensure project alignment
  • Represent PAN/EMSA technology services to various constituencies
  • Ownership of numerous 3rd party vendor products
  • Management of product lifecycles / roadmaps
  • Creation and support of configuration baselines
  • Development of vulnerability remediation solutions

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